I’m very pleased to be here tonight in Brussels allow me to start my
Brussels allow me to start my
Brussels allow me to start my presentation tonight with a story I was
presentation tonight with a story I was
presentation tonight with a story I was fourteen years old and all I was
fourteen years old and all I was
fourteen years old and all I was dreaming about was to become a vet a
dreaming about was to become a vet a
dreaming about was to become a vet a medical doctor for cats dogs and animals
medical doctor for cats dogs and animals
medical doctor for cats dogs and animals so I was dreaming to leave a countryside
so I was dreaming to leave a countryside
so I was dreaming to leave a countryside to have form to run with horses and
to have form to run with horses and
to have form to run with horses and cattle for dogs and cows and all sorts
cattle for dogs and cows and all sorts
cattle for dogs and cows and all sorts of other animals but as I was born in a
of other animals but as I was born in a
of other animals but as I was born in a city in Bucharest of Ceausescu and those
city in Bucharest of Ceausescu and those
city in Bucharest of Ceausescu and those of you who remember the time get a bit
of you who remember the time get a bit
of you who remember the time get a bit the picture all I could get my hands on
the picture all I could get my hands on
the picture all I could get my hands on where little kittens and stray dogs that
where little kittens and stray dogs that
where little kittens and stray dogs that I would rescue every two three weeks and
I would rescue every two three weeks and
I would rescue every two three weeks and bring home to this despair of my parents
bring home to this despair of my parents
bring home to this despair of my parents my parents were both teachers my mother
my parents were both teachers my mother
my parents were both teachers my mother was a high school teacher teaching
was a high school teacher teaching
was a high school teacher teaching history and my dad was at the University
history and my dad was at the University
history and my dad was at the University at the chair of pedagogics so as I said
at the chair of pedagogics so as I said
at the chair of pedagogics so as I said I was 14 and at a time usually in any
I was 14 and at a time usually in any
I was 14 and at a time usually in any learning system you have to make a
learning system you have to make a
learning system you have to make a decision you have to choose the path you
decision you have to choose the path you
decision you have to choose the path you your fellow into your maturity or high
your fellow into your maturity or high
your fellow into your maturity or high school and turning the university
school and turning the university
school and turning the university naturally my parents being both in the
naturally my parents being both in the
naturally my parents being both in the learning system wanted me to follow the
learning system wanted me to follow the
learning system wanted me to follow the pedagogics high school which were very
pedagogics high school which were very
pedagogics high school which were very conveniently which way our of a walk
conveniently which way our of a walk
conveniently which way our of a walk where we’re living me I wanted to become
where we’re living me I wanted to become
where we’re living me I wanted to become a vet which at that time in Bucharest
a vet which at that time in Bucharest
a vet which at that time in Bucharest meant going to the very far place to the
meant going to the very far place to the
meant going to the very far place to the banessa
banessa
banessa school which would have taken an hour
school which would have taken an hour
school which would have taken an hour and a half of trip every day so I’ve put
and a half of trip every day so I’ve put
and a half of trip every day so I’ve put a big change from the kind of crisis and
a big change from the kind of crisis and
a big change from the kind of crisis and screaming and shouting and only a
screaming and shouting and only a
screaming and shouting and only a teenager can do and believe me now as a
teenager can do and believe me now as a
teenager can do and believe me now as a mother of two I can I know what it means
mother of two I can I know what it means
mother of two I can I know what it means from the other side so another story
from the other side so another story
from the other side so another story short I convinced my parents this is
short I convinced my parents this is
short I convinced my parents this is what I wanted to do so they allow me to
what I wanted to do so they allow me to
what I wanted to do so they allow me to register and go to the
register and go to the
register and go to the that’s cool which I followed consciously
that’s cool which I followed consciously
that’s cool which I followed consciously for about four years and then I felt
for about four years and then I felt
for about four years and then I felt gloriously at the university level but
gloriously at the university level but
gloriously at the university level but my parents were there for me and they
my parents were there for me and they
my parents were there for me and they allowed me to fail after at the time the
allowed me to fail after at the time the
allowed me to fail after at the time the Revolution came around and those of you
Revolution came around and those of you
Revolution came around and those of you who were big enough at the time know
who were big enough at the time know
who were big enough at the time know that changed our life and opened all new
that changed our life and opened all new
that changed our life and opened all new opportunities while I was in high school
opportunities while I was in high school
opportunities while I was in high school my mother also insisted that I take
my mother also insisted that I take
my mother also insisted that I take French classes which allowed me couple
French classes which allowed me couple
French classes which allowed me couple of years after I finished the high
of years after I finished the high
of years after I finished the high school to start working with the
school to start working with the
school to start working with the Romanian Committee for UNICEF the Global
Romanian Committee for UNICEF the Global
Romanian Committee for UNICEF the Global Fund for children the UN Global Fund for
Fund for children the UN Global Fund for
Fund for children the UN Global Fund for children and that opened completely new
children and that opened completely new
children and that opened completely new doors for me to what is called the
doors for me to what is called the
doors for me to what is called the international organizations or the UN
international organizations or the UN
international organizations or the UN where most of my career happened
where most of my career happened
where most of my career happened afterwards I was then offered the
afterwards I was then offered the
afterwards I was then offered the position in Geneva which I took and then
position in Geneva which I took and then
position in Geneva which I took and then became the learning manager in one of
became the learning manager in one of
became the learning manager in one of the big organizations there met working
the big organizations there met working
the big organizations there met working with adults and with institutions couple
with adults and with institutions couple
with adults and with institutions couple of years later when I became a trainer I
of years later when I became a trainer I
of years later when I became a trainer I picked up a phone and I call my parents
picked up a phone and I call my parents
picked up a phone and I call my parents to thank them for insisting that I try
to thank them for insisting that I try
to thank them for insisting that I try pedagogy classes when I was 14 because
pedagogy classes when I was 14 because
pedagogy classes when I was 14 because in the end I was doing what they wanted
in the end I was doing what they wanted
in the end I was doing what they wanted me to do to teach but I was working with
me to do to teach but I was working with
me to do to teach but I was working with adults as I said earlier and I was
adults as I said earlier and I was
adults as I said earlier and I was looking into ways to making individual
looking into ways to making individual
looking into ways to making individual learning into organizational progression
learning into organizational progression
learning into organizational progression so tonight I’m not here to give you
so tonight I’m not here to give you
so tonight I’m not here to give you answers but rather to invite you to join
answers but rather to invite you to join
answers but rather to invite you to join me asking is innovation possible in big
me asking is innovation possible in big
me asking is innovation possible in big organizations in big administrations and
organizations in big administrations and
organizations in big administrations and what if so what would be needed for that
what if so what would be needed for that
what if so what would be needed for that so before we get into we dive into the
so before we get into we dive into the
so before we get into we dive into the subject I like to touch upon three of
subject I like to touch upon three of
subject I like to touch upon three of the concept that to my view are alike
the concept that to my view are alike
the concept that to my view are alike idea so these are administrative
idea so these are administrative
idea so these are administrative structures innovation and courage so
structures innovation and courage so
structures innovation and courage so when you think about administrative
when you think about administrative
when you think about administrative structures you think of big institutions
structures you think of big institutions
structures you think of big institutions that employ at least 1,000 of them is
that employ at least 1,000 of them is
that employ at least 1,000 of them is usually spread across
usually spread across
usually spread across regional boundaries could I be at a
regional boundaries could I be at a
regional boundaries could I be at a local level regional level international
local level regional level international
local level regional level international level who do all do cover the same tasks
level who do all do cover the same tasks
level who do all do cover the same tasks usually the same time that we’re done 20
usually the same time that we’re done 20
usually the same time that we’re done 20 30 40 50 years ago and the key word here
30 40 50 years ago and the key word here
30 40 50 years ago and the key word here is tasks as opposed to processes moving
is tasks as opposed to processes moving
is tasks as opposed to processes moving on innovation here you know listen is a
on innovation here you know listen is a
on innovation here you know listen is a process by which an idea or an invention
process by which an idea or an invention
process by which an idea or an invention is turning to a process or a product
is turning to a process or a product
is turning to a process or a product that will bring added value for an
that will bring added value for an
that will bring added value for an innovation according to the business
innovation according to the business
innovation according to the business dictionary.com if you look it up for an
dictionary.com if you look it up for an
dictionary.com if you look it up for an idea or invention to become innovation
idea or invention to become innovation
idea or invention to become innovation it needs to be replicated you need to be
it needs to be replicated you need to be
it needs to be replicated you need to be able to reproduce it to be replicated at
able to reproduce it to be replicated at
able to reproduce it to be replicated at an economic cost and to answer a very
an economic cost and to answer a very
an economic cost and to answer a very specific need some of the most fertile
specific need some of the most fertile
specific need some of the most fertile fields where creativity and innovations
fields where creativity and innovations
fields where creativity and innovations first come from very rigid context which
first come from very rigid context which
first come from very rigid context which puts a lot of boundaries procedural
puts a lot of boundaries procedural
puts a lot of boundaries procedural boundaries behavioural boundaries or
boundaries behavioural boundaries or
boundaries behavioural boundaries or ideological boundaries so for innovation
ideological boundaries so for innovation
ideological boundaries so for innovation to happen you need the what I call the
to happen you need the what I call the
to happen you need the what I call the the rule of three I the three I rule
the rule of three I the three I rule
the rule of three I the three I rule innovation which requires both
innovation which requires both
innovation which requires both determined use of information
determined use of information
determined use of information imagination and initiative without that
imagination and initiative without that
imagination and initiative without that you cannot have innovation and lastly
you cannot have innovation and lastly
you cannot have innovation and lastly courage courage is a state of mind and
courage courage is a state of mind and
courage courage is a state of mind and body it’s the moral and mental strength
body it’s the moral and mental strength
body it’s the moral and mental strength to take action to fight to persevere to
to take action to fight to persevere to
to take action to fight to persevere to venture and to address difficulties
venture and to address difficulties
venture and to address difficulties challenges or danger orange is a
challenges or danger orange is a
challenges or danger orange is a decision it’s an act that you take
decision it’s an act that you take
decision it’s an act that you take willingly to do something to act and as
willingly to do something to act and as
willingly to do something to act and as such it can be educated stimulated and
such it can be educated stimulated and
such it can be educated stimulated and mastered so you’re thinking why
mastered so you’re thinking why
mastered so you’re thinking why do we need innovation in big
do we need innovation in big
do we need innovation in big administrations big institutions they
administrations big institutions they
administrations big institutions they seem to be working for decades the way
seem to be working for decades the way
seem to be working for decades the way they are now imagine a place where
they are now imagine a place where
they are now imagine a place where hiring firing and the way people are
hiring firing and the way people are
hiring firing and the way people are paying remuneration are very rigid very
paying remuneration are very rigid very
paying remuneration are very rigid very well controlled but where it doesn’t
well controlled but where it doesn’t
well controlled but where it doesn’t really matter how you do your job you
really matter how you do your job you
really matter how you do your job you don’t know when your performance is good
don’t know when your performance is good
don’t know when your performance is good or is not really rewarded if you perform
or is not really rewarded if you perform
or is not really rewarded if you perform well or your mistakes are being punished
well or your mistakes are being punished
well or your mistakes are being punished without you knowing how you could
without you knowing how you could
without you knowing how you could improve them in this place reputation is
improve them in this place reputation is
improve them in this place reputation is built only but through subjective
built only but through subjective
built only but through subjective feedback if you’re lucky to get it from
feedback if you’re lucky to get it from
feedback if you’re lucky to get it from your boss and then only the bold and the
your boss and then only the bold and the
your boss and then only the bold and the reckless
reckless
reckless make it through the ranks and get
make it through the ranks and get
make it through the ranks and get promoted usually after they took a
promoted usually after they took a
promoted usually after they took a leadership course preferably abroad so
leadership course preferably abroad so
leadership course preferably abroad so at one point I was the higher the the
at one point I was the higher the the
at one point I was the higher the the learning manager in this big
learning manager in this big
learning manager in this big organization which was employing at the
organization which was employing at the
organization which was employing at the time for 5,000 people spread across the
time for 5,000 people spread across the
time for 5,000 people spread across the globe that grew very rapidly in a matter
globe that grew very rapidly in a matter
globe that grew very rapidly in a matter of years three four years to 10,000
of years three four years to 10,000
of years three four years to 10,000 people
people
people I had limited resources far less than
I had limited resources far less than
I had limited resources far less than what my colleagues said in other
what my colleagues said in other
what my colleagues said in other organizations but I had a very dynamic
organizations but I had a very dynamic
organizations but I had a very dynamic team and motivated to try new things I
team and motivated to try new things I
team and motivated to try new things I also had access to very good directors
also had access to very good directors
also had access to very good directors and managers who were part of my board
and managers who were part of my board
and managers who were part of my board who was more managing the learning
who was more managing the learning
who was more managing the learning function to whom I could turn for advice
function to whom I could turn for advice
function to whom I could turn for advice guidance and approval and very
guidance and approval and very
guidance and approval and very importantly I had a pretty comfortable
importantly I had a pretty comfortable
importantly I had a pretty comfortable room for maneuver in taking the
room for maneuver in taking the
room for maneuver in taking the implementing the decisions we took so
implementing the decisions we took so
implementing the decisions we took so all in all things were working fine
all in all things were working fine
all in all things were working fine I was having fun my job was interesting
I was having fun my job was interesting
I was having fun my job was interesting challenging and entertaining and yet
challenging and entertaining and yet
challenging and entertaining and yet there was at one point I was this
there was at one point I was this
there was at one point I was this in frustration growing slowly within me
in frustration growing slowly within me
in frustration growing slowly within me nagging me more and more and without me
nagging me more and more and without me
nagging me more and more and without me knowing exactly what it was so at that
knowing exactly what it was so at that
knowing exactly what it was so at that point I realized I was miss content I
point I realized I was miss content I
point I realized I was miss content I was not happy with the status quo I
was not happy with the status quo I
was not happy with the status quo I didn’t like the way things were because
didn’t like the way things were because
didn’t like the way things were because after realizing animals are lean really
after realizing animals are lean really
after realizing animals are lean really not my passion I realized people are how
not my passion I realized people are how
not my passion I realized people are how my passion and I like to work with
my passion and I like to work with
my passion and I like to work with people and I get satisfaction from their
people and I get satisfaction from their
people and I get satisfaction from their fulfillment and what I was doing at a
fulfillment and what I was doing at a
fulfillment and what I was doing at a time was only part of the story was
time was only part of the story was
time was only part of the story was covering only part of it at a time
covering only part of it at a time
covering only part of it at a time learning and developing what the
learning and developing what the
learning and developing what the development was really isolated with no
development was really isolated with no
development was really isolated with no very clear beginning and no continuation
very clear beginning and no continuation
very clear beginning and no continuation so I realized that as an institution to
so I realized that as an institution to
so I realized that as an institution to make learning individual learning more
make learning individual learning more
make learning individual learning more valuable and advance together we needed
valuable and advance together we needed
valuable and advance together we needed to integrate it within a broader context
to integrate it within a broader context
to integrate it within a broader context to make things more meaningful we needed
to make things more meaningful we needed
to make things more meaningful we needed competencies to define the kind of
competencies to define the kind of
competencies to define the kind of behavior that had needs to be rewarded
behavior that had needs to be rewarded
behavior that had needs to be rewarded we needed to make sure that we have
we needed to make sure that we have
we needed to make sure that we have elements that would enable us to compare
elements that would enable us to compare
elements that would enable us to compare the performance between two people who
the performance between two people who
the performance between two people who are doing similar jobs whether they were
are doing similar jobs whether they were
are doing similar jobs whether they were in Geneva
in Geneva
in Geneva Bucharest Jakarta or Mogadishu so what
Bucharest Jakarta or Mogadishu so what
Bucharest Jakarta or Mogadishu so what did I do about it as I said earlier at
did I do about it as I said earlier at
did I do about it as I said earlier at the time I was happily running the the
the time I was happily running the the
the time I was happily running the the management function and I received at
management function and I received at
management function and I received at one point some additional funds with the
one point some additional funds with the
one point some additional funds with the motivation that the number of staff grew
motivation that the number of staff grew
motivation that the number of staff grew so therefore we needed to do more
so therefore we needed to do more
so therefore we needed to do more training we needed to organize more
training we needed to organize more
training we needed to organize more courses but that’s when I decided that
courses but that’s when I decided that
courses but that’s when I decided that the additional funds will not be used
the additional funds will not be used
the additional funds will not be used for creating more learning that was the
for creating more learning that was the
for creating more learning that was the rebellion moment that required courage I
rebellion moment that required courage I
rebellion moment that required courage I went to my boss and I said I don’t want
went to my boss and I said I don’t want
went to my boss and I said I don’t want to do that I want to do this I want to
to do that I want to do this I want to
to do that I want to do this I want to create a new evaluation system that will
create a new evaluation system that will
create a new evaluation system that will build on discussions that took place in
build on discussions that took place in
build on discussions that took place in the organization years and years back
the organization years and years back
the organization years and years back and they put on our shelf
and they put on our shelf
and they put on our shelf forgot about it but I told my boss this
forgot about it but I told my boss this
forgot about it but I told my boss this is what we need at a time I was one of
is what we need at a time I was one of
is what we need at a time I was one of the youngest managers a woman working in
the youngest managers a woman working in
the youngest managers a woman working in an organization that was very very male
an organization that was very very male
an organization that was very very male oriented and quite traditional in the
oriented and quite traditional in the
oriented and quite traditional in the way distributed science the idea was to
way distributed science the idea was to
way distributed science the idea was to keep people around so that they can do
keep people around so that they can do
keep people around so that they can do more of what they were doing rather than
more of what they were doing rather than
more of what they were doing rather than using the new money for new programs so
using the new money for new programs so
using the new money for new programs so all in all the odds of me doing what I
all in all the odds of me doing what I
all in all the odds of me doing what I wanted to do were not very positive and
wanted to do were not very positive and
wanted to do were not very positive and yet I knew it needed to be done and I
yet I knew it needed to be done and I
yet I knew it needed to be done and I was excited about it so what did I do
was excited about it so what did I do
was excited about it so what did I do and here’s the little model that I
and here’s the little model that I
and here’s the little model that I followed it’s based on courage teamwork
followed it’s based on courage teamwork
followed it’s based on courage teamwork and communication courage courage to
and communication courage courage to
and communication courage courage to analyze the situation from all the
analyze the situation from all the
analyze the situation from all the angles and realize what needs to be done
angles and realize what needs to be done
angles and realize what needs to be done and accepted the first thing here is to
and accepted the first thing here is to
and accepted the first thing here is to acknowledge the fact that you cannot do
acknowledge the fact that you cannot do
acknowledge the fact that you cannot do things by yourself if you do that and
things by yourself if you do that and
things by yourself if you do that and you think that you’re Superman or
you think that you’re Superman or
you think that you’re Superman or superwoman you’re not going to go too
superwoman you’re not going to go too
superwoman you’re not going to go too far then look around and see who are the
far then look around and see who are the
far then look around and see who are the decision-makers around here
decision-makers around here
decision-makers around here chances are even you’re the big boss you
chances are even you’re the big boss you
chances are even you’re the big boss you are not the only one so go and talk to
are not the only one so go and talk to
are not the only one so go and talk to those people these are the ones who have
those people these are the ones who have
those people these are the ones who have to become your allies there are the ones
to become your allies there are the ones
to become your allies there are the ones you have to convince that your idea is
you have to convince that your idea is
you have to convince that your idea is worth pursuing my piece of advice is to
worth pursuing my piece of advice is to
worth pursuing my piece of advice is to start from the bottom
start from the bottom
start from the bottom take a bottom-up approach go and speak
take a bottom-up approach go and speak
take a bottom-up approach go and speak to the people who are doing the
to the people who are doing the
to the people who are doing the day-to-day work if you don’t include
day-to-day work if you don’t include
day-to-day work if you don’t include them in the communication if they don’t
them in the communication if they don’t
them in the communication if they don’t know what are the benefits of your idea
know what are the benefits of your idea
know what are the benefits of your idea you really you run the risk of flowing
you really you run the risk of flowing
you really you run the risk of flowing flat at the implementation level I
flat at the implementation level I
flat at the implementation level I started with my team then I went to my
started with my team then I went to my
started with my team then I went to my boss who then helped me create a
boss who then helped me create a
boss who then helped me create a committee that’s very good international
committee that’s very good international
committee that’s very good international guys are in big administrations put up a
guys are in big administrations put up a
guys are in big administrations put up a committee to help you they took on then
committee to help you they took on then
committee to help you they took on then the task of buying in other actors and
the task of buying in other actors and
the task of buying in other actors and decision makers that are very important
decision makers that are very important
decision makers that are very important for the for the success of your idea
for the for the success of your idea
for the for the success of your idea that was the courage part team one piece
that was the courage part team one piece
that was the courage part team one piece of advice lonely players
of advice lonely players
of advice lonely players not particularly suited for big change
not particularly suited for big change
not particularly suited for big change changes in administrations so you need
changes in administrations so you need
changes in administrations so you need to make sure you have the team around my
to make sure you have the team around my
to make sure you have the team around my team and I said earlier were we’re very
team and I said earlier were we’re very
team and I said earlier were we’re very motivated and dynamic some of their
motivated and dynamic some of their
motivated and dynamic some of their skills were needed in the new project I
skills were needed in the new project I
skills were needed in the new project I also needed new ones but I also needed
also needed new ones but I also needed
also needed new ones but I also needed new competencies so I had we had to hire
new competencies so I had we had to hire
new competencies so I had we had to hire the skills the services of an external
the skills the services of an external
the skills the services of an external provider that will help us integrate at
provider that will help us integrate at
provider that will help us integrate at one point the the new module that we’re
one point the the new module that we’re
one point the the new module that we’re creating into the platform so another
creating into the platform so another
creating into the platform so another thing that happens in the big
thing that happens in the big
thing that happens in the big administrations is that at one point
administrations is that at one point
administrations is that at one point somebody will recommend an expert that
somebody will recommend an expert that
somebody will recommend an expert that it’s going to be very good for your team
it’s going to be very good for your team
it’s going to be very good for your team and you know very well that you’re going
and you know very well that you’re going
and you know very well that you’re going to have a very hard time in in
to have a very hard time in in
to have a very hard time in in integrating them into your trained inter
integrating them into your trained inter
integrating them into your trained inter team resisting that suggestion is going
team resisting that suggestion is going
team resisting that suggestion is going to be a total waste of time and energy
to be a total waste of time and energy
to be a total waste of time and energy which are extremely valuable for your
which are extremely valuable for your
which are extremely valuable for your project so go at it accept it include
project so go at it accept it include
project so go at it accept it include the person or the person sometimes there
the person or the person sometimes there
the person or the person sometimes there are more people in your team and use
are more people in your team and use
are more people in your team and use what you get use everything you have
what you get use everything you have
what you get use everything you have every competency every skill for your
every competency every skill for your
every competency every skill for your project and your idea you need them all
project and your idea you need them all
project and your idea you need them all on board but you also need to spend time
on board but you also need to spend time
on board but you also need to spend time with your team talking to everybody
with your team talking to everybody
with your team talking to everybody making sure they understand and they
making sure they understand and they
making sure they understand and they like to work with each other
like to work with each other
like to work with each other making them understand that is vital to
making them understand that is vital to
making them understand that is vital to to do so otherwise the entire enterprise
to do so otherwise the entire enterprise
to do so otherwise the entire enterprise will fall and then lightly communicate
will fall and then lightly communicate
will fall and then lightly communicate therefore I exist so we do credit to the
therefore I exist so we do credit to the
therefore I exist so we do credit to the cat I decided to use the same metaphor
cat I decided to use the same metaphor
cat I decided to use the same metaphor and paraphrase him without good
and paraphrase him without good
and paraphrase him without good communication any idea as brilliant and
communication any idea as brilliant and
communication any idea as brilliant and genial I can be it will die without
genial I can be it will die without
genial I can be it will die without proper communication and we’re talking
proper communication and we’re talking
proper communication and we’re talking here about strategic communication with
here about strategic communication with
here about strategic communication with the right messages the right audience in
the right messages the right audience in
the right messages the right audience in the right quantity and frequency at the
the right quantity and frequency at the
the right quantity and frequency at the right time we spent in this project
right time we spent in this project
right time we spent in this project maybe half of the efforts and the energy
maybe half of the efforts and the energy
maybe half of the efforts and the energy in putting up a strong communication
in putting up a strong communication
in putting up a strong communication strategy that was based on Kampala
strategy that was based on Kampala
strategy that was based on Kampala Terry messages emails nuggets of
Terry messages emails nuggets of
Terry messages emails nuggets of information that we delivered focus
information that we delivered focus
information that we delivered focus groups a new intranet page dedicating
groups a new intranet page dedicating
groups a new intranet page dedicating all it for the performance management
all it for the performance management
all it for the performance management system you name it everything that
system you name it everything that
system you name it everything that needed to be done it was done so all in
needed to be done it was done so all in
needed to be done it was done so all in all it took us two years but we managed
all it took us two years but we managed
all it took us two years but we managed to do it it took a lot of effort a lot
to do it it took a lot of effort a lot
to do it it took a lot of effort a lot of frustration sometimes a couple of
of frustration sometimes a couple of
of frustration sometimes a couple of failures that almost killed entire
failures that almost killed entire
failures that almost killed entire enterprise but we made it the new
enterprise but we made it the new
enterprise but we made it the new evaluation process system was launched
evaluation process system was launched
evaluation process system was launched in time and now it benefits more than
in time and now it benefits more than
in time and now it benefits more than 6000 people across the globe and the
6000 people across the globe and the
6000 people across the globe and the data that we gathered serves in
data that we gathered serves in
data that we gathered serves in improving all other recruitment talent
improving all other recruitment talent
improving all other recruitment talent management and career mobility processes
management and career mobility processes
management and career mobility processes so in the end we did succeed in the
so in the end we did succeed in the
so in the end we did succeed in the meantime I love the organization I’m no
meantime I love the organization I’m no
meantime I love the organization I’m no longer there but I know the process is
longer there but I know the process is
longer there but I know the process is still ongoing and the change it
still ongoing and the change it
still ongoing and the change it introduced triggered more changes in the
introduced triggered more changes in the
introduced triggered more changes in the way people are looking at their role in
way people are looking at their role in
way people are looking at their role in that big administration so my name is
that big administration so my name is
that big administration so my name is Liliana Cisco and it was a pleasure to
Liliana Cisco and it was a pleasure to
Liliana Cisco and it was a pleasure to be with you tonight thank you for
be with you tonight thank you for
be with you tonight thank you for listening
listening
listening [Applause]
[Music]
[Music] you
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