it seems it’s probably the most commonly asked question in any job interview for
asked question in any job interview for
asked question in any job interview for any position in any company in any
any position in any company in any
any position in any company in any industry you know what it is what are
industry you know what it is what are
industry you know what it is what are your strengths and weaknesses right it’s
your strengths and weaknesses right it’s
your strengths and weaknesses right it’s so common in fact that for the
so common in fact that for the
so common in fact that for the interviewer it feels like a softball
interviewer it feels like a softball
interviewer it feels like a softball question and for the interviewee it
question and for the interviewee it
question and for the interviewee it should feel like you’ve got a copy of
should feel like you’ve got a copy of
should feel like you’ve got a copy of the test ahead of time right that said
the test ahead of time right that said
the test ahead of time right that said you would be surprised how many people
you would be surprised how many people
you would be surprised how many people flub that question how does that happen
flub that question how does that happen
flub that question how does that happen well we get answers like oh I’m a
well we get answers like oh I’m a
well we get answers like oh I’m a perfectionist or I’m a workaholic
perfectionist or I’m a workaholic
perfectionist or I’m a workaholic and honestly I can’t tell if they’re
and honestly I can’t tell if they’re
and honestly I can’t tell if they’re bragging about it as a strength or
bragging about it as a strength or
bragging about it as a strength or apologizing for it as a weakness the
apologizing for it as a weakness the
apologizing for it as a weakness the other thing that happens is I’ll have a
other thing that happens is I’ll have a
other thing that happens is I’ll have a candidate that gives me back some form
candidate that gives me back some form
candidate that gives me back some form of the job description so I’ve had
of the job description so I’ve had
of the job description so I’ve had accountants tell me that they’re really
accountants tell me that they’re really
accountants tell me that they’re really good with numbers
I’ve had teachers tell me I’m really
I’ve had teachers tell me I’m really good at explaining complicated ideas to
good at explaining complicated ideas to
good at explaining complicated ideas to other people
other people
other people good let me explain something that’s why
good let me explain something that’s why
good let me explain something that’s why you got the interview okay
you got the interview okay
you got the interview okay because I already know that about you
because I already know that about you
because I already know that about you I’ve got a resume or an application so
I’ve got a resume or an application so
I’ve got a resume or an application so I’ve got the flat two dimensions of you
I’ve got the flat two dimensions of you
I’ve got the flat two dimensions of you the work preparation whether through
the work preparation whether through
the work preparation whether through degrees or apprenticeships or
degrees or apprenticeships or
degrees or apprenticeships or internships and I’ve got the work
internships and I’ve got the work
internships and I’ve got the work experience job titles positions work
experience job titles positions work
experience job titles positions work projects completed what I don’t have is
projects completed what I don’t have is
projects completed what I don’t have is that third dimension I don’t know what
that third dimension I don’t know what
that third dimension I don’t know what makes you you and wide rather have you
makes you you and wide rather have you
makes you you and wide rather have you on my team than somebody else who can
on my team than somebody else who can
on my team than somebody else who can present those same two dimensions to me
present those same two dimensions to me
present those same two dimensions to me I’m eager to know what makes you you
I’m eager to know what makes you you
I’m eager to know what makes you you whether you’re going to fit into my
whether you’re going to fit into my
whether you’re going to fit into my organization whether you can work well
organization whether you can work well
organization whether you can work well the team that I’ve already put together
the team that I’ve already put together
the team that I’ve already put together in that I’m pretty pleased with right so
in that I’m pretty pleased with right so
in that I’m pretty pleased with right so what’s happening here why are we hiding
what’s happening here why are we hiding
what’s happening here why are we hiding that third dimension I’ll tell you a
that third dimension I’ll tell you a
that third dimension I’ll tell you a quick story about a young woman
quick story about a young woman
quick story about a young woman incredibly bright she’s put herself
incredibly bright she’s put herself
incredibly bright she’s put herself through three degrees working two and
through three degrees working two and
through three degrees working two and three part-time jobs at a time she
three part-time jobs at a time she
three part-time jobs at a time she called me up and said Joe I’ve been
called me up and said Joe I’ve been
called me up and said Joe I’ve been offered a position and want to talk to
offered a position and want to talk to
offered a position and want to talk to you about negotiating for does it okay
you about negotiating for does it okay
you about negotiating for does it okay tell me about the position and she did
tell me about the position and she did
tell me about the position and she did it sounded pretty flat so I said well
it sounded pretty flat so I said well
it sounded pretty flat so I said well tell me something are you excited about
tell me something are you excited about
tell me something are you excited about this position and she said well not
this position and she said well not
this position and she said well not really I said okay well is it in an
really I said okay well is it in an
really I said okay well is it in an industry you’re trying to get your foot
industry you’re trying to get your foot
industry you’re trying to get your foot in the door hmm no not really I said are
in the door hmm no not really I said are
in the door hmm no not really I said are they at least paying you a
they at least paying you a
they at least paying you a knock-your-socks-off salary right and
knock-your-socks-off salary right and
knock-your-socks-off salary right and she told me the salary and it did indeed
she told me the salary and it did indeed
she told me the salary and it did indeed knock my socks off
knock my socks off
knock my socks off not in a good way okay so here she was
not in a good way okay so here she was
not in a good way okay so here she was having worked so hard I mean put herself
having worked so hard I mean put herself
having worked so hard I mean put herself through three degrees and getting ready
through three degrees and getting ready
through three degrees and getting ready to take that first professional position
to take that first professional position
to take that first professional position in a position she wasn’t crazy about in
in a position she wasn’t crazy about in
in a position she wasn’t crazy about in an industry she wasn’t wild about and
an industry she wasn’t wild about and
an industry she wasn’t wild about and didn’t see much of a future in and for a
didn’t see much of a future in and for a
didn’t see much of a future in and for a salary that she really couldn’t even
salary that she really couldn’t even
salary that she really couldn’t even afford to live on so I said let’s back
afford to live on so I said let’s back
afford to live on so I said let’s back up a minute
up a minute
up a minute what’s got you talking to these people
what’s got you talking to these people
what’s got you talking to these people about this job and she says well Joe
about this job and she says well Joe
about this job and she says well Joe it’s a job okay what more
it’s a job okay what more
it’s a job okay what more well they approached me I said you’re
well they approached me I said you’re
well they approached me I said you’re gonna have a lot of vultures out there
gonna have a lot of vultures out there
gonna have a lot of vultures out there approaching you like this let me tell
approaching you like this let me tell
approaching you like this let me tell you they’ll take advantage of you every
you they’ll take advantage of you every
you they’ll take advantage of you every time I said so let’s take another pulse
time I said so let’s take another pulse
time I said so let’s take another pulse why don’t you tell me what your
why don’t you tell me what your
why don’t you tell me what your strengths are and let’s see how we can
strengths are and let’s see how we can
strengths are and let’s see how we can put those into this equation she got
put those into this equation she got
put those into this equation she got quiet she says well I’m a good
quiet she says well I’m a good
quiet she says well I’m a good researcher I said of course you are
researcher I said of course you are
researcher I said of course you are you’re getting a doctorate in research
you’re getting a doctorate in research
you’re getting a doctorate in research methodology what are your real strengths
methodology what are your real strengths
methodology what are your real strengths what makes you you what do you bring to
what makes you you what do you bring to
what makes you you what do you bring to the table and she said Joe I don’t think
the table and she said Joe I don’t think
the table and she said Joe I don’t think I know and I said well what does that
I know and I said well what does that
I know and I said well what does that tell you she says I guess I don’t really
tell you she says I guess I don’t really
tell you she says I guess I don’t really know my value Wow right is that okay
know my value Wow right is that okay
know my value Wow right is that okay let’s back up let’s talk about learning
let’s back up let’s talk about learning
let’s back up let’s talk about learning more about your strengths getting to
more about your strengths getting to
more about your strengths getting to know yourself a little better okay
know yourself a little better okay
know yourself a little better okay fortunately there’s some great
fortunately there’s some great
fortunately there’s some great instruments out there to help do that
instruments out there to help do that
instruments out there to help do that because what a lot of us do is we ask
because what a lot of us do is we ask
because what a lot of us do is we ask our spouse or our parents what are my
our spouse or our parents what are my
our spouse or our parents what are my strengths how honest do you think that
strengths how honest do you think that
strengths how honest do you think that is come right
is come right
is come right what we really need is an independent
what we really need is an independent
what we really need is an independent measure and that’s what we have access
measure and that’s what we have access
measure and that’s what we have access to these days instruments like strengths
to these days instruments like strengths
to these days instruments like strengths finder through the Gallup corporation 50
finder through the Gallup corporation 50
finder through the Gallup corporation 50 years of research on strengths finder
years of research on strengths finder
years of research on strengths finder and the strengths movement
and the strengths movement
and the strengths movement asking the key question what are your
asking the key question what are your
asking the key question what are your strengths and what makes you you
strengths and what makes you you
strengths and what makes you you right there are other instruments out
right there are other instruments out
right there are other instruments out there the values in action is one
there the values in action is one
there the values in action is one assessment tool to suffer through the
assessment tool to suffer through the
assessment tool to suffer through the University of Pennsylvania and the work
University of Pennsylvania and the work
University of Pennsylvania and the work of dr. Marty Seligman there is also some
of dr. Marty Seligman there is also some
of dr. Marty Seligman there is also some other interesting areas of research that
other interesting areas of research that
other interesting areas of research that are kind of coming together in some
are kind of coming together in some
are kind of coming together in some really powerful rates right now about
really powerful rates right now about
really powerful rates right now about strengths one is strengths finder one is
strengths one is strengths finder one is
strengths one is strengths finder one is the work on appreciative inquiry which
the work on appreciative inquiry which
the work on appreciative inquiry which is asking the question what’s right
is asking the question what’s right
is asking the question what’s right about me and we can extend that say
about me and we can extend that say
about me and we can extend that say what’s right about my company what’s
what’s right about my company what’s
what’s right about my company what’s right about my community and we get some
right about my community and we get some
right about my community and we get some powerful answers to give us real
powerful answers to give us real
powerful answers to give us real insights about what is it that we’re
insights about what is it that we’re
insights about what is it that we’re doing right and another area of
doing right and another area of
doing right and another area of inquiries positive psychology dr.
inquiries positive psychology dr.
inquiries positive psychology dr. Barbara Fredrickson over at do it’s
Barbara Fredrickson over at do it’s
Barbara Fredrickson over at do it’s doing incredible work that teaches us
doing incredible work that teaches us
doing incredible work that teaches us what is the power of optimism and
what is the power of optimism and
what is the power of optimism and believe it or not it can be learned and
believe it or not it can be learned and
believe it or not it can be learned and it can be harnessed and it can help us
it can be harnessed and it can help us
it can be harnessed and it can help us improve our lives for Shelby this young
improve our lives for Shelby this young
improve our lives for Shelby this young woman that I was working with I wanted
woman that I was working with I wanted
woman that I was working with I wanted her to see what her strengths were in a
her to see what her strengths were in a
her to see what her strengths were in a way that could help her flesh out what
way that could help her flesh out what
way that could help her flesh out what it was about a position she’d really
it was about a position she’d really
it was about a position she’d really want that she could really get excited
want that she could really get excited
want that she could really get excited about
about
about she took strengths finder she called me
she took strengths finder she called me
she took strengths finder she called me up later and she says I’ve got my top
up later and she says I’ve got my top
up later and she says I’ve got my top five strengths I said okay let’s start
five strengths I said okay let’s start
five strengths I said okay let’s start do they make sense to you she says but
do they make sense to you she says but
do they make sense to you she says but they’re kind of interesting I said do
they’re kind of interesting I said do
they’re kind of interesting I said do tell right what’s your top strengths
tell right what’s your top strengths
tell right what’s your top strengths interestingly enough for a research her
interestingly enough for a research her
interestingly enough for a research her top strength was individualization so
top strength was individualization so
top strength was individualization so why is that some interesting well let’s
why is that some interesting well let’s
why is that some interesting well let’s think about what researchers do they ask
think about what researchers do they ask
think about what researchers do they ask questions they seek solutions and they
questions they seek solutions and they
questions they seek solutions and they try to push them all together right so
try to push them all together right so
try to push them all together right so that we can understand trends we can
that we can understand trends we can
that we can understand trends we can understand what most people think is the
understand what most people think is the
understand what most people think is the right answer or solution to any given
right answer or solution to any given
right answer or solution to any given question her top strength is
question her top strength is
question her top strength is individualization that tells me she’s
individualization that tells me she’s
individualization that tells me she’s not so interested in this as she isn’t
not so interested in this as she isn’t
not so interested in this as she isn’t that what are the outliers right why
that what are the outliers right why
that what are the outliers right why weren’t these people responding
weren’t these people responding
weren’t these people responding the same as the rest of the group what
the same as the rest of the group what
the same as the rest of the group what is their experience what is their point
is their experience what is their point
is their experience what is their point of view what’s their perspective that’s
of view what’s their perspective that’s
of view what’s their perspective that’s making them respond differently that’s a
making them respond differently that’s a
making them respond differently that’s a very different kind of researcher ednan
very different kind of researcher ednan
very different kind of researcher ednan for second strength this activator and
for second strength this activator and
for second strength this activator and what that tells us is that this is
what that tells us is that this is
what that tells us is that this is somebody who doesn’t want to do research
somebody who doesn’t want to do research
somebody who doesn’t want to do research put data together with an analysis and
put data together with an analysis and
put data together with an analysis and hand it off to somebody and let it sit
hand it off to somebody and let it sit
hand it off to somebody and let it sit on their desk all right she wants people
on their desk all right she wants people
on their desk all right she wants people to know that they are going to do
to know that they are going to do
to know that they are going to do something with that research
something with that research
something with that research she’s an activator her third strength is
she’s an activator her third strength is
she’s an activator her third strength is strategic so it’s not just activation
strategic so it’s not just activation
strategic so it’s not just activation it’s meaningful activation how are we
it’s meaningful activation how are we
it’s meaningful activation how are we going to look at this problem bring
going to look at this problem bring
going to look at this problem bring together all the voices create a plan of
together all the voices create a plan of
together all the voices create a plan of action that is going to take us from
action that is going to take us from
action that is going to take us from where we are to where we want to go
where we are to where we want to go
where we are to where we want to go that’s going to help us actually solve
that’s going to help us actually solve
that’s going to help us actually solve the problem now she had something to
the problem now she had something to
the problem now she had something to work with
work with
work with right now she knows the kind of
right now she knows the kind of
right now she knows the kind of questions that she asks matter to her
questions that she asks matter to her
questions that she asks matter to her personally that what people do with her
personally that what people do with her
personally that what people do with her research matters to her personally and
research matters to her personally and
research matters to her personally and that there is truly accomplishment at
that there is truly accomplishment at
that there is truly accomplishment at the end of the day matters to her
the end of the day matters to her
the end of the day matters to her personally so this was a great exercise
personally so this was a great exercise
personally so this was a great exercise for a young woman starting out in a
for a young woman starting out in a
for a young woman starting out in a professional position well it streets
professional position well it streets
professional position well it streets finder or learning your strengths
finder or learning your strengths
finder or learning your strengths through one of these other seismic tools
through one of these other seismic tools
through one of these other seismic tools is that really just for for starters
is that really just for for starters
is that really just for for starters fortunately no it’s equally valuable for
fortunately no it’s equally valuable for
fortunately no it’s equally valuable for people who feel like they’re stuck right
people who feel like they’re stuck right
people who feel like they’re stuck right I worked with the client who was a
I worked with the client who was a
I worked with the client who was a Community Relations Specialist for a
Community Relations Specialist for a
Community Relations Specialist for a corporation that had moved into a pretty
corporation that had moved into a pretty
corporation that had moved into a pretty difficult area of the country there was
difficult area of the country there was
difficult area of the country there was a lot of poverty illiteracy violent
a lot of poverty illiteracy violent
a lot of poverty illiteracy violent crime teenage pregnancy
crime teenage pregnancy
crime teenage pregnancy just the kinds of things you would want
just the kinds of things you would want
just the kinds of things you would want to move somewhere for right so the
to move somewhere for right so the
to move somewhere for right so the company invested in a community
company invested in a community
company invested in a community relations specialist I met with her she
relations specialist I met with her she
relations specialist I met with her she came into an executive leadership
came into an executive leadership
came into an executive leadership interview panel said
interview panel said
interview panel said and if you remember Pigpen from the
and if you remember Pigpen from the
and if you remember Pigpen from the Charlie Brown cartoons for all the dust
Charlie Brown cartoons for all the dust
Charlie Brown cartoons for all the dust is flying she was like that with papers
is flying she was like that with papers
is flying she was like that with papers and schedules she was late she was
and schedules she was late she was
and schedules she was late she was acting all of that and she had to tell
acting all of that and she had to tell
acting all of that and she had to tell us how many meetings she had already
us how many meetings she had already
us how many meetings she had already been in that day and how many meetings
been in that day and how many meetings
been in that day and how many meetings she had still to go in after our session
she had still to go in after our session
she had still to go in after our session her biggest message her whole time was
her biggest message her whole time was
her biggest message her whole time was that she was busy okay and the
that she was busy okay and the
that she was busy okay and the implication was that she worked harder
implication was that she worked harder
implication was that she worked harder than anybody else in the room well you
than anybody else in the room well you
than anybody else in the room well you can imagine how that goes over right
can imagine how that goes over right
can imagine how that goes over right okay so we talked about it later I said
okay so we talked about it later I said
okay so we talked about it later I said let’s talk about your strengths and she
let’s talk about your strengths and she
let’s talk about your strengths and she says my strength is solving problems
says my strength is solving problems
says my strength is solving problems like poverty and teenage pregnancy in
like poverty and teenage pregnancy in
like poverty and teenage pregnancy in the literacy and I said how you doing
the literacy and I said how you doing
the literacy and I said how you doing with that and it comes back that she’s
with that and it comes back that she’s
with that and it comes back that she’s very frustrated you can imagine why
very frustrated you can imagine why
very frustrated you can imagine why right these are tough problems and she
right these are tough problems and she
right these are tough problems and she feels like her boss doesn’t understand
feels like her boss doesn’t understand
feels like her boss doesn’t understand what she does and she feels that she’s
what she does and she feels that she’s
what she does and she feels that she’s not making the contribution she wants to
not making the contribution she wants to
not making the contribution she wants to make interesting enough when she did
make interesting enough when she did
make interesting enough when she did strengths finder guess what her top
strengths finder guess what her top
strengths finder guess what her top strength was it wasn’t community
strength was it wasn’t community
strength was it wasn’t community activism and it wasn’t problem solving
activism and it wasn’t problem solving
activism and it wasn’t problem solving it was being a connector right and in
it was being a connector right and in
it was being a connector right and in that conversation in that reimagining
that conversation in that reimagining
that conversation in that reimagining what her job and what her role was she
what her job and what her role was she
what her job and what her role was she could create a whole new set of goals to
could create a whole new set of goals to
could create a whole new set of goals to understand that it wasn’t her job to
understand that it wasn’t her job to
understand that it wasn’t her job to solve poverty or illiteracy or teenage
solve poverty or illiteracy or teenage
solve poverty or illiteracy or teenage pregnancy her job was to bring together
pregnancy her job was to bring together
pregnancy her job was to bring together the people who could all right it’s a
the people who could all right it’s a
the people who could all right it’s a very different kind of goal-setting with
very different kind of goal-setting with
very different kind of goal-setting with a very different kind of evaluation and
a very different kind of evaluation and
a very different kind of evaluation and a very different reward at the end of
a very different reward at the end of
a very different reward at the end of the day so when we know our strengths
the day so when we know our strengths
the day so when we know our strengths and when we can use the language of
and when we can use the language of
and when we can use the language of strengths we stop all the churning and
strengths we stop all the churning and
strengths we stop all the churning and we put ourselves in a position to talk
we put ourselves in a position to talk
we put ourselves in a position to talk with our bosses they talk with our
with our bosses they talk with our
with our bosses they talk with our colleagues to talk with others about
colleagues to talk with others about
colleagues to talk with others about what we do particularly well and how we
what we do particularly well and how we
what we do particularly well and how we make a difference the great thing is
make a difference the great thing is
make a difference the great thing is beyond entry-level positions
beyond entry-level positions
beyond entry-level positions being stuck in the middle there are ways
being stuck in the middle there are ways
being stuck in the middle there are ways that we can refine and reset our
that we can refine and reset our
that we can refine and reset our workplace persona every single day by
workplace persona every single day by
workplace persona every single day by using our strengths to illuminate that
using our strengths to illuminate that
using our strengths to illuminate that third dimension of who we are and what
third dimension of who we are and what
third dimension of who we are and what we bring to the table while sitting in
we bring to the table while sitting in
we bring to the table while sitting in an airport a couple of weeks ago it’s a
an airport a couple of weeks ago it’s a
an airport a couple of weeks ago it’s a young couple sitting behind me and she’s
young couple sitting behind me and she’s
young couple sitting behind me and she’s talking to her boyfriend about clearly
talking to her boyfriend about clearly
talking to her boyfriend about clearly her assessment of her first week on her
her assessment of her first week on her
her assessment of her first week on her new job okay and you could hear
new job okay and you could hear
new job okay and you could hear frustration in her voice I’m listening
frustration in her voice I’m listening
frustration in her voice I’m listening she says well I had this great
she says well I had this great
she says well I had this great assignment and I had plenty of time to
assignment and I had plenty of time to
assignment and I had plenty of time to do it and I finished it and he said so
do it and I finished it and he said so
do it and I finished it and he said so what’s the problem she said well I had
what’s the problem she said well I had
what’s the problem she said well I had too much time to do it and I couldn’t
too much time to do it and I couldn’t
too much time to do it and I couldn’t decide whether I should turn it in early
decide whether I should turn it in early
decide whether I should turn it in early or wait until the deadline to give it to
or wait until the deadline to give it to
or wait until the deadline to give it to my boss what okay it turns out that
my boss what okay it turns out that
my boss what okay it turns out that being a buttinsky is not a strength so I
being a buttinsky is not a strength so I
being a buttinsky is not a strength so I kept it to myself but I am thinking
kept it to myself but I am thinking
kept it to myself but I am thinking point if I could give this woman some
point if I could give this woman some
point if I could give this woman some advice you know what I tell her turn it
advice you know what I tell her turn it
advice you know what I tell her turn it in turn it in now turn it in early point
in turn it in now turn it in early point
in turn it in now turn it in early point out the accuracy of the work right
out the accuracy of the work right
out the accuracy of the work right because my bed is her strengths or that
because my bed is her strengths or that
because my bed is her strengths or that she’s an achiever
she’s an achiever
she’s an achiever she likes to check things off her to-do
she likes to check things off her to-do
she likes to check things off her to-do list right that she’s responsible she
list right that she’s responsible she
list right that she’s responsible she sees how things come together and what
sees how things come together and what
sees how things come together and what she owns as part of her job and then
she owns as part of her job and then
she owns as part of her job and then that she’s valuing significance I want
that she’s valuing significance I want
that she’s valuing significance I want to do more things that are meaningful
to do more things that are meaningful
to do more things that are meaningful and important ultimately what she could
and important ultimately what she could
and important ultimately what she could have done is told herself at least the
have done is told herself at least the
have done is told herself at least the hopefully even her boss you don’t know
hopefully even her boss you don’t know
hopefully even her boss you don’t know me very well yet but this is what I do
me very well yet but this is what I do
me very well yet but this is what I do this is what I bring to the table you’re
this is what I bring to the table you’re
this is what I bring to the table you’re gonna be pleased with me you’re gonna
gonna be pleased with me you’re gonna
gonna be pleased with me you’re gonna want to keep me around you’re gonna want
want to keep me around you’re gonna want
want to keep me around you’re gonna want to invest in me you’re gonna want to pay
to invest in me you’re gonna want to pay
to invest in me you’re gonna want to pay me well you’re gonna want to give me top
me well you’re gonna want to give me top
me well you’re gonna want to give me top assignments because I’m gonna make us
assignments because I’m gonna make us
assignments because I’m gonna make us both look good and I’m gonna make our
both look good and I’m gonna make our
both look good and I’m gonna make our company
company
company look good and do better how exciting is
look good and do better how exciting is
look good and do better how exciting is that
that
that when you think about getting up every
when you think about getting up every
when you think about getting up every day to go to a job and asking yourself
day to go to a job and asking yourself
day to go to a job and asking yourself the fundamental question am i inspired
the fundamental question am i inspired
the fundamental question am i inspired today am i doing something that matters
today am i doing something that matters
today am i doing something that matters and we all deserve to do things that
and we all deserve to do things that
and we all deserve to do things that matter the important thing for her and
matter the important thing for her and
matter the important thing for her and for all the people in these stories is
for all the people in these stories is
for all the people in these stories is that by understanding their strengths
that by understanding their strengths
that by understanding their strengths they now understood their value and that
they now understood their value and that
they now understood their value and that is a job well done thank you
is a job well done thank you
is a job well done thank you [Applause]
”
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