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Innovating for Financial Services | Himanshu Warudkar | TEDxMITSG


so we have a very beautiful talk we’re

so we have a very beautiful talk we’re in the office about creative creativity

in the office about creative creativity

in the office about creative creativity and IPS officer marketing author so many

and IPS officer marketing author so many

and IPS officer marketing author so many names

names

names today there’s one topic we haven’t

today there’s one topic we haven’t

today there’s one topic we haven’t touched upon I think which is equally

touched upon I think which is equally

touched upon I think which is equally importantly to call of which the world

importantly to call of which the world

importantly to call of which the world place I saw right all of you ever might

place I saw right all of you ever might

place I saw right all of you ever might become now I am wondering the statement

become now I am wondering the statement

become now I am wondering the statement of individuals in the network so

of individuals in the network so

of individuals in the network so whatever fits in there anyway

whatever fits in there anyway

whatever fits in there anyway so what I’m going to talk about is the

so what I’m going to talk about is the

so what I’m going to talk about is the story of banks because over the past 18

story of banks because over the past 18

story of banks because over the past 18 19 years I have had the opportunity to

19 years I have had the opportunity to

19 years I have had the opportunity to see Bank competence and it’s a very

see Bank competence and it’s a very

see Bank competence and it’s a very interesting story so let’s begin

interesting story so let’s begin

interesting story so let’s begin [Music]

[Music]

[Music] we know this movie

we know this movie

we know this movie so these days I tell you my story I have

so these days I tell you my story I have

so these days I tell you my story I have a perfect linear story and used to

a perfect linear story and used to

a perfect linear story and used to little bit of that fender when you call

little bit of that fender when you call

little bit of that fender when you call yourself an idiot so I joined you in the

yourself an idiot so I joined you in the

yourself an idiot so I joined you in the river and by calling myself an idiot

river and by calling myself an idiot

river and by calling myself an idiot because you might use this character

because you might use this character

because you might use this character this is the engineering here used to

this is the engineering here used to

this is the engineering here used to make aa big media and PR compaction of a

make aa big media and PR compaction of a

make aa big media and PR compaction of a river right and look at what I’m going

river right and look at what I’m going

river right and look at what I’m going to find gold in Ghana by well I mean the

to find gold in Ghana by well I mean the

to find gold in Ghana by well I mean the fact is after passing over to the right

fact is after passing over to the right

fact is after passing over to the right is what cannot be written up any so I

is what cannot be written up any so I

is what cannot be written up any so I know it’s an afternoon session so I was

know it’s an afternoon session so I was

know it’s an afternoon session so I was prepared in some videos in there just to

prepared in some videos in there just to

prepared in some videos in there just to you know P of H you can raise the one

you know P of H you can raise the one

you know P of H you can raise the one side the video is comin right so the

side the video is comin right so the

side the video is comin right so the story of banks goes a long way back

story of banks goes a long way back

story of banks goes a long way back something

resistant very old so the banking in

resistant very old so the banking in some shape or form started around some

some shape or form started around some

some shape or form started around some frozen BC when traders used to get money

frozen BC when traders used to get money

frozen BC when traders used to get money from money nights on and so forth but

from money nights on and so forth but

from money nights on and so forth but the real model nineteen started with

the real model nineteen started with

the real model nineteen started with this Bank in Italy in 1472 and then most

this Bank in Italy in 1472 and then most

this Bank in Italy in 1472 and then most of the model rags or banking you know

of the model rags or banking you know

of the model rags or banking you know kebabs as they’re called started

kebabs as they’re called started

kebabs as they’re called started recording including few of the banks

recording including few of the banks

recording including few of the banks where I am working with ideas and work

where I am working with ideas and work

where I am working with ideas and work with buffets and one of support so most

with buffets and one of support so most

with buffets and one of support so most of these banks especially in the first

of these banks especially in the first

of these banks especially in the first row they are from the 15th and 16th

row they are from the 15th and 16th

row they are from the 15th and 16th century 17th century so very very old

century 17th century so very very old

century 17th century so very very old banks SBI is 1890 it is a very very big

banks SBI is 1890 it is a very very big

banks SBI is 1890 it is a very very big industry all banking has an interest

industry all banking has an interest

industry all banking has an interest rate because that is what it is this

rate because that is what it is this

rate because that is what it is this figures and if you can if anybody can

figures and if you can if anybody can

figures and if you can if anybody can tell you what this figure is you know X

tell you what this figure is you know X

tell you what this figure is you know X or Co

or Co

or Co but if not this is the number of

but if not this is the number of

but if not this is the number of securities traded around the world or in

securities traded around the world or in

securities traded around the world or in here this number is 80 trillion dollars

here this number is 80 trillion dollars

here this number is 80 trillion dollars so it’s a huge industry at the same time

so it’s a huge industry at the same time

so it’s a huge industry at the same time it is a very very complicated intercept

it is a very very complicated intercept

it is a very very complicated intercept because it is one of the most regulated

because it is one of the most regulated

because it is one of the most regulated industries in the world you want to send

industries in the world you want to send

industries in the world you want to send regulation rate we struggle to cope up

regulation rate we struggle to cope up

regulation rate we struggle to cope up with the traffic signals the right

with the traffic signals the right

with the traffic signals the right signal that access to stop that’s a

signal that access to stop that’s a

signal that access to stop that’s a recognition it tells us how to make a

recognition it tells us how to make a

recognition it tells us how to make a left on every vector well imagine how

left on every vector well imagine how

left on every vector well imagine how many signals the banks and that is so

many signals the banks and that is so

many signals the banks and that is so there are roughly 103 million words in

there are roughly 103 million words in

there are roughly 103 million words in the Federal Regulations and then mostly

the Federal Regulations and then mostly

the Federal Regulations and then mostly the USA which will take roughly two

the USA which will take roughly two

the USA which will take roughly two years for a human being this is annoying

years for a human being this is annoying

years for a human being this is annoying which my seven-year-old daughter you

which my seven-year-old daughter you

which my seven-year-old daughter you know through in kg really actually not

know through in kg really actually not

know through in kg really actually not it’s the architecture diagram of one

it’s the architecture diagram of one

it’s the architecture diagram of one part of a bank and that is the movements

part of a bank and that is the movements

part of a bank and that is the movements Department it doesn’t have to be of any

Department it doesn’t have to be of any

Department it doesn’t have to be of any particular bank to which over 91 but

particular bank to which over 91 but

particular bank to which over 91 but that is my friends the state of

that is my friends the state of

that is my friends the state of technology architecture in some of the

technology architecture in some of the

technology architecture in some of the oldest banks among the you know let’s

oldest banks among the you know let’s

oldest banks among the you know let’s call it the model type also because

call it the model type also because

call it the model type also because there are lots of so that means really

there are lots of so that means really

there are lots of so that means really huge opportunity anybody who wants to

huge opportunity anybody who wants to

huge opportunity anybody who wants to make a career in banking there is over

make a career in banking there is over

make a career in banking there is over 500 million dollars they spend annually

500 million dollars they spend annually

500 million dollars they spend annually in the information technology space as

in the information technology space as

in the information technology space as far as banks are concerned so that’s a

far as banks are concerned so that’s a

far as banks are concerned so that’s a huge number lot of opportunity a lot of

huge number lot of opportunity a lot of

huge number lot of opportunity a lot of talks and India is still one of the

talks and India is still one of the

talks and India is still one of the leading countries where lots of banks

leading countries where lots of banks

leading countries where lots of banks have the IP presence and again there is

have the IP presence and again there is

have the IP presence and again there is no figure this is 321 billion dollars

no figure this is 321 billion dollars

no figure this is 321 billion dollars you know what is the Perez what is the

you know what is the Perez what is the

you know what is the Perez what is the traffic fine if you break the red signal

traffic fine if you break the red signal

traffic fine if you break the red signal uses maybe 500 rupees how they perhaps I

uses maybe 500 rupees how they perhaps I

uses maybe 500 rupees how they perhaps I don’t know this is the amount of fines

don’t know this is the amount of fines

don’t know this is the amount of fines that the banks have failed all over the

that the banks have failed all over the

that the banks have failed all over the world since

world since

world since 2008 okay

2008 okay

2008 okay so you can imagine the scale at which

so you can imagine the scale at which

so you can imagine the scale at which this industry is operating the scale at

this industry is operating the scale at

this industry is operating the scale at which the regulations are impacting this

which the regulations are impacting this

which the regulations are impacting this is the street the banks where I work the

is the street the banks where I work the

is the street the banks where I work the continued to pay fines and so many of

continued to pay fines and so many of

continued to pay fines and so many of those right and it is because of some of

those right and it is because of some of

those right and it is because of some of the wrong buoys

the wrong buoys

the wrong buoys the Miss Bates and I think maybe

the Miss Bates and I think maybe

the Miss Bates and I think maybe banknotes committee perhaps beautiful

banknotes committee perhaps beautiful

banknotes committee perhaps beautiful would give that to you know operating

would give that to you know operating

would give that to you know operating that much more efficient and I’ve heard

that much more efficient and I’ve heard

that much more efficient and I’ve heard really talk about that some other day

really talk about that some other day

really talk about that some other day having said that banking sector employs

having said that banking sector employs

having said that banking sector employs roughly about twenty eight percent of

roughly about twenty eight percent of

roughly about twenty eight percent of the workforce which means that it is one

the workforce which means that it is one

the workforce which means that it is one of the most popular sectors where people

of the most popular sectors where people

of the most popular sectors where people work but if you look at the stress

work but if you look at the stress

work but if you look at the stress factor of that people have in the

factor of that people have in the

factor of that people have in the banking sector it is one of the lowest

banking sector it is one of the lowest

banking sector it is one of the lowest amongst all the sector people percent

amongst all the sector people percent

amongst all the sector people percent and if you’d read out a little bit more

and if you’d read out a little bit more

and if you’d read out a little bit more I know it’s not readable from the back

I know it’s not readable from the back

I know it’s not readable from the back but most of the Western world of those

but most of the Western world of those

but most of the Western world of those three bars down there they don’t trust

three bars down there they don’t trust

three bars down there they don’t trust the banking sector especially after 2008

the banking sector especially after 2008

the banking sector especially after 2008 so the situation is kind of you know a

so the situation is kind of you know a

so the situation is kind of you know a little shaky and also the other

little shaky and also the other

little shaky and also the other challenge is that banks are continuously

challenge is that banks are continuously

challenge is that banks are continuously the target of shady sack of characters

the target of shady sack of characters

the target of shady sack of characters what has occurred so again I’m just

what has occurred so again I’m just

what has occurred so again I’m just going to give you a flavor of what are

going to give you a flavor of what are

going to give you a flavor of what are some of the challenges with Bank face it

some of the challenges with Bank face it

some of the challenges with Bank face it is the food you know most actually to

is the food you know most actually to

is the food you know most actually to industry around the world so we continue

industry around the world so we continue

industry around the world so we continue that in banks it is they are the most

that in banks it is they are the most

that in banks it is they are the most active in cyber attacks on it so forth

active in cyber attacks on it so forth

active in cyber attacks on it so forth and there’s almost a billion dollars of

and there’s almost a billion dollars of

and there’s almost a billion dollars of social engineering related fraud that

social engineering related fraud that

social engineering related fraud that happened so again a message also that

happened so again a message also that

happened so again a message also that you know we have to be

you know we have to be

you know we have to be don’t click on every arrangement I took

don’t click on every arrangement I took

don’t click on every arrangement I took that saying that okay

now there’s more to something more

now there’s more to something more interesting and futuristic I would say

interesting and futuristic I would say

interesting and futuristic I would say this this graph shows why people

this this graph shows why people

this this graph shows why people actually don’t have bank accounts now

actually don’t have bank accounts now

actually don’t have bank accounts now our country has made some progress in

our country has made some progress in

our country has made some progress in terms of opening up better than a towel

terms of opening up better than a towel

terms of opening up better than a towel instead persons report but right from

instead persons report but right from

instead persons report but right from you know the topmost bar is about

you know the topmost bar is about

you know the topmost bar is about religious region so there is something

religious region so there is something

religious region so there is something with an Islamic banking if you haven’t

with an Islamic banking if you haven’t

with an Islamic banking if you haven’t read it already

read it already

read it already it follows the Sharia law all thanks

it follows the Sharia law all thanks

it follows the Sharia law all thanks also for especially in the Middle East

also for especially in the Middle East

also for especially in the Middle East down down to the most important factor

down down to the most important factor

down down to the most important factor people don’t have enough money if the

people don’t have enough money if the

people don’t have enough money if the cost of doing banking is going to be

cost of doing banking is going to be

cost of doing banking is going to be more than the amount of money on the

more than the amount of money on the

more than the amount of money on the transaction that are going to carry out

transaction that are going to carry out

transaction that are going to carry out and what will go for the bank account I

and what will go for the bank account I

and what will go for the bank account I might as well transacting – so what do

might as well transacting – so what do

might as well transacting – so what do we need we need innovation earlier in

we need we need innovation earlier in

we need we need innovation earlier in the session professor talked about

the session professor talked about

the session professor talked about innovation right so they will look at

innovation right so they will look at

innovation right so they will look at some interesting innovations that are

some interesting innovations that are

some interesting innovations that are happening across the industry know they

happening across the industry know they

happening across the industry know they go home

go home

go home this is the giant Trinity of the credit

this is the giant Trinity of the credit

this is the giant Trinity of the credit roll again Genda aha and buh-bye

roll again Genda aha and buh-bye

roll again Genda aha and buh-bye I think these are the tri-oval which has

I think these are the tri-oval which has

I think these are the tri-oval which has significantly transformed the banking

significantly transformed the banking

significantly transformed the banking sector

hi friends today if you haven’t heard

hi friends today if you haven’t heard already when you fight a magnet your

already when you fight a magnet your

already when you fight a magnet your face how many of you use the B map no

face how many of you use the B map no

face how many of you use the B map no operate not too many people so you

operate not too many people so you

operate not too many people so you should open up of the half and this is

should open up of the half and this is

should open up of the half and this is something one that you contributed to

something one that you contributed to

something one that you contributed to this if the government has put out and

this if the government has put out and

this if the government has put out and it is one of the voids best he makes

it is one of the voids best he makes

it is one of the voids best he makes infrastructure the workshop and cocoon

infrastructure the workshop and cocoon

infrastructure the workshop and cocoon appear slack this ended earlier in the

appear slack this ended earlier in the

appear slack this ended earlier in the year in quite life so it is I give you

year in quite life so it is I give you

year in quite life so it is I give you one of the words test but let me give

one of the words test but let me give

one of the words test but let me give you a global view also we usually think

you a global view also we usually think

you a global view also we usually think of Africa as a continent which is very

of Africa as a continent which is very

of Africa as a continent which is very backward I had the opportunity to do ID

backward I had the opportunity to do ID

backward I had the opportunity to do ID digital likely for Africa 13 of a

digital likely for Africa 13 of a

digital likely for Africa 13 of a different range for almost four years

different range for almost four years

different range for almost four years and so heard of m-pesa yes is it

and so heard of m-pesa yes is it

and so heard of m-pesa yes is it successful in India no okay is not

successful in India no okay is not

successful in India no okay is not successful but it is hugely successful

successful but it is hugely successful

successful but it is hugely successful in Kenya 60 percent of Indian GDP

in Kenya 60 percent of Indian GDP

in Kenya 60 percent of Indian GDP transacts to m-pesa and it’s a very

transacts to m-pesa and it’s a very

transacts to m-pesa and it’s a very interesting story so let us see how it

interesting story so let us see how it

interesting story so let us see how it goes

funny a PC in circles the most popular

funny a PC in circles the most popular way to say today certified what access

way to say today certified what access

way to say today certified what access is portable microns and sorry TCP and

is portable microns and sorry TCP and

is portable microns and sorry TCP and better and better until find a way to

better and better until find a way to

better and better until find a way to empower you you are part of the egg

empower you you are part of the egg

empower you you are part of the egg better story

I just to give you a perspective right

I just to give you a perspective right when we were growing up we went under

when we were growing up we went under

when we were growing up we went under solid itself there used to be a

solid itself there used to be a

solid itself there used to be a speakeasy of boats all over of it right

speakeasy of boats all over of it right

speakeasy of boats all over of it right you can find those things is this

you can find those things is this

you can find those things is this particular spot where it would be likely

particular spot where it would be likely

particular spot where it would be likely from yes it’s the Domino’s Pizza a

from yes it’s the Domino’s Pizza a

from yes it’s the Domino’s Pizza a cracker right why ever put this up

cracker right why ever put this up

cracker right why ever put this up because we all love Sita we know the

because we all love Sita we know the

because we all love Sita we know the character of Sita

character of Sita

character of Sita well exactly for that reason Sita is

well exactly for that reason Sita is

well exactly for that reason Sita is because it is an acronym for steal

because it is an acronym for steal

because it is an acronym for steal information trust transparency and

information trust transparency and

information trust transparency and accuracy this is what the banking sector

accuracy this is what the banking sector

accuracy this is what the banking sector needs this is what we as customers

needs this is what we as customers

needs this is what we as customers require and asked or should I

require and asked or should I

require and asked or should I of our time you don’t want to be waiting

of our time you don’t want to be waiting

of our time you don’t want to be waiting in the queue when you visit a branch you

in the queue when you visit a branch you

in the queue when you visit a branch you don’t want to be continuously calling

don’t want to be continuously calling

don’t want to be continuously calling the contact center all sector as we call

the contact center all sector as we call

the contact center all sector as we call it or information about your bank

it or information about your bank

it or information about your bank account to my credit ran children

account to my credit ran children

account to my credit ran children support and you need transparency once

support and you need transparency once

support and you need transparency once in a flight for a goal that what

in a flight for a goal that what

in a flight for a goal that what happened in the process and of course

happened in the process and of course

happened in the process and of course with activity so you know in the

with activity so you know in the

with activity so you know in the business organization you know later on

business organization you know later on

business organization you know later on with this and it become a little

with this and it become a little

with this and it become a little difficult to explain to British what

difficult to explain to British what

difficult to explain to British what Sita any water or as a character so I

Sita any water or as a character so I

Sita any water or as a character so I did a little bit of weeks and we came up

did a little bit of weeks and we came up

did a little bit of weeks and we came up with something called stairs which just

with something called stairs which just

with something called stairs which just is speed transparency activity

is speed transparency activity

is speed transparency activity information and which results in greater

information and which results in greater

information and which results in greater super results so that’s what is the

super results so that’s what is the

super results so that’s what is the significance of that tracker now I think

significance of that tracker now I think

significance of that tracker now I think I’m sorry must’ve heard of Tesla Motors

I’m sorry must’ve heard of Tesla Motors

I’m sorry must’ve heard of Tesla Motors how much what is he going easy just

how much what is he going easy just

how much what is he going easy just building cars of course in my case 1942

building cars of course in my case 1942

building cars of course in my case 1942 my

my

my but first answer concerned he’s doesn’t

but first answer concerned he’s doesn’t

but first answer concerned he’s doesn’t rebuilding God he’s creating an

rebuilding God he’s creating an

rebuilding God he’s creating an ecosystem he’s creating an ecosystem of

ecosystem he’s creating an ecosystem of

ecosystem he’s creating an ecosystem of creating the world’s most efficient

creating the world’s most efficient

creating the world’s most efficient batteries that is what is more important

batteries that is what is more important

batteries that is what is more important to him

to him

to him the Tesla car – just cracking slices

the Tesla car – just cracking slices

the Tesla car – just cracking slices sliced – there’s nothing in it other

sliced – there’s nothing in it other

sliced – there’s nothing in it other than battery is fundamentally everything

than battery is fundamentally everything

than battery is fundamentally everything else is of course lots of electronics

else is of course lots of electronics

else is of course lots of electronics and no nice cabinetry but well that back

and no nice cabinetry but well that back

and no nice cabinetry but well that back in is what is important and so he come

in is what is important and so he come

in is what is important and so he come to the banking sector application

to the banking sector application

to the banking sector application programming interface API is also what

programming interface API is also what

programming interface API is also what is happening is Bank is being seen as a

is happening is Bank is being seen as a

is happening is Bank is being seen as a service rather than touch point or an

service rather than touch point or an

service rather than touch point or an interface to which you and I are

interface to which you and I are

interface to which you and I are interacting so there is a huge amount of

interacting so there is a huge amount of

interacting so there is a huge amount of push towards creating API is which the

push towards creating API is which the

push towards creating API is which the banks and the lube and they can offer in

banks and the lube and they can offer in

banks and the lube and they can offer in fact in the European regulations there

fact in the European regulations there

fact in the European regulations there is something what has a PSD to

is something what has a PSD to

is something what has a PSD to recognition which is going to fit in

recognition which is going to fit in

recognition which is going to fit in this year which is forcing all banks to

this year which is forcing all banks to

this year which is forcing all banks to open up their customer information as

open up their customer information as

open up their customer information as API so that others can build a nice

API so that others can build a nice

API so that others can build a nice fancy

fancy

fancy and motion itself so you know we are

and motion itself so you know we are

and motion itself so you know we are entrepreneurs also in this morning

entrepreneurs also in this morning

entrepreneurs also in this morning session session this is a short video

session session this is a short video

session session this is a short video about how fresh brand new bank got

about how fresh brand new bank got

about how fresh brand new bank got created using customers potential

created using customers potential

created using customers potential customers as the people who need money

customers as the people who need money

customers as the people who need money to create that back so that video so

to create that back so that video so

to create that back so that video so you’re dealing bundle is to create the

you’re dealing bundle is to create the

you’re dealing bundle is to create the kind of tiny bits but this is an

kind of tiny bits but this is an

kind of tiny bits but this is an experience it expects from someone like

experience it expects from someone like

experience it expects from someone like uber or Facebook or Google you know that

uber or Facebook or Google you know that

uber or Facebook or Google you know that kind of app that lives on your home

kind of app that lives on your home

kind of app that lives on your home screen and actually works in contract

screen and actually works in contract

screen and actually works in contract and thanks to the use of mobile phones

and thanks to the use of mobile phones

and thanks to the use of mobile phones to get cheaper way to sell you financial

to get cheaper way to sell you financial

to get cheaper way to sell you financial products I think it’s a really like a

products I think it’s a really like a

products I think it’s a really like a Hogan screen app that helps you live

Hogan screen app that helps you live

Hogan screen app that helps you live your life we’ve got about a hundred and

your life we’ve got about a hundred and

your life we’ve got about a hundred and twenty hundred thousand thousand people

twenty hundred thousand thousand people

twenty hundred thousand thousand people sign up for Monday cart we’ve disagreed

sign up for Monday cart we’ve disagreed

sign up for Monday cart we’ve disagreed that ten fifteen thousand that they so

that ten fifteen thousand that they so

that ten fifteen thousand that they so far and he’s pretty you know people

far and he’s pretty you know people

far and he’s pretty you know people would use the money I worked in my

would use the money I worked in my

would use the money I worked in my eighty countries now it’s been really

eighty countries now it’s been really

eighty countries now it’s been really really really fantastic so I think

really really fantastic so I think

really really fantastic so I think there’s the invest innovation banking

there’s the invest innovation banking

there’s the invest innovation banking it’s taking longer those exit our time

it’s taking longer those exit our time

it’s taking longer those exit our time to make the clear

to make the clear

to make the clear because the various ways we are so much

because the various ways we are so much

because the various ways we are so much larger it’s something like you believe

larger it’s something like you believe

larger it’s something like you believe you can more or less get started I can’t

you can more or less get started I can’t

you can more or less get started I can’t train around the regulations so not not

train around the regulations so not not

train around the regulations so not not quite new license in every city if you

quite new license in every city if you

quite new license in every city if you try that in banking your baby yeah

try that in banking your baby yeah

try that in banking your baby yeah pretty quickly this is another ten plan

pretty quickly this is another ten plan

pretty quickly this is another ten plan is to build that might actually help

is to build that might actually help

is to build that might actually help people

people

people I like necessarily mean it will do with

I like necessarily mean it will do with

I like necessarily mean it will do with all of the planets on our actually in

all of the planets on our actually in

all of the planets on our actually in between the API is open up to take me

between the API is open up to take me

between the API is open up to take me Taylor loyalty – you can shop the

Taylor loyalty – you can shop the

Taylor loyalty – you can shop the grocery store one mission help reduce

grocery store one mission help reduce

grocery store one mission help reduce metric here a place where the police so

metric here a place where the police so

metric here a place where the police so you know the public mess around we open

you know the public mess around we open

you know the public mess around we open up the crowd for signal the whole thing

up the crowd for signal the whole thing

up the crowd for signal the whole thing they can raise eight million pounds so

they can raise eight million pounds so

they can raise eight million pounds so far and 1 million that list a very fun

far and 1 million that list a very fun

far and 1 million that list a very fun interesting we reserve fund of around

interesting we reserve fund of around

interesting we reserve fund of around before you know our customs factory

before you know our customs factory

before you know our customs factory wasn’t returning public is really using

wasn’t returning public is really using

wasn’t returning public is really using one day because they kept asking us you

one day because they kept asking us you

one day because they kept asking us you know we’ve helped me like the quality

know we’ve helped me like the quality

know we’ve helped me like the quality defined features and we Metropolitan

defined features and we Metropolitan

defined features and we Metropolitan Area telling investment I’d really like

Area telling investment I’d really like

Area telling investment I’d really like it can we be part about everything I’m

it can we be part about everything I’m

it can we be part about everything I’m sorry the natural extension of that

sorry the natural extension of that

sorry the natural extension of that crisis is really nice for customers okay

crisis is really nice for customers okay

crisis is really nice for customers okay this one is amazing we break the world

this one is amazing we break the world

this one is amazing we break the world record in fact that he raised a million

record in fact that he raised a million

record in fact that he raised a million pounds in 36 seconds

”

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