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Humanizing the Machine with Language: How the future gets written | Kristian Hammond | TEDxUChicago


hi there everybody I see and he said I’m

hi there everybody I see and he said I’m I’m a professor

I’m a professor

I’m a professor computer science at Northwestern and

computer science at Northwestern and

computer science at Northwestern and actually a co-founder and chief

actually a co-founder and chief

actually a co-founder and chief scientist for company called narrative

scientist for company called narrative

scientist for company called narrative science and the important thing about

science and the important thing about

science and the important thing about that is that you have to understand I

that is that you have to understand I

that is that you have to understand I care deeply about the world of ideas and

care deeply about the world of ideas and

care deeply about the world of ideas and I care equally as deeply about making

I care equally as deeply about making

I care equally as deeply about making sure that those ideas become real and

sure that those ideas become real and

sure that those ideas become real and have impact in the world so I’m going to

have impact in the world so I’m going to

have impact in the world so I’m going to talk today about computers and language

talk today about computers and language

talk today about computers and language the relationship that we have with them

the relationship that we have with them

the relationship that we have with them and the language they use to talk with

and the language they use to talk with

and the language they use to talk with us but before I do that I’m gonna tell

us but before I do that I’m gonna tell

us but before I do that I’m gonna tell you a tiny story now the point of this

you a tiny story now the point of this

you a tiny story now the point of this story is not the point of the story the

story is not the point of the story the

story is not the point of the story the point of this story is going to be that

point of this story is going to be that

point of this story is going to be that it is a story and it’s a story about my

it is a story and it’s a story about my

it is a story and it’s a story about my father and it’s a very simple story he

father and it’s a very simple story he

father and it’s a very simple story he was an orphan and he became an

was an orphan and he became an

was an orphan and he became an archeologist now if you think about that

archeologist now if you think about that

archeologist now if you think about that for a moment that means that what we’re

for a moment that means that what we’re

for a moment that means that what we’re looking at is someone who had no notion

looking at is someone who had no notion

looking at is someone who had no notion of his own personal past and he turned

of his own personal past and he turned

of his own personal past and he turned that into an obsession with uncovering

that into an obsession with uncovering

that into an obsession with uncovering the past digging up literally speaking

the past digging up literally speaking

the past digging up literally speaking the past of others the short story is

the past of others the short story is

the past of others the short story is very short but you now have a fairly

very short but you now have a fairly

very short but you now have a fairly deep understanding of some aspect of my

deep understanding of some aspect of my

deep understanding of some aspect of my father an understanding of where his

father an understanding of where his

father an understanding of where his pain was what drove him and actually why

pain was what drove him and actually why

pain was what drove him and actually why he became what he became now you get

he became what he became now you get

he became what he became now you get that not because I told you all that you

that not because I told you all that you

that not because I told you all that you get that because you know about the

get that because you know about the

get that because you know about the world and how people work and with a few

world and how people work and with a few

world and how people work and with a few pieces of information a few facts you

pieces of information a few facts you

pieces of information a few facts you can pull those facts together and turn

can pull those facts together and turn

can pull those facts together and turn them into a story in your head but I can

them into a story in your head but I can

them into a story in your head but I can do that because I know what those facts

do that because I know what those facts

do that because I know what those facts are in your head I know what those

are in your head I know what those

are in your head I know what those connections are in your head and I can

connections are in your head and I can

connections are in your head and I can provide you with the facts that I know

provide you with the facts that I know

provide you with the facts that I know that you will now connect together to

that you will now connect together to

that you will now connect together to make a story so language languages more

make a story so language languages more

make a story so language languages more than words language is our ability to

than words language is our ability to

than words language is our ability to tell stories to explain and connect and

tell stories to explain and connect and

tell stories to explain and connect and it allows us to communicate ideas to

it allows us to communicate ideas to

it allows us to communicate ideas to talk about the past to project into the

talk about the past to project into the

talk about the past to project into the future and

future and

future and to share information about ourselves

to share information about ourselves

to share information about ourselves with with others and it is astounding it

with with others and it is astounding it

with with others and it is astounding it is actually miraculous it is amazing

is actually miraculous it is amazing

is actually miraculous it is amazing that we are able to do this and it is no

that we are able to do this and it is no

that we are able to do this and it is no surprise that this skill is uniquely

surprise that this skill is uniquely

surprise that this skill is uniquely human you can teach a dog to fetch crows

human you can teach a dog to fetch crows

human you can teach a dog to fetch crows and otters use tools beavers build dams

and otters use tools beavers build dams

and otters use tools beavers build dams and they’re really not all that bright

and they’re really not all that bright

and they’re really not all that bright but humans humans we can tell each other

but humans humans we can tell each other

but humans humans we can tell each other stories about the world we can actually

stories about the world we can actually

stories about the world we can actually look at the world figure things out and

look at the world figure things out and

look at the world figure things out and express it to others but we have a new

express it to others but we have a new

express it to others but we have a new partner a partner that we are going to

partner a partner that we are going to

partner a partner that we are going to have to deal with because every day it

have to deal with because every day it

have to deal with because every day it is getting smarter and smarter and

is getting smarter and smarter and

is getting smarter and smarter and that’s the machine now my guess is that

that’s the machine now my guess is that

that’s the machine now my guess is that almost everyone in this room either has

almost everyone in this room either has

almost everyone in this room either has touched something like Siri or something

touched something like Siri or something

touched something like Siri or something like Alexa but the reality is that the

like Alexa but the reality is that the

like Alexa but the reality is that the machine still struggles with language

machine still struggles with language

machine still struggles with language and these systems as wonderful as they

and these systems as wonderful as they

and these systems as wonderful as they are our systems that don’t use language

are our systems that don’t use language

are our systems that don’t use language that use words and it’s really not

that use words and it’s really not

that use words and it’s really not surprising the model that everybody has

surprising the model that everybody has

surprising the model that everybody has is oh I want a computer that’s just like

is oh I want a computer that’s just like

is oh I want a computer that’s just like the computer on Star Trek I want to be

the computer on Star Trek I want to be

the computer on Star Trek I want to be able to talk to it and tell it things

able to talk to it and tell it things

able to talk to it and tell it things and interact with it it’ll be great just

and interact with it it’ll be great just

and interact with it it’ll be great just like Star Trek and then if you think

like Star Trek and then if you think

like Star Trek and then if you think about Star Trek for a moment but the

about Star Trek for a moment but the

about Star Trek for a moment but the next generation and jean-luc Picard he’s

next generation and jean-luc Picard he’s

next generation and jean-luc Picard he’s had a really horrible day he goes in

had a really horrible day he goes in

had a really horrible day he goes in there was a stateroom

there was a stateroom

there was a stateroom and what does he do he’s not very hot he

and what does he do he’s not very hot he

and what does he do he’s not very hot he asks for tea tea Earl Grey hot every

asks for tea tea Earl Grey hot every

asks for tea tea Earl Grey hot every time I see that I just want the computer

time I see that I just want the computer

time I see that I just want the computer to say why are you talking to me that

to say why are you talking to me that

to say why are you talking to me that way who talks to people that way I’ve

way who talks to people that way I’ve

way who talks to people that way I’ve been watching you wander through the

been watching you wander through the

been watching you wander through the ship all day I know we’re in the middle

ship all day I know we’re in the middle

ship all day I know we’re in the middle of a battle you’ve lost five crewmen as

of a battle you’ve lost five crewmen as

of a battle you’ve lost five crewmen as you got closer and closer to here I made

you got closer and closer to here I made

you got closer and closer to here I made you tea already and of course I know you

you tea already and of course I know you

you tea already and of course I know you want Earl Grey tea you always want our

want Earl Grey tea you always want our

want Earl Grey tea you always want our gray tea and you

gray tea and you

gray tea and you actually tell me it was hot that’s no

actually tell me it was hot that’s no

actually tell me it was hot that’s no way to talk to anyone I Love You Man and

way to talk to anyone I Love You Man and

way to talk to anyone I Love You Man and that should be the interaction but no

that should be the interaction but no

that should be the interaction but no tea Earl Grey hot those are words but

tea Earl Grey hot those are words but

tea Earl Grey hot those are words but they’re not language uh we have to see

they’re not language uh we have to see

they’re not language uh we have to see what language is language is a window

what language is language is a window

what language is language is a window onto the world it allows us to describe

onto the world it allows us to describe

onto the world it allows us to describe a chunk of the world to each other

a chunk of the world to each other

a chunk of the world to each other that’s what we use it for and the

that’s what we use it for and the

that’s what we use it for and the machine the machine is only going to

machine the machine is only going to

machine the machine is only going to have language it’s only gonna have

have language it’s only gonna have

have language it’s only gonna have language when we teach it how to

language when we teach it how to

language when we teach it how to articulate what it knows to us and

articulate what it knows to us and

articulate what it knows to us and that’s gonna be important because it

that’s gonna be important because it

that’s gonna be important because it knows a lot right now it knows a

knows a lot right now it knows a

knows a lot right now it knows a tremendous amount right now and it can

tremendous amount right now and it can

tremendous amount right now and it can say very very very little I mean it

say very very very little I mean it

say very very very little I mean it would be nice to think that there’s a

would be nice to think that there’s a

would be nice to think that there’s a chunk of things that it knows and then

chunk of things that it knows and then

chunk of things that it knows and then there are things that it can say and

there are things that it can say and

there are things that it can say and there’s an overlap and you know and that

there’s an overlap and you know and that

there’s an overlap and you know and that overlap will get bigger but what has

overlap will get bigger but what has

overlap will get bigger but what has been happening is not that is that the

been happening is not that is that the

been happening is not that is that the machine is no it knows more and more and

machine is no it knows more and more and

machine is no it knows more and more and more every single day and we have not

more every single day and we have not

more every single day and we have not been teaching it we have not been

been teaching it we have not been

been teaching it we have not been teaching it how to tell us about this I

teaching it how to tell us about this I

teaching it how to tell us about this I think about what it knows I mean in the

think about what it knows I mean in the

think about what it knows I mean in the early days the machine knew about itself

early days the machine knew about itself

early days the machine knew about itself it knew how often you know how it was on

it knew how often you know how it was on

it knew how often you know how it was on it knew about you know router traffic

it knew about you know router traffic

it knew about you know router traffic and knew what applications were being

and knew what applications were being

and knew what applications were being run and knew a little bit about the

run and knew a little bit about the

run and knew a little bit about the network and knew about sort of its CPU

network and knew about sort of its CPU

network and knew about sort of its CPU utilization it new things about itself

utilization it new things about itself

utilization it new things about itself but then we had a tiny change and that

but then we had a tiny change and that

but then we had a tiny change and that is we opened up the world of search we

is we opened up the world of search we

is we opened up the world of search we opened up the world of things that we

opened up the world of things that we

opened up the world of things that we could find and then it started knowing

could find and then it started knowing

could find and then it started knowing about our searches our searches in

about our searches our searches in

about our searches our searches in particular and then started knowing

particular and then started knowing

particular and then started knowing about everything absolutely everything

about everything absolutely everything

about everything absolutely everything that it knows about our home it knows

that it knows about our home it knows

that it knows about our home it knows about our car you wear Fitbit it knows

about our car you wear Fitbit it knows

about our car you wear Fitbit it knows about your it knows about how many steps

about your it knows about how many steps

about your it knows about how many steps you’ve taken it knows about our

you’ve taken it knows about our

you’ve taken it knows about our mortgages it knows about crime and knows

mortgages it knows about crime and knows

mortgages it knows about crime and knows about traffic it knows about every

about traffic it knows about every

about traffic it knows about every single finance

single finance

single finance financial interaction that has happened

financial interaction that has happened

financial interaction that has happened the world it knows about everything you

the world it knows about everything you

the world it knows about everything you buy if you buy online it knows all of

buy if you buy online it knows all of

buy if you buy online it knows all of this and in particular and this includes

this and in particular and this includes

this and in particular and this includes I have to admit this is cheating this

I have to admit this is cheating this

I have to admit this is cheating this includes video in particular we generate

includes video in particular we generate

includes video in particular we generate 2.5 Zeta bytes of data every day and you

2.5 Zeta bytes of data every day and you

2.5 Zeta bytes of data every day and you look at that you go what the hell is it

look at that you go what the hell is it

look at that you go what the hell is it is data byte what is he talking about

is data byte what is he talking about

is data byte what is he talking about this is the equivalent of a quarter of a

this is the equivalent of a quarter of a

this is the equivalent of a quarter of a million libraries of Congress generated

million libraries of Congress generated

million libraries of Congress generated every day every single day so what does

every day every single day so what does

every day every single day so what does it know it knows everything that can be

it know it knows everything that can be

it know it knows everything that can be metered and monitored and what are we

metered and monitored and what are we

metered and monitored and what are we doing we’re making sure that we can meet

doing we’re making sure that we can meet

doing we’re making sure that we can meet her and monitor everything because we

her and monitor everything because we

her and monitor everything because we want to know what’s going on in the

want to know what’s going on in the

want to know what’s going on in the world and if we can figure out how to

world and if we can figure out how to

world and if we can figure out how to find out what’s going on the world we

find out what’s going on the world we

find out what’s going on the world we want to do it we want to have sensors

want to do it we want to have sensors

want to do it we want to have sensors and and data flow from every single

and and data flow from every single

and and data flow from every single device we ever touch our refrigerators

device we ever touch our refrigerators

device we ever touch our refrigerators Dammann our toasters are the the HVAC

Dammann our toasters are the the HVAC

Dammann our toasters are the the HVAC system in our homes certainly our cars

system in our homes certainly our cars

system in our homes certainly our cars we want all this information and we want

we want all this information and we want

we want all this information and we want information about ourselves our bodies

information about ourselves our bodies

information about ourselves our bodies what we do because we want to be able to

what we do because we want to be able to

what we do because we want to be able to make great decisions there’s a problem

make great decisions there’s a problem

make great decisions there’s a problem here though and that is we would like to

here though and that is we would like to

here though and that is we would like to think that the data is pretty and clean

think that the data is pretty and clean

think that the data is pretty and clean and wonderful and we can easily figure

and wonderful and we can easily figure

and wonderful and we can easily figure out what’s going on in the world in the

out what’s going on in the world in the

out what’s going on in the world in the basis of it and in fact if you go to

basis of it and in fact if you go to

basis of it and in fact if you go to Google and you type in data and you go

Google and you type in data and you go

Google and you type in data and you go look for images you get images like this

look for images you get images like this

look for images you get images like this that are so clean and matrix like but

that are so clean and matrix like but

that are so clean and matrix like but this is really what data looks like I

this is really what data looks like I

this is really what data looks like I know this is on a good day data looks

know this is on a good day data looks

know this is on a good day data looks like rows and columns or tree structures

like rows and columns or tree structures

like rows and columns or tree structures of numbers and symbols over and over and

of numbers and symbols over and over and

of numbers and symbols over and over and over again these are often exposed to

over again these are often exposed to

over again these are often exposed to spreadsheets I’m gonna ask a question

spreadsheets I’m gonna ask a question

spreadsheets I’m gonna ask a question now I’m gonna hope I can see the answer

how many people actually give me a round

how many people actually give me a round of applause for the font if the answer

of applause for the font if the answer

of applause for the font if the answer to this following question is yes how

to this following question is yes how

to this following question is yes how many people in the last month have

many people in the last month have

many people in the last month have looked at a spreadsheet

yes the spreadsheet that is a table of

yes the spreadsheet that is a table of data rows and columns of data that you

data rows and columns of data that you

data rows and columns of data that you look for insight from your doing to

look for insight from your doing to

look for insight from your doing to gather insight from them but it’s just

gather insight from them but it’s just

gather insight from them but it’s just data that means that you are going to be

data that means that you are going to be

data that means that you are going to be looking for correlations you’re gonna be

looking for correlations you’re gonna be

looking for correlations you’re gonna be looking for matches between things

looking for matches between things

looking for matches between things you’re going to be looking for trends

you’re going to be looking for trends

you’re going to be looking for trends you are going to have to interpret the

you are going to have to interpret the

you are going to have to interpret the data we have given you and I think one

data we have given you and I think one

data we have given you and I think one of the great sins of the technologist is

of the great sins of the technologist is

of the great sins of the technologist is that we gave you spreadsheets and we

that we gave you spreadsheets and we

that we gave you spreadsheets and we told you this was the right thing to

told you this was the right thing to

told you this was the right thing to give you and you are gonna have to

give you and you are gonna have to

give you and you are gonna have to figure stuff out on the basis of that

figure stuff out on the basis of that

figure stuff out on the basis of that thing that we just gave you but

thing that we just gave you but

thing that we just gave you but spreadsheets are the tiniest version we

spreadsheets are the tiniest version we

spreadsheets are the tiniest version we have tables now we have tables now that

have tables now we have tables now that

have tables now we have tables now that are thousands of columns and millions

are thousands of columns and millions

are thousands of columns and millions upon millions of rows you can’t even

upon millions of rows you can’t even

upon millions of rows you can’t even look at that data anymore you can’t even

look at that data anymore you can’t even

look at that data anymore you can’t even understand – let alone understand that

understand – let alone understand that

understand – let alone understand that data so we’re struggling now so what do

data so we’re struggling now so what do

data so we’re struggling now so what do we do with this data all of this

we do with this data all of this

we do with this data all of this information all of this stuff that could

information all of this stuff that could

information all of this stuff that could be very helpful to us but we can’t get

be very helpful to us but we can’t get

be very helpful to us but we can’t get to it we can’t quite figure it out

to it we can’t quite figure it out

to it we can’t quite figure it out fortunately we have AI and I really do

fortunately we have AI and I really do

fortunately we have AI and I really do mean fortunately that is systems that

mean fortunately that is systems that

mean fortunately that is systems that actually by their nature can look at

actually by their nature can look at

actually by their nature can look at things like data at scale but the issue

things like data at scale but the issue

things like data at scale but the issue is making sure the AI can talk to us and

is making sure the AI can talk to us and

is making sure the AI can talk to us and tell us things so imagine for a moment

tell us things so imagine for a moment

tell us things so imagine for a moment that we start thinking about AI and we

that we start thinking about AI and we

that we start thinking about AI and we think well what are we gonna do in terms

think well what are we gonna do in terms

think well what are we gonna do in terms of having it talk to us well what we’re

of having it talk to us well what we’re

of having it talk to us well what we’re gonna have to do is give it something

gonna have to do is give it something

gonna have to do is give it something and we’re gonna give it as natural

and we’re gonna give it as natural

and we’re gonna give it as natural language generation the ability to

language generation the ability to

language generation the ability to generate language and when I say

generate language and when I say

generate language and when I say language here I don’t mean words

language here I don’t mean words

language here I don’t mean words I mean language I mean the stories and

I mean language I mean the stories and

I mean language I mean the stories and explanations and the connections that we

explanations and the connections that we

explanations and the connections that we give each other so imagine this or

give each other so imagine this or

give each other so imagine this or actually don’t even have to imagine it

actually don’t even have to imagine it

actually don’t even have to imagine it it’s right in front of you the tiniest

it’s right in front of you the tiniest

it’s right in front of you the tiniest of spreadsheets two tables one that has

of spreadsheets two tables one that has

of spreadsheets two tables one that has a list of lists on a quarterly basis of

a list of lists on a quarterly basis of

a list of lists on a quarterly basis of the sales for the sales for either the

the sales for the sales for either the

the sales for the sales for either the large widget or small widget that’s all

large widget or small widget that’s all

large widget or small widget that’s all it is and then

it is and then

it is and then the table that tells you given that

the table that tells you given that

the table that tells you given that we’ve got a nice we’ve got a nicely

we’ve got a nice we’ve got a nicely

we’ve got a nice we’ve got a nicely designed table that tells you the names

designed table that tells you the names

designed table that tells you the names of these things now almost anyone in

of these things now almost anyone in

of these things now almost anyone in this room given a few minutes could look

this room given a few minutes could look

this room given a few minutes could look at this suss it out and figure out what

at this suss it out and figure out what

at this suss it out and figure out what was going on in the world not what’s

was going on in the world not what’s

was going on in the world not what’s going on the data but what’s going on

going on the data but what’s going on

going on the data but what’s going on the world on the basis this this is a

the world on the basis this this is a

the world on the basis this this is a product this is sales as quarters you’ve

product this is sales as quarters you’ve

product this is sales as quarters you’ve got two products you’ve got a year but

got two products you’ve got a year but

got two products you’ve got a year but what would be much more interesting

what would be much more interesting

what would be much more interesting would be to do this now that little

would be to do this now that little

would be to do this now that little circle on the left every time you see

circle on the left every time you see

circle on the left every time you see that circle from now on that means a

that circle from now on that means a

that circle from now on that means a machine generated what you’re looking at

machine generated what you’re looking at

machine generated what you’re looking at a machine generated not a human being

a machine generated not a human being

a machine generated not a human being but a machine generated it and what you

but a machine generated it and what you

but a machine generated it and what you get here is a description of the fact

get here is a description of the fact

get here is a description of the fact that the large widget is still doing

that the large widget is still doing

that the large widget is still doing better than the small widget but it’s on

better than the small widget but it’s on

better than the small widget but it’s on the decline while the small widget is on

the decline while the small widget is on

the decline while the small widget is on the rise a very simple observation that

the rise a very simple observation that

the rise a very simple observation that you could make but a machine can make it

you could make but a machine can make it

you could make but a machine can make it a machine can make this observation on

a machine can make this observation on

a machine can make this observation on instantaneously and you don’t have to

instantaneously and you don’t have to

instantaneously and you don’t have to wrestle with that anymore instead you

wrestle with that anymore instead you

wrestle with that anymore instead you just have to read it so this is the

just have to read it so this is the

just have to read it so this is the notion of automatically generating

notion of automatically generating

notion of automatically generating language from facts from information

language from facts from information

language from facts from information machine knows from things that the

machine knows from things that the

machine knows from things that the Machine understands but let’s look at

Machine understands but let’s look at

Machine understands but let’s look at that spreadsheet again where are the

that spreadsheet again where are the

that spreadsheet again where are the facts there are no facts here it’s

facts there are no facts here it’s

facts there are no facts here it’s columns and rows of data in order to

columns and rows of data in order to

columns and rows of data in order to make this into facts you actually do

make this into facts you actually do

make this into facts you actually do what you did with my earlier story you

what you did with my earlier story you

what you did with my earlier story you look at this and you could figure out oh

look at this and you could figure out oh

look at this and you could figure out oh it’s quarter that means oh that’s that’s

it’s quarter that means oh that’s that’s

it’s quarter that means oh that’s that’s sometime

sometime

sometime um product actually that’s some just you

um product actually that’s some just you

um product actually that’s some just you know thing that is indentify or and some

know thing that is indentify or and some

know thing that is indentify or and some entity in the world sales well that’s a

entity in the world sales well that’s a

entity in the world sales well that’s a metric I care about I care about how

metric I care about I care about how

metric I care about I care about how well things sell and then this other tab

well things sell and then this other tab

well things sell and then this other tab you go oh that’s the name of the thing I

you go oh that’s the name of the thing I

you go oh that’s the name of the thing I know that and you pull that together and

know that and you pull that together and

know that and you pull that together and in order for a machine to tell you

in order for a machine to tell you

in order for a machine to tell you what’s going on it is to do the same

what’s going on it is to do the same

what’s going on it is to do the same thing it has to look at that in order to

thing it has to look at that in order to

thing it has to look at that in order to get to a single even a single sentence

get to a single even a single sentence

get to a single even a single sentence describing what’s happening in the world

describing what’s happening in the world

describing what’s happening in the world not just in the data and so the notion

not just in the data and so the notion

not just in the data and so the notion here is that language actually requires

here is that language actually requires

here is that language actually requires that you understand the data and you’ll

that you understand the data and you’ll

that you understand the data and you’ll have to understand what

have to understand what

have to understand what the data mean that is you have to have a

the data mean that is you have to have a

the data mean that is you have to have a model of the world in your head and when

model of the world in your head and when

model of the world in your head and when I say your head I mean your head and

I say your head I mean your head and

I say your head I mean your head and then the machine has to have the same

then the machine has to have the same

then the machine has to have the same thing and this isn’t just natural

thing and this isn’t just natural

thing and this isn’t just natural language generation this is the idea of

language generation this is the idea of

language generation this is the idea of advanced natural language generation the

advanced natural language generation the

advanced natural language generation the idea that what you’ve got to do is build

idea that what you’ve got to do is build

idea that what you’ve got to do is build systems that understand enough of the

systems that understand enough of the

systems that understand enough of the world the world that we care about so

world the world that we care about so

world the world that we care about so they can actually generate they can

they can actually generate they can

they can actually generate they can actually generate information for us

actually generate information for us

actually generate information for us generate language for us generate the

generate language for us generate the

generate language for us generate the stories that we care about as I said

stories that we care about as I said

stories that we care about as I said that’s a nice idea this is a nice

that’s a nice idea this is a nice

that’s a nice idea this is a nice implementation of that idea this is what

implementation of that idea this is what

implementation of that idea this is what quill does quill looks at the world of

quill does quill looks at the world of

quill does quill looks at the world of data and turns it into the world of

data and turns it into the world of

data and turns it into the world of language again not just words but the

language again not just words but the

language again not just words but the stories explanations connections that we

stories explanations connections that we

stories explanations connections that we need to understand what’s going on in

need to understand what’s going on in

need to understand what’s going on in the world and it does so using three

the world and it does so using three

the world and it does so using three very straightforward steps the first

very straightforward steps the first

very straightforward steps the first thing it does is when it’s trying to

thing it does is when it’s trying to

thing it does is when it’s trying to connect that world of data with the

connect that world of data with the

connect that world of data with the world of us the first thing it does is

world of us the first thing it does is

world of us the first thing it does is something that is very very very that’s

something that is very very very that’s

something that is very very very that’s very very very machine-like it does some

very very very machine-like it does some

very very very machine-like it does some analysis of what’s going on and

analysis of what’s going on and

analysis of what’s going on and generates a set of facts then it looks

generates a set of facts then it looks

generates a set of facts then it looks at those facts and it figures out what’s

at those facts and it figures out what’s

at those facts and it figures out what’s more or less important what am I going

more or less important what am I going

more or less important what am I going to tell you and then once it figures out

to tell you and then once it figures out

to tell you and then once it figures out that and organizes it it turns it into a

that and organizes it it turns it into a

that and organizes it it turns it into a story that is in language form and it

story that is in language form and it

story that is in language form and it informs you and this whole notion of

informs you and this whole notion of

informs you and this whole notion of data facts and language data because

data facts and language data because

data facts and language data because that’s the lens under the world facts

that’s the lens under the world facts

that’s the lens under the world facts because that’s a characterization of

because that’s a characterization of

because that’s a characterization of what’s happening and then language is

what’s happening and then language is

what’s happening and then language is the way in which we and the machine can

the way in which we and the machine can

the way in which we and the machine can tell us things that is what opens the

tell us things that is what opens the

tell us things that is what opens the world for us and that is what allows the

world for us and that is what allows the

world for us and that is what allows the system quill to look at the world of

system quill to look at the world of

system quill to look at the world of data and tell us about it so what does

data and tell us about it so what does

data and tell us about it so what does this mean it means that everyone in this

this mean it means that everyone in this

this mean it means that everyone in this room who raised their hand for

room who raised their hand for

room who raised their hand for spreadsheet there’s gonna be able to put

spreadsheet there’s gonna be able to put

spreadsheet there’s gonna be able to put their hand down in a few years because I

their hand down in a few years because I

their hand down in a few years because I managing that you’ve got a spreadsheet

managing that you’ve got a spreadsheet

managing that you’ve got a spreadsheet that describes everything that’s going

that describes everything that’s going

that describes everything that’s going on in your grocery store but you’re

on in your grocery store but you’re

on in your grocery store but you’re running a deli or you’re running a

running a deli or you’re running a

running a deli or you’re running a bakery or you’re running the dairy

bakery or you’re running the dairy

bakery or you’re running the dairy you’re not gonna want to spend your time

you’re not gonna want to spend your time

you’re not gonna want to spend your time looking at all that data and restful

looking at all that data and restful

looking at all that data and restful with it it’s not what you do you run a

with it it’s not what you do you run a

with it it’s not what you do you run a bakery you’re not a data analyst so

bakery you’re not a data analyst so

bakery you’re not a data analyst so instead of doing that why not take that

instead of doing that why not take that

instead of doing that why not take that data and hand it to a system like well

data and hand it to a system like well

data and hand it to a system like well and have it tell you just tell you

and have it tell you just tell you

and have it tell you just tell you what’s happening and in fact not only

what’s happening and in fact not only

what’s happening and in fact not only tell you what happened it’s happening

tell you what happened it’s happening

tell you what happened it’s happening but suggest to you that you might have

but suggest to you that you might have

but suggest to you that you might have some waste in some area and there’s a

some waste in some area and there’s a

some waste in some area and there’s a lot of waste over here but then there’s

lot of waste over here but then there’s

lot of waste over here but then there’s less waste over here but the waste over

less waste over here but the waste over

less waste over here but the waste over here it doesn’t really matter that much

here it doesn’t really matter that much

here it doesn’t really matter that much these aren’t expensive things you don’t

these aren’t expensive things you don’t

these aren’t expensive things you don’t sell a lot of them but there’s the waste

sell a lot of them but there’s the waste

sell a lot of them but there’s the waste over here that you can actually fix and

over here that you can actually fix and

over here that you can actually fix and actually use so you can sell things of

actually use so you can sell things of

actually use so you can sell things of course we don’t all work in grocery

course we don’t all work in grocery

course we don’t all work in grocery stores but a lot of us go to the beach

stores but a lot of us go to the beach

stores but a lot of us go to the beach and it would be nice to know how how

and it would be nice to know how how

and it would be nice to know how how healthy our beaches are and one way to

healthy our beaches are and one way to

healthy our beaches are and one way to do that would be what’s Chicago does

do that would be what’s Chicago does

do that would be what’s Chicago does Chicago has sensors all up and down the

Chicago has sensors all up and down the

Chicago has sensors all up and down the lakefront that really actually allow you

lakefront that really actually allow you

lakefront that really actually allow you to figure out the the how are the

to figure out the the how are the

to figure out the the how are the quality of the beach itself the quality

quality of the beach itself the quality

quality of the beach itself the quality the beachfront front on this day the

the beachfront front on this day the

the beachfront front on this day the problem is it’s in a massive table and

problem is it’s in a massive table and

problem is it’s in a massive table and at any given day my guess is there are

at any given day my guess is there are

at any given day my guess is there are five people in the city of Chicago who

five people in the city of Chicago who

five people in the city of Chicago who look at the table and figure out what’s

look at the table and figure out what’s

look at the table and figure out what’s going along with the beaches maybe five

going along with the beaches maybe five

going along with the beaches maybe five but you can take that and you can turn

but you can take that and you can turn

but you can take that and you can turn it into something else you can turn it

it into something else you can turn it

it into something else you can turn it into something that actually tells you

into something that actually tells you

into something that actually tells you what the best Beach is that right now

what the best Beach is that right now

what the best Beach is that right now this is the best beach and much more

this is the best beach and much more

this is the best beach and much more important often is it’ll tell you where

important often is it’ll tell you where

important often is it’ll tell you where the worst beach is and if you were gonna

the worst beach is and if you were gonna

the worst beach is and if you were gonna go to the worst beach what do you want

go to the worst beach what do you want

go to the worst beach what do you want what do you need you need to know the

what do you need you need to know the

what do you need you need to know the best alternative the one that’s closest

best alternative the one that’s closest

best alternative the one that’s closest to you and so you can take data that

to you and so you can take data that

to you and so you can take data that five people can understand and you can

five people can understand and you can

five people can understand and you can turn into language that anyone who can

turn into language that anyone who can

turn into language that anyone who can read can understand that every single

read can understand that every single

read can understand that every single parent who’s thinking about going to the

parent who’s thinking about going to the

parent who’s thinking about going to the beach can understand and you turn the

beach can understand and you turn the

beach can understand and you turn the world of data into the world of

world of data into the world of

world of data into the world of information and finally there’s testing

information and finally there’s testing

information and finally there’s testing again quick round of applause who has

again quick round of applause who has

again quick round of applause who has either had a child taking a standardized

either had a child taking a standardized

either had a child taking a standardized test or has taken a standardized test in

test or has taken a standardized test in

test or has taken a standardized test in the last I’ll give you six months six

the last I’ll give you six months six

the last I’ll give you six months six months standardized tests are all about

months standardized tests are all about

months standardized tests are all about the past about looking backwards the

the past about looking backwards the

the past about looking backwards the problem is that there’s data there

problem is that there’s data there

problem is that there’s data there that’s useful but there’s nobody who’s

that’s useful but there’s nobody who’s

that’s useful but there’s nobody who’s going to be able to manage it and turn

going to be able to manage it and turn

going to be able to manage it and turn into something effective it’s fabulous

into something effective it’s fabulous

into something effective it’s fabulous data it’s wonderful data but it’s all

data it’s wonderful data but it’s all

data it’s wonderful data but it’s all about the past and it all is about a

about the past and it all is about a

about the past and it all is about a number you got a 97 great what am I

number you got a 97 great what am I

number you got a 97 great what am I supposed to do with that well that puts

supposed to do with that well that puts

supposed to do with that well that puts you in this 90 second 92nd percentile

you in this 90 second 92nd percentile

you in this 90 second 92nd percentile great what am I supposed to do with that

great what am I supposed to do with that

great what am I supposed to do with that and instead you can do something else

and instead you can do something else

and instead you can do something else and that is you can turn that data into

and that is you can turn that data into

and that is you can turn that data into information that can actually reshape

information that can actually reshape

information that can actually reshape the way we think about education and

the way we think about education and

the way we think about education and sure you start off with retrospective

sure you start off with retrospective

sure you start off with retrospective here’s how you did and maybe you did

here’s how you did and maybe you did

here’s how you did and maybe you did something you did badly in an area what

something you did badly in an area what

something you did badly in an area what other people’s our people are doing well

other people’s our people are doing well

other people’s our people are doing well but much more important because I know

but much more important because I know

but much more important because I know what you did wrong I can tell you how to

what you did wrong I can tell you how to

what you did wrong I can tell you how to fix it and the data is there the

fix it and the data is there the

fix it and the data is there the information is there but it has to be

information is there but it has to be

information is there but it has to be understood by the Machine and then

understood by the Machine and then

understood by the Machine and then turned into language and as I said that

turned into language and as I said that

turned into language and as I said that little circle means the machine

little circle means the machine

little circle means the machine generated it that is a machine taking

generated it that is a machine taking

generated it that is a machine taking care of business for us

care of business for us

care of business for us in a way that we cannot at scale we

in a way that we cannot at scale we

in a way that we cannot at scale we cannot do in brick-and-mortar world so

cannot do in brick-and-mortar world so

cannot do in brick-and-mortar world so it’s really all about this notion of

it’s really all about this notion of

it’s really all about this notion of inform of analyze infer and inform it’s

inform of analyze infer and inform it’s

inform of analyze infer and inform it’s this notion of moving data to facts

this notion of moving data to facts

this notion of moving data to facts facts into stories stories into the

facts into stories stories into the

facts into stories stories into the language and it’s the language it’s this

language and it’s the language it’s this

language and it’s the language it’s this language capability that will allow the

language capability that will allow the

language capability that will allow the machine to take everything it knows and

machine to take everything it knows and

machine to take everything it knows and tell us about it to share its stories

tell us about it to share its stories

tell us about it to share its stories it’s how we can humanize the machine and

it’s how we can humanize the machine and

it’s how we can humanize the machine and in reality it’s how we can turn the

in reality it’s how we can turn the

in reality it’s how we can turn the machine into a partner and that’s what

machine into a partner and that’s what

machine into a partner and that’s what quill does

quill does

quill does thank you

thank you

thank you [Applause]

”

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