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How to sustain good collaboration with people? | Paweł Nowak | TEDxKatowiceSalon


[Applause]

[Applause] okay so how

okay so how

okay so how like to talk today about sustaining

like to talk today about sustaining

like to talk today about sustaining collaboration with people and I would

collaboration with people and I would

collaboration with people and I would like to start with this story is a very

like to start with this story is a very

like to start with this story is a very long and beautiful story of my first job

long and beautiful story of my first job

long and beautiful story of my first job so 12 years ago I decided to apply for

so 12 years ago I decided to apply for

so 12 years ago I decided to apply for my first job I’ve just finished my high

my first job I’ve just finished my high

my first job I’ve just finished my high school and before I started university I

school and before I started university I

school and before I started university I had a few months so I decided to earn

had a few months so I decided to earn

had a few months so I decided to earn some money to cover some of my costs of

some money to cover some of my costs of

some money to cover some of my costs of the university so that I’ve started

the university so that I’ve started

the university so that I’ve started looking for a job unfortunately when I

looking for a job unfortunately when I

looking for a job unfortunately when I was 18 something I wasn’t like the most

was 18 something I wasn’t like the most

was 18 something I wasn’t like the most competent person on the market so I

competent person on the market so I

competent person on the market so I started working looking for the job in

started working looking for the job in

started working looking for the job in the gastronomy field and I wrote the CV

the gastronomy field and I wrote the CV

the gastronomy field and I wrote the CV and I was walking from restaurant to

and I was walking from restaurant to

and I was walking from restaurant to restaurant looking for looking for for

restaurant looking for looking for for

restaurant looking for looking for for for for a place to work and my first try

for for a place to work and my first try

for for a place to work and my first try was very exquisite restaurant it was one

was very exquisite restaurant it was one

was very exquisite restaurant it was one of those fancy restaurants where you can

of those fancy restaurants where you can

of those fancy restaurants where you can order a big plate with very little meal

order a big plate with very little meal

order a big plate with very little meal in the middle and you are paying

in the middle and you are paying

in the middle and you are paying enormous amount of money for it so it

enormous amount of money for it so it

enormous amount of money for it so it was my first first try when I entered

was my first first try when I entered

was my first first try when I entered this this restaurant I was told that you

this this restaurant I was told that you

this this restaurant I was told that you have to learn a whole menu by heart you

have to learn a whole menu by heart you

have to learn a whole menu by heart you have to wear suit

have to wear suit

have to wear suit there are procedure for this and

there are procedure for this and

there are procedure for this and procedure for that so I was attacked

procedure for that so I was attacked

procedure for that so I was attacked with a lot of pieces of information and

with a lot of pieces of information and

with a lot of pieces of information and I had to learn a lot of things so I can

I had to learn a lot of things so I can

I had to learn a lot of things so I can say that the this restaurant was highly

say that the this restaurant was highly

say that the this restaurant was highly well organized it was it was well

well organized it was it was well

well organized it was it was well organized and in the same time it was

organized and in the same time it was

organized and in the same time it was very very constrained what I also

very very constrained what I also

very very constrained what I also discovered when I entered this this

discovered when I entered this this

discovered when I entered this this displaced is it was that it has also

displaced is it was that it has also

displaced is it was that it has also another part of dynamics from one

another part of dynamics from one

another part of dynamics from one perspective it is very structured and

perspective it is very structured and

perspective it is very structured and organized but it also contained a lot of

organized but it also contained a lot of

organized but it also contained a lot of different relationship with people with

different relationship with people with

different relationship with people with chefs with waiters and there are

chefs with waiters and there are

chefs with waiters and there are completely new types of dynamics that I

completely new types of dynamics that I

completely new types of dynamics that I had to learn a lot of intrigues a lot of

had to learn a lot of intrigues a lot of

had to learn a lot of intrigues a lot of discussions a lot of problems with with

discussions a lot of problems with with

discussions a lot of problems with with the managers of this restaurant and I

the managers of this restaurant and I

the managers of this restaurant and I felt really really lost there so after

felt really really lost there so after

felt really really lost there so after two days I quit the job so it was my

two days I quit the job so it was my

two days I quit the job so it was my first like professional experience but I

first like professional experience but I

first like professional experience but I don’t don’t like to give up so I started

don’t don’t like to give up so I started

don’t don’t like to give up so I started looking for more and I was looking for

looking for more and I was looking for

looking for more and I was looking for for for a place to work and after a few

for for a place to work and after a few

for for a place to work and after a few days I tried for the second time and I

days I tried for the second time and I

days I tried for the second time and I wept – very lovely popin B visa and it

wept – very lovely popin B visa and it

wept – very lovely popin B visa and it was really nice it was nice it was full

was really nice it was nice it was full

was really nice it was nice it was full of it has its kind of unique atmosphere

of it has its kind of unique atmosphere

of it has its kind of unique atmosphere there and people working there were

there and people working there were

there and people working there were really really nice but I found it really

really really nice but I found it really

really really nice but I found it really chaotic probably it was my perception of

chaotic probably it was my perception of

chaotic probably it was my perception of this of this restaurant but it was like

this of this restaurant but it was like

this of this restaurant but it was like going into deep water from the very

going into deep water from the very

going into deep water from the very first day so I I just didn’t really know

first day so I I just didn’t really know

first day so I I just didn’t really know what to do

what to do

what to do I felt really lost and I felt that this

I felt really lost and I felt that this

I felt really lost and I felt that this pub is too demanding because I need new

pub is too demanding because I need new

pub is too demanding because I need new pubs but I was always the customer of

pubs but I was always the customer of

pubs but I was always the customer of the pub not the employee of the pub so

the pub not the employee of the pub so

the pub not the employee of the pub so there were too many things to do so I

there were too many things to do so I

there were too many things to do so I was just fighting inside this chaotic

was just fighting inside this chaotic

was just fighting inside this chaotic organisation that probably for the

organisation that probably for the

organisation that probably for the owners or other waiters wasn’t Celtic at

owners or other waiters wasn’t Celtic at

owners or other waiters wasn’t Celtic at all but for me it was really chaotic so

all but for me it was really chaotic so

all but for me it was really chaotic so after a few days I quit and I felt

after a few days I quit and I felt

after a few days I quit and I felt completely demolished and I started

completely demolished and I started

completely demolished and I started thinking what to do so I went to my

thinking what to do so I went to my

thinking what to do so I went to my favorite club and it was my trade the

favorite club and it was my trade the

favorite club and it was my trade the third third try it was a jazz club

third third try it was a jazz club

third third try it was a jazz club english’ I sat next to the bar I ordered

english’ I sat next to the bar I ordered

english’ I sat next to the bar I ordered a beer and I told my sad story about my

a beer and I told my sad story about my

a beer and I told my sad story about my first work experience to the bartender

first work experience to the bartender

first work experience to the bartender and she told me you know maybe you can

and she told me you know maybe you can

and she told me you know maybe you can try to work with us so the next day I

try to work with us so the next day I

try to work with us so the next day I decided to give myself the last chance I

decided to give myself the last chance I

decided to give myself the last chance I went to this club and and the owner of

went to this club and and the owner of

went to this club and and the owner of the club told me you know first of all

the club told me you know first of all

the club told me you know first of all you have to understand what we’ve got in

you have to understand what we’ve got in

you have to understand what we’ve got in menu you don’t have to learn by heart

menu you don’t have to learn by heart

menu you don’t have to learn by heart what we will have there but in time you

what we will have there but in time you

what we will have there but in time you will remember

will remember

will remember you have to understand what we can offer

you have to understand what we can offer

you have to understand what we can offer to our customers the second thing is you

to our customers the second thing is you

to our customers the second thing is you have to really feel how to carry the

have to really feel how to carry the

have to really feel how to carry the tray because it’s it’s not good when you

tray because it’s it’s not good when you

tray because it’s it’s not good when you will like destroy the glasses on on our

will like destroy the glasses on on our

will like destroy the glasses on on our customers the third thing is if there is

customers the third thing is if there is

customers the third thing is if there is a new customer you have to approach him

a new customer you have to approach him

a new customer you have to approach him and ask what he or she would like to

and ask what he or she would like to

and ask what he or she would like to order you will have your own area of the

order you will have your own area of the

order you will have your own area of the club that you will be responsible for

club that you will be responsible for

club that you will be responsible for but if you will see that someone needs

but if you will see that someone needs

but if you will see that someone needs your help just go and help him and the

your help just go and help him and the

your help just go and help him and the last thing if there is nothing to do

last thing if there is nothing to do

last thing if there is nothing to do just chill out play chess and do

just chill out play chess and do

just chill out play chess and do whatever you want so he draw the kind of

whatever you want so he draw the kind of

whatever you want so he draw the kind of line the boundary within boundaries

line the boundary within boundaries

line the boundary within boundaries within which I could develop myself also

within which I could develop myself also

within which I could develop myself also I found very very that the team is very

I found very very that the team is very

I found very very that the team is very helpful and I have time to grow so I had

helpful and I have time to grow so I had

helpful and I have time to grow so I had stayed there for two seasons and it was

stayed there for two seasons and it was

stayed there for two seasons and it was my first place where I I was working I

my first place where I I was working I

my first place where I I was working I am telling this story oh it was me 12

am telling this story oh it was me 12

am telling this story oh it was me 12 years ago I’m shaking a drink because

years ago I’m shaking a drink because

years ago I’m shaking a drink because from waiter I became a bunted bartender

from waiter I became a bunted bartender

from waiter I became a bunted bartender because I had this opportunity to to

because I had this opportunity to to

because I had this opportunity to to develop my skills during those two

develop my skills during those two

develop my skills during those two seasons during last 12 years I was

seasons during last 12 years I was

seasons during last 12 years I was involved in many projects in Poland and

involved in many projects in Poland and

involved in many projects in Poland and abroad in many different in many

abroad in many different in many

abroad in many different in many different roles I’ve been a UX design

different roles I’ve been a UX design

different roles I’ve been a UX design team leader for many years business

team leader for many years business

team leader for many years business analysts also bartend and went waiter at

analysts also bartend and went waiter at

analysts also bartend and went waiter at the beginning of my of my professional

the beginning of my of my professional

the beginning of my of my professional journey I was and I am academic teacher

journey I was and I am academic teacher

journey I was and I am academic teacher research team member enterpreneur right

research team member enterpreneur right

research team member enterpreneur right now clients sometimes subcontractor

now clients sometimes subcontractor

now clients sometimes subcontractor freelancer so I had been involved in

freelancer so I had been involved in

freelancer so I had been involved in many many different projects and what I

many many different projects and what I

many many different projects and what I found that during those 12 years I have

found that during those 12 years I have

found that during those 12 years I have seen a lot of those models that I’ve

seen a lot of those models that I’ve

seen a lot of those models that I’ve showed you of different organizations so

showed you of different organizations so

showed you of different organizations so I have seen systems that are really over

I have seen systems that are really over

I have seen systems that are really over constrained they looked ordered but but

constrained they looked ordered but but

constrained they looked ordered but but there are a lot of different things

there are a lot of different things

there are a lot of different things happening outside the boundaries of the

happening outside the boundaries of the

happening outside the boundaries of the system I

system I

system I I saw a lot of companies that are really

I saw a lot of companies that are really

I saw a lot of companies that are really chaotic and I saw a lot of companies

chaotic and I saw a lot of companies

chaotic and I saw a lot of companies that are solving very complex problem

that are solving very complex problem

that are solving very complex problem but they can adapt to the to dis

but they can adapt to the to dis

but they can adapt to the to dis complexity and uncertainty of the world

complexity and uncertainty of the world

complexity and uncertainty of the world so one more important thing that I would

so one more important thing that I would

so one more important thing that I would like to say that those things that I

like to say that those things that I

like to say that those things that I will describe during this talk are

will describe during this talk are

will describe during this talk are models so they does not reflect to the

models so they does not reflect to the

models so they does not reflect to the every organization one to one it’s it’s

every organization one to one it’s it’s

every organization one to one it’s it’s every organization is it’s different so

every organization is it’s different so

every organization is it’s different so the only valid model is of human system

the only valid model is of human system

the only valid model is of human system is the system itself however those

is the system itself however those

is the system itself however those models are very useful and I would like

models are very useful and I would like

models are very useful and I would like to you to follow me during these

to you to follow me during these

to you to follow me during these presentations and we refer we will refer

presentations and we refer we will refer

presentations and we refer we will refer to those three types of systems that I

to those three types of systems that I

to those three types of systems that I have presented to you and one more

have presented to you and one more

have presented to you and one more important note we can’t really engineer

important note we can’t really engineer

important note we can’t really engineer the system like this the system’s

the system like this the system’s

the system like this the system’s emerges so so so it’s also an important

emerges so so so it’s also an important

emerges so so so it’s also an important part to to know that we can’t just

part to to know that we can’t just

part to to know that we can’t just design the organization that works in a

design the organization that works in a

design the organization that works in a certain way we can create an environment

certain way we can create an environment

certain way we can create an environment for for for a human system to grow so

for for for a human system to grow so

for for for a human system to grow so let’s assume that we lead a highly

let’s assume that we lead a highly

let’s assume that we lead a highly motivated team of individuals and we

motivated team of individuals and we

motivated team of individuals and we have those three types of systems and

have those three types of systems and

have those three types of systems and each system that we or maybe the systems

each system that we or maybe the systems

each system that we or maybe the systems that I that will become over constrained

that I that will become over constrained

that I that will become over constrained chaotic or complex starts in the same

chaotic or complex starts in the same

chaotic or complex starts in the same place with a group of people who really

place with a group of people who really

place with a group of people who really want to make a change the first over

want to make a change the first over

want to make a change the first over constraint system is an ordered system

constraint system is an ordered system

constraint system is an ordered system we apply some rules and we are apply

we apply some rules and we are apply

we apply some rules and we are apply some procedures to to to make people

some procedures to to to make people

some procedures to to to make people operate and and do their job so we

operate and and do their job so we

operate and and do their job so we define kind of boundaries but they are

define kind of boundaries but they are

define kind of boundaries but they are very well-structured and when we have

very well-structured and when we have

very well-structured and when we have too many procedures we start to squeeze

too many procedures we start to squeeze

too many procedures we start to squeeze people that are working with us and we

people that are working with us and we

people that are working with us and we don’t give them a space to grow so there

don’t give them a space to grow so there

don’t give them a space to grow so there more and more squeezed so they start to

more and more squeezed so they start to

more and more squeezed so they start to collaborate outside the boundaries of

collaborate outside the boundaries of

collaborate outside the boundaries of the system so the system’s become

the system so the system’s become

the system so the system’s become becomes really high in its nature but it

becomes really high in its nature but it

becomes really high in its nature but it looks that it’s ordered so there are a

looks that it’s ordered so there are a

looks that it’s ordered so there are a lot of different procedures and things

lot of different procedures and things

lot of different procedures and things that are happening outside the

that are happening outside the

that are happening outside the boundaries of the system so it really

boundaries of the system so it really

boundaries of the system so it really decreases the efficiency of the

decreases the efficiency of the

decreases the efficiency of the organization like this because of a lot

organization like this because of a lot

organization like this because of a lot of different things that are happening

of different things that are happening

of different things that are happening and the things that people are not

and the things that people are not

and the things that people are not allowed to do so there is a lot of a lot

allowed to do so there is a lot of a lot

allowed to do so there is a lot of a lot of stuff that probably organization just

of stuff that probably organization just

of stuff that probably organization just don’t want to have chaotic system the

don’t want to have chaotic system the

don’t want to have chaotic system the starting point is really the same but we

starting point is really the same but we

starting point is really the same but we don’t send any boundaries so we just

don’t send any boundaries so we just

don’t send any boundaries so we just allow people to do whatever they want so

allow people to do whatever they want so

allow people to do whatever they want so they can grow they can innovate it’s a

they can grow they can innovate it’s a

they can grow they can innovate it’s a very good type of organization and

very good type of organization and

very good type of organization and system that we really want to innovate

system that we really want to innovate

system that we really want to innovate however to manage complex problems is

however to manage complex problems is

however to manage complex problems is very hard to predict how the system will

very hard to predict how the system will

very hard to predict how the system will behave so in time this system has very

behave so in time this system has very

behave so in time this system has very arm like a strange strange strange view

arm like a strange strange strange view

arm like a strange strange strange view and and we can’t really really

and and we can’t really really

and and we can’t really really understand what is happening there and

understand what is happening there and

understand what is happening there and the complex adaptive system is the third

the complex adaptive system is the third

the complex adaptive system is the third kind of system and it was the system

kind of system and it was the system

kind of system and it was the system that I have experienced when I was

that I have experienced when I was

that I have experienced when I was working in this jazz club so we’ve got

working in this jazz club so we’ve got

working in this jazz club so we’ve got the same group of people however we

the same group of people however we

the same group of people however we define some kinds of rules that we allow

define some kinds of rules that we allow

define some kinds of rules that we allow them to that we ask them to follow but

them to that we ask them to follow but

them to that we ask them to follow but we don’t constrain them do what you want

we don’t constrain them do what you want

we don’t constrain them do what you want but please let’s work in size inside

but please let’s work in size inside

but please let’s work in size inside those boundaries and of course

those boundaries and of course

those boundaries and of course collaborate if you collaborate it’s

collaborate if you collaborate it’s

collaborate if you collaborate it’s great because you can innovate you can

great because you can innovate you can

great because you can innovate you can do stuff and you can you can improve

do stuff and you can you can improve

do stuff and you can you can improve things and solve issues much faster of

things and solve issues much faster of

things and solve issues much faster of course you can also sometimes cross the

course you can also sometimes cross the

course you can also sometimes cross the boundary and ask the question is it the

boundary and ask the question is it the

boundary and ask the question is it the but this boundary really relevant and

but this boundary really relevant and

but this boundary really relevant and sometimes it’s not so we can move the

sometimes it’s not so we can move the

sometimes it’s not so we can move the boundary so this kind of system and this

boundary so this kind of system and this

boundary so this kind of system and this kind of dynamics is is is something is

kind of dynamics is is is something is

kind of dynamics is is is something is the type of environment that we really

the type of environment that we really

the type of environment that we really allow people to grow and to grow and

allow people to grow and to grow and

allow people to grow and to grow and adapt in time so we’ve got three types

adapt in time so we’ve got three types

adapt in time so we’ve got three types of systems of course that during a time

of systems of course that during a time

of systems of course that during a time those systems are also dynamic and we

those systems are also dynamic and we

those systems are also dynamic and we can sometimes see that the complex

can sometimes see that the complex

can sometimes see that the complex adaptive system become really over

adaptive system become really over

adaptive system become really over constrained system because we set too

constrained system because we set too

constrained system because we set too many boundaries or the chaotic system

many boundaries or the chaotic system

many boundaries or the chaotic system become a complex adaptive system or

become a complex adaptive system or

become a complex adaptive system or chaotic system become really ordered so

chaotic system become really ordered so

chaotic system become really ordered so we can in time sorry those systems also

we can in time sorry those systems also

we can in time sorry those systems also also changes and I would like to tell

also changes and I would like to tell

also changes and I would like to tell you today about some kinds of principles

you today about some kinds of principles

you today about some kinds of principles of insa or insights that I have learned

of insa or insights that I have learned

of insa or insights that I have learned from my friends during last well 12

from my friends during last well 12

from my friends during last well 12 years how to grow the organization how

years how to grow the organization how

years how to grow the organization how to grow a human system that is complex

to grow a human system that is complex

to grow a human system that is complex and adaptive in its nature but it allows

and adaptive in its nature but it allows

and adaptive in its nature but it allows people to collaborate and I’m will not

people to collaborate and I’m will not

people to collaborate and I’m will not tell you how to build a team I will

tell you how to build a team I will

tell you how to build a team I will rather tell you how to create an

rather tell you how to create an

rather tell you how to create an environment where we can sustain the

environment where we can sustain the

environment where we can sustain the team because building a building a good

team because building a building a good

team because building a building a good team with people who share it and share

team with people who share it and share

team with people who share it and share in shared values and and have a common

in shared values and and have a common

in shared values and and have a common vision and mission and so on it’s not so

vision and mission and so on it’s not so

vision and mission and so on it’s not so even difficult to do if you’ve got

even difficult to do if you’ve got

even difficult to do if you’ve got really really good leader however to

really really good leader however to

really really good leader however to sustain the collaboration is a real

sustain the collaboration is a real

sustain the collaboration is a real challenge so the first thing I would

challenge so the first thing I would

challenge so the first thing I would like to tell you and it’s something that

like to tell you and it’s something that

like to tell you and it’s something that I really apply as the most important

I really apply as the most important

I really apply as the most important principle is respect the first thing is

principle is respect the first thing is

principle is respect the first thing is to respect people and I don’t mean to

to respect people and I don’t mean to

to respect people and I don’t mean to respect our team mates I mean to respect

respect our team mates I mean to respect

respect our team mates I mean to respect people everyone customer client

people everyone customer client

people everyone customer client subcontractor freelancer user everyone

subcontractor freelancer user everyone

subcontractor freelancer user everyone we have to respect people so we built

we have to respect people so we built

we have to respect people so we built this kind of understanding and and also

this kind of understanding and and also

this kind of understanding and and also we cultivate those humanistic values

we cultivate those humanistic values

we cultivate those humanistic values that are

that are

that are important in our civilization the second

important in our civilization the second

important in our civilization the second thing is to accept the complexity of the

thing is to accept the complexity of the

thing is to accept the complexity of the world we can’t just say that ah the

world we can’t just say that ah the

world we can’t just say that ah the world is not complex things are simple

world is not complex things are simple

world is not complex things are simple but we are doing them in the wrong way

but we are doing them in the wrong way

but we are doing them in the wrong way no we have to accept that the world is

no we have to accept that the world is

no we have to accept that the world is complex and we don’t have to fight with

complex and we don’t have to fight with

complex and we don’t have to fight with the complexity of the world we have to

the complexity of the world we have to

the complexity of the world we have to adapt to this kind of environment we are

adapt to this kind of environment we are

adapt to this kind of environment we are in and do our best to survive and to

in and do our best to survive and to

in and do our best to survive and to grow in the kind of in this kind of

grow in the kind of in this kind of

grow in the kind of in this kind of environment the third thing is trust and

environment the third thing is trust and

environment the third thing is trust and I don’t tell I will not tell you about

I don’t tell I will not tell you about

I don’t tell I will not tell you about building trust I will tell you about

building trust I will tell you about

building trust I will tell you about trust as a binary state I trust you or

trust as a binary state I trust you or

trust as a binary state I trust you or you I don’t trust you you trust me or

you I don’t trust you you trust me or

you I don’t trust you you trust me or you don’t trust me and all the

you don’t trust me and all the

you don’t trust me and all the activities that we do is our the our

activities that we do is our the our

activities that we do is our the our proof that we are the people who are who

proof that we are the people who are who

proof that we are the people who are who really can trust I would like to quote

really can trust I would like to quote

really can trust I would like to quote my one of my favorite philosophers

my one of my favorite philosophers

my one of my favorite philosophers Martin Buber who said that origin of all

Martin Buber who said that origin of all

Martin Buber who said that origin of all conflict between me and my fellow

conflict between me and my fellow

conflict between me and my fellow brother is that I don’t say what I mean

brother is that I don’t say what I mean

brother is that I don’t say what I mean and I don’t do what I say and I see I’ve

and I don’t do what I say and I see I’ve

and I don’t do what I say and I see I’ve seen a lot of companies failing down

seen a lot of companies failing down

seen a lot of companies failing down because the management were telling

because the management were telling

because the management were telling things that were not true and they were

things that were not true and they were

things that were not true and they were acting not in the way they said and the

acting not in the way they said and the

acting not in the way they said and the team decided to for example leave the

team decided to for example leave the

team decided to for example leave the company or the customers we’re leaving

company or the customers we’re leaving

company or the customers we’re leaving the company so it’s in this very simple

the company so it’s in this very simple

the company so it’s in this very simple words we can describe the most the the

words we can describe the most the the

words we can describe the most the the biggest problem of trust in most

biggest problem of trust in most

biggest problem of trust in most relationships and organizations the

relationships and organizations the

relationships and organizations the fourth thing is to prove the purpose of

fourth thing is to prove the purpose of

fourth thing is to prove the purpose of collaboration and to show that it’s

collaboration and to show that it’s

collaboration and to show that it’s still significant because it’s quite

still significant because it’s quite

still significant because it’s quite easy to build a vision of the company

easy to build a vision of the company

easy to build a vision of the company and tell that in five years from now we

and tell that in five years from now we

and tell that in five years from now we will land on Mars I think everyone can

will land on Mars I think everyone can

will land on Mars I think everyone can say it but please prove it prove it that

say it but please prove it prove it that

say it but please prove it prove it that that we really still believe in it and

that we really still believe in it and

that we really still believe in it and it’s in and that’s that it is important

it’s in and that’s that it is important

it’s in and that’s that it is important and to show the significance of the

and to show the significance of the

and to show the significance of the purpose of our collaboration and proving

purpose of our collaboration and proving

purpose of our collaboration and proving it all the time it’s one of the most

it all the time it’s one of the most

it all the time it’s one of the most important things if you really want to

important things if you really want to

important things if you really want to sustain the collaboration the fifth

sustain the collaboration the fifth

sustain the collaboration the fifth thing is to support people in defining

thing is to support people in defining

thing is to support people in defining and achieving their own personal

and achieving their own personal

and achieving their own personal development goals it’s not about telling

development goals it’s not about telling

development goals it’s not about telling people how they should grow so we will

people how they should grow so we will

people how they should grow so we will benefit on it we should find the way to

benefit on it we should find the way to

benefit on it we should find the way to help people to grow we should find the

help people to grow we should find the

help people to grow we should find the way to help people to find their own

way to help people to find their own

way to help people to find their own interest to fulfill their dreams and

interest to fulfill their dreams and

interest to fulfill their dreams and believe me it’s super important because

believe me it’s super important because

believe me it’s super important because if people are growing working together

if people are growing working together

if people are growing working together with you is the most it’s the best

with you is the most it’s the best

with you is the most it’s the best experience you can ever have nothing

experience you can ever have nothing

experience you can ever have nothing will is not it nothing is for my most

will is not it nothing is for my most

will is not it nothing is for my most from my perspective better that in a

from my perspective better that in a

from my perspective better that in a professional relationship when you see

professional relationship when you see

professional relationship when you see how your team is is growing and

how your team is is growing and

how your team is is growing and achieving their own dreams not yours I

achieving their own dreams not yours I

achieving their own dreams not yours I would like to call my sister who once

would like to call my sister who once

would like to call my sister who once said the team builds upon common goals

said the team builds upon common goals

said the team builds upon common goals but keeps evolving on come on

but keeps evolving on come on

but keeps evolving on come on understanding and respect for individual

understanding and respect for individual

understanding and respect for individual goals of its members so that’s the

goals of its members so that’s the

goals of its members so that’s the beautiful summary out of the things that

beautiful summary out of the things that

beautiful summary out of the things that I would like to share with you the sixth

I would like to share with you the sixth

I would like to share with you the sixth thing is – don’t try to achieve personal

thing is – don’t try to achieve personal

thing is – don’t try to achieve personal benefits using your colleagues but fully

benefits using your colleagues but fully

benefits using your colleagues but fully dedicate yourself to them it’s also the

dedicate yourself to them it’s also the

dedicate yourself to them it’s also the thing that I really believe in and we

thing that I really believe in and we

thing that I really believe in and we shouldn’t we can’t use our friends our

shouldn’t we can’t use our friends our

shouldn’t we can’t use our friends our colleagues to benefit in the way that

colleagues to benefit in the way that

colleagues to benefit in the way that they don’t fully fully agree on we have

they don’t fully fully agree on we have

they don’t fully fully agree on we have to dedicate ourselves to this kind of

to dedicate ourselves to this kind of

to dedicate ourselves to this kind of collaboration and everyone should

collaboration and everyone should

collaboration and everyone should benefit we should create the the

benefit we should create the the

benefit we should create the the environment where everyone is growing

environment where everyone is growing

environment where everyone is growing because is a fool’s game if you really

because is a fool’s game if you really

because is a fool’s game if you really believe that you can make money on your

believe that you can make money on your

believe that you can make money on your friends go go with it but by the end of

friends go go with it but by the end of

friends go go with it but by the end of the day you will understand that you

the day you will understand that you

the day you will understand that you were completely wrong wrong because it’s

were completely wrong wrong because it’s

were completely wrong wrong because it’s not the way to collaborate with people

not the way to collaborate with people

not the way to collaborate with people if necessary set new boundaries and

if necessary set new boundaries and

if necessary set new boundaries and question existing ones

question existing ones

question existing ones so it’s also very important think if you

so it’s also very important think if you

so it’s also very important think if you really want to sustain a good

really want to sustain a good

really want to sustain a good collaboration is too is too sometimes we

collaboration is too is too sometimes we

collaboration is too is too sometimes we have to set boundaries and and tell

have to set boundaries and and tell

have to set boundaries and and tell someone enough stop here you can’t do it

someone enough stop here you can’t do it

someone enough stop here you can’t do it this way because we also take the

this way because we also take the

this way because we also take the accountability and responsibility for

accountability and responsibility for

accountability and responsibility for the team and if someone is acting in not

the team and if someone is acting in not

the team and if someone is acting in not in the way that we agreed on we have to

in the way that we agreed on we have to

in the way that we agreed on we have to say enough and set a new boundary

say enough and set a new boundary

say enough and set a new boundary because we are protecting not only

because we are protecting not only

because we are protecting not only ourselves but also the other people who

ourselves but also the other people who

ourselves but also the other people who are collaborating with us and also the

are collaborating with us and also the

are collaborating with us and also the persons who maybe just not is not

persons who maybe just not is not

persons who maybe just not is not following the D rules because just

following the D rules because just

following the D rules because just simply forgot about it so we can have

simply forgot about it so we can have

simply forgot about it so we can have this moment of truth to discuss but we

this moment of truth to discuss but we

this moment of truth to discuss but we have to sometimes say sa enough and the

have to sometimes say sa enough and the

have to sometimes say sa enough and the last thing is to remember that fun is

last thing is to remember that fun is

last thing is to remember that fun is mandatory it’s something that I have

mandatory it’s something that I have

mandatory it’s something that I have learned from Tom guilt very great great

learned from Tom guilt very great great

learned from Tom guilt very great great mmm system engineer who always is saying

mmm system engineer who always is saying

mmm system engineer who always is saying that all the requirements are important

that all the requirements are important

that all the requirements are important but the fun is mandatory so using humor

but the fun is mandatory so using humor

but the fun is mandatory so using humor and being just nice to people and having

and being just nice to people and having

and being just nice to people and having fun with your colleagues and clients and

fun with your colleagues and clients and

fun with your colleagues and clients and and all the people you collaborate is

and all the people you collaborate is

and all the people you collaborate is with is crucial it’s really important if

with is crucial it’s really important if

with is crucial it’s really important if you really would would like to sustain a

you really would would like to sustain a

you really would would like to sustain a good collaboration so I have observed

good collaboration so I have observed

good collaboration so I have observed how those principles work in many

how those principles work in many

how those principles work in many collaborations it’s not my my invention

collaborations it’s not my my invention

collaborations it’s not my my invention it kind of self-reflection and synthesis

it kind of self-reflection and synthesis

it kind of self-reflection and synthesis of my 12 years experience right now when

of my 12 years experience right now when

of my 12 years experience right now when I work with people and I saw a lot of

I work with people and I saw a lot of

I work with people and I saw a lot of companies who are not following those

companies who are not following those

companies who are not following those rules and it’s not a single problem of

rules and it’s not a single problem of

rules and it’s not a single problem of those companies of course there were a

those companies of course there were a

those companies of course there were a lot of different problems but not

lot of different problems but not

lot of different problems but not following those rules also help them to

following those rules also help them to

following those rules also help them to fell down and I want to tell you the

fell down and I want to tell you the

fell down and I want to tell you the teams who cultivate those principles

teams who cultivate those principles

teams who cultivate those principles really exist and I’m happy to work in

really exist and I’m happy to work in

really exist and I’m happy to work in some

some

some some projects and initiatives that

some projects and initiatives that

some projects and initiatives that really have have really value this kind

really have have really value this kind

really have have really value this kind of of approach of of collaboration I’m

of of approach of of collaboration I’m

of of approach of of collaboration I’m here my my friends who I with whom I

here my my friends who I with whom I

here my my friends who I with whom I organize a conference in in Katowice and

organize a conference in in Katowice and

organize a conference in in Katowice and we’ve got these dos we are not those and

we’ve got these dos we are not those and

we’ve got these dos we are not those and we don’t regulate ourself we trust each

we don’t regulate ourself we trust each

we don’t regulate ourself we trust each other so I’m sure that we will we are

other so I’m sure that we will we are

other so I’m sure that we will we are able to achieve achieve beautiful things

able to achieve achieve beautiful things

able to achieve achieve beautiful things and and we do it for 80 years right now

and and we do it for 80 years right now

and and we do it for 80 years right now together also is some of my professional

together also is some of my professional

together also is some of my professional experiences proved that this way of

experiences proved that this way of

experiences proved that this way of working and thinking about collaboration

working and thinking about collaboration

working and thinking about collaboration is important and Italy everyone benefits

is important and Italy everyone benefits

is important and Italy everyone benefits it’s a win-win-win situation last

it’s a win-win-win situation last

it’s a win-win-win situation last thought when we already build the

thought when we already build the

thought when we already build the environment where people can really work

environment where people can really work

environment where people can really work together and are very satisfied in their

together and are very satisfied in their

together and are very satisfied in their work and they feel this inner motivation

work and they feel this inner motivation

work and they feel this inner motivation intrinsic motivation and they can grow

intrinsic motivation and they can grow

intrinsic motivation and they can grow really can grow and they trust each

really can grow and they trust each

really can grow and they trust each other and sharing the same values and

other and sharing the same values and

other and sharing the same values and see the value of of of their work it is

see the value of of of their work it is

see the value of of of their work it is very important to think what we say and

very important to think what we say and

very important to think what we say and think how we act because if you already

think how we act because if you already

think how we act because if you already are in the area where people really

are in the area where people really

are in the area where people really believe in themselves and help each

believe in themselves and help each

believe in themselves and help each other our actions and words means much

other our actions and words means much

other our actions and words means much more that actions and words in in the

more that actions and words in in the

more that actions and words in in the configuration in the collaboration that

configuration in the collaboration that

configuration in the collaboration that its new and we don’t really know each

its new and we don’t really know each

its new and we don’t really know each other I would like to tell you at the

other I would like to tell you at the

other I would like to tell you at the end one story from from my life that

end one story from from my life that

end one story from from my life that happens in 2009 I was involved in one

happens in 2009 I was involved in one

happens in 2009 I was involved in one project where I was responsible for user

project where I was responsible for user

project where I was responsible for user interface and I

interface and I

interface and I I was asked to improve the user

I was asked to improve the user

I was asked to improve the user experience of one software product and I

experience of one software product and I

experience of one software product and I had no idea how to do it because I had

had no idea how to do it because I had

had no idea how to do it because I had no previous experience so I was reading

no previous experience so I was reading

no previous experience so I was reading Internet and I used only my intuition to

Internet and I used only my intuition to

Internet and I used only my intuition to make some improvements in this project

make some improvements in this project

make some improvements in this project and after the project ended my leader

and after the project ended my leader

and after the project ended my leader atomic Jepara took me for a feedback

atomic Jepara took me for a feedback

atomic Jepara took me for a feedback conversation and he told me you know

conversation and he told me you know

conversation and he told me you know here is the list of things you should

here is the list of things you should

here is the list of things you should improve and here is the list of things

improve and here is the list of things

improve and here is the list of things that you did really well and you know

that you did really well and you know

that you did really well and you know what I think that you have a gift you’ve

what I think that you have a gift you’ve

what I think that you have a gift you’ve got a gift to be a really good user

got a gift to be a really good user

got a gift to be a really good user experience designer I see it and you

experience designer I see it and you

experience designer I see it and you know it he was the guy who was a who who

know it he was the guy who was a who who

know it he was the guy who was a who who was able and is able to build structures

was able and is able to build structures

was able and is able to build structures that can really adapt to changing

that can really adapt to changing

that can really adapt to changing circumstances and who is really able to

circumstances and who is really able to

circumstances and who is really able to create very powerful collaboration

create very powerful collaboration

create very powerful collaboration between people so I trusted him and I

between people so I trusted him and I

between people so I trusted him and I knew that I am I have no experience and

knew that I am I have no experience and

knew that I am I have no experience and it was the effect of my intuition not

it was the effect of my intuition not

it was the effect of my intuition not knowledge or experience the effect that

knowledge or experience the effect that

knowledge or experience the effect that he saw but I trusted him and I dedicated

he saw but I trusted him and I dedicated

he saw but I trusted him and I dedicated the whole of my professional career to

the whole of my professional career to

the whole of my professional career to become a UX designer and service

become a UX designer and service

become a UX designer and service designer and that’s what I’m doing until

designer and that’s what I’m doing until

designer and that’s what I’m doing until now and I would like to thank you Tomac

now and I would like to thank you Tomac

now and I would like to thank you Tomac from this place because it’s it’s it’s

from this place because it’s it’s it’s

from this place because it’s it’s it’s it was one of the most in most

it was one of the most in most

it was one of the most in most influential moments in my life but I I

influential moments in my life but I I

influential moments in my life but I I understood it many years later so during

understood it many years later so during

understood it many years later so during those 12 years I’ve met a lot of people

those 12 years I’ve met a lot of people

those 12 years I’ve met a lot of people who really influenced me and those

who really influenced me and those

who really influenced me and those people who really influenced me in the

people who really influenced me in the

people who really influenced me in the positive way where the people who I

positive way where the people who I

positive way where the people who I really trust who I shared the same

really trust who I shared the same

really trust who I shared the same values and who I really wanted to

values and who I really wanted to

values and who I really wanted to collaborate with and who who who who

collaborate with and who who who who

collaborate with and who who who who were always always with me so I would

were always always with me so I would

were always always with me so I would like to dedicate this lecture to all of

like to dedicate this lecture to all of

like to dedicate this lecture to all of the people I met during last 12 years

the people I met during last 12 years

the people I met during last 12 years who helped me to grow thank you

who helped me to grow thank you

who helped me to grow thank you [Applause]

”

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