
[Applause] okay so how
okay so how
okay so how like to talk today about sustaining
like to talk today about sustaining
like to talk today about sustaining collaboration with people and I would
collaboration with people and I would
collaboration with people and I would like to start with this story is a very
like to start with this story is a very
like to start with this story is a very long and beautiful story of my first job
long and beautiful story of my first job
long and beautiful story of my first job so 12 years ago I decided to apply for
so 12 years ago I decided to apply for
so 12 years ago I decided to apply for my first job I’ve just finished my high
my first job I’ve just finished my high
my first job I’ve just finished my high school and before I started university I
school and before I started university I
school and before I started university I had a few months so I decided to earn
had a few months so I decided to earn
had a few months so I decided to earn some money to cover some of my costs of
some money to cover some of my costs of
some money to cover some of my costs of the university so that I’ve started
the university so that I’ve started
the university so that I’ve started looking for a job unfortunately when I
looking for a job unfortunately when I
looking for a job unfortunately when I was 18 something I wasn’t like the most
was 18 something I wasn’t like the most
was 18 something I wasn’t like the most competent person on the market so I
competent person on the market so I
competent person on the market so I started working looking for the job in
started working looking for the job in
started working looking for the job in the gastronomy field and I wrote the CV
the gastronomy field and I wrote the CV
the gastronomy field and I wrote the CV and I was walking from restaurant to
and I was walking from restaurant to
and I was walking from restaurant to restaurant looking for looking for for
restaurant looking for looking for for
restaurant looking for looking for for for for a place to work and my first try
for for a place to work and my first try
for for a place to work and my first try was very exquisite restaurant it was one
was very exquisite restaurant it was one
was very exquisite restaurant it was one of those fancy restaurants where you can
of those fancy restaurants where you can
of those fancy restaurants where you can order a big plate with very little meal
order a big plate with very little meal
order a big plate with very little meal in the middle and you are paying
in the middle and you are paying
in the middle and you are paying enormous amount of money for it so it
enormous amount of money for it so it
enormous amount of money for it so it was my first first try when I entered
was my first first try when I entered
was my first first try when I entered this this restaurant I was told that you
this this restaurant I was told that you
this this restaurant I was told that you have to learn a whole menu by heart you
have to learn a whole menu by heart you
have to learn a whole menu by heart you have to wear suit
have to wear suit
have to wear suit there are procedure for this and
there are procedure for this and
there are procedure for this and procedure for that so I was attacked
procedure for that so I was attacked
procedure for that so I was attacked with a lot of pieces of information and
with a lot of pieces of information and
with a lot of pieces of information and I had to learn a lot of things so I can
I had to learn a lot of things so I can
I had to learn a lot of things so I can say that the this restaurant was highly
say that the this restaurant was highly
say that the this restaurant was highly well organized it was it was well
well organized it was it was well
well organized it was it was well organized and in the same time it was
organized and in the same time it was
organized and in the same time it was very very constrained what I also
very very constrained what I also
very very constrained what I also discovered when I entered this this
discovered when I entered this this
discovered when I entered this this displaced is it was that it has also
displaced is it was that it has also
displaced is it was that it has also another part of dynamics from one
another part of dynamics from one
another part of dynamics from one perspective it is very structured and
perspective it is very structured and
perspective it is very structured and organized but it also contained a lot of
organized but it also contained a lot of
organized but it also contained a lot of different relationship with people with
different relationship with people with
different relationship with people with chefs with waiters and there are
chefs with waiters and there are
chefs with waiters and there are completely new types of dynamics that I
completely new types of dynamics that I
completely new types of dynamics that I had to learn a lot of intrigues a lot of
had to learn a lot of intrigues a lot of
had to learn a lot of intrigues a lot of discussions a lot of problems with with
discussions a lot of problems with with
discussions a lot of problems with with the managers of this restaurant and I
the managers of this restaurant and I
the managers of this restaurant and I felt really really lost there so after
felt really really lost there so after
felt really really lost there so after two days I quit the job so it was my
two days I quit the job so it was my
two days I quit the job so it was my first like professional experience but I
first like professional experience but I
first like professional experience but I don’t don’t like to give up so I started
don’t don’t like to give up so I started
don’t don’t like to give up so I started looking for more and I was looking for
looking for more and I was looking for
looking for more and I was looking for for for a place to work and after a few
for for a place to work and after a few
for for a place to work and after a few days I tried for the second time and I
days I tried for the second time and I
days I tried for the second time and I wept – very lovely popin B visa and it
wept – very lovely popin B visa and it
wept – very lovely popin B visa and it was really nice it was nice it was full
was really nice it was nice it was full
was really nice it was nice it was full of it has its kind of unique atmosphere
of it has its kind of unique atmosphere
of it has its kind of unique atmosphere there and people working there were
there and people working there were
there and people working there were really really nice but I found it really
really really nice but I found it really
really really nice but I found it really chaotic probably it was my perception of
chaotic probably it was my perception of
chaotic probably it was my perception of this of this restaurant but it was like
this of this restaurant but it was like
this of this restaurant but it was like going into deep water from the very
going into deep water from the very
going into deep water from the very first day so I I just didn’t really know
first day so I I just didn’t really know
first day so I I just didn’t really know what to do
what to do
what to do I felt really lost and I felt that this
I felt really lost and I felt that this
I felt really lost and I felt that this pub is too demanding because I need new
pub is too demanding because I need new
pub is too demanding because I need new pubs but I was always the customer of
pubs but I was always the customer of
pubs but I was always the customer of the pub not the employee of the pub so
the pub not the employee of the pub so
the pub not the employee of the pub so there were too many things to do so I
there were too many things to do so I
there were too many things to do so I was just fighting inside this chaotic
was just fighting inside this chaotic
was just fighting inside this chaotic organisation that probably for the
organisation that probably for the
organisation that probably for the owners or other waiters wasn’t Celtic at
owners or other waiters wasn’t Celtic at
owners or other waiters wasn’t Celtic at all but for me it was really chaotic so
all but for me it was really chaotic so
all but for me it was really chaotic so after a few days I quit and I felt
after a few days I quit and I felt
after a few days I quit and I felt completely demolished and I started
completely demolished and I started
completely demolished and I started thinking what to do so I went to my
thinking what to do so I went to my
thinking what to do so I went to my favorite club and it was my trade the
favorite club and it was my trade the
favorite club and it was my trade the third third try it was a jazz club
third third try it was a jazz club
third third try it was a jazz club english’ I sat next to the bar I ordered
english’ I sat next to the bar I ordered
english’ I sat next to the bar I ordered a beer and I told my sad story about my
a beer and I told my sad story about my
a beer and I told my sad story about my first work experience to the bartender
first work experience to the bartender
first work experience to the bartender and she told me you know maybe you can
and she told me you know maybe you can
and she told me you know maybe you can try to work with us so the next day I
try to work with us so the next day I
try to work with us so the next day I decided to give myself the last chance I
decided to give myself the last chance I
decided to give myself the last chance I went to this club and and the owner of
went to this club and and the owner of
went to this club and and the owner of the club told me you know first of all
the club told me you know first of all
the club told me you know first of all you have to understand what we’ve got in
you have to understand what we’ve got in
you have to understand what we’ve got in menu you don’t have to learn by heart
menu you don’t have to learn by heart
menu you don’t have to learn by heart what we will have there but in time you
what we will have there but in time you
what we will have there but in time you will remember
will remember
will remember you have to understand what we can offer
you have to understand what we can offer
you have to understand what we can offer to our customers the second thing is you
to our customers the second thing is you
to our customers the second thing is you have to really feel how to carry the
have to really feel how to carry the
have to really feel how to carry the tray because it’s it’s not good when you
tray because it’s it’s not good when you
tray because it’s it’s not good when you will like destroy the glasses on on our
will like destroy the glasses on on our
will like destroy the glasses on on our customers the third thing is if there is
customers the third thing is if there is
customers the third thing is if there is a new customer you have to approach him
a new customer you have to approach him
a new customer you have to approach him and ask what he or she would like to
and ask what he or she would like to
and ask what he or she would like to order you will have your own area of the
order you will have your own area of the
order you will have your own area of the club that you will be responsible for
club that you will be responsible for
club that you will be responsible for but if you will see that someone needs
but if you will see that someone needs
but if you will see that someone needs your help just go and help him and the
your help just go and help him and the
your help just go and help him and the last thing if there is nothing to do
last thing if there is nothing to do
last thing if there is nothing to do just chill out play chess and do
just chill out play chess and do
just chill out play chess and do whatever you want so he draw the kind of
whatever you want so he draw the kind of
whatever you want so he draw the kind of line the boundary within boundaries
line the boundary within boundaries
line the boundary within boundaries within which I could develop myself also
within which I could develop myself also
within which I could develop myself also I found very very that the team is very
I found very very that the team is very
I found very very that the team is very helpful and I have time to grow so I had
helpful and I have time to grow so I had
helpful and I have time to grow so I had stayed there for two seasons and it was
stayed there for two seasons and it was
stayed there for two seasons and it was my first place where I I was working I
my first place where I I was working I
my first place where I I was working I am telling this story oh it was me 12
am telling this story oh it was me 12
am telling this story oh it was me 12 years ago I’m shaking a drink because
years ago I’m shaking a drink because
years ago I’m shaking a drink because from waiter I became a bunted bartender
from waiter I became a bunted bartender
from waiter I became a bunted bartender because I had this opportunity to to
because I had this opportunity to to
because I had this opportunity to to develop my skills during those two
develop my skills during those two
develop my skills during those two seasons during last 12 years I was
seasons during last 12 years I was
seasons during last 12 years I was involved in many projects in Poland and
involved in many projects in Poland and
involved in many projects in Poland and abroad in many different in many
abroad in many different in many
abroad in many different in many different roles I’ve been a UX design
different roles I’ve been a UX design
different roles I’ve been a UX design team leader for many years business
team leader for many years business
team leader for many years business analysts also bartend and went waiter at
analysts also bartend and went waiter at
analysts also bartend and went waiter at the beginning of my of my professional
the beginning of my of my professional
the beginning of my of my professional journey I was and I am academic teacher
journey I was and I am academic teacher
journey I was and I am academic teacher research team member enterpreneur right
research team member enterpreneur right
research team member enterpreneur right now clients sometimes subcontractor
now clients sometimes subcontractor
now clients sometimes subcontractor freelancer so I had been involved in
freelancer so I had been involved in
freelancer so I had been involved in many many different projects and what I
many many different projects and what I
many many different projects and what I found that during those 12 years I have
found that during those 12 years I have
found that during those 12 years I have seen a lot of those models that I’ve
seen a lot of those models that I’ve
seen a lot of those models that I’ve showed you of different organizations so
showed you of different organizations so
showed you of different organizations so I have seen systems that are really over
I have seen systems that are really over
I have seen systems that are really over constrained they looked ordered but but
constrained they looked ordered but but
constrained they looked ordered but but there are a lot of different things
there are a lot of different things
there are a lot of different things happening outside the boundaries of the
happening outside the boundaries of the
happening outside the boundaries of the system I
system I
system I I saw a lot of companies that are really
I saw a lot of companies that are really
I saw a lot of companies that are really chaotic and I saw a lot of companies
chaotic and I saw a lot of companies
chaotic and I saw a lot of companies that are solving very complex problem
that are solving very complex problem
that are solving very complex problem but they can adapt to the to dis
but they can adapt to the to dis
but they can adapt to the to dis complexity and uncertainty of the world
complexity and uncertainty of the world
complexity and uncertainty of the world so one more important thing that I would
so one more important thing that I would
so one more important thing that I would like to say that those things that I
like to say that those things that I
like to say that those things that I will describe during this talk are
will describe during this talk are
will describe during this talk are models so they does not reflect to the
models so they does not reflect to the
models so they does not reflect to the every organization one to one it’s it’s
every organization one to one it’s it’s
every organization one to one it’s it’s every organization is it’s different so
every organization is it’s different so
every organization is it’s different so the only valid model is of human system
the only valid model is of human system
the only valid model is of human system is the system itself however those
is the system itself however those
is the system itself however those models are very useful and I would like
models are very useful and I would like
models are very useful and I would like to you to follow me during these
to you to follow me during these
to you to follow me during these presentations and we refer we will refer
presentations and we refer we will refer
presentations and we refer we will refer to those three types of systems that I
to those three types of systems that I
to those three types of systems that I have presented to you and one more
have presented to you and one more
have presented to you and one more important note we can’t really engineer
important note we can’t really engineer
important note we can’t really engineer the system like this the system’s
the system like this the system’s
the system like this the system’s emerges so so so it’s also an important
emerges so so so it’s also an important
emerges so so so it’s also an important part to to know that we can’t just
part to to know that we can’t just
part to to know that we can’t just design the organization that works in a
design the organization that works in a
design the organization that works in a certain way we can create an environment
certain way we can create an environment
certain way we can create an environment for for for a human system to grow so
for for for a human system to grow so
for for for a human system to grow so let’s assume that we lead a highly
let’s assume that we lead a highly
let’s assume that we lead a highly motivated team of individuals and we
motivated team of individuals and we
motivated team of individuals and we have those three types of systems and
have those three types of systems and
have those three types of systems and each system that we or maybe the systems
each system that we or maybe the systems
each system that we or maybe the systems that I that will become over constrained
that I that will become over constrained
that I that will become over constrained chaotic or complex starts in the same
chaotic or complex starts in the same
chaotic or complex starts in the same place with a group of people who really
place with a group of people who really
place with a group of people who really want to make a change the first over
want to make a change the first over
want to make a change the first over constraint system is an ordered system
constraint system is an ordered system
constraint system is an ordered system we apply some rules and we are apply
we apply some rules and we are apply
we apply some rules and we are apply some procedures to to to make people
some procedures to to to make people
some procedures to to to make people operate and and do their job so we
operate and and do their job so we
operate and and do their job so we define kind of boundaries but they are
define kind of boundaries but they are
define kind of boundaries but they are very well-structured and when we have
very well-structured and when we have
very well-structured and when we have too many procedures we start to squeeze
too many procedures we start to squeeze
too many procedures we start to squeeze people that are working with us and we
people that are working with us and we
people that are working with us and we don’t give them a space to grow so there
don’t give them a space to grow so there
don’t give them a space to grow so there more and more squeezed so they start to
more and more squeezed so they start to
more and more squeezed so they start to collaborate outside the boundaries of
collaborate outside the boundaries of
collaborate outside the boundaries of the system so the system’s become
the system so the system’s become
the system so the system’s become becomes really high in its nature but it
becomes really high in its nature but it
becomes really high in its nature but it looks that it’s ordered so there are a
looks that it’s ordered so there are a
looks that it’s ordered so there are a lot of different procedures and things
lot of different procedures and things
lot of different procedures and things that are happening outside the
that are happening outside the
that are happening outside the boundaries of the system so it really
boundaries of the system so it really
boundaries of the system so it really decreases the efficiency of the
decreases the efficiency of the
decreases the efficiency of the organization like this because of a lot
organization like this because of a lot
organization like this because of a lot of different things that are happening
of different things that are happening
of different things that are happening and the things that people are not
and the things that people are not
and the things that people are not allowed to do so there is a lot of a lot
allowed to do so there is a lot of a lot
allowed to do so there is a lot of a lot of stuff that probably organization just
of stuff that probably organization just
of stuff that probably organization just don’t want to have chaotic system the
don’t want to have chaotic system the
don’t want to have chaotic system the starting point is really the same but we
starting point is really the same but we
starting point is really the same but we don’t send any boundaries so we just
don’t send any boundaries so we just
don’t send any boundaries so we just allow people to do whatever they want so
allow people to do whatever they want so
allow people to do whatever they want so they can grow they can innovate it’s a
they can grow they can innovate it’s a
they can grow they can innovate it’s a very good type of organization and
very good type of organization and
very good type of organization and system that we really want to innovate
system that we really want to innovate
system that we really want to innovate however to manage complex problems is
however to manage complex problems is
however to manage complex problems is very hard to predict how the system will
very hard to predict how the system will
very hard to predict how the system will behave so in time this system has very
behave so in time this system has very
behave so in time this system has very arm like a strange strange strange view
arm like a strange strange strange view
arm like a strange strange strange view and and we can’t really really
and and we can’t really really
and and we can’t really really understand what is happening there and
understand what is happening there and
understand what is happening there and the complex adaptive system is the third
the complex adaptive system is the third
the complex adaptive system is the third kind of system and it was the system
kind of system and it was the system
kind of system and it was the system that I have experienced when I was
that I have experienced when I was
that I have experienced when I was working in this jazz club so we’ve got
working in this jazz club so we’ve got
working in this jazz club so we’ve got the same group of people however we
the same group of people however we
the same group of people however we define some kinds of rules that we allow
define some kinds of rules that we allow
define some kinds of rules that we allow them to that we ask them to follow but
them to that we ask them to follow but
them to that we ask them to follow but we don’t constrain them do what you want
we don’t constrain them do what you want
we don’t constrain them do what you want but please let’s work in size inside
but please let’s work in size inside
but please let’s work in size inside those boundaries and of course
those boundaries and of course
those boundaries and of course collaborate if you collaborate it’s
collaborate if you collaborate it’s
collaborate if you collaborate it’s great because you can innovate you can
great because you can innovate you can
great because you can innovate you can do stuff and you can you can improve
do stuff and you can you can improve
do stuff and you can you can improve things and solve issues much faster of
things and solve issues much faster of
things and solve issues much faster of course you can also sometimes cross the
course you can also sometimes cross the
course you can also sometimes cross the boundary and ask the question is it the
boundary and ask the question is it the
boundary and ask the question is it the but this boundary really relevant and
but this boundary really relevant and
but this boundary really relevant and sometimes it’s not so we can move the
sometimes it’s not so we can move the
sometimes it’s not so we can move the boundary so this kind of system and this
boundary so this kind of system and this
boundary so this kind of system and this kind of dynamics is is is something is
kind of dynamics is is is something is
kind of dynamics is is is something is the type of environment that we really
the type of environment that we really
the type of environment that we really allow people to grow and to grow and
allow people to grow and to grow and
allow people to grow and to grow and adapt in time so we’ve got three types
adapt in time so we’ve got three types
adapt in time so we’ve got three types of systems of course that during a time
of systems of course that during a time
of systems of course that during a time those systems are also dynamic and we
those systems are also dynamic and we
those systems are also dynamic and we can sometimes see that the complex
can sometimes see that the complex
can sometimes see that the complex adaptive system become really over
adaptive system become really over
adaptive system become really over constrained system because we set too
constrained system because we set too
constrained system because we set too many boundaries or the chaotic system
many boundaries or the chaotic system
many boundaries or the chaotic system become a complex adaptive system or
become a complex adaptive system or
become a complex adaptive system or chaotic system become really ordered so
chaotic system become really ordered so
chaotic system become really ordered so we can in time sorry those systems also
we can in time sorry those systems also
we can in time sorry those systems also also changes and I would like to tell
also changes and I would like to tell
also changes and I would like to tell you today about some kinds of principles
you today about some kinds of principles
you today about some kinds of principles of insa or insights that I have learned
of insa or insights that I have learned
of insa or insights that I have learned from my friends during last well 12
from my friends during last well 12
from my friends during last well 12 years how to grow the organization how
years how to grow the organization how
years how to grow the organization how to grow a human system that is complex
to grow a human system that is complex
to grow a human system that is complex and adaptive in its nature but it allows
and adaptive in its nature but it allows
and adaptive in its nature but it allows people to collaborate and I’m will not
people to collaborate and I’m will not
people to collaborate and I’m will not tell you how to build a team I will
tell you how to build a team I will
tell you how to build a team I will rather tell you how to create an
rather tell you how to create an
rather tell you how to create an environment where we can sustain the
environment where we can sustain the
environment where we can sustain the team because building a building a good
team because building a building a good
team because building a building a good team with people who share it and share
team with people who share it and share
team with people who share it and share in shared values and and have a common
in shared values and and have a common
in shared values and and have a common vision and mission and so on it’s not so
vision and mission and so on it’s not so
vision and mission and so on it’s not so even difficult to do if you’ve got
even difficult to do if you’ve got
even difficult to do if you’ve got really really good leader however to
really really good leader however to
really really good leader however to sustain the collaboration is a real
sustain the collaboration is a real
sustain the collaboration is a real challenge so the first thing I would
challenge so the first thing I would
challenge so the first thing I would like to tell you and it’s something that
like to tell you and it’s something that
like to tell you and it’s something that I really apply as the most important
I really apply as the most important
I really apply as the most important principle is respect the first thing is
principle is respect the first thing is
principle is respect the first thing is to respect people and I don’t mean to
to respect people and I don’t mean to
to respect people and I don’t mean to respect our team mates I mean to respect
respect our team mates I mean to respect
respect our team mates I mean to respect people everyone customer client
people everyone customer client
people everyone customer client subcontractor freelancer user everyone
subcontractor freelancer user everyone
subcontractor freelancer user everyone we have to respect people so we built
we have to respect people so we built
we have to respect people so we built this kind of understanding and and also
this kind of understanding and and also
this kind of understanding and and also we cultivate those humanistic values
we cultivate those humanistic values
we cultivate those humanistic values that are
that are
that are important in our civilization the second
important in our civilization the second
important in our civilization the second thing is to accept the complexity of the
thing is to accept the complexity of the
thing is to accept the complexity of the world we can’t just say that ah the
world we can’t just say that ah the
world we can’t just say that ah the world is not complex things are simple
world is not complex things are simple
world is not complex things are simple but we are doing them in the wrong way
but we are doing them in the wrong way
but we are doing them in the wrong way no we have to accept that the world is
no we have to accept that the world is
no we have to accept that the world is complex and we don’t have to fight with
complex and we don’t have to fight with
complex and we don’t have to fight with the complexity of the world we have to
the complexity of the world we have to
the complexity of the world we have to adapt to this kind of environment we are
adapt to this kind of environment we are
adapt to this kind of environment we are in and do our best to survive and to
in and do our best to survive and to
in and do our best to survive and to grow in the kind of in this kind of
grow in the kind of in this kind of
grow in the kind of in this kind of environment the third thing is trust and
environment the third thing is trust and
environment the third thing is trust and I don’t tell I will not tell you about
I don’t tell I will not tell you about
I don’t tell I will not tell you about building trust I will tell you about
building trust I will tell you about
building trust I will tell you about trust as a binary state I trust you or
trust as a binary state I trust you or
trust as a binary state I trust you or you I don’t trust you you trust me or
you I don’t trust you you trust me or
you I don’t trust you you trust me or you don’t trust me and all the
you don’t trust me and all the
you don’t trust me and all the activities that we do is our the our
activities that we do is our the our
activities that we do is our the our proof that we are the people who are who
proof that we are the people who are who
proof that we are the people who are who really can trust I would like to quote
really can trust I would like to quote
really can trust I would like to quote my one of my favorite philosophers
my one of my favorite philosophers
my one of my favorite philosophers Martin Buber who said that origin of all
Martin Buber who said that origin of all
Martin Buber who said that origin of all conflict between me and my fellow
conflict between me and my fellow
conflict between me and my fellow brother is that I don’t say what I mean
brother is that I don’t say what I mean
brother is that I don’t say what I mean and I don’t do what I say and I see I’ve
and I don’t do what I say and I see I’ve
and I don’t do what I say and I see I’ve seen a lot of companies failing down
seen a lot of companies failing down
seen a lot of companies failing down because the management were telling
because the management were telling
because the management were telling things that were not true and they were
things that were not true and they were
things that were not true and they were acting not in the way they said and the
acting not in the way they said and the
acting not in the way they said and the team decided to for example leave the
team decided to for example leave the
team decided to for example leave the company or the customers we’re leaving
company or the customers we’re leaving
company or the customers we’re leaving the company so it’s in this very simple
the company so it’s in this very simple
the company so it’s in this very simple words we can describe the most the the
words we can describe the most the the
words we can describe the most the the biggest problem of trust in most
biggest problem of trust in most
biggest problem of trust in most relationships and organizations the
relationships and organizations the
relationships and organizations the fourth thing is to prove the purpose of
fourth thing is to prove the purpose of
fourth thing is to prove the purpose of collaboration and to show that it’s
collaboration and to show that it’s
collaboration and to show that it’s still significant because it’s quite
still significant because it’s quite
still significant because it’s quite easy to build a vision of the company
easy to build a vision of the company
easy to build a vision of the company and tell that in five years from now we
and tell that in five years from now we
and tell that in five years from now we will land on Mars I think everyone can
will land on Mars I think everyone can
will land on Mars I think everyone can say it but please prove it prove it that
say it but please prove it prove it that
say it but please prove it prove it that that we really still believe in it and
that we really still believe in it and
that we really still believe in it and it’s in and that’s that it is important
it’s in and that’s that it is important
it’s in and that’s that it is important and to show the significance of the
and to show the significance of the
and to show the significance of the purpose of our collaboration and proving
purpose of our collaboration and proving
purpose of our collaboration and proving it all the time it’s one of the most
it all the time it’s one of the most
it all the time it’s one of the most important things if you really want to
important things if you really want to
important things if you really want to sustain the collaboration the fifth
sustain the collaboration the fifth
sustain the collaboration the fifth thing is to support people in defining
thing is to support people in defining
thing is to support people in defining and achieving their own personal
and achieving their own personal
and achieving their own personal development goals it’s not about telling
development goals it’s not about telling
development goals it’s not about telling people how they should grow so we will
people how they should grow so we will
people how they should grow so we will benefit on it we should find the way to
benefit on it we should find the way to
benefit on it we should find the way to help people to grow we should find the
help people to grow we should find the
help people to grow we should find the way to help people to find their own
way to help people to find their own
way to help people to find their own interest to fulfill their dreams and
interest to fulfill their dreams and
interest to fulfill their dreams and believe me it’s super important because
believe me it’s super important because
believe me it’s super important because if people are growing working together
if people are growing working together
if people are growing working together with you is the most it’s the best
with you is the most it’s the best
with you is the most it’s the best experience you can ever have nothing
experience you can ever have nothing
experience you can ever have nothing will is not it nothing is for my most
will is not it nothing is for my most
will is not it nothing is for my most from my perspective better that in a
from my perspective better that in a
from my perspective better that in a professional relationship when you see
professional relationship when you see
professional relationship when you see how your team is is growing and
how your team is is growing and
how your team is is growing and achieving their own dreams not yours I
achieving their own dreams not yours I
achieving their own dreams not yours I would like to call my sister who once
would like to call my sister who once
would like to call my sister who once said the team builds upon common goals
said the team builds upon common goals
said the team builds upon common goals but keeps evolving on come on
but keeps evolving on come on
but keeps evolving on come on understanding and respect for individual
understanding and respect for individual
understanding and respect for individual goals of its members so that’s the
goals of its members so that’s the
goals of its members so that’s the beautiful summary out of the things that
beautiful summary out of the things that
beautiful summary out of the things that I would like to share with you the sixth
I would like to share with you the sixth
I would like to share with you the sixth thing is – don’t try to achieve personal
thing is – don’t try to achieve personal
thing is – don’t try to achieve personal benefits using your colleagues but fully
benefits using your colleagues but fully
benefits using your colleagues but fully dedicate yourself to them it’s also the
dedicate yourself to them it’s also the
dedicate yourself to them it’s also the thing that I really believe in and we
thing that I really believe in and we
thing that I really believe in and we shouldn’t we can’t use our friends our
shouldn’t we can’t use our friends our
shouldn’t we can’t use our friends our colleagues to benefit in the way that
colleagues to benefit in the way that
colleagues to benefit in the way that they don’t fully fully agree on we have
they don’t fully fully agree on we have
they don’t fully fully agree on we have to dedicate ourselves to this kind of
to dedicate ourselves to this kind of
to dedicate ourselves to this kind of collaboration and everyone should
collaboration and everyone should
collaboration and everyone should benefit we should create the the
benefit we should create the the
benefit we should create the the environment where everyone is growing
environment where everyone is growing
environment where everyone is growing because is a fool’s game if you really
because is a fool’s game if you really
because is a fool’s game if you really believe that you can make money on your
believe that you can make money on your
believe that you can make money on your friends go go with it but by the end of
friends go go with it but by the end of
friends go go with it but by the end of the day you will understand that you
the day you will understand that you
the day you will understand that you were completely wrong wrong because it’s
were completely wrong wrong because it’s
were completely wrong wrong because it’s not the way to collaborate with people
not the way to collaborate with people
not the way to collaborate with people if necessary set new boundaries and
if necessary set new boundaries and
if necessary set new boundaries and question existing ones
question existing ones
question existing ones so it’s also very important think if you
so it’s also very important think if you
so it’s also very important think if you really want to sustain a good
really want to sustain a good
really want to sustain a good collaboration is too is too sometimes we
collaboration is too is too sometimes we
collaboration is too is too sometimes we have to set boundaries and and tell
have to set boundaries and and tell
have to set boundaries and and tell someone enough stop here you can’t do it
someone enough stop here you can’t do it
someone enough stop here you can’t do it this way because we also take the
this way because we also take the
this way because we also take the accountability and responsibility for
accountability and responsibility for
accountability and responsibility for the team and if someone is acting in not
the team and if someone is acting in not
the team and if someone is acting in not in the way that we agreed on we have to
in the way that we agreed on we have to
in the way that we agreed on we have to say enough and set a new boundary
say enough and set a new boundary
say enough and set a new boundary because we are protecting not only
because we are protecting not only
because we are protecting not only ourselves but also the other people who
ourselves but also the other people who
ourselves but also the other people who are collaborating with us and also the
are collaborating with us and also the
are collaborating with us and also the persons who maybe just not is not
persons who maybe just not is not
persons who maybe just not is not following the D rules because just
following the D rules because just
following the D rules because just simply forgot about it so we can have
simply forgot about it so we can have
simply forgot about it so we can have this moment of truth to discuss but we
this moment of truth to discuss but we
this moment of truth to discuss but we have to sometimes say sa enough and the
have to sometimes say sa enough and the
have to sometimes say sa enough and the last thing is to remember that fun is
last thing is to remember that fun is
last thing is to remember that fun is mandatory it’s something that I have
mandatory it’s something that I have
mandatory it’s something that I have learned from Tom guilt very great great
learned from Tom guilt very great great
learned from Tom guilt very great great mmm system engineer who always is saying
mmm system engineer who always is saying
mmm system engineer who always is saying that all the requirements are important
that all the requirements are important
that all the requirements are important but the fun is mandatory so using humor
but the fun is mandatory so using humor
but the fun is mandatory so using humor and being just nice to people and having
and being just nice to people and having
and being just nice to people and having fun with your colleagues and clients and
fun with your colleagues and clients and
fun with your colleagues and clients and and all the people you collaborate is
and all the people you collaborate is
and all the people you collaborate is with is crucial it’s really important if
with is crucial it’s really important if
with is crucial it’s really important if you really would would like to sustain a
you really would would like to sustain a
you really would would like to sustain a good collaboration so I have observed
good collaboration so I have observed
good collaboration so I have observed how those principles work in many
how those principles work in many
how those principles work in many collaborations it’s not my my invention
collaborations it’s not my my invention
collaborations it’s not my my invention it kind of self-reflection and synthesis
it kind of self-reflection and synthesis
it kind of self-reflection and synthesis of my 12 years experience right now when
of my 12 years experience right now when
of my 12 years experience right now when I work with people and I saw a lot of
I work with people and I saw a lot of
I work with people and I saw a lot of companies who are not following those
companies who are not following those
companies who are not following those rules and it’s not a single problem of
rules and it’s not a single problem of
rules and it’s not a single problem of those companies of course there were a
those companies of course there were a
those companies of course there were a lot of different problems but not
lot of different problems but not
lot of different problems but not following those rules also help them to
following those rules also help them to
following those rules also help them to fell down and I want to tell you the
fell down and I want to tell you the
fell down and I want to tell you the teams who cultivate those principles
teams who cultivate those principles
teams who cultivate those principles really exist and I’m happy to work in
really exist and I’m happy to work in
really exist and I’m happy to work in some
some
some some projects and initiatives that
some projects and initiatives that
some projects and initiatives that really have have really value this kind
really have have really value this kind
really have have really value this kind of of approach of of collaboration I’m
of of approach of of collaboration I’m
of of approach of of collaboration I’m here my my friends who I with whom I
here my my friends who I with whom I
here my my friends who I with whom I organize a conference in in Katowice and
organize a conference in in Katowice and
organize a conference in in Katowice and we’ve got these dos we are not those and
we’ve got these dos we are not those and
we’ve got these dos we are not those and we don’t regulate ourself we trust each
we don’t regulate ourself we trust each
we don’t regulate ourself we trust each other so I’m sure that we will we are
other so I’m sure that we will we are
other so I’m sure that we will we are able to achieve achieve beautiful things
able to achieve achieve beautiful things
able to achieve achieve beautiful things and and we do it for 80 years right now
and and we do it for 80 years right now
and and we do it for 80 years right now together also is some of my professional
together also is some of my professional
together also is some of my professional experiences proved that this way of
experiences proved that this way of
experiences proved that this way of working and thinking about collaboration
working and thinking about collaboration
working and thinking about collaboration is important and Italy everyone benefits
is important and Italy everyone benefits
is important and Italy everyone benefits it’s a win-win-win situation last
it’s a win-win-win situation last
it’s a win-win-win situation last thought when we already build the
thought when we already build the
thought when we already build the environment where people can really work
environment where people can really work
environment where people can really work together and are very satisfied in their
together and are very satisfied in their
together and are very satisfied in their work and they feel this inner motivation
work and they feel this inner motivation
work and they feel this inner motivation intrinsic motivation and they can grow
intrinsic motivation and they can grow
intrinsic motivation and they can grow really can grow and they trust each
really can grow and they trust each
really can grow and they trust each other and sharing the same values and
other and sharing the same values and
other and sharing the same values and see the value of of of their work it is
see the value of of of their work it is
see the value of of of their work it is very important to think what we say and
very important to think what we say and
very important to think what we say and think how we act because if you already
think how we act because if you already
think how we act because if you already are in the area where people really
are in the area where people really
are in the area where people really believe in themselves and help each
believe in themselves and help each
believe in themselves and help each other our actions and words means much
other our actions and words means much
other our actions and words means much more that actions and words in in the
more that actions and words in in the
more that actions and words in in the configuration in the collaboration that
configuration in the collaboration that
configuration in the collaboration that its new and we don’t really know each
its new and we don’t really know each
its new and we don’t really know each other I would like to tell you at the
other I would like to tell you at the
other I would like to tell you at the end one story from from my life that
end one story from from my life that
end one story from from my life that happens in 2009 I was involved in one
happens in 2009 I was involved in one
happens in 2009 I was involved in one project where I was responsible for user
project where I was responsible for user
project where I was responsible for user interface and I
interface and I
interface and I I was asked to improve the user
I was asked to improve the user
I was asked to improve the user experience of one software product and I
experience of one software product and I
experience of one software product and I had no idea how to do it because I had
had no idea how to do it because I had
had no idea how to do it because I had no previous experience so I was reading
no previous experience so I was reading
no previous experience so I was reading Internet and I used only my intuition to
Internet and I used only my intuition to
Internet and I used only my intuition to make some improvements in this project
make some improvements in this project
make some improvements in this project and after the project ended my leader
and after the project ended my leader
and after the project ended my leader atomic Jepara took me for a feedback
atomic Jepara took me for a feedback
atomic Jepara took me for a feedback conversation and he told me you know
conversation and he told me you know
conversation and he told me you know here is the list of things you should
here is the list of things you should
here is the list of things you should improve and here is the list of things
improve and here is the list of things
improve and here is the list of things that you did really well and you know
that you did really well and you know
that you did really well and you know what I think that you have a gift you’ve
what I think that you have a gift you’ve
what I think that you have a gift you’ve got a gift to be a really good user
got a gift to be a really good user
got a gift to be a really good user experience designer I see it and you
experience designer I see it and you
experience designer I see it and you know it he was the guy who was a who who
know it he was the guy who was a who who
know it he was the guy who was a who who was able and is able to build structures
was able and is able to build structures
was able and is able to build structures that can really adapt to changing
that can really adapt to changing
that can really adapt to changing circumstances and who is really able to
circumstances and who is really able to
circumstances and who is really able to create very powerful collaboration
create very powerful collaboration
create very powerful collaboration between people so I trusted him and I
between people so I trusted him and I
between people so I trusted him and I knew that I am I have no experience and
knew that I am I have no experience and
knew that I am I have no experience and it was the effect of my intuition not
it was the effect of my intuition not
it was the effect of my intuition not knowledge or experience the effect that
knowledge or experience the effect that
knowledge or experience the effect that he saw but I trusted him and I dedicated
he saw but I trusted him and I dedicated
he saw but I trusted him and I dedicated the whole of my professional career to
the whole of my professional career to
the whole of my professional career to become a UX designer and service
become a UX designer and service
become a UX designer and service designer and that’s what I’m doing until
designer and that’s what I’m doing until
designer and that’s what I’m doing until now and I would like to thank you Tomac
now and I would like to thank you Tomac
now and I would like to thank you Tomac from this place because it’s it’s it’s
from this place because it’s it’s it’s
from this place because it’s it’s it’s it was one of the most in most
it was one of the most in most
it was one of the most in most influential moments in my life but I I
influential moments in my life but I I
influential moments in my life but I I understood it many years later so during
understood it many years later so during
understood it many years later so during those 12 years I’ve met a lot of people
those 12 years I’ve met a lot of people
those 12 years I’ve met a lot of people who really influenced me and those
who really influenced me and those
who really influenced me and those people who really influenced me in the
people who really influenced me in the
people who really influenced me in the positive way where the people who I
positive way where the people who I
positive way where the people who I really trust who I shared the same
really trust who I shared the same
really trust who I shared the same values and who I really wanted to
values and who I really wanted to
values and who I really wanted to collaborate with and who who who who
collaborate with and who who who who
collaborate with and who who who who were always always with me so I would
were always always with me so I would
were always always with me so I would like to dedicate this lecture to all of
like to dedicate this lecture to all of
like to dedicate this lecture to all of the people I met during last 12 years
the people I met during last 12 years
the people I met during last 12 years who helped me to grow thank you
who helped me to grow thank you
who helped me to grow thank you [Applause]
”
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