[Music] [Applause]
I’m here to talk to you about unexpected
I’m here to talk to you about unexpected points of education moments when you can
points of education moments when you can
points of education moments when you can learn when you don’t think you were
learn when you don’t think you were
learn when you don’t think you were going to learn and then you’re like oh
going to learn and then you’re like oh
going to learn and then you’re like oh my gosh darn it
my gosh darn it
my gosh darn it I learned there’s an art to learning
I learned there’s an art to learning
I learned there’s an art to learning outside of the classroom and I’d like to
outside of the classroom and I’d like to
outside of the classroom and I’d like to talk to you a little bit about that
my job is other people’s worst day I am
my job is other people’s worst day I am an emergency physician I literally sit
an emergency physician I literally sit
an emergency physician I literally sit waiting in part of the hospital where
waiting in part of the hospital where
waiting in part of the hospital where people can come in and tell me what’s
people can come in and tell me what’s
people can come in and tell me what’s wrong and ask me how to fix it okay
wrong and ask me how to fix it okay
wrong and ask me how to fix it okay that’s actually what we do this is what
that’s actually what we do this is what
that’s actually what we do this is what people think I do every day but most of
people think I do every day but most of
people think I do every day but most of the time it’s not a big chunk of my life
the time it’s not a big chunk of my life
the time it’s not a big chunk of my life until this point has been this just like
until this point has been this just like
until this point has been this just like you guys are right now in school
you guys are right now in school
you guys are right now in school learning about being a doctor learning
learning about being a doctor learning
learning about being a doctor learning before that I did a bunch of different
before that I did a bunch of different
before that I did a bunch of different degrees in immunology and then in
degrees in immunology and then in
degrees in immunology and then in education and then I went to medical
education and then I went to medical
education and then I went to medical school so I’ve spent a lot of time in
school so I’ve spent a lot of time in
school so I’ve spent a lot of time in the situation that you’re in right now
the situation that you’re in right now
the situation that you’re in right now and then I landed in medicine which is a
and then I landed in medicine which is a
and then I landed in medicine which is a really complex field it is a lot of
really complex field it is a lot of
really complex field it is a lot of moving parts a lot of people from
moving parts a lot of people from
moving parts a lot of people from everyone from the paramedics who take
everyone from the paramedics who take
everyone from the paramedics who take patients from the field as we say in the
patients from the field as we say in the
patients from the field as we say in the hospital are really from your real lives
hospital are really from your real lives
hospital are really from your real lives into the hospital to the people that
into the hospital to the people that
into the hospital to the people that work in the hospital registering you and
work in the hospital registering you and
work in the hospital registering you and then putting you into the line to wait
then putting you into the line to wait
then putting you into the line to wait in the waiting room people that help
in the waiting room people that help
in the waiting room people that help clean the room so that you can have a
clean the room so that you can have a
clean the room so that you can have a clean room to see me and and all those
clean room to see me and and all those
clean room to see me and and all those people are an essential part of our
people are an essential part of our
people are an essential part of our health care system the world doesn’t run
health care system the world doesn’t run
health care system the world doesn’t run on doctors alone right and so what I’ve
on doctors alone right and so what I’ve
on doctors alone right and so what I’ve learned is that all of those people help
learned is that all of those people help
learned is that all of those people help in making the system function the way it
in making the system function the way it
in making the system function the way it is in the early 2000 and mm I’d say
is in the early 2000 and mm I’d say
is in the early 2000 and mm I’d say around
around
around five or so they launched this hand meds
five or so they launched this hand meds
five or so they launched this hand meds framework the Camerons framework is a
framework the Camerons framework is a
framework the Camerons framework is a definition of what it means to be a
definition of what it means to be a
definition of what it means to be a doctor a bunch of work before that then
doctor a bunch of work before that then
doctor a bunch of work before that then right here in Ontario had brought people
right here in Ontario had brought people
right here in Ontario had brought people to get together to kind of talk about
to get together to kind of talk about
to get together to kind of talk about what it means to be a physician this
what it means to be a physician this
what it means to be a physician this framework is built on that now it’s not
framework is built on that now it’s not
framework is built on that now it’s not really rocket science you do need to be
really rocket science you do need to be
really rocket science you do need to be a medical expert at the core of it but
a medical expert at the core of it but
a medical expert at the core of it but you also need to be all these other
you also need to be all these other
you also need to be all these other things is what people when we talk to
things is what people when we talk to
things is what people when we talk to them patients doctors nurses all the
them patients doctors nurses all the
them patients doctors nurses all the different people in our communities they
different people in our communities they
different people in our communities they all stood up and said we want our
all stood up and said we want our
all stood up and said we want our doctors to be a professional a good
doctors to be a professional a good
doctors to be a professional a good communicator a collaborator a scholar a
communicator a collaborator a scholar a
communicator a collaborator a scholar a health advocate and a leader I’m going
health advocate and a leader I’m going
health advocate and a leader I’m going to talk to you today about a couple of
to talk to you today about a couple of
to talk to you today about a couple of opportunities I’ve had unexpectedly that
opportunities I’ve had unexpectedly that
opportunities I’ve had unexpectedly that led me to be a better person today and
led me to be a better person today and
led me to be a better person today and as a consequence probably a better
as a consequence probably a better
as a consequence probably a better doctor so let’s talk a little bit of a
doctor so let’s talk a little bit of a
doctor so let’s talk a little bit of a Kakuma communication skills and where I
Kakuma communication skills and where I
Kakuma communication skills and where I learned those I for my summer jobs in
learned those I for my summer jobs in
learned those I for my summer jobs in high school was a gift shop cashier I
high school was a gift shop cashier I
high school was a gift shop cashier I grew up in Niagara Falls Ontario how
grew up in Niagara Falls Ontario how
grew up in Niagara Falls Ontario how many guys have been Niagara Falls before
many guys have been Niagara Falls before
many guys have been Niagara Falls before right this a couple casinos there but
right this a couple casinos there but
right this a couple casinos there but really for you guys at your age it’ll be
really for you guys at your age it’ll be
really for you guys at your age it’ll be the gift shops and the Clifton Hill and
the gift shops and the Clifton Hill and
the gift shops and the Clifton Hill and they escape rooms now I were four there
they escape rooms now I were four there
they escape rooms now I were four there were like all the the horror shops
were like all the the horror shops
were like all the the horror shops before where you could go through and be
before where you could go through and be
before where you could go through and be thrilled and excited and I spent a lot
thrilled and excited and I spent a lot
thrilled and excited and I spent a lot of time being a gift shop girl on
of time being a gift shop girl on
of time being a gift shop girl on Clifton Hill and you know what when
Clifton Hill and you know what when
Clifton Hill and you know what when people are vacationing you think they’d
people are vacationing you think they’d
people are vacationing you think they’d be pretty chill but they’re not and when
be pretty chill but they’re not and when
be pretty chill but they’re not and when people are on vacation maybe is because
people are on vacation maybe is because
people are on vacation maybe is because all the stresses of outside world come
all the stresses of outside world come
all the stresses of outside world come and filter in maybe it’s because they
and filter in maybe it’s because they
and filter in maybe it’s because they don’t spend that time with their that
don’t spend that time with their that
don’t spend that time with their that much time with their family usually and
much time with their family usually and
much time with their family usually and now they find them a little bit more
now they find them a little bit more
now they find them a little bit more annoying that I remember and all those
annoying that I remember and all those
annoying that I remember and all those situations come up and people end up
situations come up and people end up
situations come up and people end up sometimes unloading let’s say on me the
sometimes unloading let’s say on me the
sometimes unloading let’s say on me the little gift shop girl who’s like you
little gift shop girl who’s like you
little gift shop girl who’s like you know all the 15 16 maybe 17 at the time
know all the 15 16 maybe 17 at the time
know all the 15 16 maybe 17 at the time and they’re freaking out because they
and they’re freaking out because they
and they’re freaking out because they can’t find a keychain with their
can’t find a keychain with their
can’t find a keychain with their daughter’s name on it and you’re like
daughter’s name on it and you’re like
daughter’s name on it and you’re like wow
wow
wow you and you could either escalate or you
you and you could either escalate or you
you and you could either escalate or you could deescalate vo and let me help you
could deescalate vo and let me help you
could deescalate vo and let me help you find it or let’s try to find something
find it or let’s try to find something
find it or let’s try to find something else is customized maybe we make here a
else is customized maybe we make here a
else is customized maybe we make here a t-shirt things like that right so you
t-shirt things like that right so you
t-shirt things like that right so you learn how to defuse the situation learn
learn how to defuse the situation learn
learn how to defuse the situation learn how to handle them and I realize every
how to handle them and I realize every
how to handle them and I realize every day when I have an angry patient in the
day when I have an angry patient in the
day when I have an angry patient in the emergency department how much this
emergency department how much this
emergency department how much this instruction and this experience helped
instruction and this experience helped
instruction and this experience helped me learn how to be a better doctor
me learn how to be a better doctor
me learn how to be a better doctor because there isn’t a single shift where
because there isn’t a single shift where
because there isn’t a single shift where someone’s not annoyed at me because
someone’s not annoyed at me because
someone’s not annoyed at me because they’ve been waiting a long time and yes
they’ve been waiting a long time and yes
they’ve been waiting a long time and yes there’s a bigger system it’s all my
there’s a bigger system it’s all my
there’s a bigger system it’s all my fault but if I can be helpful to them
fault but if I can be helpful to them
fault but if I can be helpful to them and remember that at the end of the day
and remember that at the end of the day
and remember that at the end of the day the guy that you know whether it’s
the guy that you know whether it’s
the guy that you know whether it’s because they were freaking out over a
because they were freaking out over a
because they were freaking out over a keychain and you talked to them a little
keychain and you talked to them a little
keychain and you talked to them a little bit morning you realize they have been
bit morning you realize they have been
bit morning you realize they have been home this is a business trip and they’re
home this is a business trip and they’re
home this is a business trip and they’re trying to find a key change to make up
trying to find a key change to make up
trying to find a key change to make up for missing his daughter’s birthday well
for missing his daughter’s birthday well
for missing his daughter’s birthday well that makes it a very different
that makes it a very different
that makes it a very different conversation than a conversation that if
conversation than a conversation that if
conversation than a conversation that if you didn’t get to know that person right
you didn’t get to know that person right
you didn’t get to know that person right a lot of my friends also worked in
a lot of my friends also worked in
a lot of my friends also worked in coffee shops and you don’t want to stand
coffee shops and you don’t want to stand
coffee shops and you don’t want to stand between a healthcare provider and their
between a healthcare provider and their
between a healthcare provider and their coffee so I totally get what it means
coffee so I totally get what it means
coffee so I totally get what it means that in service industry drugs just like
that in service industry drugs just like
that in service industry drugs just like gift shop girl or a barista you’re going
gift shop girl or a barista you’re going
gift shop girl or a barista you’re going to get experience with handling people
to get experience with handling people
to get experience with handling people when they’re not thinking of you
when they’re not thinking of you
when they’re not thinking of you actually as someone else but rather
actually as someone else but rather
actually as someone else but rather someone that’s supposed to help them and
someone that’s supposed to help them and
someone that’s supposed to help them and I feel that that’s really important
I feel that that’s really important
I feel that that’s really important because those moments that I learned how
because those moments that I learned how
because those moments that I learned how to ground myself how to listen how to
to ground myself how to listen how to
to ground myself how to listen how to inquire and how to help really help me
inquire and how to help really help me
inquire and how to help really help me today because when someone comes in like
today because when someone comes in like
today because when someone comes in like this I try to use those same skills
this I try to use those same skills
this I try to use those same skills listen learn from them help them right
listen learn from them help them right
listen learn from them help them right and I think that at the bedside when
and I think that at the bedside when
and I think that at the bedside when we’re trying to be compassionate as
we’re trying to be compassionate as
we’re trying to be compassionate as healthcare providers whether that’s
healthcare providers whether that’s
healthcare providers whether that’s because the worst thing in the world has
because the worst thing in the world has
because the worst thing in the world has happened to them or something relatively
happened to them or something relatively
happened to them or something relatively small that could cut in their hand but
small that could cut in their hand but
small that could cut in their hand but they got to get back to work or they got
they got to get back to work or they got
they got to get back to work or they got to get back to their kids having that
to get back to their kids having that
to get back to their kids having that moment of compassion finding the inner
moment of compassion finding the inner
moment of compassion finding the inner gift shop girl in me has been very very
gift shop girl in me has been very very
gift shop girl in me has been very very helpful and so I think one of the things
helpful and so I think one of the things
helpful and so I think one of the things is is that learning how to be
is is that learning how to be
is is that learning how to be compassionate and being a good
compassionate and being a good
compassionate and being a good communicator has really come down to
communicator has really come down to
communicator has really come down to being able to find those unexpected
being able to find those unexpected
being able to find those unexpected moments where you might have learned
moments where you might have learned
moments where you might have learned from all the experiences
from all the experiences
from all the experiences you have the next thing that I’d like to
you have the next thing that I’d like to
you have the next thing that I’d like to talk to you about collaboration now
talk to you about collaboration now
talk to you about collaboration now there’s a lot of volunteers here today
there’s a lot of volunteers here today
there’s a lot of volunteers here today that have done everything behind the
that have done everything behind the
that have done everything behind the scenes they have made it possible for me
scenes they have made it possible for me
scenes they have made it possible for me to even find this place they emailed me
to even find this place they emailed me
to even find this place they emailed me they’ve helped me put on the mic
they’ve helped me put on the mic
they’ve helped me put on the mic backstage and made sure that my dress
backstage and made sure that my dress
backstage and made sure that my dress wasn’t all a kilter when I came onstage
wasn’t all a kilter when I came onstage
wasn’t all a kilter when I came onstage they’re making sure the rest of the
they’re making sure the rest of the
they’re making sure the rest of the speakers get to where they get to do you
speakers get to where they get to do you
speakers get to where they get to do you know what I remember in being that kid
know what I remember in being that kid
know what I remember in being that kid in high school and university in
in high school and university in
in high school and university in university I worked with the Victoria
university I worked with the Victoria
university I worked with the Victoria College Drama Society and I am NOT a
College Drama Society and I am NOT a
College Drama Society and I am NOT a very good actor I can speak in front of
very good actor I can speak in front of
very good actor I can speak in front of people
people
people I can teach now it’s taken me some time
I can teach now it’s taken me some time
I can teach now it’s taken me some time to learn that skill but where I really
to learn that skill but where I really
to learn that skill but where I really liked helping out was actually selling
liked helping out was actually selling
liked helping out was actually selling tickets I was a publicity manager making
tickets I was a publicity manager making
tickets I was a publicity manager making sure people were in the seats so that
sure people were in the seats so that
sure people were in the seats so that the actors would have someone to perform
the actors would have someone to perform
the actors would have someone to perform in front of and I worked backstage
in front of and I worked backstage
in front of and I worked backstage whether that the stage management or
whether that the stage management or
whether that the stage management or helping with the crews like the people
helping with the crews like the people
helping with the crews like the people up in the booth today and that’s where I
up in the booth today and that’s where I
up in the booth today and that’s where I was most comfortable so I realized that
was most comfortable so I realized that
was most comfortable so I realized that a lot of the stuff you can perform you
a lot of the stuff you can perform you
a lot of the stuff you can perform you can be the one with a microphone but you
can be the one with a microphone but you
can be the one with a microphone but you also need to be the person behind the
also need to be the person behind the
also need to be the person behind the stage and also on the stage but you also
stage and also on the stage but you also
stage and also on the stage but you also need those people there at the front
need those people there at the front
need those people there at the front greeting people and you need the whole
greeting people and you need the whole
greeting people and you need the whole system and in medical school I kept on
system and in medical school I kept on
system and in medical school I kept on that and I became the the director of
that and I became the the director of
that and I became the the director of one of our school musicals and and
one of our school musicals and and
one of our school musicals and and galvanized our crew of medical students
galvanized our crew of medical students
galvanized our crew of medical students that were finishing to put you put on a
that were finishing to put you put on a
that were finishing to put you put on a big production and yes we had the stars
big production and yes we had the stars
big production and yes we had the stars of our show but we also had the
of our show but we also had the
of our show but we also had the backstage crew and I was one of those
backstage crew and I was one of those
backstage crew and I was one of those people that was backstage and I you
people that was backstage and I you
people that was backstage and I you can’t see it there but I had there’s a
can’t see it there but I had there’s a
can’t see it there but I had there’s a pair of crutches off to the side there
pair of crutches off to the side there
pair of crutches off to the side there I’ve been injured so I couldn’t really
I’ve been injured so I couldn’t really
I’ve been injured so I couldn’t really dance and stuff in the show so I was
dance and stuff in the show so I was
dance and stuff in the show so I was helping direct the show and I think it’s
helping direct the show and I think it’s
helping direct the show and I think it’s in those moments that I realized that
in those moments that I realized that
in those moments that I realized that behind the stage work is actually justin
behind the stage work is actually justin
behind the stage work is actually justin is important and today in the health
is important and today in the health
is important and today in the health code collaboration scene yeah there’s a
code collaboration scene yeah there’s a
code collaboration scene yeah there’s a couple of people who are going to be the
couple of people who are going to be the
couple of people who are going to be the stars right so you might have you know
stars right so you might have you know
stars right so you might have you know like stories that you’ve heard of when
like stories that you’ve heard of when
like stories that you’ve heard of when people go to the hospital
people go to the hospital
people go to the hospital and the cardiologists saved my life and
and the cardiologists saved my life and
and the cardiologists saved my life and you know what in those moments sometimes
you know what in those moments sometimes
you know what in those moments sometimes as an emergency physician I’m like what
as an emergency physician I’m like what
as an emergency physician I’m like what am I chopped liver like did I not help
am I chopped liver like did I not help
am I chopped liver like did I not help identify your heart attack and get you
identify your heart attack and get you
identify your heart attack and get you to the cardiologist but it’s those
to the cardiologist but it’s those
to the cardiologist but it’s those moments that I realize it’s just like a
moments that I realize it’s just like a
moments that I realize it’s just like a stage performance the whole thing the
stage performance the whole thing the
stage performance the whole thing the whole hospital doesn’t work unless we
whole hospital doesn’t work unless we
whole hospital doesn’t work unless we have people there at the front of house
have people there at the front of house
have people there at the front of house and get people into the door so that the
and get people into the door so that the
and get people into the door so that the stars can shine and we have to have
stars can shine and we have to have
stars can shine and we have to have people backstage that are helping making
people backstage that are helping making
people backstage that are helping making sure that the lights are on the
sure that the lights are on the
sure that the lights are on the computers are working and all those
computers are working and all those
computers are working and all those other things and so as much as I hate to
other things and so as much as I hate to
other things and so as much as I hate to admit it in many ways I’m still that
admit it in many ways I’m still that
admit it in many ways I’m still that stage manager I’m still the girl that
stage manager I’m still the girl that
stage manager I’m still the girl that gets all the docs in the right place
gets all the docs in the right place
gets all the docs in the right place with the right patient at the right time
with the right patient at the right time
with the right patient at the right time right I’m you know the Romeo and Juliet
right I’m you know the Romeo and Juliet
right I’m you know the Romeo and Juliet can be on stage but if the lights aren’t
can be on stage but if the lights aren’t
can be on stage but if the lights aren’t on and the microphone is not on and
on and the microphone is not on and
on and the microphone is not on and there’s no one in the seats it’s kind of
there’s no one in the seats it’s kind of
there’s no one in the seats it’s kind of a moot point right and so all the people
a moot point right and so all the people
a moot point right and so all the people that helped with collaborating across
that helped with collaborating across
that helped with collaborating across the hospital system are what make
the hospital system are what make
the hospital system are what make healthcare really work and I think I
healthcare really work and I think I
healthcare really work and I think I learned that by working on tivities like
learned that by working on tivities like
learned that by working on tivities like this TEDx by working on stage
this TEDx by working on stage
this TEDx by working on stage productions in university and really
productions in university and really
productions in university and really helping out to understand how the whole
helping out to understand how the whole
helping out to understand how the whole system can flow together so the next
system can flow together so the next
system can flow together so the next thing I’d like to talk about is the can
thing I’d like to talk about is the can
thing I’d like to talk about is the can meds leader role and the leader role is
meds leader role and the leader role is
meds leader role and the leader role is something that’s new it came about in
something that’s new it came about in
something that’s new it came about in 2015 it used to be called manager and I
2015 it used to be called manager and I
2015 it used to be called manager and I think that leader is probably a more
think that leader is probably a more
think that leader is probably a more appropriate term in the context that I’m
appropriate term in the context that I’m
appropriate term in the context that I’m going to talk about it because I think
going to talk about it because I think
going to talk about it because I think that at times as doctors we do have to
that at times as doctors we do have to
that at times as doctors we do have to step up and lead in a business
step up and lead in a business
step up and lead in a business resuscitation like the ones you’ve seen
resuscitation like the ones you’ve seen
resuscitation like the ones you’ve seen on TV there’s usually someone calling
on TV there’s usually someone calling
on TV there’s usually someone calling the shots and I think about the times
the shots and I think about the times
the shots and I think about the times when I’m a leader myself in the
when I’m a leader myself in the
when I’m a leader myself in the resuscitation room calling the shots or
resuscitation room calling the shots or
resuscitation room calling the shots or making a call and I realized that a lot
making a call and I realized that a lot
making a call and I realized that a lot of the skills that I learned there
of the skills that I learned there
of the skills that I learned there actually come from watching conductors
actually come from watching conductors
actually come from watching conductors I’ve actually worked with a lot of
I’ve actually worked with a lot of
I’ve actually worked with a lot of musicians over the years I’ve worked
musicians over the years I’ve worked
musicians over the years I’ve worked with band conductors I’ve worked with
with band conductors I’ve worked with
with band conductors I’ve worked with choir conductors and I’m always amazed
choir conductors and I’m always amazed
choir conductors and I’m always amazed at their leadership capacity their job
at their leadership capacity their job
at their leadership capacity their job is to practice outside the room with
is to practice outside the room with
is to practice outside the room with their Orchestra with their
their Orchestra with their
their Orchestra with their fire and coach the best performance to
fire and coach the best performance to
fire and coach the best performance to listen intently at all the different
listen intently at all the different
listen intently at all the different moving parts all the brass the woodwind
moving parts all the brass the woodwind
moving parts all the brass the woodwind and the strings and make sure there’s
and the strings and make sure there’s
and the strings and make sure there’s balance all those Sopranos the Altos the
balance all those Sopranos the Altos the
balance all those Sopranos the Altos the baritone the tenors and making sure that
baritone the tenors and making sure that
baritone the tenors and making sure that everything follows together well and is
everything follows together well and is
everything follows together well and is coordinated and sounds amazing and I
coordinated and sounds amazing and I
coordinated and sounds amazing and I think that I’ve learned from watching
think that I’ve learned from watching
think that I’ve learned from watching great conductors and great leaders in
great conductors and great leaders in
great conductors and great leaders in this context is that you have to really
this context is that you have to really
this context is that you have to really listen and I think that’s something that
listen and I think that’s something that
listen and I think that’s something that we forget sometimes when we’re leading
we forget sometimes when we’re leading
we forget sometimes when we’re leading is that we don’t listen enough and I
is that we don’t listen enough and I
is that we don’t listen enough and I think that it’s imperative to think
think that it’s imperative to think
think that it’s imperative to think about that as a really important part of
about that as a really important part of
about that as a really important part of being a leader whether it’s in the
being a leader whether it’s in the
being a leader whether it’s in the resuscitation room we’re running a
resuscitation room we’re running a
resuscitation room we’re running a school club or actually being in charge
school club or actually being in charge
school club or actually being in charge of something like this wonderful
of something like this wonderful
of something like this wonderful conference today it’s really important
conference today it’s really important
conference today it’s really important to listen to what people are telling you
to listen to what people are telling you
to listen to what people are telling you because all those pieces actually fold
because all those pieces actually fold
because all those pieces actually fold together to make sure that everything
together to make sure that everything
together to make sure that everything goes off well now I’m not saying that
goes off well now I’m not saying that
goes off well now I’m not saying that the stakes are the same between a
the stakes are the same between a
the stakes are the same between a resuscitation room and you know like
resuscitation room and you know like
resuscitation room and you know like your regional competition for choir
your regional competition for choir
your regional competition for choir right it’s not the same but the analogy
right it’s not the same but the analogy
right it’s not the same but the analogy holds true making sure that all the
holds true making sure that all the
holds true making sure that all the people that are involved in that event
people that are involved in that event
people that are involved in that event are on their a-game in the moment that
are on their a-game in the moment that
are on their a-game in the moment that you recover from little mistakes and you
you recover from little mistakes and you
you recover from little mistakes and you work towards the bigger end goal whether
work towards the bigger end goal whether
work towards the bigger end goal whether that be to save someone get them to the
that be to save someone get them to the
that be to save someone get them to the right place
right place
right place or to actually win a competition both of
or to actually win a competition both of
or to actually win a competition both of those things requires very similar
those things requires very similar
those things requires very similar skills and so when I go to the emergency
skills and so when I go to the emergency
skills and so when I go to the emergency department I try to bring those skills
department I try to bring those skills
department I try to bring those skills with me the skills where I’m going to be
with me the skills where I’m going to be
with me the skills where I’m going to be listening to the little little beeps and
listening to the little little beeps and
listening to the little little beeps and bumps along the way
bumps along the way
bumps along the way that might be something I have to pay
that might be something I have to pay
that might be something I have to pay attention to to the shiney nursing
attention to to the shiney nursing
attention to to the shiney nursing student that’s in the corner that could
student that’s in the corner that could
student that’s in the corner that could be helping with chest compressions to
be helping with chest compressions to
be helping with chest compressions to the paramedic who needs the room to be
the paramedic who needs the room to be
the paramedic who needs the room to be completely quiet so they can have their
completely quiet so they can have their
completely quiet so they can have their solo so they can actually tell everybody
solo so they can actually tell everybody
solo so they can actually tell everybody what happened to the patient before the
what happened to the patient before the
what happened to the patient before the hot they arrived at the hospital all of
hot they arrived at the hospital all of
hot they arrived at the hospital all of those things are things that you can
those things are things that you can
those things are things that you can learn by watching and being part of a
learn by watching and being part of a
learn by watching and being part of a choir or a band and you just don’t know
choir or a band and you just don’t know
choir or a band and you just don’t know that you’re learning those skill
that you’re learning those skill
that you’re learning those skill until you sit back for a moment reflect
until you sit back for a moment reflect
until you sit back for a moment reflect on it and you realize oh yeah it’s funny
on it and you realize oh yeah it’s funny
on it and you realize oh yeah it’s funny listening is so important as a leader
listening is so important as a leader
listening is so important as a leader and I don’t know where I learned that
and I don’t know where I learned that
and I don’t know where I learned that from it’s moments when you realize that
from it’s moments when you realize that
from it’s moments when you realize that those connections are there that it’s
those connections are there that it’s
those connections are there that it’s really important and so at the end of
really important and so at the end of
really important and so at the end of the day I think what I’m trying to get
the day I think what I’m trying to get
the day I think what I’m trying to get at is that experiences outside the
at is that experiences outside the
at is that experiences outside the classroom have been as important as the
classroom have been as important as the
classroom have been as important as the experiences inside the classroom for me
experiences inside the classroom for me
experiences inside the classroom for me as in my journey towards being a doctor
as in my journey towards being a doctor
as in my journey towards being a doctor class is of course still important don’t
class is of course still important don’t
class is of course still important don’t get me wrong the teachers and the
get me wrong the teachers and the
get me wrong the teachers and the superintendent’s here will be very mad
superintendent’s here will be very mad
superintendent’s here will be very mad at me if I don’t impress upon you that
at me if I don’t impress upon you that
at me if I don’t impress upon you that right okay but and it can even be really
right okay but and it can even be really
right okay but and it can even be really fun because you can create experiences
fun because you can create experiences
fun because you can create experiences I’m sure that your teachers do a great
I’m sure that your teachers do a great
I’m sure that your teachers do a great job at that making sure you have
job at that making sure you have
job at that making sure you have projects make sure you have experiences
projects make sure you have experiences
projects make sure you have experiences where you can interact with people it’s
where you can interact with people it’s
where you can interact with people it’s not all just lecture all the time and
not all just lecture all the time and
not all just lecture all the time and that’s fantastic right but the things
that’s fantastic right but the things
that’s fantastic right but the things that are learned beyond the classroom
that are learned beyond the classroom
that are learned beyond the classroom whether it’s be on a stage like this
whether it’s be on a stage like this
whether it’s be on a stage like this prepping for this talk or learning to be
prepping for this talk or learning to be
prepping for this talk or learning to be a better team player and behind the
a better team player and behind the
a better team player and behind the scenes they can make you a better more
scenes they can make you a better more
scenes they can make you a better more compassionate person and at the end of
compassionate person and at the end of
compassionate person and at the end of the day I think that’s what makes me a
the day I think that’s what makes me a
the day I think that’s what makes me a better physician than I would be if I
better physician than I would be if I
better physician than I would be if I didn’t live those experiences outside of
didn’t live those experiences outside of
didn’t live those experiences outside of the classroom so my challenge to you
the classroom so my challenge to you
the classroom so my challenge to you today is for you look for chances to
today is for you look for chances to
today is for you look for chances to learn everywhere because I think that in
learn everywhere because I think that in
learn everywhere because I think that in everything there is something you can
everything there is something you can
everything there is something you can learn and I want you to look for those
learn and I want you to look for those
learn and I want you to look for those moments where you can have a chance to
moments where you can have a chance to
moments where you can have a chance to engage in unexpected education
”
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