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Healing the Digital Divide | Cynthia Owyoung | TEDxUCDavisSF


[Applause]

[Applause] on November 9 2016 I think the majority

on November 9 2016 I think the majority

on November 9 2016 I think the majority of America woke up saw the results of

of America woke up saw the results of

of America woke up saw the results of the presidential election and looked

the presidential election and looked

the presidential election and looked something like this

something like this

something like this I mean whether you are Republican

I mean whether you are Republican

I mean whether you are Republican Democrat or independent everyone was

Democrat or independent everyone was

Democrat or independent everyone was surprised by the presidential election

surprised by the presidential election

surprised by the presidential election every poll had Hillary Clinton in the

every poll had Hillary Clinton in the

every poll had Hillary Clinton in the lead the New York Times at one point

lead the New York Times at one point

lead the New York Times at one point gave her a 93 percent chance of winning

gave her a 93 percent chance of winning

gave her a 93 percent chance of winning but instead it was Trump who won with

but instead it was Trump who won with

but instead it was Trump who won with 47% of the vote Trump selection was met

47% of the vote Trump selection was met

47% of the vote Trump selection was met with both celebratory rallies and

with both celebratory rallies and

with both celebratory rallies and peaceful protests but in the month

peaceful protests but in the month

peaceful protests but in the month immediately following the election the

immediately following the election the

immediately following the election the Southern Poverty Law Center recorded

Southern Poverty Law Center recorded

Southern Poverty Law Center recorded over 1,000 incidents of hateful

over 1,000 incidents of hateful

over 1,000 incidents of hateful harassment this compared to 5860

harassment this compared to 5860

harassment this compared to 5860 incidents that were recorded by the FBI

incidents that were recorded by the FBI

incidents that were recorded by the FBI in all of 2015 the nation seems more

in all of 2015 the nation seems more

in all of 2015 the nation seems more divided than ever not just along

divided than ever not just along

divided than ever not just along political lines but also along racial

political lines but also along racial

political lines but also along racial gender religious and nationalist lines

gender religious and nationalist lines

gender religious and nationalist lines issues of diversity and inclusion are

issues of diversity and inclusion are

issues of diversity and inclusion are now at the forefront of the conversation

debates are raging protests seem to be

debates are raging protests seem to be happening on a weekly basis over new

happening on a weekly basis over new

happening on a weekly basis over new immigration policies women in LGBT

immigration policies women in LGBT

immigration policies women in LGBT rights whether or not our federal

rights whether or not our federal

rights whether or not our federal government should be tracking Muslims

government should be tracking Muslims

government should be tracking Muslims I’ve had so many conversations with my

I’ve had so many conversations with my

I’ve had so many conversations with my colleagues who are also driving

colleagues who are also driving

colleagues who are also driving diversity inclusion within their

diversity inclusion within their

diversity inclusion within their technology companies who are wondering

technology companies who are wondering

technology companies who are wondering how do we handle these issues and where

how do we handle these issues and where

how do we handle these issues and where do we go from here but before we can ask

do we go from here but before we can ask

do we go from here but before we can ask ourselves that question I think we also

ourselves that question I think we also

ourselves that question I think we also have to ask ourselves how do we get here

have to ask ourselves how do we get here

have to ask ourselves how do we get here in the first place let’s start by

in the first place let’s start by

in the first place let’s start by defining what I mean when I say

defining what I mean when I say

defining what I mean when I say diversity an inclusion it within the

diversity an inclusion it within the

diversity an inclusion it within the context of the technology industry

context of the technology industry

context of the technology industry diversity in its broadest form refers to

diversity in its broadest form refers to

diversity in its broadest form refers to all the differences and similarities

all the differences and similarities

all the differences and similarities that make each person unique but when we

that make each person unique but when we

that make each person unique but when we talk about diversity in tech what we’re

talk about diversity in tech what we’re

talk about diversity in tech what we’re referring to primarily is those groups

referring to primarily is those groups

referring to primarily is those groups that are underrepresented within the

that are underrepresented within the

that are underrepresented within the industry typical

industry typical

industry typical eight blacks Latinos and women on the

eight blacks Latinos and women on the

eight blacks Latinos and women on the other hand inclusion means leveraging

other hand inclusion means leveraging

other hand inclusion means leveraging taking all of that diversity and

taking all of that diversity and

taking all of that diversity and leveraging it to its fullest potential

leveraging it to its fullest potential

leveraging it to its fullest potential so that everyone can have a sense of

so that everyone can have a sense of

so that everyone can have a sense of belonging no matter what your background

belonging no matter what your background

belonging no matter what your background because there have been so much so many

because there have been so much so many

because there have been so much so many research studies done on the benefits of

research studies done on the benefits of

research studies done on the benefits of diversity where companies that have that

diversity where companies that have that

diversity where companies that have that are more racially and gender diverse

are more racially and gender diverse

are more racially and gender diverse perform better financially where you see

perform better financially where you see

perform better financially where you see more diverse teams generating more

more diverse teams generating more

more diverse teams generating more innovative ideas understandably the tech

innovative ideas understandably the tech

innovative ideas understandably the tech industry has really tried to embrace

industry has really tried to embrace

industry has really tried to embrace more diversity and inclusion in its

more diversity and inclusion in its

more diversity and inclusion in its ranks but unfortunately with less than

ranks but unfortunately with less than

ranks but unfortunately with less than stellar results

stellar results

stellar results case in point just 1% of employees at

case in point just 1% of employees at

case in point just 1% of employees at tech giant’s Airbnb Facebook Google and

tech giant’s Airbnb Facebook Google and

tech giant’s Airbnb Facebook Google and Yahoo are black and this number hasn’t

Yahoo are black and this number hasn’t

Yahoo are black and this number hasn’t changed since 2014 when these companies

changed since 2014 when these companies

changed since 2014 when these companies first started reporting their

first started reporting their

first started reporting their demographics and this in spite of the

demographics and this in spite of the

demographics and this in spite of the fact that they are pouring millions of

fact that they are pouring millions of

fact that they are pouring millions of dollars into their diversity programs

dollars into their diversity programs

dollars into their diversity programs and publicly pledging to do better why

and publicly pledging to do better why

and publicly pledging to do better why has there been so little progress on

has there been so little progress on

has there been so little progress on diversity and inclusion in tech I think

diversity and inclusion in tech I think

diversity and inclusion in tech I think it’s because Silicon Valley lives in a

it’s because Silicon Valley lives in a

it’s because Silicon Valley lives in a bubble that has been created primarily

bubble that has been created primarily

bubble that has been created primarily by white straight males from elite

by white straight males from elite

by white straight males from elite educational backgrounds that means that

educational backgrounds that means that

educational backgrounds that means that they find it very difficult to relate to

they find it very difficult to relate to

they find it very difficult to relate to other marginalized experiences that are

other marginalized experiences that are

other marginalized experiences that are not their own the other major reason why

not their own the other major reason why

not their own the other major reason why tech was so surprised by the results of

tech was so surprised by the results of

tech was so surprised by the results of the election is because they have a very

the election is because they have a very

the election is because they have a very narrow definition of diversity that I

narrow definition of diversity that I

narrow definition of diversity that I referred to earlier this almost singular

referred to earlier this almost singular

referred to earlier this almost singular focus on race and gender means we don’t

focus on race and gender means we don’t

focus on race and gender means we don’t tend to consider other marginalized

tend to consider other marginalized

tend to consider other marginalized experiences like those communities in

experiences like those communities in

experiences like those communities in middle America that really helped to

middle America that really helped to

middle America that really helped to drive that election result we’ve

drive that election result we’ve

drive that election result we’ve traditionally defined the digital divide

traditionally defined the digital divide

traditionally defined the digital divide as an issue of access to technology

as an issue of access to technology

as an issue of access to technology those who have it versus those who don’t

those who have it versus those who don’t

those who have it versus those who don’t I think we actually need to expand that

I think we actually need to expand that

I think we actually need to expand that definition to include those who can

definition to include those who can

definition to include those who can fully participate in and directly

fully participate in and directly

fully participate in and directly benefit from

benefit from

benefit from the technology revolution versus those

the technology revolution versus those

the technology revolution versus those who can’t I’m not talking about whether

who can’t I’m not talking about whether

who can’t I’m not talking about whether or not you have the ability to download

or not you have the ability to download

or not you have the ability to download the latest Netflix show or Skype with

the latest Netflix show or Skype with

the latest Netflix show or Skype with your friends I’m really talking about

your friends I’m really talking about

your friends I’m really talking about whether or not people feel like their

whether or not people feel like their

whether or not people feel like their lives are better off as a direct result

lives are better off as a direct result

lives are better off as a direct result of advancements in technology and

of advancements in technology and

of advancements in technology and clearly that is not true for everyone in

clearly that is not true for everyone in

clearly that is not true for everyone in the country the working class in

the country the working class in

the country the working class in particular have been disrupted displaced

particular have been disrupted displaced

particular have been disrupted displaced and disenfranchised because technology

and disenfranchised because technology

and disenfranchised because technology has not benefited them factories have

has not benefited them factories have

has not benefited them factories have closed because technology has enabled

closed because technology has enabled

closed because technology has enabled globalization jobs have literally been

globalization jobs have literally been

globalization jobs have literally been taken over by robots and towns have been

taken over by robots and towns have been

taken over by robots and towns have been neglected because their best and

neglected because their best and

neglected because their best and brightest leave and never come back

brightest leave and never come back

brightest leave and never come back then Trump came along and promised to

then Trump came along and promised to

then Trump came along and promised to change all of that so almost half of

change all of that so almost half of

change all of that so almost half of America voted for that change now what

America voted for that change now what

America voted for that change now what role did tech play in achieving that

role did tech play in achieving that

role did tech play in achieving that result technology is defined as the

result technology is defined as the

result technology is defined as the application of science to invent useful

application of science to invent useful

application of science to invent useful things or to solve problems but you

things or to solve problems but you

things or to solve problems but you often the Technic the problems that are

often the Technic the problems that are

often the Technic the problems that are being solved by the tech industry are at

being solved by the tech industry are at

being solved by the tech industry are at the top of Maslow’s hierarchy of needs

the top of Maslow’s hierarchy of needs

the top of Maslow’s hierarchy of needs in a lot of cases we tend to categorize

in a lot of cases we tend to categorize

in a lot of cases we tend to categorize ourselves as solving problems even

ourselves as solving problems even

ourselves as solving problems even beyond self-actualization

beyond self-actualization

beyond self-actualization and ignoring those basic needs at the

and ignoring those basic needs at the

and ignoring those basic needs at the bottom for food water and safety in text

bottom for food water and safety in text

bottom for food water and safety in text hubris people often lament the fact the

hubris people often lament the fact the

hubris people often lament the fact the this perception that there aren’t enough

this perception that there aren’t enough

this perception that there aren’t enough there isn’t enough diverse talent that’s

there isn’t enough diverse talent that’s

there isn’t enough diverse talent that’s qualified to fill tech roles but I

qualified to fill tech roles but I

qualified to fill tech roles but I haven’t really seen a lot of tech

haven’t really seen a lot of tech

haven’t really seen a lot of tech companies going to middle America and

companies going to middle America and

companies going to middle America and training people to learn how to code nor

training people to learn how to code nor

training people to learn how to code nor are they hiring for roles outside of

are they hiring for roles outside of

are they hiring for roles outside of their tech hubs on the coasts or opening

their tech hubs on the coasts or opening

their tech hubs on the coasts or opening offices in more depressed areas of the

offices in more depressed areas of the

offices in more depressed areas of the United States to help revitalize them I

United States to help revitalize them I

United States to help revitalize them I was once talking to a tech company that

was once talking to a tech company that

was once talking to a tech company that wanted to hire more diverse talent in

wanted to hire more diverse talent in

wanted to hire more diverse talent in its engineering organization but

its engineering organization but

its engineering organization but required that they all be co-located in

required that they all be co-located in

required that they all be co-located in Santa Clara California and they wouldn’t

Santa Clara California and they wouldn’t

Santa Clara California and they wouldn’t budge on that and so I had to very

budge on that and so I had to very

budge on that and so I had to very politely tell them that they needed to

politely tell them that they needed to

politely tell them that they needed to re-examine their commitment to diversity

re-examine their commitment to diversity

re-examine their commitment to diversity and inclusion thank you

Tech should really enable people at all

Tech should really enable people at all levels of Maslow’s hierarchy to meet

levels of Maslow’s hierarchy to meet

levels of Maslow’s hierarchy to meet their needs through jobs education and

their needs through jobs education and

their needs through jobs education and investments and by expanding this

investments and by expanding this

investments and by expanding this definition of diversity to include all

definition of diversity to include all

definition of diversity to include all marginalized communities Tech might

marginalized communities Tech might

marginalized communities Tech might actually have a shot at increasing their

actually have a shot at increasing their

actually have a shot at increasing their demographic diversity beyond that 1% so

demographic diversity beyond that 1% so

demographic diversity beyond that 1% so how do we make this real in an era where

how do we make this real in an era where

how do we make this real in an era where diversity and inclusion is not likely to

diversity and inclusion is not likely to

diversity and inclusion is not likely to be prioritized by our federal government

be prioritized by our federal government

be prioritized by our federal government tech companies have a choice to make

tech companies have a choice to make

tech companies have a choice to make ahead of them and if you’re familiar

ahead of them and if you’re familiar

ahead of them and if you’re familiar with the matrix you know the analogy I’m

with the matrix you know the analogy I’m

with the matrix you know the analogy I’m about to do do they take the red pill

about to do do they take the red pill

about to do do they take the red pill and put more resources and action behind

and put more resources and action behind

and put more resources and action behind diversity inclusion efforts as

diversity inclusion efforts as

diversity inclusion efforts as immigration religion and other diversity

immigration religion and other diversity

immigration religion and other diversity issues become flashpoints in our

issues become flashpoints in our

issues become flashpoints in our national debate or do they take the blue

national debate or do they take the blue

national debate or do they take the blue pill and ignore it all to maintain the

pill and ignore it all to maintain the

pill and ignore it all to maintain the status quo all in the name of what’s

status quo all in the name of what’s

status quo all in the name of what’s best for the business

best for the business

best for the business some people will double down and take

some people will double down and take

some people will double down and take the red pill there’s a sense of urgency

the red pill there’s a sense of urgency

the red pill there’s a sense of urgency and

and

and some that is driving people together

some that is driving people together

some that is driving people together around these issues that I haven’t seen

around these issues that I haven’t seen

around these issues that I haven’t seen in my 15 years of doing this work people

in my 15 years of doing this work people

in my 15 years of doing this work people who have never supported the versity and

who have never supported the versity and

who have never supported the versity and inclusion actively in some way in the

inclusion actively in some way in the

inclusion actively in some way in the past are now picking up the phone

past are now picking up the phone

past are now picking up the phone calling their legislators signing

calling their legislators signing

calling their legislators signing petitions participating in protests

petitions participating in protests

petitions participating in protests companies that have been apolitical in

companies that have been apolitical in

companies that have been apolitical in the past are now abandoning those

the past are now abandoning those

the past are now abandoning those stances and taking very clear stands and

stances and taking very clear stands and

stances and taking very clear stands and saying more diversity and more inclusion

saying more diversity and more inclusion

saying more diversity and more inclusion which is really wonderful to see others

which is really wonderful to see others

which is really wonderful to see others will choose the blue pill and get

will choose the blue pill and get

will choose the blue pill and get pressured by their shareholders to focus

pressured by their shareholders to focus

pressured by their shareholders to focus on other important business issues like

on other important business issues like

on other important business issues like new immigration policies that will

new immigration policies that will

new immigration policies that will tighten labor availability or new trade

tighten labor availability or new trade

tighten labor availability or new trade policies that may make doing business on

policies that may make doing business on

policies that may make doing business on a global scale more difficult these

a global scale more difficult these

a global scale more difficult these companies will still say that they are

companies will still say that they are

companies will still say that they are truly committed to diversity and

truly committed to diversity and

truly committed to diversity and inclusion but taking action on it will

inclusion but taking action on it will

inclusion but taking action on it will fall lower and lower on the priority

fall lower and lower on the priority

fall lower and lower on the priority list until it quietly falls off the edge

list until it quietly falls off the edge

list until it quietly falls off the edge for those of you who choose to take the

for those of you who choose to take the

for those of you who choose to take the red pill I urge you to make focusing on

red pill I urge you to make focusing on

red pill I urge you to make focusing on diversity inclusion your number one

diversity inclusion your number one

diversity inclusion your number one priority because without voices from all

priority because without voices from all

priority because without voices from all walks of life at the table the tech

walks of life at the table the tech

walks of life at the table the tech industry will continue to be surprised

industry will continue to be surprised

industry will continue to be surprised in the same way that we were surprised

in the same way that we were surprised

in the same way that we were surprised last November so what’s the game plan

last November so what’s the game plan

last November so what’s the game plan first develop your empathy for all

first develop your empathy for all

first develop your empathy for all marginalized communities visit them talk

marginalized communities visit them talk

marginalized communities visit them talk to them understand what is going on in

to them understand what is going on in

to them understand what is going on in those communities and then work with

those communities and then work with

those communities and then work with them to make a plan to fix it in Van

them to make a plan to fix it in Van

them to make a plan to fix it in Van Jones series the messy truth he visits

Jones series the messy truth he visits

Jones series the messy truth he visits Gettysburg Pennsylvania to talk to

Gettysburg Pennsylvania to talk to

Gettysburg Pennsylvania to talk to people from all sides of the political

people from all sides of the political

people from all sides of the political spectrum he doesn’t necessarily agree

spectrum he doesn’t necessarily agree

spectrum he doesn’t necessarily agree with their positions or their logic but

with their positions or their logic but

with their positions or their logic but he comes away with a better

he comes away with a better

he comes away with a better understanding of what drives them and

understanding of what drives them and

understanding of what drives them and what unites them in their humanity if

what unites them in their humanity if

what unites them in their humanity if tech does its own version of this tech

tech does its own version of this tech

tech does its own version of this tech leaders will be much better positioned

leaders will be much better positioned

leaders will be much better positioned to make business decisions that take

to make business decisions that take

to make business decisions that take into account all marginalized community

into account all marginalized community

into account all marginalized community I’d be more capable of creating

I’d be more capable of creating

I’d be more capable of creating inclusive environments within their

inclusive environments within their

inclusive environments within their companies that embrace people from all

companies that embrace people from all

companies that embrace people from all different backgrounds next support

different backgrounds next support

different backgrounds next support organizations that will provide

organizations that will provide

organizations that will provide technology access and job training to

technology access and job training to

technology access and job training to underserved communities that doesn’t

underserved communities that doesn’t

underserved communities that doesn’t just mean urban communities but rural

just mean urban communities but rural

just mean urban communities but rural America as well in Oakland there’s an

America as well in Oakland there’s an

America as well in Oakland there’s an organization called yes we code that

organization called yes we code that

organization called yes we code that provides technology access training and

provides technology access training and

provides technology access training and resources to 100,000 underrepresented

resources to 100,000 underrepresented

resources to 100,000 underrepresented minorities connecting them to careers in

minorities connecting them to careers in

minorities connecting them to careers in technology

technology

technology what if tech companies got together and

what if tech companies got together and

what if tech companies got together and created a coalition to do something

created a coalition to do something

created a coalition to do something similar in middle and small-town America

similar in middle and small-town America

similar in middle and small-town America imagine if we could connect all of these

imagine if we could connect all of these

imagine if we could connect all of these different organizations together the

different organizations together the

different organizations together the talent pipeline would become so much

talent pipeline would become so much

talent pipeline would become so much more diverse and robust last invest in

more diverse and robust last invest in

more diverse and robust last invest in areas Tech has disrupted poor your

areas Tech has disrupted poor your

areas Tech has disrupted poor your capital into places like Detroit

capital into places like Detroit

capital into places like Detroit Scranton and South Bend Indiana probably

Scranton and South Bend Indiana probably

Scranton and South Bend Indiana probably one of the best examples of a city that

one of the best examples of a city that

one of the best examples of a city that has transformed itself reimagined itself

has transformed itself reimagined itself

has transformed itself reimagined itself as a technology hub where they’ve taken

as a technology hub where they’ve taken

as a technology hub where they’ve taken blighted industrial land and turned it

blighted industrial land and turned it

blighted industrial land and turned it into thriving technology data centers

into thriving technology data centers

into thriving technology data centers healing this new digital divide will

healing this new digital divide will

healing this new digital divide will take time attention and hard work Tech

take time attention and hard work Tech

take time attention and hard work Tech cannot sit back on its laurels at this

cannot sit back on its laurels at this

cannot sit back on its laurels at this critical inflection point in the history

critical inflection point in the history

critical inflection point in the history of progress for diversity and inclusion

of progress for diversity and inclusion

of progress for diversity and inclusion we must all take action if we’re truly

we must all take action if we’re truly

we must all take action if we’re truly going to move the needle around

going to move the needle around

going to move the needle around diversity in tech whether you are on the

diversity in tech whether you are on the

diversity in tech whether you are on the left or the right a Hillary or a trump

left or the right a Hillary or a trump

left or the right a Hillary or a trump supporter a white middle-class

supporter a white middle-class

supporter a white middle-class working-class farmer or a Syrian refugee

working-class farmer or a Syrian refugee

working-class farmer or a Syrian refugee I ask you to please meet in the middle

I ask you to please meet in the middle

I ask you to please meet in the middle find a way to connect with each other

find a way to connect with each other

find a way to connect with each other and respect each other’s diversity and

and respect each other’s diversity and

and respect each other’s diversity and include everyone in your hopes for a

include everyone in your hopes for a

include everyone in your hopes for a brighter stronger future thank you

brighter stronger future thank you

brighter stronger future thank you you

you

you [Applause]

”

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