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Eye contact can’t be automated | Phillip Auerswald | TEDxTysons


your name

your name so we raise your hands if you’re a human

so we raise your hands if you’re a human

so we raise your hands if you’re a human being

being

being Homo sapiens any homeless aliens great a

Homo sapiens any homeless aliens great a

Homo sapiens any homeless aliens great a lot of homeless a fans in the audience

lot of homeless a fans in the audience

lot of homeless a fans in the audience okay raise your hand if you’re about to

okay raise your hand if you’re about to

okay raise your hand if you’re about to become obsolete or irrelevant fewer

become obsolete or irrelevant fewer

become obsolete or irrelevant fewer hands but I know you’re being timid

hands but I know you’re being timid

hands but I know you’re being timid because we’ve all heard this story right

because we’ve all heard this story right

because we’ve all heard this story right we are all about to become obsolete or

we are all about to become obsolete or

we are all about to become obsolete or irrelevant and if not us then certainly

irrelevant and if not us then certainly

irrelevant and if not us then certainly our children no amount of coding camp

our children no amount of coding camp

our children no amount of coding camp will help travel soccer definitely not

will help travel soccer definitely not

will help travel soccer definitely not okay

okay

okay algorithms have already defeated the

algorithms have already defeated the

algorithms have already defeated the best among us in chess in jeopardy and

best among us in chess in jeopardy and

best among us in chess in jeopardy and most recently in the famously

most recently in the famously

most recently in the famously challenging and subtle game of Go

challenging and subtle game of Go

challenging and subtle game of Go we have robot bartenders on cruise ships

we have robot bartenders on cruise ships

we have robot bartenders on cruise ships in Thailand they have robot food tasters

in Thailand they have robot food tasters

in Thailand they have robot food tasters and in Saudi Arabia yes

and in Saudi Arabia yes

and in Saudi Arabia yes robot camel jockeys so in short

robot camel jockeys so in short

robot camel jockeys so in short algorithms are doing work so well and

algorithms are doing work so well and

algorithms are doing work so well and doing work performed by humans so well

doing work performed by humans so well

doing work performed by humans so well they’re pretty soon there won’t be

they’re pretty soon there won’t be

they’re pretty soon there won’t be anything left for us to do okay that’s

anything left for us to do okay that’s

anything left for us to do okay that’s the story there’s another story that

the story there’s another story that

the story there’s another story that you’ve probably heard which is that

you’ve probably heard which is that

you’ve probably heard which is that we’re on the cusp of a great singularity

we’re on the cusp of a great singularity

we’re on the cusp of a great singularity humans transcend biology as the

humans transcend biology as the

humans transcend biology as the algorithmic frontier moves forward we

algorithmic frontier moves forward we

algorithmic frontier moves forward we will all become man-machine cyborgs

will all become man-machine cyborgs

will all become man-machine cyborgs every one of us an iron man or an iron

every one of us an iron man or an iron

every one of us an iron man or an iron woman living indefinitely so what will

woman living indefinitely so what will

woman living indefinitely so what will it be for us this utopian singularity or

it be for us this utopian singularity or

it be for us this utopian singularity or a dystopian world without work the story

a dystopian world without work the story

a dystopian world without work the story that I want to tell today and the story

that I want to tell today and the story

that I want to tell today and the story that I believe reflects the actual flow

that I believe reflects the actual flow

that I believe reflects the actual flow of history not just going back decades

of history not just going back decades

of history not just going back decades but going back centuries and millennia

but going back centuries and millennia

but going back centuries and millennia is neither of these the story I want to

is neither of these the story I want to

is neither of these the story I want to tell is yes algorithms and data enabled

tell is yes algorithms and data enabled

tell is yes algorithms and data enabled machines are

machines are

machines are advancing and becoming more powerful at

advancing and becoming more powerful at

advancing and becoming more powerful at an exponential rate and no we will not

an exponential rate and no we will not

an exponential rate and no we will not be working in the same way in 20 years

be working in the same way in 20 years

be working in the same way in 20 years ten years or even five years as we are

ten years or even five years as we are

ten years or even five years as we are today but as the comparative advantage

today but as the comparative advantage

today but as the comparative advantage of machine over man continues to grow in

of machine over man continues to grow in

of machine over man continues to grow in many areas of work the human advantage

many areas of work the human advantage

many areas of work the human advantage will persist an indoor indefinitely in

will persist an indoor indefinitely in

will persist an indoor indefinitely in others in my story they answer the

others in my story they answer the

others in my story they answer the question what can humans do better than

question what can humans do better than

question what can humans do better than digital computers is pretty simple

digital computers is pretty simple

digital computers is pretty simple humans are better and being human which

humans are better and being human which

humans are better and being human which of course leads to the question what

of course leads to the question what

of course leads to the question what does it mean to be human and that is the

does it mean to be human and that is the

does it mean to be human and that is the question we have to answer now it turns

question we have to answer now it turns

question we have to answer now it turns out that humans and tools machines have

out that humans and tools machines have

out that humans and tools machines have been Co evolving for as long as we’ve

been Co evolving for as long as we’ve

been Co evolving for as long as we’ve been humans our hominid ancestors 2

been humans our hominid ancestors 2

been humans our hominid ancestors 2 million years ago had the idea to cut

million years ago had the idea to cut

million years ago had the idea to cut into meat and pounded tubers like yams

into meat and pounded tubers like yams

into meat and pounded tubers like yams before eating them now what this did was

before eating them now what this did was

before eating them now what this did was to sort of pre digest the food it was

to sort of pre digest the food it was

to sort of pre digest the food it was like we outsource part of our digestive

like we outsource part of our digestive

like we outsource part of our digestive system and because sticks literal sticks

system and because sticks literal sticks

system and because sticks literal sticks and stones were doing work for us we

and stones were doing work for us we

and stones were doing work for us we could do other work and the other work

could do other work and the other work

could do other work and the other work that we did was to grow our relative to

that we did was to grow our relative to

that we did was to grow our relative to other animals large and in particular

other animals large and in particular

other animals large and in particular densely interconnected brains so what

densely interconnected brains so what

densely interconnected brains so what this first production process did this

this first production process did this

this first production process did this first recipe did was literally make us

first recipe did was literally make us

first recipe did was literally make us the species that we are today for better

the species that we are today for better

the species that we are today for better and for worse in my book the code

and for worse in my book the code

and for worse in my book the code economy of 40,000 year history I refer

economy of 40,000 year history I refer

economy of 40,000 year history I refer to the evolution of human societies from

to the evolution of human societies from

to the evolution of human societies from simplicity to complexity over the span

simplicity to complexity over the span

simplicity to complexity over the span of millenia as the advance of code now

of millenia as the advance of code now

of millenia as the advance of code now my use of the word code requires some

my use of the word code requires some

my use of the word code requires some explanation when we think about code in

explanation when we think about code in

explanation when we think about code in the context of the future of work or the

the context of the future of work or the

the context of the future of work or the past of work we tend to default to

past of work we tend to default to

past of work we tend to default to thinking about computer code digital

thinking about computer code digital

thinking about computer code digital code and that’s certainly relevant in

code and that’s certainly relevant in

code and that’s certainly relevant in the story I’m telling today we can think

the story I’m telling today we can think

the story I’m telling today we can think about legal codes Cryptologic codes

about legal codes Cryptologic codes

about legal codes Cryptologic codes building code

building code

building code a lot of different versions of code but

a lot of different versions of code but

a lot of different versions of code but the the version of the word code the

the the version of the word code the

the the version of the word code the meaning of the word code that is of

meaning of the word code that is of

meaning of the word code that is of greatest relevance to my talk today is

greatest relevance to my talk today is

greatest relevance to my talk today is actually genetic code DNA and the

actually genetic code DNA and the

actually genetic code DNA and the question that I posed is essentially

question that I posed is essentially

question that I posed is essentially what is if we take this evolutionary

what is if we take this evolutionary

what is if we take this evolutionary notion of human societies in the economy

notion of human societies in the economy

notion of human societies in the economy what is the analog to DNA and human

what is the analog to DNA and human

what is the analog to DNA and human societies and my answer is that the

societies and my answer is that the

societies and my answer is that the analog is production processes it’s how

analog is production processes it’s how

analog is production processes it’s how we take inputs and convert them into

we take inputs and convert them into

we take inputs and convert them into outputs ideas into things ingredients

outputs ideas into things ingredients

outputs ideas into things ingredients into meals literally recipes so staying

into meals literally recipes so staying

into meals literally recipes so staying with literal culinary recipes for a

with literal culinary recipes for a

with literal culinary recipes for a moment

moment

moment consider this Sumerian tablets dating

consider this Sumerian tablets dating

consider this Sumerian tablets dating from 3500 BC the first known recipe book

from 3500 BC the first known recipe book

from 3500 BC the first known recipe book in case you’re curious it contains

in case you’re curious it contains

in case you’re curious it contains recipes for 25 stews 22 meats two is

recipes for 25 stews 22 meats two is

recipes for 25 stews 22 meats two is three vegetarian what the existence of

three vegetarian what the existence of

three vegetarian what the existence of this cookbook tells us is that we have

this cookbook tells us is that we have

this cookbook tells us is that we have not only been inventing new recipes but

not only been inventing new recipes but

not only been inventing new recipes but we’ve been writing them down encoding

we’ve been writing them down encoding

we’ve been writing them down encoding them sharing with sharing them with

them sharing with sharing them with

them sharing with sharing them with other people for 5,000 years now

other people for 5,000 years now

other people for 5,000 years now consider this further astonishing fact

consider this further astonishing fact

consider this further astonishing fact in those 5,000 years about a hundred

in those 5,000 years about a hundred

in those 5,000 years about a hundred billion people have been alive that’s

billion people have been alive that’s

billion people have been alive that’s four quadrillion meals prepared in some

four quadrillion meals prepared in some

four quadrillion meals prepared in some manner or another and consumed over five

manner or another and consumed over five

manner or another and consumed over five thousand years with more or less the

thousand years with more or less the

thousand years with more or less the same in fact due to monoculture and

same in fact due to monoculture and

same in fact due to monoculture and large-scale agriculture a shrinking set

large-scale agriculture a shrinking set

large-scale agriculture a shrinking set of ingredients so our creativity has

of ingredients so our creativity has

of ingredients so our creativity has been sufficient at over 5,000 years we

been sufficient at over 5,000 years we

been sufficient at over 5,000 years we can not only come up with new recipes

can not only come up with new recipes

can not only come up with new recipes but it’s possible to not just survive

but it’s possible to not just survive

but it’s possible to not just survive but prosper in our society by inventing

but prosper in our society by inventing

but prosper in our society by inventing new recipes and sharing them with other

new recipes and sharing them with other

new recipes and sharing them with other people as the story of Julia Child

people as the story of Julia Child

people as the story of Julia Child so clearly attests now I refer to for

so clearly attests now I refer to for

so clearly attests now I refer to for 40,000 years as as as my reference point

40,000 years as as as my reference point

40,000 years as as as my reference point for the advance of code because the

for the advance of code because the

for the advance of code because the first complex multistage production

first complex multistage production

first complex multistage production process that that archaeologists have

process that that archaeologists have

process that that archaeologists have documented is the production of obsidian

documented is the production of obsidian

documented is the production of obsidian axes in the Upper Paleolithic era about

axes in the Upper Paleolithic era about

axes in the Upper Paleolithic era about thousand years ago subsequently in the

thousand years ago subsequently in the

thousand years ago subsequently in the Neolithic Europe about ten thousand

Neolithic Europe about ten thousand

Neolithic Europe about ten thousand years ago we built enormous monuments of

years ago we built enormous monuments of

years ago we built enormous monuments of stone that required semi-permanent

stone that required semi-permanent

stone that required semi-permanent encampments for their construction and

encampments for their construction and

encampments for their construction and maintenance one of these encampments

maintenance one of these encampments

maintenance one of these encampments developed into humanity’s first city

developed into humanity’s first city

developed into humanity’s first city shuttle Hewitt in modern-day Turkey as

shuttle Hewitt in modern-day Turkey as

shuttle Hewitt in modern-day Turkey as famed urbanist Jane Jacobs wrote in her

famed urbanist Jane Jacobs wrote in her

famed urbanist Jane Jacobs wrote in her book the economy of cities agriculture

book the economy of cities agriculture

book the economy of cities agriculture and cities evolved together developed

and cities evolved together developed

and cities evolved together developed together ideas and seeds hybridized

together ideas and seeds hybridized

together ideas and seeds hybridized together and code became trades guild

together and code became trades guild

together and code became trades guild protected trades that were so stable

protected trades that were so stable

protected trades that were so stable over time that they became family names

over time that they became family names

over time that they became family names Baker burger Smith or Eisenhower which

Baker burger Smith or Eisenhower which

Baker burger Smith or Eisenhower which means iron worker in the 20th century

means iron worker in the 20th century

means iron worker in the 20th century production by small-scale tradesmen

production by small-scale tradesmen

production by small-scale tradesmen craftsmen family farmers began to be

craftsmen family farmers began to be

craftsmen family farmers began to be overtaken by large complex firms society

overtaken by large complex firms society

overtaken by large complex firms society invented a new way to organize work the

invented a new way to organize work the

invented a new way to organize work the job now admittedly there were large

job now admittedly there were large

job now admittedly there were large scale organizations before the 20th

scale organizations before the 20th

scale organizations before the 20th century notably the British East India

century notably the British East India

century notably the British East India Company and there might have been

Company and there might have been

Company and there might have been versions of something like what we would

versions of something like what we would

versions of something like what we would call a job today

call a job today

call a job today but it was really only in the last

but it was really only in the last

but it was really only in the last hundred years that we had fixed roles

hundred years that we had fixed roles

hundred years that we had fixed roles specific sub routines within sub

specific sub routines within sub

specific sub routines within sub routines within large organizations

unions pensions all of the things that

unions pensions all of the things that we think about it as a job or just in

we think about it as a job or just in

we think about it as a job or just in the last hundred years a blink in human

the last hundred years a blink in human

the last hundred years a blink in human history in the last 40 years in the

history in the last 40 years in the

history in the last 40 years in the United States and other advanced

United States and other advanced

United States and other advanced industrialized country and countries

industrialized country and countries

industrialized country and countries another ethical change took place

Manufacturing farms became increasingly

Manufacturing farms became increasingly efficient as a consequence of both

efficient as a consequence of both

efficient as a consequence of both algorithms and robots as well as improve

algorithms and robots as well as improve

algorithms and robots as well as improve production processes management it was

production processes management it was

production processes management it was possible to produce the output consumed

possible to produce the output consumed

possible to produce the output consumed in society with far fewer people that

in society with far fewer people that

in society with far fewer people that had been the case in the past the

had been the case in the past the

had been the case in the past the society shifted to services it turns out

society shifted to services it turns out

society shifted to services it turns out that data on word frequencies from

that data on word frequencies from

that data on word frequencies from Google Ngram Google’s Ngram tool show

Google Ngram Google’s Ngram tool show

Google Ngram Google’s Ngram tool show that the phrases have a nice day and may

that the phrases have a nice day and may

that the phrases have a nice day and may I help you emerged into common parlance

I help you emerged into common parlance

I help you emerged into common parlance at the same time that the economy

at the same time that the economy

at the same time that the economy shifted from manufacturing to services

shifted from manufacturing to services

shifted from manufacturing to services now in the last 10 or 15 years these

now in the last 10 or 15 years these

now in the last 10 or 15 years these mechanistic scripted versions of a

mechanistic scripted versions of a

mechanistic scripted versions of a service economy have began slowly to

service economy have began slowly to

service economy have began slowly to yield to a more fluid theatrical version

yield to a more fluid theatrical version

yield to a more fluid theatrical version of the Apple Store or of Harry Potter

of the Apple Store or of Harry Potter

of the Apple Store or of Harry Potter world we are ostensibly in the age of

world we are ostensibly in the age of

world we are ostensibly in the age of the experience economy corporations

the experience economy corporations

the experience economy corporations around the world are now talking about

around the world are now talking about

around the world are now talking about not providing goods and services to

not providing goods and services to

not providing goods and services to their customers but to create

their customers but to create

their customers but to create experiences so that roughly speaking is

experiences so that roughly speaking is

experiences so that roughly speaking is where we are today so where are we going

where we are today so where are we going

where we are today so where are we going before I conclude I’m gonna ask you to

before I conclude I’m gonna ask you to

before I conclude I’m gonna ask you to do something for me it’s gonna take

do something for me it’s gonna take

do something for me it’s gonna take about 45 seconds maybe a minute that’s

about 45 seconds maybe a minute that’s

about 45 seconds maybe a minute that’s going to require some work so you guys

going to require some work so you guys

going to require some work so you guys ready I’m going to ask you to stand up

ready I’m going to ask you to stand up

ready I’m going to ask you to stand up it has to stand up first unless you

it has to stand up first unless you

it has to stand up first unless you can’t which is fine then we’re gonna

can’t which is fine then we’re gonna

can’t which is fine then we’re gonna have to sort of lean and stand up stand

have to sort of lean and stand up stand

have to sort of lean and stand up stand up everybody stand up and find one

up everybody stand up and find one

up everybody stand up and find one person exactly one person if you don’t

person exactly one person if you don’t

person exactly one person if you don’t have a person that’s okay

have a person that’s okay

have a person that’s okay but try to find exactly one person and

but try to find exactly one person and

but try to find exactly one person and hold their hand for one moment just one

hold their hand for one moment just one

hold their hand for one moment just one person to be your partner okay turn

person to be your partner okay turn

person to be your partner okay turn around if you don’t have a person just

around if you don’t have a person just

around if you don’t have a person just one it can only be one it’s got to only

one it can only be one it’s got to only

one it can only be one it’s got to only been one person so you got to turn

been one person so you got to turn

been one person so you got to turn around and find somebody this is the

around and find somebody this is the

around and find somebody this is the tricky part find one person one person

tricky part find one person one person

tricky part find one person one person okay

okay

okay now now I’m going to count to three

now now I’m going to count to three

now now I’m going to count to three listen up you got to have your one

listen up you got to have your one

listen up you got to have your one person I’m going to count to three and

person I’m going to count to three and

person I’m going to count to three and at three I want you to look into that

at three I want you to look into that

at three I want you to look into that person’s eyes for five seconds

person’s eyes for five seconds

person’s eyes for five seconds do not look away do not blink

do not look away do not blink

do not look away do not blink okay just five seconds all right on the

okay just five seconds all right on the

okay just five seconds all right on the count of three one two three

all right I love that I loved watching

all right I love that I loved watching you guys do that all right okay so so so

you guys do that all right okay so so so

you guys do that all right okay so so so how did that feel

how did that feel

how did that feel why did I ask you to do that okay you

why did I ask you to do that okay you

why did I ask you to do that okay you can sit down now thank you getting back

can sit down now thank you getting back

can sit down now thank you getting back to where I started

to where I started

to where I started what does it mean to be human right to

what does it mean to be human right to

what does it mean to be human right to be human is to to create to collaborate

be human is to to create to collaborate

be human is to to create to collaborate to share we know that from the

to share we know that from the

to share we know that from the archaeological and anthropological

archaeological and anthropological

archaeological and anthropological record we are a social species

anthropologist eel Wilson wrote in his

anthropologist eel Wilson wrote in his book the social conquest of Earth that

book the social conquest of Earth that

book the social conquest of Earth that it was group selection not selfish genes

it was group selection not selfish genes

it was group selection not selfish genes that propelled our species forward over

that propelled our species forward over

that propelled our species forward over the span of millennia to be human is to

the span of millennia to be human is to

the span of millennia to be human is to create and share meals the end of the

create and share meals the end of the

create and share meals the end of the festival of Ramadan Diwali Passover

festival of Ramadan Diwali Passover

festival of Ramadan Diwali Passover dinner

dinner

dinner Easter Sunday festivals meals recipes

Easter Sunday festivals meals recipes

Easter Sunday festivals meals recipes and our humanity are deeply intertwined

and our humanity are deeply intertwined

and our humanity are deeply intertwined to be human is to share of our

to be human is to share of our

to be human is to share of our creativity and passions with other

creativity and passions with other

creativity and passions with other people

people

people knitting circles trading baseball cards

knitting circles trading baseball cards

knitting circles trading baseball cards or like my friend a modest car from

or like my friend a modest car from

or like my friend a modest car from Northern Virginia to create a falafel

Northern Virginia to create a falafel

Northern Virginia to create a falafel shop to benefit refugees to be human is

shop to benefit refugees to be human is

shop to benefit refugees to be human is to do what we’re doing today but it’s

to do what we’re doing today but it’s

to do what we’re doing today but it’s more but to be human is to listen it’s

more but to be human is to listen it’s

more but to be human is to listen it’s to console it’s to empathize so no you

to console it’s to empathize so no you

to console it’s to empathize so no you are not going to become obsolete or

are not going to become obsolete or

are not going to become obsolete or irrelevant and neither your children

irrelevant and neither your children

irrelevant and neither your children because of one simple reason

because of one simple reason

because of one simple reason human contact can’t be automated no

human contact can’t be automated no

human contact can’t be automated no passion can’t be automated and in a very

passion can’t be automated and in a very

passion can’t be automated and in a very real and physical sense I contact can’t

real and physical sense I contact can’t

real and physical sense I contact can’t be automated

be automated

be automated thank you

thank you

thank you [Applause]

”

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