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El sentido de resolver problemas | Juliana Gómez Quintero | TEDxUniversidadSergioArboleda


ashley

the laws

[Music]

a close experience not sure

it’s up to all of us

imagine you are very

quiet in an event like this one very

quiet in his house have left the

cart outside well and they come out and they do not

they find the car they feel they make

who think this is certainly a

problematic close to us is a

everyday problems

we’ve heard it from friends

from us neighbors or maybe it has

past also and surely we have

heard in the news every day

we hear news about safety in

Bogota in the country and in the world

we think about this problem who

are those around the theft

vehicular

certainly there are criminal gangs

it’s criminal gangs that are dedicated

to the activity of automobile theft

and there is also the police that deals

to control the problem by

police controls like for example

put cops in a block or maybe

have seen here around the

university that there is a sign that says

in this block we have captured 116

delinquents with community support

but citizens also have a

role citizens on the one hand we can

be victims and when we are victims

what will happen is that usually

we are going to replace the car because the

recovery processes of a

vehicle are long

we resort to the replacement but it turns out

that to choose cars are needed

cars then when we do the

replacement because this contributes to the

cars that are circulating in the

city and therefore to the cars that

they could be cut but also

then we can be victims and what

will happen unlike other crimes

is that we put a different complaint for

example when one’s cell phone is stolen

that soon the complaint and suddenly not

with the vehicles and the value of

and because we need to collect the insurance

but there are also the other witnesses

who can see suspicious practices or

may have been vents have been

testimony of a motor vehicle theft and

then they make a report but

let’s think a little more about what the

reactions to this problem

let’s think about the criminal bands to

from theft

they can usually disarm the

car sell its parts and from

he profits and as in everything

business is an intelligent way of

keep growing is investing in your

ability to exercise activity in

this case in its criminal capacity and

this will naturally contribute to more

and better putt

on the other hand as in all business

again, because the business is

good and the business produces profits

Well, more criminal gangs are going to

encourage to engage in this activity

think now of the police when the

police chase that there is a theft very

high, he’s going to need to do more

police controls in order to

decrease the hur

on the other hand he will use the

information of the complaints for

generate captures but here arises a

interesting dynamic and it’s the next

criminal gangs do not stay

still when they perceive that there is

more police controls

then they are dedicated to innovate as

You can avoid these controls

how can you avoid those cops

who are in this block

will be that I’m going to another block abort and

in that criminal innovation

then they improve their criminal capacity

and start a race for innovation

delinquency

on the other hand catches short

deadline work catches withdraw to

the criminals of the streets so that

can not keep fighting but there is a

point that must be taken into account

first to be able to make a catch there

judicial restrictions that demand

that the police comply to ensure

that the captured criminal

effectively be a criminal and a

they are in that

after the arrest if there is no process

effective resocialization what is going to

to spend is that they spend time in this

center and then relapse back to the

streets to continue contributing and not only that

but there is a process of re-socialization

cash

what happens is that the space of

tension becomes a center for

share good practices to know

to colleagues who are engaged in the activity

of theft and then it becomes a

professionalization process where

when I ended up being in the center of

Attention

I go out and he dedicated me to cutting every time

more and better

it’s a complex system it ‘s a problem

complex but then we think about the

reactions of the citizens

when news arrived when

people tell me a neighbor was

victim of a theft

so I decide to be more prepared

Maybe now decide if you travel in a

parking to lower my car

maybe I do not leave it here in 74 in the

73 and when there is no papaya anymore

I will notice the vehicle but for another

part passes something very interesting with the

dynamics between police and citizens

as well as citizens we do not see that the

actions of the police are

taking effect

if we do not see that the theft decreases

then the credibility is not only

in the authorities decreases and if the

credibility of the authorities

it diminishes then what am I going to

report if that does not work then

there again we enter into a

paradoxical dynamics because it turns out that

citizenship in the police should

collaborate together but for this loss

of credibility we ended up being almost

what adversaries and one last thing

It would be difficult to find a discussion

in which someone was not

agreement that theft is a problem

and with that we all feel of some

way victims of is we can all

feel fear insecurity yes of walking

with our vehicle in some street

sun to let it out there more yet

at the end and in particular taking in

account that great difference that exists

between

the price of legal parties versus

the price of illegal parties

we end up being clients of this

business the same victims

we ended up promoting this business of

the criminal gangs complex not

there are many actors many decisions

interactions between them and despite

that this is a daily dynamic that

we can feel close in the day to day

it’s a complex system

here arise two sections 1 that when

I consider the actors as a center

of the problem when I worry about their

decisions when I understand them as

part of that system that produces the

problem then I recognize that there

dynamic feedback dynamics

as for example the race for

dynamic delinquency innovation

as for example that loss of

credibility in the authorities and the

capacity of the authorities to

control the problem or dynamics like

the criminal professionalization that

what it does is promote that it does not

This business grows and becomes more complex in

more and more and a second choice

when I see in this great map all

the actors all their decisions and I

I realize the interdependencies

between them then you can recognize that

it’s a problem of co – responsibility is

say a liability problem

shared and already then I can not

just point to the police as

the guilty of not controlling the problem

or I can not point to the bands

criminals like those apples

rotten of the society that are

producing the theft when I give myself

realize that we are all involved in this

system

then I realize that the problem

it belongs to everyone and we all have to

put on our part if we want

solve

let’s suppose now that we have a challenge

we have the challenge of reducing the theft and

we have made a conceptualization we

we have realized the actors of their

decisions of how they are

interrelated among them and we should

formulate a recommendation for

decrease

one possibility is to decrease those

judicial restrictions if the

decreased

then the police can capture

more criminals and send them

quickly to jail for

remove them from the streets but good as

we already recognized the dynamics of

feedback we would say missing all the

resocialization theme

suppose that additional to that and

we point to a program

resocialization that avoids

professionalization and the recidivism of

these criminals well we already have

our policy we already designed a

intervention and this is maybe the

first message here we are using a

formal engineering tool but

we can all be engineers all

he who dares to use his

ingenuity to transform a reality is

engineer with or without tools

formal

look a little that policy can

use a judicious conceptualization

we have recognized the dynamics of

feedback

we are attending to those patterns that

can encourage business

we are understanding that it is a problem

of co-responsibility because not only

we are asking the police to do

things but other actors

then from the point of view

technical

we comply and I ask from the point

of engineering view

we are fulfilling the engineering is

technique and for this I would like to bring

collation a case that invites us to

reflect when we decide

formulate this policy then

Imagine that the police start

capture more and more and better if and how

society then we started to denounce

we started to allow ourselves to be very

effective capturing and guarantees of

Justice

what happens if maybe there is a person who

I was in the wrong place in the

wrong time and by coincidence

was captured as we guarantee to

that person that his rights of justice

they will be guaranteed are protected

we can only argue that the

solution was technical we can

argue that the fact of relaxing these

restrictions of justice is enough

during the Second World War the

German government hired a company

engineers to take care of a

very specific mission

they had to design an artifact that

had the mission to end lives

human is the objective and the engineers

they accepted it

in fact they designed an artifact

also designed that they could

patent

this was a gas chamber camera

Gas worked perfectly the

people coming in thought they were going to

bathing came in very calm and act

followed once closed at the door

a gas entered that was slowly going

ending their lives

mission accomplished and then it was just

issue of taking out these bodies

humans

the engineers fulfilled their mission

they managed to build an artifact that

comply with the demands of his

client

later years later in the

nuremberg trials when they questioned

these engineers if indeed

They had fulfilled their mission

they said I fulfilled I made a

technically advanced artifact state

within the context I was born I fulfilled

but he asked them he was responsible

could guarantee that this was a

Responsible design with society

is the same case with this policy is

the same these gas chambers

verses a policy that is

supported by a technical analysis is

the same when he did not ask me about the

guarantees of justice

this is engineering what you have

seen is simply a

conceptualization from engineering

it’s called dynamic system

is a tool designed by mighty

yes and what engineering gives us the

formal tools to be able

transform reality but in the end

transform reality

using ingenuity is for all of that

always without forgetting that not only is it

technical issue but it implies a

responsibility versus light and left them

with one last question we are

Nazi engineers

Thank you

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