Effective Leaders Keeping it Real | Bill Berthel | TEDxOneonta

thank you

thank you I was an over optimistic leader and what

I was an over optimistic leader and what

I was an over optimistic leader and what I mean by that is that I over relied on

I mean by that is that I over relied on

I mean by that is that I over relied on optimism in my leadership approach i

optimism in my leadership approach i

optimism in my leadership approach i over relied on positive thinking and now

over relied on positive thinking and now

over relied on positive thinking and now you might be saying to yourself how

you might be saying to yourself how

you might be saying to yourself how could someone over rely on positive

could someone over rely on positive

could someone over rely on positive thinking right we tell ourselves all the

thinking right we tell ourselves all the

thinking right we tell ourselves all the time keep thinking positive an

time keep thinking positive an

time keep thinking positive an interesting blind spot occurs in

interesting blind spot occurs in

interesting blind spot occurs in emotional intelligence for some leaders

emotional intelligence for some leaders

emotional intelligence for some leaders when they over utilize optimism we avoid

when they over utilize optimism we avoid

when they over utilize optimism we avoid negativity and those people that present

negativity and those people that present

negativity and those people that present it to us the effect is that we leave

it to us the effect is that we leave

it to us the effect is that we leave those people behind and I have to admit

those people behind and I have to admit

those people behind and I have to admit every once in a while I still slip back

every once in a while I still slip back

every once in a while I still slip back especially when I want things to work

especially when I want things to work

especially when I want things to work out really well I like optimism don’t

out really well I like optimism don’t

out really well I like optimism don’t get me wrong and I love positive

get me wrong and I love positive

get me wrong and I love positive thinking but I think sometimes the

thinking but I think sometimes the

thinking but I think sometimes the pendulum swings too far and what we

pendulum swings too far and what we

pendulum swings too far and what we really want is balance in reality I’m

really want is balance in reality I’m

really want is balance in reality I’m reminded what Christopher Peterson and

reminded what Christopher Peterson and

reminded what Christopher Peterson and Lisa Bozzio share in their book health

Lisa Bozzio share in their book health

Lisa Bozzio share in their book health and optimism is that optimism is not an

and optimism is that optimism is not an

and optimism is that optimism is not an exercise in fantasy but a reality based

exercise in fantasy but a reality based

exercise in fantasy but a reality based belief system I like that a reality

belief system I like that a reality

belief system I like that a reality based belief system as a leadership

based belief system as a leadership

based belief system as a leadership coach I’ve come to rely on a method or a

coach I’ve come to rely on a method or a

coach I’ve come to rely on a method or a technique that allows me to suspend

technique that allows me to suspend

technique that allows me to suspend judgment temporarily let me share a

judgment temporarily let me share a

judgment temporarily let me share a little bit about that with you

little bit about that with you

little bit about that with you we have the positive negative dichotomy

we have the positive negative dichotomy

we have the positive negative dichotomy good bad right wrong

good bad right wrong

good bad right wrong those are immediate judgments and that

those are immediate judgments and that

those are immediate judgments and that circumvents the ability to fully process

circumvents the ability to fully process

circumvents the ability to fully process emotional responses if we temporarily

emotional responses if we temporarily

emotional responses if we temporarily replace the positive negative good bad

replace the positive negative good bad

replace the positive negative good bad dichotomy with an anabolic catabolic

dichotomy with an anabolic catabolic

dichotomy with an anabolic catabolic dichotomy it allows us time to fully

dichotomy it allows us time to fully

dichotomy it allows us time to fully process

process

process those terms are borrowed from biology

those terms are borrowed from biology

those terms are borrowed from biology we’re anabolic means building or

we’re anabolic means building or

we’re anabolic means building or constructing an additive process

constructing an additive process

constructing an additive process and catabolic means decoupling

and catabolic means decoupling

and catabolic means decoupling deconstructing a subtractive process

deconstructing a subtractive process

deconstructing a subtractive process neither is good or bad until we apply it

neither is good or bad until we apply it

neither is good or bad until we apply it in context so it allows us when

in context so it allows us when

in context so it allows us when considering emotional and psychological

considering emotional and psychological

considering emotional and psychological energy to suspend judgment temporarily

energy to suspend judgment temporarily

energy to suspend judgment temporarily digging deeper into those emotional

digging deeper into those emotional

digging deeper into those emotional responses this simple concept really

responses this simple concept really

responses this simple concept really helps us uncover some of our own blind

helps us uncover some of our own blind

helps us uncover some of our own blind spots

spots

spots you know what judgment is important

you know what judgment is important

you know what judgment is important knowing if something’s good or bad or

knowing if something’s good or bad or

knowing if something’s good or bad or dangerous is very important evolutionary

dangerous is very important evolutionary

dangerous is very important evolutionary science suggests that we are naturally

science suggests that we are naturally

science suggests that we are naturally inclined to a negative bias and this

inclined to a negative bias and this

inclined to a negative bias and this probably has rewarded our species as

probably has rewarded our species as

probably has rewarded our species as we’ve evolved imagine our prehistoric

we’ve evolved imagine our prehistoric

we’ve evolved imagine our prehistoric predecessors walking through the jungle

predecessors walking through the jungle

predecessors walking through the jungle or the forest or wherever they were in

or the forest or wherever they were in

or the forest or wherever they were in their environment and they they come

their environment and they they come

their environment and they they come across a brand new creature never before

across a brand new creature never before

across a brand new creature never before seen and it’s big and it’s hairy and it

seen and it’s big and it’s hairy and it

seen and it’s big and it’s hairy and it has teeth and it has claws and they

has teeth and it has claws and they

has teeth and it has claws and they approach it with huh I bet he’s friendly

approach it with huh I bet he’s friendly

approach it with huh I bet he’s friendly I’m going to see what that’s all about

I’m going to see what that’s all about

I’m going to see what that’s all about right only to find out that their first

right only to find out that their first

right only to find out that their first encounter with a lion or a bear or

encounter with a lion or a bear or

encounter with a lion or a bear or whatever that beast was would be their

whatever that beast was would be their

whatever that beast was would be their last so having that negative bias really

last so having that negative bias really

last so having that negative bias really does help us survive in the world but I

does help us survive in the world but I

does help us survive in the world but I wonder as we continue to evolve how much

wonder as we continue to evolve how much

wonder as we continue to evolve how much avoiding negativity is helping us or not

once you’re a little personal story with

once you’re a little personal story with you in my early career I took a position

you in my early career I took a position

you in my early career I took a position as a quality control technician and that

as a quality control technician and that

as a quality control technician and that job is full of judgment pass/fail that

job is full of judgment pass/fail that

job is full of judgment pass/fail that was ultimately my job was to say is the

was ultimately my job was to say is the

was ultimately my job was to say is the product in spec and if I did my job

product in spec and if I did my job

product in spec and if I did my job really well I didn’t have to worry about

really well I didn’t have to worry about

really well I didn’t have to worry about the customer doing that job finding out

the customer doing that job finding out

the customer doing that job finding out if the product was in spec or not but

if the product was in spec or not but

if the product was in spec or not but every once while that happened every

every once while that happened every

every once while that happened every once in a while a customer complaint

once in a while a customer complaint

once in a while a customer complaint would come in and so I got to be part of

would come in and so I got to be part of

would come in and so I got to be part of that complaint department and I say that

that complaint department and I say that

that complaint department and I say that now I got to be part of that there was

now I got to be part of that there was

now I got to be part of that there was an opportunity but then I came to a

an opportunity but then I came to a

an opportunity but then I came to a little fork in the

little fork in the

little fork in the rode and thought about yogi Berra’s

rode and thought about yogi Berra’s

rode and thought about yogi Berra’s wisdom he shares when you come to a fork

wisdom he shares when you come to a fork

wisdom he shares when you come to a fork in the road you should take it and I

in the road you should take it and I

in the road you should take it and I think we usually think about that

think we usually think about that

think we usually think about that statement as any action other than

statement as any action other than

statement as any action other than inaction is good

inaction is good

inaction is good I think Beres wisdom was suggesting that

I think Beres wisdom was suggesting that

I think Beres wisdom was suggesting that when binary thinking presents itself we

when binary thinking presents itself we

when binary thinking presents itself we have the ability to make a third choice

have the ability to make a third choice

have the ability to make a third choice there’s a great spectrum of gray between

there’s a great spectrum of gray between

there’s a great spectrum of gray between black and white

black and white

black and white so at that time I took the opportunity

so at that time I took the opportunity

so at that time I took the opportunity to see those complaints as potential

to see those complaints as potential

to see those complaints as potential gifts as indicators of what might be

gifts as indicators of what might be

gifts as indicators of what might be wrong with our product and listened

wrong with our product and listened

wrong with our product and listened fully to those complaints and those

fully to those complaints and those

fully to those complaints and those became opportunities for product

became opportunities for product

became opportunities for product improvements and absolutely satisfying

improvements and absolutely satisfying

improvements and absolutely satisfying our customer it could have been easy to

our customer it could have been easy to

our customer it could have been easy to avoid that negativity we often think

avoid that negativity we often think

avoid that negativity we often think optimism is the answer that we just need

optimism is the answer that we just need

optimism is the answer that we just need to think positive or keep thinking our

to think positive or keep thinking our

to think positive or keep thinking our way to a positive success the Gallup

way to a positive success the Gallup

way to a positive success the Gallup agency in their recent book first break

agency in their recent book first break

agency in their recent book first break all the rules they were seeking to

all the rules they were seeking to

all the rules they were seeking to understand what was the difference

understand what was the difference

understand what was the difference between good leaders and excellent

between good leaders and excellent

between good leaders and excellent leaders the overarching answer is that

leaders the overarching answer is that

leaders the overarching answer is that they humanize the experience and make

they humanize the experience and make

they humanize the experience and make their followers feel wanted and

their followers feel wanted and

their followers feel wanted and important but digging a little deeper

important but digging a little deeper

important but digging a little deeper into I think two decades of data almost

into I think two decades of data almost

into I think two decades of data almost a billion data points from the Gallup

a billion data points from the Gallup

a billion data points from the Gallup agency’s polls and surveys on leadership

agency’s polls and surveys on leadership

agency’s polls and surveys on leadership and employee engagement they learned

and employee engagement they learned

and employee engagement they learned something very important excellent

something very important excellent

something very important excellent leaders knew when to give up they knew

leaders knew when to give up they knew

leaders knew when to give up they knew when to give up for themselves and for

when to give up for themselves and for

when to give up for themselves and for their people and the key to that was

their people and the key to that was

their people and the key to that was identifying real talents not positive

identifying real talents not positive

identifying real talents not positive thinking their way to success at

thinking their way to success at

thinking their way to success at something they weren’t so good at they

something they weren’t so good at they

something they weren’t so good at they would identify their real talents for

would identify their real talents for

would identify their real talents for themselves and the people that were

themselves and the people that were

themselves and the people that were following them

following them

following them and optimize those talents on the team

and optimize those talents on the team

and optimize those talents on the team they really had a realistic perspective

they really had a realistic perspective

they really had a realistic perspective there Ken Robinson fellow TED talk

there Ken Robinson fellow TED talk

there Ken Robinson fellow TED talk presenter educator and author shares

presenter educator and author shares

presenter educator and author shares that there are two kinds of people in

that there are two kinds of people in

that there are two kinds of people in the world those that split the world

the world those that split the world

the world those that split the world into two kinds of people and those that

into two kinds of people and those that

into two kinds of people and those that don’t and well I think that’s hilarious

don’t and well I think that’s hilarious

don’t and well I think that’s hilarious I think there are three kinds of people

I think there are three kinds of people

I think there are three kinds of people I think there are optimists pessimists

I think there are optimists pessimists

I think there are optimists pessimists and realists EE or the donkey from we

and realists EE or the donkey from we

and realists EE or the donkey from we need the Pooh has come to represent that

need the Pooh has come to represent that

need the Pooh has come to represent that classic pessimist so he’s got that great

classic pessimist so he’s got that great

classic pessimist so he’s got that great cloud over him he kind of has that

cloud over him he kind of has that

cloud over him he kind of has that attitude of nothing ever goes right

attitude of nothing ever goes right

attitude of nothing ever goes right nothing ever will he tries and he’s

nothing ever will he tries and he’s

nothing ever will he tries and he’s pretty witty at times but as Tigger

pretty witty at times but as Tigger

pretty witty at times but as Tigger shares and Tigger is a high optimist as

shares and Tigger is a high optimist as

shares and Tigger is a high optimist as Tigger shares a or has a penchant for

Tigger shares a or has a penchant for

Tigger shares a or has a penchant for gloomy ruminations and speaking of those

gloomy ruminations and speaking of those

gloomy ruminations and speaking of those high optimists like Tigger often quite

high optimists like Tigger often quite

high optimists like Tigger often quite full of themselves full of energy

full of themselves full of energy

full of themselves full of energy bounding about with goals but missing

bounding about with goals but missing

bounding about with goals but missing the cues of almost everyone around them

the cues of almost everyone around them

the cues of almost everyone around them the good the bad the indifferent just

the good the bad the indifferent just

the good the bad the indifferent just missing all of that I think Winnie the

missing all of that I think Winnie the

missing all of that I think Winnie the Pooh represents the realist he has a

Pooh represents the realist he has a

Pooh represents the realist he has a goal an obsession for honey and despite

goal an obsession for honey and despite

goal an obsession for honey and despite that obsession

that obsession

that obsession he always has time for any of the other

he always has time for any of the other

he always has time for any of the other characters whether they’re not feeling

characters whether they’re not feeling

characters whether they’re not feeling well whether they have negativity or

well whether they have negativity or

well whether they have negativity or whether they’re optimistic I think the

whether they’re optimistic I think the

whether they’re optimistic I think the real leader in the story is a little boy

real leader in the story is a little boy

real leader in the story is a little boy named Christopher Robin he’s imagining

named Christopher Robin he’s imagining

named Christopher Robin he’s imagining this for his playthings perhaps

this for his playthings perhaps

this for his playthings perhaps daydreaming

daydreaming

daydreaming but providing a balanced community for

but providing a balanced community for

but providing a balanced community for his playthings to thrive and live in you

his playthings to thrive and live in you

his playthings to thrive and live in you know I have a little boy at home who was

know I have a little boy at home who was

know I have a little boy at home who was only six years old and I think I’ve

only six years old and I think I’ve

only six years old and I think I’ve learned more about leadership from him

learned more about leadership from him

learned more about leadership from him than any other experience of my life

so highly optimistic leaders have this

so highly optimistic leaders have this blind spot in emotional intelligence

blind spot in emotional intelligence

blind spot in emotional intelligence emotional intelligence is the ability to

emotional intelligence is the ability to

emotional intelligence is the ability to understand your own emotions process

understand your own emotions process

understand your own emotions process them and know what to do them to be know

them and know what to do them to be know

them and know what to do them to be know what to do with them to be effective

what to do with them to be effective

what to do with them to be effective that expands out into social emotional

that expands out into social emotional

that expands out into social emotional intelligence where we can read the cues

intelligence where we can read the cues

intelligence where we can read the cues and the emotions of other people process

and the emotions of other people process

and the emotions of other people process them and know what to do with them to

them and know what to do with them to

them and know what to do with them to make the event or the situation as good

make the event or the situation as good

make the event or the situation as good as it can be high optimistic leaders

as it can be high optimistic leaders

as it can be high optimistic leaders often are unable to process the

often are unable to process the

often are unable to process the negativity I’m concerned with that not

negativity I’m concerned with that not

negativity I’m concerned with that not for the Lions and the Bears in the world

for the Lions and the Bears in the world

for the Lions and the Bears in the world but for the leaders and the people and

but for the leaders and the people and

but for the leaders and the people and the teams that follow them the talents

the teams that follow them the talents

the teams that follow them the talents of those individuals who might be

of those individuals who might be

of those individuals who might be expressing some negativity through a

expressing some negativity through a

expressing some negativity through a pessimistic view often get left out

pessimistic view often get left out

pessimistic view often get left out neglected or avoided and I think that’s

neglected or avoided and I think that’s

neglected or avoided and I think that’s a shame I think their contribution being

a shame I think their contribution being

a shame I think their contribution being missed is problematic James Stockdale

missed is problematic James Stockdale

missed is problematic James Stockdale Admiral James Stockdale was the

Admiral James Stockdale was the

Admiral James Stockdale was the highest-ranking military officer to be

highest-ranking military officer to be

highest-ranking military officer to be taken captive and a prisoner of war camp

taken captive and a prisoner of war camp

taken captive and a prisoner of war camp in Vietnam he noticed something pretty

in Vietnam he noticed something pretty

in Vietnam he noticed something pretty quickly upon his imprisonment

quickly upon his imprisonment

quickly upon his imprisonment considering pessimists optimists and

considering pessimists optimists and

considering pessimists optimists and realists who do you think fared best and

realists who do you think fared best and

realists who do you think fared best and most often survived these hellish camps

most often survived these hellish camps

most often survived these hellish camps well Stockdale wanted to understand that

well Stockdale wanted to understand that

well Stockdale wanted to understand that as he entered these camps he wanted to

as he entered these camps he wanted to

as he entered these camps he wanted to know that for himself so he could

know that for himself so he could

know that for himself so he could survive and if there was any opportunity

survive and if there was any opportunity

survive and if there was any opportunity as a leader to help others survive he

as a leader to help others survive he

as a leader to help others survive he noticed that the pessimists were

noticed that the pessimists were

noticed that the pessimists were defeated immediately they had no hope

defeated immediately they had no hope

defeated immediately they had no hope they had no strategy and their greatest

they had no strategy and their greatest

they had no strategy and their greatest fears came to fruition and unfortunately

fears came to fruition and unfortunately

fears came to fruition and unfortunately perished quickly he noticed the high

perished quickly he noticed the high

perished quickly he noticed the high optimists were close behind they had

optimists were close behind they had

optimists were close behind they had hope as a strategy and as beautiful as

hope as a strategy and as beautiful as

hope as a strategy and as beautiful as hope is it’s not a strategy

hope is it’s not a strategy

hope is it’s not a strategy they would tell themselves things like

they would tell themselves things like

they would tell themselves things like we’ll be saved by Christmas and

we’ll be saved by Christmas and

we’ll be saved by Christmas and Christmas would come and go and they’d

Christmas would come and go and they’d

Christmas would come and go and they’d still be captive and then they would

still be captive and then they would

still be captive and then they would tell themselves things like we’ll be

tell themselves things like we’ll be

tell themselves things like we’ll be saved by Easter and Easter would come

saved by Easter and Easter would come

saved by Easter and Easter would come and go and they would still be captive

and go and they would still be captive

and go and they would still be captive and these cycles of high hopes and being

and these cycles of high hopes and being

and these cycles of high hopes and being let down eventually went to their parish

let down eventually went to their parish

let down eventually went to their parish as well sadly the realists however were

as well sadly the realists however were

as well sadly the realists however were able to hold a paradox the paradox was

able to hold a paradox the paradox was

able to hold a paradox the paradox was we are absolutely living in Hell there’s

we are absolutely living in Hell there’s

we are absolutely living in Hell there’s almost no human dignity and it’s the

almost no human dignity and it’s the

almost no human dignity and it’s the worst place in the world to be and yet

worst place in the world to be and yet

worst place in the world to be and yet I’m going to hold on to any shreds of

I’m going to hold on to any shreds of

I’m going to hold on to any shreds of decency I have and my own mindset at the

decency I have and my own mindset at the

decency I have and my own mindset at the same time I held that paradox and

same time I held that paradox and

same time I held that paradox and survived more frequently by being real

survived more frequently by being real

survived more frequently by being real with themselves

with themselves

with themselves it’s exactly what Stockdale did

it’s exactly what Stockdale did

it’s exactly what Stockdale did Stockdale actually went to the place in

Stockdale actually went to the place in

Stockdale actually went to the place in his own mind to say if and when I get

his own mind to say if and when I get

his own mind to say if and when I get out of here I’m going to make this the

out of here I’m going to make this the

out of here I’m going to make this the most meaningful experience in my life so

most meaningful experience in my life so

most meaningful experience in my life so I learn and grow from it not from hope

I learn and grow from it not from hope

I learn and grow from it not from hope not from fear but by being real with

not from fear but by being real with

not from fear but by being real with himself in my work as a leadership coach

himself in my work as a leadership coach

himself in my work as a leadership coach I’ve noticed some common traits of very

I’ve noticed some common traits of very

I’ve noticed some common traits of very effective leaders and I’d like to share

effective leaders and I’d like to share

effective leaders and I’d like to share those with you today one they confront

those with you today one they confront

those with you today one they confront their emotions they don’t neglect their

their emotions they don’t neglect their

their emotions they don’t neglect their emotions they’re not avoiding their

emotions they’re not avoiding their

emotions they’re not avoiding their emotions they’re able to celebrate and

emotions they’re able to celebrate and

emotions they’re able to celebrate and sit with a difficulty and pain of a

sit with a difficulty and pain of a

sit with a difficulty and pain of a situation they allow that full process

situation they allow that full process

situation they allow that full process by – suspending judgment at least

by – suspending judgment at least

by – suspending judgment at least temporarily they know that an answer or

temporarily they know that an answer or

temporarily they know that an answer or a solution may not be the immediate need

a solution may not be the immediate need

a solution may not be the immediate need they understand that going right to a

they understand that going right to a

they understand that going right to a judgment good bad right wrong let’s do

judgment good bad right wrong let’s do

judgment good bad right wrong let’s do this thing

this thing

this thing let’s not could circumvent the

let’s not could circumvent the

let’s not could circumvent the opportunity to process more fully and to

opportunity to process more fully and to

opportunity to process more fully and to include more people in the process if

include more people in the process if

include more people in the process if necessary they’re vulnerable

necessary they’re vulnerable

necessary they’re vulnerable they talk about their emotional

they talk about their emotional

they talk about their emotional responses

responses

responses they listen fully and they share fully

they listen fully and they share fully

they listen fully and they share fully whether that’s difficult or whether it’s

whether that’s difficult or whether it’s

whether that’s difficult or whether it’s a celebration they’re vulnerable and

a celebration they’re vulnerable and

a celebration they’re vulnerable and they practice a more advanced skill set

they practice a more advanced skill set

they practice a more advanced skill set called detached involvement and let me

called detached involvement and let me

called detached involvement and let me explain that to you they go into very

explain that to you they go into very

explain that to you they go into very difficult situations with the internal

difficult situations with the internal

difficult situations with the internal mindset of saying I am going to be

mindset of saying I am going to be

mindset of saying I am going to be involved but I’m going to detach myself

involved but I’m going to detach myself

involved but I’m going to detach myself from owning the other person’s

from owning the other person’s

from owning the other person’s difficulty negativity or pain that is a

difficulty negativity or pain that is a

difficulty negativity or pain that is a form of emotional armor yet they still

form of emotional armor yet they still

form of emotional armor yet they still stay involved they don’t put the armor

stay involved they don’t put the armor

stay involved they don’t put the armor on and go away they’re willing to go

on and go away they’re willing to go

on and go away they’re willing to go into the exchange and lead so now what

into the exchange and lead so now what

into the exchange and lead so now what I’d like to ask you as leaders in all

I’d like to ask you as leaders in all

I’d like to ask you as leaders in all walks of life whether that be business

walks of life whether that be business

walks of life whether that be business politics the arts religion in families

politics the arts religion in families

politics the arts religion in families in parenting

in parenting

in parenting be vulnerable share your authentic self

be vulnerable share your authentic self

be vulnerable share your authentic self with everyone you can start small start

with everyone you can start small start

with everyone you can start small start where the stakes are low and build on

where the stakes are low and build on

where the stakes are low and build on that practice inter and intra empathy

that practice inter and intra empathy

that practice inter and intra empathy start with yourself

start with yourself

start with yourself empathize for yourself the emotions that

empathize for yourself the emotions that

empathize for yourself the emotions that you’re having are valid and worthy start

you’re having are valid and worthy start

you’re having are valid and worthy start their process them and understand them

their process them and understand them

their process them and understand them and then do that for others you know one

and then do that for others you know one

and then do that for others you know one of my proudest moments as a leader was

of my proudest moments as a leader was

of my proudest moments as a leader was having a particularly pessimistic

having a particularly pessimistic

having a particularly pessimistic negative individual come to me and say

negative individual come to me and say

negative individual come to me and say you know I never have a good thing to

you know I never have a good thing to

you know I never have a good thing to say it you’re always willing to listen

say it you’re always willing to listen

say it you’re always willing to listen and you want to know what I’m thinking

and you want to know what I’m thinking

and you want to know what I’m thinking and the answer was well you have good

and the answer was well you have good

and the answer was well you have good things to say once we get past the

things to say once we get past the

things to say once we get past the initial message you share they had

initial message you share they had

initial message you share they had contributions they had talents I didn’t

contributions they had talents I didn’t

contributions they had talents I didn’t want to miss

in closing negativity is a gift it tells

in closing negativity is a gift it tells us that something is wrong it’s a signal

us that something is wrong it’s a signal

us that something is wrong it’s a signal that there’s potential danger or perhaps

that there’s potential danger or perhaps

that there’s potential danger or perhaps something that we should be thinking

something that we should be thinking

something that we should be thinking about changing optimism and positivity

about changing optimism and positivity

about changing optimism and positivity is a gift as well it motivates us it’s

is a gift as well it motivates us it’s

is a gift as well it motivates us it’s encouraging it boosts morale and it’s

encouraging it boosts morale and it’s

encouraging it boosts morale and it’s that energy that keeps us moving forward

that energy that keeps us moving forward

that energy that keeps us moving forward however I think balance is the greatest

however I think balance is the greatest

however I think balance is the greatest gift of all if we’re able to have the

gift of all if we’re able to have the

gift of all if we’re able to have the optimists and the realists come together

optimists and the realists come together

optimists and the realists come together include the pessimists and the

include the pessimists and the

include the pessimists and the negativity we get the full experience

negativity we get the full experience

negativity we get the full experience that’s possible so I simply ask you as

that’s possible so I simply ask you as

that’s possible so I simply ask you as leaders and whatever walk of life you’re

leaders and whatever walk of life you’re

leaders and whatever walk of life you’re in please keep it real thank you

in please keep it real thank you

in please keep it real thank you [Applause]