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Don’t Be a Consumer – Be a Stakeholder | Janet Carmosky | TEDxAlbany


so what does this don’t be a consumer be

so what does this don’t be a consumer be a stakeholder saying here’s what I you

a stakeholder saying here’s what I you

a stakeholder saying here’s what I you you probably notice I’m wearing a

you probably notice I’m wearing a

you probably notice I’m wearing a Chinese jacket that’s a hint I’ve spent

Chinese jacket that’s a hint I’ve spent

Chinese jacket that’s a hint I’ve spent a lot of my life in a place that’s kind

a lot of my life in a place that’s kind

a lot of my life in a place that’s kind of a group culture it’s a group culture

of a group culture it’s a group culture

of a group culture it’s a group culture I’ve spent the rest of my life in the

I’ve spent the rest of my life in the

I’ve spent the rest of my life in the United States of America which is

United States of America which is

United States of America which is distinctly not a group culture it’s an

distinctly not a group culture it’s an

distinctly not a group culture it’s an individual culture so in one way

individual culture so in one way

individual culture so in one way everybody in China at the extreme of

everybody in China at the extreme of

everybody in China at the extreme of group culture travels through life on a

group culture travels through life on a

group culture travels through life on a bus yeah there’s good things and bad

bus yeah there’s good things and bad

bus yeah there’s good things and bad things about that when you’re on the bus

things about that when you’re on the bus

things about that when you’re on the bus you’re never alone you never have to

you’re never alone you never have to

you’re never alone you never have to drive you’re always with people who are

drive you’re always with people who are

drive you’re always with people who are going where you are you’ve got something

going where you are you’ve got something

going where you are you’ve got something in common their shared energy you run

in common their shared energy you run

in common their shared energy you run out of water somebody else has water you

out of water somebody else has water you

out of water somebody else has water you run out of food somebody else has food

run out of food somebody else has food

run out of food somebody else has food got interesting conversation the problem

got interesting conversation the problem

got interesting conversation the problem is you can’t get off the bus and if at

is you can’t get off the bus and if at

is you can’t get off the bus and if at some point you’re on the bus and you

some point you’re on the bus and you

some point you’re on the bus and you decide that you know something comes up

decide that you know something comes up

decide that you know something comes up in your personal life and you need to be

in your personal life and you need to be

in your personal life and you need to be somewhere besides the buses going you’re

somewhere besides the buses going you’re

somewhere besides the buses going you’re sort of Sol now in America we travel

sort of Sol now in America we travel

sort of Sol now in America we travel around on motorcycles

around on motorcycles

around on motorcycles we are relentlessly individualistic we

we are relentlessly individualistic we

we are relentlessly individualistic we plan our days for ourselves we drive

plan our days for ourselves we drive

plan our days for ourselves we drive around our cars we listen to our

around our cars we listen to our

around our cars we listen to our podcasts we play with our cell phones

podcasts we play with our cell phones

podcasts we play with our cell phones it’s a lot of kind of extreme individual

it’s a lot of kind of extreme individual

it’s a lot of kind of extreme individual as agent as unit of society piece so a

as agent as unit of society piece so a

as agent as unit of society piece so a stakeholder so I’ve lived because I’ve

stakeholder so I’ve lived because I’ve

stakeholder so I’ve lived because I’ve lived in China because I’ve lived here

lived in China because I’ve lived here

lived in China because I’ve lived here I’ve been able to see the good and the

I’ve been able to see the good and the

I’ve been able to see the good and the bad in both the extreme individualism

bad in both the extreme individualism

bad in both the extreme individualism and the extreme group identity I’ve been

and the extreme group identity I’ve been

and the extreme group identity I’ve been able to see the things that can be

able to see the things that can be

able to see the things that can be achieved and I’ve looked and observed

achieved and I’ve looked and observed

achieved and I’ve looked and observed for ways that are in between and that’s

for ways that are in between and that’s

for ways that are in between and that’s what a stakeholder is a stakeholder is

what a stakeholder is a stakeholder is

what a stakeholder is a stakeholder is somebody who operates in a fluid

somebody who operates in a fluid

somebody who operates in a fluid non-transactional vision driven

non-transactional vision driven

non-transactional vision driven structure for pooling resources energy

structure for pooling resources energy

structure for pooling resources energy and power that is not a bus and it’s not

and power that is not a bus and it’s not

and power that is not a bus and it’s not a bicycle so what I’m here to talk about

a bicycle so what I’m here to talk about

a bicycle so what I’m here to talk about is the things that I saw in China

is the things that I saw in China

is the things that I saw in China pulling 700 million people out of

pulling 700 million people out of

pulling 700 million people out of poverty building world dominant sectors

poverty building world dominant sectors

poverty building world dominant sectors in telecommunications

in telecommunications

in telecommunications renewable energy all sorts of things

renewable energy all sorts of things

renewable energy all sorts of things from pretty much nothing in 25 years

from pretty much nothing in 25 years

from pretty much nothing in 25 years well how did they do that well they did

well how did they do that well they did

well how did they do that well they did this thing called stakeholder engagement

this thing called stakeholder engagement

this thing called stakeholder engagement and that’s what I’m here to talk about

and that’s what I’m here to talk about

and that’s what I’m here to talk about that’s what Albany can code is based on

that’s what Albany can code is based on

that’s what Albany can code is based on it’s based on a model of first thing

it’s based on a model of first thing

it’s based on a model of first thing about stakeholder engagement is it’s

about stakeholder engagement is it’s

about stakeholder engagement is it’s driven by a vision it’s like a big

driven by a vision it’s like a big

driven by a vision it’s like a big umbrella now if you start something in

umbrella now if you start something in

umbrella now if you start something in the u.s. you’re supposed to have a

the u.s. you’re supposed to have a

the u.s. you’re supposed to have a mission statement but there’s problems

mission statement but there’s problems

mission statement but there’s problems with that a mission is restrictive as

with that a mission is restrictive as

with that a mission is restrictive as soon as you have a mission statement you

soon as you have a mission statement you

soon as you have a mission statement you have we us the organization shall

have we us the organization shall

have we us the organization shall provide product service definition to

provide product service definition to

provide product service definition to group over there it assigns roles it

group over there it assigns roles it

group over there it assigns roles it becomes fixed it becomes rigid and it’s

becomes fixed it becomes rigid and it’s

becomes fixed it becomes rigid and it’s implicit in the mission statement that

implicit in the mission statement that

implicit in the mission statement that everybody within the wall of the

everybody within the wall of the

everybody within the wall of the organization or business as its most

organization or business as its most

organization or business as its most likely to be has a vested interest to

likely to be has a vested interest to

likely to be has a vested interest to keep that organization alive in

keep that organization alive in

keep that organization alive in perpetuity as soon as you have a mission

perpetuity as soon as you have a mission

perpetuity as soon as you have a mission statement

statement

statement your first job becomes to keep the unit

your first job becomes to keep the unit

your first job becomes to keep the unit that created the mission statement alive

that created the mission statement alive

that created the mission statement alive so you’re bound rather to a larger

so you’re bound rather to a larger

so you’re bound rather to a larger vision that is that is a big big we you

vision that is that is a big big we you

vision that is that is a big big we you still have kind of a group me follow me

still have kind of a group me follow me

still have kind of a group me follow me you’ve got competitors so even if you’re

you’ve got competitors so even if you’re

you’ve got competitors so even if you’re in social enterprise you know I know I

in social enterprise you know I know I

in social enterprise you know I know I mentioned this talked to a couple people

mentioned this talked to a couple people

mentioned this talked to a couple people said what are you doing this TED talk on

said what are you doing this TED talk on

said what are you doing this TED talk on I said don’t be a consumer be a

I said don’t be a consumer be a

I said don’t be a consumer be a stakeholder what does that mean to you

stakeholder what does that mean to you

stakeholder what does that mean to you and they said well that means that I

and they said well that means that I

and they said well that means that I should shop locally and numb and that I

should shop locally and numb and that I

should shop locally and numb and that I should give I should be vested in the

should give I should be vested in the

should give I should be vested in the you know the success of local businesses

you know the success of local businesses

you know the success of local businesses I should give them really good feedback

I should give them really good feedback

I should give them really good feedback and I’m like that’s good be a conscious

and I’m like that’s good be a conscious

and I’m like that’s good be a conscious consumer by all means but there are

consumer by all means but there are

consumer by all means but there are things that give us purpose give us hope

things that give us purpose give us hope

things that give us purpose give us hope give us narrative give us a sense of

give us narrative give us a sense of

give us narrative give us a sense of being connected and useful that just

being connected and useful that just

being connected and useful that just buying coffee from the people who have

buying coffee from the people who have

buying coffee from the people who have the same values as you down the street

the same values as you down the street

the same values as you down the street it’s not going to get us toward I don’t

it’s not going to get us toward I don’t

it’s not going to get us toward I don’t know about you guys I want to feel

know about you guys I want to feel

know about you guys I want to feel connected I want to feel useful I want

connected I want to feel useful I want

connected I want to feel useful I want to have a life

to have a life

to have a life purpose and narrative and there’s no way

purpose and narrative and there’s no way

purpose and narrative and there’s no way I can shop myself toward that goal so we

I can shop myself toward that goal so we

I can shop myself toward that goal so we are sort of at this moment here being

are sort of at this moment here being

are sort of at this moment here being invited by me little ol me to think

invited by me little ol me to think

invited by me little ol me to think about the ways that all of our being a

about the ways that all of our being a

about the ways that all of our being a consumer stands in the way of our

consumer stands in the way of our

consumer stands in the way of our becoming effective stakeholders and I

becoming effective stakeholders and I

becoming effective stakeholders and I bumped into this when I came back from

bumped into this when I came back from

bumped into this when I came back from China and I you know became a co-founder

China and I you know became a co-founder

China and I you know became a co-founder of this thing called Albany kink code

of this thing called Albany kink code

of this thing called Albany kink code and my friend said we’re having trouble

and my friend said we’re having trouble

and my friend said we’re having trouble with the tech talent pipeline in the

with the tech talent pipeline in the

with the tech talent pipeline in the Capital Region can can you go out there

Capital Region can can you go out there

Capital Region can can you go out there and help us find some more developers

and help us find some more developers

and help us find some more developers I’m like I don’t really know but I know

I’m like I don’t really know but I know

I’m like I don’t really know but I know how the Chinese solve their workforce

how the Chinese solve their workforce

how the Chinese solve their workforce problems and they do it across the

problems and they do it across the

problems and they do it across the entire ecosystem and they they create a

entire ecosystem and they they create a

entire ecosystem and they they create a vision and our shared vision is a talent

vision and our shared vision is a talent

vision and our shared vision is a talent fueled vibrant tech sector talent fueled

fueled vibrant tech sector talent fueled

fueled vibrant tech sector talent fueled means there’s a lot of people who are

means there’s a lot of people who are

means there’s a lot of people who are technically literate enough that we’re

technically literate enough that we’re

technically literate enough that we’re prepared to you know to make ourselves

prepared to you know to make ourselves

prepared to you know to make ourselves or our kids or our friends whoever has

or our kids or our friends whoever has

or our kids or our friends whoever has the aptitude into someone who can work

the aptitude into someone who can work

the aptitude into someone who can work in the tech economy it’s across the

in the tech economy it’s across the

in the tech economy it’s across the whole ecosystem and what you do as a

whole ecosystem and what you do as a

whole ecosystem and what you do as a consumer is I want I shop I choose or if

consumer is I want I shop I choose or if

consumer is I want I shop I choose or if you’re on the other side of the wall

you’re on the other side of the wall

you’re on the other side of the wall inside the mission statement I serve

inside the mission statement I serve

inside the mission statement I serve write what you do when you’re a

write what you do when you’re a

write what you do when you’re a stakeholder is you explore you convene

stakeholder is you explore you convene

stakeholder is you explore you convene you pull resources you brainstorm you

you pull resources you brainstorm you

you pull resources you brainstorm you get a map of the minefield from the

get a map of the minefield from the

get a map of the minefield from the people who are like in that minefield

people who are like in that minefield

people who are like in that minefield all day every day I don’t go around and

all day every day I don’t go around and

all day every day I don’t go around and say I have the answer to your problems

say I have the answer to your problems

say I have the answer to your problems we have a program I say so hey are you a

we have a program I say so hey are you a

we have a program I say so hey are you a stakeholder in this vision of a talent

stakeholder in this vision of a talent

stakeholder in this vision of a talent fuel tech sector and the cap region do

fuel tech sector and the cap region do

fuel tech sector and the cap region do you think that would be a good thing

you think that would be a good thing

you think that would be a good thing okay give me the minefield of your life

okay give me the minefield of your life

okay give me the minefield of your life day in and day out as an educator as an

day in and day out as an educator as an

day in and day out as an educator as an employer as a community member as a

employer as a community member as a

employer as a community member as a parent give me the map of your minefield

parent give me the map of your minefield

parent give me the map of your minefield I’m not gonna come in here and write you

I’m not gonna come in here and write you

I’m not gonna come in here and write you a prescription and try to sell you

a prescription and try to sell you

a prescription and try to sell you something I’m not gonna sell you

something I’m not gonna sell you

something I’m not gonna sell you something I don’t have a mission

something I don’t have a mission

something I don’t have a mission statement that has a product to sell a

statement that has a product to sell a

statement that has a product to sell a stakeholder behaves in ways that are non

stakeholder behaves in ways that are non

stakeholder behaves in ways that are non transactional everything that a

transactional everything that a

transactional everything that a stakeholder does is towards the vision

stakeholder does is towards the vision

stakeholder does is towards the vision of you know the shared group everything

of you know the shared group everything

of you know the shared group everything that a stakeholder does is a combination

that a stakeholder does is a combination

that a stakeholder does is a combination of giving in

of giving in

of giving in thieving there aren’t these defined

thieving there aren’t these defined

thieving there aren’t these defined roles that consumers have and when I

roles that consumers have and when I

roles that consumers have and when I started going around with Albany can

started going around with Albany can

started going around with Albany can code to convene and explore and

code to convene and explore and

code to convene and explore and brainstorm pilot people would say I

brainstorm pilot people would say I

brainstorm pilot people would say I don’t get it what are you selling or

don’t get it what are you selling or

don’t get it what are you selling or like what does it cost I said I don’t

like what does it cost I said I don’t

like what does it cost I said I don’t know that you give me let’s talk about

know that you give me let’s talk about

know that you give me let’s talk about the map of the minefield let’s everybody

the map of the minefield let’s everybody

the map of the minefield let’s everybody put it all out let’s define the problem

put it all out let’s define the problem

put it all out let’s define the problem in a way that it’s solvable and let’s

in a way that it’s solvable and let’s

in a way that it’s solvable and let’s figure out what resources are missing

figure out what resources are missing

figure out what resources are missing let’s see what pieces of the puzzle are

let’s see what pieces of the puzzle are

let’s see what pieces of the puzzle are already here because we don’t need to

already here because we don’t need to

already here because we don’t need to fix it if it’s not broken and let’s find

fix it if it’s not broken and let’s find

fix it if it’s not broken and let’s find the pieces that are missing and figure

the pieces that are missing and figure

the pieces that are missing and figure out how we put them together and then

out how we put them together and then

out how we put them together and then let’s empower people to run with that

let’s empower people to run with that

let’s empower people to run with that vision so that’s kind of what being in a

vision so that’s kind of what being in a

vision so that’s kind of what being in a consumer frame of mind obstructs it’s a

consumer frame of mind obstructs it’s a

consumer frame of mind obstructs it’s a bit of a barrier it tends to this

bit of a barrier it tends to this

bit of a barrier it tends to this mindset of always either selling

mindset of always either selling

mindset of always either selling something or buying something it gives

something or buying something it gives

something or buying something it gives us a lot of habits of thinking and

us a lot of habits of thinking and

us a lot of habits of thinking and seeing the world what am i what’s in it

seeing the world what am i what’s in it

seeing the world what am i what’s in it for me what am I getting wait a minute I

for me what am I getting wait a minute I

for me what am I getting wait a minute I don’t understand I thought you were

don’t understand I thought you were

don’t understand I thought you were working with k12 are you doing workforce

working with k12 are you doing workforce

working with k12 are you doing workforce – what’s your line of business you know

– what’s your line of business you know

– what’s your line of business you know where’s the money come from how much

where’s the money come from how much

where’s the money come from how much does it cost because a minute ago this

does it cost because a minute ago this

does it cost because a minute ago this look like it could cost $10,000 and now

look like it could cost $10,000 and now

look like it could cost $10,000 and now it looks like it only costs $500 you’re

it looks like it only costs $500 you’re

it looks like it only costs $500 you’re all over the map I’m like we’re just

all over the map I’m like we’re just

all over the map I’m like we’re just defining the scope of what we need to do

defining the scope of what we need to do

defining the scope of what we need to do here so it’s fluid being a stakeholder

here so it’s fluid being a stakeholder

here so it’s fluid being a stakeholder is a we positioning rather than an I

is a we positioning rather than an I

is a we positioning rather than an I want I shop I choose you don’t really

want I shop I choose you don’t really

want I shop I choose you don’t really it’s a fluid situation it’s not about

it’s a fluid situation it’s not about

it’s a fluid situation it’s not about the perpetuation of Albany can code when

the perpetuation of Albany can code when

the perpetuation of Albany can code when I sat down with my the founder of Albany

I sat down with my the founder of Albany

I sat down with my the founder of Albany can code year and a half ago when we

can code year and a half ago when we

can code year and a half ago when we started this and real Annecy I said you

started this and real Annecy I said you

started this and real Annecy I said you know I’ll do the operational part but

know I’ll do the operational part but

know I’ll do the operational part but maybe for just like two years and she

maybe for just like two years and she

maybe for just like two years and she said why only two years and I said

said why only two years and I said

said why only two years and I said because in two years from now it’s not

because in two years from now it’s not

because in two years from now it’s not gonna be necessary anymore everyone in

gonna be necessary anymore everyone in

gonna be necessary anymore everyone in the cap region will be like up to speed

the cap region will be like up to speed

the cap region will be like up to speed and all the stakeholders will be

and all the stakeholders will be

and all the stakeholders will be empowered and they’ll be running with it

empowered and they’ll be running with it

empowered and they’ll be running with it and we will have built all this capacity

and we will have built all this capacity

and we will have built all this capacity she’s like no no no no you’re from

she’s like no no no no you’re from

she’s like no no no no you’re from Shanghai it takes a while here so maybe

Shanghai it takes a while here so maybe

Shanghai it takes a while here so maybe it is gonna be more than two years maybe

it is gonna be more than two years maybe

it is gonna be more than two years maybe but I’m really not wedded to the you

but I’m really not wedded to the you

but I’m really not wedded to the you know the survival of Albany can code I’m

know the survival of Albany can code I’m

know the survival of Albany can code I’m not build

not build

not build Empire I’m not you know accumulating

Empire I’m not you know accumulating

Empire I’m not you know accumulating capital this is a stakeholder engagement

capital this is a stakeholder engagement

capital this is a stakeholder engagement initiative where everybody who’s got

initiative where everybody who’s got

initiative where everybody who’s got some ideas a map of the minefield some

some ideas a map of the minefield some

some ideas a map of the minefield some resource some creativity some skin in

resource some creativity some skin in

resource some creativity some skin in the game to having a tech sector in this

the game to having a tech sector in this

the game to having a tech sector in this region you know so that we can be sort

region you know so that we can be sort

region you know so that we can be sort of regionally relevant and competitive

of regionally relevant and competitive

of regionally relevant and competitive and more the you know the locals who

and more the you know the locals who

and more the you know the locals who have talent and aptitude and motivation

have talent and aptitude and motivation

have talent and aptitude and motivation for this gets killed up so that software

for this gets killed up so that software

for this gets killed up so that software isn’t just you know run by white male

isn’t just you know run by white male

isn’t just you know run by white male nerds with four-year computer science

nerds with four-year computer science

nerds with four-year computer science degrees and ten years of experience who

degrees and ten years of experience who

degrees and ten years of experience who we have to recruit to come back to the

we have to recruit to come back to the

we have to recruit to come back to the region after they leave oops I founded

region after they leave oops I founded

region after they leave oops I founded somebody everybody who’s got to get in

somebody everybody who’s got to get in

somebody everybody who’s got to get in that game come to us we’ll brainstorm

that game come to us we’ll brainstorm

that game come to us we’ll brainstorm we’ll pilot will chase the vision and we

we’ll pilot will chase the vision and we

we’ll pilot will chase the vision and we won’t be we won’t be selling and buying

won’t be we won’t be selling and buying

won’t be we won’t be selling and buying and transacting will be will be

and transacting will be will be

and transacting will be will be stakeholders engaging together and I

stakeholders engaging together and I

stakeholders engaging together and I don’t think that was 18 minutes but

don’t think that was 18 minutes but

don’t think that was 18 minutes but that’s pretty much all I have to say

”

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