on july nineteenth nineteen eighty-nine united airlines flight 232 crash-landed
united airlines flight 232 crash-landed
united airlines flight 232 crash-landed in Sioux City Iowa the crew did the best
in Sioux City Iowa the crew did the best
in Sioux City Iowa the crew did the best that they could but it’s difficult to
that they could but it’s difficult to
that they could but it’s difficult to work with failed hydraulics and busted
work with failed hydraulics and busted
work with failed hydraulics and busted engines and 112 people died the
engines and 112 people died the
engines and 112 people died the remaining 174 would walk away in pain
remaining 174 would walk away in pain
remaining 174 would walk away in pain and fear and the effect of that is
and fear and the effect of that is
and fear and the effect of that is almost incalculable I mean people go on
almost incalculable I mean people go on
almost incalculable I mean people go on to have unseen impacts and will live
to have unseen impacts and will live
to have unseen impacts and will live lives and many of us would never know
lives and many of us would never know
lives and many of us would never know about and many of us I’m sure probably
about and many of us I’m sure probably
about and many of us I’m sure probably all of this have never been in the plane
all of this have never been in the plane
all of this have never been in the plane crash and wouldn’t be able to identify
crash and wouldn’t be able to identify
crash and wouldn’t be able to identify with that kind of fear after after the
with that kind of fear after after the
with that kind of fear after after the crash you know they they salvaged it and
crash you know they they salvaged it and
crash you know they they salvaged it and tried to figure out what the cause was
tried to figure out what the cause was
tried to figure out what the cause was and turned out that it was from a small
and turned out that it was from a small
and turned out that it was from a small fan disk it’s about this large and there
fan disk it’s about this large and there
fan disk it’s about this large and there was a fissure a crack running from the
was a fissure a crack running from the
was a fissure a crack running from the center to the outside and in the heat
center to the outside and in the heat
center to the outside and in the heat and pressure of the flight it burst
and pressure of the flight it burst
and pressure of the flight it burst shrapnel and debris flew out causing a
shrapnel and debris flew out causing a
shrapnel and debris flew out causing a series of explosions horrible chain
series of explosions horrible chain
series of explosions horrible chain events leading to the ultimate crash
events leading to the ultimate crash
events leading to the ultimate crash what I hate about this story is that
what I hate about this story is that
what I hate about this story is that that fan disk and its crack had been
that fan disk and its crack had been
that fan disk and its crack had been noted in other preflight checks it had
noted in other preflight checks it had
noted in other preflight checks it had been noticed it had been noted and it
been noticed it had been noted and it
been noticed it had been noted and it had been marked as being fit to fly in
had been marked as being fit to fly in
had been marked as being fit to fly in essence he was ignored people decided it
essence he was ignored people decided it
essence he was ignored people decided it was good for one more flight one more
was good for one more flight one more
was good for one more flight one more flight every time until the last time it
flight every time until the last time it
flight every time until the last time it really was one more flight when I think
really was one more flight when I think
really was one more flight when I think about this story you know I like to
about this story you know I like to
about this story you know I like to extrapolate that’s on the scientists
extrapolate that’s on the scientists
extrapolate that’s on the scientists credible we do and when you think about
credible we do and when you think about
credible we do and when you think about cracks and flaws like this was one very
cracks and flaws like this was one very
cracks and flaws like this was one very small piece of equipment easily replaced
small piece of equipment easily replaced
small piece of equipment easily replaced it would’ve only taken a couple of hours
it would’ve only taken a couple of hours
it would’ve only taken a couple of hours and not much money and under the wrong
and not much money and under the wrong
and not much money and under the wrong conditions without the right attention
conditions without the right attention
conditions without the right attention and without the right effort it lost a
and without the right effort it lost a
and without the right effort it lost a bunch of lives how many of us have been
bunch of lives how many of us have been
bunch of lives how many of us have been in a classroom a business meeting phone
in a classroom a business meeting phone
in a classroom a business meeting phone call a relationship in which you felt
call a relationship in which you felt
call a relationship in which you felt like the other person wasn’t giving it
like the other person wasn’t giving it
like the other person wasn’t giving it their best wasn’t giving a whole lot of
their best wasn’t giving a whole lot of
their best wasn’t giving a whole lot of attention
attention
attention raise your hands high yeah look around
raise your hands high yeah look around
raise your hands high yeah look around no keep them up look around I want you
no keep them up look around I want you
no keep them up look around I want you to understand we think about these
to understand we think about these
to understand we think about these things as being much bigger a plane
things as being much bigger a plane
things as being much bigger a plane crash a super extreme example but then
crash a super extreme example but then
crash a super extreme example but then you know a little bit bigger maybe a a
you know a little bit bigger maybe a a
you know a little bit bigger maybe a a war a bad business deal so to use an
war a bad business deal so to use an
war a bad business deal so to use an example walmart not treating into plays
example walmart not treating into plays
example walmart not treating into plays very well political strife there are so
very well political strife there are so
very well political strife there are so many examples but we fail to think of it
many examples but we fail to think of it
many examples but we fail to think of it very frequently in terms of the everyday
very frequently in terms of the everyday
very frequently in terms of the everyday to give some examples blaming negativity
to give some examples blaming negativity
to give some examples blaming negativity prejudice miscommunication these are the
prejudice miscommunication these are the
prejudice miscommunication these are the cracks and flaws of our society under
cracks and flaws of our society under
cracks and flaws of our society under the wrong conditions these result in
the wrong conditions these result in
the wrong conditions these result in really awful things you see them every
really awful things you see them every
really awful things you see them every day because the news won’t stop talking
day because the news won’t stop talking
day because the news won’t stop talking about it it’s pretty real and so you
about it it’s pretty real and so you
about it it’s pretty real and so you know i’m on this quest as i think many
know i’m on this quest as i think many
know i’m on this quest as i think many of us try to be to eliminate them to try
of us try to be to eliminate them to try
of us try to be to eliminate them to try and make them go away to make the world
and make them go away to make the world
and make them go away to make the world a better place but it’s a really easy
a better place but it’s a really easy
a better place but it’s a really easy thing to talk about making the world a
thing to talk about making the world a
thing to talk about making the world a better place it’s much more difficult to
better place it’s much more difficult to
better place it’s much more difficult to actually measurably actually do it one
actually measurably actually do it one
actually measurably actually do it one way to look at it is it’s not up to me
way to look at it is it’s not up to me
way to look at it is it’s not up to me I’m not the right person someone else
I’m not the right person someone else
I’m not the right person someone else will take care of it one more flight
will take care of it one more flight
will take care of it one more flight right and if you think of it that way if
right and if you think of it that way if
right and if you think of it that way if you think of it as being someone else to
you think of it as being someone else to
you think of it as being someone else to take care of it it’s not the right
take care of it it’s not the right
take care of it it’s not the right circumstances on that very person I’m
circumstances on that very person I’m
circumstances on that very person I’m not good enough someone else will do it
not good enough someone else will do it
not good enough someone else will do it nothing changes everything is the same
nothing changes everything is the same
nothing changes everything is the same horrible things are gonna continue to
horrible things are gonna continue to
horrible things are gonna continue to happen wars will continue to be fought
happen wars will continue to be fought
happen wars will continue to be fought people continue to die planes will
people continue to die planes will
people continue to die planes will continue to crash but if we do
continue to crash but if we do
continue to crash but if we do everything in our power to make it
everything in our power to make it
everything in our power to make it better there is a chance a really really
better there is a chance a really really
better there is a chance a really really slim chance that it gets better again
slim chance that it gets better again
slim chance that it gets better again really easy to talk about sure some of
really easy to talk about sure some of
really easy to talk about sure some of you were thinking like oh well easy for
you were thinking like oh well easy for
you were thinking like oh well easy for you to say yeah it is easy for me to say
you to say yeah it is easy for me to say
you to say yeah it is easy for me to say words
but think of it this way if you just
but think of it this way if you just live by your commitments every day and I
live by your commitments every day and I
live by your commitments every day and I really need every day like you have to
really need every day like you have to
really need every day like you have to wake up every moment like kevin was
wake up every moment like kevin was
wake up every moment like kevin was saying earlier and recommit remind
saying earlier and recommit remind
saying earlier and recommit remind yourself in positivity and the things
yourself in positivity and the things
yourself in positivity and the things that you can do to be better that is one
that you can do to be better that is one
that you can do to be better that is one option a lot of people will ask like
option a lot of people will ask like
option a lot of people will ask like what can I do as an individual what can
what can I do as an individual what can
what can I do as an individual what can I do to make things better because
I do to make things better because
I do to make things better because there’s a whole lot of big problems out
there’s a whole lot of big problems out
there’s a whole lot of big problems out there and I don’t know how to handle and
there and I don’t know how to handle and
there and I don’t know how to handle and I don’t even know how to get involved
I don’t even know how to get involved
I don’t even know how to get involved how many of you have a smartphone yeah
how many of you have a smartphone yeah
how many of you have a smartphone yeah and if you don’t have a smartphone there
and if you don’t have a smartphone there
and if you don’t have a smartphone there should be someone sitting within like
should be someone sitting within like
should be someone sitting within like six feet of you who has one so turn to
six feet of you who has one so turn to
six feet of you who has one so turn to that person be like hey can I borrow
that person be like hey can I borrow
that person be like hey can I borrow your phone pull it out not right now go
your phone pull it out not right now go
your phone pull it out not right now go on social media and just start typing in
on social media and just start typing in
on social media and just start typing in things that you care about environment
things that you care about environment
things that you care about environment leadership religion get in touch with an
leadership religion get in touch with an
leadership religion get in touch with an organization a person start talking
organization a person start talking
organization a person start talking about the things that you care about
about the things that you care about
about the things that you care about because if you continue to look away if
because if you continue to look away if
because if you continue to look away if you continue to market is being fit for
you continue to market is being fit for
you continue to market is being fit for flight more crashes are going to happen
flight more crashes are going to happen
flight more crashes are going to happen and that is not the world that I want to
and that is not the world that I want to
and that is not the world that I want to live in and sometimes you know people
live in and sometimes you know people
live in and sometimes you know people will say even after that like but you
will say even after that like but you
will say even after that like but you know what’s that going to do what is
know what’s that going to do what is
know what’s that going to do what is talking about it what’s a protest what’s
talking about it what’s a protest what’s
talking about it what’s a protest what’s in March what’s one charity event going
in March what’s one charity event going
in March what’s one charity event going to do it’s not about one it’s about all
to do it’s not about one it’s about all
to do it’s not about one it’s about all of us there are two things that I want
of us there are two things that I want
of us there are two things that I want you to leave today with one of those is
you to leave today with one of those is
you to leave today with one of those is figure it out when you see a problem
figure it out when you see a problem
figure it out when you see a problem don’t just say wow I don’t know what to
don’t just say wow I don’t know what to
don’t just say wow I don’t know what to do about it say okay here’s a problem
do about it say okay here’s a problem
do about it say okay here’s a problem what can I do to fix it what can I do to
what can I do to fix it what can I do to
what can I do to fix it what can I do to make it better what can i do to leave my
make it better what can i do to leave my
make it better what can i do to leave my mark so that someone else can carry the
mark so that someone else can carry the
mark so that someone else can carry the torch after I’m gone one easy way social
torch after I’m gone one easy way social
torch after I’m gone one easy way social media getting a touch with people
media getting a touch with people
media getting a touch with people figuring out what’s available I mean
figuring out what’s available I mean
figuring out what’s available I mean google has become a verb that wasn’t the
google has become a verb that wasn’t the
google has become a verb that wasn’t the thing 20 years ago you can go online and
thing 20 years ago you can go online and
thing 20 years ago you can go online and find out who is working on it and get in
find out who is working on it and get in
find out who is working on it and get in touch with those people step 2 1 is
touch with those people step 2 1 is
touch with those people step 2 1 is greater than 0 a lot of people will look
greater than 0 a lot of people will look
greater than 0 a lot of people will look at a huge problem and like I said
at a huge problem and like I said
at a huge problem and like I said they’ll think this is way too big for me
they’ll think this is way too big for me
they’ll think this is way too big for me one person is not enough there’s no way
one person is not enough there’s no way
one person is not enough there’s no way I could do this alone fortunately you
I could do this alone fortunately you
I could do this alone fortunately you don’t have to do it alone turn around
don’t have to do it alone turn around
don’t have to do it alone turn around unless you’re in the back look forward
unless you’re in the back look forward
unless you’re in the back look forward and look at everyone else’s in this
and look at everyone else’s in this
and look at everyone else’s in this audience I’m serious some of you who are
audience I’m serious some of you who are
audience I’m serious some of you who are not
not
not yeah someone in here cares about the
yeah someone in here cares about the
yeah someone in here cares about the same things that you do someone in here
same things that you do someone in here
same things that you do someone in here maybe you’re sitting right next to them
maybe you’re sitting right next to them
maybe you’re sitting right next to them believes in the same things as you wants
believes in the same things as you wants
believes in the same things as you wants to make a difference doesn’t know how
to make a difference doesn’t know how
to make a difference doesn’t know how get in touch with that person and figure
get in touch with that person and figure
get in touch with that person and figure out what you can do together or if you
out what you can do together or if you
out what you can do together or if you prefer go home to the people you already
prefer go home to the people you already
prefer go home to the people you already know go to an organization you already
know go to an organization you already
know go to an organization you already work with figure out what you can do
work with figure out what you can do
work with figure out what you can do take this step because it’s one thing to
take this step because it’s one thing to
take this step because it’s one thing to say I’m not good enough but that’s a
say I’m not good enough but that’s a
say I’m not good enough but that’s a zero-sum approach because then you’re
zero-sum approach because then you’re
zero-sum approach because then you’re just stealing self-pity whining doesn’t
just stealing self-pity whining doesn’t
just stealing self-pity whining doesn’t change anything but if you just take
change anything but if you just take
change anything but if you just take that first step and continue to take
that first step and continue to take
that first step and continue to take first steps you’ll go from zero to 100
first steps you’ll go from zero to 100
first steps you’ll go from zero to 100 real quick and actually there’s a funny
real quick and actually there’s a funny
real quick and actually there’s a funny I don’t know how many of us have watched
I don’t know how many of us have watched
I don’t know how many of us have watched the old animated Rudolph the red-nosed
the old animated Rudolph the red-nosed
the old animated Rudolph the red-nosed reindeer movie but there’s a song in
reindeer movie but there’s a song in
reindeer movie but there’s a song in there that i like to think about when
there that i like to think about when
there that i like to think about when I’m discussing this kind of thing I’m
I’m discussing this kind of thing I’m
I’m discussing this kind of thing I’m some of you remember it just put one
some of you remember it just put one
some of you remember it just put one foot in front of the other and soon
foot in front of the other and soon
foot in front of the other and soon you’ll be walking out the door yeah it
you’ll be walking out the door yeah it
you’ll be walking out the door yeah it starts with the first step and once
starts with the first step and once
starts with the first step and once you’ve completed that first step you
you’ve completed that first step you
you’ve completed that first step you take another first step and soon
take another first step and soon
take another first step and soon hopefully if we all work together you
hopefully if we all work together you
hopefully if we all work together you really believe the word thank you
really believe the word thank you
really believe the word thank you [Applause]
”
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