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Conquering addictions with AI algorithms | Gabe Zichermann | TEDxSanFrancisco


hello everybody so glad to be here my

hello everybody so glad to be here my name is Gabe Zuckerman and my subject

name is Gabe Zuckerman and my subject

name is Gabe Zuckerman and my subject today is addiction but first I want to

today is addiction but first I want to

today is addiction but first I want to start off with the story of Ulysses now

start off with the story of Ulysses now

start off with the story of Ulysses now Ulysses was the first stud in our

Ulysses was the first stud in our

Ulysses was the first stud in our history he was Greece’s Chris Pine Chris

history he was Greece’s Chris Pine Chris

history he was Greece’s Chris Pine Chris Hemsworth and Chris Pratt rolled into

Hemsworth and Chris Pratt rolled into

Hemsworth and Chris Pratt rolled into one guy there anything that Chris’s

one guy there anything that Chris’s

one guy there anything that Chris’s can’t do I don’t know we’ll talk about

can’t do I don’t know we’ll talk about

can’t do I don’t know we’ll talk about that um but so Ulysses there was one

that um but so Ulysses there was one

that um but so Ulysses there was one thing that Ulysses felt he couldn’t do

thing that Ulysses felt he couldn’t do

thing that Ulysses felt he couldn’t do which was listen to the sound of the

which was listen to the sound of the

which was listen to the sound of the sirens of the sea the sirens were this

sirens of the sea the sirens were this

sirens of the sea the sirens were this mermaids who were dangerous and and

mermaids who were dangerous and and

mermaids who were dangerous and and their songs were said to make people

their songs were said to make people

their songs were said to make people crazy so what did he do he had himself

crazy so what did he do he had himself

crazy so what did he do he had himself tied to the mast of a ship and then

tied to the mast of a ship and then

tied to the mast of a ship and then asked his men to put their ears and fill

asked his men to put their ears and fill

asked his men to put their ears and fill them with wax and then wit a ride

them with wax and then wit a ride

them with wax and then wit a ride directly to the silence right wreckage

directly to the silence right wreckage

directly to the silence right wreckage silence and he told them under penalty

silence and he told them under penalty

silence and he told them under penalty of death they were not to allow him to

of death they were not to allow him to

of death they were not to allow him to be let go from the ship under no

be let go from the ship under no

be let go from the ship under no circumstances should they allow it now

circumstances should they allow it now

circumstances should they allow it now many of us I’m sure all of us can relate

many of us I’m sure all of us can relate

many of us I’m sure all of us can relate to the idea in our lives of being in a

to the idea in our lives of being in a

to the idea in our lives of being in a situation where we feel like it’s not

situation where we feel like it’s not

situation where we feel like it’s not how we would be in our sober self so

how we would be in our sober self so

how we would be in our sober self so like wanting something when we’re sober

like wanting something when we’re sober

like wanting something when we’re sober and then being different when we get in

and then being different when we get in

and then being different when we get in a situation that’s particularly exciting

a situation that’s particularly exciting

a situation that’s particularly exciting and probably the the one idea that most

and probably the the one idea that most

and probably the the one idea that most exemplifies this I think is addiction

exemplifies this I think is addiction

exemplifies this I think is addiction and you might be surprised of course

and you might be surprised of course

and you might be surprised of course that addiction has been with us since

that addiction has been with us since

that addiction has been with us since the beginning of time it comes in all

the beginning of time it comes in all

the beginning of time it comes in all these cultures but you may also be

these cultures but you may also be

these cultures but you may also be surprised at how serious of a problem it

surprised at how serious of a problem it

surprised at how serious of a problem it is today the w-h-o estimates that over

is today the w-h-o estimates that over

is today the w-h-o estimates that over 800 million people are alcoholics around

800 million people are alcoholics around

800 million people are alcoholics around the world 800 million people and if we

the world 800 million people and if we

the world 800 million people and if we take a step back from this resume out

take a step back from this resume out

take a step back from this resume out from this and we add other things to

from this and we add other things to

from this and we add other things to this list technology-mediated addictions

this list technology-mediated addictions

this list technology-mediated addictions screentime gambling shopping pornography

screentime gambling shopping pornography

screentime gambling shopping pornography the numbers get exponentially larger and

the numbers get exponentially larger and

the numbers get exponentially larger and if we zoom out one more time and we let

if we zoom out one more time and we let

if we zoom out one more time and we let go of this definite

go of this definite

go of this definite of addiction which is that people have

of addiction which is that people have

of addiction which is that people have to reach rock bottom it’s like a very

to reach rock bottom it’s like a very

to reach rock bottom it’s like a very vestige alai dia

vestige alai dia

vestige alai dia of a scarce treatment modality and we

of a scarce treatment modality and we

of a scarce treatment modality and we think about overuse people doing

think about overuse people doing

think about overuse people doing something more than they would like the

something more than they would like the

something more than they would like the binge drinker rather than the alcoholic

binge drinker rather than the alcoholic

binge drinker rather than the alcoholic the numbers get even bigger and so I

the numbers get even bigger and so I

the numbers get even bigger and so I wondered why is it that it’s been so

wondered why is it that it’s been so

wondered why is it that it’s been so difficult to conquer addiction since

difficult to conquer addiction since

difficult to conquer addiction since it’s been around for so long and my

it’s been around for so long and my

it’s been around for so long and my research led me to a quick acronym best

research led me to a quick acronym best

research led me to a quick acronym best and it stands for bias economy stigma

and it stands for bias economy stigma

and it stands for bias economy stigma and technology and I want to talk about

and technology and I want to talk about

and technology and I want to talk about these things so first technology we’ve

these things so first technology we’ve

these things so first technology we’ve always used technology to make things

always used technology to make things

always used technology to make things more addictive it’s how we make pot

more addictive it’s how we make pot

more addictive it’s how we make pot stronger or weed an acre of weed more

stronger or weed an acre of weed more

stronger or weed an acre of weed more potent it’s how we make fentanyl more

potent it’s how we make fentanyl more

potent it’s how we make fentanyl more deadly technology’s always been part of

deadly technology’s always been part of

deadly technology’s always been part of addiction but what’s different today is

addiction but what’s different today is

addiction but what’s different today is that technology is now the end addiction

that technology is now the end addiction

that technology is now the end addiction in and of itself right so minor

in and of itself right so minor

in and of itself right so minor footnotes in psychology like porn

footnotes in psychology like porn

footnotes in psychology like porn addiction didn’t exist basically 20

addiction didn’t exist basically 20

addiction didn’t exist basically 20 years ago and today they’re a thing that

years ago and today they’re a thing that

years ago and today they’re a thing that affects tens of millions of people when

affects tens of millions of people when

affects tens of millions of people when it comes to stigma you know we tend to

it comes to stigma you know we tend to

it comes to stigma you know we tend to think of addicts as the other it’s poor

think of addicts as the other it’s poor

think of addicts as the other it’s poor people people with mental illness people

people people with mental illness people

people people with mental illness people live on the street but in fact science

live on the street but in fact science

live on the street but in fact science today tells us that addiction is

today tells us that addiction is

today tells us that addiction is connected to our dopamine loop in our

connected to our dopamine loop in our

connected to our dopamine loop in our brain so every time we challenge

brain so every time we challenge

brain so every time we challenge ourselves to something and we treat it

ourselves to something and we treat it

ourselves to something and we treat it our brain secretes a little bit of

our brain secretes a little bit of

our brain secretes a little bit of dopamine and that makes us want to do

dopamine and that makes us want to do

dopamine and that makes us want to do that thing again this is how we got to

that thing again this is how we got to

that thing again this is how we got to the moon this is how we build great

the moon this is how we build great

the moon this is how we build great things this is why you eat this is why

things this is why you eat this is why

things this is why you eat this is why you procreate this dopaminergic loop but

you procreate this dopaminergic loop but

you procreate this dopaminergic loop but it’s hijacked in addiction it makes you

it’s hijacked in addiction it makes you

it’s hijacked in addiction it makes you want to do that thing more and more and

want to do that thing more and more and

want to do that thing more and more and more and so addiction is not something

more and so addiction is not something

more and so addiction is not something that other people face you are born an

that other people face you are born an

that other people face you are born an addict your evolutionary biology is

addict your evolutionary biology is

addict your evolutionary biology is designed to make you addicted to those

designed to make you addicted to those

designed to make you addicted to those things that will keep you alive and move

things that will keep you alive and move

things that will keep you alive and move your family lineage forward it’s almost

your family lineage forward it’s almost

your family lineage forward it’s almost like everyone’s an addict and the

like everyone’s an addict and the

like everyone’s an addict and the economy of course capitalism has found a

economy of course capitalism has found a

economy of course capitalism has found a way to really leverage that idea and

way to really leverage that idea and

way to really leverage that idea and drive it deeply this is a KFC Double

drive it deeply this is a KFC Double

drive it deeply this is a KFC Double Down it’s a crazy sandwich the bread is

Down it’s a crazy sandwich the bread is

Down it’s a crazy sandwich the bread is actually made of chicken

actually made of chicken

actually made of chicken and so KFC like most other food

and so KFC like most other food

and so KFC like most other food companies employs tens of thousands of

companies employs tens of thousands of

companies employs tens of thousands of people whose sole job it is to make the

people whose sole job it is to make the

people whose sole job it is to make the stuff they eat more addictive if it were

stuff they eat more addictive if it were

stuff they eat more addictive if it were up to them you would eat every single

up to them you would eat every single

up to them you would eat every single meal at KFC breakfast lunch dinner and

meal at KFC breakfast lunch dinner and

meal at KFC breakfast lunch dinner and two snacks in between and you know what

two snacks in between and you know what

two snacks in between and you know what it’s not just the food business

it’s not just the food business

it’s not just the food business literally every company on earth would

literally every company on earth would

literally every company on earth would like for you to use their product and

like for you to use their product and

like for you to use their product and service to the exclusion of everything

service to the exclusion of everything

service to the exclusion of everything else you know people talk about our

else you know people talk about our

else you know people talk about our economy is being driven by information

economy is being driven by information

economy is being driven by information or being driven by attention but I

or being driven by attention but I

or being driven by attention but I actually think no matter how we look at

actually think no matter how we look at

actually think no matter how we look at it we live in an addiction economy now

it we live in an addiction economy now

it we live in an addiction economy now what’s happened that’s made this more

what’s happened that’s made this more

what’s happened that’s made this more extreme is the advent of algorithms so

extreme is the advent of algorithms so

extreme is the advent of algorithms so maybe you like companies like Facebook

maybe you like companies like Facebook

maybe you like companies like Facebook and Google who use algorithms to get you

and Google who use algorithms to get you

and Google who use algorithms to get you kind of addicted to their products and

kind of addicted to their products and

kind of addicted to their products and refreshing you know maybe you could

refreshing you know maybe you could

refreshing you know maybe you could learn willpower to resist the KFC Double

learn willpower to resist the KFC Double

learn willpower to resist the KFC Double Down but these algorithms are designed

Down but these algorithms are designed

Down but these algorithms are designed to actually take your willpower and use

to actually take your willpower and use

to actually take your willpower and use it against you they learn how you resist

it against you they learn how you resist

it against you they learn how you resist them and they come up with alternatives

them and they come up with alternatives

them and they come up with alternatives to overcome your willpower and I know

to overcome your willpower and I know

to overcome your willpower and I know this you guys because I’ve spent the

this you guys because I’ve spent the

this you guys because I’ve spent the better part of the last 10 years being a

better part of the last 10 years being a

better part of the last 10 years being a staunch advocate for gamification I’ve

staunch advocate for gamification I’ve

staunch advocate for gamification I’ve worked with many of these companies on

worked with many of these companies on

worked with many of these companies on making their systems more addictive and

making their systems more addictive and

making their systems more addictive and engaging and it’s become very clear to

engaging and it’s become very clear to

engaging and it’s become very clear to me that things have gone a little too

me that things have gone a little too

me that things have gone a little too far and the last element in this

far and the last element in this

far and the last element in this discussion is about bias everybody is

discussion is about bias everybody is

discussion is about bias everybody is sure they know why addiction exists oh

sure they know why addiction exists oh

sure they know why addiction exists oh it’s trauma oh it’s like if we were just

it’s trauma oh it’s like if we were just

it’s trauma oh it’s like if we were just more social and connected and we all got

more social and connected and we all got

more social and connected and we all got to hang out there would be no addicts

to hang out there would be no addicts

to hang out there would be no addicts and everybody has an idea about how to

and everybody has an idea about how to

and everybody has an idea about how to treat it right there it’s a moral

treat it right there it’s a moral

treat it right there it’s a moral failing it requires religion it requires

failing it requires religion it requires

failing it requires religion it requires total abstinence just say no which was

total abstinence just say no which was

total abstinence just say no which was probably the worst one of all of these

probably the worst one of all of these

probably the worst one of all of these and the truth is there’s no one ring to

and the truth is there’s no one ring to

and the truth is there’s no one ring to rule addiction addiction is not one

rule addiction addiction is not one

rule addiction addiction is not one thing in fact the word tells us very

thing in fact the word tells us very

thing in fact the word tells us very clearly so here’s an image of Rob Ford

clearly so here’s an image of Rob Ford

clearly so here’s an image of Rob Ford Toronto’s famous crack smoking mayor it

Toronto’s famous crack smoking mayor it

Toronto’s famous crack smoking mayor it is my hometown go vi okay so

is my hometown go vi okay so

is my hometown go vi okay so Toronto’s and by the way if you’re from

Toronto’s and by the way if you’re from

Toronto’s and by the way if you’re from Washington or various other cities you

Washington or various other cities you

Washington or various other cities you can replace this with your own

can replace this with your own

can replace this with your own cracked-out mayor you don’t have to use

cracked-out mayor you don’t have to use

cracked-out mayor you don’t have to use Rob Ford

Rob Ford

Rob Ford so we say Rob Ford on one side of this

so we say Rob Ford on one side of this

so we say Rob Ford on one side of this image and on the other side of this

image and on the other side of this

image and on the other side of this image you see two people obviously have

image you see two people obviously have

image you see two people obviously have an issue with their phones now here’s

an issue with their phones now here’s

an issue with their phones now here’s the thing every rational person looks at

the thing every rational person looks at

the thing every rational person looks at this image and understands that there

this image and understands that there

this image and understands that there are some similarities but that they are

are some similarities but that they are

are some similarities but that they are not the same and you see how brute force

not the same and you see how brute force

not the same and you see how brute force our idea is about this concept that we

our idea is about this concept that we

our idea is about this concept that we use the same term to describe both of

use the same term to describe both of

use the same term to describe both of them and so given all of these things

them and so given all of these things

them and so given all of these things let me tell you something addiction

let me tell you something addiction

let me tell you something addiction treatments are really poor now I’ve

treatments are really poor now I’ve

treatments are really poor now I’ve pulled together this is hard to get data

pulled together this is hard to get data

pulled together this is hard to get data I pulled together the best most

I pulled together the best most

I pulled together the best most optimistic meta analysis of treatment

optimistic meta analysis of treatment

optimistic meta analysis of treatment efficacy across various modalities and

efficacy across various modalities and

efficacy across various modalities and the best that we’ve got to treat

the best that we’ve got to treat

the best that we’ve got to treat addiction has a 30% success rate at 1

addiction has a 30% success rate at 1

addiction has a 30% success rate at 1 year 3 0% now some of you might be

year 3 0% now some of you might be

year 3 0% now some of you might be saying oh that’s great that’s awesome uh

saying oh that’s great that’s awesome uh

saying oh that’s great that’s awesome uh lung cancer has a 52 percent five-year

lung cancer has a 52 percent five-year

lung cancer has a 52 percent five-year survival rate right now if we use 30

survival rate right now if we use 30

survival rate right now if we use 30 percent as our benchmark it’s no wonder

percent as our benchmark it’s no wonder

percent as our benchmark it’s no wonder that we don’t move things forward like

that we don’t move things forward like

that we don’t move things forward like we don’t ever get to that level and it’s

we don’t ever get to that level and it’s

we don’t ever get to that level and it’s not much better than willpower by the

not much better than willpower by the

not much better than willpower by the way which comes in at 22% and so I think

way which comes in at 22% and so I think

way which comes in at 22% and so I think we need to think about this completely

we need to think about this completely

we need to think about this completely differently right now we think of

differently right now we think of

differently right now we think of addiction is like trauma right mobilize

addiction is like trauma right mobilize

addiction is like trauma right mobilize the forces everyone in the emergency

the forces everyone in the emergency

the forces everyone in the emergency room spend $25,000 a month on rehab and

room spend $25,000 a month on rehab and

room spend $25,000 a month on rehab and what we need to do is start thinking of

what we need to do is start thinking of

what we need to do is start thinking of it as preventative medicine because you

it as preventative medicine because you

it as preventative medicine because you see if you successfully vaccinate

see if you successfully vaccinate

see if you successfully vaccinate everyone despite what when it’s polish

everyone despite what when it’s polish

everyone despite what when it’s polish or whatever tells you if you

or whatever tells you if you

or whatever tells you if you successfully vaccinate everyone I guess

successfully vaccinate everyone I guess

successfully vaccinate everyone I guess do Jenny McCarthy sorry Gwyneth’s sorry

do Jenny McCarthy sorry Gwyneth’s sorry

do Jenny McCarthy sorry Gwyneth’s sorry glue look um if you successfully

glue look um if you successfully

glue look um if you successfully vaccinate everybody right

vaccinate everybody right

vaccinate everybody right you don’t need trauma medicine and that

you don’t need trauma medicine and that

you don’t need trauma medicine and that that was the heart of an idea that we

that was the heart of an idea that we

that was the heart of an idea that we had two years ago I got together with my

had two years ago I got together with my

had two years ago I got together with my friend Adam singer both of us have

friend Adam singer both of us have

friend Adam singer both of us have family and friend histories of addiction

family and friend histories of addiction

family and friend histories of addiction assembled a amazing diverse team brought

assembled a amazing diverse team brought

assembled a amazing diverse team brought in great advisors from UCLA Stanford and

in great advisors from UCLA Stanford and

in great advisors from UCLA Stanford and Columbia and said can we do this thing

Columbia and said can we do this thing

Columbia and said can we do this thing differently can we change the way that

differently can we change the way that

differently can we change the way that this works and so we identified four

this works and so we identified four

this works and so we identified four things that really matter a solution to

things that really matter a solution to

things that really matter a solution to addiction has to be passive personalized

addiction has to be passive personalized

addiction has to be passive personalized predictive and priced well and passive

predictive and priced well and passive

predictive and priced well and passive means it has to report on you

means it has to report on you

means it has to report on you automatically people are very bad at

automatically people are very bad at

automatically people are very bad at self reporting personalized means that

self reporting personalized means that

self reporting personalized means that the solution has to be tailored to you

the solution has to be tailored to you

the solution has to be tailored to you individually so

individually so

individually so people want to quit some people want to

people want to quit some people want to

people want to quit some people want to reduce some people want to do things at

reduce some people want to do things at

reduce some people want to do things at different times there’s no one way of

different times there’s no one way of

different times there’s no one way of solving this and now I want to dig in a

solving this and now I want to dig in a

solving this and now I want to dig in a little bit more on pricing and

little bit more on pricing and

little bit more on pricing and prediction before we do that though let

prediction before we do that though let

prediction before we do that though let me just tell you briefly what we built

me just tell you briefly what we built

me just tell you briefly what we built so onward is the name of the company and

so onward is the name of the company and

so onward is the name of the company and the way the product works is you install

the way the product works is you install

the way the product works is you install it on your devices it tracks your

it on your devices it tracks your

it on your devices it tracks your behavior and then produces a report of

behavior and then produces a report of

behavior and then produces a report of your unwanted behaviors then we attempt

your unwanted behaviors then we attempt

your unwanted behaviors then we attempt to predict when you’re gonna act out and

to predict when you’re gonna act out and

to predict when you’re gonna act out and serve you up a just-in-time clinically

serve you up a just-in-time clinically

serve you up a just-in-time clinically validated intervention before you do

validated intervention before you do

validated intervention before you do okay and those interventions can include

okay and those interventions can include

okay and those interventions can include cognitive behavioral therapy physical

cognitive behavioral therapy physical

cognitive behavioral therapy physical activity mindfulness all the different

activity mindfulness all the different

activity mindfulness all the different kinds of things and everything is

kinds of things and everything is

kinds of things and everything is optimized using machine learning so that

optimized using machine learning so that

optimized using machine learning so that we get to like you know the optimal

we get to like you know the optimal

we get to like you know the optimal solution for each individual person um

solution for each individual person um

solution for each individual person um so the pricing element of is really

so the pricing element of is really

so the pricing element of is really important you guys let me break this

important you guys let me break this

important you guys let me break this down for him sure you know we do a

down for him sure you know we do a

down for him sure you know we do a really crappy job of dealing with mental

really crappy job of dealing with mental

really crappy job of dealing with mental health in this country like really bad

health in this country like really bad

health in this country like really bad now if we actually decided to get our

now if we actually decided to get our

now if we actually decided to get our act together and solve the mental health

act together and solve the mental health

act together and solve the mental health crisis in the United States and abroad

crisis in the United States and abroad

crisis in the United States and abroad by the way mental health behavioral

by the way mental health behavioral

by the way mental health behavioral health would be the single biggest

health would be the single biggest

health would be the single biggest outlay in our healthcare system by a

outlay in our healthcare system by a

outlay in our healthcare system by a country mile it would eat the entire

country mile it would eat the entire

country mile it would eat the entire budget that we currently have and then

budget that we currently have and then

budget that we currently have and then some because I’ll tell you what $100 an

some because I’ll tell you what $100 an

some because I’ll tell you what $100 an hour therapy visits for every person

hour therapy visits for every person

hour therapy visits for every person doesn’t scale $25,000 a month rehab for

doesn’t scale $25,000 a month rehab for

doesn’t scale $25,000 a month rehab for people does not scale so a solution in

people does not scale so a solution in

people does not scale so a solution in the space if we want to really reach

the space if we want to really reach

the space if we want to really reach everybody it has to be dollars per user

everybody it has to be dollars per user

everybody it has to be dollars per user per month and not hundreds of dollars

per month and not hundreds of dollars

per month and not hundreds of dollars per user per hour now many people

per user per hour now many people

per user per hour now many people believe and it probably makes total

believe and it probably makes total

believe and it probably makes total sense as it relates to prediction that

sense as it relates to prediction that

sense as it relates to prediction that how you feel your mood will likely

how you feel your mood will likely

how you feel your mood will likely predict whether or not you’re gonna act

predict whether or not you’re gonna act

predict whether or not you’re gonna act out this is a very commonly understood

out this is a very commonly understood

out this is a very commonly understood heuristic for the first time in our

heuristic for the first time in our

heuristic for the first time in our research we were able to demonstrate

research we were able to demonstrate

research we were able to demonstrate unequivocally with observable empirical

unequivocally with observable empirical

unequivocally with observable empirical data that in fact this is true so we did

data that in fact this is true so we did

data that in fact this is true so we did a study with 1500 self-described porn

a study with 1500 self-described porn

a study with 1500 self-described porn addicts and we were able to look at

addicts and we were able to look at

addicts and we were able to look at their actual behavior and what happened

their actual behavior and what happened

their actual behavior and what happened and what we found was that those who

and what we found was that those who

and what we found was that those who said they were anxious were

said they were anxious were

said they were anxious were two-and-a-half times more likely to act

two-and-a-half times more likely to act

two-and-a-half times more likely to act out in the subsequent three hours and

out in the subsequent three hours and

out in the subsequent three hours and those who said they were happy were much

those who said they were happy were much

those who said they were happy were much less likely to act out and so we can see

less likely to act out and so we can see

less likely to act out and so we can see the evidence of this for the

the evidence of this for the

the evidence of this for the time now why is this important okay this

time now why is this important okay this

time now why is this important okay this is a skinner box up on the board many of

is a skinner box up on the board many of

is a skinner box up on the board many of you know these experiments from skinner

you know these experiments from skinner

you know these experiments from skinner a rat presses a pedal food comes out the

a rat presses a pedal food comes out the

a rat presses a pedal food comes out the main lesson there for us that’s

main lesson there for us that’s

main lesson there for us that’s important is the idea that action and

important is the idea that action and

important is the idea that action and reaction have to be closely tied

reaction have to be closely tied

reaction have to be closely tied together an event and the response have

together an event and the response have

together an event and the response have to be close you don’t need to be a

to be close you don’t need to be a

to be close you don’t need to be a research psychologist to know this if

research psychologist to know this if

research psychologist to know this if any of you have kids or a dog or even a

any of you have kids or a dog or even a

any of you have kids or a dog or even a spouse you know that you can’t be like

spouse you know that you can’t be like

spouse you know that you can’t be like honey you know what you did last week

honey you know what you did last week

honey you know what you did last week I’m really angry with you right that

I’m really angry with you right that

I’m really angry with you right that doesn’t work the interval has to be

doesn’t work the interval has to be

doesn’t work the interval has to be really close together but it might

really close together but it might

really close together but it might surprise you to know just how close this

surprise you to know just how close this

surprise you to know just how close this is a chart of the firing of a neuron in

is a chart of the firing of a neuron in

is a chart of the firing of a neuron in a person’s brain it happens to be a coke

a person’s brain it happens to be a coke

a person’s brain it happens to be a coke addict looking at an image of cocaine

addict looking at an image of cocaine

addict looking at an image of cocaine and what you can see in the firing of

and what you can see in the firing of

and what you can see in the firing of this neuron in this ERP is that if 50

this neuron in this ERP is that if 50

this neuron in this ERP is that if 50 milliseconds in neuron fires 5-0

milliseconds in neuron fires 5-0

milliseconds in neuron fires 5-0 milliseconds that is a really short

milliseconds that is a really short

milliseconds that is a really short period of time and by the time that

period of time and by the time that

period of time and by the time that neuron fires you guys it’s too late to

neuron fires you guys it’s too late to

neuron fires you guys it’s too late to stop that person it’s too late it’s like

stop that person it’s too late it’s like

stop that person it’s too late it’s like when the person has the drink in their

when the person has the drink in their

when the person has the drink in their hand is the wrong time to try to

hand is the wrong time to try to

hand is the wrong time to try to persuade them to put the drink down this

persuade them to put the drink down this

persuade them to put the drink down this is a very very small amount of time and

is a very very small amount of time and

is a very very small amount of time and so it’s no wonder that all of those

so it’s no wonder that all of those

so it’s no wonder that all of those things I showed you up on the board just

things I showed you up on the board just

things I showed you up on the board just fail right they’re kind of ridiculous

fail right they’re kind of ridiculous

fail right they’re kind of ridiculous the way that we treat behavior change we

the way that we treat behavior change we

the way that we treat behavior change we ask people to be conscious of their

ask people to be conscious of their

ask people to be conscious of their emotional state at any one time which

emotional state at any one time which

emotional state at any one time which people are really bad at okay like

people are really bad at okay like

people are really bad at okay like really bad like are you hungry are you

really bad like are you hungry are you

really bad like are you hungry are you thirsty are you horny like you have no

thirsty are you horny like you have no

thirsty are you horny like you have no idea and if you had like 10 minutes just

idea and if you had like 10 minutes just

idea and if you had like 10 minutes just to sit down and like think about it

to sit down and like think about it

to sit down and like think about it you’d probably figure it out right but

you’d probably figure it out right but

you’d probably figure it out right but you’re going about your day okay so

you’re going about your day okay so

you’re going about your day okay so first you have to be conscious of how

first you have to be conscious of how

first you have to be conscious of how you feel then you have to preempt your

you feel then you have to preempt your

you feel then you have to preempt your trigger response so 50 milliseconds or

trigger response so 50 milliseconds or

trigger response so 50 milliseconds or less you’ve got an oh I saw cocaine

less you’ve got an oh I saw cocaine

less you’ve got an oh I saw cocaine okay so you got to pray that it’s really

okay so you got to pray that it’s really

okay so you got to pray that it’s really hard really hard you have to replace

hard really hard you have to replace

hard really hard you have to replace this behavior with the new behavior

this behavior with the new behavior

this behavior with the new behavior right so instead of snorting the cocaine

right so instead of snorting the cocaine

right so instead of snorting the cocaine you’ve got to like go out for a jog and

you’ve got to like go out for a jog and

you’ve got to like go out for a jog and then you have to do this thing only at

then you have to do this thing only at

then you have to do this thing only at three to seven-day reinforcement

three to seven-day reinforcement

three to seven-day reinforcement intervals right you only see the

intervals right you only see the

intervals right you only see the therapist once a week and then you have

therapist once a week and then you have

therapist once a week and then you have to say oh this would happen last week go

to say oh this would happen last week go

to say oh this would happen last week go to the therapy so it’s no wonder this is

to the therapy so it’s no wonder this is

to the therapy so it’s no wonder this is just such a setup for fail so we said

just such a setup for fail so we said

just such a setup for fail so we said okay can we build behavioral prediction

okay can we build behavioral prediction

okay can we build behavioral prediction using the phone started off with you

using the phone started off with you

using the phone started off with you know your usage data but imagine over

know your usage data but imagine over

know your usage data but imagine over time that you’re able to like

time that you’re able to like

time that you’re able to like incorporate all these different sensors

incorporate all these different sensors

incorporate all these different sensors that can get at your state of mind and

that can get at your state of mind and

that can get at your state of mind and what’s going on how anxious you are how

what’s going on how anxious you are how

what’s going on how anxious you are how hired you or how well you slept all this

hired you or how well you slept all this

hired you or how well you slept all this stuff is in your phone okay so can we

stuff is in your phone okay so can we

stuff is in your phone okay so can we take that data and actually predict

take that data and actually predict

take that data and actually predict whether or not people are going to act

whether or not people are going to act

whether or not people are going to act out and it turns out we can with 79

out and it turns out we can with 79

out and it turns out we can with 79 percent accuracy better than chance

percent accuracy better than chance

percent accuracy better than chance we’re able to predict in this research

we’re able to predict in this research

we’re able to predict in this research study whether or not somebody would act

study whether or not somebody would act

study whether or not somebody would act out in a three-hour window this is the

out in a three-hour window this is the

out in a three-hour window this is the beginnings of proof that machines can

beginnings of proof that machines can

beginnings of proof that machines can know us better than we know ourselves

know us better than we know ourselves

know us better than we know ourselves and that that connection is very

and that that connection is very

and that that connection is very important because of the need to preempt

important because of the need to preempt

important because of the need to preempt this behavior if we’re successful with

this behavior if we’re successful with

this behavior if we’re successful with prediction we can actually stop people

prediction we can actually stop people

prediction we can actually stop people from acting out so in this research

from acting out so in this research

from acting out so in this research study we were able to stop two-thirds of

study we were able to stop two-thirds of

study we were able to stop two-thirds of people who were triggered actually from

people who were triggered actually from

people who were triggered actually from acting out as a result of getting out in

acting out as a result of getting out in

acting out as a result of getting out in front of this particular behavior and at

front of this particular behavior and at

front of this particular behavior and at a high level zooming out again in our

a high level zooming out again in our

a high level zooming out again in our studies we were able to get 89% of

studies we were able to get 89% of

studies we were able to get 89% of people to reduce their usage and 51% of

people to reduce their usage and 51% of

people to reduce their usage and 51% of people to quit completely thank you I

want to I of course want a caution it’s

want to I of course want a caution it’s early days but what an exciting moment

early days but what an exciting moment

early days but what an exciting moment for all of us back to Chris Pratt he’s

for all of us back to Chris Pratt he’s

for all of us back to Chris Pratt he’s my favorite okay so back back to Ulysses

my favorite okay so back back to Ulysses

my favorite okay so back back to Ulysses the idea of making a commitment with

the idea of making a commitment with

the idea of making a commitment with yourself from when you were sober or

yourself from when you were sober or

yourself from when you were sober or clear of mind to when you are in the

clear of mind to when you are in the

clear of mind to when you are in the throes of something a trigger or a

throes of something a trigger or a

throes of something a trigger or a passion whatever that concept in

passion whatever that concept in

passion whatever that concept in psychology is actually called it Ulysses

psychology is actually called it Ulysses

psychology is actually called it Ulysses pact after this particular myth and it’s

pact after this particular myth and it’s

pact after this particular myth and it’s used in many different areas of

used in many different areas of

used in many different areas of psychology but we’ve come to an

psychology but we’ve come to an

psychology but we’ve come to an interesting new moment where if you

interesting new moment where if you

interesting new moment where if you don’t have an army of people to lash you

don’t have an army of people to lash you

don’t have an army of people to lash you to a post and you don’t have people in

to a post and you don’t have people in

to a post and you don’t have people in your life who can figure you out

your life who can figure you out

your life who can figure you out software can do that for you you can

software can do that for you you can

software can do that for you you can make a contract with yourself when your

make a contract with yourself when your

make a contract with yourself when your clear mind and have that enforced by

clear mind and have that enforced by

clear mind and have that enforced by intelligent artificially intelligent

intelligent artificially intelligent

intelligent artificially intelligent data-driven predictive software it is an

data-driven predictive software it is an

data-driven predictive software it is an astonishing moment we are on the cusp of

astonishing moment we are on the cusp of

astonishing moment we are on the cusp of curing addiction I know we are I’m

curing addiction I know we are I’m

curing addiction I know we are I’m really confident about it but also we’re

really confident about it but also we’re

really confident about it but also we’re an interesting moment overall because I

an interesting moment overall because I

an interesting moment overall because I think one of the things that that our

think one of the things that that our

think one of the things that that our research at onward shows is that we act

research at onward shows is that we act

research at onward shows is that we act we can equip you with the tools

we can equip you with the tools

we can equip you with the tools necessary to live your best life so we

necessary to live your best life so we

necessary to live your best life so we can give you and you can have an

can give you and you can have an

can give you and you can have an algorithm that is designed to protect

algorithm that is designed to protect

algorithm that is designed to protect you against the algorithms of every

you against the algorithms of every

you against the algorithms of every company and organization and government

company and organization and government

company and organization and government that is attempting to influence your

that is attempting to influence your

that is attempting to influence your behavior you can have your own army of

behavior you can have your own army of

behavior you can have your own army of people sitting in your phone helping you

people sitting in your phone helping you

people sitting in your phone helping you get what it is that you want out of life

get what it is that you want out of life

get what it is that you want out of life and if we can do this right what we’re

and if we can do this right what we’re

and if we can do this right what we’re talking about is we’re talking about

talking about is we’re talking about

talking about is we’re talking about finally giving people control over their

finally giving people control over their

finally giving people control over their behavior not in an abstract way not in a

behavior not in an abstract way not in a

behavior not in an abstract way not in a like will you just behave kind of way

like will you just behave kind of way

like will you just behave kind of way right famously no one who has ever told

right famously no one who has ever told

right famously no one who has ever told to calm down actually calms down right

to calm down actually calms down right

to calm down actually calms down right so so and my boyfriend always says that

so so and my boyfriend always says that

so so and my boyfriend always says that whenever I tell him to calm down

whenever I tell him to calm down

whenever I tell him to calm down Universal so so we know that this has

Universal so so we know that this has

Universal so so we know that this has got to be a different situation and we

got to be a different situation and we

got to be a different situation and we know that we are on the cusp I believe

know that we are on the cusp I believe

know that we are on the cusp I believe that we are on the cusp of giving people

that we are on the cusp of giving people

that we are on the cusp of giving people true control over their own behavior

true control over their own behavior

true control over their own behavior giving them the tools to unlock the way

giving them the tools to unlock the way

giving them the tools to unlock the way they want to be regardless of the

they want to be regardless of the

they want to be regardless of the context regardless of who’s trying to

context regardless of who’s trying to

context regardless of who’s trying to you know influence you or get what you

you know influence you or get what you

you know influence you or get what you want

want

want it is the unleashing of limitless human

it is the unleashing of limitless human

it is the unleashing of limitless human potential and the future just feels

potential and the future just feels

potential and the future just feels upward and onward thank you

”

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