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Connecting People for Better Healthcare | Sajjad Kamal | TEDxDubaiSalon


I grew up not too far away from here in

I grew up not too far away from here in the wonderful city of Alleyne though I’m

the wonderful city of Alleyne though I’m

the wonderful city of Alleyne though I’m originally from Bangladesh so a

originally from Bangladesh so a

originally from Bangladesh so a conflicted third culture kid when I was

conflicted third culture kid when I was

conflicted third culture kid when I was growing up I remember how expensive it

growing up I remember how expensive it

growing up I remember how expensive it was for my parents to call their family

was for my parents to call their family

was for my parents to call their family back home in fact it was so expensive

back home in fact it was so expensive

back home in fact it was so expensive that at times they would actually record

that at times they would actually record

that at times they would actually record their updates and stories and into audio

their updates and stories and into audio

their updates and stories and into audio cassettes and snail mail them back to

cassettes and snail mail them back to

cassettes and snail mail them back to family and I’m not talking about the

family and I’m not talking about the

family and I’m not talking about the Neolithic period here this was the

Neolithic period here this was the

Neolithic period here this was the archaic millennium of 2001 the priests

archaic millennium of 2001 the priests

archaic millennium of 2001 the priests Skype days dial-up was already available

Skype days dial-up was already available

Skype days dial-up was already available at home do you guys remember where you

at home do you guys remember where you

at home do you guys remember where you couldn’t connect the telephone when you

couldn’t connect the telephone when you

couldn’t connect the telephone when you were using the internet or perhaps the

were using the internet or perhaps the

were using the internet or perhaps the dial tone that you have to dial up to

dial tone that you have to dial up to

dial tone that you have to dial up to the Internet it was a very different

the Internet it was a very different

the Internet it was a very different world out there kids out today so and

world out there kids out today so and

world out there kids out today so and with her dial-up internet we were

with her dial-up internet we were

with her dial-up internet we were already streaming music so when I looked

already streaming music so when I looked

already streaming music so when I looked at the problem that my parents were

at the problem that my parents were

at the problem that my parents were facing so I knew the pieces were out

facing so I knew the pieces were out

facing so I knew the pieces were out there but a solution was just not put

there but a solution was just not put

there but a solution was just not put together and the existing way of calling

together and the existing way of calling

together and the existing way of calling using your Rory telephone network was

using your Rory telephone network was

using your Rory telephone network was expensive so I set out seeing this

expensive so I set out seeing this

expensive so I set out seeing this problem and I was confident that I could

problem and I was confident that I could

problem and I was confident that I could find the solution around it and that’s

find the solution around it and that’s

find the solution around it and that’s what I did at around age 13 I had

what I did at around age 13 I had

what I did at around age 13 I had founded a voice over the internet

founded a voice over the internet

founded a voice over the internet product that allow my parents to call

product that allow my parents to call

product that allow my parents to call family back home over the Internet

family back home over the Internet

family back home over the Internet and the way I did that was I had cold

and the way I did that was I had cold

and the way I did that was I had cold called lots of Technology companies that

called lots of Technology companies that

called lots of Technology companies that would sell big boxes like these and I

would sell big boxes like these and I

would sell big boxes like these and I would spend hours with them on the

would spend hours with them on the

would spend hours with them on the telephone and eventually had asked them

telephone and eventually had asked them

telephone and eventually had asked them to email me their documentation on my

to email me their documentation on my

to email me their documentation on my fancy hotmail address which I would pour

fancy hotmail address which I would pour

fancy hotmail address which I would pour hours on and then that’s how I learned

hours on and then that’s how I learned

hours on and then that’s how I learned about the technology eventually I have

about the technology eventually I have

about the technology eventually I have the solution where my parents could talk

the solution where my parents could talk

the solution where my parents could talk over the Internet to their family and

over the Internet to their family and

over the Internet to their family and they were quite happy about it and the

they were quite happy about it and the

they were quite happy about it and the companies on the other end

companies on the other end

companies on the other end the line actually had no idea that a

the line actually had no idea that a

the line actually had no idea that a thirteen-year-old was speaking to them

thirteen-year-old was speaking to them

thirteen-year-old was speaking to them and buying their systems so with a

and buying their systems so with a

and buying their systems so with a successful pilot I was eventually able

successful pilot I was eventually able

successful pilot I was eventually able to provide the solution to people who

to provide the solution to people who

to provide the solution to people who needed it the most

needed it the most

needed it the most the workers that you see here who didn’t

the workers that you see here who didn’t

the workers that you see here who didn’t have access to technology were usually

have access to technology were usually

have access to technology were usually much further away from home from family

much further away from home from family

much further away from home from family and didn’t have the means to call so I

and didn’t have the means to call so I

and didn’t have the means to call so I gave him a solution where they would

gave him a solution where they would

gave him a solution where they would pick up a telephone just like a normal

pick up a telephone just like a normal

pick up a telephone just like a normal piece of telephone and then the calls

piece of telephone and then the calls

piece of telephone and then the calls would go over the Internet so by age 16

would go over the Internet so by age 16

would go over the Internet so by age 16 my business had made enough money that I

my business had made enough money that I

my business had made enough money that I was able to cover all my tuition fee as

was able to cover all my tuition fee as

was able to cover all my tuition fee as an international student to any college

an international student to any college

an international student to any college I wanted and that was quite a lot for a

I wanted and that was quite a lot for a

I wanted and that was quite a lot for a 16 year old and none of my friends knew

16 year old and none of my friends knew

16 year old and none of my friends knew that I actually used to take business

that I actually used to take business

that I actually used to take business calls in school washrooms during the

calls in school washrooms during the

calls in school washrooms during the school hours and I actually you know

school hours and I actually you know

school hours and I actually you know didn’t like sharing that because all I

didn’t like sharing that because all I

didn’t like sharing that because all I saw was a problem and I wanted to help

saw was a problem and I wanted to help

saw was a problem and I wanted to help people so I built a solution around it

people so I built a solution around it

people so I built a solution around it but eventually actually had to wrap up

but eventually actually had to wrap up

but eventually actually had to wrap up the business because I couldn’t convince

the business because I couldn’t convince

the business because I couldn’t convince my Asian parents to let me drop out of

my Asian parents to let me drop out of

my Asian parents to let me drop out of university to focus on the business so

university to focus on the business so

university to focus on the business so juggling a growing business while being

juggling a growing business while being

juggling a growing business while being in college was just a no-go I ended up

in college was just a no-go I ended up

in college was just a no-go I ended up in a small college out in Canada at a

in a small college out in Canada at a

in a small college out in Canada at a university called the University of

university called the University of

university called the University of Waterloo and if any of you have heard

Waterloo and if any of you have heard

Waterloo and if any of you have heard about Waterloo in the last few years you

about Waterloo in the last few years you

about Waterloo in the last few years you probably know Waterloo as the feeder

probably know Waterloo as the feeder

probably know Waterloo as the feeder University to Silicon Valley and being

University to Silicon Valley and being

University to Silicon Valley and being in Waterloo I really felt like I found

in Waterloo I really felt like I found

in Waterloo I really felt like I found my tribe of eccentric and weird people

my tribe of eccentric and weird people

my tribe of eccentric and weird people who also wanted to change the world to

who also wanted to change the world to

who also wanted to change the world to the point that first week of college I

the point that first week of college I

the point that first week of college I remember meeting a guy who had sold his

remember meeting a guy who had sold his

remember meeting a guy who had sold his company to Yahoo for a couple million

company to Yahoo for a couple million

company to Yahoo for a couple million dollars wow that’s amazing and for a

dollars wow that’s amazing and for a

dollars wow that’s amazing and for a small kid who grew up in the Middle East

small kid who grew up in the Middle East

small kid who grew up in the Middle East in a small city suddenly the world felt

in a small city suddenly the world felt

in a small city suddenly the world felt like it was full of opportunities to the

like it was full of opportunities to the

like it was full of opportunities to the point when it was 2007

point when it was 2007

point when it was 2007 2008 the whole app craze had spread

2008 the whole app craze had spread

2008 the whole app craze had spread across campus all of us were trying to

across campus all of us were trying to

across campus all of us were trying to build the next photo sharing app and

build the next photo sharing app and

build the next photo sharing app and some of my friends were out in Silicon

some of my friends were out in Silicon

some of my friends were out in Silicon Valley trying to build technology to

Valley trying to build technology to

Valley trying to build technology to trick people into clicking the next ads

trick people into clicking the next ads

trick people into clicking the next ads oh the bubble we were living in we were

oh the bubble we were living in we were

oh the bubble we were living in we were trying to build technology for a small

trying to build technology for a small

trying to build technology for a small set up subset of people right at the top

set up subset of people right at the top

set up subset of people right at the top while I felt really at home in Waterloo

while I felt really at home in Waterloo

while I felt really at home in Waterloo with all these weird tribe members I

with all these weird tribe members I

with all these weird tribe members I felt a little bit conflicted I’m really

felt a little bit conflicted I’m really

felt a little bit conflicted I’m really passionate about technology and really

passionate about technology and really

passionate about technology and really believe in the power that it has in

believe in the power that it has in

believe in the power that it has in changing lives and improving the world

changing lives and improving the world

changing lives and improving the world for better so one summer I actually took

for better so one summer I actually took

for better so one summer I actually took a trip to Bangladesh where I worked for

a trip to Bangladesh where I worked for

a trip to Bangladesh where I worked for the Nobel Peace Prize winning Grameen

the Nobel Peace Prize winning Grameen

the Nobel Peace Prize winning Grameen Bank under the leadership of Muhammad

Bank under the leadership of Muhammad

Bank under the leadership of Muhammad Yunus who was the pioneer of

Yunus who was the pioneer of

Yunus who was the pioneer of microfinance now Grameen Bank was

microfinance now Grameen Bank was

microfinance now Grameen Bank was actually looking at technologies that

actually looking at technologies that

actually looking at technologies that was affecting socio-economic development

was affecting socio-economic development

was affecting socio-economic development because they’d found a great benefit in

because they’d found a great benefit in

because they’d found a great benefit in what cell phones had done in these

what cell phones had done in these

what cell phones had done in these communities so I ended up working on

communities so I ended up working on

communities so I ended up working on this project where we were building

this project where we were building

this project where we were building telemedicine kiosks for rural

telemedicine kiosks for rural

telemedicine kiosks for rural communities that didn’t have access to

communities that didn’t have access to

communities that didn’t have access to care

care

care but one thing we actually realized was

but one thing we actually realized was

but one thing we actually realized was even though we were providing access to

even though we were providing access to

even though we were providing access to care a lot of the complex cases weren’t

care a lot of the complex cases weren’t

care a lot of the complex cases weren’t actually being solved because the

actually being solved because the

actually being solved because the doctors on the other side were actually

doctors on the other side were actually

doctors on the other side were actually quite young so that actually opened my

quite young so that actually opened my

quite young so that actually opened my eyes to a whole new set of problems

eyes to a whole new set of problems

eyes to a whole new set of problems that I thought technology could solve

that I thought technology could solve

that I thought technology could solve and it’s interesting to actually pause

and it’s interesting to actually pause

and it’s interesting to actually pause here and reflect on the irony here I was

here and reflect on the irony here I was

here and reflect on the irony here I was in rural Bangladesh over 5,000 miles

in rural Bangladesh over 5,000 miles

in rural Bangladesh over 5,000 miles away from Canada where my friends were

away from Canada where my friends were

away from Canada where my friends were trying to build the next big app and I

trying to build the next big app and I

trying to build the next big app and I was pondering the impact technology

was pondering the impact technology

was pondering the impact technology could have on changing lives I kind of

could have on changing lives I kind of

could have on changing lives I kind of felt like my life was shifting there a

felt like my life was shifting there a

felt like my life was shifting there a little bit to give you some perspective

little bit to give you some perspective

little bit to give you some perspective in Bangladesh about 70% of the

in Bangladesh about 70% of the

in Bangladesh about 70% of the population live in rural areas 70%

population live in rural areas 70%

population live in rural areas 70% so an average healthcare facility is

so an average healthcare facility is

so an average healthcare facility is approximately 13 kilometers to an

approximately 13 kilometers to an

approximately 13 kilometers to an average citizen now 13 kilometers for us

average citizen now 13 kilometers for us

average citizen now 13 kilometers for us here in Dubai may not sound like a bad

here in Dubai may not sound like a bad

here in Dubai may not sound like a bad deal you hop into your fast car drive

deal you hop into your fast car drive

deal you hop into your fast car drive down the highway and it’s a 15 minute

down the highway and it’s a 15 minute

down the highway and it’s a 15 minute ride to max not a big deal but for

ride to max not a big deal but for

ride to max not a big deal but for communities that don’t have access to

communities that don’t have access to

communities that don’t have access to cars with no roads water clogged

cars with no roads water clogged

cars with no roads water clogged environments while they’re sick this

environments while they’re sick this

environments while they’re sick this ordeal can take up to three hours if not

ordeal can take up to three hours if not

ordeal can take up to three hours if not longer and imagine a scenario where you

longer and imagine a scenario where you

longer and imagine a scenario where you end up at the hospital and the doctor

end up at the hospital and the doctor

end up at the hospital and the doctor didn’t show up that day or maybe you

didn’t show up that day or maybe you

didn’t show up that day or maybe you borrowed some money from family and took

borrowed some money from family and took

borrowed some money from family and took an even longer trip or maybe abroad to

an even longer trip or maybe abroad to

an even longer trip or maybe abroad to find out that a doctor told you that

find out that a doctor told you that

find out that a doctor told you that your diagnostic results have come out

your diagnostic results have come out

your diagnostic results have come out negative so you just go back home but

negative so you just go back home but

negative so you just go back home but now you have death so it was very

now you have death so it was very

now you have death so it was very interesting to work in Bangladesh and

interesting to work in Bangladesh and

interesting to work in Bangladesh and this is where we understood the impact

this is where we understood the impact

this is where we understood the impact of what technology could do in

of what technology could do in

of what technology could do in developing countries so I went back to

developing countries so I went back to

developing countries so I went back to Canada being really passionate on the

Canada being really passionate on the

Canada being really passionate on the kind of technologies I could build that

kind of technologies I could build that

kind of technologies I could build that really mattered and would change lives

really mattered and would change lives

really mattered and would change lives now in North America it was very

now in North America it was very

now in North America it was very difficult to work on healthcare

difficult to work on healthcare

difficult to work on healthcare technologies because of regulation

technologies because of regulation

technologies because of regulation issues and some of the ideas that I was

issues and some of the ideas that I was

issues and some of the ideas that I was pondering actually felt fit for

pondering actually felt fit for

pondering actually felt fit for developing countries so that’s where we

developing countries so that’s where we

developing countries so that’s where we got started i co-founded a healthcare

got started i co-founded a healthcare

got started i co-founded a healthcare startup that provided world-class

startup that provided world-class

startup that provided world-class healthcare to underserved communities

healthcare to underserved communities

healthcare to underserved communities that didn’t have access to medical care

that didn’t have access to medical care

that didn’t have access to medical care and just like my early rendition of

and just like my early rendition of

and just like my early rendition of Skype days I knew the pieces were

Skype days I knew the pieces were

Skype days I knew the pieces were already there

already there

already there I’m just amazed at how cell phone

I’m just amazed at how cell phone

I’m just amazed at how cell phone connectivity had spread all across the

connectivity had spread all across the

connectivity had spread all across the world and increasingly 3G was there so

world and increasingly 3G was there so

world and increasingly 3G was there so at our startup we use 3G connectivity to

at our startup we use 3G connectivity to

at our startup we use 3G connectivity to provide healthcare access to underserved

provide healthcare access to underserved

provide healthcare access to underserved areas

areas

areas and this is how we do it we provide a

and this is how we do it we provide a

and this is how we do it we provide a piece of hardware to these facilities

piece of hardware to these facilities

piece of hardware to these facilities our hardware consists of a simple mobile

our hardware consists of a simple mobile

our hardware consists of a simple mobile processor we’ve put some battery backup

processor we’ve put some battery backup

processor we’ve put some battery backup we’ve connected multiple 3G internet

we’ve connected multiple 3G internet

we’ve connected multiple 3G internet connections to increase the speed and we

connections to increase the speed and we

connections to increase the speed and we give this hardware out for free it just

give this hardware out for free it just

give this hardware out for free it just cost us a couple of hundred dollars and

cost us a couple of hundred dollars and

cost us a couple of hundred dollars and a hospital in Afghanistan for example

a hospital in Afghanistan for example

a hospital in Afghanistan for example would partner with us and we put down

would partner with us and we put down

would partner with us and we put down our hardware and then afterwards a

our hardware and then afterwards a

our hardware and then afterwards a patient would walk into a facility work

patient would walk into a facility work

patient would walk into a facility work with their local GP and their local GP

with their local GP and their local GP

with their local GP and their local GP would most likely prescribe a battery of

would most likely prescribe a battery of

would most likely prescribe a battery of diagnostic tests so at CT x-ray MRI

diagnostic tests so at CT x-ray MRI

diagnostic tests so at CT x-ray MRI depending on the condition or some lab

depending on the condition or some lab

depending on the condition or some lab results and then our hardware would

results and then our hardware would

results and then our hardware would callate all that information out and we

callate all that information out and we

callate all that information out and we would transmit it over to our global

would transmit it over to our global

would transmit it over to our global network of doctors that would provide a

network of doctors that would provide a

network of doctors that would provide a speedy diagnosis to rent return it back

speedy diagnosis to rent return it back

speedy diagnosis to rent return it back to that local doctor who now was better

to that local doctor who now was better

to that local doctor who now was better equipped and more informed to provide

equipped and more informed to provide

equipped and more informed to provide better treatment to their patient so far

better treatment to their patient so far

better treatment to their patient so far in our 18 months of operation we’ve

in our 18 months of operation we’ve

in our 18 months of operation we’ve actually treated over 6000 patients

we’ve been able to save lives literally

we’ve been able to save lives literally I’ll give you the example of a guy named

I’ll give you the example of a guy named

I’ll give you the example of a guy named Abdullah Abdullah is the sole

Abdullah Abdullah is the sole

Abdullah Abdullah is the sole breadwinner of his family of seven in

breadwinner of his family of seven in

breadwinner of his family of seven in Kabul Afghanistan he walked into one of

Kabul Afghanistan he walked into one of

Kabul Afghanistan he walked into one of her facilities and very soon we found

her facilities and very soon we found

her facilities and very soon we found out that he had a perforated colon

out that he had a perforated colon

out that he had a perforated colon because of her consultation doctors were

because of her consultation doctors were

because of her consultation doctors were able to operate on him immediately and

able to operate on him immediately and

able to operate on him immediately and his life was saved if he did not get

his life was saved if he did not get

his life was saved if he did not get that procedure right then he would not

that procedure right then he would not

that procedure right then he would not have made it if he didn’t make it the

have made it if he didn’t make it the

have made it if he didn’t make it the lives of his family of seven and their

lives of his family of seven and their

lives of his family of seven and their fate would have been unknown today

fate would have been unknown today

fate would have been unknown today similarly we’ve actually been treating

similarly we’ve actually been treating

similarly we’ve actually been treating young mothers cancer patients tumor

young mothers cancer patients tumor

young mothers cancer patients tumor cases and a lot more and in developing

cases and a lot more and in developing

cases and a lot more and in developing countries these solutions are more

countries these solutions are more

countries these solutions are more needed because patients wouldn’t

needed because patients wouldn’t

needed because patients wouldn’t actually visit a healthcare facility

actually visit a healthcare facility

actually visit a healthcare facility until the very last moment when it’s way

until the very last moment when it’s way

until the very last moment when it’s way too late

too late

too late so what we’re actually also doing is

so what we’re actually also doing is

so what we’re actually also doing is reducing the cost of providing care by

reducing the cost of providing care by

reducing the cost of providing care by building up a very large repository of

building up a very large repository of

building up a very large repository of medical data and applying machine

medical data and applying machine

medical data and applying machine learning on it so we can apply

learning on it so we can apply

learning on it so we can apply pre-diagnosis to it before a specialist

pre-diagnosis to it before a specialist

pre-diagnosis to it before a specialist has even looked at it so as a result we

has even looked at it so as a result we

has even looked at it so as a result we can provide healthcare cheaply faster

can provide healthcare cheaply faster

can provide healthcare cheaply faster and reliably so people can stay healthy

and reliably so people can stay healthy

and reliably so people can stay healthy for longer so so far we’ve been able to

for longer so so far we’ve been able to

for longer so so far we’ve been able to provide our solutions successfully in

provide our solutions successfully in

provide our solutions successfully in Nigeria Sudan and Afghanistan and we’re

Nigeria Sudan and Afghanistan and we’re

Nigeria Sudan and Afghanistan and we’re hoping to grow this and now I think

hoping to grow this and now I think

hoping to grow this and now I think fondly to my days when I was running my

fondly to my days when I was running my

fondly to my days when I was running my business from the high school and I look

business from the high school and I look

business from the high school and I look back and on one side I see people

back and on one side I see people

back and on one side I see people competing over the next text bubble to

competing over the next text bubble to

competing over the next text bubble to build the next folder sharing app but I

build the next folder sharing app but I

build the next folder sharing app but I still feel like there are lots of

still feel like there are lots of

still feel like there are lots of important technologies in the world that

important technologies in the world that

important technologies in the world that can be implemented to change lives and

can be implemented to change lives and

can be implemented to change lives and if we look at these problems with the

if we look at these problems with the

if we look at these problems with the same tenacity drive and passion that we

same tenacity drive and passion that we

same tenacity drive and passion that we do with the next Silicon Valley unicorn

do with the next Silicon Valley unicorn

do with the next Silicon Valley unicorn startup we would be able to build a much

startup we would be able to build a much

startup we would be able to build a much better world and some of these pieces

better world and some of these pieces

better world and some of these pieces are already available in front of you

are already available in front of you

are already available in front of you you don’t need anything magical to

you don’t need anything magical to

you don’t need anything magical to happen for them to come to place you

happen for them to come to place you

happen for them to come to place you just need to look around see what’s

just need to look around see what’s

just need to look around see what’s available for you join the dots to come

available for you join the dots to come

available for you join the dots to come up with a solution to change the face of

up with a solution to change the face of

up with a solution to change the face of healthcare or maybe other aspects

healthcare or maybe other aspects

healthcare or maybe other aspects I hope this was an idea worth spreading

I hope this was an idea worth spreading

I hope this was an idea worth spreading and has shifted your perspective on the

and has shifted your perspective on the

and has shifted your perspective on the change that we can provide in providing

change that we can provide in providing

change that we can provide in providing access to basic health care and the

access to basic health care and the

access to basic health care and the impact technology has on it thank you

”

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