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Changing Behavior, Changing Lives | Jay Harrison | TEDxDetroit


[Music]

[Music] [Applause]

in a hospital emergency room these

in a hospital emergency room these incidents are generally not the first

incidents are generally not the first

incidents are generally not the first time an officer has had a bad encounter

time an officer has had a bad encounter

time an officer has had a bad encounter with a citizen and typically the

with a citizen and typically the

with a citizen and typically the negative interaction is violates

negative interaction is violates

negative interaction is violates departmental policy and constitute

departmental policy and constitute

departmental policy and constitute police misconduct let’s look at the

police misconduct let’s look at the

police misconduct let’s look at the landscape how this results in a negative

landscape how this results in a negative

landscape how this results in a negative image of law enforcement increased

image of law enforcement increased

image of law enforcement increased citizen complaints as well as costly

citizen complaints as well as costly

citizen complaints as well as costly lawsuits to the city in 20 cities

lawsuits to the city in 20 cities

lawsuits to the city in 20 cities surveyed over 2 years in 2014 and 2016

surveyed over 2 years in 2014 and 2016

surveyed over 2 years in 2014 and 2016 the cost of at risk officers resulted in

the cost of at risk officers resulted in

the cost of at risk officers resulted in 127 million dollars in litigation and 1

127 million dollars in litigation and 1

127 million dollars in litigation and 1 point 1 billion dollars in payout now

point 1 billion dollars in payout now

point 1 billion dollars in payout now that’s just two years for 20 cities most

that’s just two years for 20 cities most

that’s just two years for 20 cities most important however is the careers and

important however is the careers and

important however is the careers and lives disrupted or lost now how can we

lives disrupted or lost now how can we

lives disrupted or lost now how can we address this could technology be used as

address this could technology be used as

address this could technology be used as a tool to to helped us out what if there

a tool to to helped us out what if there

a tool to to helped us out what if there were a way to continuously and

were a way to continuously and

were a way to continuously and transparently monitor police behavior

transparently monitor police behavior

transparently monitor police behavior and adheres to departmental policy what

and adheres to departmental policy what

and adheres to departmental policy what effects could that have on police image

effects could that have on police image

effects could that have on police image efficiency costs officer careers and the

efficiency costs officer careers and the

efficiency costs officer careers and the lives of the citizens they protect let

lives of the citizens they protect let

lives of the citizens they protect let me tell you a story

me tell you a story

me tell you a story in May of 2000 the Detroit Free Press

in May of 2000 the Detroit Free Press

in May of 2000 the Detroit Free Press released a number of investigative

released a number of investigative

released a number of investigative articles that that showed systematic

articles that that showed systematic

articles that that showed systematic excuse me the show systematic excessive

excuse me the show systematic excessive

excuse me the show systematic excessive use of deadly force illegal dragnet

use of deadly force illegal dragnet

use of deadly force illegal dragnet arrests of possible witnesses to crimes

arrests of possible witnesses to crimes

arrests of possible witnesses to crimes and improper treatment of prisoners this

and improper treatment of prisoners this

and improper treatment of prisoners this prompted the Department of Justice to

prompted the Department of Justice to

prompted the Department of Justice to intervene and in 2003 enter to a consent

intervene and in 2003 enter to a consent

intervene and in 2003 enter to a consent decree with the city of Detroit and his

decree with the city of Detroit and his

decree with the city of Detroit and his police department at a cost of 100

police department at a cost of 100

police department at a cost of 100 to the city for many years the city

to the city for many years the city

to the city for many years the city endeavored to change its police

endeavored to change its police

endeavored to change its police procedures using manual and human

procedures using manual and human

procedures using manual and human methods and supervisory oversight

methods and supervisory oversight

methods and supervisory oversight unfortunately even after many years of

unfortunately even after many years of

unfortunately even after many years of implementation the performance still

implementation the performance still

implementation the performance still fell short of the consent decree

fell short of the consent decree

fell short of the consent decree requirements in 2009 our company was

requirements in 2009 our company was

requirements in 2009 our company was engaged to develop a digital solution to

engaged to develop a digital solution to

engaged to develop a digital solution to address this problem and the management

address this problem and the management

address this problem and the management awareness system was created deployed in

awareness system was created deployed in

awareness system was created deployed in 2011 to over 3000 officers the system

2011 to over 3000 officers the system

2011 to over 3000 officers the system examined key performance indicators of

examined key performance indicators of

examined key performance indicators of potential officers at risk of misconduct

potential officers at risk of misconduct

potential officers at risk of misconduct these officers were then guided through

these officers were then guided through

these officers were then guided through remediation processes that included

remediation processes that included

remediation processes that included training counseling among other methods

training counseling among other methods

training counseling among other methods today the result was a 22 percent

today the result was a 22 percent

today the result was a 22 percent decrease and uses a force against

decrease and uses a force against

decrease and uses a force against citizens it was a 32 percent decrease in

citizens it was a 32 percent decrease in

citizens it was a 32 percent decrease in citizen complaints and a 62 percent

citizen complaints and a 62 percent

citizen complaints and a 62 percent decrease in lawsuits against the city in

decrease in lawsuits against the city in

decrease in lawsuits against the city in a very short period of time the mass

a very short period of time the mass

a very short period of time the mass system was cited by the Department of

system was cited by the Department of

system was cited by the Department of Justice letter handed hand-delivered to

Justice letter handed hand-delivered to

Justice letter handed hand-delivered to mayor Duggan as instrumental in phasing

mayor Duggan as instrumental in phasing

mayor Duggan as instrumental in phasing the city Detroit out of the consent

the city Detroit out of the consent

the city Detroit out of the consent decree in 2014 this also increased the

decree in 2014 this also increased the

decree in 2014 this also increased the positive image of the police department

positive image of the police department

positive image of the police department and saved the city millions of dollars

and saved the city millions of dollars

and saved the city millions of dollars in potential lawsuit payouts the

in potential lawsuit payouts the

in potential lawsuit payouts the challenge now is how can we continue to

challenge now is how can we continue to

challenge now is how can we continue to solve this problem how can we work

solve this problem how can we work

solve this problem how can we work together to utilize the community

together to utilize the community

together to utilize the community technologies such as machine learning

technologies such as machine learning

technologies such as machine learning and artificial intelligence to expand on

and artificial intelligence to expand on

and artificial intelligence to expand on the successes that we’ve seen here in

the successes that we’ve seen here in

the successes that we’ve seen here in Detroit we would love to learn your

Detroit we would love to learn your

Detroit we would love to learn your thoughts about how we can use these

thoughts about how we can use these

thoughts about how we can use these types of systems elsewhere to expand

types of systems elsewhere to expand

types of systems elsewhere to expand this success thank you

this success thank you

this success thank you [Applause]

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