Press "Enter" to skip to content

Business of Gratitude | Megan Kissinger | TEDxUCLASalon


[Applause]

[Applause] thank you so I’m talking about gratitude

thank you so I’m talking about gratitude

thank you so I’m talking about gratitude from a little different angle from what

from a little different angle from what

from a little different angle from what we heard earlier gratitude is

we heard earlier gratitude is

we heard earlier gratitude is thankfulness gratefulness appreciation

thankfulness gratefulness appreciation

thankfulness gratefulness appreciation this is an emotion it’s a feeling and

this is an emotion it’s a feeling and

this is an emotion it’s a feeling and it’s rare that there is a profession

it’s rare that there is a profession

it’s rare that there is a profession that’s built around a feeling but in

that’s built around a feeling but in

that’s built around a feeling but in fact there is an entire industry that’s

fact there is an entire industry that’s

fact there is an entire industry that’s built around just that I am a fundraiser

built around just that I am a fundraiser

built around just that I am a fundraiser at UCLA College the academic heart of

at UCLA College the academic heart of

at UCLA College the academic heart of the campus and I’m here to talk to you

the campus and I’m here to talk to you

the campus and I’m here to talk to you about the business of gratitude if you

about the business of gratitude if you

about the business of gratitude if you I’d like to share a little fact with you

I’d like to share a little fact with you

I’d like to share a little fact with you last year 2015

last year 2015

last year 2015 across the nation colleges and

across the nation colleges and

across the nation colleges and universities raised more than forty

universities raised more than forty

universities raised more than forty billion dollars that’s a lot of money of

billion dollars that’s a lot of money of

billion dollars that’s a lot of money of philanthropic dollars and rest assured

philanthropic dollars and rest assured

philanthropic dollars and rest assured there is an industry and there’s a

there is an industry and there’s a

there is an industry and there’s a business behind that just to give you a

business behind that just to give you a

business behind that just to give you a local perspective here at UCLA we just

local perspective here at UCLA we just

local perspective here at UCLA we just closed our fiscal year and we raised 663

closed our fiscal year and we raised 663

closed our fiscal year and we raised 663 million again that’s a lot of money and

million again that’s a lot of money and

million again that’s a lot of money and a lot of gratitude in the college we

a lot of gratitude in the college we

a lot of gratitude in the college we raised 62 62 million so I want to point

raised 62 62 million so I want to point

raised 62 62 million so I want to point out you know why do we need to fundraise

out you know why do we need to fundraise

out you know why do we need to fundraise ride we need to fundraise at UCLA so

ride we need to fundraise at UCLA so

ride we need to fundraise at UCLA so UCLA is almost a hundred hundred years

UCLA is almost a hundred hundred years

UCLA is almost a hundred hundred years old and philanthropy has not always been

old and philanthropy has not always been

old and philanthropy has not always been a part of what we do it has been more of

a part of what we do it has been more of

a part of what we do it has been more of a need as time goes on and I’m gonna

a need as time goes on and I’m gonna

a need as time goes on and I’m gonna give you an example a case that has to

give you an example a case that has to

give you an example a case that has to do with our students in particular

do with our students in particular

do with our students in particular undergraduate population in the 1950s

undergraduate population in the 1950s

undergraduate population in the 1950s and 60s a student could come to school

and 60s a student could come to school

and 60s a student could come to school by working three to four weeks in the

by working three to four weeks in the

by working three to four weeks in the year and that would cover their tuition

year and that would cover their tuition

year and that would cover their tuition for the entire year so they could work

for the entire year so they could work

for the entire year so they could work and pay to go to school today

and pay to go to school today

and pay to go to school today in 20 this is a statistic from 2015 a

in 20 this is a statistic from 2015 a

in 20 this is a statistic from 2015 a student has to work 42 weeks so it’s a

student has to work 42 weeks so it’s a

student has to work 42 weeks so it’s a different playing field and students do

different playing field and students do

different playing field and students do student loans look for financial aid and

student loans look for financial aid and

student loans look for financial aid and of course scholarships and scholarships

of course scholarships and scholarships

of course scholarships and scholarships are given through philanthropy so UCLA

are given through philanthropy so UCLA

are given through philanthropy so UCLA is an engine of social mobility it is

is an engine of social mobility it is

is an engine of social mobility it is something we pride ourselves on over 66%

something we pride ourselves on over 66%

something we pride ourselves on over 66% of the undergraduates here receive some

of the undergraduates here receive some

of the undergraduates here receive some form of financial support and so

form of financial support and so

form of financial support and so building the case for scholarship and

building the case for scholarship and

building the case for scholarship and making that connection to an individual

making that connection to an individual

making that connection to an individual who wants to express their gratitude and

who wants to express their gratitude and

who wants to express their gratitude and give towards that there’s a there’s a

give towards that there’s a there’s a

give towards that there’s a there’s a business aspect of expressing that

business aspect of expressing that

business aspect of expressing that gratitude I also wanted to share with

gratitude I also wanted to share with

gratitude I also wanted to share with you the idea of stewardship

you the idea of stewardship

you the idea of stewardship so people give because it makes them

so people give because it makes them

so people give because it makes them feel good to turn their feeling into

feel good to turn their feeling into

feel good to turn their feeling into action and that action is something that

action and that action is something that

action and that action is something that here at UCLA in our fundraising offices

here at UCLA in our fundraising offices

here at UCLA in our fundraising offices we take care of and this is called

we take care of and this is called

we take care of and this is called stewardship so stewardship the

stewardship so stewardship the

stewardship so stewardship the stewardship offices if they’re focused

stewardship offices if they’re focused

stewardship offices if they’re focused to thank every gift that comes in to

to thank every gift that comes in to

to thank every gift that comes in to UCLA and to report that not only did we

UCLA and to report that not only did we

UCLA and to report that not only did we spend it the way we said we were but

spend it the way we said we were but

spend it the way we said we were but that it has an impact and for the folks

that it has an impact and for the folks

that it has an impact and for the folks who receive that impact that they are

who receive that impact that they are

who receive that impact that they are grateful we share that gratitude with

grateful we share that gratitude with

grateful we share that gratitude with the donors and then the donors

the donors and then the donors

the donors and then the donors oftentimes and more often than not they

oftentimes and more often than not they

oftentimes and more often than not they give again and this is a cycle of giving

give again and this is a cycle of giving

give again and this is a cycle of giving it’s a cycle of gratitude you know

it’s a cycle of gratitude you know

it’s a cycle of gratitude you know gratitude is the backbone of

gratitude is the backbone of

gratitude is the backbone of philanthropy philanthropy could not

philanthropy philanthropy could not

philanthropy philanthropy could not exist without gratitude I have a couple

exist without gratitude I have a couple

exist without gratitude I have a couple of examples of the way that we thank our

of examples of the way that we thank our

of examples of the way that we thank our folks because we can’t thank them enough

folks because we can’t thank them enough

folks because we can’t thank them enough for what they allow us to do here we do

for what they allow us to do here we do

for what they allow us to do here we do it publicly we do it in special events

it publicly we do it in special events

it publicly we do it in special events and postcards this past year in my

and postcards this past year in my

and postcards this past year in my office we sent out over 6600 postcards

office we sent out over 6600 postcards

office we sent out over 6600 postcards thank-you notes

thank-you notes

thank-you notes testimonials all sharing how deeply

testimonials all sharing how deeply

testimonials all sharing how deeply grateful we are for their support we

grateful we are for their support we

grateful we are for their support we also sent out over 540 reports that dig

also sent out over 540 reports that dig

also sent out over 540 reports that dig a little bit deep deeper into the impact

a little bit deep deeper into the impact

a little bit deep deeper into the impact of the lives of that’s been changed for

of the lives of that’s been changed for

of the lives of that’s been changed for students and our faculty this this is

students and our faculty this this is

students and our faculty this this is also an another poster that we have in a

also an another poster that we have in a

also an another poster that we have in a couple of places on campus you know I’d

couple of places on campus you know I’d

couple of places on campus you know I’d like to share a story with you when I

like to share a story with you when I

like to share a story with you when I first started at UCLA a number of years

first started at UCLA a number of years

first started at UCLA a number of years ago I met a woman who has been involved

ago I met a woman who has been involved

ago I met a woman who has been involved for really long

for really long

for really long time she’s met a number of chancellors a

time she’s met a number of chancellors a

time she’s met a number of chancellors a number of Dean’s and certainly a number

number of Dean’s and certainly a number

number of Dean’s and certainly a number of development officers and one of the

of development officers and one of the

of development officers and one of the things that she shared with me on her

things that she shared with me on her

things that she shared with me on her first meeting were some problems some

first meeting were some problems some

first meeting were some problems some grievances she had she’d given a number

grievances she had she’d given a number

grievances she had she’d given a number of years ago and didn’t know what was

of years ago and didn’t know what was

of years ago and didn’t know what was happening where did her money go it are

happening where did her money go it are

happening where did her money go it are we still using it are we still spending

we still using it are we still spending

we still using it are we still spending it so I went back to the office looked

it so I went back to the office looked

it so I went back to the office looked her up created a rapport met with her a

her up created a rapport met with her a

her up created a rapport met with her a few weeks later and showed her these are

few weeks later and showed her these are

few weeks later and showed her these are all the students who have been impacted

all the students who have been impacted

all the students who have been impacted by this gift here’s some what some of

by this gift here’s some what some of

by this gift here’s some what some of the students are doing today here’s the

the students are doing today here’s the

the students are doing today here’s the faculty that were impacted by her gift

faculty that were impacted by her gift

faculty that were impacted by her gift and I really showed her a comprehensive

and I really showed her a comprehensive

and I really showed her a comprehensive look at what was going on we maintained

look at what was going on we maintained

look at what was going on we maintained a great relationships and many years

a great relationships and many years

a great relationships and many years later she ended up giving more fun to

later she ended up giving more fun to

later she ended up giving more fun to the English department to establish a

the English department to establish a

the English department to establish a chair so again this is a cycle of

chair so again this is a cycle of

chair so again this is a cycle of philanthropy and it’s our job to show

philanthropy and it’s our job to show

philanthropy and it’s our job to show you how grateful you we are for what you

you how grateful you we are for what you

you how grateful you we are for what you do I have another story that I want to

do I have another story that I want to

do I have another story that I want to share it definitely puts a smile on my

share it definitely puts a smile on my

share it definitely puts a smile on my face I try to meet with a woman to

face I try to meet with a woman to

face I try to meet with a woman to engage her in a department and she just

engage her in a department and she just

engage her in a department and she just was not interested in meeting me she was

was not interested in meeting me she was

was not interested in meeting me she was older you know she’s kind of been there

older you know she’s kind of been there

older you know she’s kind of been there done that and I said you know I really

done that and I said you know I really

done that and I said you know I really want to talk to you about the the money

want to talk to you about the the money

want to talk to you about the the money that you gave and share the story of the

that you gave and share the story of the

that you gave and share the story of the student no I’m fine I’m all set I said

student no I’m fine I’m all set I said

student no I’m fine I’m all set I said you know what ever report for you I’m

you know what ever report for you I’m

you know what ever report for you I’m just gonna drop it in the mail

just gonna drop it in the mail

just gonna drop it in the mail two weeks later she calls me and she was

two weeks later she calls me and she was

two weeks later she calls me and she was so thrilled to have read the testimonial

so thrilled to have read the testimonial

so thrilled to have read the testimonial of this student and to have seen the

of this student and to have seen the

of this student and to have seen the history of how many people just like

history of how many people just like

history of how many people just like that student who were so grateful what

that student who were so grateful what

that student who were so grateful what this woman had established a number of

this woman had established a number of

this woman had established a number of years ago that the next year when I

years ago that the next year when I

years ago that the next year when I called her again and said you know I

called her again and said you know I

called her again and said you know I have another report I’d like to send you

have another report I’d like to send you

have another report I’d like to send you she said let’s go to lunch and Santa

she said let’s go to lunch and Santa

she said let’s go to lunch and Santa Monica we went to her favorite Mexican

Monica we went to her favorite Mexican

Monica we went to her favorite Mexican restaurant we had margaritas she tried

restaurant we had margaritas she tried

restaurant we had margaritas she tried to have give me more margaritas and we

to have give me more margaritas and we

to have give me more margaritas and we really had a wonderful engagement and it

really had a wonderful engagement and it

really had a wonderful engagement and it was such a pleasure for me to share

was such a pleasure for me to share

was such a pleasure for me to share UCLA’s gratitude towards her of what she

UCLA’s gratitude towards her of what she

UCLA’s gratitude towards her of what she did people are grateful and people are

did people are grateful and people are

did people are grateful and people are grateful for a lot of different things

grateful for a lot of different things

grateful for a lot of different things and they turned that gratitude into

and they turned that gratitude into

and they turned that gratitude into action here at UCLA and from the time

action here at UCLA and from the time

action here at UCLA and from the time that I’ve been here I’ve

that I’ve been here I’ve

that I’ve been here I’ve a lot of people who have very different

a lot of people who have very different

a lot of people who have very different reasons I’ve met folks who met their

reasons I’ve met folks who met their

reasons I’ve met folks who met their spouses here on campus and UCLA is kind

spouses here on campus and UCLA is kind

spouses here on campus and UCLA is kind of near and dear to their heart I’ve met

of near and dear to their heart I’ve met

of near and dear to their heart I’ve met a number of folks who received a

a number of folks who received a

a number of folks who received a scholarship many years ago and that

scholarship many years ago and that

scholarship many years ago and that experience in higher education changed

experience in higher education changed

experience in higher education changed their lives

their lives

their lives a lot of those folks are giving back to

a lot of those folks are giving back to

a lot of those folks are giving back to us today I’ve also heard a number of

us today I’ve also heard a number of

us today I’ve also heard a number of times that just the quality of the

times that just the quality of the

times that just the quality of the education that they got here at UCLA has

education that they got here at UCLA has

education that they got here at UCLA has made them be successful and they’re just

made them be successful and they’re just

made them be successful and they’re just grateful for that I have also met some

grateful for that I have also met some

grateful for that I have also met some folks who are grateful for the work

folks who are grateful for the work

folks who are grateful for the work that’s being done to help cure a disease

that’s being done to help cure a disease

that’s being done to help cure a disease that might be someone near and dear to

that might be someone near and dear to

that might be someone near and dear to their heart and they want to be a part

their heart and they want to be a part

their heart and they want to be a part of that cure and also folks who love

of that cure and also folks who love

of that cure and also folks who love investing in the discovery and being

investing in the discovery and being

investing in the discovery and being part of that discovery and also UCLA

part of that discovery and also UCLA

part of that discovery and also UCLA offers the opportunity for people to

offers the opportunity for people to

offers the opportunity for people to leave a legacy and people are grateful

leave a legacy and people are grateful

leave a legacy and people are grateful for that opportunity as well so major

for that opportunity as well so major

for that opportunity as well so major gifts are part of what we do it’s when

gifts are part of what we do it’s when

gifts are part of what we do it’s when somebody gives a large gift that really

somebody gives a large gift that really

somebody gives a large gift that really makes an impact on a division and

makes an impact on a division and

makes an impact on a division and there’s a number of places that this

there’s a number of places that this

there’s a number of places that this happens for our students our graduate

happens for our students our graduate

happens for our students our graduate students and for our faculty and I have

students and for our faculty and I have

students and for our faculty and I have another story I’d like to share I had

another story I’d like to share I had

another story I’d like to share I had the opportunity to meet a couple who’ve

the opportunity to meet a couple who’ve

the opportunity to meet a couple who’ve been giving to students for I think

been giving to students for I think

been giving to students for I think since the 80s and every year they come

since the 80s and every year they come

since the 80s and every year they come and they meet their cohort in the last

and they meet their cohort in the last

and they meet their cohort in the last couple of years I enjoyed having lunch

couple of years I enjoyed having lunch

couple of years I enjoyed having lunch with the students and the donors and

with the students and the donors and

with the students and the donors and hearing the stories the students were

hearing the stories the students were

hearing the stories the students were fantastic and interested and wanting to

fantastic and interested and wanting to

fantastic and interested and wanting to hear the path that brought that donor to

hear the path that brought that donor to

hear the path that brought that donor to UCLA and beyond and he shared wonderful

UCLA and beyond and he shared wonderful

UCLA and beyond and he shared wonderful things about you know he came from a

things about you know he came from a

things about you know he came from a poor family he was the first generation

poor family he was the first generation

poor family he was the first generation to go to higher education he had a big

to go to higher education he had a big

to go to higher education he had a big family in a small apartment he used to

family in a small apartment he used to

family in a small apartment he used to sleep on the kitchen floor

sleep on the kitchen floor

sleep on the kitchen floor he scrounged up money to take the bus to

he scrounged up money to take the bus to

he scrounged up money to take the bus to campus but he couldn’t have been here

campus but he couldn’t have been here

campus but he couldn’t have been here without the scholarship and one of the

without the scholarship and one of the

without the scholarship and one of the stories that the students really loved

stories that the students really loved

stories that the students really loved hearing is when he talked about his

hearing is when he talked about his

hearing is when he talked about his going to his first fraternity party

going to his first fraternity party

going to his first fraternity party because he had never experienced

because he had never experienced

because he had never experienced anything like that before

anything like that before

anything like that before so part of what we do on the business

so part of what we do on the business

so part of what we do on the business side is we bring these people together

side is we bring these people together

side is we bring these people together and these students that are hearing his

and these students that are hearing his

and these students that are hearing his story they will be in his shoes someday

story they will be in his shoes someday

story they will be in his shoes someday and they’re gonna remember that they

and they’re gonna remember that they

and they’re gonna remember that they were there because of him and it’s

were there because of him and it’s

were there because of him and it’s possible that they’ll be grateful and

possible that they’ll be grateful and

possible that they’ll be grateful and they’ll give back as well

they’ll give back as well

they’ll give back as well so in closing I think that I would like

so in closing I think that I would like

so in closing I think that I would like to say that it is a pleasure to work

to say that it is a pleasure to work

to say that it is a pleasure to work with people who like to give they they

with people who like to give they they

with people who like to give they they give it makes them happy they make an

give it makes them happy they make an

give it makes them happy they make an impact here on campus and then lives are

impact here on campus and then lives are

impact here on campus and then lives are changed thank you

changed thank you

changed thank you [Applause]

”

Be First to Comment

Leave a Reply

Your email address will not be published. Required fields are marked *