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Bringing the Sandbox to the Boardroom | Leena Patel | TEDxUniversityofMississippi


have you ever experienced the glazed

have you ever experienced the glazed eyeball syndrome you know when you’re

eyeball syndrome you know when you’re

eyeball syndrome you know when you’re attempting to explain something to

attempting to explain something to

attempting to explain something to someone your friend your husband your

someone your friend your husband your

someone your friend your husband your boss your kid and they’re just not

boss your kid and they’re just not

boss your kid and they’re just not getting it and don’t ever experience

getting it and don’t ever experience

getting it and don’t ever experience that I have to a few times in fact but

that I have to a few times in fact but

that I have to a few times in fact but there was this one particular time that

there was this one particular time that

there was this one particular time that when I experienced it it took me on a

when I experienced it it took me on a

when I experienced it it took me on a new path and it’s profoundly changed the

new path and it’s profoundly changed the

new path and it’s profoundly changed the way that I work the way I play in the

way that I work the way I play in the

way that I work the way I play in the way that I hate others so about five

way that I hate others so about five

way that I hate others so about five years ago I was leading a training with

years ago I was leading a training with

years ago I was leading a training with a group of leaders from a range of

a group of leaders from a range of

a group of leaders from a range of different industries and I could feel

different industries and I could feel

different industries and I could feel the energy in the room was split on this

the energy in the room was split on this

the energy in the room was split on this one side people were mesmerized and

one side people were mesmerized and

one side people were mesmerized and captivated and so enthralled geeking out

captivated and so enthralled geeking out

captivated and so enthralled geeking out on systems processes all this real-time

on systems processes all this real-time

on systems processes all this real-time data and then there was the other half

data and then there was the other half

data and then there was the other half and I could see out of the corner of my

and I could see out of the corner of my

and I could see out of the corner of my eye two people in the back having this

eye two people in the back having this

eye two people in the back having this private chat completely oblivious to the

private chat completely oblivious to the

private chat completely oblivious to the content I was sharing with the room and

content I was sharing with the room and

content I was sharing with the room and as I’m walking towards them I see this

as I’m walking towards them I see this

as I’m walking towards them I see this woman on the end of the aisle and she is

woman on the end of the aisle and she is

woman on the end of the aisle and she is checking Facebook I’m thinking oh god

checking Facebook I’m thinking oh god

checking Facebook I’m thinking oh god this is not good and this glazed eyeball

this is not good and this glazed eyeball

this is not good and this glazed eyeball thing was just hitting me from multiple

thing was just hitting me from multiple

thing was just hitting me from multiple directions so I talked to people

directions so I talked to people

directions so I talked to people afterwards and I get comments like that

afterwards and I get comments like that

afterwards and I get comments like that training was really hard that was

training was really hard that was

training was really hard that was stressful that pushed me outside of my

stressful that pushed me outside of my

stressful that pushed me outside of my comfort zone or my favorite that’s just

comfort zone or my favorite that’s just

comfort zone or my favorite that’s just not my thing

not my thing

not my thing which is corporate code for I’m bored my

which is corporate code for I’m bored my

which is corporate code for I’m bored my heart sank at the disconnection and the

heart sank at the disconnection and the

heart sank at the disconnection and the disengagement that they were

disengagement that they were

disengagement that they were experiencing and I left that day feeling

experiencing and I left that day feeling

experiencing and I left that day feeling more than a little deflated and confused

more than a little deflated and confused

more than a little deflated and confused and a few consecutive times this

and a few consecutive times this

and a few consecutive times this happened I had a meltdown which probably

happened I had a meltdown which probably

happened I had a meltdown which probably looked a little bit more like this

I should say at that at this time I was

I should say at that at this time I was teaching trainings using business

teaching trainings using business

teaching trainings using business simulations so before I built my company

simulations so before I built my company

simulations so before I built my company I used to be a professional dancer and I

I used to be a professional dancer and I

I used to be a professional dancer and I said dad sir I learned how to dance by

said dad sir I learned how to dance by

said dad sir I learned how to dance by dancing let’s face it we’re not ever

dancing let’s face it we’re not ever

dancing let’s face it we’re not ever gonna learn a skill like dancing sitting

gonna learn a skill like dancing sitting

gonna learn a skill like dancing sitting on the couch watching So You Think You

on the couch watching So You Think You

on the couch watching So You Think You Can Dance just not gonna happen you know

Can Dance just not gonna happen you know

Can Dance just not gonna happen you know when you learn how to ride a bike for

when you learn how to ride a bike for

when you learn how to ride a bike for the first time he didn’t read the manual

the first time he didn’t read the manual

the first time he didn’t read the manual and write in the bike just got on the

and write in the bike just got on the

and write in the bike just got on the bike right so when I left that world and

bike right so when I left that world and

bike right so when I left that world and started working with athletes with

started working with athletes with

started working with athletes with business leaders and training them on

business leaders and training them on

business leaders and training them on the psychology of elite performance and

the psychology of elite performance and

the psychology of elite performance and made total sense for me to train them in

made total sense for me to train them in

made total sense for me to train them in a way that they were experiencing these

a way that they were experiencing these

a way that they were experiencing these skills and not just learning them

skills and not just learning them

skills and not just learning them through case discussions and lectures

through case discussions and lectures

through case discussions and lectures simulations are a great way to train in

simulations are a great way to train in

simulations are a great way to train in a safe environment without the risk of

a safe environment without the risk of

a safe environment without the risk of making those mistakes that you might do

making those mistakes that you might do

making those mistakes that you might do in a crisis situation a war zone for

in a crisis situation a war zone for

in a crisis situation a war zone for example they’re a great standalone in

example they’re a great standalone in

example they’re a great standalone in certain environments pilots use flight

certain environments pilots use flight

certain environments pilots use flight simulators successfully since World War

simulators successfully since World War

simulators successfully since World War one medical students trained on patient

one medical students trained on patient

one medical students trained on patient simulators so they didn’t go out and

simulators so they didn’t go out and

simulators so they didn’t go out and endanger a human’s life when I was

endanger a human’s life when I was

endanger a human’s life when I was working with a trapeze artist it’s like

working with a trapeze artist it’s like

working with a trapeze artist it’s like dis lay where safety is the top priority

dis lay where safety is the top priority

dis lay where safety is the top priority let me total sense that we use

let me total sense that we use

let me total sense that we use simulation to train them and it’s been

simulation to train them and it’s been

simulation to train them and it’s been used in a multitude of other industries

used in a multitude of other industries

used in a multitude of other industries with advances in technology which had me

with advances in technology which had me

with advances in technology which had me reflecting and wandering in businesses

reflecting and wandering in businesses

reflecting and wandering in businesses and industries where employees lives are

and industries where employees lives are

and industries where employees lives are not at risk is adaptation necessary and

not at risk is adaptation necessary and

not at risk is adaptation necessary and so this let me on a path of extensive

so this let me on a path of extensive

so this let me on a path of extensive research and what I found is that I

research and what I found is that I

research and what I found is that I wasn’t the only one experiencing this I

wasn’t the only one experiencing this I

wasn’t the only one experiencing this I have friends and they say things like oh

have friends and they say things like oh

have friends and they say things like oh they’re not just they’re not your

they’re not just they’re not your

they’re not just they’re not your audience or you can’t please everyone

audience or you can’t please everyone

audience or you can’t please everyone but the more and more people that I talk

but the more and more people that I talk

but the more and more people that I talk to on the inside I started to realize

to on the inside I started to realize

to on the inside I started to realize that this wasn’t just my problem this

that this wasn’t just my problem this

that this wasn’t just my problem this was a crisis that was being addressed

was a crisis that was being addressed

was a crisis that was being addressed and being faced by corporate world at

and being faced by corporate world at

and being faced by corporate world at large did you know that 67% of the

large did you know that 67% of the

large did you know that 67% of the workforce are disengaged at this time

workforce are disengaged at this time

workforce are disengaged at this time that’s two-thirds

that’s two-thirds

that’s two-thirds all the workforce that are just doing

all the workforce that are just doing

all the workforce that are just doing the bare minimum to get by and a

the bare minimum to get by and a

the bare minimum to get by and a significant percentage of them are just

significant percentage of them are just

significant percentage of them are just so miserable like they are tearing down

so miserable like they are tearing down

so miserable like they are tearing down everything that these engaged people are

everything that these engaged people are

everything that these engaged people are building and they are ready to walk out

building and they are ready to walk out

building and they are ready to walk out the door leaving the cash register open

the door leaving the cash register open

the door leaving the cash register open America is at the top of her game

America is at the top of her game

America is at the top of her game UK behind as usual I can say that

UK behind as usual I can say that

UK behind as usual I can say that because I’m from there but the sad

because I’m from there but the sad

because I’m from there but the sad reality is it’s not a joke this is an

reality is it’s not a joke this is an

reality is it’s not a joke this is an ugly downward spiral for everyone look

ugly downward spiral for everyone look

ugly downward spiral for everyone look at the numbers look at Spain Italy

at the numbers look at Spain Italy

at the numbers look at Spain Italy France at the bottom with 97%

France at the bottom with 97%

France at the bottom with 97% disengagement the numbers are staggering

disengagement the numbers are staggering

disengagement the numbers are staggering we add to that that US businesses last

we add to that that US businesses last

we add to that that US businesses last year spent nineteen point six billion

year spent nineteen point six billion

year spent nineteen point six billion dollars training their people we know

dollars training their people we know

dollars training their people we know there’s a problem but they’re relying on

there’s a problem but they’re relying on

there’s a problem but they’re relying on the old way of working to train their

the old way of working to train their

the old way of working to train their people and wondering why things aren’t

people and wondering why things aren’t

people and wondering why things aren’t happening the game has changed ladies

happening the game has changed ladies

happening the game has changed ladies and gentlemen our data tells us that we

and gentlemen our data tells us that we

and gentlemen our data tells us that we on average only retain about 25 percent

on average only retain about 25 percent

on average only retain about 25 percent of new information that we hear and

of new information that we hear and

of new information that we hear and there are some variations on that

there are some variations on that

there are some variations on that depending on how important the

depending on how important the

depending on how important the information is to us and so on but 25%

information is to us and so on but 25%

information is to us and so on but 25% retention is equivalent to 68 billion

retention is equivalent to 68 billion

retention is equivalent to 68 billion dollars that was wasted just last year

dollars that was wasted just last year

dollars that was wasted just last year because of poor attention we are pouring

because of poor attention we are pouring

because of poor attention we are pouring gas into a car that has a hole in the

gas into a car that has a hole in the

gas into a car that has a hole in the tank call it the great training robbery

tank call it the great training robbery

tank call it the great training robbery I wanted to do something about this and

I wanted to do something about this and

I wanted to do something about this and the solution came to me one evening when

the solution came to me one evening when

the solution came to me one evening when I was playing a board game with my

I was playing a board game with my

I was playing a board game with my husband well laughing we’re joking we’re

husband well laughing we’re joking we’re

husband well laughing we’re joking we’re having fun and at the end of the game I

having fun and at the end of the game I

having fun and at the end of the game I said him so what did you learn and so

said him so what did you learn and so

said him so what did you learn and so discussion followed and we started

discussion followed and we started

discussion followed and we started reflecting on the lessons from the board

reflecting on the lessons from the board

reflecting on the lessons from the board game and how they connected with his

game and how they connected with his

game and how they connected with his role in the workplace here is a senior

role in the workplace here is a senior

role in the workplace here is a senior sales executive at the time and that’s

sales executive at the time and that’s

sales executive at the time and that’s when the light bulb went off this is the

when the light bulb went off this is the

when the light bulb went off this is the missing dynamic in business simulations

missing dynamic in business simulations

missing dynamic in business simulations we need more fun more play more games in

we need more fun more play more games in

we need more fun more play more games in the working environment and so I set off

the working environment and so I set off

the working environment and so I set off to integrate this

to integrate this

to integrate this and I started to dig deeper into the

and I started to dig deeper into the

and I started to dig deeper into the mechanics behind games and I found a

mechanics behind games and I found a

mechanics behind games and I found a surprising statistic did you know that

surprising statistic did you know that

surprising statistic did you know that the average male gamer is 35 years old

the average male gamer is 35 years old

the average male gamer is 35 years old that the average female gamer is 44

that the average female gamer is 44

that the average female gamer is 44 years old these are not your

years old these are not your

years old these are not your stereotypical kids unemployed living in

stereotypical kids unemployed living in

stereotypical kids unemployed living in their parents basement these are adults

their parents basement these are adults

their parents basement these are adults in full-time employment with a car and a

in full-time employment with a car and a

in full-time employment with a car and a mortgage and there are 125 million

mortgage and there are 125 million

mortgage and there are 125 million gamers in America has an interesting

gamers in America has an interesting

gamers in America has an interesting thing that I learned about gaming – that

thing that I learned about gaming – that

thing that I learned about gaming – that the designers have built in specific

the designers have built in specific

the designers have built in specific leadership stars that we can take on

leadership stars that we can take on

leadership stars that we can take on board that are so relevant to us as

board that are so relevant to us as

board that are so relevant to us as leaders whether we’re a leader of one

leaders whether we’re a leader of one

leaders whether we’re a leader of one just ourself or leader of many we’re

just ourself or leader of many we’re

just ourself or leader of many we’re learning core principles such as win-win

learning core principles such as win-win

learning core principles such as win-win there are some attrition ranking so if

there are some attrition ranking so if

there are some attrition ranking so if we connected the dots we can now

we connected the dots we can now

we connected the dots we can now consciously choose how we are going to

consciously choose how we are going to

consciously choose how we are going to play and show up in the game of life and

play and show up in the game of life and

play and show up in the game of life and I thought there’s got to be something to

I thought there’s got to be something to

I thought there’s got to be something to this turns out there was some smart

this turns out there was some smart

this turns out there was some smart forward-thinking leaders are now

forward-thinking leaders are now

forward-thinking leaders are now utilizing the exact strategies that game

utilizing the exact strategies that game

utilizing the exact strategies that game designers are using to hook their

designers are using to hook their

designers are using to hook their players they’re using rewards badges

players they’re using rewards badges

players they’re using rewards badges ranking scores competition nor these are

ranking scores competition nor these are

ranking scores competition nor these are the strategy is to hook people to drive

the strategy is to hook people to drive

the strategy is to hook people to drive engagement bill motivation it’s called

engagement bill motivation it’s called

engagement bill motivation it’s called gamification Fitbit did a phenomenal job

gamification Fitbit did a phenomenal job

gamification Fitbit did a phenomenal job of engaging their customers building

of engaging their customers building

of engaging their customers building brand loyalty when they released their

brand loyalty when they released their

brand loyalty when they released their app over sudden runners are getting

app over sudden runners are getting

app over sudden runners are getting points for running for tracking their

points for running for tracking their

points for running for tracking their activity they’re competing against each

activity they’re competing against each

activity they’re competing against each other to reach the next level of

other to reach the next level of

other to reach the next level of achievement they’re getting badges

achievement they’re getting badges

achievement they’re getting badges written the next milestone or crushing

written the next milestone or crushing

written the next milestone or crushing their next goal and now they’re

their next goal and now they’re

their next goal and now they’re encouraged to share their successes on

encouraged to share their successes on

encouraged to share their successes on social media which of course has

social media which of course has

social media which of course has increased fitbit’s brand presence in the

increased fitbit’s brand presence in the

increased fitbit’s brand presence in the marketplace and I thought that’s what we

marketplace and I thought that’s what we

marketplace and I thought that’s what we need to do in the training environment

need to do in the training environment

need to do in the training environment get more buzz going more loyalty more

get more buzz going more loyalty more

get more buzz going more loyalty more engagement and our challenges that our

engagement and our challenges that our

engagement and our challenges that our psychology

psychology

psychology the thing that holds us back is we

the thing that holds us back is we

the thing that holds us back is we equate games with fun and frivolous good

equate games with fun and frivolous good

equate games with fun and frivolous good for the gaming world but not in a work

for the gaming world but not in a work

for the gaming world but not in a work in a serious environment where

in a serious environment where

in a serious environment where especially buttoned-up and i want to

especially buttoned-up and i want to

especially buttoned-up and i want to change that give games their rightful

change that give games their rightful

change that give games their rightful place as the driver in learning and

place as the driver in learning and

place as the driver in learning and retention engagement creativity

retention engagement creativity

retention engagement creativity innovation but we’ve disconnected with

innovation but we’ve disconnected with

innovation but we’ve disconnected with that side of us that playful side do you

that side of us that playful side do you

that side of us that playful side do you remember when you’re a kid I do I

remember when you’re a kid I do I

remember when you’re a kid I do I remember my mom would take me to the

remember my mom would take me to the

remember my mom would take me to the park and we I’d go play in the sandbox

park and we I’d go play in the sandbox

park and we I’d go play in the sandbox or if I was a friends I’d roleplay

or if I was a friends I’d roleplay

or if I was a friends I’d roleplay doctors nurses pirates princesses or my

doctors nurses pirates princesses or my

doctors nurses pirates princesses or my favorite whereas spinning around like

favorite whereas spinning around like

favorite whereas spinning around like Wonder Woman

Wonder Woman

Wonder Woman as kids we do that we naturally engage

as kids we do that we naturally engage

as kids we do that we naturally engage in games and play we’re creating these

in games and play we’re creating these

in games and play we’re creating these make-believe scenarios as adults we

make-believe scenarios as adults we

make-believe scenarios as adults we marvel at kids creativity and we wonder

marvel at kids creativity and we wonder

marvel at kids creativity and we wonder how we lost ours this is the missing

how we lost ours this is the missing

how we lost ours this is the missing piece and I started to now integrate

piece and I started to now integrate

piece and I started to now integrate games and game mechanics into my

games and game mechanics into my

games and game mechanics into my simulations

simulations

simulations I call it dilation it’s the joining of

I call it dilation it’s the joining of

I call it dilation it’s the joining of two words the word game and the inherit

two words the word game and the inherit

two words the word game and the inherit fun and playfulness that comes with it

fun and playfulness that comes with it

fun and playfulness that comes with it and the word simulation and the realism

and the word simulation and the realism

and the word simulation and the realism associated with it I’d like to give you

associated with it I’d like to give you

associated with it I’d like to give you an example of a gamble ation so that you

an example of a gamble ation so that you

an example of a gamble ation so that you can see how the two connect together and

can see how the two connect together and

can see how the two connect together and how it can serve you the gamm ulation is

how it can serve you the gamm ulation is

how it can serve you the gamm ulation is called the perfect pizza and it was

called the perfect pizza and it was

called the perfect pizza and it was conceived when I was vacationing in

conceived when I was vacationing in

conceived when I was vacationing in Italy in Sardinia I was sitting in a

Italy in Sardinia I was sitting in a

Italy in Sardinia I was sitting in a pizza parlor watching the guy behind the

pizza parlor watching the guy behind the

pizza parlor watching the guy behind the counter so he’s tossing the dough

counter so he’s tossing the dough

counter so he’s tossing the dough slapping on a marinara sauce sprinkling

slapping on a marinara sauce sprinkling

slapping on a marinara sauce sprinkling the mozzarella pizzas going in the oven

the mozzarella pizzas going in the oven

the mozzarella pizzas going in the oven and he’s repeating this process like

and he’s repeating this process like

and he’s repeating this process like bang bang bang record time and I’m

bang bang bang record time and I’m

bang bang bang record time and I’m watching him mesmerized and the speed

watching him mesmerized and the speed

watching him mesmerized and the speed and the light goes off I need to create

and the light goes off I need to create

and the light goes off I need to create a game ulation

a game ulation

a game ulation that teaches employees how to build

that teaches employees how to build

that teaches employees how to build systems for their businesses through

systems for their businesses through

systems for their businesses through knocking out pizzas as many as they can

knocking out pizzas as many as they can

knocking out pizzas as many as they can per hour

per hour

per hour from this core idea I started to build

from this core idea I started to build

from this core idea I started to build this game ulation out and it had

this game ulation out and it had

this game ulation out and it had multiple layers so the theme is the

multiple layers so the theme is the

multiple layers so the theme is the mayor of side

mayor of side

mayor of side is telling people of the island that

is telling people of the island that

is telling people of the island that business is booming he wants more pizza

business is booming he wants more pizza

business is booming he wants more pizza parlors and so people are getting

parlors and so people are getting

parlors and so people are getting together in teams and groups and they

together in teams and groups and they

together in teams and groups and they allocate a CEO a CFO a director of

allocate a CEO a CFO a director of

allocate a CEO a CFO a director of marketing me director of sales and so on

marketing me director of sales and so on

marketing me director of sales and so on and the teams are competing with each

and the teams are competing with each

and the teams are competing with each other to build the most profitable

other to build the most profitable

other to build the most profitable business so just like any simulation any

business so just like any simulation any

business so just like any simulation any real-life situation you’re gonna be

real-life situation you’re gonna be

real-life situation you’re gonna be learning lessons like leadership market

learning lessons like leadership market

learning lessons like leadership market differentiation branding how to

differentiation branding how to

differentiation branding how to collaborate and communicate between

collaborate and communicate between

collaborate and communicate between departments what to do in the marketing

departments what to do in the marketing

departments what to do in the marketing guy doesn’t talk to the sales guy and

guy doesn’t talk to the sales guy and

guy doesn’t talk to the sales guy and how do you deal with that breakdown and

how do you deal with that breakdown and

how do you deal with that breakdown and communication while still keeping the

communication while still keeping the

communication while still keeping the customers happy still driving revenue

customers happy still driving revenue

customers happy still driving revenue for your business so just like real life

for your business so just like real life

for your business so just like real life business just like a simulation the

business just like a simulation the

business just like a simulation the difference and what made it a game is

difference and what made it a game is

difference and what made it a game is the environment that I created now it’s

the environment that I created now it’s

the environment that I created now it’s fun I’ve got music Italian music playing

fun I’ve got music Italian music playing

fun I’ve got music Italian music playing people are transported to Italy as soon

people are transported to Italy as soon

people are transported to Italy as soon as they walk into the room the deck or

as they walk into the room the deck or

as they walk into the room the deck or the role play the costumes I show up is

the role play the costumes I show up is

the role play the costumes I show up is the mayor of Sardinia demanding

the mayor of Sardinia demanding

the mayor of Sardinia demanding accountability from people negotiating

accountability from people negotiating

accountability from people negotiating their contracts but people are having

their contracts but people are having

their contracts but people are having fun we’re bringing in pizza from the

fun we’re bringing in pizza from the

fun we’re bringing in pizza from the outside from the local pizza place and

outside from the local pizza place and

outside from the local pizza place and people are in this environment they feel

people are in this environment they feel

people are in this environment they feel safe enough to take risks make decisions

safe enough to take risks make decisions

safe enough to take risks make decisions that they wouldn’t normally do when

that they wouldn’t normally do when

that they wouldn’t normally do when they’re selling their widget in the work

they’re selling their widget in the work

they’re selling their widget in the work place if they’re in their boardroom and

place if they’re in their boardroom and

place if they’re in their boardroom and they’re discussing the next strategy and

they’re discussing the next strategy and

they’re discussing the next strategy and the next move they need to know what

the next move they need to know what

the next move they need to know what they’re doing they need to know what

they’re doing they need to know what

they’re doing they need to know what they’re talking about and they’re not

they’re talking about and they’re not

they’re talking about and they’re not gonna take those kinds of risks but when

gonna take those kinds of risks but when

gonna take those kinds of risks but when you’re making pizza and you’re in the

you’re making pizza and you’re in the

you’re making pizza and you’re in the simulated gamified game you laid an

simulated gamified game you laid an

simulated gamified game you laid an environment why not and so now they’re

environment why not and so now they’re

environment why not and so now they’re learning things that pushing the

learning things that pushing the

learning things that pushing the boundaries of what they’re capable of

boundaries of what they’re capable of

boundaries of what they’re capable of and they are excited to walk out there

and they are excited to walk out there

and they are excited to walk out there and test all this new cool stuff they’ve

and test all this new cool stuff they’ve

and test all this new cool stuff they’ve learned so I’ve been following and

learned so I’ve been following and

learned so I’ve been following and tracking over 200 trainees over the last

tracking over 200 trainees over the last

tracking over 200 trainees over the last two years and here’s what I found the

two years and here’s what I found the

two years and here’s what I found the engagement level was at 90 percent in

engagement level was at 90 percent in

engagement level was at 90 percent in the room that’s almost triple the

the room that’s almost triple the

the room that’s almost triple the engagement rate in America right now the

engagement rate in America right now the

engagement rate in America right now the retention level within just a week with

retention level within just a week with

retention level within just a week with that 80 percent you compare that eighty

that 80 percent you compare that eighty

that 80 percent you compare that eighty percent to the twenty five which is our

percent to the twenty five which is our

percent to the twenty five which is our average for traditional classroom style

average for traditional classroom style

average for traditional classroom style learning and we can see the

learning and we can see the

learning and we can see the transformation that happened but here’s

transformation that happened but here’s

transformation that happened but here’s what’s really exciting

what’s really exciting

what’s really exciting remember that sixty eight billion

remember that sixty eight billion

remember that sixty eight billion dollars that we talked about there was

dollars that we talked about there was

dollars that we talked about there was potentially wasted because of poor

potentially wasted because of poor

potentially wasted because of poor attention last year

attention last year

attention last year imagine if fifty four billion dollars of

imagine if fifty four billion dollars of

imagine if fifty four billion dollars of that could have been saved just by using

that could have been saved just by using

that could have been saved just by using gamma Latian as a training tool what

gamma Latian as a training tool what

gamma Latian as a training tool what could that do for the landscape in

could that do for the landscape in

could that do for the landscape in corporate America or for the world if

corporate America or for the world if

corporate America or for the world if you’re wondering how you can implement

you’re wondering how you can implement

you’re wondering how you can implement this I wanna share have developed about

this I wanna share have developed about

this I wanna share have developed about forty five gang relations over the last

forty five gang relations over the last

forty five gang relations over the last couple of years that there are three

couple of years that there are three

couple of years that there are three core elements that you need and you need

core elements that you need and you need

core elements that you need and you need all three the first is you’ve got to be

all three the first is you’ve got to be

all three the first is you’ve got to be relevant the gang nation has to be

relevant the gang nation has to be

relevant the gang nation has to be relevant to the problem that you want to

relevant to the problem that you want to

relevant to the problem that you want to solve to the realism it’s got to

solve to the realism it’s got to

solve to the realism it’s got to resemble some kind of business

resemble some kind of business

resemble some kind of business environment that you are likely to

environment that you are likely to

environment that you are likely to experience and three the reward there’s

experience and three the reward there’s

experience and three the reward there’s got to be some built-in reward that is

got to be some built-in reward that is

got to be some built-in reward that is engaging that is motivating people to

engaging that is motivating people to

engaging that is motivating people to say yes I want to be a part of this and

say yes I want to be a part of this and

say yes I want to be a part of this and when you have all three not just one or

when you have all three not just one or

when you have all three not just one or two but all three you’ve got people in

two but all three you’ve got people in

two but all three you’ve got people in the palm of your hand I want to leave

the palm of your hand I want to leave

the palm of your hand I want to leave you with this i profoundly believe that

you with this i profoundly believe that

you with this i profoundly believe that investing in our learning and our

investing in our learning and our

investing in our learning and our development is gonna be key for us to be

development is gonna be key for us to be

development is gonna be key for us to be able to step into the roles of tomorrow

able to step into the roles of tomorrow

able to step into the roles of tomorrow but the learning is going to be done the

but the learning is going to be done the

but the learning is going to be done the right way when we enter that sweet spot

right way when we enter that sweet spot

right way when we enter that sweet spot that is game ulation now a driving

that is game ulation now a driving

that is game ulation now a driving engagement we’re stimulating creativity

engagement we’re stimulating creativity

engagement we’re stimulating creativity we’re firing a probability to think

we’re firing a probability to think

we’re firing a probability to think outside the box and these are core

outside the box and these are core

outside the box and these are core business needs for today and tomorrow’s

business needs for today and tomorrow’s

business needs for today and tomorrow’s leaders when I found in my training that

leaders when I found in my training that

leaders when I found in my training that I started using Jam elation I pretty

I started using Jam elation I pretty

I started using Jam elation I pretty much eliminated those glazed eyeballs

much eliminated those glazed eyeballs

much eliminated those glazed eyeballs whether people gravitated towards the

whether people gravitated towards the

whether people gravitated towards the realism of a simulation or they love the

realism of a simulation or they love the

realism of a simulation or they love the playfulness inherent in games I had them

playfulness inherent in games I had them

playfulness inherent in games I had them all employees were happy businesses were

all employees were happy businesses were

all employees were happy businesses were happy and I felt pretty good that I

happy and I felt pretty good that I

happy and I felt pretty good that I enabled people to connect with their

enabled people to connect with their

enabled people to connect with their inner child

inner child

inner child so I invite you to embrace gamble ation

so I invite you to embrace gamble ation

so I invite you to embrace gamble ation as the future of training and to share

as the future of training and to share

as the future of training and to share this with others particularly those that

this with others particularly those that

this with others particularly those that are familiar with that glazed eye

are familiar with that glazed eye

are familiar with that glazed eye syndrome thank you

syndrome thank you

syndrome thank you [Applause]

[Applause]

[Applause] [Music]

”

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