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Better light, better life | Nate Heller | TEDxPortBouet


[Music]

[Music] [Applause]

[Applause]

[Applause] for the past six years I’ve been

for the past six years I’ve been

for the past six years I’ve been building a company called peg Africa we

building a company called peg Africa we

building a company called peg Africa we sell solar home lighting systems to

sell solar home lighting systems to

sell solar home lighting systems to people who live in in off-grid villages

people who live in in off-grid villages

people who live in in off-grid villages in Ghana and now in Cote d’Ivoire it’s

in Ghana and now in Cote d’Ivoire it’s

in Ghana and now in Cote d’Ivoire it’s my passion it’s my in my dream for a

my passion it’s my in my dream for a

my passion it’s my in my dream for a long time to do something like this and

long time to do something like this and

long time to do something like this and I wake up every day excited about it and

I wake up every day excited about it and

I wake up every day excited about it and I wanted to tell you a little bit about

I wanted to tell you a little bit about

I wanted to tell you a little bit about what we do and our journey and some

what we do and our journey and some

what we do and our journey and some things that learned along the way one of

things that learned along the way one of

things that learned along the way one of the things that that I’m most proud of

the things that that I’m most proud of

the things that that I’m most proud of with this company might sound a little

with this company might sound a little

with this company might sound a little bit strange I’m most proud I would say

bit strange I’m most proud I would say

bit strange I’m most proud I would say of the fact that they were actually a

of the fact that they were actually a

of the fact that they were actually a for-profit business we’re not an NGO

for-profit business we’re not an NGO

for-profit business we’re not an NGO we’re a company and the people that we

we’re a company and the people that we

we’re a company and the people that we sell to they live in tiny little

sell to they live in tiny little

sell to they live in tiny little villages far far away they make on

villages far far away they make on

villages far far away they make on average probably one to six dollars a

average probably one to six dollars a

average probably one to six dollars a day and a lot of people say how can you

day and a lot of people say how can you

day and a lot of people say how can you be a for-profit company focused on on

be a for-profit company focused on on

be a for-profit company focused on on those kind of customers and some people

those kind of customers and some people

those kind of customers and some people say it in a way where they’re appalled

say it in a way where they’re appalled

say it in a way where they’re appalled and some people say in a way like that

and some people say in a way like that

and some people say in a way like that people don’t have money how can you be a

people don’t have money how can you be a

people don’t have money how can you be a company focused on them but I think that

company focused on them but I think that

company focused on them but I think that in some situations it’s actually a way

in some situations it’s actually a way

in some situations it’s actually a way way better way to help people my goal is

way better way to help people my goal is

way better way to help people my goal is not to make money the goal is to help

not to make money the goal is to help

not to make money the goal is to help people if you’re a for-profit oh okay

people if you’re a for-profit oh okay

people if you’re a for-profit oh okay this goes fast you bring some some

this goes fast you bring some some

this goes fast you bring some some things to the table that are a lot more

things to the table that are a lot more

things to the table that are a lot more difficult if you’re a charity something

difficult if you’re a charity something

difficult if you’re a charity something like that first of all empowerment if

like that first of all empowerment if

like that first of all empowerment if you are a company rather than a charity

you are a company rather than a charity

you are a company rather than a charity people don’t want what you’re providing

people don’t want what you’re providing

people don’t want what you’re providing them they’ll stop buying it and you’ll

them they’ll stop buying it and you’ll

them they’ll stop buying it and you’ll go out of business

go out of business

go out of business second is sustainability people have to

second is sustainability people have to

second is sustainability people have to pay for what you’re offering

pay for what you’re offering

pay for what you’re offering then they’ll value it and I’ll probably

then they’ll value it and I’ll probably

then they’ll value it and I’ll probably make a lot more use out of it and

make a lot more use out of it and

make a lot more use out of it and finally scalability the problems that

finally scalability the problems that

finally scalability the problems that need to be solved in this world and the

need to be solved in this world and the

need to be solved in this world and the problems that we’re trying to solve are

problems that we’re trying to solve are

problems that we’re trying to solve are so big there’s so many people that that

so big there’s so many people that that

so big there’s so many people that that need support in these ways that oh the

need support in these ways that oh the

need support in these ways that oh the charity money available in the world is

charity money available in the world is

charity money available in the world is good enough couldn’t get anywhere near

good enough couldn’t get anywhere near

good enough couldn’t get anywhere near it but if you can figure out a way to

it but if you can figure out a way to

it but if you can figure out a way to find a business model where you’re

find a business model where you’re

find a business model where you’re actually

actually

actually making a profit and generating a return

making a profit and generating a return

making a profit and generating a return on capital it goes back to investors

on capital it goes back to investors

on capital it goes back to investors there are huge amounts of money out

there are huge amounts of money out

there are huge amounts of money out there to help you grow and you can

there to help you grow and you can

there to help you grow and you can really help reach much much larger

really help reach much much larger

really help reach much much larger groups of people when I think about this

groups of people when I think about this

groups of people when I think about this model there there are two different main

model there there are two different main

model there there are two different main examples that I think of and at least

examples that I think of and at least

examples that I think of and at least one of them you would never really

one of them you would never really

one of them you would never really consider a social enterprise I think of

consider a social enterprise I think of

consider a social enterprise I think of mobile phones and microfinance mobile

mobile phones and microfinance mobile

mobile phones and microfinance mobile phone industry definitely not social

phone industry definitely not social

phone industry definitely not social they’re pretty much just in it for the

they’re pretty much just in it for the

they’re pretty much just in it for the money but about 15 years ago I lived for

money but about 15 years ago I lived for

money but about 15 years ago I lived for two years in a tiny little village in

two years in a tiny little village in

two years in a tiny little village in Senegal that was off-grid and to get to

Senegal that was off-grid and to get to

Senegal that was off-grid and to get to a phone I had to bicycle ten kilometres

a phone I had to bicycle ten kilometres

a phone I had to bicycle ten kilometres into town and the change that that has

into town and the change that that has

into town and the change that that has come from from mobile phones is just

come from from mobile phones is just

come from from mobile phones is just incredible microfinance is definitely

incredible microfinance is definitely

incredible microfinance is definitely controversial and definitely the

controversial and definitely the

controversial and definitely the interest rates can be high but if you

interest rates can be high but if you

interest rates can be high but if you compare it to informal moneylenders it’s

compare it to informal moneylenders it’s

compare it to informal moneylenders it’s a step change and I think of these two

a step change and I think of these two

a step change and I think of these two innovations as possibly having brought

innovations as possibly having brought

innovations as possibly having brought the most change to Africa in the past 20

the most change to Africa in the past 20

the most change to Africa in the past 20 years of anything I can think of and

years of anything I can think of and

years of anything I can think of and what they do and the reason why they’re

what they do and the reason why they’re

what they do and the reason why they’re able to be successful and they’re able

able to be successful and they’re able

able to be successful and they’re able to be profitable to every to scale is

to be profitable to every to scale is

to be profitable to every to scale is because they do all this by giving

because they do all this by giving

because they do all this by giving people something better than what they

people something better than what they

people something better than what they had before and giving to them cheaper

had before and giving to them cheaper

had before and giving to them cheaper than they were paying previously so I

than they were paying previously so I

than they were paying previously so I started out as a nonprofit guy I was one

started out as a nonprofit guy I was one

started out as a nonprofit guy I was one of those people I would just wanted you

of those people I would just wanted you

of those people I would just wanted you to do good I wanted to figure out how to

to do good I wanted to figure out how to

to do good I wanted to figure out how to be useful I came from a lucky background

be useful I came from a lucky background

be useful I came from a lucky background and I wanted to give back I decided to

and I wanted to give back I decided to

and I wanted to give back I decided to join the Peace Corps

join the Peace Corps

join the Peace Corps move to a tiny little village in Senegal

move to a tiny little village in Senegal

move to a tiny little village in Senegal when I was 14 years old and talked about

when I was 14 years old and talked about

when I was 14 years old and talked about it for eight years and finally actually

it for eight years and finally actually

it for eight years and finally actually did that when I graduated from college

did that when I graduated from college

did that when I graduated from college and eventually got to where I worked my

and eventually got to where I worked my

and eventually got to where I worked my way up and I had a job at the UN but as

way up and I had a job at the UN but as

way up and I had a job at the UN but as I got further into the big machine of of

I got further into the big machine of of

I got further into the big machine of of that International Development thing I

that International Development thing I

that International Development thing I just did not feel useful I felt like I

just did not feel useful I felt like I

just did not feel useful I felt like I was doing research for policies that I

was doing research for policies that I

was doing research for policies that I wasn’t sure we’re really gonna affect

wasn’t sure we’re really gonna affect

wasn’t sure we’re really gonna affect anybody’s lives and I started hearing

anybody’s lives and I started hearing

anybody’s lives and I started hearing about these models that seemed

about these models that seemed

about these models that seemed they were really directly bringing

they were really directly bringing

they were really directly bringing benefits to people and they weren’t

benefits to people and they weren’t

benefits to people and they weren’t wasteful and I wanted to do something

wasteful and I wanted to do something

wasteful and I wanted to do something like that

like that

like that I was trying to find some way the

I was trying to find some way the

I was trying to find some way the problem that I could help solve in a way

problem that I could help solve in a way

problem that I could help solve in a way that was was better and cheaper and so I

that was was better and cheaper and so I

that was was better and cheaper and so I quit my job at the UN I didn’t know

quit my job at the UN I didn’t know

quit my job at the UN I didn’t know anything about business at the time so I

anything about business at the time so I

anything about business at the time so I went to business school and a few years

went to business school and a few years

went to business school and a few years later I met this guy that’s my

later I met this guy that’s my

later I met this guy that’s my co-founder Hugh Whelan and that’s our

co-founder Hugh Whelan and that’s our

co-founder Hugh Whelan and that’s our very first company and he had the idea

very first company and he had the idea

very first company and he had the idea of of trying to work on a problem that

of of trying to work on a problem that

of of trying to work on a problem that is a major arbitrage opportunity a major

is a major arbitrage opportunity a major

is a major arbitrage opportunity a major situation where people are paying way

situation where people are paying way

situation where people are paying way too much for something that’s really not

too much for something that’s really not

too much for something that’s really not good

good

good and that problem is the dark if I have

and that problem is the dark if I have

and that problem is the dark if I have been really smart I would have had them

been really smart I would have had them

been really smart I would have had them switch off the lights has anybody did

switch off the lights has anybody did

switch off the lights has anybody did anybody grow up in this room in an

anybody grow up in this room in an

anybody grow up in this room in an off-grid place or has anybody spent a

off-grid place or has anybody spent a

off-grid place or has anybody spent a significant amount of time in a place

significant amount of time in a place

significant amount of time in a place off-grid there’s no electricity yeah so

off-grid there’s no electricity yeah so

off-grid there’s no electricity yeah so as I said I lived in a village with no

as I said I lived in a village with no

as I said I lived in a village with no electricity for two years and it was

electricity for two years and it was

electricity for two years and it was beautiful and it was peaceful and at

beautiful and it was peaceful and at

beautiful and it was peaceful and at night it was lovely to see the stars but

night it was lovely to see the stars but

night it was lovely to see the stars but it’s really tough if you think about you

it’s really tough if you think about you

it’s really tough if you think about you know especially this part of the world

know especially this part of the world

know especially this part of the world you know it gets dark every day of the

you know it gets dark every day of the

you know it gets dark every day of the year around 6:00 6:30 p.m. and after

year around 6:00 6:30 p.m. and after

year around 6:00 6:30 p.m. and after it’s dark if you don’t have electricity

it’s dark if you don’t have electricity

it’s dark if you don’t have electricity you know you maybe you have a kerosene

you know you maybe you have a kerosene

you know you maybe you have a kerosene lamp you can get around your house but

lamp you can get around your house but

lamp you can get around your house but you can’t really read you can’t study

you can’t really read you can’t study

you can’t really read you can’t study you can’t cook you can’t work if you’re

you can’t cook you can’t work if you’re

you can’t cook you can’t work if you’re you know family maybe has one flashlight

you know family maybe has one flashlight

you know family maybe has one flashlight if you’re a kid you want to study and

if you’re a kid you want to study and

if you’re a kid you want to study and then your mom takes the flashlight so

then your mom takes the flashlight so

then your mom takes the flashlight so she can cook and you can’t study anymore

she can cook and you can’t study anymore

she can cook and you can’t study anymore if you have a phone you have to go

if you have a phone you have to go

if you have a phone you have to go kilometres into town to charge it so you

kilometres into town to charge it so you

kilometres into town to charge it so you can only do that a couple times a week

can only do that a couple times a week

can only do that a couple times a week and you have to buy batteries all the

and you have to buy batteries all the

and you have to buy batteries all the time and you end up paying for this

time and you end up paying for this

time and you end up paying for this terrible amount of level of service a

terrible amount of level of service a

terrible amount of level of service a lot more than somebody who’s connected

lot more than somebody who’s connected

lot more than somebody who’s connected to the grid and technology has the

to the grid and technology has the

to the grid and technology has the potential to really change that and this

potential to really change that and this

potential to really change that and this is what we set out to try to help with a

is what we set out to try to help with a

is what we set out to try to help with a solar lighting system this is a system

solar lighting system this is a system

solar lighting system this is a system that we currently sell I have a demo

that we currently sell I have a demo

that we currently sell I have a demo I’ll show you guys afterwards if

I’ll show you guys afterwards if

I’ll show you guys afterwards if anybody’s interested in the cocktail

anybody’s interested in the cocktail

anybody’s interested in the cocktail we’ve got three bright lights which

we’ve got three bright lights which

we’ve got three bright lights which light up a house

light up a house

light up a house inside and out so everybody can do

inside and out so everybody can do

inside and out so everybody can do everything at the same time it includes

everything at the same time it includes

everything at the same time it includes a solar charge radio flashlight and a

a solar charge radio flashlight and a

a solar charge radio flashlight and a phone charger so you can pretty much

phone charger so you can pretty much

phone charger so you can pretty much take care of all your needs we now have

take care of all your needs we now have

take care of all your needs we now have bigger systems even that have TVs and it

bigger systems even that have TVs and it

bigger systems even that have TVs and it costs way way less than what people were

costs way way less than what people were

costs way way less than what people were paying for kerosene and batteries and

paying for kerosene and batteries and

paying for kerosene and batteries and phone charging cause so much less I

phone charging cause so much less I

phone charging cause so much less I actually made a chart that the clicker

actually made a chart that the clicker

actually made a chart that the clicker might not work on if you think about

might not work on if you think about

might not work on if you think about somebody who’s buying kerosene and

somebody who’s buying kerosene and

somebody who’s buying kerosene and batteries they spend maybe four dollars

batteries they spend maybe four dollars

batteries they spend maybe four dollars weekly means they’re spending about $200

weekly means they’re spending about $200

weekly means they’re spending about $200 a year and they got to replace the

a year and they got to replace the

a year and they got to replace the radios in the lamps and flashlights

radios in the lamps and flashlights

radios in the lamps and flashlights they’re spending another $50 it’s around

they’re spending another $50 it’s around

they’re spending another $50 it’s around two hundred and sixty dollars a year if

two hundred and sixty dollars a year if

two hundred and sixty dollars a year if you think about that over five years

you think about that over five years

you think about that over five years that’s about thirteen hundred dollars

that’s about thirteen hundred dollars

that’s about thirteen hundred dollars with the solar home system pay about two

with the solar home system pay about two

with the solar home system pay about two hundred and fifty dollars and that’s all

hundred and fifty dollars and that’s all

hundred and fifty dollars and that’s all you pay you’re done so they save over a

you pay you’re done so they save over a

you pay you’re done so they save over a thousand dollars on this thing that’s

thousand dollars on this thing that’s

thousand dollars on this thing that’s way way better so why doesn’t everybody

way way better so why doesn’t everybody

way way better so why doesn’t everybody have one well the big problem is upfront

have one well the big problem is upfront

have one well the big problem is upfront cost two hundred and fifty dollars is a

cost two hundred and fifty dollars is a

cost two hundred and fifty dollars is a heck of a lot of money for somebody who

heck of a lot of money for somebody who

heck of a lot of money for somebody who makes one to six dollars a day either

makes one to six dollars a day either

makes one to six dollars a day either they don’t have that money or they do

they don’t have that money or they do

they don’t have that money or they do but they don’t really trust something

but they don’t really trust something

but they don’t really trust something like this very much because there’s a

like this very much because there’s a

like this very much because there’s a lot of Chinese junk out there and it’s

lot of Chinese junk out there and it’s

lot of Chinese junk out there and it’s too big an investment to spend all at

too big an investment to spend all at

too big an investment to spend all at once so you have to figure out a way to

once so you have to figure out a way to

once so you have to figure out a way to give it to them so they can pay the same

give it to them so they can pay the same

give it to them so they can pay the same way they were paying for kerosene over

way they were paying for kerosene over

way they were paying for kerosene over time if you can give it to them on

time if you can give it to them on

time if you can give it to them on credit where they pay a deposit and then

credit where they pay a deposit and then

credit where they pay a deposit and then they pay a daily rate it can add up to

they pay a daily rate it can add up to

they pay a daily rate it can add up to exactly the same amount of money paid

exactly the same amount of money paid

exactly the same amount of money paid over a year but suddenly it becomes much

over a year but suddenly it becomes much

over a year but suddenly it becomes much more affordable and then for the rest of

more affordable and then for the rest of

more affordable and then for the rest of the five years that the products gonna

the five years that the products gonna

the five years that the products gonna last you don’t have to pay any money at

last you don’t have to pay any money at

last you don’t have to pay any money at all so this is what we were thinking

all so this is what we were thinking

all so this is what we were thinking about and this is what we really wanted

about and this is what we really wanted

about and this is what we really wanted to do so we tried to do this initially

to do so we tried to do this initially

to do so we tried to do this initially with microfinance banks but these

with microfinance banks but these

with microfinance banks but these customers are really difficult for a

customers are really difficult for a

customers are really difficult for a microfinance bank or a regular Bank any

microfinance bank or a regular Bank any

microfinance bank or a regular Bank any kind of microfinance Bank because not

kind of microfinance Bank because not

kind of microfinance Bank because not that they’re necessarily bad payers but

that they’re necessarily bad payers but

that they’re necessarily bad payers but it’s really hard to tell they live way

it’s really hard to tell they live way

it’s really hard to tell they live way out in these villages they don’t have a

out in these villages they don’t have a

out in these villages they don’t have a credit rating because they’ve never done

credit rating because they’ve never done

credit rating because they’ve never done electronic transactions and they don’t

electronic transactions and they don’t

electronic transactions and they don’t have any collateral that you’d use to

have any collateral that you’d use to

have any collateral that you’d use to take away if they don’t pay so how do

take away if they don’t pay so how do

take away if they don’t pay so how do you possibly

you possibly

you possibly sell to them on credit well there’s this

sell to them on credit well there’s this

sell to them on credit well there’s this new mechanism called pay-as-you-go solar

new mechanism called pay-as-you-go solar

new mechanism called pay-as-you-go solar that we’ve been using for the past three

that we’ve been using for the past three

that we’ve been using for the past three years starting in East Africa and we are

years starting in East Africa and we are

years starting in East Africa and we are one of the first ones to do it in West

one of the first ones to do it in West

one of the first ones to do it in West Africa and what it has is a metered

Africa and what it has is a metered

Africa and what it has is a metered system where inside the device there’s a

system where inside the device there’s a

system where inside the device there’s a meter they buy credit on the meter by

meter they buy credit on the meter by

meter they buy credit on the meter by paying off their loan and if they stop

paying off their loan and if they stop

paying off their loan and if they stop buying credit the device runs down and

buying credit the device runs down and

buying credit the device runs down and it stops working so the system actually

it stops working so the system actually

it stops working so the system actually acts as own collateral oh yeah the

acts as own collateral oh yeah the

acts as own collateral oh yeah the second major innovation is mobile money

second major innovation is mobile money

second major innovation is mobile money a lot of you guys have heard of that I’m

a lot of you guys have heard of that I’m

a lot of you guys have heard of that I’m sure but it’s basically if you haven’t

sure but it’s basically if you haven’t

sure but it’s basically if you haven’t it’s a bank account tied to your mobile

it’s a bank account tied to your mobile

it’s a bank account tied to your mobile phone number so people can make

phone number so people can make

phone number so people can make electronic transactions and send money

electronic transactions and send money

electronic transactions and send money to friends relatives or service

to friends relatives or service

to friends relatives or service providers like us that means we don’t

providers like us that means we don’t

providers like us that means we don’t have to go collect all the money and it

have to go collect all the money and it

have to go collect all the money and it means there’s an electronic record of

means there’s an electronic record of

means there’s an electronic record of everything people pay so now not only

everything people pay so now not only

everything people pay so now not only are we bringing these people light we’re

are we bringing these people light we’re

are we bringing these people light we’re bringing them Financial Inclusion

bringing them Financial Inclusion

bringing them Financial Inclusion because after they’ve paid off the

because after they’ve paid off the

because after they’ve paid off the device we’ve got collateral sitting in

device we’ve got collateral sitting in

device we’ve got collateral sitting in their house for another five years a

their house for another five years a

their house for another five years a device we could switch off and we’ve got

device we could switch off and we’ve got

device we could switch off and we’ve got a year of payment transactions so now if

a year of payment transactions so now if

a year of payment transactions so now if they need other things on credit there’s

they need other things on credit there’s

they need other things on credit there’s suddenly a very good customer if they’ve

suddenly a very good customer if they’ve

suddenly a very good customer if they’ve been a good payer we sell them clean

been a good payer we sell them clean

been a good payer we sell them clean cookstoves smart phones and solar TVs as

cookstoves smart phones and solar TVs as

cookstoves smart phones and solar TVs as add-on products afterwards we also give

add-on products afterwards we also give

add-on products afterwards we also give free micro insurance to all of our good

free micro insurance to all of our good

free micro insurance to all of our good payers so that they don’t get sick and

payers so that they don’t get sick and

payers so that they don’t get sick and have to go to the hospital can’t afford

have to go to the hospital can’t afford

have to go to the hospital can’t afford it I was gonna give a few tips about the

it I was gonna give a few tips about the

it I was gonna give a few tips about the journey and the difficulties but it

journey and the difficulties but it

journey and the difficulties but it looks like we’re very very quickly some

looks like we’re very very quickly some

looks like we’re very very quickly some of the things that I say to people that

of the things that I say to people that

of the things that I say to people that are interested in doing this kind of

are interested in doing this kind of

are interested in doing this kind of thing it’s been a really really long and

thing it’s been a really really long and

thing it’s been a really really long and and difficult journey I decided I wanted

and difficult journey I decided I wanted

and difficult journey I decided I wanted to do social enterprise about ten years

to do social enterprise about ten years

to do social enterprise about ten years ago and I went to school and then I

ago and I went to school and then I

ago and I went to school and then I spent two years working for a startup

spent two years working for a startup

spent two years working for a startup that didn’t start up who I didn’t get

that didn’t start up who I didn’t get

that didn’t start up who I didn’t get along at all with the founder I didn’t

along at all with the founder I didn’t

along at all with the founder I didn’t know if I was ever gonna get anywhere I

know if I was ever gonna get anywhere I

know if I was ever gonna get anywhere I came and joined Hugh in Ghana took a

came and joined Hugh in Ghana took a

came and joined Hugh in Ghana took a major risk on that

major risk on that

major risk on that we spent two years changing business

we spent two years changing business

we spent two years changing business models about four times and changing

models about four times and changing

models about four times and changing suppliers about five times we had every

suppliers about five times we had every

suppliers about five times we had every crisis in the book we had investors who

crisis in the book we had investors who

crisis in the book we had investors who said our our investment decision has

said our our investment decision has

said our our investment decision has been postponed by about four months and

been postponed by about four months and

been postponed by about four months and our money ran out after about one month

our money ran out after about one month

our money ran out after about one month so we had to stop getting paid for about

so we had to stop getting paid for about

so we had to stop getting paid for about six months and just to keep the doors

six months and just to keep the doors

six months and just to keep the doors open even without knowing whether they

open even without knowing whether they

open even without knowing whether they would say yes and you know we wouldn’t

would say yes and you know we wouldn’t

would say yes and you know we wouldn’t have to shut it down anyway it’s been a

have to shut it down anyway it’s been a

have to shut it down anyway it’s been a really really interesting journey with

really really interesting journey with

really really interesting journey with many many failures but we’ve now given

many many failures but we’ve now given

many many failures but we’ve now given light to about 150 thousand people and

light to about 150 thousand people and

light to about 150 thousand people and employed about 400 thank you and yeah

employed about 400 thank you and yeah

employed about 400 thank you and yeah it’s been great and I feel really

it’s been great and I feel really

it’s been great and I feel really honored to be here

honored to be here

honored to be here [Applause]

”

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