Press "Enter" to skip to content

Augmented and virtual reality are changing business learning. Are we ready? | Tom Scally | TEDxUNYP


hello Ted are you there goods

hello Ted are you there goods in 1983 my dad’s and a computer Club it

in 1983 my dad’s and a computer Club it

in 1983 my dad’s and a computer Club it was for the Texas Instruments TI 99 for

was for the Texas Instruments TI 99 for

was for the Texas Instruments TI 99 for a the computer was quite a simple thing

a the computer was quite a simple thing

a the computer was quite a simple thing it had a floppy disk drive it had a

it had a floppy disk drive it had a

it had a floppy disk drive it had a cassette recorder to load software it

cassette recorder to load software it

cassette recorder to load software it had a dot matrix printer that feed it

had a dot matrix printer that feed it

had a dot matrix printer that feed it out paper at one line per minute and the

out paper at one line per minute and the

out paper at one line per minute and the purpose of the club was to bring

purpose of the club was to bring

purpose of the club was to bring like-minded people together to discuss

like-minded people together to discuss

like-minded people together to discuss how they were using it now and how they

how they were using it now and how they

how they were using it now and how they would use it in the future we didn’t

would use it in the future we didn’t

would use it in the future we didn’t have email back then so all the

have email back then so all the

have email back then so all the contributions came through letters and

contributions came through letters and

contributions came through letters and snail mail post and the question looking

snail mail post and the question looking

snail mail post and the question looking back at that time that my dad had is the

back at that time that my dad had is the

back at that time that my dad had is the same as I’m having now how will that

same as I’m having now how will that

same as I’m having now how will that technology be useful for the future of

technology be useful for the future of

technology be useful for the future of business education fast forward to now

business education fast forward to now

business education fast forward to now and the expectation is this it very much

and the expectation is this it very much

and the expectation is this it very much be the future of how we learn in

be the future of how we learn in

be the future of how we learn in business but the question I have is how

business but the question I have is how

business but the question I have is how useful will it be and are we really

useful will it be and are we really

useful will it be and are we really ready for it

ready for it

ready for it hello everyone and welcome today to this

hello everyone and welcome today to this

hello everyone and welcome today to this live events firstly my apologies for the

live events firstly my apologies for the

live events firstly my apologies for the video the reason I’ve shown you that is

video the reason I’ve shown you that is

video the reason I’ve shown you that is that represents an existing state of

that represents an existing state of

that represents an existing state of global business education today we at

global business education today we at

global business education today we at the moment as educators have to cater

the moment as educators have to cater

the moment as educators have to cater for the masses and what we do is we use

for the masses and what we do is we use

for the masses and what we do is we use live-streaming technology like this such

live-streaming technology like this such

live-streaming technology like this such as Skype for business

as Skype for business

as Skype for business WebEx webinars to be able to communicate

WebEx webinars to be able to communicate

WebEx webinars to be able to communicate and help people learn from the four

and help people learn from the four

and help people learn from the four corners of the world but I’m pretty sure

corners of the world but I’m pretty sure

corners of the world but I’m pretty sure you’d feel quite disappointed if I

you’d feel quite disappointed if I

you’d feel quite disappointed if I showed you that for the next 15 minutes

showed you that for the next 15 minutes

showed you that for the next 15 minutes you’re here today at a live TEDx talk

you’re here today at a live TEDx talk

you’re here today at a live TEDx talk you’ve seen 14 speakers you’re sitting

you’ve seen 14 speakers you’re sitting

you’ve seen 14 speakers you’re sitting with like-minded people and I believe

with like-minded people and I believe

with like-minded people and I believe that the power of that human interaction

that the power of that human interaction

that the power of that human interaction is very important to you it’s at your

is very important to you it’s at your

is very important to you it’s at your core and so after this event you will

core and so after this event you will

core and so after this event you will probably go away have a coffee and

probably go away have a coffee and

probably go away have a coffee and discuss this and maybe watch this online

discuss this and maybe watch this online

discuss this and maybe watch this online again I’ve been an educator for about 20

again I’ve been an educator for about 20

again I’ve been an educator for about 20 years I’ve worked in public sector with

years I’ve worked in public sector with

years I’ve worked in public sector with governments across 32 countries I’ve

governments across 32 countries I’ve

governments across 32 countries I’ve worked with British ambassador’s I’ve

worked with British ambassador’s I’ve

worked with British ambassador’s I’ve also even started in retail working with

also even started in retail working with

also even started in retail working with pet food and teaching people how to

pet food and teaching people how to

pet food and teaching people how to replace shelves on produce items such as

replace shelves on produce items such as

replace shelves on produce items such as peppers and and courgettes and through

peppers and and courgettes and through

peppers and and courgettes and through that time more recently I’m an educator

that time more recently I’m an educator

that time more recently I’m an educator in technology and the business of

in technology and the business of

in technology and the business of Technology and through that time it’s

Technology and through that time it’s

Technology and through that time it’s quite interesting to see education

quite interesting to see education

quite interesting to see education evolve but the learner and educator of

evolve but the learner and educator of

evolve but the learner and educator of today hasn’t really changed that much

today hasn’t really changed that much

today hasn’t really changed that much surprisingly let’s take an example of

surprisingly let’s take an example of

surprisingly let’s take an example of the learner the learner in the classroom

the learner the learner in the classroom

the learner the learner in the classroom at the moment has several options to

at the moment has several options to

at the moment has several options to learn which we call blended learning so

learn which we call blended learning so

learn which we call blended learning so for example if the learner wanted to

for example if the learner wanted to

for example if the learner wanted to improve their customer service skills

improve their customer service skills

improve their customer service skills they would get options of an e-learning

they would get options of an e-learning

they would get options of an e-learning course which would take them through a

course which would take them through a

course which would take them through a computer and a multiple-choice test they

computer and a multiple-choice test they

computer and a multiple-choice test they would get books to complement their

would get books to complement their

would get books to complement their reading on customer focus or customer

reading on customer focus or customer

reading on customer focus or customer skills they would even get a coach or a

skills they would even get a coach or a

skills they would even get a coach or a mentor that nowadays

mentor that nowadays

mentor that nowadays can either be on site in an office or

can either be on site in an office or

can either be on site in an office or through the means of skype communication

through the means of skype communication

through the means of skype communication but still today on top of that we use

but still today on top of that we use

but still today on top of that we use travel and we still put people in

travel and we still put people in

travel and we still put people in classrooms in different geographical

classrooms in different geographical

classrooms in different geographical areas of the world and that takes time

areas of the world and that takes time

areas of the world and that takes time that takes money but that’s important

that takes money but that’s important

that takes money but that’s important because people value the face-to-face

because people value the face-to-face

because people value the face-to-face interaction with others the same sort of

interaction with others the same sort of

interaction with others the same sort of concept exists for me as an educator I

concept exists for me as an educator I

concept exists for me as an educator I still have to use flip charts for the

still have to use flip charts for the

still have to use flip charts for the classroom I still have to purchase

classroom I still have to purchase

classroom I still have to purchase supplies such as markers I still have to

supplies such as markers I still have to

supplies such as markers I still have to travel and take the time to go to

travel and take the time to go to

travel and take the time to go to different time zones to meet masses of

different time zones to meet masses of

different time zones to meet masses of people to teach them information face to

people to teach them information face to

people to teach them information face to face and on top of that I still will

face and on top of that I still will

face and on top of that I still will have to prepare elearning documents

have to prepare elearning documents

have to prepare elearning documents design those keep them up to date and

design those keep them up to date and

design those keep them up to date and refresh the content all of which takes

refresh the content all of which takes

refresh the content all of which takes time takes money and impacts

time takes money and impacts

time takes money and impacts productivity so you think now that

productivity so you think now that

productivity so you think now that technology would be able to help us in

technology would be able to help us in

technology would be able to help us in education can I just get a quick show of

education can I just get a quick show of

education can I just get a quick show of hands as to how many people here are own

hands as to how many people here are own

hands as to how many people here are own a mobile telephone okay that’s probably

a mobile telephone okay that’s probably

a mobile telephone okay that’s probably what I was expecting and in 1997 in a

what I was expecting and in 1997 in a

what I was expecting and in 1997 in a house of six guys at university I was

house of six guys at university I was

house of six guys at university I was one of those first adopters of a mobile

one of those first adopters of a mobile

one of those first adopters of a mobile telephone and interestingly now

telephone and interestingly now

telephone and interestingly now everybody seems to have one or two of

everybody seems to have one or two of

everybody seems to have one or two of those so a quick poll again who here has

those so a quick poll again who here has

those so a quick poll again who here has had an experience with virtual reality

had an experience with virtual reality

had an experience with virtual reality yeah

yeah

yeah and in today’s today’s society most of

and in today’s today’s society most of

and in today’s today’s society most of us probably have had some encounter with

us probably have had some encounter with

us probably have had some encounter with that and it will do because back in 1991

that and it will do because back in 1991

that and it will do because back in 1991 virtual reality and to the global market

virtual reality and to the global market

virtual reality and to the global market and people became more aware of it we

and people became more aware of it we

and people became more aware of it we used to have very very big plastic

used to have very very big plastic

used to have very very big plastic headsets to wear over our heads and eyes

headsets to wear over our heads and eyes

headsets to wear over our heads and eyes we had gaming simulators where you could

we had gaming simulators where you could

we had gaming simulators where you could refuel an aircraft in virtual reality

refuel an aircraft in virtual reality

refuel an aircraft in virtual reality and as a ten year old boy was very

and as a ten year old boy was very

and as a ten year old boy was very excited to try that for the first time

excited to try that for the first time

excited to try that for the first time my vision was I was going to be a pilot

my vision was I was going to be a pilot

my vision was I was going to be a pilot like Tom Cruise from Top Gun refueling

like Tom Cruise from Top Gun refueling

like Tom Cruise from Top Gun refueling like one of the biggest

like one of the biggest

like one of the biggest aircrafts in the world I was very

aircrafts in the world I was very

aircrafts in the world I was very excited to be able to do that and

excited to be able to do that and

excited to be able to do that and experience that but I was bitterly

experience that but I was bitterly

experience that but I was bitterly disappointed because at that time with

disappointed because at that time with

disappointed because at that time with all of that plastic on my heads and when

all of that plastic on my heads and when

all of that plastic on my heads and when I entered the virtual reality world my

I entered the virtual reality world my

I entered the virtual reality world my vision of what that would be like

vision of what that would be like

vision of what that would be like technology did not meet it and as a

technology did not meet it and as a

technology did not meet it and as a result the polygons the slowness of that

result the polygons the slowness of that

result the polygons the slowness of that technology really disappointed me and it

technology really disappointed me and it

technology really disappointed me and it seems across the globe disappointed

seems across the globe disappointed

seems across the globe disappointed everyone else and as a result VR failed

fast forward a bit to the now and VR has

fast forward a bit to the now and VR has really emerged as a prominent technology

really emerged as a prominent technology

really emerged as a prominent technology in the global gaming market but also in

in the global gaming market but also in

in the global gaming market but also in the educational space as well

the educational space as well

the educational space as well headsets such as oculus rift the vive

headsets such as oculus rift the vive

headsets such as oculus rift the vive HTC are just a few of the hardware’s

HTC are just a few of the hardware’s

HTC are just a few of the hardware’s that are out there that complement the

that are out there that complement the

that are out there that complement the VR technology and I remember asking the

VR technology and I remember asking the

VR technology and I remember asking the question of a colleague in London who’s

question of a colleague in London who’s

question of a colleague in London who’s in learning and I said in business

in learning and I said in business

in learning and I said in business education is VR really being used and

education is VR really being used and

education is VR really being used and the answer surprised me yes it was in

the answer surprised me yes it was in

the answer surprised me yes it was in fact for him as an engineer it was a

fact for him as an engineer it was a

fact for him as an engineer it was a very very useful tool for business

very very useful tool for business

very very useful tool for business education and you’re going to see why

education and you’re going to see why

education and you’re going to see why because this scenario represents a coach

because this scenario represents a coach

because this scenario represents a coach or a mentor or a teacher who is based in

or a mentor or a teacher who is based in

or a mentor or a teacher who is based in Scotland he’s in the yellow and he is

Scotland he’s in the yellow and he is

Scotland he’s in the yellow and he is teaching somebody in Dubai how to put a

teaching somebody in Dubai how to put a

teaching somebody in Dubai how to put a satellite together in the middle of a

satellite together in the middle of a

satellite together in the middle of a desert

desert

desert of course it still looks a bit

of course it still looks a bit

of course it still looks a bit cartoon-like but the the actual parts to

cartoon-like but the the actual parts to

cartoon-like but the the actual parts to the satellite and the machinery are very

the satellite and the machinery are very

the satellite and the machinery are very very accurate to what it would look like

very accurate to what it would look like

very accurate to what it would look like in reality and as as a result of that

in reality and as as a result of that

in reality and as as a result of that what the person in Scotland is able to

what the person in Scotland is able to

what the person in Scotland is able to do is he is able to coach and mentor and

do is he is able to coach and mentor and

do is he is able to coach and mentor and teach and train and observe this student

teach and train and observe this student

teach and train and observe this student in Dubai and how he puts the parts

in Dubai and how he puts the parts

in Dubai and how he puts the parts together how he twists the nuts and

together how he twists the nuts and

together how he twists the nuts and bolts and as a result they have a

bolts and as a result they have a

bolts and as a result they have a satellite together with full instruction

satellite together with full instruction

satellite together with full instruction that has taken no time at all to set up

that has taken no time at all to set up

that has taken no time at all to set up has saved on cost has

has saved on cost has

has saved on cost has moved the necessity to travel from

moved the necessity to travel from

moved the necessity to travel from Scotland to Dubai or Dubai to Australia

Scotland to Dubai or Dubai to Australia

Scotland to Dubai or Dubai to Australia and and so on and so we are is very very

and and so on and so we are is very very

and and so on and so we are is very very useful in that training experience now

useful in that training experience now

useful in that training experience now as exciting as that is though the

as exciting as that is though the

as exciting as that is though the virtual reality world space is still

virtual reality world space is still

virtual reality world space is still virtual and in my mind in education I

virtual and in my mind in education I

virtual and in my mind in education I would need something else to help with

would need something else to help with

would need something else to help with this and so augmented reality is now

this and so augmented reality is now

this and so augmented reality is now becoming very very prominent in the

becoming very very prominent in the

becoming very very prominent in the workspace if you don’t know what

workspace if you don’t know what

workspace if you don’t know what augmented reality is just imagine that

augmented reality is just imagine that

augmented reality is just imagine that virtual reality concepts being brought

virtual reality concepts being brought

virtual reality concepts being brought into real life in what you see now it’s

into real life in what you see now it’s

into real life in what you see now it’s a combination of virtual reality and

a combination of virtual reality and

a combination of virtual reality and reality so I remember the days of Who

reality so I remember the days of Who

reality so I remember the days of Who Framed Roger Rabbit

Framed Roger Rabbit

Framed Roger Rabbit the film and Mary Poppins for example

the film and Mary Poppins for example

the film and Mary Poppins for example and in there that was the first time

and in there that was the first time

and in there that was the first time that they were bringing cartoons to

that they were bringing cartoons to

that they were bringing cartoons to interact and mix with the actors on

interact and mix with the actors on

interact and mix with the actors on screen and again as a child growing up

screen and again as a child growing up

screen and again as a child growing up that looked extremely effective to see

that looked extremely effective to see

that looked extremely effective to see Roger Rabbit like meeting with Bob

Roger Rabbit like meeting with Bob

Roger Rabbit like meeting with Bob Hoskins and taking his hat off that was

Hoskins and taking his hat off that was

Hoskins and taking his hat off that was incredible and augmented reality is

incredible and augmented reality is

incredible and augmented reality is starting to achieve that now the way

starting to achieve that now the way

starting to achieve that now the way that you use augmented reality is you

that you use augmented reality is you

that you use augmented reality is you have a mobile telephone or you have a

have a mobile telephone or you have a

have a mobile telephone or you have a visor or a headset that just looks like

visor or a headset that just looks like

visor or a headset that just looks like a piece of glass and you can see

a piece of glass and you can see

a piece of glass and you can see everything that you see now and some

everything that you see now and some

everything that you see now and some examples of how this actually works when

examples of how this actually works when

examples of how this actually works when you put a visor or a headset on is that

you put a visor or a headset on is that

you put a visor or a headset on is that you can stand in a conference room and

you can stand in a conference room and

you can stand in a conference room and be able to interact with a 3d hologram

be able to interact with a 3d hologram

be able to interact with a 3d hologram of a building of a heart of some medical

of a building of a heart of some medical

of a building of a heart of some medical device of a car but you don’t all need

device of a car but you don’t all need

device of a car but you don’t all need to be there at the same time and so two

to be there at the same time and so two

to be there at the same time and so two humans could be in one room together but

humans could be in one room together but

humans could be in one room together but then another ten could be in their

then another ten could be in their

then another ten could be in their lounges or their kitchens or their

lounges or their kitchens or their

lounges or their kitchens or their Starbucks coffee shops interacting with

Starbucks coffee shops interacting with

Starbucks coffee shops interacting with the same thing that you’re seeing seeing

the same thing that you’re seeing seeing

the same thing that you’re seeing seeing the same people that you’re seeing

the same people that you’re seeing

the same people that you’re seeing talking and learning together another

talking and learning together another

talking and learning together another example of a are

example of a are

example of a are there is holo art where now instead of

there is holo art where now instead of

there is holo art where now instead of drawing on pieces of flipchart paper or

drawing on pieces of flipchart paper or

drawing on pieces of flipchart paper or whiteboards or tablets we actually have

whiteboards or tablets we actually have

whiteboards or tablets we actually have the ability to draw within our space

the ability to draw within our space

the ability to draw within our space within our reality and so I could put my

within our reality and so I could put my

within our reality and so I could put my name up there and be able to walk around

name up there and be able to walk around

name up there and be able to walk around it and other people will be able to see

it and other people will be able to see

it and other people will be able to see their art as well and in learning and in

their art as well and in learning and in

their art as well and in learning and in education that’s complementing

education that’s complementing

education that’s complementing creativity another example that is

creativity another example that is

creativity another example that is interesting and now we can all do is

interesting and now we can all do is

interesting and now we can all do is with the iPhone 10a arc it got released

with the iPhone 10a arc it got released

with the iPhone 10a arc it got released there are other providers out there and

there are other providers out there and

there are other providers out there and what they are now able to do is develop

what they are now able to do is develop

what they are now able to do is develop apps and designs to complement augmented

apps and designs to complement augmented

apps and designs to complement augmented reality and that is very exciting for

reality and that is very exciting for

reality and that is very exciting for education so in thinking about just some

education so in thinking about just some

education so in thinking about just some of those examples what’s going to happen

of those examples what’s going to happen

of those examples what’s going to happen in business education with a learner and

in business education with a learner and

in business education with a learner and the educator well all of these concepts

the educator well all of these concepts

the educator well all of these concepts of flying of Skype for business or the

of flying of Skype for business or the

of flying of Skype for business or the e-learning of books of audiences are

e-learning of books of audiences are

e-learning of books of audiences are going to change so where does that leave

going to change so where does that leave

going to change so where does that leave the learner and educator for the future

the learner and educator for the future

the learner and educator for the future in business education well all these

in business education well all these

in business education well all these tools that currently exists will

tools that currently exists will

tools that currently exists will probably disappear but they won’t

probably disappear but they won’t

probably disappear but they won’t disappear altogether

disappear altogether

disappear altogether they’ll amalgamate into AR they’re

they’ll amalgamate into AR they’re

they’ll amalgamate into AR they’re amalgamate into our augmented reality

amalgamate into our augmented reality

amalgamate into our augmented reality and so your office tools your desktops

and so your office tools your desktops

and so your office tools your desktops your e-learning you’ll Skype for

your e-learning you’ll Skype for

your e-learning you’ll Skype for business your your books your PDFs even

business your your books your PDFs even

business your your books your PDFs even the courses that you normally would

the courses that you normally would

the courses that you normally would attend will now be placed into that

attend will now be placed into that

attend will now be placed into that visor into that headset and for the

visor into that headset and for the

visor into that headset and for the educator that’s a real powerful thing

educator that’s a real powerful thing

educator that’s a real powerful thing for me to no longer will I need to

for me to no longer will I need to

for me to no longer will I need to travel to 42 countries around the world

travel to 42 countries around the world

travel to 42 countries around the world to educate people I’ll be able to do

to educate people I’ll be able to do

to educate people I’ll be able to do that from the comfort of my home and

that from the comfort of my home and

that from the comfort of my home and from my office and still be able to

from my office and still be able to

from my office and still be able to offer you that value of learning to the

offer you that value of learning to the

offer you that value of learning to the audience that wants it we’ll also as

audience that wants it we’ll also as

audience that wants it we’ll also as educators be able to like reach people

educators be able to like reach people

educators be able to like reach people we’ve never reached before in a powerful

we’ve never reached before in a powerful

we’ve never reached before in a powerful way and in this day and age where

way and in this day and age where

way and in this day and age where education is even more important to

education is even more important to

education is even more important to able to do that effectively through AR

able to do that effectively through AR

able to do that effectively through AR is going to be a powerful experience

is going to be a powerful experience

is going to be a powerful experience imagine also if you will in business

imagine also if you will in business

imagine also if you will in business education seeing things like this it

education seeing things like this it

education seeing things like this it looks a bit like minority reports with

looks a bit like minority reports with

looks a bit like minority reports with that Tom Cruise film again where people

that Tom Cruise film again where people

that Tom Cruise film again where people are moving hands around and filtering

are moving hands around and filtering

are moving hands around and filtering images and placing things on the walls

images and placing things on the walls

images and placing things on the walls but that is now possible we can actually

but that is now possible we can actually

but that is now possible we can actually do that now and so imagine being in an

do that now and so imagine being in an

do that now and so imagine being in an office where you don’t have to have a

office where you don’t have to have a

office where you don’t have to have a computer anymore

computer anymore

computer anymore imagine don’t having that you don’t have

imagine don’t having that you don’t have

imagine don’t having that you don’t have to have a meeting room or a classroom

to have a meeting room or a classroom

to have a meeting room or a classroom because you can actually do this

because you can actually do this

because you can actually do this technology and talk and interact through

technology and talk and interact through

technology and talk and interact through through the hololens or through other

through the hololens or through other

through the hololens or through other visors and if you don’t think that’s

visors and if you don’t think that’s

visors and if you don’t think that’s real it is real there is an office in

real it is real there is an office in

real it is real there is an office in America at the moment where people

America at the moment where people

America at the moment where people physically go into that office they wear

physically go into that office they wear

physically go into that office they wear these visors and their headsets and

these visors and their headsets and

these visors and their headsets and they’re actually moving their hands

they’re actually moving their hands

they’re actually moving their hands around in very strange ways because

around in very strange ways because

around in very strange ways because that’s what they’re seeing in their

that’s what they’re seeing in their

that’s what they’re seeing in their visors and no computers exist in that

visors and no computers exist in that

visors and no computers exist in that office no monitors exist in that office

office no monitors exist in that office

office no monitors exist in that office everything has become AR and it seems to

everything has become AR and it seems to

everything has become AR and it seems to be working but interestingly they’re

be working but interestingly they’re

be working but interestingly they’re still in the office and that power again

still in the office and that power again

still in the office and that power again of human interaction is extremely

of human interaction is extremely

of human interaction is extremely important so final possibility is just

important so final possibility is just

important so final possibility is just other ideas there’s a company out there

other ideas there’s a company out there

other ideas there’s a company out there called magic leap who have invested

called magic leap who have invested

called magic leap who have invested heavily into VR and AR concepts and

heavily into VR and AR concepts and

heavily into VR and AR concepts and these are just a couple of ideas of

these are just a couple of ideas of

these are just a couple of ideas of blueprints of what they thought this

blueprints of what they thought this

blueprints of what they thought this technology will do and as a retail

technology will do and as a retail

technology will do and as a retail educator a previous retail educator

educator a previous retail educator

educator a previous retail educator imagine that person that needs to

imagine that person that needs to

imagine that person that needs to replenish a shelf imagine the customer

replenish a shelf imagine the customer

replenish a shelf imagine the customer experience that they need to help in

experience that they need to help in

experience that they need to help in their training no longer do they need a

their training no longer do they need a

their training no longer do they need a classroom no longer do they need to

classroom no longer do they need to

classroom no longer do they need to travel they could put one of these

travel they could put one of these

travel they could put one of these headsets on walk onto the shop floor and

headsets on walk onto the shop floor and

headsets on walk onto the shop floor and while being taught by a coach or mentor

while being taught by a coach or mentor

while being taught by a coach or mentor about how to replenish or how to ticket

about how to replenish or how to ticket

about how to replenish or how to ticket or how to create available products

or how to create available products

or how to create available products they can do this real-time while doing

they can do this real-time while doing

they can do this real-time while doing the job and on top of that their

the job and on top of that their

the job and on top of that their customer experience is enhanced because

customer experience is enhanced because

customer experience is enhanced because when a customer will talk to them

when a customer will talk to them

when a customer will talk to them they’ll be able to help them augmented

they’ll be able to help them augmented

they’ll be able to help them augmented reality can flag up availability

reality can flag up availability

reality can flag up availability problems with a an item of produce for

problems with a an item of produce for

problems with a an item of produce for example if the customer asks what’s the

example if the customer asks what’s the

example if the customer asks what’s the nutritional value or is this gluten-free

nutritional value or is this gluten-free

nutritional value or is this gluten-free that will pop up again on their visors

that will pop up again on their visors

that will pop up again on their visors and their headsets and so it complements

and their headsets and so it complements

and their headsets and so it complements a learning experience and I think it

a learning experience and I think it

a learning experience and I think it will speed it up you may now be asking

will speed it up you may now be asking

will speed it up you may now be asking with the sale technology and sort of

with the sale technology and sort of

with the sale technology and sort of concludes what is it doing in a

concludes what is it doing in a

concludes what is it doing in a technology business that I educate in

technology business that I educate in

technology business that I educate in well four years ago I made a massive

well four years ago I made a massive

well four years ago I made a massive assumption I made an assumption that

assumption I made an assumption that

assumption I made an assumption that walking into an office with people fixed

walking into an office with people fixed

walking into an office with people fixed to computer screens and headsets and

to computer screens and headsets and

to computer screens and headsets and making and instant messaging each other

making and instant messaging each other

making and instant messaging each other that in actual fact their method of

that in actual fact their method of

that in actual fact their method of learning would be technology but when I

learning would be technology but when I

learning would be technology but when I sent a survey out to 600 people in this

sent a survey out to 600 people in this

sent a survey out to 600 people in this global business the result surprised me

global business the result surprised me

global business the result surprised me it challenged my assumptions because

it challenged my assumptions because

it challenged my assumptions because only nine percent of people wanted

only nine percent of people wanted

only nine percent of people wanted eLearning and webinars to complement

eLearning and webinars to complement

eLearning and webinars to complement their learning the method that was most

their learning the method that was most

their learning the method that was most effective for them in their minds was

effective for them in their minds was

effective for them in their minds was face-to-face and combined with that

face-to-face and combined with that

face-to-face and combined with that experience it’s quite conclusive that in

experience it’s quite conclusive that in

experience it’s quite conclusive that in seeing those statistics in technology

seeing those statistics in technology

seeing those statistics in technology and planning the future of Education the

and planning the future of Education the

and planning the future of Education the experience will be complemented with

experience will be complemented with

experience will be complemented with augmented reality however with emotion

augmented reality however with emotion

augmented reality however with emotion with sitting next to someone here in a

with sitting next to someone here in a

with sitting next to someone here in a TED talk with having that power of human

TED talk with having that power of human

TED talk with having that power of human connection there will always be a need

connection there will always be a need

connection there will always be a need for that to exist so looking at the

for that to exist so looking at the

for that to exist so looking at the results from technology there in a

results from technology there in a

results from technology there in a business and me as an educator I

business and me as an educator I

business and me as an educator I thoroughly believe that augmented

thoroughly believe that augmented

thoroughly believe that augmented reality will certainly be a part of our

reality will certainly be a part of our

reality will certainly be a part of our future it enhances the learning

future it enhances the learning

future it enhances the learning experience

experience

experience it helps a scale it

it helps a scale it

it helps a scale it juices cost but it’s going to make that

juices cost but it’s going to make that

juices cost but it’s going to make that learning experience even more

learning experience even more

learning experience even more interesting creative and enhancing for

interesting creative and enhancing for

interesting creative and enhancing for the learners but in saying that I

the learners but in saying that I

the learners but in saying that I strongly believe that they are or

strongly believe that they are or

strongly believe that they are or technology will never ever replace the

technology will never ever replace the

technology will never ever replace the power of human interaction you’re all

power of human interaction you’re all

power of human interaction you’re all here for the TED talk today you’re all

here for the TED talk today you’re all

here for the TED talk today you’re all wanting to go to live concerts you’re

wanting to go to live concerts you’re

wanting to go to live concerts you’re all wanting to meet like-minded people

all wanting to meet like-minded people

all wanting to meet like-minded people and have that connective experience and

and have that connective experience and

and have that connective experience and as a result human interaction and the

as a result human interaction and the

as a result human interaction and the human element of Education will never

human element of Education will never

human element of Education will never ever disappear thank you

ever disappear thank you

ever disappear thank you [Applause]

”

Be First to Comment

Leave a Reply

Your email address will not be published. Required fields are marked *