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Artificial Assitant | Shafkat Alam | TEDxNorthSouthUniversity


[Applause]

[Applause] good afternoon everyone

good afternoon everyone

good afternoon everyone thank you for the opportunity so I’m

thank you for the opportunity so I’m

thank you for the opportunity so I’m shafte I work for a startup called

shafte I work for a startup called

shafte I work for a startup called Utah where we try to use machine

Utah where we try to use machine

Utah where we try to use machine learning and AI technology along with

learning and AI technology along with

learning and AI technology along with human summer service assistance to try

human summer service assistance to try

human summer service assistance to try and improve the user experience of any

and improve the user experience of any

and improve the user experience of any product and service so I want to get a

product and service so I want to get a

product and service so I want to get a bit talk a bit more about what it’s what

bit talk a bit more about what it’s what

bit talk a bit more about what it’s what artificial intelligences are like it’s

artificial intelligences are like it’s

artificial intelligences are like it’s something that came like seems to be

something that came like seems to be

something that came like seems to be making exponential growth almost every

making exponential growth almost every

making exponential growth almost every single week almost every day they exist

single week almost every day they exist

single week almost every day they exist it seems to be like a new news about

it seems to be like a new news about

it seems to be like a new news about like something great on AI but it is

like something great on AI but it is

like something great on AI but it is something really new well not

something really new well not

something really new well not necessarily like some of these ideas

necessarily like some of these ideas

necessarily like some of these ideas have been around for a long time in

have been around for a long time in

have been around for a long time in science fiction and even in reality like

science fiction and even in reality like

science fiction and even in reality like the term AI was first used in the 1950s

the term AI was first used in the 1950s

the term AI was first used in the 1950s so what happened after 1950s this is

so what happened after 1950s this is

so what happened after 1950s this is almost 2020 like what happened with the

almost 2020 like what happened with the

almost 2020 like what happened with the AI in between like why is there a sudden

AI in between like why is there a sudden

AI in between like why is there a sudden it’s like explosion of AI now well

it’s like explosion of AI now well

it’s like explosion of AI now well basically what happened was that

basically what happened was that

basically what happened was that computers have gotten extremely powerful

computers have gotten extremely powerful

computers have gotten extremely powerful and comparatively cheaper over the years

and comparatively cheaper over the years

and comparatively cheaper over the years which which enabled like the AI

which which enabled like the AI

which which enabled like the AI algorithms to process a larger amount of

algorithms to process a larger amount of

algorithms to process a larger amount of data more efficiently and come up with

data more efficiently and come up with

data more efficiently and come up with better results so but at the core how

better results so but at the core how

better results so but at the core how does AI work well the idea of AI is

does AI work well the idea of AI is

does AI work well the idea of AI is actually quite simple you take a lot of

actually quite simple you take a lot of

actually quite simple you take a lot of data you analyze the data you try and

data you analyze the data you try and

data you analyze the data you try and find patterns in existing data and using

find patterns in existing data and using

find patterns in existing data and using those patterns you try and predict

those patterns you try and predict

those patterns you try and predict future patterns what might happen in the

future patterns what might happen in the

future patterns what might happen in the future like how previous history might

future like how previous history might

future like how previous history might affect your future outcome and based on

affect your future outcome and based on

affect your future outcome and based on that you can make certain decisions to

that you can make certain decisions to

that you can make certain decisions to help your daily job daily

help your daily job daily

help your daily job daily and based on those decisions you again

and based on those decisions you again

and based on those decisions you again feed the computer with your feedback

feed the computer with your feedback

feed the computer with your feedback which helps the computer algorithms to

which helps the computer algorithms to

which helps the computer algorithms to make even better predictions in the

make even better predictions in the

make even better predictions in the future so why is it important like why

future so why is it important like why

future so why is it important like why do we need to know about AI like is it

do we need to know about AI like is it

do we need to know about AI like is it something only the tech guys should know

something only the tech guys should know

something only the tech guys should know about is it something that should

about is it something that should

about is it something that should concern everyone well let’s see let’s

concern everyone well let’s see let’s

concern everyone well let’s see let’s try and see how a I can help in

try and see how a I can help in

try and see how a I can help in different industries and then figure out

different industries and then figure out

different industries and then figure out like who should be talking about AI

like who should be talking about AI

like who should be talking about AI let’s think about retail

let’s think about retail

let’s think about retail what can a I do in detail I’ll give you

what can a I do in detail I’ll give you

what can a I do in detail I’ll give you a very simple example like of an AI that

a very simple example like of an AI that

a very simple example like of an AI that we all have used for a long time like

we all have used for a long time like

we all have used for a long time like whenever we make any purchases online

whenever we make any purchases online

whenever we make any purchases online you know how the site gives you

you know how the site gives you

you know how the site gives you suggestions related products people you

suggestions related products people you

suggestions related products people you might also like to buy this product

might also like to buy this product

might also like to buy this product that’s a very very basic form of AI and

that’s a very very basic form of AI and

that’s a very very basic form of AI and that has been around for the last twenty

that has been around for the last twenty

that has been around for the last twenty years now over the years as you can like

years now over the years as you can like

years now over the years as you can like a few guys are purchasing products

a few guys are purchasing products

a few guys are purchasing products online you probably notice like nowadays

online you probably notice like nowadays

online you probably notice like nowadays the suggestions are very very personal

the suggestions are very very personal

the suggestions are very very personal like it can actually suggest the actual

like it can actually suggest the actual

like it can actually suggest the actual product you might be looking for and

product you might be looking for and

product you might be looking for and sometimes we do end up buying those

sometimes we do end up buying those

sometimes we do end up buying those products yep and how does the computer

products yep and how does the computer

products yep and how does the computer know this how does it know that I’m if I

know this how does it know that I’m if I

know this how does it know that I’m if I buy monitor I might need a keyboard how

buy monitor I might need a keyboard how

buy monitor I might need a keyboard how does it know it basically checks through

does it know it basically checks through

does it know it basically checks through your previous purchases so it probably

your previous purchases so it probably

your previous purchases so it probably knows that you already have our computer

knows that you already have our computer

knows that you already have our computer you already have a mouse but you don’t

you already have a mouse but you don’t

you already have a mouse but you don’t have a keyboard or our or a miter and

have a keyboard or our or a miter and

have a keyboard or our or a miter and then it suggests you it looks at

then it suggests you it looks at

then it suggests you it looks at patterns of what your friends are buying

patterns of what your friends are buying

patterns of what your friends are buying so if your friends are buying a

so if your friends are buying a

so if your friends are buying a particular type of jeans it will

particular type of jeans it will

particular type of jeans it will automatically suggest you if you would

automatically suggest you if you would

automatically suggest you if you would like to buy the same kind of a jeans and

like to buy the same kind of a jeans and

like to buy the same kind of a jeans and it and this also helps the sellers

it and this also helps the sellers

it and this also helps the sellers basically it helps them to better

basically it helps them to better

basically it helps them to better predict their inventory and reduces cost

predict their inventory and reduces cost

predict their inventory and reduces cost of storing a lot of inventory and it it

of storing a lot of inventory and it it

of storing a lot of inventory and it it kind of increases their sales as well

kind of increases their sales as well

kind of increases their sales as well like sometimes we end up buying more

like sometimes we end up buying more

like sometimes we end up buying more than

than

than we actually initially thought of but

we actually initially thought of but

we actually initially thought of but then again if the if the accuracy of

then again if the if the accuracy of

then again if the if the accuracy of those suggestions are right we’ll

those suggestions are right we’ll

those suggestions are right we’ll probably end up making smarter purchases

probably end up making smarter purchases

probably end up making smarter purchases let’s talk about another industry

let’s talk about another industry

let’s talk about another industry farming I think like most people

farming I think like most people

farming I think like most people wouldn’t associate AI with farming I

wouldn’t associate AI with farming I

wouldn’t associate AI with farming I think I hope that I’m wrong but in

think I hope that I’m wrong but in

think I hope that I’m wrong but in farming AI can increase productivity

farming AI can increase productivity

farming AI can increase productivity exponentially think about how we plant

exponentially think about how we plant

exponentially think about how we plant crops nowadays in Bangladesh like we

crops nowadays in Bangladesh like we

crops nowadays in Bangladesh like we kind of follow the same kind of pattern

kind of follow the same kind of pattern

kind of follow the same kind of pattern every single year if who you are growing

every single year if who you are growing

every single year if who you are growing right for the next five years or till

right for the next five years or till

right for the next five years or till after an amount of time you will be

after an amount of time you will be

after an amount of time you will be growing rice but what if we could let

growing rice but what if we could let

growing rice but what if we could let the farmers give give them more tools

the farmers give give them more tools

the farmers give give them more tools and more suggestions and as to what to

and more suggestions and as to what to

and more suggestions and as to what to plant and how much earnings they’re

plant and how much earnings they’re

plant and how much earnings they’re gonna they can expect at the end of the

gonna they can expect at the end of the

gonna they can expect at the end of the year and what if we also considered data

year and what if we also considered data

year and what if we also considered data from like weather reports population

from like weather reports population

from like weather reports population reports and determine like which kind of

reports and determine like which kind of

reports and determine like which kind of products will be more in demand in the

products will be more in demand in the

products will be more in demand in the coming year and based on that if the

coming year and based on that if the

coming year and based on that if the farmer does his a job so big it

farmer does his a job so big it

farmer does his a job so big it increases the farms productivity it can

increases the farms productivity it can

increases the farms productivity it can increase the sustainability of the land

increase the sustainability of the land

increase the sustainability of the land and also it can did a like up it can

and also it can did a like up it can

and also it can did a like up it can influence like how the entire farming

influence like how the entire farming

influence like how the entire farming sector or the farming economy grows over

sector or the farming economy grows over

sector or the farming economy grows over time City Planning can I help here well

time City Planning can I help here well

time City Planning can I help here well definitely like in every modern city

definitely like in every modern city

definitely like in every modern city nowadays we have tons of cameras or

nowadays we have tons of cameras or

nowadays we have tons of cameras or sensors everywhere traffic lights and

sensors everywhere traffic lights and

sensors everywhere traffic lights and tons of data on population and how the

tons of data on population and how the

tons of data on population and how the population is growing and all the other

population is growing and all the other

population is growing and all the other information can be processed through an

information can be processed through an

information can be processed through an AI algorithm to predict how the city

AI algorithm to predict how the city

AI algorithm to predict how the city would change in say 10 years 20 years or

would change in say 10 years 20 years or

would change in say 10 years 20 years or even 50 years in in the future and based

even 50 years in in the future and based

even 50 years in in the future and based on that data or based on that analysis

on that data or based on that analysis

on that data or based on that analysis we can plan out like how many

we can plan out like how many

we can plan out like how many Rhodes we might need how many schools or

Rhodes we might need how many schools or

Rhodes we might need how many schools or part or recreational centers we might

part or recreational centers we might

part or recreational centers we might need in the future

need in the future

need in the future what kind of demography would our city

what kind of demography would our city

what kind of demography would our city have in like 50 years time based on that

have in like 50 years time based on that

have in like 50 years time based on that we can decide like if if there will be

we can decide like if if there will be

we can decide like if if there will be more need for commercial space retail

more need for commercial space retail

more need for commercial space retail space or even houses right even if we go

space or even houses right even if we go

space or even houses right even if we go into houses would would the population

into houses would would the population

into houses would would the population of the city be single-unit houses or

of the city be single-unit houses or

of the city be single-unit houses or larger apartments we can all predict

larger apartments we can all predict

larger apartments we can all predict this using a customer service like this

this using a customer service like this

this using a customer service like this is something we’re kind of working at

is something we’re kind of working at

is something we’re kind of working at would I like trying to improve the

would I like trying to improve the

would I like trying to improve the customer service experience so like how

customer service experience so like how

customer service experience so like how can how can it really help here

can how can it really help here

can how can it really help here basically like whenever we call customer

basically like whenever we call customer

basically like whenever we call customer service number usually we’d end up

service number usually we’d end up

service number usually we’d end up waiting for some time for the

waiting for some time for the

waiting for some time for the representative to go through my file and

representative to go through my file and

representative to go through my file and then find out exactly what the problem

then find out exactly what the problem

then find out exactly what the problem is and then come up with a solution but

is and then come up with a solution but

is and then come up with a solution but that’s like we did as quick like a small

that’s like we did as quick like a small

that’s like we did as quick like a small study like and we found out that if one

study like and we found out that if one

study like and we found out that if one person is calling about a product with a

person is calling about a product with a

person is calling about a product with a particular kind of issue chances are

particular kind of issue chances are

particular kind of issue chances are someone else before him has already

someone else before him has already

someone else before him has already called regarding the same problem and

called regarding the same problem and

called regarding the same problem and chances are the company already has a

chances are the company already has a

chances are the company already has a proper solution for that problem so

proper solution for that problem so

proper solution for that problem so whenever a new customer is calling the

whenever a new customer is calling the

whenever a new customer is calling the companies no longer have to wait to go

companies no longer have to wait to go

companies no longer have to wait to go through the entire process of finding on

through the entire process of finding on

through the entire process of finding on what the problem is and then figuring or

what the problem is and then figuring or

what the problem is and then figuring or the solution like they have a solution

the solution like they have a solution

the solution like they have a solution ready just the moment the customer

ready just the moment the customer

ready just the moment the customer contacts them and this reduces wait time

contacts them and this reduces wait time

contacts them and this reduces wait time this reduces time at queues and overall

this reduces time at queues and overall

this reduces time at queues and overall improve the experience of the customer

improve the experience of the customer

improve the experience of the customer how about healthcare we are already

how about healthcare we are already

how about healthcare we are already seeing like the benefits of AI in

seeing like the benefits of AI in

seeing like the benefits of AI in healthcare like with like with AI like

healthcare like with like with AI like

healthcare like with like with AI like in health care we can now like doctors

in health care we can now like doctors

in health care we can now like doctors can now design specific medicines to

can now design specific medicines to

can now design specific medicines to target specific cases in patients that

target specific cases in patients that

target specific cases in patients that kind of you reduces the risk of side

kind of you reduces the risk of side

kind of you reduces the risk of side effects from generic medicine and also

effects from generic medicine and also

effects from generic medicine and also like instead of giving them a fixed

like instead of giving them a fixed

like instead of giving them a fixed prescription for the medicine they can

prescription for the medicine they can

prescription for the medicine they can tweak those prescriptions to meet the

tweak those prescriptions to meet the

tweak those prescriptions to meet the patient’s exact medical condition and

patient’s exact medical condition and

patient’s exact medical condition and that way it reduces the chances of like

that way it reduces the chances of like

that way it reduces the chances of like any misdiagnosis right and when just a

any misdiagnosis right and when just a

any misdiagnosis right and when just a few days back Google showed Adem on on

few days back Google showed Adem on on

few days back Google showed Adem on on how it’s AI cameras are working to

how it’s AI cameras are working to

how it’s AI cameras are working to improve medical healthcare so with just

improve medical healthcare so with just

improve medical healthcare so with just our phone camera like we can take

our phone camera like we can take

our phone camera like we can take pictures of human eye and detect early

pictures of human eye and detect early

pictures of human eye and detect early conditions of our diabetes just from a

conditions of our diabetes just from a

conditions of our diabetes just from a picture with a smartphone and that is

picture with a smartphone and that is

picture with a smartphone and that is only possible with the AI algorithms

construction work definitely nowadays

construction work definitely nowadays there are already a algorithms in use

there are already a algorithms in use

there are already a algorithms in use which can predict the cost of a building

which can predict the cost of a building

which can predict the cost of a building or the environmental impact of that

or the environmental impact of that

or the environmental impact of that building just by scanning the blueprint

building just by scanning the blueprint

building just by scanning the blueprint like that’s mind blowing like even five

like that’s mind blowing like even five

like that’s mind blowing like even five ten years back this would have been

ten years back this would have been

ten years back this would have been science fiction just going just like

science fiction just going just like

science fiction just going just like scanning a blueprint of a building we

scanning a blueprint of a building we

scanning a blueprint of a building we can figure out how much it might cost we

can figure out how much it might cost we

can figure out how much it might cost we can figure out what the building might

can figure out what the building might

can figure out what the building might look like in ten years or twenty years

look like in ten years or twenty years

look like in ten years or twenty years time and we can figure out what

time and we can figure out what

time and we can figure out what environmental impact that structure is

environmental impact that structure is

environmental impact that structure is having in the sounding area well what

having in the sounding area well what

having in the sounding area well what I’m trying to get to is that like AI is

I’m trying to get to is that like AI is

I’m trying to get to is that like AI is not really only limited to computer

not really only limited to computer

not really only limited to computer science it’s it is actually everywhere

science it’s it is actually everywhere

science it’s it is actually everywhere we are already using it even if we don’t

we are already using it even if we don’t

we are already using it even if we don’t realize it like we all like there

realize it like we all like there

realize it like we all like there already automated cars like which drives

already automated cars like which drives

already automated cars like which drives itself like Tesla and they are coming up

itself like Tesla and they are coming up

itself like Tesla and they are coming up with automated trucks and lorries and

with automated trucks and lorries and

with automated trucks and lorries and all this stuff which will run completely

all this stuff which will run completely

all this stuff which will run completely autonomously on their own we have

autonomously on their own we have

autonomously on their own we have earphones now which can translate in

earphones now which can translate in

earphones now which can translate in your time at least 40 different

your time at least 40 different

your time at least 40 different languages and this is gonna be this is

languages and this is gonna be this is

languages and this is gonna be this is only gonna get better and better over

only gonna get better and better over

only gonna get better and better over time and enjoying one of the professor’s

time and enjoying one of the professor’s

time and enjoying one of the professor’s like pioneers of computer science and AI

like pioneers of computer science and AI

like pioneers of computer science and AI technology in particular

technology in particular

technology in particular he has this quote like in the early days

he has this quote like in the early days

he has this quote like in the early days of AI like just as Industrial Revolution

of AI like just as Industrial Revolution

of AI like just as Industrial Revolution freed us up from the burdens of physical

freed us up from the burdens of physical

freed us up from the burdens of physical labor the AI Revolution has the

labor the AI Revolution has the

labor the AI Revolution has the potential to free us from the mental

potential to free us from the mental

potential to free us from the mental labor so we can all rely on computers

labor so we can all rely on computers

labor so we can all rely on computers more and more to make better decisions

more and more to make better decisions

more and more to make better decisions for us which we can use to like even

for us which we can use to like even

for us which we can use to like even improve the AIS performance further in

improve the AIS performance further in

improve the AIS performance further in the future the AI revolution is not

the future the AI revolution is not

the future the AI revolution is not really a few not something that’s going

really a few not something that’s going

really a few not something that’s going to happen in the future it’s already

to happen in the future it’s already

to happen in the future it’s already happening it’s already we are already

happening it’s already we are already

happening it’s already we are already experiencing the AI revolution and in

experiencing the AI revolution and in

experiencing the AI revolution and in five to ten years time it will be like a

five to ten years time it will be like a

five to ten years time it will be like a part of life so I hope that by by that

part of life so I hope that by by that

part of life so I hope that by by that time we as a country would be ready to

time we as a country would be ready to

time we as a country would be ready to embrace AI not only in computer science

embrace AI not only in computer science

embrace AI not only in computer science but in all aspects of life say be it in

but in all aspects of life say be it in

but in all aspects of life say be it in construction and building city planning

construction and building city planning

construction and building city planning medicine any kind of industry thank you

medicine any kind of industry thank you

medicine any kind of industry thank you [Applause]

”

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