thanks hello very good afternoon
[Music]
Well, I do not know how you can see, we’re going to
see five keys only available for
to convince
I do not know you would love Bennifer
let convince
I believe that convince more than anything
because we get allies for all
our causes therefore these five
keys that can be very useful
useful for our personal life and
our professional life
are five keys that to me personally
they have helped me a lot and that I have
five super powers of communication
we went with the first the power of the
sincerity believe our own
speech
but to present it as in the subject no
is that you yourselves are
convinced of what you are saying
convinced always because case
otherwise it will be issuing a series
of signs of uncertainty of fingerprints
something without the jacket on them is already more
fast what may be possible
be wide for people who are
on the other side by the goals but it’s not going to
want what we tell is that if
we ourselves do not believe it
the problem is that our words have
could be perfectly chosen
we have been able to create a design
wonderful of a speech but if
our non – verbal communication not
contradicts the speech falls
destroys because we find the
war between words and gestures and
care that wins the war
non-verbal communication is this
scientifically proven if your
words say one thing but your voice your
eyes your look
your face your behavior your
gestuality – says another completely
different
goodbye to words is not going to
believe
practically nobody is going to leave
musicologist in the year 1900
there is one did a study of the pool
advantage of credibility that the
words when they contradicted
verbal and nonverbal communication know
the result
93 percent of the value how much to the
non-verbal communication a mere 7% for
the words exclusively so if
we want and convince someone are not
they the first ones that we should be
convinced
secondly the power of a
history to personally involve you in a
history to be possible personal when
You want to convince someone who has
passed to you to the and look state
more than 25 years as a lawyer in
courts always every time I
I had to defend a case before the judge
that many times the judges
They are obviously tired because
they have many trials that morning
you know what my technique was talking
until they become present
even if it happened two years ago
I did not care
what I had the judge give in
that moment had happened
they are leaving I was exactly what
same time that we become a
training we will see invisible from the
acts
I assure you that you will not be confused
never and what it is worth to establish chaos
it’s worth it for anyone who goes
on the work and family gives
exactly the same and that is that we are attracted
the stories no no
since time immemorial let’s make a
time travel
let’s go every cave time
we are here gathered around a
actress of a bonfire at night and of
soon a member of our tribe
says he has found a healthy and
save as light as we in the river to which
we usually utopian gravity what there is
what to do is theirs and that they do not learn
of the experience of others because it is very
possible that the next morning be
an appetizing menu for those beasts
therefore to the stories and that is
we are the descendants of
those
primitive beings therefore if your
argument goes with jce with a
history
you will see how they are very very very attractive
they are very attractive
but if the story is also personal
will have a virtual power
hypnotic therefore introduce those
personal stories
the third the power of the invitation the
chameleon effect that I like to call it
me this is a very funny subject
if you want to empathize much more with
another person imitate some guidelines
general behavior of the other
important person at body level his
non-gestural posture
I did not want to touch my ear I got the
ear lunge to me he touched my nose
because we have annoyed
in this case it is obviously going to
to think that we are laughing at him and
we can have a mess but we do imitate
corporately the other person is going to
having closer will see us as a
the same will see us as an ally we do not
will never be like a stranger nor
as an adversary
that invitation makes true miracles
flames going to feel like-like
because it acts unconsciously with
which is quite important too
and in the theme of costumes we are worth
exactly the same
the chameleon effect I’m going to put a
example that you were analyzing for
TV
a few months ago general elections in
our country
We all know how you saw Mariano Rajoy
very serious with tie and suit meeting
with the citizen leader albert
rivera
we all know how they usually wear
Citizen leaders also tend to
go then him before but at the most
informal do not usually wear a tie
You usually know how Chávez was
how did he go to that Marian rajoy meeting
with albert rivera without a tie and a lot
more casual dress is also what
I called dress to convince that
meeting was a success
obviously it would not be just for that
as is normal but he assured that the
wardrobe influences is also something
also as old as humanity
is the sense of belonging to the tribe
It is called when others see them as
an equal
we are much more likely that
give us that we empathize with them and
that can obviously be convinced
in a way much easier
also therefore the effect
Chameleon always keep it in mind
the fourth is the power of the magic hand
use physical contact
the touch is impressive you know that
the waiters who touch slightly
slightly to customers at the time of
give the account receive up to 25% more
of tips curious because it is a study
scientist who gives everything is a
scientific study that was done in the
year 1980 by guerrilla cop and
they verified that up to 25%
tips were increased when playing
on the upper arm of a
very slight way evidently to the one
I had to pay the bill to the one who
asked how that contact has to be
physical because obviously not worth
anyone is not worth then leave here
and say good he started playing because he has
there was a swimmer dt who told me that
touch phenomenon
Be careful, that’s a contact
physical that has to be very slight very
faint almost imperceptible where there is a
series of areas of the body that is called
uncommitted areas that are not going to
annoying is at the top of the
back and in the social arms not
committed
there you can touch it in real
to contact much more than the other
person but have three issues
important in issues you have to have
first the culture because there are cultures
like the Asian for example that does not
much supports touch ours did not
admits more the context
obviously that we are in a
nice situation if we are in a
tense situation physical contact is
will understand how the opposite as
aggressiveness
therefore hamas and the person the
personality is fundamental more
Extroverts like touch more
more shy people more introverted
you have to respect your personal bubble
I can tell my personal experience
good now that we are among friends
I tell you a secret to me they turn me
crazy the buffet breakfasts of the
hotel restaurants when he came down
in the mornings it is something that loses me
Well, one morning in Barcelona in
One in some papers I also got off to
breakfast and he told the manager
well the reservation is made for
continental breakfast that did not admit me
the buffet
this is a real case m happened good
very sad I started to have breakfast
He explained what he had and I observed that
a very person is in charge
extroverted as much is recognized
few look much physical contact
distances
they talk a lot faster they talk a lot
taller I approached him again him
I said taking a little arm is that
I do not remember can you tell me what is it
that I can take with that contact
physical and looking us in the eyes
his response was to look at breakfast what
you want
this is the power of touch and we go to
power of emotions your emotions
thrill
it is impossible that if our emotions
they are sincere does not excite people
that we have before us and I think that in
this test today we have had very cases
clear of it also the first thing that
we have to make our message
that when we talk about our words
do not be what he called black and white
that are not monotonous that are not
flat that are not boring
fill with colors is the language and
how are we going to fill them with colors
speed with speed changes does not
talking always fast with the volume
also sometimes higher sometimes more
fast with the wonderful silences
to create uncertainty
all this what we are going to do is give
life to the words and giving life to
words let’s get to the most part
emotional life of the other person
that we have in front
let’s say that your little heart with which
it is always much more important and
here we are going to talk about the technique of
chameleon has not been told before but in
a reverse sense you know how to get
yes from the person in front of you
simply because of our language
not verbal so start here when you
exposes jce any subject to feel
our head
note that simple when you are
asking something when you are asking
something to feel with your head in front
of the other person
you are going to hallucinate you are going to see how it
start saying yes
without realizing because the neurons
mirror were discovered in the
university of parma de palma in thousand of
palm in 1996 and which are the new
standards that we all have in our
brain that helps us recognize the
emotions of others to identify them
and also to feel what they feel
they feel sadness we feel sadness
they feel joy joy yes they affirm
we affirm eyes that see heart that
feel therefore said this only
it’s up to you now to know the
five keys to put them into practice
I assure you it works it works very well
in our house with work where
you want to put them into practice and only
I only leave you some small duties
volunteers then tell me you’re going to
have at our disposal always
thank you very much
[Applause]
to
[Music]
”
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