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Inside UPS | National Geographic


every night Worldport processes nearly

every night Worldport processes nearly half-a-million smalls they’ve got to

half-a-million smalls they’ve got to

half-a-million smalls they’ve got to work fast or risk a cardboard logjam

work fast or risk a cardboard logjam

work fast or risk a cardboard logjam conveyer belts take the small straight

conveyer belts take the small straight

conveyer belts take the small straight up to the cores fourth floors workers

up to the cores fourth floors workers

up to the cores fourth floors workers deep bag them and drop them down a chute

deep bag them and drop them down a chute

deep bag them and drop them down a chute where they’ll soon be individually

where they’ll soon be individually

where they’ll soon be individually divided and sorted check this table is

divided and sorted check this table is

divided and sorted check this table is basically just getting everything off

basically just getting everything off

basically just getting everything off the belt still the belts don’t overload

the belt still the belts don’t overload

the belt still the belts don’t overload and we have

and we have

and we have [Music]

[Music]

[Music] the smalls now catch a ride on a

the smalls now catch a ride on a

the smalls now catch a ride on a different conveyor belt ferrying them to

different conveyor belt ferrying them to

different conveyor belt ferrying them to a station called the induct area at the

a station called the induct area at the

a station called the induct area at the induct area world 14 members quickly

induct area world 14 members quickly

induct area world 14 members quickly place the items label up on a moving

place the items label up on a moving

place the items label up on a moving track over 2 miles long

track over 2 miles long

track over 2 miles long this unique snake-like conveyors called

this unique snake-like conveyors called

this unique snake-like conveyors called a tilt trace order it boasts over 6700

a tilt trace order it boasts over 6700

a tilt trace order it boasts over 6700 packaged holding slots each specially

packaged holding slots each specially

packaged holding slots each specially designed to hold one item at a time but

designed to hold one item at a time but

designed to hold one item at a time but a face down package may as well have no

a face down package may as well have no

a face down package may as well have no label at all

the tilt Trey’s ingenious design is all

the tilt Trey’s ingenious design is all about routing items automatically as

about routing items automatically as

about routing items automatically as fast as possible to their proper

fast as possible to their proper

fast as possible to their proper destinations here’s how the tilt tray

destinations here’s how the tilt tray

destinations here’s how the tilt tray operates by a computer hooked up to a

operates by a computer hooked up to a

operates by a computer hooked up to a camera as each package hits the tilt

camera as each package hits the tilt

camera as each package hits the tilt tray they pass through this specially

tray they pass through this specially

tray they pass through this specially designed camera tunnel inside

designed camera tunnel inside

designed camera tunnel inside state-of-the-art laser light readers

state-of-the-art laser light readers

state-of-the-art laser light readers scan the smart label in nanoseconds and

scan the smart label in nanoseconds and

scan the smart label in nanoseconds and identify the packages zip code the

identify the packages zip code the

identify the packages zip code the camera instantly sends the information

camera instantly sends the information

camera instantly sends the information to servers in the world ports conveyor

to servers in the world ports conveyor

to servers in the world ports conveyor belt control system telling the

belt control system telling the

belt control system telling the conveyors exactly how to maneuver each

conveyors exactly how to maneuver each

conveyors exactly how to maneuver each package into the correct receptacle

package into the correct receptacle

package into the correct receptacle separated by destination zip code

whether it’s going to 902 100 or the

whether it’s going to 902 100 or the Pentagon each tray gets a signal when

Pentagon each tray gets a signal when

Pentagon each tray gets a signal when it’s assigned zip code is approaching it

it’s assigned zip code is approaching it

it’s assigned zip code is approaching it dumps the parcel into a power bag the

dumps the parcel into a power bag the

dumps the parcel into a power bag the pace is fast and furious

big time around here can get pretty

big time around here can get pretty crazy the hardest part about this job is

crazy the hardest part about this job is

crazy the hardest part about this job is their specific destination second yes

their specific destination second yes

their specific destination second yes a little harder than other

a little harder than other

a little harder than other and if you happen to work in that area

and if you happen to work in that area

and if you happen to work in that area then you’re gonna have a very busy day

but even the most cutting-edge

but even the most cutting-edge technology needs a back-up plan if the

technology needs a back-up plan if the

technology needs a back-up plan if the camera tunnels can’t lead the labels the

camera tunnels can’t lead the labels the

camera tunnels can’t lead the labels the package can go AWOL to solve the problem

package can go AWOL to solve the problem

package can go AWOL to solve the problem UPS designed an intervention process

UPS designed an intervention process

UPS designed an intervention process called teller coder if a smart label is

called teller coder if a smart label is

called teller coder if a smart label is damaged or the package label is

damaged or the package label is

damaged or the package label is handwritten or has a bad barcode cameras

handwritten or has a bad barcode cameras

handwritten or has a bad barcode cameras register the problem and send an image

register the problem and send an image

register the problem and send an image of the label to the Teleco ting

of the label to the Teleco ting

of the label to the Teleco ting Department here a damage control

Department here a damage control

Department here a damage control technician looks at the label on a

technician looks at the label on a

technician looks at the label on a computer then manually assigns a zip

computer then manually assigns a zip

computer then manually assigns a zip code to the package from then on the

code to the package from then on the

code to the package from then on the system will recognize the item as a

system will recognize the item as a

system will recognize the item as a smart package basically what Teleco does

smart package basically what Teleco does

smart package basically what Teleco does is it takes a nun smart or unreadable

is it takes a nun smart or unreadable

is it takes a nun smart or unreadable package and makes it smart and readable

package and makes it smart and readable

package and makes it smart and readable so once again the technology can do what

so once again the technology can do what

so once again the technology can do what it does and get that package to where it

it does and get that package to where it

it does and get that package to where it needs to go in the most efficient manner

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