Wow Your Customers – Make your customers say WOW! (@Bravadoconsult) – 1 Minute Monday

hi I’m Susan Carlucci and this is your

hi I’m Susan Carlucci and this is your one-minute Monday my message today is to

one-minute Monday my message today is to

one-minute Monday my message today is to just really try to focus on making your

just really try to focus on making your

just really try to focus on making your customers saying WOW it’s very simple

customers saying WOW it’s very simple

customers saying WOW it’s very simple premise but I have found over the years

premise but I have found over the years

premise but I have found over the years I’ve been an entrepreneur for more than

I’ve been an entrepreneur for more than

I’ve been an entrepreneur for more than 25 years and I consistently think of

25 years and I consistently think of

25 years and I consistently think of that when times are difficult or or

that when times are difficult or or

that when times are difficult or or they’re flowing to make them say well so

they’re flowing to make them say well so

they’re flowing to make them say well so my example would be if they like I had a

my example would be if they like I had a

my example would be if they like I had a clothing starting article in the Toronto

clothing starting article in the Toronto

clothing starting article in the Toronto area and when customers would come in I

area and when customers would come in I

area and when customers would come in I would kind of listen to what they’re

would kind of listen to what they’re

would kind of listen to what they’re interested in but then whatever it was

interested in but then whatever it was

interested in but then whatever it was in terms of the service that I was

in terms of the service that I was

in terms of the service that I was giving them I would pause a minute and I

giving them I would pause a minute and I

giving them I would pause a minute and I would try to think of something that was

would try to think of something that was

would try to think of something that was just a little bit above the expectation

just a little bit above the expectation

just a little bit above the expectation of what they asked me and try to deliver

of what they asked me and try to deliver

of what they asked me and try to deliver something that was just spectacular

something that was just spectacular

something that was just spectacular beyond that and prompting them to say

beyond that and prompting them to say

beyond that and prompting them to say well it’s a very simple simple idea but

well it’s a very simple simple idea but

well it’s a very simple simple idea but I think it kind of engages people and

I think it kind of engages people and

I think it kind of engages people and impassion and they realize that you’re

impassion and they realize that you’re

impassion and they realize that you’re very interested in them and you’re going

very interested in them and you’re going

very interested in them and you’re going to deliver it just a little bit more

to deliver it just a little bit more

to deliver it just a little bit more than what they’re asking for so it’s

than what they’re asking for so it’s

than what they’re asking for so it’s very simple idea but that’s my message

very simple idea but that’s my message

very simple idea but that’s my message today about trying to make your

today about trying to make your

today about trying to make your customers consistently say WOW when they

customers consistently say WOW when they

customers consistently say WOW when they have an interaction with you and your

have an interaction with you and your

have an interaction with you and your business and that’s it have a great

business and that’s it have a great

business and that’s it have a great Monday