hi Carmichael and welcome to another edition of ask Evan in today’s video I’m
edition of ask Evan in today’s video I’m
edition of ask Evan in today’s video I’m going to answer questions from what a
going to answer questions from what a
going to answer questions from what a reader Shauna who wrote it i’m going to
reader Shauna who wrote it i’m going to
reader Shauna who wrote it i’m going to read your email we do a lot of
read your email we do a lot of
read your email we do a lot of recruiting for work at home positions
recruiting for work at home positions
recruiting for work at home positions during our peak seasons from if i were
during our peak seasons from if i were
during our peak seasons from if i were to july our work at home agents act as
to july our work at home agents act as
to july our work at home agents act as if they were within our on-site call
if they were within our on-site call
if they were within our on-site call centers taking calls in queue to book
centers taking calls in queue to book
centers taking calls in queue to book camping reservations we had a real big
camping reservations we had a real big
camping reservations we had a real big problem with retention last season any
problem with retention last season any
problem with retention last season any tips we can use some the recruiting
tips we can use some the recruiting
tips we can use some the recruiting standpoint to help prevent this from
standpoint to help prevent this from
standpoint to help prevent this from occurring next year we lost many of our
occurring next year we lost many of our
occurring next year we lost many of our agents within the first month of
agents within the first month of
agents within the first month of employment Thank You Shauna so Shauna
employment Thank You Shauna so Shauna
employment Thank You Shauna so Shauna it’s very common here a couple of ideas
it’s very common here a couple of ideas
it’s very common here a couple of ideas that might help you get over that hump
that might help you get over that hump
that might help you get over that hump and make sure that you have the right
and make sure that you have the right
and make sure that you have the right people coming on board step number one
people coming on board step number one
people coming on board step number one is make sure you have the right person
is make sure you have the right person
is make sure you have the right person at the start right so what I would do is
at the start right so what I would do is
at the start right so what I would do is start profiling the top people you’ve
start profiling the top people you’ve
start profiling the top people you’ve had in the past who have worked out
had in the past who have worked out
had in the past who have worked out really well look at the personality
really well look at the personality
really well look at the personality types of it their situation and see what
types of it their situation and see what
types of it their situation and see what common threads there are so when you’re
common threads there are so when you’re
common threads there are so when you’re looking for new people it’s easier to
looking for new people it’s easier to
looking for new people it’s easier to pick out the ones that are going to be
pick out the ones that are going to be
pick out the ones that are going to be the winners you might even consider
the winners you might even consider
the winners you might even consider having some of those people who’ve done
having some of those people who’ve done
having some of those people who’ve done really well for you in the past help you
really well for you in the past help you
really well for you in the past help you hire some of the new people because
hire some of the new people because
hire some of the new people because you’re basically looking for people like
you’re basically looking for people like
you’re basically looking for people like them right your top performers you want
them right your top performers you want
them right your top performers you want to get them involved you want to hire
to get them involved you want to hire
to get them involved you want to hire more top performers and if they’re
more top performers and if they’re
more top performers and if they’re involved in the process they might be
involved in the process they might be
involved in the process they might be able to help you find other people who
able to help you find other people who
able to help you find other people who are similar you might also even ask them
are similar you might also even ask them
are similar you might also even ask them if they have any people they can
if they have any people they can
if they have any people they can recommend right up the hard working and
recommend right up the hard working and
recommend right up the hard working and doing a good job they might know other
doing a good job they might know other
doing a good job they might know other people who are working and could also do
people who are working and could also do
people who are working and could also do a pinch a good job for you as well and
a pinch a good job for you as well and
a pinch a good job for you as well and refer some of their friends so that may
refer some of their friends so that may
refer some of their friends so that may be another strategy to get people in the
be another strategy to get people in the
be another strategy to get people in the door in terms of getting people to stay
door in terms of getting people to stay
door in terms of getting people to stay and getting them engaged and wanted them
and getting them engaged and wanted them
and getting them engaged and wanted them to continue on with your company I
to continue on with your company I
to continue on with your company I really look at your training and see if
really look at your training and see if
really look at your training and see if people are set up to win so how much
people are set up to win so how much
people are set up to win so how much training do you do at the beginning how
training do you do at the beginning how
training do you do at the beginning how much do you show that you really care
much do you show that you really care
much do you show that you really care about
about
about and how much do you show that what
and how much do you show that what
and how much do you show that what they’re doing really ties into the
they’re doing really ties into the
they’re doing really ties into the bigger picture and they’re helping a lot
bigger picture and they’re helping a lot
bigger picture and they’re helping a lot of people people will often leave
of people people will often leave
of people people will often leave because they don’t feel like they’re
because they don’t feel like they’re
because they don’t feel like they’re adding a lot of value are they’re not
adding a lot of value are they’re not
adding a lot of value are they’re not really having fun with their position so
really having fun with their position so
really having fun with their position so if you could train that and show them
if you could train that and show them
if you could train that and show them how they can start winning and getting
how they can start winning and getting
how they can start winning and getting those early hits quickly the more likely
those early hits quickly the more likely
those early hits quickly the more likely to want to stay the last thing you might
to want to stay the last thing you might
to want to stay the last thing you might want to consider is create a mentorship
want to consider is create a mentorship
want to consider is create a mentorship program and i know this is only a part
program and i know this is only a part
program and i know this is only a part time position but hopefully could be
time position but hopefully could be
time position but hopefully could be something that people can come back to
something that people can come back to
something that people can come back to year after year if you are consistently
year after year if you are consistently
year after year if you are consistently you know hooking up and you need to have
you know hooking up and you need to have
you know hooking up and you need to have these positions filled if you can
these positions filled if you can
these positions filled if you can connect the new workers with people who
connect the new workers with people who
connect the new workers with people who have already been doing it for a couple
have already been doing it for a couple
have already been doing it for a couple years a little bit more seasoned that
years a little bit more seasoned that
years a little bit more seasoned that they have any questions you can connect
they have any questions you can connect
they have any questions you can connect them so they’re not always in with you
them so they’re not always in with you
them so they’re not always in with you who might be the owner of the business
who might be the owner of the business
who might be the owner of the business and there might be a little more
and there might be a little more
and there might be a little more formality or people a little bit more
formality or people a little bit more
formality or people a little bit more worried about doing or saying the wrong
worried about doing or saying the wrong
worried about doing or saying the wrong thing but if you can connect them with
thing but if you can connect them with
thing but if you can connect them with what if your other work at home wages
what if your other work at home wages
what if your other work at home wages has done a good job before to be able to
has done a good job before to be able to
has done a good job before to be able to answer any more personal questions that
answer any more personal questions that
answer any more personal questions that might help them that could be a good
might help them that could be a good
might help them that could be a good step to making them want to stay on
step to making them want to stay on
step to making them want to stay on board and it’s also a good development
board and it’s also a good development
board and it’s also a good development opportunity for your more senior agents
opportunity for your more senior agents
opportunity for your more senior agents who’ve been doing it for a while and
who’ve been doing it for a while and
who’ve been doing it for a while and makes them feel like they’re growing the
makes them feel like they’re growing the
makes them feel like they’re growing the business too I’m not just doing the same
business too I’m not just doing the same
business too I’m not just doing the same thing over and over and over again so
thing over and over and over again so
thing over and over and over again so you’re providing more opportunity for
you’re providing more opportunity for
you’re providing more opportunity for learning development than they had
learning development than they had
learning development than they had before so time isn’t even more closely
before so time isn’t even more closely
before so time isn’t even more closely to the business that want to help out
to the business that want to help out
to the business that want to help out with even more so I hope that helps if
with even more so I hope that helps if
with even more so I hope that helps if you guys liked the video please give it
you guys liked the video please give it
you guys liked the video please give it a thumbs up below and I’d also love to
a thumbs up below and I’d also love to
a thumbs up below and I’d also love to hear thoughts and feedback if you want
hear thoughts and feedback if you want
hear thoughts and feedback if you want to leave a comment below the video and
to leave a comment below the video and
to leave a comment below the video and stay tuned to the next episode
you
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