let’s call our last speaker today last but not least he’s a successful
but not least he’s a successful
but not least he’s a successful entrepreneur on a mission to help 1
entrepreneur on a mission to help 1
entrepreneur on a mission to help 1 million entrepreneurs just that right
million entrepreneurs just that right
million entrepreneurs just that right here’s the offer of this absolutely
here’s the offer of this absolutely
here’s the offer of this absolutely great book find your one word and is a
great book find your one word and is a
great book find your one word and is a rock star on YouTube with more than
rock star on YouTube with more than
rock star on YouTube with more than 700,000 subscribers ladies and gentlemen
700,000 subscribers ladies and gentlemen
700,000 subscribers ladies and gentlemen please give a warm welcome to Evan
please give a warm welcome to Evan
please give a warm welcome to Evan Carmichael
Carmichael
Carmichael [Applause]
[Applause]
[Applause] [Music]
hello Paris oh nice I like it I love
hello Paris oh nice I like it I love being in a room full of leaders I love
being in a room full of leaders I love
being in a room full of leaders I love being in a room full of people who want
being in a room full of people who want
being in a room full of people who want to be inspired who come to learn who
to be inspired who come to learn who
to be inspired who come to learn who want to improve themselves who want to
want to improve themselves who want to
want to improve themselves who want to take the knowledge that they took here
take the knowledge that they took here
take the knowledge that they took here and apply it to their business and most
and apply it to their business and most
and apply it to their business and most importantly I love being with people who
importantly I love being with people who
importantly I love being with people who want to take action because that’s what
want to take action because that’s what
want to take action because that’s what we do as leaders because we’re not here
we do as leaders because we’re not here
we do as leaders because we’re not here just to learn things and not do anything
just to learn things and not do anything
just to learn things and not do anything with it we’re here to take action and so
with it we’re here to take action and so
with it we’re here to take action and so I want to start by just recognizing you
I want to start by just recognizing you
I want to start by just recognizing you guys for coming out for invested in
guys for coming out for invested in
guys for coming out for invested in yourselves and for being leaders who
yourselves and for being leaders who
yourselves and for being leaders who will take action after going home give
will take action after going home give
will take action after going home give yourselves a round of applause and while
yourselves a round of applause and while
yourselves a round of applause and while we’re doing that actually I want
we’re doing that actually I want
we’re doing that actually I want everybody to stand up everybody stand up
everybody to stand up everybody stand up
everybody to stand up everybody stand up just quickly quick exercise everybody
just quickly quick exercise everybody
just quickly quick exercise everybody send-up get the house lights up a little
send-up get the house lights up a little
send-up get the house lights up a little bit I didn’t I didn’t prep these guys
bit I didn’t I didn’t prep these guys
bit I didn’t I didn’t prep these guys for everybody stand up I want you to put
for everybody stand up I want you to put
for everybody stand up I want you to put your hands up like this I’m gonna put
your hands up like this I’m gonna put
your hands up like this I’m gonna put your hands up like this there we go all
your hands up like this there we go all
your hands up like this there we go all right when I count to three what we’re
right when I count to three what we’re
right when I count to three what we’re going to do is we’re going to turn to
going to do is we’re going to turn to
going to do is we’re going to turn to the person next to us we’re going to
the person next to us we’re going to
the person next to us we’re going to give them a high ten I’m going to say
give them a high ten I’m going to say
give them a high ten I’m going to say you’re a leader baby so love I’m serious
you’re a leader baby so love I’m serious
you’re a leader baby so love I’m serious okay you’re a leader baby one two three
okay you’re a leader baby one two three
okay you’re a leader baby one two three your leader baby other side other side
your leader baby other side other side
your leader baby other side other side you’re a leader baby I love it all right
you’re a leader baby I love it all right
you’re a leader baby I love it all right okay sit down thank you thank you for
okay sit down thank you thank you for
okay sit down thank you thank you for humoring me that was great
humoring me that was great
humoring me that was great I love leaders I love leaders so my name
I love leaders I love leaders so my name
I love leaders I love leaders so my name is Evan Carmichael I’m not from a big
is Evan Carmichael I’m not from a big
is Evan Carmichael I’m not from a big corporation
corporation
corporation I’m from the entrepreneurial world and
I’m from the entrepreneurial world and
I’m from the entrepreneurial world and from the social media world and I was
from the social media world and I was
from the social media world and I was asked to come and give you guys a little
asked to come and give you guys a little
asked to come and give you guys a little bit of a different perspective see what
bit of a different perspective see what
bit of a different perspective see what I see in the world and maybe you can
I see in the world and maybe you can
I see in the world and maybe you can apply it to your organization’s when you
apply it to your organization’s when you
apply it to your organization’s when you go back home I want to start by just
go back home I want to start by just
go back home I want to start by just quickly redefining the least the public
quickly redefining the least the public
quickly redefining the least the public perception around human resources
perception around human resources
perception around human resources because I think a lot of people not in
because I think a lot of people not in
because I think a lot of people not in this room because we’re leaders but a
this room because we’re leaders but a
this room because we’re leaders but a lot of people see human resources is
lot of people see human resources is
lot of people see human resources is just an administrative function and I
just an administrative function and I
just an administrative function and I don’t believe HR just administrative I
don’t believe HR just administrative I
don’t believe HR just administrative I don’t believe that we are in the
don’t believe that we are in the
don’t believe that we are in the business of just keeping track of how
business of just keeping track of how
business of just keeping track of how many sick days somebody has left and
many sick days somebody has left and
many sick days somebody has left and pushing paperwork out there
pushing paperwork out there
pushing paperwork out there I believe and I hope you guys agree I
I believe and I hope you guys agree I
I believe and I hope you guys agree I believe that human resources is the
believe that human resources is the
believe that human resources is the single most important function in any
single most important function in any
single most important function in any business there we go okay now when I was
business there we go okay now when I was
business there we go okay now when I was when I was practicing in my hotel room I
when I was practicing in my hotel room I
when I was practicing in my hotel room I imagined a much bigger response to that
imagined a much bigger response to that
imagined a much bigger response to that so I’m gonna try it again I’m going to
so I’m gonna try it again I’m going to
so I’m gonna try it again I’m going to visualize I’m going to say it and in my
visualize I’m going to say it and in my
visualize I’m going to say it and in my head you guys are going to freak out and
head you guys are going to freak out and
head you guys are going to freak out and clap and cheer and go nuts when I say
clap and cheer and go nuts when I say
clap and cheer and go nuts when I say that again and we’ll see what happens I
that again and we’ll see what happens I
that again and we’ll see what happens I believe that human resources is the
believe that human resources is the
believe that human resources is the single most important division in any
single most important division in any
single most important division in any business yeah I love it and I I don’t
business yeah I love it and I I don’t
business yeah I love it and I I don’t say that just because I’m talking to a
say that just because I’m talking to a
say that just because I’m talking to a bunch of people from human resources
bunch of people from human resources
bunch of people from human resources I believe it because you can have a
I believe it because you can have a
I believe it because you can have a business without finance startup
business without finance startup
business without finance startup entrepreneurs do that all the time you
entrepreneurs do that all the time you
entrepreneurs do that all the time you can have the business without
can have the business without
can have the business without manufacturing you can have a business
manufacturing you can have a business
manufacturing you can have a business without technology but you can’t have a
without technology but you can’t have a
without technology but you can’t have a business without people this doesn’t
business without people this doesn’t
business without people this doesn’t happen
happen
happen not until the robots take over the world
not until the robots take over the world
not until the robots take over the world but you can have a business that people
but you can have a business that people
but you can have a business that people and so I see human resources as not just
and so I see human resources as not just
and so I see human resources as not just being administrators but we are in the
being administrators but we are in the
being administrators but we are in the business of human potential we are in
business of human potential we are in
business of human potential we are in the business of taking people who come
the business of taking people who come
the business of taking people who come to our organizations at this level and
to our organizations at this level and
to our organizations at this level and we see them being able to come up here
we see them being able to come up here
we see them being able to come up here and our job as leaders and as people in
and our job as leaders and as people in
and our job as leaders and as people in HR is to help close that gap even if
HR is to help close that gap even if
HR is to help close that gap even if they don’t believe in themselves to give
they don’t believe in themselves to give
they don’t believe in themselves to give them the skills the mindset the
them the skills the mindset the
them the skills the mindset the confidence to help them become the best
confidence to help them become the best
confidence to help them become the best version of ourselves and themselves
version of ourselves and themselves
version of ourselves and themselves that’s what I believe HR and leadership
that’s what I believe HR and leadership
that’s what I believe HR and leadership is really about and I’ve got a few ideas
is really about and I’ve got a few ideas
is really about and I’ve got a few ideas for you that may be scary there may be
for you that may be scary there may be
for you that may be scary there may be different may push some boundaries but
different may push some boundaries but
different may push some boundaries but we’re leaders here so that’s what we do
we’re leaders here so that’s what we do
we’re leaders here so that’s what we do we embrace different ideas when we take
we embrace different ideas when we take
we embrace different ideas when we take action but before I get some ideas I
action but before I get some ideas I
action but before I get some ideas I want to share a quick story so this will
want to share a quick story so this will
want to share a quick story so this will be Pierre the rabbit and Pierre is a
be Pierre the rabbit and Pierre is a
be Pierre the rabbit and Pierre is a happy rabbit and when he was growing up
happy rabbit and when he was growing up
happy rabbit and when he was growing up he went to animal school like all the
he went to animal school like all the
he went to animal school like all the other young animals do and he learned
other young animals do and he learned
other young animals do and he learned all the skills that you need to learn to
all the skills that you need to learn to
all the skills that you need to learn to be a successful
be a successful
be a successful animal and after the first year there
animal and after the first year there
animal and after the first year there was a problem with Pierre you see he got
was a problem with Pierre you see he got
was a problem with Pierre you see he got eight plus on his report card for
eight plus on his report card for
eight plus on his report card for hopping right for hopping he’d personal
hopping right for hopping he’d personal
hopping right for hopping he’d personal day
my French isn’t that great but no try to
my French isn’t that great but no try to throw a little bit in there but he
throw a little bit in there but he
throw a little bit in there but he failed at climbing he couldn’t climb a
failed at climbing he couldn’t climb a
failed at climbing he couldn’t climb a tree and so his parents really
tree and so his parents really
tree and so his parents really disappointed at him his family he’s gone
disappointed at him his family he’s gone
disappointed at him his family he’s gone mad his teachers his friends were really
mad his teachers his friends were really
mad his teachers his friends were really disappointed in parents at Pierre you’re
disappointed in parents at Pierre you’re
disappointed in parents at Pierre you’re failing don’t worry so much for the next
failing don’t worry so much for the next
failing don’t worry so much for the next year about the hopping because you’re
year about the hopping because you’re
year about the hopping because you’re good at that we got to work on the
good at that we got to work on the
good at that we got to work on the climbing we got to teacher the skills on
climbing we got to teacher the skills on
climbing we got to teacher the skills on how to climb and so for the next year
how to climb and so for the next year
how to climb and so for the next year that’s what he did you went to extra
that’s what he did you went to extra
that’s what he did you went to extra classes and you got special climbing
classes and you got special climbing
classes and you got special climbing teachers and every day after school
teachers and every day after school
teachers and every day after school Pierre would go and learn the climb and
Pierre would go and learn the climb and
Pierre would go and learn the climb and something happened over that next year
something happened over that next year
something happened over that next year you spend so much time practicing how to
you spend so much time practicing how to
you spend so much time practicing how to climb a tree that he forgot how to hop
climb a tree that he forgot how to hop
climb a tree that he forgot how to hop and that’s for climbing trees have you
and that’s for climbing trees have you
and that’s for climbing trees have you ever seen a rabbit climb a tree the
ever seen a rabbit climb a tree the
ever seen a rabbit climb a tree the point of the story is you need to focus
point of the story is you need to focus
point of the story is you need to focus on your strengths the point of the story
on your strengths the point of the story
on your strengths the point of the story is if you’re a rabbit you hop you don’t
is if you’re a rabbit you hop you don’t
is if you’re a rabbit you hop you don’t climb trees both for yourself and for
climb trees both for yourself and for
climb trees both for yourself and for the people in your organization if our
the people in your organization if our
the people in your organization if our role as human resources is to help
role as human resources is to help
role as human resources is to help people reach their potential you need to
people reach their potential you need to
people reach their potential you need to help the rabbits hop if you have a
help the rabbits hop if you have a
help the rabbits hop if you have a business full of rabbits that are
business full of rabbits that are
business full of rabbits that are hopping high like Pierre is there you’re
hopping high like Pierre is there you’re
hopping high like Pierre is there you’re having success if you have a business
having success if you have a business
having success if you have a business full of rabbits that are trying to climb
full of rabbits that are trying to climb
full of rabbits that are trying to climb trees it’s not going to work out that
trees it’s not going to work out that
trees it’s not going to work out that well and so how do we start how do we
well and so how do we start how do we
well and so how do we start how do we start helping our rabbits hop in our
start helping our rabbits hop in our
start helping our rabbits hop in our organizations well I can start with
organizations well I can start with
organizations well I can start with policies we’ve talked a lot about
policies we’ve talked a lot about
policies we’ve talked a lot about different policies and rules and
different policies and rules and
different policies and rules and regulations when I first started my
regulations when I first started my
regulations when I first started my business I have two companies I have 70
business I have two companies I have 70
business I have two companies I have 70 people on my team between the two
people on my team between the two
people on my team between the two businesses and when I first started I
businesses and when I first started I
businesses and when I first started I had this dream I want to have this
had this dream I want to have this
had this dream I want to have this office and we’re all going to show up at
office and we’re all going to show up at
office and we’re all going to show up at the office every day and work and we’re
the office every day and work and we’re
the office every day and work and we’re all going to show up at the same time
all going to show up at the same time
all going to show up at the same time I show up we’re all going to leave at
I show up we’re all going to leave at
I show up we’re all going to leave at the same time I leave and it’s just
the same time I leave and it’s just
the same time I leave and it’s just going to be perfect and then I started
going to be perfect and then I started
going to be perfect and then I started hiring people and I realized that not
hiring people and I realized that not
hiring people and I realized that not everybody’s like me everybody has
everybody’s like me everybody has
everybody’s like me everybody has different schedules and routines and
different schedules and routines and
different schedules and routines and desires some people loved coming to the
desires some people loved coming to the
desires some people loved coming to the office every single day some people
office every single day some people
office every single day some people wanted to work from home some people
wanted to work from home some people
wanted to work from home some people wanted to work remotely some people
wanted to work remotely some people
wanted to work remotely some people wanted to work remotely but come in for
wanted to work remotely but come in for
wanted to work remotely but come in for meeting since in collaborations some
meeting since in collaborations some
meeting since in collaborations some people wanted to come in early and leave
people wanted to come in early and leave
people wanted to come in early and leave early some people want to come in late
early some people want to come in late
early some people want to come in late and leave late some people wanted to
and leave late some people wanted to
and leave late some people wanted to come in early and leave late I love
come in early and leave late I love
come in early and leave late I love those people as an entrepreneur I love
those people as an entrepreneur I love
those people as an entrepreneur I love those people but I had a tough choice to
those people but I had a tough choice to
those people but I had a tough choice to make
make
make do I let these people go who are really
do I let these people go who are really
do I let these people go who are really talented but they don’t fit into the box
talented but they don’t fit into the box
talented but they don’t fit into the box that I had created do I force somebody
that I had created do I force somebody
that I had created do I force somebody to do something they don’t want to do do
to do something they don’t want to do do
to do something they don’t want to do do I take that guy who wants to work from
I take that guy who wants to work from
I take that guy who wants to work from home and wants to work at night and
home and wants to work at night and
home and wants to work at night and force him to come to the office every
force him to come to the office every
force him to come to the office every day and work early
day and work early
day and work early that’d be the equivalent of taking the
that’d be the equivalent of taking the
that’d be the equivalent of taking the rabbit and make him try to climb a tree
rabbit and make him try to climb a tree
rabbit and make him try to climb a tree or do I change my policies and I
or do I change my policies and I
or do I change my policies and I realized that the vision I had of
realized that the vision I had of
realized that the vision I had of everybody coming to the same office work
everybody coming to the same office work
everybody coming to the same office work in the same hours every day wasn’t
in the same hours every day wasn’t
in the same hours every day wasn’t really realistic and so we change the
really realistic and so we change the
really realistic and so we change the policy and so it strongly encouraged you
policy and so it strongly encouraged you
policy and so it strongly encouraged you guys and we’ve heard a lot of speakers
guys and we’ve heard a lot of speakers
guys and we’ve heard a lot of speakers already talk about it today too but look
already talk about it today too but look
already talk about it today too but look at the policies in your company and
at the policies in your company and
at the policies in your company and think are they helping the bunnies hop
think are they helping the bunnies hop
think are they helping the bunnies hop right are we helping our team hop or we
right are we helping our team hop or we
right are we helping our team hop or we forcing them to climb trees we force it
forcing them to climb trees we force it
forcing them to climb trees we force it in them to do the things that they don’t
in them to do the things that they don’t
in them to do the things that they don’t want to do and if we redefine human
want to do and if we redefine human
want to do and if we redefine human resources as helping people reach their
resources as helping people reach their
resources as helping people reach their potential as opposed to just
potential as opposed to just
potential as opposed to just administration then it becomes the new
administration then it becomes the new
administration then it becomes the new filter through which we see our role and
filter through which we see our role and
filter through which we see our role and we can look at every policy we have and
we can look at every policy we have and
we can look at every policy we have and say is this going to help our bunnies
say is this going to help our bunnies
say is this going to help our bunnies hop right
hop right
hop right this is going to help people reach their
this is going to help people reach their
this is going to help people reach their potential or is it just getting in their
potential or is it just getting in their
potential or is it just getting in their way and I would strongly encourage you
way and I would strongly encourage you
way and I would strongly encourage you to look at those policies you have and
to look at those policies you have and
to look at those policies you have and see what might need to be eliminated or
see what might need to be eliminated or
see what might need to be eliminated or changed to help your rabbit hop but
changed to help your rabbit hop but
changed to help your rabbit hop but that’s just administration right we’re
that’s just administration right we’re
that’s just administration right we’re not in the administration game
not in the administration game
not in the administration game right that’s old HR we’re about human
right that’s old HR we’re about human
right that’s old HR we’re about human potential the challenge then becomes not
potential the challenge then becomes not
potential the challenge then becomes not every person is the same my potential is
every person is the same my potential is
every person is the same my potential is different than your potential what I
different than your potential what I
different than your potential what I like what I want what I want to go is
like what I want what I want to go is
like what I want what I want to go is different from other people hopping is
different from other people hopping is
different from other people hopping is different for everybody in the company
different for everybody in the company
different for everybody in the company and so if you want to get people from
and so if you want to get people from
and so if you want to get people from here to here you have this you have to
here to here you have this you have to
here to here you have this you have to understand for each person what their
understand for each person what their
understand for each person what their passions are what their goals are what
passions are what their goals are what
passions are what their goals are what their objectives are what the desires
their objectives are what the desires
their objectives are what the desires are what their needs are what they want
are what their needs are what they want
are what their needs are what they want to do and we have a lot of those tools
to do and we have a lot of those tools
to do and we have a lot of those tools already built into traditional human
already built into traditional human
already built into traditional human resources you know we have our annual
resources you know we have our annual
resources you know we have our annual meetings with them do have our
meetings with them do have our
meetings with them do have our performance reviews we’ve got a lot of
performance reviews we’ve got a lot of
performance reviews we’ve got a lot of things kind of already baked in and we
things kind of already baked in and we
things kind of already baked in and we try to create a culture of openness and
try to create a culture of openness and
try to create a culture of openness and understanding and fairness and you can
understanding and fairness and you can
understanding and fairness and you can tell me anything but no matter how great
tell me anything but no matter how great
tell me anything but no matter how great a culture you have there will still be
a culture you have there will still be
a culture you have there will still be things that the people on your team will
things that the people on your team will
things that the people on your team will not tell you and it may not even be
not tell you and it may not even be
not tell you and it may not even be because they’re trying to hide it from
because they’re trying to hide it from
because they’re trying to hide it from you they just may be embarrassed they
you they just may be embarrassed they
you they just may be embarrassed they may not think it’s relevant to their job
may not think it’s relevant to their job
may not think it’s relevant to their job they may not see how it fits into their
they may not see how it fits into their
they may not see how it fits into their growth path they will just be things
growth path they will just be things
growth path they will just be things that they won’t tell you that you won’t
that they won’t tell you that you won’t
that they won’t tell you that you won’t know you won’t have the information they
know you won’t have the information they
know you won’t have the information they may tell their friends they may tell
may tell their friends they may tell
may tell their friends they may tell their family they may post it on social
their family they may post it on social
their family they may post it on social media but they won’t tell you and that
media but they won’t tell you and that
media but they won’t tell you and that becomes a problem if we’re in the
becomes a problem if we’re in the
becomes a problem if we’re in the business of helping people realize their
business of helping people realize their
business of helping people realize their growth we need to have the information
growth we need to have the information
growth we need to have the information to help them get there and so I would
to help them get there and so I would
to help them get there and so I would tell you that if they are out there
tell you that if they are out there
tell you that if they are out there posting things about themselves their
posting things about themselves their
posting things about themselves their lives their passion or interest on
lives their passion or interest on
lives their passion or interest on social media then you need to be there –
social media then you need to be there –
social media then you need to be there – I need to be there following them I
I need to be there following them I
I need to be there following them I would suggest that you follow everybody
would suggest that you follow everybody
would suggest that you follow everybody on your team on every social media
on your team on every social media
on your team on every social media channel but they’re a part of if they’re
channel but they’re a part of if they’re
channel but they’re a part of if they’re on Twitter you follow them on Twitter if
on Twitter you follow them on Twitter if
on Twitter you follow them on Twitter if they have a YouTube channel you
they have a YouTube channel you
they have a YouTube channel you subscribe to their YouTube channel you
subscribe to their YouTube channel you
subscribe to their YouTube channel you follow them on Facebook on medium on
follow them on Facebook on medium on
follow them on Facebook on medium on snapchat on Instagram everywhere they
snapchat on Instagram everywhere they
snapchat on Instagram everywhere they are you want to be now some people say
are you want to be now some people say
are you want to be now some people say well that’s an invasion of privacy
well that’s an invasion of privacy
well that’s an invasion of privacy they’re posting on Twitter it’s public
they’re posting on Twitter it’s public
they’re posting on Twitter it’s public everything is
everything is
everything is totally out in the open it’s hard to get
totally out in the open it’s hard to get
totally out in the open it’s hard to get more public than Twitter some people say
more public than Twitter some people say
more public than Twitter some people say well what if I discover something bad
well what if I discover something bad
well what if I discover something bad you know if somebody goes out to a party
you know if somebody goes out to a party
you know if somebody goes out to a party and gets drunk and then shows up to a
and gets drunk and then shows up to a
and gets drunk and then shows up to a meeting with a customer the next day how
meeting with a customer the next day how
meeting with a customer the next day how do I handle that well how do you handle
do I handle that well how do you handle
do I handle that well how do you handle any difficult situation as a leader use
any difficult situation as a leader use
any difficult situation as a leader use your heart and use your head to make the
your heart and use your head to make the
your heart and use your head to make the right decision
right decision
right decision but the answer isn’t to just ignore it
but the answer isn’t to just ignore it
but the answer isn’t to just ignore it there’s as wealth of information out
there’s as wealth of information out
there’s as wealth of information out here that the people on your team are
here that the people on your team are
here that the people on your team are sharing about themselves or interest or
sharing about themselves or interest or
sharing about themselves or interest or passion desires and you just don’t know
passion desires and you just don’t know
passion desires and you just don’t know about it you only have a small section
about it you only have a small section
about it you only have a small section of the information and you can’t make
of the information and you can’t make
of the information and you can’t make the best decisions without the best
the best decisions without the best
the best decisions without the best information and so I follow the people
information and so I follow the people
information and so I follow the people on my team on social media I’ll give you
on my team on social media I’ll give you
on my team on social media I’ll give you a couple examples of how it’s worked out
a couple examples of how it’s worked out
a couple examples of how it’s worked out I had one guy who asked some time off I
I had one guy who asked some time off I
I had one guy who asked some time off I need hey I mean I need a week time off
need hey I mean I need a week time off
need hey I mean I need a week time off personal reasons great no problem he
personal reasons great no problem he
personal reasons great no problem he posted on social media that he’s going
posted on social media that he’s going
posted on social media that he’s going back to his mother’s hometown to stay
back to his mother’s hometown to stay
back to his mother’s hometown to stay with her for a week because she’s really
with her for a week because she’s really
with her for a week because she’s really sick he’s got to look after her and I
sick he’s got to look after her and I
sick he’s got to look after her and I reached out to him and said hey if I can
reached out to him and said hey if I can
reached out to him and said hey if I can I heard about your mom I didn’t say I
I heard about your mom I didn’t say I
I heard about your mom I didn’t say I found it on social media that you posted
found it on social media that you posted
found it on social media that you posted about your mom she said I heard about
about your mom she said I heard about
about your mom she said I heard about your mom it’s really sad to hear if I
your mom it’s really sad to hear if I
your mom it’s really sad to hear if I can be of any help any resource let me
can be of any help any resource let me
can be of any help any resource let me know if you need more time off let me
know if you need more time off let me
know if you need more time off let me know if you want to work from your mom
know if you want to work from your mom
know if you want to work from your mom city for the next little bit let me know
city for the next little bit let me know
city for the next little bit let me know we’ll figure it out because your mom was
we’ll figure it out because your mom was
we’ll figure it out because your mom was important she’s important to you and
important she’s important to you and
important she’s important to you and therefore she’s important to me and he
therefore she’s important to me and he
therefore she’s important to me and he didn’t go into the details with me
didn’t go into the details with me
didn’t go into the details with me because maybe he felt embarrassed he
because maybe he felt embarrassed he
because maybe he felt embarrassed he felt it wasn’t relevant but when I found
felt it wasn’t relevant but when I found
felt it wasn’t relevant but when I found out about it it made it easier to help
out about it it made it easier to help
out about it it made it easier to help him and then he is so grateful but the
him and then he is so grateful but the
him and then he is so grateful but the company cares enough about him in his
company cares enough about him in his
company cares enough about him in his situation to do the best we can to help
situation to do the best we can to help
situation to do the best we can to help him out second example a guy on my team
him out second example a guy on my team
him out second example a guy on my team post on social media that he’s so
post on social media that he’s so
post on social media that he’s so grateful that he’s able to improve his
grateful that he’s able to improve his
grateful that he’s able to improve his English recently I didn’t know he wanted
English recently I didn’t know he wanted
English recently I didn’t know he wanted to improve his English and again these
to improve his English and again these
to improve his English and again these are people that I meet all the time
are people that I meet all the time
are people that I meet all the time right it’s not like I’m meeting them
right it’s not like I’m meeting them
right it’s not like I’m meeting them once a year and we have no context in
once a year and we have no context in
once a year and we have no context in between
between
between I’m constantly meeting with the people
I’m constantly meeting with the people
I’m constantly meeting with the people on my team but there’s still information
on my team but there’s still information
on my team but there’s still information that they just won’t bring up because he
that they just won’t bring up because he
that they just won’t bring up because he just leaned out think is relevant to his
just leaned out think is relevant to his
just leaned out think is relevant to his job function or his potential path and
job function or his potential path and
job function or his potential path and so I found out that he was grateful for
so I found out that he was grateful for
so I found out that he was grateful for be able to practice his English said
be able to practice his English said
be able to practice his English said this is great see for him English is
this is great see for him English is
this is great see for him English is hopping right he wants to get better at
hopping right he wants to get better at
hopping right he wants to get better at English in my company were English
English in my company were English
English in my company were English speaking only every piece of content we
speaking only every piece of content we
speaking only every piece of content we create is in English all of my YouTube
create is in English all of my YouTube
create is in English all of my YouTube videos are in English the books are in
videos are in English the books are in
videos are in English the books are in English and so if he is able to improve
English and so if he is able to improve
English and so if he is able to improve his English it doesn’t just help him on
his English it doesn’t just help him on
his English it doesn’t just help him on his path that helps my company as well
his path that helps my company as well
his path that helps my company as well and because I found out on social media
and because I found out on social media
and because I found out on social media I was able to help him do you want an
I was able to help him do you want an
I was able to help him do you want an accountability partner do you want to
accountability partner do you want to
accountability partner do you want to match up with somebody in the company
match up with somebody in the company
match up with somebody in the company and have regular conversations are there
and have regular conversations are there
and have regular conversations are there courses or classes or books or DVDs that
courses or classes or books or DVDs that
courses or classes or books or DVDs that I can buy for you to help you improve
I can buy for you to help you improve
I can buy for you to help you improve your English and one is really
your English and one is really
your English and one is really appreciative of the tactics of like
appreciative of the tactics of like
appreciative of the tactics of like here’s a plan for you to get better but
here’s a plan for you to get better but
here’s a plan for you to get better but even more important is he understands
even more important is he understands
even more important is he understands that I have his back that I care about
that I have his back that I care about
that I have his back that I care about his path that I care about where he
his path that I care about where he
his path that I care about where he wants to go and I found out through
wants to go and I found out through
wants to go and I found out through social where otherwise he would never
social where otherwise he would never
social where otherwise he would never tell me one last example a woman on my
tell me one last example a woman on my
tell me one last example a woman on my team posted social media that she was
team posted social media that she was
team posted social media that she was looking for opportunities to be a public
looking for opportunities to be a public
looking for opportunities to be a public speaker she wants to improve her
speaker she wants to improve her
speaker she wants to improve her speaking skills she’s nervous to speak
speaking skills she’s nervous to speak
speaking skills she’s nervous to speak again she never told me it’s not part of
again she never told me it’s not part of
again she never told me it’s not part of her job right now what she’s doing at my
her job right now what she’s doing at my
her job right now what she’s doing at my company speaking so it makes sense that
company speaking so it makes sense that
company speaking so it makes sense that she wouldn’t tell me in our performance
she wouldn’t tell me in our performance
she wouldn’t tell me in our performance reviews and any meetings but finding
reviews and any meetings but finding
reviews and any meetings but finding that out at social media allows me to
that out at social media allows me to
that out at social media allows me to create a path for her because for her
create a path for her because for her
create a path for her because for her speaking is hopping right I need her to
speaking is hopping right I need her to
speaking is hopping right I need her to hop I could try to force somebody to be
hop I could try to force somebody to be
hop I could try to force somebody to be a speaker they’re not going to have fun
a speaker they’re not going to have fun
a speaker they’re not going to have fun right it’s going to be climbing a tree
right it’s going to be climbing a tree
right it’s going to be climbing a tree for them but for her that’s what she
for them but for her that’s what she
for them but for her that’s what she wants to do I have the information I can
wants to do I have the information I can
wants to do I have the information I can make a great decision so I have a
make a great decision so I have a
make a great decision so I have a YouTube channel how about you join me on
YouTube channel how about you join me on
YouTube channel how about you join me on my youtube channel and she did five to
my youtube channel and she did five to
my youtube channel and she did five to six videos with me I’m speaking at an
six videos with me I’m speaking at an
six videos with me I’m speaking at an event in September in my hometown of
event in September in my hometown of
event in September in my hometown of Toronto Canada and I convinced the
Toronto Canada and I convinced the
Toronto Canada and I convinced the organizers to allow her to have her own
organizers to allow her to have her own
organizers to allow her to have her own little section of it now she’s not the
little section of it now she’s not the
little section of it now she’s not the keynote and she’s
keynote and she’s
keynote and she’s getting paid either but she’s scared and
getting paid either but she’s scared and
getting paid either but she’s scared and she’s nervous and she’s excited she gets
she’s nervous and she’s excited she gets
she’s nervous and she’s excited she gets to do the thing that she wants to grow
to do the thing that she wants to grow
to do the thing that she wants to grow and learn and it helps my company to
and learn and it helps my company to
and learn and it helps my company to having somebody who can deliver a speech
having somebody who can deliver a speech
having somebody who can deliver a speech who can communicate better helps my
who can communicate better helps my
who can communicate better helps my business out as well even though it
business out as well even though it
business out as well even though it wasn’t originally on her career path and
wasn’t originally on her career path and
wasn’t originally on her career path and so it encourage all of you to pay
so it encourage all of you to pay
so it encourage all of you to pay attention to what your team is talking
attention to what your team is talking
attention to what your team is talking about on social media a lot of its going
about on social media a lot of its going
about on social media a lot of its going to be irrelevant but the more you get to
to be irrelevant but the more you get to
to be irrelevant but the more you get to know what your team cares about the more
know what your team cares about the more
know what your team cares about the more data points that you have the better
data points that you have the better
data points that you have the better decisions you can make and we need the
decisions you can make and we need the
decisions you can make and we need the right information to help people go from
right information to help people go from
right information to help people go from here to here now this is coming right
here to here now this is coming right
here to here now this is coming right now it’s not common in the HR business
now it’s not common in the HR business
now it’s not common in the HR business to do this but it’s coming this will be
to do this but it’s coming this will be
to do this but it’s coming this will be standard practice I’m old enough to
standard practice I’m old enough to
standard practice I’m old enough to still remember the days where people
still remember the days where people
still remember the days where people didn’t have email addresses where
didn’t have email addresses where
didn’t have email addresses where companies didn’t have websites so not
companies didn’t have websites so not
companies didn’t have websites so not everybody’s doing this yet but it’s
everybody’s doing this yet but it’s
everybody’s doing this yet but it’s going to happen social media is not
going to happen social media is not
going to happen social media is not going anywhere and people are only going
going anywhere and people are only going
going anywhere and people are only going to share more and more and more and more
to share more and more and more and more
to share more and more and more and more and so are you the kind of organization
and so are you the kind of organization
and so are you the kind of organization that’s going to pay attention and listen
that’s going to pay attention and listen
that’s going to pay attention and listen and get the information to help your
and get the information to help your
and get the information to help your team out as best as possible or you’re
team out as best as possible or you’re
team out as best as possible or you’re going to pretend like that information
going to pretend like that information
going to pretend like that information doesn’t exist and then be blind what
doesn’t exist and then be blind what
doesn’t exist and then be blind what other organizations pass you the last
other organizations pass you the last
other organizations pass you the last point I want to touch on is I want to
point I want to touch on is I want to
point I want to touch on is I want to talk about you guys a little bit because
talk about you guys a little bit because
talk about you guys a little bit because everything that we’ve talked about so
everything that we’ve talked about so
everything that we’ve talked about so far the conference has been about the
far the conference has been about the
far the conference has been about the employee journey all the people that you
employee journey all the people that you
employee journey all the people that you care for and are underneath you but I
care for and are underneath you but I
care for and are underneath you but I want to talk about your journey as well
want to talk about your journey as well
want to talk about your journey as well because you’re important and the work
because you’re important and the work
because you’re important and the work that you do is important and your
that you do is important and your
that you do is important and your journey needs to continue forward as
journey needs to continue forward as
journey needs to continue forward as well I want to talk about CEOs quickly I
well I want to talk about CEOs quickly I
well I want to talk about CEOs quickly I love CEOs but there’s one thing that
love CEOs but there’s one thing that
love CEOs but there’s one thing that CEOs say that bothers me
CEOs say that bothers me
CEOs say that bothers me CEOs will always say our most valuable
CEOs will always say our most valuable
CEOs will always say our most valuable resource is our people right our most
resource is our people right our most
resource is our people right our most valuable resources our people well that
valuable resources our people well that
valuable resources our people well that means you guys manage the most valuable
means you guys manage the most valuable
means you guys manage the most valuable resource in every company so why are you
resource in every company so why are you
resource in every company so why are you not getting more respect why do more
not getting more respect why do more
not getting more respect why do more CEOs not come from human resources
CEOs not come from human resources
CEOs not come from human resources in North America at least I don’t know
in North America at least I don’t know
in North America at least I don’t know the European data but in North America
the European data but in North America
the European data but in North America the number one path to being a CEO is
the number one path to being a CEO is
the number one path to being a CEO is through finance here in finance that’s
through finance here in finance that’s
through finance here in finance that’s your best shot at being CEO number two
your best shot at being CEO number two
your best shot at being CEO number two is operations number three is sales and
is operations number three is sales and
is operations number three is sales and marketing number four is outside the
marketing number four is outside the
marketing number four is outside the business and then way down on that list
business and then way down on that list
business and then way down on that list is HR we shouldn’t be laughing we should
is HR we shouldn’t be laughing we should
is HR we shouldn’t be laughing we should be upset if the CEO of your company left
be upset if the CEO of your company left
be upset if the CEO of your company left your business your company is more
your business your company is more
your business your company is more likely to hire somebody from outside the
likely to hire somebody from outside the
likely to hire somebody from outside the company than from HR and you manage the
company than from HR and you manage the
company than from HR and you manage the most valuable resource in the business
most valuable resource in the business
most valuable resource in the business to me that’s crazy and so instead of
to me that’s crazy and so instead of
to me that’s crazy and so instead of complaining because leaders don’t
complaining because leaders don’t
complaining because leaders don’t complain
complain
complain we don’t complain we make changes
we don’t complain we make changes
we don’t complain we make changes Mahatma Gandhi said be the change you
Mahatma Gandhi said be the change you
Mahatma Gandhi said be the change you want to see in the world so that’s what
want to see in the world so that’s what
want to see in the world so that’s what we do we make the change and if you want
we do we make the change and if you want
we do we make the change and if you want people to take you more seriously then
people to take you more seriously then
people to take you more seriously then you start by taking yourself more
you start by taking yourself more
you start by taking yourself more seriously to really feel that you manage
seriously to really feel that you manage
seriously to really feel that you manage the most important resource in the
the most important resource in the
the most important resource in the company to fight for the resources that
company to fight for the resources that
company to fight for the resources that you need to be successful and to
you need to be successful and to
you need to be successful and to implement the programs that you have how
implement the programs that you have how
implement the programs that you have how many of you guys learn something at some
many of you guys learn something at some
many of you guys learn something at some point in this conference that you’re
point in this conference that you’re
point in this conference that you’re going to take home to your company put
going to take home to your company put
going to take home to your company put your hand you learn something and one of
your hand you learn something and one of
your hand you learn something and one of the events you’re going to take home to
the events you’re going to take home to
the events you’re going to take home to your company great and how many of you
your company great and how many of you
your company great and how many of you even before you came here had other
even before you came here had other
even before you came here had other ideas that you want to put into your
ideas that you want to put into your
ideas that you want to put into your company that you haven’t implemented yet
company that you haven’t implemented yet
company that you haven’t implemented yet but you have an ideas you have a vision
but you have an ideas you have a vision
but you have an ideas you have a vision for what you want your team to look like
for what you want your team to look like
for what you want your team to look like at your company great so pretty much
at your company great so pretty much
at your company great so pretty much everybody you guys are all thought
everybody you guys are all thought
everybody you guys are all thought leaders you’re not just a cog in the
leaders you’re not just a cog in the
leaders you’re not just a cog in the machine and so I would encourage you to
machine and so I would encourage you to
machine and so I would encourage you to share that to not just share it with you
share that to not just share it with you
share that to not just share it with you know keep it in your head or just share
know keep it in your head or just share
know keep it in your head or just share it with your team but to share it
it with your team but to share it
it with your team but to share it publicly openly because I want to see
publicly openly because I want to see
publicly openly because I want to see more CEOs come from human resources and
more CEOs come from human resources and
more CEOs come from human resources and so I want to encourage you not just to
so I want to encourage you not just to
so I want to encourage you not just to follow your team on social media but for
follow your team on social media but for
follow your team on social media but for you to be active yourself on social
you to be active yourself on social
you to be active yourself on social media
media
media want you to find a platform that best
want you to find a platform that best
want you to find a platform that best fits you if you like being in front of a
fits you if you like being in front of a
fits you if you like being in front of a camera like I do you go YouTube if you
camera like I do you go YouTube if you
camera like I do you go YouTube if you like writing you can go LinkedIn find
like writing you can go LinkedIn find
like writing you can go LinkedIn find the platform the best suits you because
the platform the best suits you because
the platform the best suits you because until HR professionals start standing up
until HR professionals start standing up
until HR professionals start standing up for themselves and letting their voices
for themselves and letting their voices
for themselves and letting their voices be heard
be heard
be heard they’re not going to get the respect so
they’re not going to get the respect so
they’re not going to get the respect so we can’t complain about it we got to
we can’t complain about it we got to
we can’t complain about it we got to make a change I want to see more CEOs
make a change I want to see more CEOs
make a change I want to see more CEOs come from HR I want to see more HR
come from HR I want to see more HR
come from HR I want to see more HR professionals be keynote speakers at
professionals be keynote speakers at
professionals be keynote speakers at events we’ve heard from some great ones
events we’ve heard from some great ones
events we’ve heard from some great ones today
today
today but this is a HR conference is what you
but this is a HR conference is what you
but this is a HR conference is what you expect I want to see HR professionals
expect I want to see HR professionals
expect I want to see HR professionals keynoting sales and marketing events
keynoting sales and marketing events
keynoting sales and marketing events because sales and marketing has to care
because sales and marketing has to care
because sales and marketing has to care about the people I want to see HR
about the people I want to see HR
about the people I want to see HR professionals keynoting finance events
professionals keynoting finance events
professionals keynoting finance events because the business isn’t just about
because the business isn’t just about
because the business isn’t just about the numbers it’s about the people I look
the numbers it’s about the people I look
the numbers it’s about the people I look out here we all did the you’re a leader
out here we all did the you’re a leader
out here we all did the you’re a leader baby I see a bunch of leaders I see the
baby I see a bunch of leaders I see the
baby I see a bunch of leaders I see the future keynote presenters across all
future keynote presenters across all
future keynote presenters across all different industries
different industries
different industries I see future CEOs sitting before me if
I see future CEOs sitting before me if
I see future CEOs sitting before me if you guys are willing to take the action
you guys are willing to take the action
you guys are willing to take the action and so as much as we focus on our team
and so as much as we focus on our team
and so as much as we focus on our team and helping them hop all the slides come
and helping them hop all the slides come
and helping them hop all the slides come helping them hop I still see Pierre here
helping them hop I still see Pierre here
helping them hop I still see Pierre here in front of me let’s put Pierre back up
as much as we want to see our team hop
as much as we want to see our team hop there he is I want you to also focus on
there he is I want you to also focus on
there he is I want you to also focus on your journey and understand that you’ve
your journey and understand that you’ve
your journey and understand that you’ve already come so far right you start at
already come so far right you start at
already come so far right you start at the bottom you’re here now but you still
the bottom you’re here now but you still
the bottom you’re here now but you still have a long way to go and I want you to
have a long way to go and I want you to
have a long way to go and I want you to find your feet
find your feet
find your feet believe in yourself a little bit more
believe in yourself a little bit more
believe in yourself a little bit more and start the hop a little bit higher
and start the hop a little bit higher
and start the hop a little bit higher thank you guys for your time
thank you guys for your time
thank you guys for your time [Applause]
”
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