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Hootsuite Tutorial – The Easiest Way to Get Value From Twitter


hi I’m Evan Carmichael welcome to

hi I’m Evan Carmichael welcome to another edition of entrepreneur tools

another edition of entrepreneur tools

another edition of entrepreneur tools where I highlight my favorite tools that

where I highlight my favorite tools that

where I highlight my favorite tools that I use to run my business today I’m going

I use to run my business today I’m going

I use to run my business today I’m going to talk about one of my favorite apps

to talk about one of my favorite apps

to talk about one of my favorite apps that I use and it’s HootSuite for my

that I use and it’s HootSuite for my

that I use and it’s HootSuite for my iPad and what I find this very helpful

iPad and what I find this very helpful

iPad and what I find this very helpful to do is to manage my Twitter account

to do is to manage my Twitter account

to do is to manage my Twitter account when I’m on my laptop or my desktop at

when I’m on my laptop or my desktop at

when I’m on my laptop or my desktop at the office I’m usually using HootSuite

the office I’m usually using HootSuite

the office I’m usually using HootSuite to manage on my Twitter accounts anyway

to manage on my Twitter accounts anyway

to manage on my Twitter accounts anyway but I find when I’m mobile or I’m at a

but I find when I’m mobile or I’m at a

but I find when I’m mobile or I’m at a conference or a coffee shop and I want

conference or a coffee shop and I want

conference or a coffee shop and I want to connect with Twitter I find that the

to connect with Twitter I find that the

to connect with Twitter I find that the HootSuite app is very helpful and gonna

HootSuite app is very helpful and gonna

HootSuite app is very helpful and gonna quickly show you how I use it and

quickly show you how I use it and

quickly show you how I use it and hopefully there’s some ideas for you to

hopefully there’s some ideas for you to

hopefully there’s some ideas for you to be able to implement the for your

be able to implement the for your

be able to implement the for your business as well so this is HootSuite

business as well so this is HootSuite

business as well so this is HootSuite have loaded up here on my iPad I’m gonna

have loaded up here on my iPad I’m gonna

have loaded up here on my iPad I’m gonna probably zoom in a little bit so maybe

probably zoom in a little bit so maybe

probably zoom in a little bit so maybe easier to read all the different things

easier to read all the different things

easier to read all the different things that are happening here yeah so too much

that are happening here yeah so too much

that are happening here yeah so too much there we go so a back up and I’ll just

there we go so a back up and I’ll just

there we go so a back up and I’ll just move it down here so we can see so this

move it down here so we can see so this

move it down here so we can see so this is my HootSuite and at the top you can

is my HootSuite and at the top you can

is my HootSuite and at the top you can pick basically the different fields that

pick basically the different fields that

pick basically the different fields that you want to use so the first field that

you want to use so the first field that

you want to use so the first field that I have is sent tweets and these are the

I have is sent tweets and these are the

I have is sent tweets and these are the tweets that I’ve sent this is helpful

tweets that I’ve sent this is helpful

tweets that I’ve sent this is helpful just to know that anything that I’ve

just to know that anything that I’ve

just to know that anything that I’ve scheduled is actually going out okay and

scheduled is actually going out okay and

scheduled is actually going out okay and that I can see you know if I need a

that I can see you know if I need a

that I can see you know if I need a history of my my tweet so you can put

history of my my tweet so you can put

history of my my tweet so you can put that there up to you if you want

that there up to you if you want

that there up to you if you want included or not the next one that I have

included or not the next one that I have

included or not the next one that I have over here is family and so these are

over here is family and so these are

over here is family and so these are tweets that you know if I want to follow

tweets that you know if I want to follow

tweets that you know if I want to follow up with somebody on is fine so this is

up with somebody on is fine so this is

up with somebody on is fine so this is my sister who’s talking about health

my sister who’s talking about health

my sister who’s talking about health start ups that can respond to her if I

start ups that can respond to her if I

start ups that can respond to her if I want so again an easy way to be able to

want so again an easy way to be able to

want so again an easy way to be able to set things up these are through custom

set things up these are through custom

set things up these are through custom lists so the sent tweets the first one

lists so the sent tweets the first one

lists so the sent tweets the first one is done by HootSuite it’s one of the

is done by HootSuite it’s one of the

is done by HootSuite it’s one of the automatic filters you can put in there

automatic filters you can put in there

automatic filters you can put in there the second one is if you create a custom

the second one is if you create a custom

the second one is if you create a custom list and you can do that through Twitter

list and you can do that through Twitter

list and you can do that through Twitter any person that you want to you know

any person that you want to you know

any person that you want to you know stay in touch with and build a list you

stay in touch with and build a list you

stay in touch with and build a list you can just add them to the list and then a

can just add them to the list and then a

can just add them to the list and then a HootSuite say I want to import that list

HootSuite say I want to import that list

HootSuite say I want to import that list and have a custom column for it so in

and have a custom column for it so in

and have a custom column for it so in this case it’s my family and so this is

this case it’s my family and so this is

this case it’s my family and so this is my sister Alexandra and I’ve added her

my sister Alexandra and I’ve added her

my sister Alexandra and I’ve added her to my list and so anytime she tweets I

to my list and so anytime she tweets I

to my list and so anytime she tweets I have it here as well I can always see

have it here as well I can always see

have it here as well I can always see what she’s up to so

what she’s up to so

what she’s up to so you know here she says she’s been having

you know here she says she’s been having

you know here she says she’s been having some berries and pumpkin seeds for

some berries and pumpkin seeds for

some berries and pumpkin seeds for dinner that’s great I can write back if

dinner that’s great I can write back if

dinner that’s great I can write back if I want to that’s a great way to just

I want to that’s a great way to just

I want to that’s a great way to just sustain touch and see what’s happening

sustain touch and see what’s happening

sustain touch and see what’s happening the next list that I made was for

the next list that I made was for

the next list that I made was for business so these are some of my

business so these are some of my

business so these are some of my business contacts that I in stay in

business contacts that I in stay in

business contacts that I in stay in touch with and just see what they’re up

touch with and just see what they’re up

touch with and just see what they’re up to so Tasha David a couple more we

to so Tasha David a couple more we

to so Tasha David a couple more we scroll down we can see you know more

scroll down we can see you know more

scroll down we can see you know more different tweets and up to me again if I

different tweets and up to me again if I

different tweets and up to me again if I want to stay in touch with these people

want to stay in touch with these people

want to stay in touch with these people and send them a note or not just see

and send them a note or not just see

and send them a note or not just see what they’re doing and again you know

what they’re doing and again you know

what they’re doing and again you know quick easy way so this is another list

quick easy way so this is another list

quick easy way so this is another list that I made called business and just

that I made called business and just

that I made called business and just business contacts that I want to stay in

business contacts that I want to stay in

business contacts that I want to stay in touch with a lot of the business

touch with a lot of the business

touch with a lot of the business contacts that I have aren’t necessarily

contacts that I have aren’t necessarily

contacts that I have aren’t necessarily on Twitter or don’t have a personal

on Twitter or don’t have a personal

on Twitter or don’t have a personal account so it may be hard to add them on

account so it may be hard to add them on

account so it may be hard to add them on here but if they do was a great way to

here but if they do was a great way to

here but if they do was a great way to just stay in touch and see what people

just stay in touch and see what people

just stay in touch and see what people are up to and if you you know have a

are up to and if you you know have a

are up to and if you you know have a reason to connect with somebody it’s

reason to connect with somebody it’s

reason to connect with somebody it’s easy to show it here through that list

easy to show it here through that list

easy to show it here through that list so it’s great idea to have different

so it’s great idea to have different

so it’s great idea to have different lists for different contacts some of

lists for different contacts some of

lists for different contacts some of them maybe more important than others

them maybe more important than others

them maybe more important than others and so to make sure you don’t lose the

and so to make sure you don’t lose the

and so to make sure you don’t lose the stream of people that you’re connecting

stream of people that you’re connecting

stream of people that you’re connecting with you can easily import your list

with you can easily import your list

with you can easily import your list into here the next thing you can do is

into here the next thing you can do is

into here the next thing you can do is also do it based on keywords so the

also do it based on keywords so the

also do it based on keywords so the first two lists one was from my family

first two lists one was from my family

first two lists one was from my family one is for business the next thing that

one is for business the next thing that

one is for business the next thing that I have here is for certain keywords so

I have here is for certain keywords so

I have here is for certain keywords so this is usually I set this up for

this is usually I set this up for

this is usually I set this up for keywords that I’m tracking usually for

keywords that I’m tracking usually for

keywords that I’m tracking usually for people who want to be on Twitter or

people who want to be on Twitter or

people who want to be on Twitter or should be on Twitter I’ve kind of

should be on Twitter I’ve kind of

should be on Twitter I’ve kind of convinced them to join but they’re not

convinced them to join but they’re not

convinced them to join but they’re not sold on the idea yet so I’ve helped them

sold on the idea yet so I’ve helped them

sold on the idea yet so I’ve helped them set up a count we’ve got some tweets

set up a count we’ve got some tweets

set up a count we’ve got some tweets going on but they’re not really

going on but they’re not really

going on but they’re not really monitoring their account so I’ll help

monitoring their account so I’ll help

monitoring their account so I’ll help monitor it for them quickly you don’t

monitor it for them quickly you don’t

monitor it for them quickly you don’t forget to the point where it’s too crazy

forget to the point where it’s too crazy

forget to the point where it’s too crazy to manage I’ll hand it over to them but

to manage I’ll hand it over to them but

to manage I’ll hand it over to them but basically I’m tracking their key name

basically I’m tracking their key name

basically I’m tracking their key name and any important words that may be

and any important words that may be

and any important words that may be relevant to their business and it’s a

relevant to their business and it’s a

relevant to their business and it’s a great way from you able to be able to

great way from you able to be able to

great way from you able to be able to let them know that hey somebody just

let them know that hey somebody just

let them know that hey somebody just tweeted about you or mentioned your name

tweeted about you or mentioned your name

tweeted about you or mentioned your name or mention your company or talking about

or mention your company or talking about

or mention your company or talking about your industry and they use that as a way

your industry and they use that as a way

your industry and they use that as a way to stay in touch with people as well so

to stay in touch with people as well so

to stay in touch with people as well so if you have any keyword that you’re

if you have any keyword that you’re

if you have any keyword that you’re looking for again it could be to

looking for again it could be to

looking for again it could be to recognize somebody but it could also be

recognize somebody but it could also be

recognize somebody but it could also be for your own business if there’s certain

for your own business if there’s certain

for your own business if there’s certain keywords that are important anytime

keywords that are important anytime

keywords that are important anytime somebody tweets about it you can set up

somebody tweets about it you can set up

somebody tweets about it you can set up that custom search and then you’ll get

that custom search and then you’ll get

that custom search and then you’ll get the list of all the people who are

the list of all the people who are

the list of all the people who are tweeting about it and you

tweeting about it and you

tweeting about it and you respond again most of the stuff I’ll do

respond again most of the stuff I’ll do

respond again most of the stuff I’ll do from my desktop but it’s great

from my desktop but it’s great

from my desktop but it’s great especially when you’re at a conference

especially when you’re at a conference

especially when you’re at a conference you may be there for a couple days or

you may be there for a couple days or

you may be there for a couple days or you’re traveling and you can’t get

you’re traveling and you can’t get

you’re traveling and you can’t get access easily from a computer

access easily from a computer

access easily from a computer let’s pop up the iPad load up HootSuite

let’s pop up the iPad load up HootSuite

let’s pop up the iPad load up HootSuite and you can get all the all the terms

and you can get all the all the terms

and you can get all the all the terms that you want right there and then

that you want right there and then

that you want right there and then another one close that up another one

another one close that up another one

another one close that up another one here is mentions so these are people who

here is mentions so these are people who

here is mentions so these are people who talk about me so they’ve mentioned my

talk about me so they’ve mentioned my

talk about me so they’ve mentioned my name for whatever reason and these are I

name for whatever reason and these are I

name for whatever reason and these are I find really important this is why I’m

find really important this is why I’m

find really important this is why I’m really on Twitter and why it’s important

really on Twitter and why it’s important

really on Twitter and why it’s important for me to kind of stay on top of what’s

for me to kind of stay on top of what’s

for me to kind of stay on top of what’s going on cuz these are people who are

going on cuz these are people who are

going on cuz these are people who are trying to talk to me and it’s important

trying to talk to me and it’s important

trying to talk to me and it’s important that I respond at least to some of them

that I respond at least to some of them

that I respond at least to some of them so some of them may be you know junk you

so some of them may be you know junk you

so some of them may be you know junk you know the first one there says follow me

know the first one there says follow me

know the first one there says follow me back somebody said thanks good to know

back somebody said thanks good to know

back somebody said thanks good to know you don’t have to necessarily respond to

you don’t have to necessarily respond to

you don’t have to necessarily respond to everybody but it’s up to you to pick

everybody but it’s up to you to pick

everybody but it’s up to you to pick what time what might make sense so

what time what might make sense so

what time what might make sense so here’s an example this guy here is

here’s an example this guy here is

here’s an example this guy here is Andrea we’ve been working on a little

Andrea we’ve been working on a little

Andrea we’ve been working on a little project and he says here I’ll let you

project and he says here I’ll let you

project and he says here I’ll let you know soon when I will be in front of my

know soon when I will be in front of my

know soon when I will be in front of my laptop so if you want to respond to

laptop so if you want to respond to

laptop so if you want to respond to somebody here so this is a good example

somebody here so this is a good example

somebody here so this is a good example I could just click on him

I could just click on him

I could just click on him and click on reply let me move this over

and click on reply let me move this over

and click on reply let me move this over so you guys can see what’s happening

so you guys can see what’s happening

so you guys can see what’s happening here so this is this message if I want I

here so this is this message if I want I

here so this is this message if I want I can retweet it I can set it as a

can retweet it I can set it as a

can retweet it I can set it as a favorite there’s other options I could

favorite there’s other options I could

favorite there’s other options I could look at his profile if I want to learn

look at his profile if I want to learn

look at his profile if I want to learn more but right now I’m gonna click reply

more but right now I’m gonna click reply

more but right now I’m gonna click reply and this will pop up and it says his @

and this will pop up and it says his @

and this will pop up and it says his @ name and he said he’s gonna look at on

name and he said he’s gonna look at on

name and he said he’s gonna look at on his laptop so I’ll just say thank you

his laptop so I’ll just say thank you

his laptop so I’ll just say thank you exclamation mark and then click on the

exclamation mark and then click on the

exclamation mark and then click on the send button and that’ll go off to him

send button and that’ll go off to him

send button and that’ll go off to him so it’s this message sent so it’s good

so it’s this message sent so it’s good

so it’s this message sent so it’s good it’s gone so it’s a great way to be able

it’s gone so it’s a great way to be able

it’s gone so it’s a great way to be able to quickly update anything if you need

to quickly update anything if you need

to quickly update anything if you need to respond to people so the last thing I

to respond to people so the last thing I

to respond to people so the last thing I use it for is for hashtags this is

use it for is for hashtags this is

use it for is for hashtags this is similar to the search and this is very

similar to the search and this is very

similar to the search and this is very important when you’re at a conference a

important when you’re at a conference a

important when you’re at a conference a lot of times at different conferences

lot of times at different conferences

lot of times at different conferences you’ll see that they use hashtags and

you’ll see that they use hashtags and

you’ll see that they use hashtags and people are tweeting about the event so

people are tweeting about the event so

people are tweeting about the event so if you want to keep track of what’s

if you want to keep track of what’s

if you want to keep track of what’s going on or if you want to add your own

going on or if you want to add your own

going on or if you want to add your own comments to it you can do a search term

comments to it you can do a search term

comments to it you can do a search term for the hashtag so I put one in here

for the hashtag so I put one in here

for the hashtag so I put one in here this was for SES tio was a

this was for SES tio was a

this was for SES tio was a a conference that took place in Toronto

a conference that took place in Toronto

a conference that took place in Toronto search engine strategies for Toronto

search engine strategies for Toronto

search engine strategies for Toronto that I was media at and was covering and

that I was media at and was covering and

that I was media at and was covering and so I was tweeting with the hashtag and

so I was tweeting with the hashtag and

so I was tweeting with the hashtag and seeing what people were writing so this

seeing what people were writing so this

seeing what people were writing so this is great if you have internet access at

is great if you have internet access at

is great if you have internet access at the conference to be able to quickly see

the conference to be able to quickly see

the conference to be able to quickly see what other people are writing respond if

what other people are writing respond if

what other people are writing respond if you want get involved in the

you want get involved in the

you want get involved in the conversation and kind of keep that live

conversation and kind of keep that live

conversation and kind of keep that live feed going now it looks like this is

feed going now it looks like this is

feed going now it looks like this is something completely different now this

something completely different now this

something completely different now this hashtag it looks like it’s something

hashtag it looks like it’s something

hashtag it looks like it’s something Italian

Italian

Italian so maybe not relevant anymore to what I

so maybe not relevant anymore to what I

so maybe not relevant anymore to what I was doing but if you’re ever at an event

was doing but if you’re ever at an event

was doing but if you’re ever at an event and there is a hashtag it’s a great way

and there is a hashtag it’s a great way

and there is a hashtag it’s a great way to be able to quickly see what people

to be able to quickly see what people

to be able to quickly see what people are writing get involved I’ve set up

are writing get involved I’ve set up

are writing get involved I’ve set up lunch times using a hashtag somebody

lunch times using a hashtag somebody

lunch times using a hashtag somebody talks about them they tweet a message

talks about them they tweet a message

talks about them they tweet a message and you know I agree with it or disagree

and you know I agree with it or disagree

and you know I agree with it or disagree with it and I tweet them back and say

with it and I tweet them back and say

with it and I tweet them back and say hey why don’t we have lunch together or

hey why don’t we have lunch together or

hey why don’t we have lunch together or have a coffee and talk about it so it’s

have a coffee and talk about it so it’s

have a coffee and talk about it so it’s a great way to stay in touch and see

a great way to stay in touch and see

a great way to stay in touch and see what’s happening the conversation at

what’s happening the conversation at

what’s happening the conversation at that conference so those are the quick

that conference so those are the quick

that conference so those are the quick ways that I use it I find it really

ways that I use it I find it really

ways that I use it I find it really helpful again when I’m mobile that I use

helpful again when I’m mobile that I use

helpful again when I’m mobile that I use the iPad to quickly see what’s going on

the iPad to quickly see what’s going on

the iPad to quickly see what’s going on so again I use it for if I’m at a

so again I use it for if I’m at a

so again I use it for if I’m at a conference using a specific hashtag I

conference using a specific hashtag I

conference using a specific hashtag I use it to track my mentions and people

use it to track my mentions and people

use it to track my mentions and people are talking about me I’ll use it this

are talking about me I’ll use it this

are talking about me I’ll use it this track specific keywords that I’m I want

track specific keywords that I’m I want

track specific keywords that I’m I want to track and stay on top of I’ll use it

to track and stay on top of I’ll use it

to track and stay on top of I’ll use it to track my different lists so this is a

to track my different lists so this is a

to track my different lists so this is a business list and this is a family list

business list and this is a family list

business list and this is a family list and then I’ll also use it to track sent

and then I’ll also use it to track sent

and then I’ll also use it to track sent tweets that I use that I’ve posted out

tweets that I use that I’ve posted out

tweets that I use that I’ve posted out from my account so hopefully that helps

from my account so hopefully that helps

from my account so hopefully that helps that’s how I use HootSuite I found it be

that’s how I use HootSuite I found it be

that’s how I use HootSuite I found it be really helpful a great way to stay on

really helpful a great way to stay on

really helpful a great way to stay on top of my tweets especially when I’m

top of my tweets especially when I’m

top of my tweets especially when I’m mobile I’d love to hear how you guys

mobile I’d love to hear how you guys

mobile I’d love to hear how you guys using it so if you like this video

using it so if you like this video

using it so if you like this video please give it a thumbs up it’ll make me

please give it a thumbs up it’ll make me

please give it a thumbs up it’ll make me want to do more of them for you and

want to do more of them for you and

want to do more of them for you and share more tools that might help you

share more tools that might help you

share more tools that might help you grow your business and if you have any

grow your business and if you have any

grow your business and if you have any questions or comment about HootSuite or

questions or comment about HootSuite or

questions or comment about HootSuite or if you want to share what you’re doing

if you want to share what you’re doing

if you want to share what you’re doing feel free to leave it in the comment

feel free to leave it in the comment

feel free to leave it in the comment section below I always read those and I

section below I always read those and I

section below I always read those and I always try to respond to everybody so

always try to respond to everybody so

always try to respond to everybody so thank you and we’ll see you on the next

thank you and we’ll see you on the next

thank you and we’ll see you on the next episode

”

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