hi I’m Evan Carmichael welcome to another edition of ask Evan today I’m
another edition of ask Evan today I’m
another edition of ask Evan today I’m going to answer a question from oron
going to answer a question from oron
going to answer a question from oron who’s one of our commenters on the Telus
who’s one of our commenters on the Telus
who’s one of our commenters on the Telus talks business blog so in September i
talks business blog so in September i
talks business blog so in September i wrote a post about twitter and how i get
wrote a post about twitter and how i get
wrote a post about twitter and how i get the most charming by using a tool called
the most charming by using a tool called
the most charming by using a tool called HootSuite and this was the post that we
HootSuite and this was the post that we
HootSuite and this was the post that we created and so just created a video and
created and so just created a video and
created and so just created a video and a little bit of information how i use it
a little bit of information how i use it
a little bit of information how i use it good value from it on my desktop and
good value from it on my desktop and
good value from it on my desktop and especially on my ipad so you can check
especially on my ipad so you can check
especially on my ipad so you can check that out if you want but down here in
that out if you want but down here in
that out if you want but down here in the comments we had a comment here by
the comments we had a comment here by
the comments we had a comment here by oren who wrote great post you tell us
oren who wrote great post you tell us
oren who wrote great post you tell us should think of posting a similar post
should think of posting a similar post
should think of posting a similar post about enterprise and business use of
about enterprise and business use of
about enterprise and business use of HootSuite team to Simon’s permissions
HootSuite team to Simon’s permissions
HootSuite team to Simon’s permissions etc so it’s a great question the point
etc so it’s a great question the point
etc so it’s a great question the point of that video in the post was on a
of that video in the post was on a
of that video in the post was on a small-time entrepreneur so individual or
small-time entrepreneur so individual or
small-time entrepreneur so individual or if you have a small team and you’re
if you have a small team and you’re
if you have a small team and you’re running things yourself then that’s
running things yourself then that’s
running things yourself then that’s basically how i use it so for social
basically how i use it so for social
basically how i use it so for social media I run my own social media and when
media I run my own social media and when
media I run my own social media and when I’m doing Twitter I posts all my own
I’m doing Twitter I posts all my own
I’m doing Twitter I posts all my own stuff myself so I was using it from my
stuff myself so I was using it from my
stuff myself so I was using it from my own perspective of how a single
own perspective of how a single
own perspective of how a single entrepreneur could do it but if you are
entrepreneur could do it but if you are
entrepreneur could do it but if you are outsourcing it if you have someone on
outsourcing it if you have someone on
outsourcing it if you have someone on your team doing it or if you’re using
your team doing it or if you’re using
your team doing it or if you’re using another service to help do it there are
another service to help do it there are
another service to help do it there are a lot of other tools in HootSuite that
a lot of other tools in HootSuite that
a lot of other tools in HootSuite that you can use to be able to delegate that
you can use to be able to delegate that
you can use to be able to delegate that stuff so you’re not doing yourself one
stuff so you’re not doing yourself one
stuff so you’re not doing yourself one thing that you want to watch out so I’m
thing that you want to watch out so I’m
thing that you want to watch out so I’m going to load my HootSuite here so I
going to load my HootSuite here so I
going to load my HootSuite here so I could show you it’s really important on
could show you it’s really important on
could show you it’s really important on social media that that you have an
social media that that you have an
social media that that you have an authentic voice and that if you’re not
authentic voice and that if you’re not
authentic voice and that if you’re not going to do it yourself that whoever is
going to do it yourself that whoever is
going to do it yourself that whoever is doing it can really represent you very
doing it can really represent you very
doing it can really represent you very well so I manage my own Twitter account
well so I manage my own Twitter account
well so I manage my own Twitter account we’ve a over a hundred thousand
we’ve a over a hundred thousand
we’ve a over a hundred thousand followers and the people who respond to
followers and the people who respond to
followers and the people who respond to me and I write back to them it’s
me and I write back to them it’s
me and I write back to them it’s actually me so there’s a few here that I
actually me so there’s a few here that I
actually me so there’s a few here that I was writing that’s actually me writing
was writing that’s actually me writing
was writing that’s actually me writing so it takes it does take some time every
so it takes it does take some time every
so it takes it does take some time every day to do it but I think it’s important
day to do it but I think it’s important
day to do it but I think it’s important way to connect with your audience and
way to connect with your audience and
way to connect with your audience and you want to make sure that the person
you want to make sure that the person
you want to make sure that the person who is doing it if it’s not going to be
who is doing it if it’s not going to be
who is doing it if it’s not going to be you really does represent you and your
you really does represent you and your
you really does represent you and your brand very well so just a caveat before
brand very well so just a caveat before
brand very well so just a caveat before you get started here so there are a
you get started here so there are a
you get started here so there are a couple of options so this is the the
couple of options so this is the the
couple of options so this is the the HootSuite program that I’ve loaded up
HootSuite program that I’ve loaded up
HootSuite program that I’ve loaded up here if you click on your face so this
here if you click on your face so this
here if you click on your face so this is my face but it’ll be your face
is my face but it’ll be your face
is my face but it’ll be your face you can see there’s a number of
you can see there’s a number of
you can see there’s a number of different options so all I use HootSuite
different options so all I use HootSuite
different options so all I use HootSuite for at the moment is Twitter you can use
for at the moment is Twitter you can use
for at the moment is Twitter you can use it for a lot of different networks so
it for a lot of different networks so
it for a lot of different networks so you can click add social network here
you can click add social network here
you can click add social network here and you can see a whole bunch of them so
and you can see a whole bunch of them so
and you can see a whole bunch of them so if you have a facebook account google+
if you have a facebook account google+
if you have a facebook account google+ linkedin whatever it is that you want
linkedin whatever it is that you want
linkedin whatever it is that you want people to manage for you you could add
people to manage for you you could add
people to manage for you you could add here one thing I’m waiting for is the
here one thing I’m waiting for is the
here one thing I’m waiting for is the Google+ personal account so if you have
Google+ personal account so if you have
Google+ personal account so if you have a Google+ page you can put it on here
a Google+ page you can put it on here
a Google+ page you can put it on here and have that managed for you but I
and have that managed for you but I
and have that managed for you but I can’t see an option yet to be able to
can’t see an option yet to be able to
can’t see an option yet to be able to manage your personal google plus profile
manage your personal google plus profile
manage your personal google plus profile so hint hint hoots we’d love to see that
so hint hint hoots we’d love to see that
so hint hint hoots we’d love to see that if you guys are watching this video the
if you guys are watching this video the
if you guys are watching this video the page i don’t find as helpful so we’ll
page i don’t find as helpful so we’ll
page i don’t find as helpful so we’ll close that down so you do have a lot of
close that down so you do have a lot of
close that down so you do have a lot of options to add different networks in if
options to add different networks in if
options to add different networks in if you want to go beyond just twitter and
you want to go beyond just twitter and
you want to go beyond just twitter and then here you can see that you can
then here you can see that you can
then here you can see that you can create an organization so if you want to
create an organization so if you want to
create an organization so if you want to have people manage it for you if you
have people manage it for you if you
have people manage it for you if you want to invite people to your team and
want to invite people to your team and
want to invite people to your team and then assign task to them talk about you
then assign task to them talk about you
then assign task to them talk about you know collaborating on different projects
know collaborating on different projects
know collaborating on different projects and also say you know here’s who’s going
and also say you know here’s who’s going
and also say you know here’s who’s going to be doing what what programming for us
to be doing what what programming for us
to be doing what what programming for us and what messaging then you can click
and what messaging then you can click
and what messaging then you can click here start climbing with others and then
here start climbing with others and then
here start climbing with others and then you can add some people to your team so
you can add some people to your team so
you can add some people to your team so if you have a virtual assistant that
if you have a virtual assistant that
if you have a virtual assistant that you’re using or nuts or service that you
you’re using or nuts or service that you
you’re using or nuts or service that you use in or someone even you know who
use in or someone even you know who
use in or someone even you know who works in your office in this product
works in your office in this product
works in your office in this product your team you can do that here by
your team you can do that here by
your team you can do that here by clicking on this button and getting them
clicking on this button and getting them
clicking on this button and getting them involved the home page this is this is
involved the home page this is this is
involved the home page this is this is what we talked about in the actual video
what we talked about in the actual video
what we talked about in the actual video itself and so show a little different
itself and so show a little different
itself and so show a little different lists and things that have been updated
lists and things that have been updated
lists and things that have been updated on a regular basis you can click on
on a regular basis you can click on
on a regular basis you can click on publisher and this isn’t something that
publisher and this isn’t something that
publisher and this isn’t something that I do but you can do it as well it’s
I do but you can do it as well it’s
I do but you can do it as well it’s another great feature within HootSuite
another great feature within HootSuite
another great feature within HootSuite it’s basically allowing you to schedule
it’s basically allowing you to schedule
it’s basically allowing you to schedule out tweets so if you want to schedule
out tweets so if you want to schedule
out tweets so if you want to schedule things out in advance and say okay on
things out in advance and say okay on
things out in advance and say okay on this day I want this tweet to come out
this day I want this tweet to come out
this day I want this tweet to come out so you’re not having to be in front of
so you’re not having to be in front of
so you’re not having to be in front of the computer then you could do it
the computer then you could do it
the computer then you could do it through HootSuite I use a different
through HootSuite I use a different
through HootSuite I use a different program to help me with that but you
program to help me with that but you
program to help me with that but you could do it through HootSuite if you
could do it through HootSuite if you
could do it through HootSuite if you wanted to and if you’re doing it so that
wanted to and if you’re doing it so that
wanted to and if you’re doing it so that there’s approval required so if this is
there’s approval required so if this is
there’s approval required so if this is your team member who’s logged in and
your team member who’s logged in and
your team member who’s logged in and then they need to you know get their
then they need to you know get their
then they need to you know get their tweet of proof by you before it goes
tweet of proof by you before it goes
tweet of proof by you before it goes live you can have it a be required
live you can have it a be required
live you can have it a be required approval before it does go live and if
approval before it does go live and if
approval before it does go live and if you want you can have a come from an RSS
you want you can have a come from an RSS
you want you can have a come from an RSS feed so an example here would be if you
feed so an example here would be if you
feed so an example here would be if you have a blog and you want every blog post
have a blog and you want every blog post
have a blog and you want every blog post that you have to automatically
that you have to automatically
that you have to automatically we’ll hit your Twitter stream then you
we’ll hit your Twitter stream then you
we’ll hit your Twitter stream then you can add it here as an RSS feed and it
can add it here as an RSS feed and it
can add it here as an RSS feed and it will automatically pump your Twitter
will automatically pump your Twitter
will automatically pump your Twitter pump your blog post out to your Twitter
pump your blog post out to your Twitter
pump your blog post out to your Twitter account too so I don’t use something
account too so I don’t use something
account too so I don’t use something else to do that but it’s awesome to be
else to do that but it’s awesome to be
else to do that but it’s awesome to be able to do that within HootSuite if you
able to do that within HootSuite if you
able to do that within HootSuite if you want to as well so it’s great for
want to as well so it’s great for
want to as well so it’s great for scheduling analytics to different
scheduling analytics to different
scheduling analytics to different analytics you can you know different
analytics you can you know different
analytics you can you know different reports you can create and some of these
reports you can create and some of these
reports you can create and some of these are going to be you know the more
are going to be you know the more
are going to be you know the more analytics that you need the more you
analytics that you need the more you
analytics that you need the more you know there might be some cost involved
know there might be some cost involved
know there might be some cost involved with the two but there’s analytics that
with the two but there’s analytics that
with the two but there’s analytics that can be involved and then assignments
can be involved and then assignments
can be involved and then assignments again this is you can create assignments
again this is you can create assignments
again this is you can create assignments for people who are on your team and say
for people who are on your team and say
for people who are on your team and say no I need these amounts of tweets that
no I need these amounts of tweets that
no I need these amounts of tweets that go out and you can collaborate together
go out and you can collaborate together
go out and you can collaborate together and either give them their own
and either give them their own
and either give them their own assignments or if you’re the one doing
assignments or if you’re the one doing
assignments or if you’re the one doing it on behalf of somebody else you can
it on behalf of somebody else you can
it on behalf of somebody else you can see the assignments that have been put
see the assignments that have been put
see the assignments that have been put out here for you so it is a great way to
out here for you so it is a great way to
out here for you so it is a great way to be able to do things beyond yourself if
be able to do things beyond yourself if
be able to do things beyond yourself if you’re not going to managing it yourself
you’re not going to managing it yourself
you’re not going to managing it yourself i find HootSuite is a really valuable
i find HootSuite is a really valuable
i find HootSuite is a really valuable and important tool to be able to for me
and important tool to be able to for me
and important tool to be able to for me manage such a huge Twitter account and
manage such a huge Twitter account and
manage such a huge Twitter account and do it personally myself and keep on top
do it personally myself and keep on top
do it personally myself and keep on top of everything that’s happening because
of everything that’s happening because
of everything that’s happening because if you just go to twitter com you’re
if you just go to twitter com you’re
if you just go to twitter com you’re going to get bombarded but if you want
going to get bombarded but if you want
going to get bombarded but if you want to also be able to delegate things out
to also be able to delegate things out
to also be able to delegate things out and you don’t want to spend a time to
and you don’t want to spend a time to
and you don’t want to spend a time to learn it yourself or be too active
learn it yourself or be too active
learn it yourself or be too active yourself then there’s other great tools
yourself then there’s other great tools
yourself then there’s other great tools within HootSuite to be able to do it if
within HootSuite to be able to do it if
within HootSuite to be able to do it if we click on settings and if we go to our
we click on settings and if we go to our
we click on settings and if we go to our account you can see the difference
account you can see the difference
account you can see the difference between a paid account and a free
between a paid account and a free
between a paid account and a free account so if we go click on hootsuite
account so if we go click on hootsuite
account so if we go click on hootsuite pro this is a quick this is just a
pro this is a quick this is just a
pro this is a quick this is just a HootSuite website and you can see the
HootSuite website and you can see the
HootSuite website and you can see the difference here between the paid
difference here between the paid
difference here between the paid accounts in the pro account so the free
accounts in the pro account so the free
accounts in the pro account so the free one here that’s what I’m currently using
one here that’s what I’m currently using
one here that’s what I’m currently using so you can have up to five accounts i
so you can have up to five accounts i
so you can have up to five accounts i only use one you get basic reporting you
only use one you get basic reporting you
only use one you get basic reporting you can do up to to RSS feeds but you can’t
can do up to to RSS feeds but you can’t
can do up to to RSS feeds but you can’t do a lot of the collaboration stuff that
do a lot of the collaboration stuff that
do a lot of the collaboration stuff that we’re talking about but it is free so
we’re talking about but it is free so
we’re talking about but it is free so you know there’s a there’s a cost
you know there’s a there’s a cost
you know there’s a there’s a cost benefit there right then you can only do
benefit there right then you can only do
benefit there right then you can only do so much is limited but it is free if you
so much is limited but it is free if you
so much is limited but it is free if you want it to pay for the premium account
want it to pay for the premium account
want it to pay for the premium account of the pro account you get more profiles
of the pro account you get more profiles
of the pro account you get more profiles more analytic so RSS feeds more users
more analytic so RSS feeds more users
more analytic so RSS feeds more users here it’s only two I think you can pay
here it’s only two I think you can pay
here it’s only two I think you can pay for more users if you need more people
for more users if you need more people
for more users if you need more people involved than two again reports lots of
involved than two again reports lots of
involved than two again reports lots of other features to it
other features to it
other features to it that’s 10 bucks a month so if you’re
that’s 10 bucks a month so if you’re
that’s 10 bucks a month so if you’re going to be using it heavily and you
going to be using it heavily and you
going to be using it heavily and you need people on your team to do it for
need people on your team to do it for
need people on your team to do it for you and if you’re hiring somebody to do
you and if you’re hiring somebody to do
you and if you’re hiring somebody to do it for you 10 bucks a month is nothing
it for you 10 bucks a month is nothing
it for you 10 bucks a month is nothing to add on top of that cost or something
to add on top of that cost or something
to add on top of that cost or something to think about I think this ended up the
to think about I think this ended up the
to think about I think this ended up the option to add more users that here so if
option to add more users that here so if
option to add more users that here so if you need more users into you can add
you need more users into you can add
you need more users into you can add another ten bucks a month per so
another ten bucks a month per so
another ten bucks a month per so something to think about I don’t work
something to think about I don’t work
something to think about I don’t work for HootSuite so I don’t have a vested
for HootSuite so I don’t have a vested
for HootSuite so I don’t have a vested interest in in this but I do really like
interest in in this but I do really like
interest in in this but I do really like it as a cool tool to use to manage your
it as a cool tool to use to manage your
it as a cool tool to use to manage your Twitter account and again this it’s what
Twitter account and again this it’s what
Twitter account and again this it’s what I use on a daily basis to help me get
I use on a daily basis to help me get
I use on a daily basis to help me get the most out of Twitter and also not
the most out of Twitter and also not
the most out of Twitter and also not make sure that I’m spending my time
make sure that I’m spending my time
make sure that I’m spending my time effectively and not wasting it trying to
effectively and not wasting it trying to
effectively and not wasting it trying to read through everything that comes in so
read through everything that comes in so
read through everything that comes in so thanks for the tip Oren hopefully if
thanks for the tip Oren hopefully if
thanks for the tip Oren hopefully if everybody watching that provided a
everybody watching that provided a
everybody watching that provided a little bit more context and how you can
little bit more context and how you can
little bit more context and how you can expand it for more of an enterprise use
expand it for more of an enterprise use
expand it for more of an enterprise use or at least as an entrepreneur building
or at least as an entrepreneur building
or at least as an entrepreneur building it beyond yourself and having a team get
it beyond yourself and having a team get
it beyond yourself and having a team get involved if you guys like the video
involved if you guys like the video
involved if you guys like the video please give it a thumbs up below it
please give it a thumbs up below it
please give it a thumbs up below it makes me want to do more of these for
makes me want to do more of these for
makes me want to do more of these for you and if you have a question about
you and if you have a question about
you and if you have a question about HootSuite or Twitter or another question
HootSuite or Twitter or another question
HootSuite or Twitter or another question about your business feel free to leave
about your business feel free to leave
about your business feel free to leave it in the comment section below I always
it in the comment section below I always
it in the comment section below I always read those I try to get back to
read those I try to get back to
read those I try to get back to everybody as quickly as I can so thank
everybody as quickly as I can so thank
everybody as quickly as I can so thank you and you’ll see you on the next
you and you’ll see you on the next
you and you’ll see you on the next episode
”
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