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Deborah Meaden’s Top 10 Rules For Success (@DeborahMeaden)


I never stood at the beginning of my

I never stood at the beginning of my journey thinking I’m gonna be an

journey thinking I’m gonna be an

journey thinking I’m gonna be an entrepreneur I started beginning my

entrepreneur I started beginning my

entrepreneur I started beginning my journey thinking I actually can’t work

journey thinking I actually can’t work

journey thinking I actually can’t work for anybody I hear a lot said about

for anybody I hear a lot said about

for anybody I hear a lot said about passion passion is absolutely brilliant

passion passion is absolutely brilliant

passion passion is absolutely brilliant but being passionate too early can be a

but being passionate too early can be a

but being passionate too early can be a very very dangerous thing you know I

very very dangerous thing you know I

very very dangerous thing you know I think the the down–so as important in

think the the down–so as important in

think the the down–so as important in life as the ups and it’s but it’s how

life as the ups and it’s but it’s how

life as the ups and it’s but it’s how you handle those downs

you handle those downs

you handle those downs she’s an English businesswoman who ran a

she’s an English businesswoman who ran a

she’s an English businesswoman who ran a multi-million dollar family holiday

multi-million dollar family holiday

multi-million dollar family holiday business

business

business she’s now best known for her appearances

she’s now best known for her appearances

she’s now best known for her appearances on BBC’s Dragons Den she has an

on BBC’s Dragons Den she has an

on BBC’s Dragons Den she has an estimated net worth of 40 million pounds

estimated net worth of 40 million pounds

estimated net worth of 40 million pounds she’s Deborah Medan and here is my take

she’s Deborah Medan and here is my take

she’s Deborah Medan and here is my take on her top 10 rules for success rule

on her top 10 rules for success rule

on her top 10 rules for success rule number 9 is my personal favorite and

number 9 is my personal favorite and

number 9 is my personal favorite and make sure to stick around all the way to

make sure to stick around all the way to

make sure to stick around all the way to the end for some special bonus clips and

the end for some special bonus clips and

the end for some special bonus clips and as always if Deborah says something that

as always if Deborah says something that

as always if Deborah says something that really inspires you please leave it in

really inspires you please leave it in

really inspires you please leave it in the comments below and put quotes around

the comments below and put quotes around

the comments below and put quotes around it so other people can be inspired as

it so other people can be inspired as

it so other people can be inspired as well

I never can I never stood at the

I never can I never stood at the beginning of my journey thinking I’m

beginning of my journey thinking I’m

beginning of my journey thinking I’m gonna be an entrepreneur I start the

gonna be an entrepreneur I start the

gonna be an entrepreneur I start the beginning my journey thinking I actually

beginning my journey thinking I actually

beginning my journey thinking I actually can’t work for anybody

can’t work for anybody

can’t work for anybody so my own really choice my only real

so my own really choice my only real

so my own really choice my only real choice was to actually set up in

choice was to actually set up in

choice was to actually set up in business on my own and then I learnt

business on my own and then I learnt

business on my own and then I learnt through my business experience that

through my business experience that

through my business experience that actually I enjoyed I enjoyed the moments

actually I enjoyed I enjoyed the moments

actually I enjoyed I enjoyed the moments of yes we did it

of yes we did it

of yes we did it and I actually oddly enjoyed the really

and I actually oddly enjoyed the really

and I actually oddly enjoyed the really difficult moments where you think oh

difficult moments where you think oh

difficult moments where you think oh what have I done what have I done

what have I done what have I done

what have I done what have I done because what entrepreneurs do do is that

because what entrepreneurs do do is that

because what entrepreneurs do do is that they don’t see barriers they do see

they don’t see barriers they do see

they don’t see barriers they do see round them it’s amazing the amount of

round them it’s amazing the amount of

round them it’s amazing the amount of entrepreneurs that I know that it is

entrepreneurs that I know that it is

entrepreneurs that I know that it is dyslexic and I believe that’s because

dyslexic and I believe that’s because

dyslexic and I believe that’s because they’ve always had to think around

they’ve always had to think around

they’ve always had to think around things they’ve had to find a different

things they’ve had to find a different

things they’ve had to find a different way to do things and that is something

way to do things and that is something

way to do things and that is something an entrepreneur does one of the things I

an entrepreneur does one of the things I

an entrepreneur does one of the things I was asked to talk about today is some of

was asked to talk about today is some of

was asked to talk about today is some of the barriers that I’ve come across you

the barriers that I’ve come across you

the barriers that I’ve come across you know I don’t think I have and I’d

know I don’t think I have and I’d

know I don’t think I have and I’d obviously have but it’s kind of part of

obviously have but it’s kind of part of

obviously have but it’s kind of part of life it’s what you do as an entrepreneur

life it’s what you do as an entrepreneur

life it’s what you do as an entrepreneur you get a problem you look at it and you

you get a problem you look at it and you

you get a problem you look at it and you talk to people and you walk round a bit

talk to people and you walk round a bit

talk to people and you walk round a bit and you think up that’s how we can solve

and you think up that’s how we can solve

and you think up that’s how we can solve that and then you move on you don’t

that and then you move on you don’t

that and then you move on you don’t stand there for hours thinking all isn’t

stand there for hours thinking all isn’t

stand there for hours thinking all isn’t that difficult and didn’t we do well you

that difficult and didn’t we do well you

that difficult and didn’t we do well you just get on with it and for me that is a

just get on with it and for me that is a

just get on with it and for me that is a really really important part of when

really really important part of when

really really important part of when you’re running a business you know it

you’re running a business you know it

you’re running a business you know it can get we all know it can get really

can get we all know it can get really

can get we all know it can get really really tough do you think that people

really tough do you think that people

really tough do you think that people should go for something that they feel

should go for something that they feel

should go for something that they feel comfortable with definitely I think in

comfortable with definitely I think in

comfortable with definitely I think in business it’s really important well I

business it’s really important well I

business it’s really important well I think to be good it’s to be good at

think to be good it’s to be good at

think to be good it’s to be good at something you have to enjoy it you have

something you have to enjoy it you have

something you have to enjoy it you have to love it

to love it

to love it but the truth is I’m sure there’s many

but the truth is I’m sure there’s many

but the truth is I’m sure there’s many things that I mean I didn’t know I was

things that I mean I didn’t know I was

things that I mean I didn’t know I was going to enjoy dancing I didn’t discover

going to enjoy dancing I didn’t discover

going to enjoy dancing I didn’t discover that till I was 55 so there’s many

that till I was 55 so there’s many

that till I was 55 so there’s many things in life that you can enjoy but if

things in life that you can enjoy but if

things in life that you can enjoy but if you do find something then that that

you do find something then that that

you do find something then that that sets you on set you on your way it’s

sets you on set you on your way it’s

sets you on set you on your way it’s actually in good stead if you actually

actually in good stead if you actually

actually in good stead if you actually like the thing you’re doing don’t fool

like the thing you’re doing don’t fool

like the thing you’re doing don’t fool yourself be absolutely honest and clear

yourself be absolutely honest and clear

yourself be absolutely honest and clear over your idea is it a good idea is it a

over your idea is it a good idea is it a

over your idea is it a good idea is it a bad idea why am i doing it what is my

bad idea why am i doing it what is my

bad idea why am i doing it what is my motivation this is apps this is

motivation this is apps this is

motivation this is apps this is essential every walk in life it’s

essential every walk in life it’s

essential every walk in life it’s absolute

absolute

absolute be crucial for entrepreneurs I can

be crucial for entrepreneurs I can

be crucial for entrepreneurs I can remember times in my business life where

remember times in my business life where

remember times in my business life where I’ve actually done things because I

I’ve actually done things because I

I’ve actually done things because I wanted to do them I had to convince

wanted to do them I had to convince

wanted to do them I had to convince myself that it was a brilliant idea

myself that it was a brilliant idea

myself that it was a brilliant idea simply because I wanted to do it and

simply because I wanted to do it and

simply because I wanted to do it and there’s a world of difference between

there’s a world of difference between

there’s a world of difference between actually taking a cool critical look at

actually taking a cool critical look at

actually taking a cool critical look at what it is you’re about to do and then

what it is you’re about to do and then

what it is you’re about to do and then getting passionate I hear a lot said

getting passionate I hear a lot said

getting passionate I hear a lot said about passion passion is absolutely

about passion passion is absolutely

about passion passion is absolutely brilliant but being passionate too early

brilliant but being passionate too early

brilliant but being passionate too early can be a very very dangerous thing I’m

can be a very very dangerous thing I’m

can be a very very dangerous thing I’m going to say something else about

going to say something else about

going to say something else about business and I think it’s the most

business and I think it’s the most

business and I think it’s the most important thing that I have learnt I

before you start your business or in

before you start your business or in your early days think about why you’re

your early days think about why you’re

your early days think about why you’re doing it everybody in this room will

doing it everybody in this room will

doing it everybody in this room will have a different reason and if it is

have a different reason and if it is

have a different reason and if it is just to make money you’re a business

just to make money you’re a business

just to make money you’re a business person if it’s because of something else

person if it’s because of something else

person if it’s because of something else if it’s because of a passion this fits

if it’s because of a passion this fits

if it’s because of a passion this fits because you’ve seen something you really

because you’ve seen something you really

because you’ve seen something you really really want to do and you’ve got a

really want to do and you’ve got a

really want to do and you’ve got a burning desire to do it that tips you

burning desire to do it that tips you

burning desire to do it that tips you into being an entrepreneur because being

into being an entrepreneur because being

into being an entrepreneur because being in business is more oh no I’m going to

in business is more oh no I’m going to

in business is more oh no I’m going to put this a different way business is

put this a different way business is

put this a different way business is about creating the thing for you that

about creating the thing for you that

about creating the thing for you that you want out of your life and it’s that

you want out of your life and it’s that

you want out of your life and it’s that old adage of am i working to live or am

old adage of am i working to live or am

old adage of am i working to live or am i living to work and business is your

i living to work and business is your

i living to work and business is your tool to create that life the trouble is

tool to create that life the trouble is

tool to create that life the trouble is as we get into business as business gets

as we get into business as business gets

as we get into business as business gets bigger and as it grows we can forget

bigger and as it grows we can forget

bigger and as it grows we can forget that we can forget the reason we started

that we can forget the reason we started

that we can forget the reason we started in the first place and we can get

in the first place and we can get

in the first place and we can get completely overcome with all of the

completely overcome with all of the

completely overcome with all of the issues and the problems that we have so

issues and the problems that we have so

issues and the problems that we have so before you start or at the very early

before you start or at the very early

before you start or at the very early stages of your journeys think to

stages of your journeys think to

stages of your journeys think to yourselves why am I doing this what is

yourselves why am I doing this what is

yourselves why am I doing this what is my motivation and write yourself a

my motivation and write yourself a

my motivation and write yourself a letter because in those tough and hard

letter because in those tough and hard

letter because in those tough and hard times when we’ve all had them we’ve all

times when we’ve all had them we’ve all

times when we’ve all had them we’ve all think I cannot believe I’ve got myself

think I cannot believe I’ve got myself

think I cannot believe I’ve got myself into it that is the letter you need to

into it that is the letter you need to

into it that is the letter you need to get out and you need to remember

get out and you need to remember

get out and you need to remember and also you need to remember in the

and also you need to remember in the

and also you need to remember in the times when your customers are looking at

times when your customers are looking at

times when your customers are looking at you in a very confused way saying I

you in a very confused way saying I

you in a very confused way saying I don’t recognize you anymore you’re not

don’t recognize you anymore you’re not

don’t recognize you anymore you’re not what you told me you were you need to

what you told me you were you need to

what you told me you were you need to get that letter out again and you need

get that letter out again and you need

get that letter out again and you need to see the promises you’ve made to

to see the promises you’ve made to

to see the promises you’ve made to yourself and you need to see the

yourself and you need to see the

yourself and you need to see the promises you’ve made to your letter it

promises you’ve made to your letter it

promises you’ve made to your letter it wouldn’t matter your letter to your

wouldn’t matter your letter to your

wouldn’t matter your letter to your customers you had your downs as well as

customers you had your downs as well as

customers you had your downs as well as very substantial ups didn’t you well you

very substantial ups didn’t you well you

very substantial ups didn’t you well you know I think the the down so as

know I think the the down so as

know I think the the down so as important in life as the UPS and it’s

important in life as the UPS and it’s

important in life as the UPS and it’s but it’s how you handle those downs you

but it’s how you handle those downs you

but it’s how you handle those downs you know the Dan’s never stopped me the

know the Dan’s never stopped me the

know the Dan’s never stopped me the Dan’s made me think mmm

Dan’s made me think mmm

Dan’s made me think mmm didn’t like that failing I really don’t

didn’t like that failing I really don’t

didn’t like that failing I really don’t like that feeling what do I learn from

like that feeling what do I learn from

like that feeling what do I learn from it and therefore what do I go on and do

it and therefore what do I go on and do

it and therefore what do I go on and do differently rather than it knocking you

differently rather than it knocking you

differently rather than it knocking you out it inspired you to have another go

out it inspired you to have another go

out it inspired you to have another go did it absolutely you know what lis I I

did it absolutely you know what lis I I

did it absolutely you know what lis I I think the disliking the Dan’s out waived

think the disliking the Dan’s out waived

think the disliking the Dan’s out waived the enjoying the high so I kind of focus

the enjoying the high so I kind of focus

the enjoying the high so I kind of focus more on I don’t want to do that I get

more on I don’t want to do that I get

more on I don’t want to do that I get what I get it right

what I get it right

what I get it right another critical point is research it is

another critical point is research it is

another critical point is research it is so important to understand as much as

so important to understand as much as

so important to understand as much as you can about the market you’re about to

you can about the market you’re about to

you can about the market you’re about to enter if you’re going to minimize risk

enter if you’re going to minimize risk

enter if you’re going to minimize risk yes being an entrepreneur is about

yes being an entrepreneur is about

yes being an entrepreneur is about taking risks you can minimize that risk

taking risks you can minimize that risk

taking risks you can minimize that risk by fully understanding what you are

by fully understanding what you are

by fully understanding what you are about to do that involves market briefs

about to do that involves market briefs

about to do that involves market briefs you know understanding your customer

you know understanding your customer

you know understanding your customer knowing what the markets all about where

knowing what the markets all about where

knowing what the markets all about where I’m gonna get the products from it’s all

I’m gonna get the products from it’s all

I’m gonna get the products from it’s all the research that you should identify

the research that you should identify

the research that you should identify very very early on what do I need to

very very early on what do I need to

very very early on what do I need to know in addition to that you also need

know in addition to that you also need

know in addition to that you also need to know the numbers that you need to

to know the numbers that you need to

to know the numbers that you need to know so it’s no good just guessing well

know so it’s no good just guessing well

know so it’s no good just guessing well you know there’s probably a few million

you know there’s probably a few million

you know there’s probably a few million people out there will probably buy the

people out there will probably buy the

people out there will probably buy the product make sure you’re very specific

product make sure you’re very specific

product make sure you’re very specific you come over come up with a list the

you come over come up with a list the

you come over come up with a list the key information need to find out go and

key information need to find out go and

key information need to find out go and find out and don’t make your decision to

find out and don’t make your decision to

find out and don’t make your decision to enter that market until you’ve got all

enter that market until you’ve got all

enter that market until you’ve got all of that information I like the line I

of that information I like the line I

of that information I like the line I think this is great that I don’t wait

think this is great that I don’t wait

think this is great that I don’t wait I’m not always nice but I’m always fair

I’m not always nice but I’m always fair

I’m not always nice but I’m always fair yeah I mean I get I you know I could be

yeah I mean I get I you know I could be

yeah I mean I get I you know I could be quite tough and I know that but to be

quite tough and I know that but to be

quite tough and I know that but to be honest I could go for the populist vote

honest I could go for the populist vote

honest I could go for the populist vote I know what people will want me to say I

I know what people will want me to say I

I know what people will want me to say I know that I know the nice thing to say

know that I know the nice thing to say

know that I know the nice thing to say but actually I think it’s quite unkind

but actually I think it’s quite unkind

but actually I think it’s quite unkind to lead people to believe that they

to lead people to believe that they

to lead people to believe that they should carry on with something that

should carry on with something that

should carry on with something that actually is going to fail so I think I’m

actually is going to fail so I think I’m

actually is going to fail so I think I’m doing my job and I think I’m doing the

doing my job and I think I’m doing the

doing my job and I think I’m doing the right thing by saying don’t

right thing by saying don’t

right thing by saying don’t that overall that very thumbnail sketch

that overall that very thumbnail sketch

that overall that very thumbnail sketch of very interesting and very inspiring

of very interesting and very inspiring

of very interesting and very inspiring life what what do you think you’ve

life what what do you think you’ve

life what what do you think you’ve learned most I mean what what what what

learned most I mean what what what what

learned most I mean what what what what would you do differently in other words

would you do differently in other words

would you do differently in other words do you know I wouldn’t do anything

do you know I wouldn’t do anything

do you know I wouldn’t do anything differently because I think getting

differently because I think getting

differently because I think getting things wrong is is weaved as we’ve just

things wrong is is weaved as we’ve just

things wrong is is weaved as we’ve just talked about getting things wrong as is

talked about getting things wrong as is

talked about getting things wrong as is important as getting things right so I

important as getting things right so I

important as getting things right so I wouldn’t change anything because

wouldn’t change anything because

wouldn’t change anything because actually I have learnt a lot and the

actually I have learnt a lot and the

actually I have learnt a lot and the thing that I’ve learnt is I know what I

thing that I’ve learnt is I know what I

thing that I’ve learnt is I know what I value in life I know what’s important to

value in life I know what’s important to

value in life I know what’s important to me I know what I want to spend my time

me I know what I want to spend my time

me I know what I want to spend my time doing I know the difference is that I

doing I know the difference is that I

doing I know the difference is that I want to make and more important I

want to make and more important I

want to make and more important I absolutely know what I don’t want to do

absolutely know what I don’t want to do

absolutely know what I don’t want to do I mean role models are really really

I mean role models are really really

I mean role models are really really important I could name you a lot of

important I could name you a lot of

important I could name you a lot of people that I meet every day and some of

people that I meet every day and some of

people that I meet every day and some of them are people I’m invested in some of

them are people I’m invested in some of

them are people I’m invested in some of the people I’ve worked alongside with

the people I’ve worked alongside with

the people I’ve worked alongside with you wouldn’t know any of them

you wouldn’t know any of them

you wouldn’t know any of them because when I walk through life nobody

because when I walk through life nobody

because when I walk through life nobody I what I’ve realized is nobody has it

I what I’ve realized is nobody has it

I what I’ve realized is nobody has it all and when we look at role models we

all and when we look at role models we

all and when we look at role models we tend to think that’s it

tend to think that’s it

tend to think that’s it that’s the person I want to be trust me

that’s the person I want to be trust me

that’s the person I want to be trust me however many times Evan says I’m the

however many times Evan says I’m the

however many times Evan says I’m the expert in everything I’m not nobody has

expert in everything I’m not nobody has

expert in everything I’m not nobody has it all

it all

it all but what I do realize that people in

but what I do realize that people in

but what I do realize that people in life that I meet do something

life that I meet do something

life that I meet do something extraordinary and I think that was

extraordinary and I think that was

extraordinary and I think that was brilliant that was fantastic

brilliant that was fantastic

brilliant that was fantastic and I pick up that information I put it

and I pick up that information I put it

and I pick up that information I put it in my toolbox and when I need it I’ll

in my toolbox and when I need it I’ll

in my toolbox and when I need it I’ll remember I’ll go back to them and I

remember I’ll go back to them and I

remember I’ll go back to them and I think that was brilliant

think that was brilliant

think that was brilliant so my role models don’t have names they

so my role models don’t have names they

so my role models don’t have names they have moments and experiences and there

have moments and experiences and there

have moments and experiences and there are people who I could just roll off

are people who I could just roll off

are people who I could just roll off when you think as you’re talking about

when you think as you’re talking about

when you think as you’re talking about and that’s my tip to you don’t look for

and that’s my tip to you don’t look for

and that’s my tip to you don’t look for that in one person that you can say that

that in one person that you can say that

that in one person that you can say that so I want to be look across the range

so I want to be look across the range

so I want to be look across the range and think that’s the moment that’s the

and think that’s the moment that’s the

and think that’s the moment that’s the person that’s the person I want I

person that’s the person I want I

person that’s the person I want I remember that I remember how they dealt

remember that I remember how they dealt

remember that I remember how they dealt with that

who looks for intimidating in the day as

who looks for intimidating in the day as it takes about probably do sadly who is

it takes about probably do sadly who is

it takes about probably do sadly who is more likely to team up another dragon

more likely to team up another dragon

more likely to team up another dragon investment is the student neither in

investment is the student neither in

investment is the student neither in either pattern

either pattern

either pattern I think that’s bad you go neither I

I think that’s bad you go neither I

I think that’s bad you go neither I wouldn’t say either of us a stinky just

wouldn’t say either of us a stinky just

wouldn’t say either of us a stinky just we just very generous big-hearted people

who’s IRA investments other Dennis

who’s IRA investments other Dennis started whatever more questions he

started whatever more questions he

started whatever more questions he fought like this

fought like this

fought like this who is more likely to get their

who is more likely to get their

who is more likely to get their investment chosen against Duncan

investment chosen against Duncan

investment chosen against Duncan Bannatyne oh I like both

thank you guys so much for watching I

thank you guys so much for watching I made this video because I meet Aurora

made this video because I meet Aurora

made this video because I meet Aurora asked me to so if there’s a famous

asked me to so if there’s a famous

asked me to so if there’s a famous entrepreneur that you want me to profile

entrepreneur that you want me to profile

entrepreneur that you want me to profile next leave it down the comments below

next leave it down the comments below

next leave it down the comments below and I’ll see what I can do I’d also love

and I’ll see what I can do I’d also love

and I’ll see what I can do I’d also love to know which of the clips meant the

to know which of the clips meant the

to know which of the clips meant the most to you what a Debora say that

most to you what a Debora say that

most to you what a Debora say that really left its mark on you leaving the

really left its mark on you leaving the

really left its mark on you leaving the comments I’m gonna join in the

comments I’m gonna join in the

comments I’m gonna join in the discussion filing what to give a quick

discussion filing what to give a quick

discussion filing what to give a quick shout-out to Torsten Kern I hope I

shout-out to Torsten Kern I hope I

shout-out to Torsten Kern I hope I pronounced that okay Torsten thank you

pronounced that okay Torsten thank you

pronounced that okay Torsten thank you so much you’re picking up a copy of my

so much you’re picking up a copy of my

so much you’re picking up a copy of my book it really really really means a lot

book it really really really means a lot

book it really really really means a lot to me so thank you guys again for

to me so thank you guys again for

to me so thank you guys again for watching I believe in you I hope you

watching I believe in you I hope you

watching I believe in you I hope you continue to believe in yourselves and

continue to believe in yourselves and

continue to believe in yourselves and whatever your one word is much love I’ll

whatever your one word is much love I’ll

whatever your one word is much love I’ll see you soon

my career as my business love of my life

my career as my business love of my life really

really

really the the last my worked in a business as

the the last my worked in a business as

the the last my worked in a business as West our holidays and West our holidays

West our holidays and West our holidays

West our holidays and West our holidays by the time I sold it we were providing

by the time I sold it we were providing

by the time I sold it we were providing about two hundred thousand holidays a

about two hundred thousand holidays a

about two hundred thousand holidays a year and I loved that business i

year and I loved that business i

year and I loved that business i absolutely lived ate and breathed it and

absolutely lived ate and breathed it and

absolutely lived ate and breathed it and actually I almost would feel this would

actually I almost would feel this would

actually I almost would feel this would have felt disloyal to go on and run

have felt disloyal to go on and run

have felt disloyal to go on and run another business I really loved it

another business I really loved it

another business I really loved it I was asked to talk about IP today and I

I was asked to talk about IP today and I

I was asked to talk about IP today and I thought well actually in West our in the

thought well actually in West our in the

thought well actually in West our in the traditional terms you wouldn’t

traditional terms you wouldn’t

traditional terms you wouldn’t necessarily have considered the IP of

necessarily have considered the IP of

necessarily have considered the IP of that business but of course his IP and

that business but of course his IP and

that business but of course his IP and everything you do everybody thinks of my

everything you do everybody thinks of my

everything you do everybody thinks of my peers is it Pat you’ve seen me on

peers is it Pat you’ve seen me on

peers is it Pat you’ve seen me on Dragons Den you know I have to look at

Dragons Den you know I have to look at

Dragons Den you know I have to look at the patterns I can’t help myself

the patterns I can’t help myself

the patterns I can’t help myself you know is its patents trademarks all

you know is its patents trademarks all

you know is its patents trademarks all of those things but actually IP is much

of those things but actually IP is much

of those things but actually IP is much more that more than that and protection

more that more than that and protection

more that more than that and protection of that IP is much more than that

of that IP is much more than that

of that IP is much more than that there is the legal protection you know

there is the legal protection you know

there is the legal protection you know is this important to protect it is it

is this important to protect it is it

is this important to protect it is it protectable does it actually matter

protectable does it actually matter

protectable does it actually matter that’s the legal side of it but there is

that’s the legal side of it but there is

that’s the legal side of it but there is also the brand protection the thing that

also the brand protection the thing that

also the brand protection the thing that Cobra B has done so brilliantly you know

Cobra B has done so brilliantly you know

Cobra B has done so brilliantly you know they they’ve made this wonderful thing

they they’ve made this wonderful thing

they they’ve made this wonderful thing and they were I would give my hunt I

and they were I would give my hunt I

and they were I would give my hunt I just know they would protect that to the

just know they would protect that to the

just know they would protect that to the ends of the earth you know what does

ends of the earth you know what does

ends of the earth you know what does Cobra beer mean nobody is gonna take

Cobra beer mean nobody is gonna take

Cobra beer mean nobody is gonna take that away from them so so that whole

that away from them so so that whole

that away from them so so that whole thing it’s not just about legal

thing it’s not just about legal

thing it’s not just about legal protection what really matters to this

protection what really matters to this

protection what really matters to this business why do the customers really

business why do the customers really

business why do the customers really like me and I’m not going to move away

like me and I’m not going to move away

like me and I’m not going to move away from that because then I know that’s

from that because then I know that’s

from that because then I know that’s what my customers want and as businesses

what my customers want and as businesses

what my customers want and as businesses get bigger we can sometimes lose that we

get bigger we can sometimes lose that we

get bigger we can sometimes lose that we can sometimes forget what it is that our

can sometimes forget what it is that our

can sometimes forget what it is that our customers want and we kind of think oh

customers want and we kind of think oh

customers want and we kind of think oh should we try a new or we’ve done that

should we try a new or we’ve done that

should we try a new or we’ve done that let’s try something else and before you

let’s try something else and before you

let’s try something else and before you know it you’re doing something

know it you’re doing something

know it you’re doing something completely different all new customers

completely different all new customers

completely different all new customers are looking at you and kind of didn’t

are looking at you and kind of didn’t

are looking at you and kind of didn’t weren’t you the people who promised me

weren’t you the people who promised me

weren’t you the people who promised me that and you’re over here somewhere you

that and you’re over here somewhere you

that and you’re over here somewhere you know so that is that the whole

know so that is that the whole

know so that is that the whole protection of what you are and who you

protection of what you are and who you

protection of what you are and who you are is really really for me very very

are is really really for me very very

are is really really for me very very important important to be able to stay

important important to be able to stay

important important to be able to stay cool under pressure now this this

cool under pressure now this this

cool under pressure now this this obviously is when you enter the den

obviously is when you enter the den

obviously is when you enter the den that’s very important because you’ve got

that’s very important because you’ve got

that’s very important because you’ve got to get your message across but that is

to get your message across but that is

to get your message across but that is so in business life because

so in business life because

so in business life because if you can’t stand up to the pressure in

if you can’t stand up to the pressure in

if you can’t stand up to the pressure in the den trust me you are not going to be

the den trust me you are not going to be

the den trust me you are not going to be able to stand up to the pressures that

able to stand up to the pressures that

able to stand up to the pressures that actually happen out there in real

actually happen out there in real

actually happen out there in real business life so remember to do whatever

business life so remember to do whatever

business life so remember to do whatever it is that you’ve got to do to prepare

it is that you’ve got to do to prepare

it is that you’ve got to do to prepare yourself to make sure that you do not

yourself to make sure that you do not

yourself to make sure that you do not crumble under pressure what are your

crumble under pressure what are your

crumble under pressure what are your favorite rules do you have any favorite

favorite rules do you have any favorite

favorite rules do you have any favorite rules the one that I do keep banging on

rules the one that I do keep banging on

rules the one that I do keep banging on about is I hear so often people saying

about is I hear so often people saying

about is I hear so often people saying keep in touch with your customer you

keep in touch with your customer you

keep in touch with your customer you know the customers king or the customer

know the customers king or the customer

know the customers king or the customer is really important and then they

is really important and then they

is really important and then they completely ignore them just to be so

completely ignore them just to be so

completely ignore them just to be so obvious what your customer respond to

obvious what your customer respond to

obvious what your customer respond to your customer you know and they they’re

your customer you know and they they’re

your customer you know and they they’re changing all the time I’m a different

changing all the time I’m a different

changing all the time I’m a different person today than I was last well

”

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