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Business Partnership – How to deal with difficult partners


how to deal with difficult partners so

how to deal with difficult partners so at a great question one of my readers

at a great question one of my readers

at a great question one of my readers yishun love you guys

yishun love you guys

yishun love you guys who are in the SE hi mr. Evan I was

who are in the SE hi mr. Evan I was

who are in the SE hi mr. Evan I was interested in knowing about partnerships

interested in knowing about partnerships

interested in knowing about partnerships like how do we generally need to get

like how do we generally need to get

like how do we generally need to get along with each other for instance we

along with each other for instance we

along with each other for instance we are for people who are doing and working

are for people who are doing and working

are for people who are doing and working on the startup but in the end I get

on the startup but in the end I get

on the startup but in the end I get confused that four partners can’t sit in

confused that four partners can’t sit in

confused that four partners can’t sit in the same chair and share equal money

the same chair and share equal money

the same chair and share equal money with each other even if we do there’d be

with each other even if we do there’d be

with each other even if we do there’d be an ego clash about sharing equal profits

an ego clash about sharing equal profits

an ego clash about sharing equal profits because of work tasks so could you give

because of work tasks so could you give

because of work tasks so could you give me an idea about what kind of policies

me an idea about what kind of policies

me an idea about what kind of policies would be implemented in such a situation

would be implemented in such a situation

would be implemented in such a situation amongst us for partners and how money

amongst us for partners and how money

amongst us for partners and how money should be allocated in such instances

should be allocated in such instances

should be allocated in such instances thanks and regards so it’s a great

thanks and regards so it’s a great

thanks and regards so it’s a great question and one that causes a lot of

question and one that causes a lot of

question and one that causes a lot of stress for people working in

stress for people working in

stress for people working in partnerships a lot of times when you

partnerships a lot of times when you

partnerships a lot of times when you start in the business you think well I

start in the business you think well I

start in the business you think well I can’t do everything myself and I don’t

can’t do everything myself and I don’t

can’t do everything myself and I don’t have all the skills I need so you find

have all the skills I need so you find

have all the skills I need so you find related people have complementary skills

related people have complementary skills

related people have complementary skills and everybody’s all excited at the

and everybody’s all excited at the

and everybody’s all excited at the beginning and then it falls apart as

beginning and then it falls apart as

beginning and then it falls apart as soon as it starts to get difficult and

soon as it starts to get difficult and

soon as it starts to get difficult and tough and being in the partnership is

tough and being in the partnership is

tough and being in the partnership is just like being married where you’re

just like being married where you’re

just like being married where you’re going to have to go through a lot of

going to have to go through a lot of

going to have to go through a lot of great times but a lot of bad times

great times but a lot of bad times

great times but a lot of bad times together too and you have to make sure

together too and you have to make sure

together too and you have to make sure you have the right people with you and

you have the right people with you and

you have the right people with you and not just jump into something because it

not just jump into something because it

not just jump into something because it sounds exciting

sounds exciting

sounds exciting so dealing partners is hard I’ve had for

so dealing partners is hard I’ve had for

so dealing partners is hard I’ve had for the most part great experiences with it

the most part great experiences with it

the most part great experiences with it but I want to give you five suggestions

but I want to give you five suggestions

but I want to give you five suggestions for how to make your partnership work

for how to make your partnership work

for how to make your partnership work number one is have aligned vision and

number one is have aligned vision and

number one is have aligned vision and values this is so important that this

values this is so important that this

values this is so important that this may be a little too late for you because

may be a little too late for you because

may be a little too late for you because you already have your three partners but

you already have your three partners but

you already have your three partners but the start is what’s so important right

the start is what’s so important right

the start is what’s so important right you need to bring on people who have

you need to bring on people who have

you need to bring on people who have complementary skill sets to you but who

complementary skill sets to you but who

complementary skill sets to you but who have a vision of what you want to build

have a vision of what you want to build

have a vision of what you want to build with you right they love what you’re all

with you right they love what you’re all

with you right they love what you’re all about they love what you stand for they

about they love what you stand for they

about they love what you stand for they love the mission that you’re trying to

love the mission that you’re trying to

love the mission that you’re trying to accomplish they’re aligned right they

accomplish they’re aligned right they

accomplish they’re aligned right they love what this company is all about

love what this company is all about

love what this company is all about beyond just making money and they share

beyond just making money and they share

beyond just making money and they share the same values this is so important

the same values this is so important

the same values this is so important this is one thing that people almost

this is one thing that people almost

this is one thing that people almost never look at you have to just like

never look at you have to just like

never look at you have to just like getting married you have to be with

getting married you have to be with

getting married you have to be with somebody who has the same values as you

somebody who has the same values as you

somebody who has the same values as you because most of your fights are going to

because most of your fights are going to

because most of your fights are going to be around values related stuff and if

be around values related stuff and if

be around values related stuff and if you

you

you share different values it’s not going to

share different values it’s not going to

share different values it’s not going to work you can’t get somebody to change

work you can’t get somebody to change

work you can’t get somebody to change what their core values are it’s better

what their core values are it’s better

what their core values are it’s better to align yourself with people who have

to align yourself with people who have

to align yourself with people who have the same core values as you and you have

the same core values as you and you have

the same core values as you and you have the complementary skill set so there’s a

the complementary skill set so there’s a

the complementary skill set so there’s a lot of work that you have to do right up

lot of work that you have to do right up

lot of work that you have to do right up front to make sure that you’re bringing

front to make sure that you’re bringing

front to make sure that you’re bringing in the right partners from the start

in the right partners from the start

in the right partners from the start number two is have defined rules so you

number two is have defined rules so you

number two is have defined rules so you may not be able to choose your partners

may not be able to choose your partners

may not be able to choose your partners now that you already have your three

now that you already have your three

now that you already have your three business partners but you can have very

business partners but you can have very

business partners but you can have very clearly defined roles you have to know

clearly defined roles you have to know

clearly defined roles you have to know who’s doing what I’ve no idea what your

who’s doing what I’ve no idea what your

who’s doing what I’ve no idea what your company does I’ve no idea what

company does I’ve no idea what

company does I’ve no idea what everybody’s responsibilities are but you

everybody’s responsibilities are but you

everybody’s responsibilities are but you have to set that up you have to know

have to set that up you have to know

have to set that up you have to know that you’re in charge of this this guy’s

that you’re in charge of this this guy’s

that you’re in charge of this this guy’s in charge of this she’s in charge of

in charge of this she’s in charge of

in charge of this she’s in charge of that you have clearly defined roles and

that you have clearly defined roles and

that you have clearly defined roles and you don’t step on each other’s toes have

you don’t step on each other’s toes have

you don’t step on each other’s toes have a job description and somebody’s got to

a job description and somebody’s got to

a job description and somebody’s got to be the CEO but you don’t have a four

be the CEO but you don’t have a four

be the CEO but you don’t have a four headed monster at the top of this thing

headed monster at the top of this thing

headed monster at the top of this thing pick one person who’s the best person to

pick one person who’s the best person to

pick one person who’s the best person to lead this business forward that’s your

lead this business forward that’s your

lead this business forward that’s your president that’s your CEO everybody else

president that’s your CEO everybody else

president that’s your CEO everybody else has their roles they have the

has their roles they have the

has their roles they have the responsibilities and you’re not stepping

responsibilities and you’re not stepping

responsibilities and you’re not stepping on each other’s toes otherwise it’s

on each other’s toes otherwise it’s

on each other’s toes otherwise it’s mayhem you’re never going to agree

mayhem you’re never going to agree

mayhem you’re never going to agree you’re always going to be fighting over

you’re always going to be fighting over

you’re always going to be fighting over what to do and that means no progress

what to do and that means no progress

what to do and that means no progress for the company

for the company

for the company number three pay for performance and

number three pay for performance and

number three pay for performance and split the profits so you’re asking about

split the profits so you’re asking about

split the profits so you’re asking about how do you how do you get paid how do

how do you how do you get paid how do

how do you how do you get paid how do you decide who’s worth what enticed with

you decide who’s worth what enticed with

you decide who’s worth what enticed with the profits I’m assuming you’re equal

the profits I’m assuming you’re equal

the profits I’m assuming you’re equal partners right you for your equal

partners right you for your equal

partners right you for your equal partners in the business what you want

partners in the business what you want

partners in the business what you want to do here is you get paid in two ways

to do here is you get paid in two ways

to do here is you get paid in two ways one you have equity right so if you’re

one you have equity right so if you’re

one you have equity right so if you’re going to give a dividend to the owners

going to give a dividend to the owners

going to give a dividend to the owners or if you’re going to have a management

or if you’re going to have a management

or if you’re going to have a management bonus or if you’re going to have profit

bonus or if you’re going to have profit

bonus or if you’re going to have profit sharing that should be equal right it

sharing that should be equal right it

sharing that should be equal right it should be based on how many shares you

should be based on how many shares you

should be based on how many shares you have if if somebody owns twice as many

have if if somebody owns twice as many

have if if somebody owns twice as many shares as somebody else amongst your

shares as somebody else amongst your

shares as somebody else amongst your four partners then that person gets

four partners then that person gets

four partners then that person gets twice as much of a dividend when you’re

twice as much of a dividend when you’re

twice as much of a dividend when you’re sharing those profits at the end of the

sharing those profits at the end of the

sharing those profits at the end of the year or however you’re going to do it

year or however you’re going to do it

year or however you’re going to do it right so the profit sharing is equal but

right so the profit sharing is equal but

right so the profit sharing is equal but what doesn’t have to be equal

what doesn’t have to be equal

what doesn’t have to be equal necessarily is the performance based pay

necessarily is the performance based pay

necessarily is the performance based pay so you want to make sure that everybody

so you want to make sure that everybody

so you want to make sure that everybody that is on the team is getting paid

that is on the team is getting paid

that is on the team is getting paid right the Presidents getting paid you’re

right the Presidents getting paid you’re

right the Presidents getting paid you’re developers are getting paid your market

developers are getting paid your market

developers are getting paid your market birds are getting the paid however you

birds are getting the paid however you

birds are getting the paid however you split up your four roles everybody is

split up your four roles everybody is

split up your four roles everybody is getting

getting

getting and typically what companies will do is

and typically what companies will do is

and typically what companies will do is figure out how much would it cost to

figure out how much would it cost to

figure out how much would it cost to replace that person about to go in hire

replace that person about to go in hire

replace that person about to go in hire so I’m going to come out to be that

so I’m going to come out to be that

so I’m going to come out to be that person to be that lead programmer to be

person to be that lead programmer to be

person to be that lead programmer to be that marketing director to be that CEO

that marketing director to be that CEO

that marketing director to be that CEO what would it cost me to find a

what would it cost me to find a

what would it cost me to find a replacement salary for and that’s how

replacement salary for and that’s how

replacement salary for and that’s how much that person gets paid now at the

much that person gets paid now at the

much that person gets paid now at the start of a new business you don’t have a

start of a new business you don’t have a

start of a new business you don’t have a lot of money you’re not raking it in yet

lot of money you’re not raking it in yet

lot of money you’re not raking it in yet so quite often what companies will do is

so quite often what companies will do is

so quite often what companies will do is everybody gets the same pay everybody

everybody gets the same pay everybody

everybody gets the same pay everybody gets the same profit chairs until you

gets the same profit chairs until you

gets the same profit chairs until you start making some real money and then

start making some real money and then

start making some real money and then people start to fight right when there’s

people start to fight right when there’s

people start to fight right when there’s no money when the company’s not making

no money when the company’s not making

no money when the company’s not making anything you don’t have fights over

anything you don’t have fights over

anything you don’t have fights over who’s taking what because there’s not

who’s taking what because there’s not

who’s taking what because there’s not enough but when your company starts to

enough but when your company starts to

enough but when your company starts to make money then people start feeling

make money then people start feeling

make money then people start feeling like hey I’m worth more I’m adding more

like hey I’m worth more I’m adding more

like hey I’m worth more I’m adding more value here

value here

value here I should be earning a higher salary and

I should be earning a higher salary and

I should be earning a higher salary and what you can do is look at what that

what you can do is look at what that

what you can do is look at what that person is bringing and what real cost to

person is bringing and what real cost to

person is bringing and what real cost to replace them so everybody can pretend

replace them so everybody can pretend

replace them so everybody can pretend you have a different salary if people

you have a different salary if people

you have a different salary if people are bringing different value if it’s

are bringing different value if it’s

are bringing different value if it’s more expensive to replace one person in

more expensive to replace one person in

more expensive to replace one person in another but if you’re owning equal

another but if you’re owning equal

another but if you’re owning equal shares then you split the profits

shares then you split the profits

shares then you split the profits equally number four is have a tiebreaker

equally number four is have a tiebreaker

equally number four is have a tiebreaker sometimes people fight and you’ll have

sometimes people fight and you’ll have

sometimes people fight and you’ll have partners who just do not agree on

partners who just do not agree on

partners who just do not agree on something and you need to have somebody

something and you need to have somebody

something and you need to have somebody who can be that tiebreaker for you so

who can be that tiebreaker for you so

who can be that tiebreaker for you so you’re in a situation where you have

you’re in a situation where you have

you’re in a situation where you have four partners right so you might have

four partners right so you might have

four partners right so you might have three partners against one or or four

three partners against one or or four

three partners against one or or four against none which is great but the

against none which is great but the

against none which is great but the problem comes what have two people agree

problem comes what have two people agree

problem comes what have two people agree on one side and two people agree on the

on one side and two people agree on the

on one side and two people agree on the other side how do you how do you solve

other side how do you how do you solve

other side how do you how do you solve that what a lot of companies will do is

that what a lot of companies will do is

that what a lot of companies will do is they have an advisor who will be a part

they have an advisor who will be a part

they have an advisor who will be a part of the company and own 1% of the shares

of the company and own 1% of the shares

of the company and own 1% of the shares and that person is called on to split

and that person is called on to split

and that person is called on to split the vote right so it might be your

the vote right so it might be your

the vote right so it might be your accountant there might be a lawyer

accountant there might be a lawyer

accountant there might be a lawyer potentially a banker somebody who can

potentially a banker somebody who can

potentially a banker somebody who can add value to your business who can give

add value to your business who can give

add value to your business who can give you advice it could be a coach it could

you advice it could be a coach it could

you advice it could be a coach it could be a mentor could be a business person

be a mentor could be a business person

be a mentor could be a business person you look up to who owns a really small

you look up to who owns a really small

you look up to who owns a really small piece of the company and they can come

piece of the company and they can come

piece of the company and they can come on board if you guys are ever in a

on board if you guys are ever in a

on board if you guys are ever in a deadlock that you can’t get past because

deadlock that you can’t get past because

deadlock that you can’t get past because you need to make a decision to move on

you need to make a decision to move on

you need to make a decision to move on you will not have success just

you will not have success just

you will not have success just constantly fighting amongst each other

constantly fighting amongst each other

constantly fighting amongst each other and so a lot of companies who are in

and so a lot of companies who are in

and so a lot of companies who are in partnerships will have that person set

partnerships will have that person set

partnerships will have that person set up as a type

up as a type

up as a type and number five is have a great

and number five is have a great

and number five is have a great shoulders agreement as sad as it is to

shoulders agreement as sad as it is to

shoulders agreement as sad as it is to say you know I’m the guy who believes

say you know I’m the guy who believes

say you know I’m the guy who believes but as sad as it is the same most

but as sad as it is the same most

but as sad as it is the same most partnerships don’t work out and now

partnerships don’t work out and now

partnerships don’t work out and now you’re talking about having four people

you’re talking about having four people

you’re talking about having four people in a partnership it’s probably not going

in a partnership it’s probably not going

in a partnership it’s probably not going to work out with everybody staying on

to work out with everybody staying on

to work out with everybody staying on board for years and years if you look at

board for years and years if you look at

board for years and years if you look at the history of companies it’s very very

the history of companies it’s very very

the history of companies it’s very very very rare that happens and so what you

very rare that happens and so what you

very rare that happens and so what you want to do is make sure you have a great

want to do is make sure you have a great

want to do is make sure you have a great shareholders agreement and what it does

shareholders agreement and what it does

shareholders agreement and what it does is outlines the rules for coming in or

is outlines the rules for coming in or

is outlines the rules for coming in or leaving a partnership so for example one

leaving a partnership so for example one

leaving a partnership so for example one of the causes you want to have is as a

of the causes you want to have is as a

of the causes you want to have is as a shotgun agreement so you need the

shotgun agreement so you need the

shotgun agreement so you need the shotgun clause you’ve got to have that

shotgun clause you’ve got to have that

shotgun clause you’ve got to have that in a basically what it means is you can

in a basically what it means is you can

in a basically what it means is you can if somebody’s being a big pain you know

if somebody’s being a big pain you know

if somebody’s being a big pain you know you just cannot get along with this

you just cannot get along with this

you just cannot get along with this other partner or two partners or par you

other partner or two partners or par you

other partner or two partners or par you know that one of them has to leave they

know that one of them has to leave they

know that one of them has to leave they can invoke the shotgun clause and what

can invoke the shotgun clause and what

can invoke the shotgun clause and what it does is basically says either I’m in

it does is basically says either I’m in

it does is basically says either I’m in or you’re in and I set the price I think

or you’re in and I set the price I think

or you’re in and I set the price I think the value of my shares are worth this

the value of my shares are worth this

the value of my shares are worth this amount of money so you can either buy me

amount of money so you can either buy me

amount of money so you can either buy me for that amount of money or I’m going to

for that amount of money or I’m going to

for that amount of money or I’m going to buy you for that same amount of money

buy you for that same amount of money

buy you for that same amount of money and they have to make the decision and

and they have to make the decision and

and they have to make the decision and somebody’s in and somebody’s out and

somebody’s in and somebody’s out and

somebody’s in and somebody’s out and they set the rules and this way you’re

they set the rules and this way you’re

they set the rules and this way you’re not going to court and you’re not

not going to court and you’re not

not going to court and you’re not continuing to fight and it doesn’t cause

continuing to fight and it doesn’t cause

continuing to fight and it doesn’t cause a whole bunch of issues but a good

a whole bunch of issues but a good

a whole bunch of issues but a good charles greane will also outline other

charles greane will also outline other

charles greane will also outline other issues so for example if if somebody

issues so for example if if somebody

issues so for example if if somebody buys you out right same somebody wants

buys you out right same somebody wants

buys you out right same somebody wants to acquire your business do they buy out

to acquire your business do they buy out

to acquire your business do they buy out all the other partners or not or can

all the other partners or not or can

all the other partners or not or can they just buy out too and on 50% of the

they just buy out too and on 50% of the

they just buy out too and on 50% of the shares right does everybody have to

shares right does everybody have to

shares right does everybody have to agree if somebody’s selling the shares

agree if somebody’s selling the shares

agree if somebody’s selling the shares can I go sell my shares to my best

can I go sell my shares to my best

can I go sell my shares to my best friend who’s now going to own part of

friend who’s now going to own part of

friend who’s now going to own part of your business is that okay

your business is that okay

your business is that okay right or do you have right of first

right or do you have right of first

right or do you have right of first refusal if I die do my shares go to my

refusal if I die do my shares go to my

refusal if I die do my shares go to my wife right and then she’s a partner in

wife right and then she’s a partner in

wife right and then she’s a partner in your business is that okay or do you

your business is that okay or do you

your business is that okay or do you have right of first refusal right all of

have right of first refusal right all of

have right of first refusal right all of these things can be figured out because

these things can be figured out because

these things can be figured out because chances are somebody’s going to have a

chances are somebody’s going to have a

chances are somebody’s going to have a problem with the business and it may be

problem with the business and it may be

problem with the business and it may be easy to solve but typically it’s not and

easy to solve but typically it’s not and

easy to solve but typically it’s not and so having a good shows agreement will

so having a good shows agreement will

so having a good shows agreement will save you aggravation

save you aggravation

save you aggravation money and help your business continue to

money and help your business continue to

money and help your business continue to grow so in summary how to deal with

grow so in summary how to deal with

grow so in summary how to deal with difficult partners number one have

difficult partners number one have

difficult partners number one have aligned vision and values number two

aligned vision and values number two

aligned vision and values number two have defined roles

have defined roles

have defined roles number three pay for performance split

number three pay for performance split

number three pay for performance split the profits number four have a

the profits number four have a

the profits number four have a tiebreaker

tiebreaker

tiebreaker and number five have a great

and number five have a great

and number five have a great shareholders agreement and believe for

shareholders agreement and believe for

shareholders agreement and believe for those who are watching like the video

those who are watching like the video

those who are watching like the video you can subscribe to the channel to see

you can subscribe to the channel to see

you can subscribe to the channel to see more just like this thank you so much

more just like this thank you so much

more just like this thank you so much for watching

for watching

for watching I’ll see you soon don’t forget to check

I’ll see you soon don’t forget to check

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hi I’m Jason Grif on seeker of razz

hi I’m Jason Grif on seeker of razz online comm and I want to say Evan

online comm and I want to say Evan

online comm and I want to say Evan Carmichael’s newsletter is consistent

Carmichael’s newsletter is consistent

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