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Business Ideas – 3 Business Lessons From Gerry Schwartz


hi I’m Evan Carmichael and welcome to

hi I’m Evan Carmichael and welcome to another edition of maalula masters I

another edition of maalula masters I

another edition of maalula masters I believe that the fastest and most

believe that the fastest and most

believe that the fastest and most effective way to grow your business is

effective way to grow your business is

effective way to grow your business is to model the strategies of people who’ve

to model the strategies of people who’ve

to model the strategies of people who’ve already done where you’re trying to do

already done where you’re trying to do

already done where you’re trying to do so today we’re going to look at how

so today we’re going to look at how

so today we’re going to look at how young man whose early ambitions was to

young man whose early ambitions was to

young man whose early ambitions was to be earning ten thousand dollars a year

be earning ten thousand dollars a year

be earning ten thousand dollars a year went on to become a billionaire one of

went on to become a billionaire one of

went on to become a billionaire one of Canada’s wealthiest entrepreneurs this

Canada’s wealthiest entrepreneurs this

Canada’s wealthiest entrepreneurs this is the story of Jerry Schwartz and

is the story of Jerry Schwartz and

is the story of Jerry Schwartz and enough three lessons that you can learn

enough three lessons that you can learn

enough three lessons that you can learn from his success Gary Schwartz is a

from his success Gary Schwartz is a

from his success Gary Schwartz is a Canadian businessman in 1977 he

Canadian businessman in 1977 he

Canadian businessman in 1977 he co-founded can us global communications

co-founded can us global communications

co-founded can us global communications followed by onyx in 1983 the report on

followed by onyx in 1983 the report on

followed by onyx in 1983 the report on business ranked Schwartz is one of the

business ranked Schwartz is one of the

business ranked Schwartz is one of the 30 wealthiest Canadians with a network

30 wealthiest Canadians with a network

30 wealthiest Canadians with a network that exceeds 1.5 billion dollars in high

that exceeds 1.5 billion dollars in high

that exceeds 1.5 billion dollars in high school he said he wanted to be an

school he said he wanted to be an

school he said he wanted to be an executive and to have a big job that

executive and to have a big job that

executive and to have a big job that would pay at least ten thousand dollars

would pay at least ten thousand dollars

would pay at least ten thousand dollars a year I thought $10,000 was a big deal

a year I thought $10,000 was a big deal

a year I thought $10,000 was a big deal he said he learned about business from

he said he learned about business from

he said he learned about business from his father putting the shorts I can’t

his father putting the shorts I can’t

his father putting the shorts I can’t remember a day going up without my

remember a day going up without my

remember a day going up without my father talking about business if he

father talking about business if he

father talking about business if he bought real estate he’d explained how

bought real estate he’d explained how

bought real estate he’d explained how and why today his investment firm onyx

and why today his investment firm onyx

and why today his investment firm onyx as over 235,000 employees and Schwartz

as over 235,000 employees and Schwartz

as over 235,000 employees and Schwartz continues to look for opportunities to

continues to look for opportunities to

continues to look for opportunities to buy struggling companies turned him

buy struggling companies turned him

buy struggling companies turned him around and sell them for a handsome

around and sell them for a handsome

around and sell them for a handsome profit he was named ernst & young’s 2005

profit he was named ernst & young’s 2005

profit he was named ernst & young’s 2005 entrepreneur of the year and was also

entrepreneur of the year and was also

entrepreneur of the year and was also made an officer of the order of canada

made an officer of the order of canada

made an officer of the order of canada in 2006

by listening to his father’s advice and

by listening to his father’s advice and by keeping his eye open for

by keeping his eye open for

by keeping his eye open for opportunities jerry shorts was able to

opportunities jerry shorts was able to

opportunities jerry shorts was able to become a billionaire to help you find

become a billionaire to help you find

become a billionaire to help you find your opportunities here are three action

your opportunities here are three action

your opportunities here are three action items you can learn from Gary Schwartz

items you can learn from Gary Schwartz

items you can learn from Gary Schwartz action item number one keep your team

action item number one keep your team

action item number one keep your team together if you want to grow your

together if you want to grow your

together if you want to grow your business it’s important not only to find

business it’s important not only to find

business it’s important not only to find good people to work for you but also to

good people to work for you but also to

good people to work for you but also to keep them on board high employee

keep them on board high employee

keep them on board high employee turnover hurts productivity and morale

turnover hurts productivity and morale

turnover hurts productivity and morale and will limit how far your company can

and will limit how far your company can

and will limit how far your company can go people love working for Jerry

go people love working for Jerry

go people love working for Jerry Schwartz because he gives some

Schwartz because he gives some

Schwartz because he gives some opportunities and respects their

opportunities and respects their

opportunities and respects their opinions every Monday morning Schwartz

opinions every Monday morning Schwartz

opinions every Monday morning Schwartz gathers his top executives and decision

gathers his top executives and decision

gathers his top executives and decision makers in the onyx boardroom to discuss

makers in the onyx boardroom to discuss

makers in the onyx boardroom to discuss the merits of transactions and

the merits of transactions and

the merits of transactions and strategies both new and old if one of

strategies both new and old if one of

strategies both new and old if one of his key team players is unable to be at

his key team players is unable to be at

his key team players is unable to be at the meeting in person shorts make sure

the meeting in person shorts make sure

the meeting in person shorts make sure they are brought in by telephone one by

they are brought in by telephone one by

they are brought in by telephone one by one shorts goes around the table and

one shorts goes around the table and

one shorts goes around the table and let’s each and every one of his staff

let’s each and every one of his staff

let’s each and every one of his staff have their say it with a future

have their say it with a future

have their say it with a future direction of the company and they do not

direction of the company and they do not

direction of the company and they do not have to go along with whatever shorts

have to go along with whatever shorts

have to go along with whatever shorts proposes if one person raises a doubt

proposes if one person raises a doubt

proposes if one person raises a doubt about a proposal on the table the team

about a proposal on the table the team

about a proposal on the table the team may still proceed but with greater

may still proceed but with greater

may still proceed but with greater caution if two executives razor

caution if two executives razor

caution if two executives razor dissenting voices then the deal is

dissenting voices then the deal is

dissenting voices then the deal is dropped right then and there according

dropped right then and there according

dropped right then and there according to shorts collectively we make onyx I

to shorts collectively we make onyx I

to shorts collectively we make onyx I dynamic and collegial place to work one

dynamic and collegial place to work one

dynamic and collegial place to work one of the hallmarks of onyx is that since I

of the hallmarks of onyx is that since I

of the hallmarks of onyx is that since I started the company in 1983 every

started the company in 1983 every

started the company in 1983 every professional who has joined the company

professional who has joined the company

professional who has joined the company at our Toronto head office is still here

at our Toronto head office is still here

at our Toronto head office is still here we’ve had no turnover

action item number to take risks being

action item number to take risks being an entrepreneur involves taking risks

an entrepreneur involves taking risks

an entrepreneur involves taking risks you’re often venturing out into the

you’re often venturing out into the

you’re often venturing out into the unknown and you have to be willing to

unknown and you have to be willing to

unknown and you have to be willing to take that leap of faith even when you

take that leap of faith even when you

take that leap of faith even when you don’t have all the information or

don’t have all the information or

don’t have all the information or resources that you might need to be

resources that you might need to be

resources that you might need to be successful there’s no such thing as high

successful there’s no such thing as high

successful there’s no such thing as high returns without risk and among

returns without risk and among

returns without risk and among investment bankers shorts a skinny

investment bankers shorts a skinny

investment bankers shorts a skinny reputation for being willing to stick

reputation for being willing to stick

reputation for being willing to stick his neck out take that risk he continues

his neck out take that risk he continues

his neck out take that risk he continues going for the long shots for companies

going for the long shots for companies

going for the long shots for companies that others haven’t thought about

that others haven’t thought about

that others haven’t thought about acquiring and if the deal doesn’t work

acquiring and if the deal doesn’t work

acquiring and if the deal doesn’t work out short says he takes it personally

out short says he takes it personally

out short says he takes it personally but he dusts himself off and comes back

but he dusts himself off and comes back

but he dusts himself off and comes back again for another try according to

again for another try according to

again for another try according to Schwartz I’m still a long distance from

Schwartz I’m still a long distance from

Schwartz I’m still a long distance from smart but I’m also a long distance from

smart but I’m also a long distance from

smart but I’m also a long distance from dumb the hardest lesson that I’ve

dumb the hardest lesson that I’ve

dumb the hardest lesson that I’ve learned has been not to repeat the dumb

learned has been not to repeat the dumb

learned has been not to repeat the dumb mistakes I’ve made over the years which

mistakes I’ve made over the years which

mistakes I’ve made over the years which are too numerous to list

action item number three look for new

action item number three look for new opportunities business growth always

opportunities business growth always

opportunities business growth always comes from seizing new opportunities as

comes from seizing new opportunities as

comes from seizing new opportunities as they come up around you you’ll have to

they come up around you you’ll have to

they come up around you you’ll have to make tough decisions if you pursue the

make tough decisions if you pursue the

make tough decisions if you pursue the opportunities or not make sure you take

opportunities or not make sure you take

opportunities or not make sure you take the time to really think about it and if

the time to really think about it and if

the time to really think about it and if it’s going to work out instead of

it’s going to work out instead of

it’s going to work out instead of jumping on board every opportunity that

jumping on board every opportunity that

jumping on board every opportunity that comes by over as long career shorts has

comes by over as long career shorts has

comes by over as long career shorts has come to recognize that they’ll always be

come to recognize that they’ll always be

come to recognize that they’ll always be another deal success however only comes

another deal success however only comes

another deal success however only comes from investing in the ones that he’s

from investing in the ones that he’s

from investing in the ones that he’s really researched and dug down deep to

really researched and dug down deep to

really researched and dug down deep to make sure that it’s a good deal because

make sure that it’s a good deal because

make sure that it’s a good deal because of his reputation onyx is now informed

of his reputation onyx is now informed

of his reputation onyx is now informed whenever any major company comes up for

whenever any major company comes up for

whenever any major company comes up for sale anywhere in North America shorts

sale anywhere in North America shorts

sale anywhere in North America shorts and his team then inspect the books of

and his team then inspect the books of

and his team then inspect the books of each company and the respective markets

each company and the respective markets

each company and the respective markets to see if it’s worth buying shorts is

to see if it’s worth buying shorts is

to see if it’s worth buying shorts is also keen on finding his own potential

also keen on finding his own potential

also keen on finding his own potential acquisitions one that have yet to be

acquisitions one that have yet to be

acquisitions one that have yet to be advertised and that are hiding within a

advertised and that are hiding within a

advertised and that are hiding within a larger parent company according to

larger parent company according to

larger parent company according to Schwartz every decision onyx makes is

Schwartz every decision onyx makes is

Schwartz every decision onyx makes is made on the basis of creating long-term

made on the basis of creating long-term

made on the basis of creating long-term value our philosophy is to operate like

value our philosophy is to operate like

value our philosophy is to operate like a forever owner of an asset we take an

a forever owner of an asset we take an

a forever owner of an asset we take an excruciating length of time to buy an

excruciating length of time to buy an

excruciating length of time to buy an asset we did nothing in the late 1980s

asset we did nothing in the late 1980s

asset we did nothing in the late 1980s because of all the pressure to do deals

because of all the pressure to do deals

because of all the pressure to do deals that’s not our game investments are like

that’s not our game investments are like

that’s not our game investments are like trains and if you miss one don’t worry

trains and if you miss one don’t worry

trains and if you miss one don’t worry because another one will come down the

because another one will come down the

because another one will come down the line

so remember keep your team together take

so remember keep your team together take risks and look for new opportunities to

risks and look for new opportunities to

risks and look for new opportunities to finish up this video I wanted to share

finish up this video I wanted to share

finish up this video I wanted to share one of my favorite true stories about

one of my favorite true stories about

one of my favorite true stories about Gary Schwartz and some of his best

Gary Schwartz and some of his best

Gary Schwartz and some of his best quotes in nineteen-sixty-nine when

quotes in nineteen-sixty-nine when

quotes in nineteen-sixty-nine when shorts of pursuing his MBA at Harvard

shorts of pursuing his MBA at Harvard

shorts of pursuing his MBA at Harvard the school was offering an introductory

the school was offering an introductory

the school was offering an introductory course on computers it was a popular

course on computers it was a popular

course on computers it was a popular course but Schwartz didn’t sign up for

course but Schwartz didn’t sign up for

course but Schwartz didn’t sign up for it quoting the Schwartz I thought I’d

it quoting the Schwartz I thought I’d

it quoting the Schwartz I thought I’d have assistants to do that stuff for me

have assistants to do that stuff for me

have assistants to do that stuff for me which is why I missed the value of the

which is why I missed the value of the

which is why I missed the value of the digital error in so many ways you can’t

digital error in so many ways you can’t

digital error in so many ways you can’t understand the power of technology

understand the power of technology

understand the power of technology unless you use it shorts might have

unless you use it shorts might have

unless you use it shorts might have missed out on the computer course at

missed out on the computer course at

missed out on the computer course at Harvard but what he calls his ridiculous

Harvard but what he calls his ridiculous

Harvard but what he calls his ridiculous attitude towards computers changed after

attitude towards computers changed after

attitude towards computers changed after trip to Bill Gates’s house he gave me a

trip to Bill Gates’s house he gave me a

trip to Bill Gates’s house he gave me a Palm Pilot I got on a plane from Seattle

Palm Pilot I got on a plane from Seattle

Palm Pilot I got on a plane from Seattle to Florida a five hour flight and

to Florida a five hour flight and

to Florida a five hour flight and started on the instruction book I

started on the instruction book I

started on the instruction book I couldn’t figure it out but a time

couldn’t figure it out but a time

couldn’t figure it out but a time Schwartz had landed back home he was

Schwartz had landed back home he was

Schwartz had landed back home he was only on section 3 of 15 in the

only on section 3 of 15 in the

only on section 3 of 15 in the instruction

instruction

instruction I said that’s it recall Schwartz I

I said that’s it recall Schwartz I

I said that’s it recall Schwartz I decided to learn from that day forward

decided to learn from that day forward

decided to learn from that day forward I’m existed onyx be on the leading edge

I’m existed onyx be on the leading edge

I’m existed onyx be on the leading edge of information technology

thank you for joining me for another

thank you for joining me for another edition of modern masters if you enjoyed

edition of modern masters if you enjoyed

edition of modern masters if you enjoyed the video please give a thumbs up I’d

the video please give a thumbs up I’d

the video please give a thumbs up I’d also love to hear your thoughts and

also love to hear your thoughts and

also love to hear your thoughts and feedback if you want to leave a comment

feedback if you want to leave a comment

feedback if you want to leave a comment below the video and stay tuned to the

below the video and stay tuned to the

below the video and stay tuned to the next episode

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