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Twitter Documentary – Success Story


hi I’m Evan Carmichael welcome to

hi I’m Evan Carmichael welcome to another edition modeling the masters I

another edition modeling the masters I

another edition modeling the masters I believe that the fastest and most

believe that the fastest and most

believe that the fastest and most effective way to grow your business is

effective way to grow your business is

effective way to grow your business is to model the strategies of people who

to model the strategies of people who

to model the strategies of people who have already done what you’re trying to

have already done what you’re trying to

have already done what you’re trying to do so today we’re going to look at how

do so today we’re going to look at how

do so today we’re going to look at how three young men who were all coming from

three young men who were all coming from

three young men who were all coming from humble beginnings decided to come

humble beginnings decided to come

humble beginnings decided to come together launch a business which became

together launch a business which became

together launch a business which became one of the most successful and popular

one of the most successful and popular

one of the most successful and popular websites in the world this is a story of

websites in the world this is a story of

websites in the world this is a story of the founders of Twitter and a top three

the founders of Twitter and a top three

the founders of Twitter and a top three lessons and you can learn from their

lessons and you can learn from their

lessons and you can learn from their success Jack Dorsey Christopher Isaac

success Jack Dorsey Christopher Isaac

success Jack Dorsey Christopher Isaac biz stone and Evan Williams were all on

biz stone and Evan Williams were all on

biz stone and Evan Williams were all on different career paths when they met and

different career paths when they met and

different career paths when they met and created one of the world’s most prolific

created one of the world’s most prolific

created one of the world’s most prolific social media sites Twitter in 2000

social media sites Twitter in 2000

social media sites Twitter in 2000 Dorsey started an online company to

Dorsey started an online company to

Dorsey started an online company to dispatch couriers taxis and emergency

dispatch couriers taxis and emergency

dispatch couriers taxis and emergency workers this work would soon evolved

workers this work would soon evolved

workers this work would soon evolved into an idea for real-time status

into an idea for real-time status

into an idea for real-time status communication stones entrepreneurial

communication stones entrepreneurial

communication stones entrepreneurial spirit showed at a young age when he

spirit showed at a young age when he

spirit showed at a young age when he founded a lacrosse team in high school

founded a lacrosse team in high school

founded a lacrosse team in high school and coordinated a senior play after the

and coordinated a senior play after the

and coordinated a senior play after the school decided to cancel it in 1999 a

school decided to cancel it in 1999 a

school decided to cancel it in 1999 a friend of stones pitched him an idea for

friend of stones pitched him an idea for

friend of stones pitched him an idea for a new company called xanga comm which

a new company called xanga comm which

a new company called xanga comm which they launched together but in less than

they launched together but in less than

they launched together but in less than a year stone had grown frustrated with

a year stone had grown frustrated with

a year stone had grown frustrated with the direction of xanga and moved to Los

the direction of xanga and moved to Los

the direction of xanga and moved to Los Angeles where he worked in television

Angeles where he worked in television

Angeles where he worked in television for a while and wrote a book on blogging

for a while and wrote a book on blogging

for a while and wrote a book on blogging Williams grew up on a farm far from the

Williams grew up on a farm far from the

Williams grew up on a farm far from the high-tech lifestyle he would later

high-tech lifestyle he would later

high-tech lifestyle he would later embrace where summers friend you’re

embrace where summers friend you’re

embrace where summers friend you’re getting crops he drifted from working on

getting crops he drifted from working on

getting crops he drifted from working on the family farm to job to several IT

the family farm to job to several IT

the family farm to job to several IT startups in Texas but finally moved to

startups in Texas but finally moved to

startups in Texas but finally moved to Sonoma County California to work with

Sonoma County California to work with

Sonoma County California to work with the technology publishing company

the technology publishing company

the technology publishing company O’Reilly Media all three men were at a

O’Reilly Media all three men were at a

O’Reilly Media all three men were at a crossroad in their lives and it was at

crossroad in their lives and it was at

crossroad in their lives and it was at this crossroad that the three budding

this crossroad that the three budding

this crossroad that the three budding entrepreneurs would come together to

entrepreneurs would come together to

entrepreneurs would come together to make history both Williams and stone are

make history both Williams and stone are

make history both Williams and stone are working for a new Internet company

working for a new Internet company

working for a new Internet company called bloggers but eventually sold it

called bloggers but eventually sold it

called bloggers but eventually sold it to Google and with those stock options

to Google and with those stock options

to Google and with those stock options Williams and stone sold out to start

Williams and stone sold out to start

Williams and stone sold out to start their own company with that o do a

their own company with that o do a

their own company with that o do a podcast company was born in late 2006

podcast company was born in late 2006

podcast company was born in late 2006 William stone and several OD employees

William stone and several OD employees

William stone and several OD employees form obvious corporation while deal was

form obvious corporation while deal was

form obvious corporation while deal was acquired by sonic mountain one is one of

acquired by sonic mountain one is one of

acquired by sonic mountain one is one of obvious his first projects was Twitter

obvious his first projects was Twitter

obvious his first projects was Twitter Dorsey was also nearly fascinated with

Dorsey was also nearly fascinated with

Dorsey was also nearly fascinated with instant

instant

instant Bastien approached the company to see if

Bastien approached the company to see if

Bastien approached the company to see if there was room for his collaboration the

there was room for his collaboration the

there was room for his collaboration the team began a day-long brainstorming

team began a day-long brainstorming

team began a day-long brainstorming session where Dorsey proposed the idea

session where Dorsey proposed the idea

session where Dorsey proposed the idea of using an SMS service to communicate

of using an SMS service to communicate

of using an SMS service to communicate with a small group of people within just

with a small group of people within just

with a small group of people within just two weeks Dorson stone had created

two weeks Dorson stone had created

two weeks Dorson stone had created prototype of Twitter total is launched

prototype of Twitter total is launched

prototype of Twitter total is launched has his own company in April 2007 with

has his own company in April 2007 with

has his own company in April 2007 with Dorsia CEO Dorsey sought the young

Dorsia CEO Dorsey sought the young

Dorsia CEO Dorsey sought the young company through two rounds of venture

company through two rounds of venture

company through two rounds of venture capital funding in 2008 Williamson would

capital funding in 2008 Williamson would

capital funding in 2008 Williamson would become CEO of Twitter with Dorsey taking

become CEO of Twitter with Dorsey taking

become CEO of Twitter with Dorsey taking a role of chairman of the board although

a role of chairman of the board although

a role of chairman of the board although criticized for lack of a business model

criticized for lack of a business model

criticized for lack of a business model by February 2009 Twitter had become the

by February 2009 Twitter had become the

by February 2009 Twitter had become the third most used online social network

third most used online social network

third most used online social network with over 55 million monthly visits the

with over 55 million monthly visits the

with over 55 million monthly visits the trio had not designed Twitter to earn

trio had not designed Twitter to earn

trio had not designed Twitter to earn money and for the moment were happy

money and for the moment were happy

money and for the moment were happy spending their time and energy on

spending their time and energy on

spending their time and energy on improving the service rather than

improving the service rather than

improving the service rather than turning a profit namely by focusing on

turning a profit namely by focusing on

turning a profit namely by focusing on simplicity constraint and craftsmanship

simplicity constraint and craftsmanship

simplicity constraint and craftsmanship Twitter meanwhile has grown from being

Twitter meanwhile has grown from being

Twitter meanwhile has grown from being as a social networking site to important

as a social networking site to important

as a social networking site to important news distribution tool that gets

news distribution tool that gets

news distribution tool that gets listened to around the world people are

listened to around the world people are

listened to around the world people are no longer using it just to update

no longer using it just to update

no longer using it just to update friends on their meals of the day

friends on their meals of the day

friends on their meals of the day Twitter’s popularity spiked for instance

Twitter’s popularity spiked for instance

Twitter’s popularity spiked for instance during the Iranian elections with news

during the Iranian elections with news

during the Iranian elections with news of events being reported on site before

of events being reported on site before

of events being reported on site before mainstream media found out the US

mainstream media found out the US

mainstream media found out the US government even asked a company to

government even asked a company to

government even asked a company to postpone a 90-minute scheduled

postpone a 90-minute scheduled

postpone a 90-minute scheduled maintenance outage journey elections in

maintenance outage journey elections in

maintenance outage journey elections in order to ensure people could continue to

order to ensure people could continue to

order to ensure people could continue to use it to share updates today Twitter is

use it to share updates today Twitter is

use it to share updates today Twitter is one of the most widely used daily sites

one of the most widely used daily sites

one of the most widely used daily sites where people around the world including

where people around the world including

where people around the world including the President of the United States by

the President of the United States by

the President of the United States by starting small and by taking steps every

starting small and by taking steps every

starting small and by taking steps every day to grow their business the Twitter

day to grow their business the Twitter

day to grow their business the Twitter founders were able to go from having a

founders were able to go from having a

founders were able to go from having a working demo made in two weeks to

working demo made in two weeks to

working demo made in two weeks to building one of the most successful

building one of the most successful

building one of the most successful websites in the world to help you expand

websites in the world to help you expand

websites in the world to help you expand your business

your business

your business here are three auction items you can

here are three auction items you can

here are three auction items you can learn from the Twitter guys

action I’m number one choose

action I’m number one choose collaboration over competition those the

collaboration over competition those the

collaboration over competition those the last time you partner with your

last time you partner with your

last time you partner with your competition might sound like a strange

competition might sound like a strange

competition might sound like a strange concept but there’s sometimes

concept but there’s sometimes

concept but there’s sometimes opportunities to be had by collaborating

opportunities to be had by collaborating

opportunities to be had by collaborating with them as an entrepreneur should be

with them as an entrepreneur should be

with them as an entrepreneur should be the best at what you do even if it’s

the best at what you do even if it’s

the best at what you do even if it’s only in a very limited area it means

only in a very limited area it means

only in a very limited area it means that for some clients you’re the best

that for some clients you’re the best

that for some clients you’re the best option and for others might not be you

option and for others might not be you

option and for others might not be you might create referral opportunities with

might create referral opportunities with

might create referral opportunities with competitors you respect who have a

competitors you respect who have a

competitors you respect who have a slightly different skill set I might

slightly different skill set I might

slightly different skill set I might also open up chances to bid on projects

also open up chances to bid on projects

also open up chances to bid on projects together to line the client which either

together to line the client which either

together to line the client which either one of you could get on your own keep an

one of you could get on your own keep an

one of you could get on your own keep an open mind to collaborating with your

open mind to collaborating with your

open mind to collaborating with your competitors the cofounders of Twitter

competitors the cofounders of Twitter

competitors the cofounders of Twitter have taken a unique approach to their

have taken a unique approach to their

have taken a unique approach to their operations they’re choosing

operations they’re choosing

operations they’re choosing collaboration over competition the

collaboration over competition the

collaboration over competition the promotion of open information exchange

promotion of open information exchange

promotion of open information exchange where it might have once been blocked

where it might have once been blocked

where it might have once been blocked and instilling that culture throughout

and instilling that culture throughout

and instilling that culture throughout the company Twitter also worked with

the company Twitter also worked with

the company Twitter also worked with some of the industry’s heavy hitters

some of the industry’s heavy hitters

some of the industry’s heavy hitters when it came under attack from hackers

when it came under attack from hackers

when it came under attack from hackers early on Stone likes to call it

early on Stone likes to call it

early on Stone likes to call it nourishing the ecosystem and believes

nourishing the ecosystem and believes

nourishing the ecosystem and believes Twitter has a role to play in

Twitter has a role to play in

Twitter has a role to play in facilitating the open exchange of

facilitating the open exchange of

facilitating the open exchange of information in all its forms the

information in all its forms the

information in all its forms the cofounders believed that collaborating

cofounders believed that collaborating

cofounders believed that collaborating with a competition will help everyone

with a competition will help everyone

with a competition will help everyone out this concept is not unique to the

out this concept is not unique to the

out this concept is not unique to the business world but has continued to work

business world but has continued to work

business world but has continued to work for Twitter according to Dorsey Stone

for Twitter according to Dorsey Stone

for Twitter according to Dorsey Stone and Williams there’s a lot we can learn

and Williams there’s a lot we can learn

and Williams there’s a lot we can learn from smart people out in the world

from smart people out in the world

from smart people out in the world previous companies I’ve left before I

previous companies I’ve left before I

previous companies I’ve left before I left I left because I didn’t really like

left I left because I didn’t really like

left I left because I didn’t really like where the culture was going and I wanted

where the culture was going and I wanted

where the culture was going and I wanted to leave I was too young to realize that

to leave I was too young to realize that

to leave I was too young to realize that I could have an impact on changing it if

I could have an impact on changing it if

I could have an impact on changing it if I didn’t like it I could work harder I

I didn’t like it I could work harder I

I didn’t like it I could work harder I think a lot of folks are just wired that

think a lot of folks are just wired that

think a lot of folks are just wired that way it’s product a or product be like

way it’s product a or product be like

way it’s product a or product be like those blind taste tests there’s

those blind taste tests there’s

those blind taste tests there’s something healthy about friendly

something healthy about friendly

something healthy about friendly competition it’s like a scrimmage or

competition it’s like a scrimmage or

competition it’s like a scrimmage or pickup game that’s good but the truth of

pickup game that’s good but the truth of

pickup game that’s good but the truth of it is that we’re all working together

it is that we’re all working together

it is that we’re all working together it’s like Coke versus Pepsi I notice the

it’s like Coke versus Pepsi I notice the

it’s like Coke versus Pepsi I notice the other day that they’re following each

other day that they’re following each

other day that they’re following each other on Twitter actually I’m number two

other on Twitter actually I’m number two

other on Twitter actually I’m number two make it fun starting running a business

make it fun starting running a business

make it fun starting running a business is going to be one of the hardest most

is going to be one of the hardest most

is going to be one of the hardest most challenging things you ever do in your

challenging things you ever do in your

challenging things you ever do in your life so you might as well have some fun

life so you might as well have some fun

life so you might as well have some fun doing it if you’re going to work every

doing it if you’re going to work every

doing it if you’re going to work every day hating it

day hating it

day hating it you need to change things up find a way

you need to change things up find a way

you need to change things up find a way to make it more fun and you not only

to make it more fun and you not only

to make it more fun and you not only enjoy it more you get better results

enjoy it more you get better results

enjoy it more you get better results from it as well from the beginning the

from it as well from the beginning the

from it as well from the beginning the co-founders approached

co-founders approached

co-founders approached honey a little differently than most

honey a little differently than most

honey a little differently than most they didn’t know how they’re going to

they didn’t know how they’re going to

they didn’t know how they’re going to make a profit from it and they weren’t

make a profit from it and they weren’t

make a profit from it and they weren’t sure exactly who would use it but what

sure exactly who would use it but what

sure exactly who would use it but what they did know was that they liked using

they did know was that they liked using

they did know was that they liked using it today despite the popularity to the

it today despite the popularity to the

it today despite the popularity to the service and the near you know celebrity

service and the near you know celebrity

service and the near you know celebrity status of its founders the three

status of its founders the three

status of its founders the three entrepreneurs have managed to keep

entrepreneurs have managed to keep

entrepreneurs have managed to keep themselves in check why because they’re

themselves in check why because they’re

themselves in check why because they’re just having fun

just having fun

just having fun still they continue to enjoy all that

still they continue to enjoy all that

still they continue to enjoy all that their business is brought them including

their business is brought them including

their business is brought them including a new vocabulary the co-founders found

a new vocabulary the co-founders found

a new vocabulary the co-founders found it funny that some of the words accrued

it funny that some of the words accrued

it funny that some of the words accrued have made it into the official

have made it into the official

have made it into the official dictionary according to the founders

dictionary according to the founders

dictionary according to the founders early on someone said Twitter is fun but

early on someone said Twitter is fun but

early on someone said Twitter is fun but it isn’t useful I’ve said neither is ice

it isn’t useful I’ve said neither is ice

it isn’t useful I’ve said neither is ice cream so what if it’s just fun we’re

cream so what if it’s just fun we’re

cream so what if it’s just fun we’re working out odyo but we weren’t as

working out odyo but we weren’t as

working out odyo but we weren’t as passionate about the podcast and service

passionate about the podcast and service

passionate about the podcast and service as we should have been we weren’t using

as we should have been we weren’t using

as we should have been we weren’t using it and that was a problem

it and that was a problem

it and that was a problem Twitter got started because F give us

Twitter got started because F give us

Twitter got started because F give us some freedom to think along different

some freedom to think along different

some freedom to think along different lines there are different ways to

lines there are different ways to

lines there are different ways to approach a startup one thing I admired

approach a startup one thing I admired

approach a startup one thing I admired about Google is we said this thing is

about Google is we said this thing is

about Google is we said this thing is huge and we’re going to kick ass at it

huge and we’re going to kick ass at it

huge and we’re going to kick ass at it people ask how big is a market for

people ask how big is a market for

people ask how big is a market for blogging I said I don’t know but if we

blogging I said I don’t know but if we

blogging I said I don’t know but if we make it awesome lots of people would do

make it awesome lots of people would do

make it awesome lots of people would do it with Twitter there is no market other

it with Twitter there is no market other

it with Twitter there is no market other than we knew it was cool action I’m

than we knew it was cool action I’m

than we knew it was cool action I’m number three key in on culture once you

number three key in on culture once you

number three key in on culture once you start building beyond yourself you’re

start building beyond yourself you’re

start building beyond yourself you’re going to have to start thinking about

going to have to start thinking about

going to have to start thinking about the culture that you want to create at

the culture that you want to create at

the culture that you want to create at your company what is your company

your company what is your company

your company what is your company staying for and what values do you want

staying for and what values do you want

staying for and what values do you want embody you have an opportunity to hire

embody you have an opportunity to hire

embody you have an opportunity to hire people who share those values and you

people who share those values and you

people who share those values and you can create that culture from the

can create that culture from the

can create that culture from the beginning if you don’t create it

beginning if you don’t create it

beginning if you don’t create it yourself a culture will naturally form

yourself a culture will naturally form

yourself a culture will naturally form on its own and might not reflect the

on its own and might not reflect the

on its own and might not reflect the direction you wanted to take so plan

direction you wanted to take so plan

direction you wanted to take so plan accordingly

accordingly

accordingly Dorsey stone and Williams of trying to

Dorsey stone and Williams of trying to

Dorsey stone and Williams of trying to build Twitter into more than just a

build Twitter into more than just a

build Twitter into more than just a microblogging service but into a

microblogging service but into a

microblogging service but into a superorganism into a company that

superorganism into a company that

superorganism into a company that cultivates a healthy work environment

cultivates a healthy work environment

cultivates a healthy work environment and culture as much as it does

and culture as much as it does

and culture as much as it does technological innovation the Twitter

technological innovation the Twitter

technological innovation the Twitter office itself was even designed to

office itself was even designed to

office itself was even designed to cultivate an open and fun work

cultivate an open and fun work

cultivate an open and fun work environment there are brick walls high

environment there are brick walls high

environment there are brick walls high ceilings and no cubicles employees work

ceilings and no cubicles employees work

ceilings and no cubicles employees work side by side at their stations on modern

side by side at their stations on modern

side by side at their stations on modern furniture breakfast is catered with

furniture breakfast is catered with

furniture breakfast is catered with everything from soy yogurt to fresh

everything from soy yogurt to fresh

everything from soy yogurt to fresh strawberries then comes lunch also

strawberries then comes lunch also

strawberries then comes lunch also catered for employees including soups

catered for employees including soups

catered for employees including soups salads and sandwiches

salads and sandwiches

salads and sandwiches Thursday at Twitter headquarters is a

Thursday at Twitter headquarters is a

Thursday at Twitter headquarters is a particularly special day where a guest

particularly special day where a guest

particularly special day where a guest speaker anywhere from a businessman to a

speaker anywhere from a businessman to a

speaker anywhere from a businessman to a musician jonesing for lunch

musician jonesing for lunch

musician jonesing for lunch employees are then encouraged to tweet

employees are then encouraged to tweet

employees are then encouraged to tweet about the lunch as it happens based on

about the lunch as it happens based on

about the lunch as it happens based on their own personal experiences from

their own personal experiences from

their own personal experiences from working out other company’s Twitter

working out other company’s Twitter

working out other company’s Twitter co-founders decided to place a heavy

co-founders decided to place a heavy

co-founders decided to place a heavy emphasis on making sure that theirs was

emphasis on making sure that theirs was

emphasis on making sure that theirs was a company people wanted to go to work

a company people wanted to go to work

a company people wanted to go to work for every day according to the founders

for every day according to the founders

for every day according to the founders he was very genuinely wants to innovate

he was very genuinely wants to innovate

he was very genuinely wants to innovate not just from a product or

not just from a product or

not just from a product or technologically sent according to stone

technologically sent according to stone

technologically sent according to stone when thinking about Williams he very

when thinking about Williams he very

when thinking about Williams he very genuinely wants to innovate not just him

genuinely wants to innovate not just him

genuinely wants to innovate not just him a product of technology standpoint but

a product of technology standpoint but

a product of technology standpoint but from a company standpoint for me I’ve

from a company standpoint for me I’ve

from a company standpoint for me I’ve learned about what it means to focus on

learned about what it means to focus on

learned about what it means to focus on a culture to build social responsibility

a culture to build social responsibility

a culture to build social responsibility and the idea of a company is a

and the idea of a company is a

and the idea of a company is a superorganism we focus a lot on culture

superorganism we focus a lot on culture

superorganism we focus a lot on culture specifically we don’t want to end up

specifically we don’t want to end up

specifically we don’t want to end up like that child actor who found success

like that child actor who found success

like that child actor who found success early and grew up all weird and freaky

early and grew up all weird and freaky

early and grew up all weird and freaky we want to remain okay just because we

we want to remain okay just because we

we want to remain okay just because we found success early and in many ways got

found success early and in many ways got

found success early and in many ways got lucky doesn’t mean we’re a bunch of

lucky doesn’t mean we’re a bunch of

lucky doesn’t mean we’re a bunch of geniuses it means what it means

geniuses it means what it means

geniuses it means what it means so remember choose collaboration over

so remember choose collaboration over

so remember choose collaboration over competition make it fun and key in on

competition make it fun and key in on

competition make it fun and key in on culture to finish up this video I wanted

culture to finish up this video I wanted

culture to finish up this video I wanted to share with my favorite true stories

to share with my favorite true stories

to share with my favorite true stories about the Twitter guys and some of the

about the Twitter guys and some of the

about the Twitter guys and some of the most inspirational quotes Buddha’s been

most inspirational quotes Buddha’s been

most inspirational quotes Buddha’s been used by everyday people to report

used by everyday people to report

used by everyday people to report incidents around the world these

incidents around the world these

incidents around the world these remarkable events have been picked up by

remarkable events have been picked up by

remarkable events have been picked up by news agencies and reported through local

news agencies and reported through local

news agencies and reported through local broadcasts and channels while Dorsey

broadcasts and channels while Dorsey

broadcasts and channels while Dorsey stone and Williams never thought their

stone and Williams never thought their

stone and Williams never thought their technological innovation would become a

technological innovation would become a

technological innovation would become a major way of reporting instant news

major way of reporting instant news

major way of reporting instant news stories they do joke about sitting

stories they do joke about sitting

stories they do joke about sitting around thinking of new words to describe

around thinking of new words to describe

around thinking of new words to describe the creation after brainstorming they

the creation after brainstorming they

the creation after brainstorming they came up with the name Twitter but also

came up with the name Twitter but also

came up with the name Twitter but also called the process of delivering

called the process of delivering

called the process of delivering real-time information sending a tweet or

real-time information sending a tweet or

real-time information sending a tweet or tweeting the inside joke according to

tweeting the inside joke according to

tweeting the inside joke according to Dorsey is that these two made-up words

Dorsey is that these two made-up words

Dorsey is that these two made-up words are now in the newest official English

are now in the newest official English

are now in the newest official English dictionary Stone said we never believed

dictionary Stone said we never believed

dictionary Stone said we never believed these made-up words that we thought were

these made-up words that we thought were

these made-up words that we thought were just funny ways to describe our

just funny ways to describe our

just funny ways to describe our invention would become actual English

invention would become actual English

invention would become actual English words found in a dictionary

words found in a dictionary

words found in a dictionary you

thank you for joining me for another

thank you for joining me for another edition Melina masters if you like the

edition Melina masters if you like the

edition Melina masters if you like the video and you want to see more please

video and you want to see more please

video and you want to see more please give it a thumbs up below I’d also love

give it a thumbs up below I’d also love

give it a thumbs up below I’d also love to hear oh you have to think if you want

to hear oh you have to think if you want

to hear oh you have to think if you want to leave a comment under the video I

to leave a comment under the video I

to leave a comment under the video I always read those and try to respond

always read those and try to respond

always read those and try to respond everybody so thank you and we’ll see you

everybody so thank you and we’ll see you

everybody so thank you and we’ll see you on the next episode

”

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