hello believe nation I made the mentor me series to try to
I made the mentor me series to try to
I made the mentor me series to try to hang around people who’ve done a lot
hang around people who’ve done a lot
hang around people who’ve done a lot more than us and by spending a little
more than us and by spending a little
more than us and by spending a little bit more time with them hopefully some
bit more time with them hopefully some
bit more time with them hopefully some of their their beliefs our mindset their
of their their beliefs our mindset their
of their their beliefs our mindset their attitude their habits seep into us to
attitude their habits seep into us to
attitude their habits seep into us to help us become the best version of
help us become the best version of
help us become the best version of ourselves so today we’re going to learn
ourselves so today we’re going to learn
ourselves so today we’re going to learn from simon Sinek on motivation mentor me
from simon Sinek on motivation mentor me
from simon Sinek on motivation mentor me Simon
Simon
Simon [Music]
outside in the world is danger at all
outside in the world is danger at all times for various reasons in caveman
times for various reasons in caveman
times for various reasons in caveman times that danger may have been you know
times that danger may have been you know
times that danger may have been you know a saber-toothed tiger it may have been
a saber-toothed tiger it may have been
a saber-toothed tiger it may have been the weather it may have been a lack of
the weather it may have been a lack of
the weather it may have been a lack of resources it may have been who knows any
resources it may have been who knows any
resources it may have been who knows any number of things things that with no
number of things things that with no
number of things things that with no conscience are trying to kill you they
conscience are trying to kill you they
conscience are trying to kill you they want to end your life and so how do we
want to end your life and so how do we
want to end your life and so how do we survive we work together and together we
survive we work together and together we
survive we work together and together we come together in our groups in our
come together in our groups in our
come together in our groups in our companies and our tribes to feel like we
companies and our tribes to feel like we
companies and our tribes to feel like we belong to be around people who believe
belong to be around people who believe
belong to be around people who believe we believe so that we may feel safe when
we believe so that we may feel safe when
we believe so that we may feel safe when we’re surrounded by people who have our
we’re surrounded by people who have our
we’re surrounded by people who have our best interests in mind and we feel safe
best interests in mind and we feel safe
best interests in mind and we feel safe we will organize ourselves and cooperate
we will organize ourselves and cooperate
we will organize ourselves and cooperate to face the dangers externally
to face the dangers externally
to face the dangers externally don’t forget the outside dangers are a
don’t forget the outside dangers are a
don’t forget the outside dangers are a constant in a modern world the outside
constant in a modern world the outside
constant in a modern world the outside dangers may be your competition that’s
dangers may be your competition that’s
dangers may be your competition that’s trying to put you out of business or at
trying to put you out of business or at
trying to put you out of business or at least steal your business it might be
least steal your business it might be
least steal your business it might be the herbs and flows of the economy it
the herbs and flows of the economy it
the herbs and flows of the economy it might be terrorism all of these unknowns
might be terrorism all of these unknowns
might be terrorism all of these unknowns all trying to put you out of business
all trying to put you out of business
all trying to put you out of business take away your job take away your
take away your job take away your
take away your job take away your livelihood end it for you nothing
livelihood end it for you nothing
livelihood end it for you nothing personal it’s a constant inside our
personal it’s a constant inside our
personal it’s a constant inside our organizations the dangers we face are
organizations the dangers we face are
organizations the dangers we face are not a constant they are a variable and
not a constant they are a variable and
not a constant they are a variable and they are the decisions of leadership as
they are the decisions of leadership as
they are the decisions of leadership as to how safe they make us feel when we go
to how safe they make us feel when we go
to how safe they make us feel when we go to work this is the job of leaders ASA
to work this is the job of leaders ASA
to work this is the job of leaders ASA said it better than I can there’s an
said it better than I can there’s an
said it better than I can there’s an Aesop fable about four oxen that stand
Aesop fable about four oxen that stand
Aesop fable about four oxen that stand tailed to tail whenever the lion tries
tailed to tail whenever the lion tries
tailed to tail whenever the lion tries to eat them no matter what angle from
to eat them no matter what angle from
to eat them no matter what angle from which he attacks he will always be met
which he attacks he will always be met
which he attacks he will always be met with horns
with horns
with horns however due to infighting and
however due to infighting and
however due to infighting and disagreements they separate and they go
disagreements they separate and they go
disagreements they separate and they go and graze in different parts of the
and graze in different parts of the
and graze in different parts of the field and one by one the lion picks them
field and one by one the lion picks them
field and one by one the lion picks them off and kills them all when we stand
off and kills them all when we stand
off and kills them all when we stand together we can more easily face the
together we can more easily face the
together we can more easily face the dangers outside when we break up inside
dangers outside when we break up inside
dangers outside when we break up inside our companies if our leaders don’t allow
our companies if our leaders don’t allow
our companies if our leaders don’t allow us a space to feel safe inside our own
us a space to feel safe inside our own
us a space to feel safe inside our own companies to feel like we belong then we
companies to feel like we belong then we
companies to feel like we belong then we have to we’re forced to exert our own
have to we’re forced to exert our own
have to we’re forced to exert our own energy to protect ourselves from each
energy to protect ourselves from each
energy to protect ourselves from each other and by the way expose ourselves to
other and by the way expose ourselves to
other and by the way expose ourselves to greater danger from the outside if you
greater danger from the outside if you
greater danger from the outside if you have to worry about politics if you have
have to worry about politics if you have
have to worry about politics if you have to worry about someone
to worry about someone
to worry about someone your credit if you have to worry about
your credit if you have to worry about
your credit if you have to worry about your bus not having your back think
your bus not having your back think
your bus not having your back think about the energy you invest not in your
about the energy you invest not in your
about the energy you invest not in your business not in the products you’re
business not in the products you’re
business not in the products you’re trying to develop not in your work not
trying to develop not in your work not
trying to develop not in your work not in how great you’re producing not in
in how great you’re producing not in
in how great you’re producing not in your creativity but in just keeping
your creativity but in just keeping
your creativity but in just keeping yourself feeling safe this is
yourself feeling safe this is
yourself feeling safe this is destructive the responsibility of
destructive the responsibility of
destructive the responsibility of leadership is two things one to
leadership is two things one to
leadership is two things one to determine who gets in and who doesn’t
determine who gets in and who doesn’t
determine who gets in and who doesn’t get in this is what it means to start
get in this is what it means to start
get in this is what it means to start with why what are our values what are
with why what are our values what are
with why what are our values what are our beliefs who can we allow in second
our beliefs who can we allow in second
our beliefs who can we allow in second thing is to decide how big this is how
thing is to decide how big this is how
thing is to decide how big this is how big do we make the circle of safety how
big do we make the circle of safety how
big do we make the circle of safety how big do we make the circle of belonging
big do we make the circle of belonging
big do we make the circle of belonging do we keep it around just our c-level
do we keep it around just our c-level
do we keep it around just our c-level executives and call it an inner circle
executives and call it an inner circle
executives and call it an inner circle and allow others to try and fend for
and allow others to try and fend for
and allow others to try and fend for themselves and maybe if we try and get
themselves and maybe if we try and get
themselves and maybe if we try and get into our inner circle or do we extend it
into our inner circle or do we extend it
into our inner circle or do we extend it to the outermost edges of the
to the outermost edges of the
to the outermost edges of the organization great leaders extend the
organization great leaders extend the
organization great leaders extend the circle of safety the circle of belonging
circle of safety the circle of belonging
circle of safety the circle of belonging out to the outermost edges so the most
out to the outermost edges so the most
out to the outermost edges so the most junior person feels like they belong
junior person feels like they belong
junior person feels like they belong feels safe I did a little experiment
feels safe I did a little experiment
feels safe I did a little experiment with them with a homeless person not
with them with a homeless person not
with them with a homeless person not like on them it’s not like electrodes
like on them it’s not like electrodes
like on them it’s not like electrodes with them voluntarily help me because
with them voluntarily help me because
with them voluntarily help me because the whole idea of giving right give it
the whole idea of giving right give it
the whole idea of giving right give it you’ve all walk down the street and
you’ve all walk down the street and
you’ve all walk down the street and you’ve all seen someone begging and you
you’ve all seen someone begging and you
you’ve all seen someone begging and you either have or haven’t thrown a few
either have or haven’t thrown a few
either have or haven’t thrown a few pennies in their cup when you do you
pennies in their cup when you do you
pennies in their cup when you do you feel good you bought that feeling that
feel good you bought that feeling that
feel good you bought that feeling that is a legitimate commercial transaction
is a legitimate commercial transaction
is a legitimate commercial transaction you know commercial transactions are
you know commercial transactions are
you know commercial transactions are defined as the exchange of consideration
defined as the exchange of consideration
defined as the exchange of consideration there was an exchange of consideration
there was an exchange of consideration
there was an exchange of consideration here you gave money you got the feeling
here you gave money you got the feeling
here you gave money you got the feeling of goodwill you paid for that feeling if
of goodwill you paid for that feeling if
of goodwill you paid for that feeling if you didn’t give money you either feel
you didn’t give money you either feel
you didn’t give money you either feel nothing or you feel bad you can’t feel
nothing or you feel bad you can’t feel
nothing or you feel bad you can’t feel good by not giving all right you paid
good by not giving all right you paid
good by not giving all right you paid for that feeling so now the question is
for that feeling so now the question is
for that feeling so now the question is how is that person encouraging us to
how is that person encouraging us to
how is that person encouraging us to give the joke is they act like every
give the joke is they act like every
give the joke is they act like every corporation in the world they talk about
corporation in the world they talk about
corporation in the world they talk about themselves
themselves
themselves Mee Mee Mee Mee Mee Mee Mee right like
Mee Mee Mee Mee Mee Mee Mee right like
Mee Mee Mee Mee Mee Mee Mee right like they sit there with their little outdoor
they sit there with their little outdoor
they sit there with their little outdoor advertising little sign right
advertising little sign right
advertising little sign right and it says I’m homeless I’m hungry I
and it says I’m homeless I’m hungry I
and it says I’m homeless I’m hungry I got 12 kids I’m a veteran
got 12 kids I’m a veteran
got 12 kids I’m a veteran god bless they got it all in they’re
god bless they got it all in they’re
god bless they got it all in they’re trying to appeal to somebody the
trying to appeal to somebody the
trying to appeal to somebody the religious vote the veteran vote you know
religious vote the veteran vote you know
religious vote the veteran vote you know the child sympathizer surround yourself
the child sympathizer surround yourself
the child sympathizer surround yourself with lots of pets go for that one too
with lots of pets go for that one too
with lots of pets go for that one too right all in an attempt to get something
right all in an attempt to get something
right all in an attempt to get something from someone takers not givers right all
from someone takers not givers right all
from someone takers not givers right all about me well what what corporations do
about me well what what corporations do
about me well what what corporations do we’ve added more RAM we’ve added more
we’ve added more RAM we’ve added more
we’ve added more RAM we’ve added more rom we’ve added more speed this one’s
rom we’ve added more speed this one’s
rom we’ve added more speed this one’s number one we’re the biggest we’re the
number one we’re the biggest we’re the
number one we’re the biggest we’re the best we’ve been around since 1969 we’re
best we’ve been around since 1969 we’re
best we’ve been around since 1969 we’re better than them we’re faster than them
better than them we’re faster than them
better than them we’re faster than them we’re more efficient than that one me me
we’re more efficient than that one me me
we’re more efficient than that one me me me me me me me me me me and so even if
me me me me me me me me and so even if
me me me me me me me me and so even if we buy their product guess what yeah I’m
we buy their product guess what yeah I’m
we buy their product guess what yeah I’m gonna feel much so I did this little
gonna feel much so I did this little
gonna feel much so I did this little experiment I found a nice homeless lady
experiment I found a nice homeless lady
experiment I found a nice homeless lady on the streets of New York who’s willing
on the streets of New York who’s willing
on the streets of New York who’s willing to help out and I learned that with her
to help out and I learned that with her
to help out and I learned that with her sign which was pretty typical I’m
sign which was pretty typical I’m
sign which was pretty typical I’m homeless I’m hungry remember but she
homeless I’m hungry remember but she
homeless I’m hungry remember but she makes between 20 and 30 dollars a day
makes between 20 and 30 dollars a day
makes between 20 and 30 dollars a day for you know for a day’s worth of work 8
for you know for a day’s worth of work 8
for you know for a day’s worth of work 8 to 10 hours of sitting there selling
to 10 hours of sitting there selling
to 10 hours of sitting there selling goodwill 8 to 10 hours she’ll make 20 to
goodwill 8 to 10 hours she’ll make 20 to
goodwill 8 to 10 hours she’ll make 20 to $30 $30 was considered a good day I
$30 $30 was considered a good day I
$30 $30 was considered a good day I changed her sign and the new sign made
changed her sign and the new sign made
changed her sign and the new sign made her $40 in two hours and then she left
it’s one of the reasons she’s homeless
it’s one of the reasons she’s homeless is because she’s decided that she only
is because she’s decided that she only
is because she’s decided that she only needs 20 to 30 dollars a day to live if
needs 20 to 30 dollars a day to live if
needs 20 to 30 dollars a day to live if she stayed she would have made $150 the
she stayed she would have made $150 the
she stayed she would have made $150 the point is she made 40 bucks in two hours
point is she made 40 bucks in two hours
point is she made 40 bucks in two hours where the signs say the sign said if you
where the signs say the sign said if you
where the signs say the sign said if you only give once a month please think of
only give once a month please think of
only give once a month please think of me next time it has nothing to do with
me next time it has nothing to do with
me next time it has nothing to do with the taker it has everything to do with
the taker it has everything to do with
the taker it has everything to do with the giver and what are the objections
the giver and what are the objections
the giver and what are the objections people give when they don’t give I can’t
people give when they don’t give I can’t
people give when they don’t give I can’t give to everyone how do I know that they
give to everyone how do I know that they
give to everyone how do I know that they really need it and so I address both
really need it and so I address both
really need it and so I address both those concerns I know you can’t get to
those concerns I know you can’t get to
those concerns I know you can’t get to everyone so if you only give once a
everyone so if you only give once a
everyone so if you only give once a month my cause is legitimate I will
month my cause is legitimate I will
month my cause is legitimate I will still be here when you’re ready to give
still be here when you’re ready to give
still be here when you’re ready to give 40 bucks two hours make it about them
40 bucks two hours make it about them
40 bucks two hours make it about them not about you the fact of the matter is
not about you the fact of the matter is
not about you the fact of the matter is 100 percent of customers are people and
100 percent of customers are people and
100 percent of customers are people and 100 percent of clients are people and
100 percent of clients are people and
100 percent of clients are people and 100 percent of employees are people I
100 percent of employees are people I
100 percent of employees are people I don’t care how good your product is I
don’t care how good your product is I
don’t care how good your product is I don’t care how good your marketing is I
don’t care how good your marketing is I
don’t care how good your marketing is I don’t care how good your design is if
don’t care how good your design is if
don’t care how good your design is if you don’t understand people you don’t
you don’t understand people you don’t
you don’t understand people you don’t understand business we are social
understand business we are social
understand business we are social animals we are human beings and our
animals we are human beings and our
animals we are human beings and our survival depends on our ability to form
survival depends on our ability to form
survival depends on our ability to form trusting relationships do you ever watch
trusting relationships do you ever watch
trusting relationships do you ever watch Deadliest Catch on the Discovery Channel
Deadliest Catch on the Discovery Channel
Deadliest Catch on the Discovery Channel I’m slipping through channels one night
I’m slipping through channels one night
I’m slipping through channels one night and Deadliest Catch came on and on this
and Deadliest Catch came on and on this
and Deadliest Catch came on and on this episode just random they were in a huge
episode just random they were in a huge
episode just random they were in a huge storm now for those of you who don’t
storm now for those of you who don’t
storm now for those of you who don’t know Deadliest Catch they take these
know Deadliest Catch they take these
know Deadliest Catch they take these crab fishing boats out in the Bering Sea
crab fishing boats out in the Bering Sea
crab fishing boats out in the Bering Sea which is like terrible and they put
which is like terrible and they put
which is like terrible and they put cameras on them and we watch right the
cameras on them and we watch right the
cameras on them and we watch right the reason that’s I guess significant is
reason that’s I guess significant is
reason that’s I guess significant is because these crab fishermen have I
because these crab fishermen have I
because these crab fishermen have I think one of the top 5 deadliest jobs in
think one of the top 5 deadliest jobs in
think one of the top 5 deadliest jobs in the world you know I don’t know what the
the world you know I don’t know what the
the world you know I don’t know what the exact number is but dozens of fishermen
exact number is but dozens of fishermen
exact number is but dozens of fishermen die every year doing doing this we
die every year doing doing this we
die every year doing doing this we apparently find that entertaining but it
apparently find that entertaining but it
apparently find that entertaining but it actually is so they have cameras only on
actually is so they have cameras only on
actually is so they have cameras only on five or six of the ships even though
five or six of the ships even though
five or six of the ships even though there are many many many ships that go
there are many many many ships that go
there are many many many ships that go out fishing every season and they don’t
out fishing every season and they don’t
out fishing every season and they don’t really come into proximity with each
really come into proximity with each
really come into proximity with each other because you know the oceans huge
other because you know the oceans huge
other because you know the oceans huge and
and
and usually sabotage each other and give
usually sabotage each other and give
usually sabotage each other and give each other false information because
each other false information because
each other false information because they’re all competitors they’re all
they’re all competitors they’re all
they’re all competitors they’re all looking to get the crabs and you know
looking to get the crabs and you know
looking to get the crabs and you know make sure that they find them somebody
make sure that they find them somebody
make sure that they find them somebody else doesn’t and yeah it’s business
else doesn’t and yeah it’s business
else doesn’t and yeah it’s business right it’s just business it’s okay we
right it’s just business it’s okay we
right it’s just business it’s okay we all do the same thing in our own
all do the same thing in our own
all do the same thing in our own companies and in this one episode this
companies and in this one episode this
companies and in this one episode this big huge storm was so violent that they
big huge storm was so violent that they
big huge storm was so violent that they had to bring all the pots which are the
had to bring all the pots which are the
had to bring all the pots which are the big cages that they catch the crabs and
big cages that they catch the crabs and
big cages that they catch the crabs and they to bring all the pots back on the
they to bring all the pots back on the
they to bring all the pots back on the boat and wait out the storm
boat and wait out the storm
boat and wait out the storm and just by dumb luck one of the boats
and just by dumb luck one of the boats
and just by dumb luck one of the boats that had cameras on it was in proximity
that had cameras on it was in proximity
that had cameras on it was in proximity of a boat that didn’t have cameras on it
of a boat that didn’t have cameras on it
of a boat that didn’t have cameras on it and so they filmed they had secured all
and so they filmed they had secured all
and so they filmed they had secured all their pots on the deck and so they
their pots on the deck and so they
their pots on the deck and so they started filming the other boat and they
started filming the other boat and they
started filming the other boat and they filmed a guy climbing on the outside of
filmed a guy climbing on the outside of
filmed a guy climbing on the outside of the cage securing the pots and all of a
the cage securing the pots and all of a
the cage securing the pots and all of a sudden a huge wave hits the side of the
sudden a huge wave hits the side of the
sudden a huge wave hits the side of the boat and the guys not there anymore and
boat and the guys not there anymore and
boat and the guys not there anymore and the people on the boat with the camera
the people on the boat with the camera
the people on the boat with the camera starts screaming Man Overboard Man
starts screaming Man Overboard Man
starts screaming Man Overboard Man Overboard Man Overboard and they turned
Overboard Man Overboard and they turned
Overboard Man Overboard and they turned their boat towards where they think he
their boat towards where they think he
their boat towards where they think he might be he’s a stranger they don’t know
might be he’s a stranger they don’t know
might be he’s a stranger they don’t know him they don’t know the the crew members
him they don’t know the the crew members
him they don’t know the the crew members of the other boat and yet they react and
of the other boat and yet they react and
of the other boat and yet they react and they turned towards him and they find
they turned towards him and they find
they turned towards him and they find him in the drink and for those of you
him in the drink and for those of you
him in the drink and for those of you don’t understand how dangerous this is
don’t understand how dangerous this is
don’t understand how dangerous this is if the water is so cold that if you’re
if the water is so cold that if you’re
if the water is so cold that if you’re in the water for I think that it’s a
in the water for I think that it’s a
in the water for I think that it’s a minute or a minute thirty hypothermia
minute or a minute thirty hypothermia
minute or a minute thirty hypothermia will set in and you die and they come
will set in and you die and they come
will set in and you die and they come upon him and he’s screaming don’t let me
upon him and he’s screaming don’t let me
upon him and he’s screaming don’t let me die don’t let me die and they pull him
die don’t let me die and they pull him
die don’t let me die and they pull him on board not out of the woods yet they
on board not out of the woods yet they
on board not out of the woods yet they strip off his clothes because it’s wet
strip off his clothes because it’s wet
strip off his clothes because it’s wet and cold and they wrapped blankets
and cold and they wrapped blankets
and cold and they wrapped blankets around him to prevent hyperthermia from
around him to prevent hyperthermia from
around him to prevent hyperthermia from setting in and he survives and it’s
setting in and he survives and it’s
setting in and he survives and it’s overwhelming and the captain comes down
overwhelming and the captain comes down
overwhelming and the captain comes down and this is all on me you can go watch
and this is all on me you can go watch
and this is all on me you can go watch it on TV
it on TV
it on TV the camera comes the captain comes down
the camera comes the captain comes down
the camera comes the captain comes down and he hugs this stranger this young man
and he hugs this stranger this young man
and he hugs this stranger this young man his competitor he hugs this guy’s if
his competitor he hugs this guy’s if
his competitor he hugs this guy’s if he’s his own son I I lost it everybody
he’s his own son I I lost it everybody
he’s his own son I I lost it everybody is crying and you realize what happened
is crying and you realize what happened
is crying and you realize what happened here was a human interaction
here was a human interaction
here was a human interaction and the reason they risk their own lives
and the reason they risk their own lives
and the reason they risk their own lives to help this other person even though
to help this other person even though
to help this other person even though they spend every other day trying to get
they spend every other day trying to get
they spend every other day trying to get ahead and sabotage is because at the end
ahead and sabotage is because at the end
ahead and sabotage is because at the end of the day they’re all crab fishermen
of the day they’re all crab fishermen
of the day they’re all crab fishermen and they know something about each other
and they know something about each other
and they know something about each other and they know something about the risk
and they know something about the risk
and they know something about the risk that they all take to do this and when
that they all take to do this and when
that they all take to do this and when push comes to shove they will put
push comes to shove they will put
push comes to shove they will put themselves out there to help each other
themselves out there to help each other
themselves out there to help each other for no other reason than they get it
for no other reason than they get it
for no other reason than they get it they’re one of the same I will promise
they’re one of the same I will promise
they’re one of the same I will promise you that every single member of that
you that every single member of that
you that every single member of that crew that day went home with a feeling
crew that day went home with a feeling
crew that day went home with a feeling of fulfillment I promise you that every
of fulfillment I promise you that every
of fulfillment I promise you that every single person on that crew that day felt
single person on that crew that day felt
single person on that crew that day felt more good in their hearts and in their
more good in their hearts and in their
more good in their hearts and in their jobs than the richest days they’ve ever
jobs than the richest days they’ve ever
jobs than the richest days they’ve ever pulled in my question is is what are you
pulled in my question is is what are you
pulled in my question is is what are you doing to help the person next to you
doing to help the person next to you
doing to help the person next to you don’t you want to wake up and go to work
don’t you want to wake up and go to work
don’t you want to wake up and go to work for the only reason that you can do
for the only reason that you can do
for the only reason that you can do something good for someone else when you
something good for someone else when you
something good for someone else when you want them to do that for you I was
want them to do that for you I was
want them to do that for you I was staying at the Four Seasons in Las Vegas
staying at the Four Seasons in Las Vegas
staying at the Four Seasons in Las Vegas which is a wonderful hotel and the
which is a wonderful hotel and the
which is a wonderful hotel and the service there is really great the reason
service there is really great the reason
service there is really great the reason it’s such a great hotel is because of
it’s such a great hotel is because of
it’s such a great hotel is because of the people who work there and I had an
the people who work there and I had an
the people who work there and I had an experience with a young man by the name
experience with a young man by the name
experience with a young man by the name of Noah and Noah’s a barista
of Noah and Noah’s a barista
of Noah and Noah’s a barista in the coffee shop that they have just
in the coffee shop that they have just
in the coffee shop that they have just there in the lobby and I was buying a
there in the lobby and I was buying a
there in the lobby and I was buying a cup of coffee and Noah was charming and
cup of coffee and Noah was charming and
cup of coffee and Noah was charming and funny and engaging and I think I gave a
funny and engaging and I think I gave a
funny and engaging and I think I gave a hundred percent tip I think my five
hundred percent tip I think my five
hundred percent tip I think my five dollar coffee I think I gave a five
dollar coffee I think I gave a five
dollar coffee I think I gave a five dollar tip I mean this guy was great I
dollar tip I mean this guy was great I
dollar tip I mean this guy was great I mean I love talking to him he was a joy
mean I love talking to him he was a joy
mean I love talking to him he was a joy and I asked him do you like your job he
and I asked him do you like your job he
and I asked him do you like your job he said to me I love my job without
said to me I love my job without
said to me I love my job without skipping a beat mom and I asked what is
skipping a beat mom and I asked what is
skipping a beat mom and I asked what is it that the four seasons is doing that
it that the four seasons is doing that
it that the four seasons is doing that you love your job so much he says with
you love your job so much he says with
you love your job so much he says with again without skipping a beat he says
again without skipping a beat he says
again without skipping a beat he says throughout the day managers will walk
throughout the day managers will walk
throughout the day managers will walk past and ask how I’m doing if there’s
past and ask how I’m doing if there’s
past and ask how I’m doing if there’s anything that I need he said not just my
anything that I need he said not just my
anything that I need he said not just my manager any manager Wow
manager any manager Wow
manager any manager Wow he says I feel supported here he says
he says I feel supported here he says
he says I feel supported here he says quote I can be myself right then magic
quote I can be myself right then magic
quote I can be myself right then magic and then he says to me I also work at
and then he says to me I also work at
and then he says to me I also work at Caesar’s Palace
Caesar’s Palace
Caesar’s Palace and they’re the managers go around to
and they’re the managers go around to
and they’re the managers go around to make sure that we’re doing everything
make sure that we’re doing everything
make sure that we’re doing everything right and catch us if we do something
right and catch us if we do something
right and catch us if we do something wrong he says when I go to work at
wrong he says when I go to work at
wrong he says when I go to work at Caesar’s Palace I keep my head just
Caesar’s Palace I keep my head just
Caesar’s Palace I keep my head just under the radar because I don’t want to
under the radar because I don’t want to
under the radar because I don’t want to get in trouble he said I just want to
get in trouble he said I just want to
get in trouble he said I just want to get through the day and make a paycheck
get through the day and make a paycheck
get through the day and make a paycheck right same person right the experience
right same person right the experience
right same person right the experience that I have it the four seasons will be
that I have it the four seasons will be
that I have it the four seasons will be diametrically opposite to the experience
diametrically opposite to the experience
diametrically opposite to the experience that I have at Caesar’s Palace
that I have at Caesar’s Palace
that I have at Caesar’s Palace not because of Noah but because of
not because of Noah but because of
not because of Noah but because of Noah’s leadership right and the joke is
Noah’s leadership right and the joke is
Noah’s leadership right and the joke is if I were to go talk to the managers
if I were to go talk to the managers
if I were to go talk to the managers over at Caesars Palace and say you know
over at Caesars Palace and say you know
over at Caesars Palace and say you know it’s you they’ll say but you don’t
it’s you they’ll say but you don’t
it’s you they’ll say but you don’t understand we cannot get good work out
understand we cannot get good work out
understand we cannot get good work out of our peoples look look no matter how
of our peoples look look no matter how
of our peoples look look no matter how hard we try and how hard we push them
hard we try and how hard we push them
hard we try and how hard we push them they just don’t so we either have to
they just don’t so we either have to
they just don’t so we either have to replace them a push them harder no we
replace them a push them harder no we
replace them a push them harder no we respond to the environments we’re in get
respond to the environments we’re in get
respond to the environments we’re in get the environment right you get the right
the environment right you get the right
the environment right you get the right behavior get the environment wrong you
behavior get the environment wrong you
behavior get the environment wrong you get the wrong behavior if that is what
get the wrong behavior if that is what
get the wrong behavior if that is what is happening it is because of leadership
is happening it is because of leadership
is happening it is because of leadership not because of the people yeah there was
not because of the people yeah there was
not because of the people yeah there was a really famous cartoon back in the 80s
a really famous cartoon back in the 80s
a really famous cartoon back in the 80s the beatings will continue until the
the beatings will continue until the
the beatings will continue until the morale improves yeah yeah I always
morale improves yeah yeah I always
morale improves yeah yeah I always thought that was hilarious because it’s
thought that was hilarious because it’s
thought that was hilarious because it’s so terrifyingly accurate and and
so terrifyingly accurate and and
so terrifyingly accurate and and astonishingly you look I’m embarrassed
astonishingly you look I’m embarrassed
astonishingly you look I’m embarrassed that I have a career you know I talk
that I have a career you know I talk
that I have a career you know I talk about things like trust and cooperation
about things like trust and cooperation
about things like trust and cooperation why is there demand for my work you know
why is there demand for my work you know
why is there demand for my work you know but the fact that there is I’ll take it
but the fact that there is I’ll take it
but the fact that there is I’ll take it as an opportunity but what’s really sort
as an opportunity but what’s really sort
as an opportunity but what’s really sort of abominable is that this is not a new
of abominable is that this is not a new
of abominable is that this is not a new idea like there are books galore and
idea like there are books galore and
idea like there are books galore and speeches galore and articles galore
speeches galore and articles galore
speeches galore and articles galore about what leadership is you know we all
about what leadership is you know we all
about what leadership is you know we all kind of say the same thing from a
kind of say the same thing from a
kind of say the same thing from a different angles you can pick your
different angles you can pick your
different angles you can pick your flavor whichever message resonates most
flavor whichever message resonates most
flavor whichever message resonates most with you and yet people don’t do it
with you and yet people don’t do it
with you and yet people don’t do it what’s the hang-up and so I get this
what’s the hang-up and so I get this
what’s the hang-up and so I get this question a lot which is what do you know
question a lot which is what do you know
question a lot which is what do you know what are the most important
what are the most important
what are the most important characteristics about being a leader
characteristics about being a leader
characteristics about being a leader vision charisma you know
vision charisma you know
vision charisma you know I know some spectacular leaders who
I know some spectacular leaders who
I know some spectacular leaders who don’t have big Steve Jobs Ian’s visions
don’t have big Steve Jobs Ian’s visions
don’t have big Steve Jobs Ian’s visions they’re just not visionary you know and
they’re just not visionary you know and
they’re just not visionary you know and I know some spectacular leaders who
I know some spectacular leaders who
I know some spectacular leaders who really don’t have a lot of charisma they
really don’t have a lot of charisma they
really don’t have a lot of charisma they kind of just shuffle around and you’re
kind of just shuffle around and you’re
kind of just shuffle around and you’re like that’s the guy yeah that’s the guy
like that’s the guy yeah that’s the guy
like that’s the guy yeah that’s the guy right and they’re spectacular and people
right and they’re spectacular and people
right and they’re spectacular and people will give blood sweat and tears for
will give blood sweat and tears for
will give blood sweat and tears for these people the one thing I am
these people the one thing I am
these people the one thing I am comfortable saying that all effective
comfortable saying that all effective
comfortable saying that all effective leaders must have is courage because it
leaders must have is courage because it
leaders must have is courage because it is hard it is hard to stand up against
is hard it is hard to stand up against
is hard it is hard to stand up against outside pressure it is hard to stand up
outside pressure it is hard to stand up
outside pressure it is hard to stand up to an external constituency who’s
to an external constituency who’s
to an external constituency who’s pushing you to do something for their
pushing you to do something for their
pushing you to do something for their short-term gain to do the right thing
short-term gain to do the right thing
short-term gain to do the right thing for your people it is hard it is
for your people it is hard it is
for your people it is hard it is thankless it is lonely it’s sometimes
thankless it is lonely it’s sometimes
thankless it is lonely it’s sometimes sometimes you get fired sometimes you
sometimes you get fired sometimes you
sometimes you get fired sometimes you get in trouble sometimes you’ll lose
get in trouble sometimes you’ll lose
get in trouble sometimes you’ll lose your job and the next guy will get all
your job and the next guy will get all
your job and the next guy will get all the credit it’s all true and the courage
the credit it’s all true and the courage
the credit it’s all true and the courage to do the right thing in the face of
to do the right thing in the face of
to do the right thing in the face of overwhelming pressure only the best
overwhelming pressure only the best
overwhelming pressure only the best leaders have that courage only the best
leaders have that courage only the best
leaders have that courage only the best leaders and here’s the folly courage is
leaders and here’s the folly courage is
leaders and here’s the folly courage is not some deep internal fortitude you
not some deep internal fortitude you
not some deep internal fortitude you don’t dig down deep and find the courage
don’t dig down deep and find the courage
don’t dig down deep and find the courage right it just doesn’t exist
right it just doesn’t exist
right it just doesn’t exist courage is external our courage comes
courage is external our courage comes
courage is external our courage comes from the support we feel from others in
from the support we feel from others in
from the support we feel from others in other words when someone when you feel
other words when someone when you feel
other words when someone when you feel that someone has your back when you you
that someone has your back when you you
that someone has your back when you you know that the day that you admit you
know that the day that you admit you
know that the day that you admit you can’t do it someone will be there and
can’t do it someone will be there and
can’t do it someone will be there and say I got you you can do this that’s
say I got you you can do this that’s
say I got you you can do this that’s what gives you the courage to do the
what gives you the courage to do the
what gives you the courage to do the difficult thing it’s not going off to an
difficult thing it’s not going off to an
difficult thing it’s not going off to an ashram by yourself somewhere for four
ashram by yourself somewhere for four
ashram by yourself somewhere for four weeks and coming back and finding the
weeks and coming back and finding the
weeks and coming back and finding the car it’s not what happens it’s the
car it’s not what happens it’s the
car it’s not what happens it’s the relationships that we foster it’s the
relationships that we foster it’s the
relationships that we foster it’s the people around us who love us and care
people around us who love us and care
people around us who love us and care about us and believe in us and when we
about us and believe in us and when we
about us and believe in us and when we have those relationships we will find
have those relationships we will find
have those relationships we will find the courage to do the right thing and
the courage to do the right thing and
the courage to do the right thing and when you act with courage that in turn
when you act with courage that in turn
when you act with courage that in turn will inspire those in your organization
will inspire those in your organization
will inspire those in your organization to also act with courage in other words
to also act with courage in other words
to also act with courage in other words it’s still an external thing that’s what
it’s still an external thing that’s what
it’s still an external thing that’s what inspiration is right I’m inspired to
inspiration is right I’m inspired to
inspiration is right I’m inspired to follow your example
follow your example
follow your example but those relationships that we foster
but those relationships that we foster
but those relationships that we foster over the course of a lifetime
over the course of a lifetime
over the course of a lifetime will not only make us into the leaders
will not only make us into the leaders
will not only make us into the leaders we need to be in hope we can be but
we need to be in hope we can be but
we need to be in hope we can be but they’ll often save your life they’ll
they’ll often save your life they’ll
they’ll often save your life they’ll save you from depression they’ll save
save you from depression they’ll save
save you from depression they’ll save you from giving up they’ll save you from
you from giving up they’ll save you from
you from giving up they’ll save you from any matter of you know negative feelings
any matter of you know negative feelings
any matter of you know negative feelings about your own capabilities your own
about your own capabilities your own
about your own capabilities your own future when someone just says I love you
future when someone just says I love you
future when someone just says I love you and I will follow you no matter what I
and I will follow you no matter what I
and I will follow you no matter what I talked to so many smart fantastic
talked to so many smart fantastic
talked to so many smart fantastic ambitious idealistic hard-working kids
ambitious idealistic hard-working kids
ambitious idealistic hard-working kids and they’re right out of college their
and they’re right out of college their
and they’re right out of college their their entry-level jobs and I’ll ask them
their entry-level jobs and I’ll ask them
their entry-level jobs and I’ll ask them how is it going and they’ll say I think
how is it going and they’ll say I think
how is it going and they’ll say I think I’m gonna quit and I’m like why they say
I’m gonna quit and I’m like why they say
I’m gonna quit and I’m like why they say to me I’m not making an impact I’m like
to me I’m not making an impact I’m like
to me I’m not making an impact I’m like you know you’ve been here eight months
you know you’ve been here eight months
you know you’ve been here eight months right they treat the sense of
right they treat the sense of
right they treat the sense of fulfillment or even love like it’s a
fulfillment or even love like it’s a
fulfillment or even love like it’s a scavenger hunt like it’s something you
scavenger hunt like it’s something you
scavenger hunt like it’s something you look for my millennial friends they’ve
look for my millennial friends they’ve
look for my millennial friends they’ve gone through so many jobs they’re either
gone through so many jobs they’re either
gone through so many jobs they’re either getting fired I mean it was mutual or
getting fired I mean it was mutual or
getting fired I mean it was mutual or they’re quitting because they’re not
they’re quitting because they’re not
they’re quitting because they’re not making an impact or they’re not finding
making an impact or they’re not finding
making an impact or they’re not finding the thing they’re looking for they’re
the thing they’re looking for they’re
the thing they’re looking for they’re not feeling fulfilled as if it’s a
not feeling fulfilled as if it’s a
not feeling fulfilled as if it’s a scavenger hunt love a job you find joy
scavenger hunt love a job you find joy
scavenger hunt love a job you find joy from is not something you discover it’s
from is not something you discover it’s
from is not something you discover it’s not like I found love here it is I found
not like I found love here it is I found
not like I found love here it is I found a job I love that’s not how it works
a job I love that’s not how it works
a job I love that’s not how it works both of those things require hard work
both of those things require hard work
both of those things require hard work you are in love because you work very
you are in love because you work very
you are in love because you work very hard every single day of your life to
hard every single day of your life to
hard every single day of your life to stay in love you find a job that brings
stay in love you find a job that brings
stay in love you find a job that brings you ultimate joy because you work hard
you ultimate joy because you work hard
you ultimate joy because you work hard every single day to serve those around
every single day to serve those around
every single day to serve those around you and you maintain that joy it’s not a
you and you maintain that joy it’s not a
you and you maintain that joy it’s not a discovery but the problem is this sense
discovery but the problem is this sense
discovery but the problem is this sense of impatience it’s as if an entire
of impatience it’s as if an entire
of impatience it’s as if an entire generation is standing at the foot of a
generation is standing at the foot of a
generation is standing at the foot of a mountain they know exactly what they
mountain they know exactly what they
mountain they know exactly what they want they can see the summit what they
want they can see the summit what they
want they can see the summit what they can’t see is the mountain this large a
can’t see is the mountain this large a
can’t see is the mountain this large a movable object that doesn’t mean you
movable object that doesn’t mean you
movable object that doesn’t mean you have to do your time that’s not what I’m
have to do your time that’s not what I’m
have to do your time that’s not what I’m talking about take a helicopter climb I
talking about take a helicopter climb I
talking about take a helicopter climb I don’t care but there’s still a mountain
don’t care but there’s still a mountain
don’t care but there’s still a mountain life career fulfillment relationships
life career fulfillment relationships
life career fulfillment relationships our journeys the problem is this entire
our journeys the problem is this entire
our journeys the problem is this entire generation has an institutional
generation has an institutional
generation has an institutional sense of impatience and do they have the
sense of impatience and do they have the
sense of impatience and do they have the patience to go on the journey to
patience to go on the journey to
patience to go on the journey to maintain love to feel fulfilled or do
maintain love to feel fulfilled or do
maintain love to feel fulfilled or do they just quit and on to the next dump
they just quit and on to the next dump
they just quit and on to the next dump and on to the next ghost and on to the
and on to the next ghost and on to the
and on to the next ghost and on to the next
next
next and by the way ghosting means the lack
and by the way ghosting means the lack
and by the way ghosting means the lack of skill to have a confrontation you
of skill to have a confrontation you
of skill to have a confrontation you date somebody for six months eight
date somebody for six months eight
date somebody for six months eight months and then just stop replying just
months and then just stop replying just
months and then just stop replying just delete them from everything now for the
delete them from everything now for the
delete them from everything now for the person who’s doing the ghosting oh
person who’s doing the ghosting oh
person who’s doing the ghosting oh that’s certainly easier than a
that’s certainly easier than a
that’s certainly easier than a confrontation but the person on the
confrontation but the person on the
confrontation but the person on the receiving end of the ghosting it’s like
receiving end of the ghosting it’s like
receiving end of the ghosting it’s like there’s a death there’s suddenly shun
there’s a death there’s suddenly shun
there’s a death there’s suddenly shun there’s panic they call out their
there’s panic they call out their
there’s panic they call out their warning they call out their word they
warning they call out their word they
warning they call out their word they think it’s you they think it’s them do
think it’s you they think it’s them do
think it’s you they think it’s them do you have any idea the destruction that
you have any idea the destruction that
you have any idea the destruction that we reap on people by ghosting them and
we reap on people by ghosting them and
we reap on people by ghosting them and then because there’s the lack of social
then because there’s the lack of social
then because there’s the lack of social skills to call out and ask for help they
skills to call out and ask for help they
skills to call out and ask for help they internalize and it makes them feel awful
internalize and it makes them feel awful
internalize and it makes them feel awful to the point at the worst they will kill
to the point at the worst they will kill
to the point at the worst they will kill themselves slightly one level down
themselves slightly one level down
themselves slightly one level down they’ll get depressed but the lowest
they’ll get depressed but the lowest
they’ll get depressed but the lowest level that we can hope for is they will
level that we can hope for is they will
level that we can hope for is they will go through life and I’m not talking
go through life and I’m not talking
go through life and I’m not talking about ghosting I’m talking an entire
about ghosting I’m talking an entire
about ghosting I’m talking an entire generation that if we don’t fix this
generation that if we don’t fix this
generation that if we don’t fix this we’ll go through life where everything’s
we’ll go through life where everything’s
we’ll go through life where everything’s just fine my friendships are fine my
just fine my friendships are fine my
just fine my friendships are fine my work is fine you know same old same old
work is fine you know same old same old
work is fine you know same old same old nothing’s ever amazing and the scavenger
nothing’s ever amazing and the scavenger
nothing’s ever amazing and the scavenger hunt continues we’re taking a generation
hunt continues we’re taking a generation
hunt continues we’re taking a generation that is lower self-esteem we’re taking a
that is lower self-esteem we’re taking a
that is lower self-esteem we’re taking a generation that has a lack of cocka
generation that has a lack of cocka
generation that has a lack of cocka cocka mechanisms to deal with stress
cocka mechanisms to deal with stress
cocka mechanisms to deal with stress we’re dealing with a generation that
we’re dealing with a generation that
we’re dealing with a generation that wants all those things fixed immediately
wants all those things fixed immediately
wants all those things fixed immediately and we’re placing them in work
and we’re placing them in work
and we’re placing them in work environments that values money more than
environments that values money more than
environments that values money more than people do you know that most of the
people do you know that most of the
people do you know that most of the business philosophies most of the
business philosophies most of the
business philosophies most of the business theories that we embrace and
business theories that we embrace and
business theories that we embrace and see a standard today are not standard
see a standard today are not standard
see a standard today are not standard there are theories left over from the
there are theories left over from the
there are theories left over from the 80s and 90s the concept of shareholder
80s and 90s the concept of shareholder
80s and 90s the concept of shareholder supremacy was a theory proposed in the
supremacy was a theory proposed in the
supremacy was a theory proposed in the late 1970s it was popularized in the 80s
late 1970s it was popularized in the 80s
late 1970s it was popularized in the 80s and 90s the concept of using mass
and 90s the concept of using mass
and 90s the concept of using mass layoffs to balance the books did not
layoffs to balance the books did not
layoffs to balance the books did not exist in the United States prior to the
exist in the United States prior to the
exist in the United States prior to the 1980s it did not exist it became popular
1980s it did not exist it became popular
1980s it did not exist it became popular in the 80s
in the 80s
in the 80s and 90s the 80s and 90s were boom years
and 90s the 80s and 90s were boom years
and 90s the 80s and 90s were boom years anyone could make money relative peace a
anyone could make money relative peace a
anyone could make money relative peace a kinder gentler cold war and so all of
kinder gentler cold war and so all of
kinder gentler cold war and so all of the business theories that were put
the business theories that were put
the business theories that were put forth were very very selfish and all
forth were very very selfish and all
forth were very very selfish and all about enriching ourselves and they
about enriching ourselves and they
about enriching ourselves and they worked for those times but these times
worked for those times but these times
worked for those times but these times are different these are not peaceful
are different these are not peaceful
are different these are not peaceful times these are not boom years this is
times these are not boom years this is
times these are not boom years this is there’s globalization on the internet
there’s globalization on the internet
there’s globalization on the internet which has now made everything vastly
which has now made everything vastly
which has now made everything vastly more complicated and those theories do
more complicated and those theories do
more complicated and those theories do not work anymore worse they’re having
not work anymore worse they’re having
not work anymore worse they’re having side effects it’s really bad because
side effects it’s really bad because
side effects it’s really bad because what we do is we destroy corporate
what we do is we destroy corporate
what we do is we destroy corporate cultures the idea of using mass layoffs
cultures the idea of using mass layoffs
cultures the idea of using mass layoffs can you imagine sending someone home and
can you imagine sending someone home and
can you imagine sending someone home and saying I’m sorry I can no longer provide
saying I’m sorry I can no longer provide
saying I’m sorry I can no longer provide for our family because the company
for our family because the company
for our family because the company missed its arbitrary projections this
missed its arbitrary projections this
missed its arbitrary projections this year that’s what we’re doing that’s like
year that’s what we’re doing that’s like
year that’s what we’re doing that’s like a coach prioritizing the needs of the
a coach prioritizing the needs of the
a coach prioritizing the needs of the fans over the needs of the players
fans over the needs of the players
fans over the needs of the players hoping to build a great team it doesn’t
hoping to build a great team it doesn’t
hoping to build a great team it doesn’t work we dismantled things like the
work we dismantled things like the
work we dismantled things like the glass-steagall Act glass-steagall was
glass-steagall Act glass-steagall was
glass-steagall Act glass-steagall was passed after the Great Depression to
passed after the Great Depression to
passed after the Great Depression to prevent another Great Depression from
prevent another Great Depression from
prevent another Great Depression from happening it was dismantled in the 80s
happening it was dismantled in the 80s
happening it was dismantled in the 80s and the 90s in the name of profit okay
and the 90s in the name of profit okay
and the 90s in the name of profit okay do you know how many stock market
do you know how many stock market
do you know how many stock market crashes we had between the Great
crashes we had between the Great
crashes we had between the Great Depression and the dismantling of
Depression and the dismantling of
Depression and the dismantling of glass-steagall
glass-steagall
glass-steagall the answer is zero and since they
the answer is zero and since they
the answer is zero and since they dismantled glass-steagall we had 87 the
dismantled glass-steagall we had 87 the
dismantled glass-steagall we had 87 the dot-com crash 2008 we’ve had three stock
dot-com crash 2008 we’ve had three stock
dot-com crash 2008 we’ve had three stock market crashes because we’ve moved the
market crashes because we’ve moved the
market crashes because we’ve moved the safety mechanisms that prevents stock
safety mechanisms that prevents stock
safety mechanisms that prevents stock market crashes from happening all in the
market crashes from happening all in the
market crashes from happening all in the name of individual advancement and
name of individual advancement and
name of individual advancement and profit and these are the corporate
profit and these are the corporate
profit and these are the corporate cultures we’ve built corporate cultures
cultures we’ve built corporate cultures
cultures we’ve built corporate cultures that value numbers over people and they
that value numbers over people and they
that value numbers over people and they are not standard business practices they
are not standard business practices they
are not standard business practices they are new and they are broken and they are
are new and they are broken and they are
are new and they are broken and they are dangerous and we’re asking a young
dangerous and we’re asking a young
dangerous and we’re asking a young wonderful ambitious amazing generation
wonderful ambitious amazing generation
wonderful ambitious amazing generation that needs us to work in these in
that needs us to work in these in
that needs us to work in these in whether we like it or not we have to
whether we like it or not we have to
whether we like it or not we have to take responsibility for that bad hand
take responsibility for that bad hand
take responsibility for that bad hand that you’ve been dealt it is up to the
that you’ve been dealt it is up to the
that you’ve been dealt it is up to the companies to create an environment in
companies to create an environment in
companies to create an environment in which you can build your self-confidence
which you can build your self-confidence
which you can build your self-confidence it is up to the companies to create an
it is up to the companies to create an
it is up to the companies to create an environment in which you can learn
environment in which you can learn
environment in which you can learn coping mechanisms and learn how to build
coping mechanisms and learn how to build
coping mechanisms and learn how to build strong close relationships with people
strong close relationships with people
strong close relationships with people with whom you work that you will
with whom you work that you will
with whom you work that you will eventually love and sacrifice to see
eventually love and sacrifice to see
eventually love and sacrifice to see that they gain it is in these
that they gain it is in these
that they gain it is in these environments that we will learn the
environments that we will learn the
environments that we will learn the patience and the hard work that it takes
patience and the hard work that it takes
patience and the hard work that it takes to find fulfilment in our lives to find
to find fulfilment in our lives to find
to find fulfilment in our lives to find a sense of purpose a sense of joy yes
a sense of purpose a sense of joy yes
a sense of purpose a sense of joy yes it’s all fine and good that my
it’s all fine and good that my
it’s all fine and good that my generation and older generations say to
generation and older generations say to
generation and older generations say to you things like well you’re the future
you things like well you’re the future
you things like well you’re the future leaders
leaders
leaders we’re the leaders now we’re the ones in
we’re the leaders now we’re the ones in
we’re the leaders now we’re the ones in control of the corporate environments
control of the corporate environments
control of the corporate environments now and we’re making your lives worse I
now and we’re making your lives worse I
now and we’re making your lives worse I don’t want you to jump from job to job
don’t want you to jump from job to job
don’t want you to jump from job to job to job to job you will never find what
to job to job you will never find what
to job to job you will never find what you’re looking for it’s not a scavenger
you’re looking for it’s not a scavenger
you’re looking for it’s not a scavenger hunt I don’t want you to go from
hunt I don’t want you to go from
hunt I don’t want you to go from relationship to relationship to
relationship to relationship to
relationship to relationship to relationship what I want you to do is
relationship what I want you to do is
relationship what I want you to do is stand up and demand that the places in
stand up and demand that the places in
stand up and demand that the places in which you work lead you properly nobody
which you work lead you properly nobody
which you work lead you properly nobody wants to wake up in the morning and be
wants to wake up in the morning and be
wants to wake up in the morning and be managed we want to wake up in the
managed we want to wake up in the
managed we want to wake up in the morning and be led and we have a total
morning and be led and we have a total
morning and be led and we have a total leadership crisis in America politics is
leadership crisis in America politics is
leadership crisis in America politics is just the mirror reflection we get the
just the mirror reflection we get the
just the mirror reflection we get the politicians we deserve we’re the divided
politicians we deserve we’re the divided
politicians we deserve we’re the divided ones we’re the selfish ones we’re the
ones we’re the selfish ones we’re the
ones we’re the selfish ones we’re the broken ones
broken ones
broken ones we’re the ones who would sooner
we’re the ones who would sooner
we’re the ones who would sooner sacrifice somebody else so that we may
sacrifice somebody else so that we may
sacrifice somebody else so that we may gain it’s us and until we’re willing to
gain it’s us and until we’re willing to
gain it’s us and until we’re willing to do the hard work of repairing the world
do the hard work of repairing the world
do the hard work of repairing the world around us our country our politics our
around us our country our politics our
around us our country our politics our businesses will not fix so there’s a
businesses will not fix so there’s a
businesses will not fix so there’s a wonderful story
wonderful story
wonderful story please listening has the problem when
please listening has the problem when
please listening has the problem when people say you need to be a better
people say you need to be a better
people say you need to be a better listener as we are human beings and we
listener as we are human beings and we
listener as we are human beings and we need to communicate then communication
need to communicate then communication
need to communicate then communication is two ways listening and speaking so
is two ways listening and speaking so
is two ways listening and speaking so the but everybody’s like you got to be a
the but everybody’s like you got to be a
the but everybody’s like you got to be a better listener like but here’s the best
better listener like but here’s the best
better listener like but here’s the best understanding I have it so Nelson
understanding I have it so Nelson
understanding I have it so Nelson Mandela is universally regarded as a
Mandela is universally regarded as a
Mandela is universally regarded as a great leader which is important because
great leader which is important because
great leader which is important because you know different people are viewed
you know different people are viewed
you know different people are viewed differently in different nations but
differently in different nations but
differently in different nations but Nelson Mandela univer
Nelson Mandela univer
Nelson Mandela univer we regarded as a great leader right he
we regarded as a great leader right he
we regarded as a great leader right he was actually the son of a tribal chief
was actually the son of a tribal chief
was actually the son of a tribal chief and he was asked in an interview once
and he was asked in an interview once
and he was asked in an interview once how did you learn to be a great leader
how did you learn to be a great leader
how did you learn to be a great leader and he tells the story of how he would
and he tells the story of how he would
and he tells the story of how he would go to tribal meetings with his father
go to tribal meetings with his father
go to tribal meetings with his father and he remembers two things they always
and he remembers two things they always
and he remembers two things they always sat in a circle and his father was
sat in a circle and his father was
sat in a circle and his father was always the last to speak hmm and in
always the last to speak hmm and in
always the last to speak hmm and in terms of leadership and listening I
terms of leadership and listening I
terms of leadership and listening I think the idea of be a better listener
think the idea of be a better listener
think the idea of be a better listener is actually half the advice I think the
is actually half the advice I think the
is actually half the advice I think the advice is practice being the last to
advice is practice being the last to
advice is practice being the last to speak you see this all the time in
speak you see this all the time in
speak you see this all the time in meetings where everybody will sit around
meetings where everybody will sit around
meetings where everybody will sit around a room the senior guy would be like
a room the senior guy would be like
a room the senior guy would be like right here’s the problem here’s what I
right here’s the problem here’s what I
right here’s the problem here’s what I think we should do but I’m really
think we should do but I’m really
think we should do but I’m really interested in what your thoughts are yes
interested in what your thoughts are yes
interested in what your thoughts are yes let’s go around the room it’s too late
let’s go around the room it’s too late
let’s go around the room it’s too late you’ve influenced you’ve created your
you’ve influenced you’ve created your
you’ve influenced you’ve created your frequent and people ended people Bend
frequent and people ended people Bend
frequent and people ended people Bend and mold as opposed to saying here’s a
and mold as opposed to saying here’s a
and mold as opposed to saying here’s a problem I’m interested what you have to
problem I’m interested what you have to
problem I’m interested what you have to say without saying anything and not even
say without saying anything and not even
say without saying anything and not even at having this and here’s this takes
at having this and here’s this takes
at having this and here’s this takes practice not even even giving a hint
practice not even even giving a hint
practice not even even giving a hint whether you agree or disagree if
whether you agree or disagree if
whether you agree or disagree if anything you ask questions to learn more
anything you ask questions to learn more
anything you ask questions to learn more you get the benefit of hearing
you get the benefit of hearing
you get the benefit of hearing everybody’s opinion everybody gets to
everybody’s opinion everybody gets to
everybody’s opinion everybody gets to feel heard and then you get to render so
feel heard and then you get to render so
feel heard and then you get to render so I would dopamine is the feeling that you
I would dopamine is the feeling that you
I would dopamine is the feeling that you found something you’re looking for or do
found something you’re looking for or do
found something you’re looking for or do you accomplish something you set out to
you accomplish something you set out to
you accomplish something you set out to accomplish so you know that feeling you
accomplish so you know that feeling you
accomplish so you know that feeling you get when you cross something off your
get when you cross something off your
get when you cross something off your to-do list
to-do list
to-do list that’s dopamine feels awesome you know
that’s dopamine feels awesome you know
that’s dopamine feels awesome you know when you when you have a goal to hit and
when you when you have a goal to hit and
when you when you have a goal to hit and you achieve that goal you’re like yes
you achieve that goal you’re like yes
you achieve that goal you’re like yes you feel like you’ve won something right
you feel like you’ve won something right
you feel like you’ve won something right that’s dopamine the whole purpose of
that’s dopamine the whole purpose of
that’s dopamine the whole purpose of dopamine is to make sure that we get
dopamine is to make sure that we get
dopamine is to make sure that we get stuff done right the historical reason
stuff done right the historical reason
stuff done right the historical reason for dopamine we would never eat if we
for dopamine we would never eat if we
for dopamine we would never eat if we only waited to get until we got hungry
only waited to get until we got hungry
only waited to get until we got hungry because there’s no guarantee that we
because there’s no guarantee that we
because there’s no guarantee that we would find food so dopamine exists to
would find food so dopamine exists to
would find food so dopamine exists to help us go looking for food we get
help us go looking for food we get
help us go looking for food we get dopamine when we eat which is one of the
dopamine when we eat which is one of the
dopamine when we eat which is one of the reasons we like eating and so when you
reasons we like eating and so when you
reasons we like eating and so when you see something that reminds you of
see something that reminds you of
see something that reminds you of something that feels good we want to do
something that feels good we want to do
something that feels good we want to do the behavior that helps us get that
the behavior that helps us get that
the behavior that helps us get that feeling right so let’s say you’re out
feeling right so let’s say you’re out
feeling right so let’s say you’re out there going for a walk and you see an
there going for a walk and you see an
there going for a walk and you see an apple tree in the distance you get a
apple tree in the distance you get a
apple tree in the distance you get a small hit of dopamine and then what it
small hit of dopamine and then what it
small hit of dopamine and then what it does is it focuses us on our goals and
does is it focuses us on our goals and
does is it focuses us on our goals and now we start walking towards the apple
now we start walking towards the apple
now we start walking towards the apple tree and as the apple tree starts to get
tree and as the apple tree starts to get
tree and as the apple tree starts to get a little bigger we feel like we’re
a little bigger we feel like we’re
a little bigger we feel like we’re making progress you get another little
making progress you get another little
making progress you get another little shot of dopamine and another little
shot of dopamine and another little
shot of dopamine and another little shadow dopamine until you get to the
shadow dopamine until you get to the
shadow dopamine until you get to the Train you’re like yes okay this is why
Train you’re like yes okay this is why
Train you’re like yes okay this is why we’re told you must write down your
we’re told you must write down your
we’re told you must write down your goals your goals must be tangible
goals your goals must be tangible
goals your goals must be tangible there’s a there’s a biological reason
there’s a there’s a biological reason
there’s a there’s a biological reason for that we we’re very
for that we we’re very
for that we we’re very visually oriented animals you have to be
visually oriented animals you have to be
visually oriented animals you have to be able to see the goal for it to
able to see the goal for it to
able to see the goal for it to biologically stay focused right if you
biologically stay focused right if you
biologically stay focused right if you don’t write down your goals if you can’t
don’t write down your goals if you can’t
don’t write down your goals if you can’t see your goals it’s very hard to get
see your goals it’s very hard to get
see your goals it’s very hard to get motivated to get inspired for example
motivated to get inspired for example
motivated to get inspired for example think about corporate visions right a
think about corporate visions right a
think about corporate visions right a corporate vision is have to be something
corporate vision is have to be something
corporate vision is have to be something we can see right that’s why it’s called
we can see right that’s why it’s called
we can see right that’s why it’s called a vision you can see it right to be the
a vision you can see it right to be the
a vision you can see it right to be the biggest most respected to be the
biggest most respected to be the
biggest most respected to be the fastest-growing are not visions they’re
fastest-growing are not visions they’re
fastest-growing are not visions they’re nothing right what does that even look
nothing right what does that even look
nothing right what does that even look like respected by whom your mother
like respected by whom your mother
like respected by whom your mother yourself your friends your shareholders
yourself your friends your shareholders
yourself your friends your shareholders who knows what’s the metric dunno it’s
who knows what’s the metric dunno it’s
who knows what’s the metric dunno it’s Amorphis doesn’t motivate us just like I
Amorphis doesn’t motivate us just like I
Amorphis doesn’t motivate us just like I can’t tell you you will get a bonus if
can’t tell you you will get a bonus if
can’t tell you you will get a bonus if you achieve more you’re gonna ask me how
you achieve more you’re gonna ask me how
you achieve more you’re gonna ask me how much more I’m gonna say more doesn’t
much more I’m gonna say more doesn’t
much more I’m gonna say more doesn’t work you need a tangible goal you need a
work you need a tangible goal you need a
work you need a tangible goal you need a tangible goal right here’s a great
tangible goal right here’s a great
tangible goal right here’s a great vision Martin Luther King I have a dream
vision Martin Luther King I have a dream
vision Martin Luther King I have a dream that one day little black children the
that one day little black children the
that one day little black children the little white children will play on the
little white children will play on the
little white children will play on the playground together and hold hands
playground together and hold hands
playground together and hold hands together we can imagine that we can set
together we can imagine that we can set
together we can imagine that we can set our sights on that and every time we
our sights on that and every time we
our sights on that and every time we achieve a goal and achieve a metric and
achieve a goal and achieve a metric and
achieve a goal and achieve a metric and achieve a milestone that makes us feel
achieve a milestone that makes us feel
achieve a milestone that makes us feel like we’re making progress to the vision
like we’re making progress to the vision
like we’re making progress to the vision we can see we keep going and going and
we can see we keep going and going and
we can see we keep going and going and going until we achieve something
going until we achieve something
going until we achieve something remarkable you have to be able to see it
remarkable you have to be able to see it
remarkable you have to be able to see it dopamine
dopamine
dopamine like I said dopamine is the feeling you
like I said dopamine is the feeling you
like I said dopamine is the feeling you get when you set out to find something
get when you set out to find something
get when you set out to find something you’re looking for as well talked about
you’re looking for as well talked about
you’re looking for as well talked about the to-do list I came home from a trip
the to-do list I came home from a trip
the to-do list I came home from a trip just a couple days ago and I had a bunch
just a couple days ago and I had a bunch
just a couple days ago and I had a bunch of errands to run and I wrote down a
of errands to run and I wrote down a
of errands to run and I wrote down a little list of things I had to do and
little list of things I had to do and
little list of things I had to do and off I went right and as I was walking
off I went right and as I was walking
off I went right and as I was walking past I think was a drycleaners I
past I think was a drycleaners I
past I think was a drycleaners I remember I was walking past something I
remember I was walking past something I
remember I was walking past something I remembered oh I have to do that and I
remembered oh I have to do that and I
remembered oh I have to do that and I hadn’t written it down on my I hadn’t
hadn’t written it down on my I hadn’t
hadn’t written it down on my I hadn’t written down on my to-do list so I went
written down on my to-do list so I went
written down on my to-do list so I went in and I finished what I needed to do
in and I finished what I needed to do
in and I finished what I needed to do and then when I came out I then wrote it
and then when I came out I then wrote it
and then when I came out I then wrote it on my to-do list and then crossed it out
on my to-do list and then crossed it out
on my to-do list and then crossed it out because I wanted the dopamine feels good
dopamine comes with a warning dopamine
dopamine comes with a warning dopamine is highly highly highly addictive here
is highly highly highly addictive here
is highly highly highly addictive here are some other things that release
are some other things that release
are some other things that release dopamine alcohol nicotine gambling your
dopamine alcohol nicotine gambling your
dopamine alcohol nicotine gambling your cell phone
cell phone
cell phone oh you think I’m joking okay we’ve all
oh you think I’m joking okay we’ve all
oh you think I’m joking okay we’ve all been told that you know if you wake up
been told that you know if you wake up
been told that you know if you wake up in the morning and you crave a drink you
in the morning and you crave a drink you
in the morning and you crave a drink you might be an alcoholic well if you wake
might be an alcoholic well if you wake
might be an alcoholic well if you wake up in the morning the first thing you do
up in the morning the first thing you do
up in the morning the first thing you do is check your phone before you even get
is check your phone before you even get
is check your phone before you even get out of bed might be an addict
out of bed might be an addict
out of bed might be an addict if you walk from room to room in your
if you walk from room to room in your
if you walk from room to room in your own apartment holding your telephone you
own apartment holding your telephone you
own apartment holding your telephone you might be an addict when you’re driving
might be an addict when you’re driving
might be an addict when you’re driving in your car and you get a text and your
in your car and you get a text and your
in your car and you get a text and your phone goes beep we we hate email true we
phone goes beep we we hate email true we
phone goes beep we we hate email true we love the beep the buzz the ding oh right
love the beep the buzz the ding oh right
love the beep the buzz the ding oh right you’ll be there in 10 minutes and yet
you’ll be there in 10 minutes and yet
you’ll be there in 10 minutes and yet you have to look at it right now you
you have to look at it right now you
you have to look at it right now you might be an addict and even if you read
might be an addict and even if you read
might be an addict and even if you read it and it says are you free for dinner
it and it says are you free for dinner
it and it says are you free for dinner next Thursday and you have to reply
next Thursday and you have to reply
next Thursday and you have to reply immediately you can’t wait the 10
immediately you can’t wait the 10
immediately you can’t wait the 10 minutes you might be an addict and for
minutes you might be an addict and for
minutes you might be an addict and for all you Gen Y is out there who like to
all you Gen Y is out there who like to
all you Gen Y is out there who like to think that you’re better at multitasking
think that you’re better at multitasking
think that you’re better at multitasking beause you grew up with the technology
beause you grew up with the technology
beause you grew up with the technology then why do you keep crashing your cars
then why do you keep crashing your cars
then why do you keep crashing your cars when you’re texting
when you’re texting
when you’re texting you’re not you’re not better at
you’re not you’re not better at
you’re not you’re not better at multitasking you’re better getting
multitasking you’re better getting
multitasking you’re better getting distracted in fact if you look at the
distracted in fact if you look at the
distracted in fact if you look at the statistics ad D and ADHD have diagnosis
statistics ad D and ADHD have diagnosis
statistics ad D and ADHD have diagnosis of AD D and ADHD have risen 66% in the
of AD D and ADHD have risen 66% in the
of AD D and ADHD have risen 66% in the past 10 years okay
past 10 years okay
past 10 years okay ad D and ADHD is a frontal lobe disorder
ad D and ADHD is a frontal lobe disorder
ad D and ADHD is a frontal lobe disorder right are you telling me out of nowhere
right are you telling me out of nowhere
right are you telling me out of nowhere 66% of our youth has the frontal lobe
66% of our youth has the frontal lobe
66% of our youth has the frontal lobe problem where did that come from no it’s
problem where did that come from no it’s
problem where did that come from no it’s a misdiagnosis right what what are the
a misdiagnosis right what what are the
a misdiagnosis right what what are the what are the symptoms of a dopamine
what are the symptoms of a dopamine
what are the symptoms of a dopamine addiction to technology distractibility
addiction to technology distractibility
addiction to technology distractibility inability to it to get things done
inability to it to get things done
inability to it to get things done easily easily distracted you know
easily easily distracted you know
easily easily distracted you know shortness of attention it’s all the same
shortness of attention it’s all the same
shortness of attention it’s all the same things so we misdiagnosed things it’s
things so we misdiagnosed things it’s
things so we misdiagnosed things it’s this it’s the addictive quality of
this it’s the addictive quality of
this it’s the addictive quality of dopamine we can also get addicted to
dopamine we can also get addicted to
dopamine we can also get addicted to performance in our companies when all
performance in our companies when all
performance in our companies when all they do is give us numbers to hit
they do is give us numbers to hit
they do is give us numbers to hit numbers to hit numbers to hit and a
numbers to hit numbers to hit and a
numbers to hit numbers to hit and a bonus you get and a bonus you get and a
bonus you get and a bonus you get and a
bonus you get and a bonus you get and a bonus you get all they’re doing is
bonus you get all they’re doing is
bonus you get all they’re doing is feeding us with dopamine and we can’t
feeding us with dopamine and we can’t
feeding us with dopamine and we can’t help ourselves all we do is want more
help ourselves all we do is want more
help ourselves all we do is want more more MORE it’s no surprise that the
more MORE it’s no surprise that the
more MORE it’s no surprise that the bank’s destroyed the economy because one
bank’s destroyed the economy because one
bank’s destroyed the economy because one of the things we know about dopamine
of the things we know about dopamine
of the things we know about dopamine addict is they will do anything to get
addict is they will do anything to get
addict is they will do anything to get another hit sometimes at the sacrifice
another hit sometimes at the sacrifice
another hit sometimes at the sacrifice of their own resources and their
of their own resources and their
of their own resources and their relationships ask any alcoholic gambling
relationships ask any alcoholic gambling
relationships ask any alcoholic gambling addict or drug addict ask them how their
addict or drug addict ask them how their
addict or drug addict ask them how their relationships are doing and if they’ve
relationships are doing and if they’ve
relationships are doing and if they’ve squandered any of their resources it’s
squandered any of their resources it’s
squandered any of their resources it’s an addiction dopamine is dangerous if it
an addiction dopamine is dangerous if it
an addiction dopamine is dangerous if it is unbalanced it is hugely helpful when
is unbalanced it is hugely helpful when
is unbalanced it is hugely helpful when in a comfortable and balanced system but
in a comfortable and balanced system but
in a comfortable and balanced system but when unbalanced it’s dangerous and it’s
when unbalanced it’s dangerous and it’s
when unbalanced it’s dangerous and it’s destructive the metrics are fine they’re
destructive the metrics are fine they’re
destructive the metrics are fine they’re just not in the short-term and they’re
just not in the short-term and they’re
just not in the short-term and they’re just not fixed entire they so for
just not fixed entire they so for
just not fixed entire they so for example do you love your wife yes right
example do you love your wife yes right
example do you love your wife yes right prove it
prove it
prove it like what’s the metric give me the
like what’s the metric give me the
like what’s the metric give me the number that helps me know right because
number that helps me know right because
number that helps me know right because when you met her you didn’t love her
when you met her you didn’t love her
when you met her you didn’t love her right
right
right now you love her right tell me the day
now you love her right tell me the day
now you love her right tell me the day the love happened it’s an impossible
the love happened it’s an impossible
the love happened it’s an impossible question right but it’s not that it
question right but it’s not that it
question right but it’s not that it doesn’t exist it’s that it’s much easier
doesn’t exist it’s that it’s much easier
doesn’t exist it’s that it’s much easier to prove overtime right so all
to prove overtime right so all
to prove overtime right so all leadership is the same thing it’s about
leadership is the same thing it’s about
leadership is the same thing it’s about transitions so if you were to if you
transitions so if you were to if you
transitions so if you were to if you were to go to the gym right sit like
were to go to the gym right sit like
were to go to the gym right sit like exercise right if you go to the gym and
exercise right if you go to the gym and
exercise right if you go to the gym and you work out and you come back and you
you work out and you come back and you
you work out and you come back and you look in the mirror you will see nothing
look in the mirror you will see nothing
look in the mirror you will see nothing and if you go to the gym the next day
and if you go to the gym the next day
and if you go to the gym the next day and you
and you
and you back and you look in the mirror you will
back and you look in the mirror you will
back and you look in the mirror you will see nothing right so clearly there’s no
see nothing right so clearly there’s no
see nothing right so clearly there’s no results can’t be measured
results can’t be measured
results can’t be measured it must not be effective so we quit
it must not be effective so we quit
it must not be effective so we quit right or if you fundamentally believe
right or if you fundamentally believe
right or if you fundamentally believe that this is the right course of action
that this is the right course of action
that this is the right course of action and you stick with it like in a
and you stick with it like in a
and you stick with it like in a relationship I bought her flowers and I
relationship I bought her flowers and I
relationship I bought her flowers and I wished her happy birthday and she
wished her happy birthday and she
wished her happy birthday and she doesn’t love me clearly I’ll give up you
doesn’t love me clearly I’ll give up you
doesn’t love me clearly I’ll give up you know that’s not what happens if you if
know that’s not what happens if you if
know that’s not what happens if you if you believe there’s something there you
you believe there’s something there you
you believe there’s something there you commit yourself to act an act of service
commit yourself to act an act of service
commit yourself to act an act of service you could meet yourself to the regime
you could meet yourself to the regime
you could meet yourself to the regime the exercise you can screw it up you can
the exercise you can screw it up you can
the exercise you can screw it up you can eat chocolate cake one day you can skip
eat chocolate cake one day you can skip
eat chocolate cake one day you can skip a skip a day or two you know you lose
a skip a day or two you know you lose
a skip a day or two you know you lose for that but if you stick with it
for that but if you stick with it
for that but if you stick with it consistently I’m not exactly sure what
consistently I’m not exactly sure what
consistently I’m not exactly sure what day but I know you’ll start getting into
day but I know you’ll start getting into
day but I know you’ll start getting into shape I know it and the same with the
shape I know it and the same with the
shape I know it and the same with the relationship it’s not about the events
relationship it’s not about the events
relationship it’s not about the events it’s not about intensity it’s about
it’s not about intensity it’s about
it’s not about intensity it’s about consistency right you go to the dentist
consistency right you go to the dentist
consistency right you go to the dentist twice a year your teeth will fall out
twice a year your teeth will fall out
twice a year your teeth will fall out you have to brush your teeth every day
you have to brush your teeth every day
you have to brush your teeth every day for two minutes
for two minutes
for two minutes what is brushing your day twice a day
what is brushing your day twice a day
what is brushing your day twice a day for two minutes do nothing unless you do
for two minutes do nothing unless you do
for two minutes do nothing unless you do it every day twice a day for two minutes
it every day twice a day for two minutes
it every day twice a day for two minutes right it’s the consistency going to the
right it’s the consistency going to the
right it’s the consistency going to the gym for nine hours does not get you into
gym for nine hours does not get you into
gym for nine hours does not get you into shape working out every day for 20
shape working out every day for 20
shape working out every day for 20 minutes gets you into shape so the
minutes gets you into shape so the
minutes gets you into shape so the problem is we treat leadership with
problem is we treat leadership with
problem is we treat leadership with intensity we have a two-day off-site we
intensity we have a two-day off-site we
intensity we have a two-day off-site we would invite a bunch of speakers we give
would invite a bunch of speakers we give
would invite a bunch of speakers we give everybody certificate you’re a leader
everybody certificate you’re a leader
everybody certificate you’re a leader right those things are like going to the
right those things are like going to the
right those things are like going to the dentist they’re very important that good
dentist they’re very important that good
dentist they’re very important that good for reminding us or getting us back on
for reminding us or getting us back on
for reminding us or getting us back on track learning new lessons but it’s the
track learning new lessons but it’s the
track learning new lessons but it’s the daily practice of all the monotonous
daily practice of all the monotonous
daily practice of all the monotonous little boring things like brushing your
little boring things like brushing your
little boring things like brushing your teeth that matter the most she didn’t
teeth that matter the most she didn’t
teeth that matter the most she didn’t fall in love with you because you
fall in love with you because you
fall in love with you because you remembered her birthday and bought her
remembered her birthday and bought her
remembered her birthday and bought her flowers and Valentine’s Day she fell in
flowers and Valentine’s Day she fell in
flowers and Valentine’s Day she fell in love with you because when you woke up
love with you because when you woke up
love with you because when you woke up in the morning you said good morning to
in the morning you said good morning to
in the morning you said good morning to her before you checked your phone she
her before you checked your phone she
her before you checked your phone she fell in love with you because when you
fell in love with you because when you
fell in love with you because when you went to the fridge to get yourself a
went to the fridge to get yourself a
went to the fridge to get yourself a drink you got her one without even
drink you got her one without even
drink you got her one without even asking she fell in love with you because
asking she fell in love with you because
asking she fell in love with you because when you had an amazing day at work and
when you had an amazing day at work and
when you had an amazing day at work and she came home and she had a terrible day
she came home and she had a terrible day
she came home and she had a terrible day at work you didn’t say yeah yeah yeah
at work you didn’t say yeah yeah yeah
at work you didn’t say yeah yeah yeah but let me tell you about my day you sat
but let me tell you about my day you sat
but let me tell you about my day you sat and listened to her awful day and you
and listened to her awful day and you
and listened to her awful day and you didn’t say a thing about your amazing
didn’t say a thing about your amazing
didn’t say a thing about your amazing day this is why she fell in love with
day this is why she fell in love with
day this is why she fell in love with you I can’t tell you exactly what day
you I can’t tell you exactly what day
you I can’t tell you exactly what day and it was no specular thing you did it
and it was no specular thing you did it
and it was no specular thing you did it was
was
was accumulation of all of those little
accumulation of all of those little
accumulation of all of those little things that she woke up one days and is
things that she woke up one days and is
things that she woke up one days and is as if she pressed a button she goes I
as if she pressed a button she goes I
as if she pressed a button she goes I love him right
love him right
love him right leadership is exactly the same there’s
leadership is exactly the same there’s
leadership is exactly the same there’s no event there’s no thing I can tell you
no event there’s no thing I can tell you
no event there’s no thing I can tell you you have to do that your people will
you have to do that your people will
you have to do that your people will trust you it just doesn’t work that way
trust you it just doesn’t work that way
trust you it just doesn’t work that way it’s then it’s an accumulation of lots
it’s then it’s an accumulation of lots
it’s then it’s an accumulation of lots and lots of little things that anyone by
and lots of little things that anyone by
and lots of little things that anyone by themselves is innocuous and useless
themselves is innocuous and useless
themselves is innocuous and useless literally pointless by themselves people
literally pointless by themselves people
literally pointless by themselves people will look at little things that are good
will look at little things that are good
will look at little things that are good leadership practice and say that won’t
leadership practice and say that won’t
leadership practice and say that won’t work and you’re absolutely right
work and you’re absolutely right
work and you’re absolutely right but if you do it consistently and you do
but if you do it consistently and you do
but if you do it consistently and you do it in combination with lots of other
it in combination with lots of other
it in combination with lots of other little things mmm like saying good
little things mmm like saying good
little things mmm like saying good morning to someone that looking in the
morning to someone that looking in the
morning to someone that looking in the eye my friend George who’s a three-star
eye my friend George who’s a three-star
eye my friend George who’s a three-star general in the Marine Corps
general in the Marine Corps
general in the Marine Corps he says his test for leadership and I
he says his test for leadership and I
he says his test for leadership and I love this he goes his test for the good
love this he goes his test for the good
love this he goes his test for the good leaders if you ask somebody how their
leaders if you ask somebody how their
leaders if you ask somebody how their day is going you actually care about the
day is going you actually care about the
day is going you actually care about the answer and the number of times were
answer and the number of times were
answer and the number of times were walking to a meeting we’re rushing we go
walking to a meeting we’re rushing we go
walking to a meeting we’re rushing we go how are you not good I gotta get to you
how are you not good I gotta get to you
how are you not good I gotta get to you later I got him late for a meeting
later I got him late for a meeting
later I got him late for a meeting if you ask the question you were
if you ask the question you were
if you ask the question you were standing there and you’re listening to
standing there and you’re listening to
standing there and you’re listening to the answer it’s those little innocuous
the answer it’s those little innocuous
the answer it’s those little innocuous things that you do over and over and
things that you do over and over and
things that you do over and over and over and over that people will say I
over and over that people will say I
over and over that people will say I love my job not I like my job
love my job not I like my job
love my job not I like my job I like my job means yeah the challenge
I like my job means yeah the challenge
I like my job means yeah the challenge is great they pay me well I like the
is great they pay me well I like the
is great they pay me well I like the people I love my job means I don’t want
people I love my job means I don’t want
people I love my job means I don’t want to work anywhere else I don’t care how
to work anywhere else I don’t care how
to work anywhere else I don’t care how much somebody else will is willing to
much somebody else will is willing to
much somebody else will is willing to pay me I’m devoted to the people here
pay me I’m devoted to the people here
pay me I’m devoted to the people here and I care desperately about the people
and I care desperately about the people
and I care desperately about the people here as if they were my family in
here as if they were my family in
here as if they were my family in business we have colleagues and
business we have colleagues and
business we have colleagues and co-workers in the military they have
co-workers in the military they have
co-workers in the military they have brothers and sisters that’s how they
brothers and sisters that’s how they
brothers and sisters that’s how they think of each other right if you really
think of each other right if you really
think of each other right if you really have a strong corporate culture the
have a strong corporate culture the
have a strong corporate culture the people will think of each other like
people will think of each other like
people will think of each other like brothers and sisters don’t really look
brothers and sisters don’t really look
brothers and sisters don’t really look like a family right no brothers and
like a family right no brothers and
like a family right no brothers and sisters deep love fight but the love
sisters deep love fight but the love
sisters deep love fight but the love doesn’t go away right bicker the love
doesn’t go away right bicker the love
doesn’t go away right bicker the love doesn’t go away and I’ll fight with my
doesn’t go away and I’ll fight with my
doesn’t go away and I’ll fight with my sister but if you threaten my sister
sister but if you threaten my sister
sister but if you threaten my sister you’re gonna have to deal with me right
you’re gonna have to deal with me right
you’re gonna have to deal with me right right we’ll fight internally we’ll
right we’ll fight internally we’ll
right we’ll fight internally we’ll bicker with each other but nobody’s
bicker with each other but nobody’s
bicker with each other but nobody’s going to hurt each other and if anything
going to hurt each other and if anything
going to hurt each other and if anything from the outside shows up you got you’re
from the outside shows up you got you’re
from the outside shows up you got you’re looking at a unified front brothers and
looking at a unified front brothers and
looking at a unified front brothers and sisters now how do you create brothers
sisters now how do you create brothers
sisters now how do you create brothers and sisters out of strangers
and sisters out of strangers
and sisters out of strangers common beliefs common values you know
common beliefs common values you know
common beliefs common values you know parents in other words executives who
parents in other words executives who
parents in other words executives who care about their children’s success who
care about their children’s success who
care about their children’s success who care to raise their children teach them
care to raise their children teach them
care to raise their children teach them skills discipline them when necessary
skills discipline them when necessary
skills discipline them when necessary help them build their self-confidence so
help them build their self-confidence so
help them build their self-confidence so that they couldn’t go on and achieve
that they couldn’t go on and achieve
that they couldn’t go on and achieve something more than you could have ever
something more than you could have ever
something more than you could have ever imagined achieving for yourself that’s
imagined achieving for yourself that’s
imagined achieving for yourself that’s leadership an absolute love and devotion
leadership an absolute love and devotion
leadership an absolute love and devotion for the people who’ve committed their
for the people who’ve committed their
for the people who’ve committed their lives to this enterprise a goal of
lives to this enterprise a goal of
lives to this enterprise a goal of putting something out there if you say
putting something out there if you say
putting something out there if you say what you believe and you do what you
what you believe and you do what you
what you believe and you do what you believe you will attract people who
believe you will attract people who
believe you will attract people who believe what you believe if you go to
believe what you believe if you go to
believe what you believe if you go to one of your friends and you say to one
one of your friends and you say to one
one of your friends and you say to one of your friends how would you like me to
of your friends how would you like me to
of your friends how would you like me to dress so that you’ll like me better how
dress so that you’ll like me better how
dress so that you’ll like me better how would you want me to address you how do
would you want me to address you how do
would you want me to address you how do you want me to speak so that you’ll like
you want me to speak so that you’ll like
you want me to speak so that you’ll like me more right your friends are gonna
me more right your friends are gonna
me more right your friends are gonna look at you be like what are you talking
look at you be like what are you talking
look at you be like what are you talking about come on come on come on what
about come on come on come on what
about come on come on come on what should I wear so that you’ll find me
should I wear so that you’ll find me
should I wear so that you’ll find me more appealing and how would you like me
more appealing and how would you like me
more appealing and how would you like me to speak to you so that you’ll like me
to speak to you so that you’ll like me
to speak to you so that you’ll like me more and your friends are gonna tell you
more and your friends are gonna tell you
more and your friends are gonna tell you just be yourself that’s why I like you I
just be yourself that’s why I like you I
just be yourself that’s why I like you I don’t just be yourself now think about
don’t just be yourself now think about
don’t just be yourself now think about what we do in industry what do we do we
what we do in industry what do we do we
what we do in industry what do we do we do market research and we go and we ask
do market research and we go and we ask
do market research and we go and we ask the customers what kind of things the
the customers what kind of things the
the customers what kind of things the way what style should we speak to you
way what style should we speak to you
way what style should we speak to you how should we decorate ourselves what
how should we decorate ourselves what
how should we decorate ourselves what kind of things are you drawn to so that
kind of things are you drawn to so that
kind of things are you drawn to so that we can do those things do you like us
we can do those things do you like us
we can do those things do you like us more it’s just as ridiculous it’s just
more it’s just as ridiculous it’s just
more it’s just as ridiculous it’s just as ridiculous organizations should say
as ridiculous organizations should say
as ridiculous organizations should say and do the things they actually believe
and do the things they actually believe
and do the things they actually believe and they will attract people who believe
and they will attract people who believe
and they will attract people who believe what they believe or they can choose to
what they believe or they can choose to
what they believe or they can choose to lie and at the slightest hint that they
lie and at the slightest hint that they
lie and at the slightest hint that they might be lying cynicism sets in and
might be lying cynicism sets in and
might be lying cynicism sets in and people start saying I’m not sure I can
people start saying I’m not sure I can
people start saying I’m not sure I can trust these guys because there’s not a
trust these guys because there’s not a
trust these guys because there’s not a lot of consistency and all the things
lot of consistency and all the things
lot of consistency and all the things they say and do which means they can’t
they say and do which means they can’t
they say and do which means they can’t have a very strong belief set or they’re
have a very strong belief set or they’re
have a very strong belief set or they’re lying to me and we call them in
lying to me and we call them in
lying to me and we call them in authentic the entire process of asking
authentic the entire process of asking
authentic the entire process of asking other people who we should be is
other people who we should be is
other people who we should be is inauthentic that’s hilarious to me all
inauthentic that’s hilarious to me all
inauthentic that’s hilarious to me all these positioning studies we do are
these positioning studies we do are
these positioning studies we do are inherent
inherent
inherent we’re going to do a study to find out
we’re going to do a study to find out
we’re going to do a study to find out from people so we can be more authentic
from people so we can be more authentic
from people so we can be more authentic that’s hilarious
that’s hilarious
that’s hilarious say and do what you actually believe in
say and do what you actually believe in
say and do what you actually believe in the symbols you put out there the things
the symbols you put out there the things
the symbols you put out there the things you say and the things you do those red
you say and the things you do those red
you say and the things you do those red hats are ways
hats are ways
hats are ways people can find you what you have the
people can find you what you have the
people can find you what you have the ability to do as designers is create
ability to do as designers is create
ability to do as designers is create those symbols and allow people to use
those symbols and allow people to use
those symbols and allow people to use those things to say something about who
those things to say something about who
those things to say something about who they are work for companies work for
they are work for companies work for
they are work for companies work for clients work for people who you believe
clients work for people who you believe
clients work for people who you believe what they believe show up and feel a
what they believe show up and feel a
what they believe show up and feel a part of something bigger than yourself
part of something bigger than yourself
part of something bigger than yourself and your part is to put what they
and your part is to put what they
and your part is to put what they believe into pictures and words and
believe into pictures and words and
believe into pictures and words and symbols and graphics so that other
symbols and graphics so that other
symbols and graphics so that other people can use those things to say
people can use those things to say
people can use those things to say something about who they are people put
something about who they are people put
something about who they are people put harley-davidson logos on their body to
harley-davidson logos on their body to
harley-davidson logos on their body to say something about who they are
say something about who they are
say something about who they are corporate logo ain’t no Procter &
corporate logo ain’t no Procter &
corporate logo ain’t no Procter & Gamble’s tattooed on anybody’s on
Gamble’s tattooed on anybody’s on
Gamble’s tattooed on anybody’s on because Harley means something they
because Harley means something they
because Harley means something they stand for something people put that
stand for something people put that
stand for something people put that tattoo on there not to tell you that
tattoo on there not to tell you that
tattoo on there not to tell you that they own a motorcycle
they own a motorcycle
they own a motorcycle they put that tattoo there to tell you
they put that tattoo there to tell you
they put that tattoo there to tell you something about themselves you ever see
something about themselves you ever see
something about themselves you ever see anybody with a with a Mac laptop put a
anybody with a with a Mac laptop put a
anybody with a with a Mac laptop put a sticker over that beautiful shining
sticker over that beautiful shining
sticker over that beautiful shining Apple ain’t never gonna happen then how
Apple ain’t never gonna happen then how
Apple ain’t never gonna happen then how will you know who I am do you ever see
will you know who I am do you ever see
will you know who I am do you ever see anybody with a PC break out the Windex
anybody with a PC break out the Windex
anybody with a PC break out the Windex to clean out their computer Mac people
have you ever seen a dirty Mac doesn’t
have you ever seen a dirty Mac doesn’t exist does not exist why because it’s
exist does not exist why because it’s
exist does not exist why because it’s Who I am
Who I am
Who I am these are symbols we use the companies
these are symbols we use the companies
these are symbols we use the companies that are crystal clear and what they
that are crystal clear and what they
that are crystal clear and what they believe and their discipline and how
believe and their discipline and how
believe and their discipline and how they do it they’re consistent what they
they do it they’re consistent what they
they do it they’re consistent what they do and everything they say and
do and everything they say and
do and everything they say and everything they do serves as a symbol of
everything they do serves as a symbol of
everything they do serves as a symbol of the set of values and beliefs we use
the set of values and beliefs we use
the set of values and beliefs we use those symbols to say something about who
those symbols to say something about who
those symbols to say something about who we are we surround ourselves with the
we are we surround ourselves with the
we are we surround ourselves with the people and the products and the brands
people and the products and the brands
people and the products and the brands that say something about who we are and
that say something about who we are and
that say something about who we are and when we can find the people who believe
when we can find the people who believe
when we can find the people who believe what we believe
what we believe
what we believe we’re weirdly drawn to them because our
we’re weirdly drawn to them because our
we’re weirdly drawn to them because our very survival depends on it we need it
very survival depends on it we need it
very survival depends on it we need it and so the more you can give of yourself
and so the more you can give of yourself
and so the more you can give of yourself the more you can give of what you
the more you can give of what you
the more you can give of what you believe the more you can discipline with
believe the more you can discipline with
believe the more you can discipline with discipline saying boo and do the things
discipline saying boo and do the things
discipline saying boo and do the things you actually believe strange things
you actually believe strange things
you actually believe strange things start to happen what you’ll find is that
start to happen what you’ll find is that
start to happen what you’ll find is that that the better you are communicating
that the better you are communicating
that the better you are communicating your why people will want to work for
your why people will want to work for
your why people will want to work for you
you
you regardless of the opportunity that you
regardless of the opportunity that you
regardless of the opportunity that you afford them like they want to be a part
afford them like they want to be a part
afford them like they want to be a part of it yeah we do a little thing which
of it yeah we do a little thing which
of it yeah we do a little thing which we’ve been doing for years and years and
we’ve been doing for years and years and
we’ve been doing for years and years and years called give and take whenever
years called give and take whenever
years called give and take whenever there’s any kind of relationship whether
there’s any kind of relationship whether
there’s any kind of relationship whether it’s a outside partnership or even
it’s a outside partnership or even
it’s a outside partnership or even somebody who joins our team we do
somebody who joins our team we do
somebody who joins our team we do something called a give-and-take where
something called a give-and-take where
something called a give-and-take where we want somebody to be selfish and
we want somebody to be selfish and
we want somebody to be selfish and selfless within the relationship so not
selfless within the relationship so not
selfless within the relationship so not give and get but give and take so we’ll
give and get but give and take so we’ll
give and get but give and take so we’ll ask them what is it that you have to
ask them what is it that you have to
ask them what is it that you have to give to us that you have that you think
give to us that you have that you think
give to us that you have that you think that we need right and they’ll tell us
that we need right and they’ll tell us
that we need right and they’ll tell us and then we’ll say great what is it that
and then we’ll say great what is it that
and then we’ll say great what is it that you selfishly want from us and we want
you selfishly want from us and we want
you selfishly want from us and we want them to tell us what they can get from
them to tell us what they can get from
them to tell us what they can get from us and not so much when those when those
us and not so much when those when those
us and not so much when those when those things match you have a balanced
things match you have a balanced
things match you have a balanced relationship because what so example
relationship because what so example
relationship because what so example I’ve had it with people will you know
I’ve had it with people will you know
I’ve had it with people will you know they’ll tell me what they what they have
they’ll tell me what they what they have
they’ll tell me what they what they have to offer and that’s awesome because
to offer and that’s awesome because
to offer and that’s awesome because that’s what I want and then they’ll say
that’s what I want and then they’ll say
that’s what I want and then they’ll say what they have what they want to take
what they have what they want to take
what they have what they want to take and they go oh I want to work with the
and they go oh I want to work with the
and they go oh I want to work with the smart people I’m like plenty of smart
smart people I’m like plenty of smart
smart people I’m like plenty of smart people what is it you want to take from
people what is it you want to take from
people what is it you want to take from me they’re like I want to help build
me they’re like I want to help build
me they’re like I want to help build something wonderful do that anywhere
something wonderful do that anywhere
something wonderful do that anywhere what do you want to take selfishly from
what do you want to take selfishly from
what do you want to take selfishly from me they can get nowhere else and if they
me they can get nowhere else and if they
me they can get nowhere else and if they kind of to the question I won’t engage
kind of to the question I won’t engage
kind of to the question I won’t engage in a relationship and the reason is
in a relationship and the reason is
in a relationship and the reason is because in time the relationship is
because in time the relationship is
because in time the relationship is unbalanced they’re gonna be giving but
unbalanced they’re gonna be giving but
unbalanced they’re gonna be giving but they’re not taking and I don’t even know
they’re not taking and I don’t even know
they’re not taking and I don’t even know how to give them what they want then
how to give them what they want then
how to give them what they want then they’ll complain that I’m making enough
they’ll complain that I’m making enough
they’ll complain that I’m making enough money or that because it’s not balanced
money or that because it’s not balanced
money or that because it’s not balanced that’s right you speak to businesses and
that’s right you speak to businesses and
that’s right you speak to businesses and companies and leadership teams and
companies and leadership teams and
companies and leadership teams and employees and stuff without mentioning
employees and stuff without mentioning
employees and stuff without mentioning names I don’t want to put you on the
names I don’t want to put you on the
names I don’t want to put you on the spot but have you gone and talked to a
spot but have you gone and talked to a
spot but have you gone and talked to a company that’s been in trouble and then
company that’s been in trouble and then
company that’s been in trouble and then spoken to their team and then checked in
spoken to their team and then checked in
spoken to their team and then checked in on them after you’ve spoken to their
on them after you’ve spoken to their
on them after you’ve spoken to their leadership team and what did that look
leadership team and what did that look
leadership team and what did that look like did you notice a noticeable change
like did you notice a noticeable change
like did you notice a noticeable change did they come to you and tell you that
did they come to you and tell you that
did they come to you and tell you that this has helped our organization out and
this has helped our organization out and
this has helped our organization out and our culture is much improved because of
our culture is much improved because of
our culture is much improved because of it you mean does my work
[Music]
[Music] I mean sure here’s the problem with my
I mean sure here’s the problem with my
I mean sure here’s the problem with my stuff you got to do it and I am NOT I’m
stuff you got to do it and I am NOT I’m
stuff you got to do it and I am NOT I’m not anybody’s like you know mom or dad
not anybody’s like you know mom or dad
not anybody’s like you know mom or dad I’m not going to do it for you
I’m not going to do it for you
I’m not going to do it for you and I have a very less fair approach of
and I have a very less fair approach of
and I have a very less fair approach of it I once had a one side explant this is
it I once had a one side explant this is
it I once had a one side explant this is a bunch of years ago that said what
a bunch of years ago that said what
a bunch of years ago that said what guarantee do I have that your stuff will
guarantee do I have that your stuff will
guarantee do I have that your stuff will work which my answer was none like I I’m
work which my answer was none like I I’m
work which my answer was none like I I’m giving you a tool you can it’s like a
giving you a tool you can it’s like a
giving you a tool you can it’s like a hammer you can use it broadly or
hammer you can use it broadly or
hammer you can use it broadly or narrowly you can build a table you can
narrowly you can build a table you can
narrowly you can build a table you can build a house it’s the same tool you can
build a house it’s the same tool you can
build a house it’s the same tool you can use it for marketing your music
use it for marketing your music
use it for marketing your music completely revitalize your entire
completely revitalize your entire
completely revitalize your entire culture and even though I’m going to
culture and even though I’m going to
culture and even though I’m going to sell you the most beautiful hammer I’m
sell you the most beautiful hammer I’m
sell you the most beautiful hammer I’m not going to guarantee the structural
not going to guarantee the structural
not going to guarantee the structural integrity of the house right it’s your
integrity of the house right it’s your
integrity of the house right it’s your business you want to ignore all my stuff
business you want to ignore all my stuff
business you want to ignore all my stuff ignore it I don’t care it’s your and if
ignore it I don’t care it’s your and if
ignore it I don’t care it’s your and if your business collapses you know what
your business collapses you know what
your business collapses you know what happens to me nothing like I don’t mean
happens to me nothing like I don’t mean
happens to me nothing like I don’t mean to be cold about it like of course I
to be cold about it like of course I
to be cold about it like of course I want the people I work with to do well
want the people I work with to do well
want the people I work with to do well but it’s not mine it’s theirs and I take
but it’s not mine it’s theirs and I take
but it’s not mine it’s theirs and I take no emotional responsibility but the
no emotional responsibility but the
no emotional responsibility but the decisions they make so yes there are
decisions they make so yes there are
decisions they make so yes there are many people that I’ve had the pleasure
many people that I’ve had the pleasure
many people that I’ve had the pleasure of working with some who work for
of working with some who work for
of working with some who work for dysfunctional organizations that went on
dysfunctional organizations that went on
dysfunctional organizations that went on the hard journey of completely changing
the hard journey of completely changing
the hard journey of completely changing the way they lead and completely
the way they lead and completely
the way they lead and completely revitalizing their culture and it has
revitalizing their culture and it has
revitalizing their culture and it has great success it’s not because of me
great success it’s not because of me
great success it’s not because of me it’s because of them right at the same
it’s because of them right at the same
it’s because of them right at the same time there are many people who came in
time there are many people who came in
time there are many people who came in like what an amazing speech and did
like what an amazing speech and did
like what an amazing speech and did nothing you know thanks that was great
nothing you know thanks that was great
nothing you know thanks that was great you know and I don’t it’s of course it’s
you know and I don’t it’s of course it’s
you know and I don’t it’s of course it’s gonna fail you know so I I think that we
gonna fail you know so I I think that we
gonna fail you know so I I think that we we have too much especially in the
we have too much especially in the
we have too much especially in the consulting world or the design world
consulting world or the design world
consulting world or the design world everybody’s so paternalistic about it my
everybody’s so paternalistic about it my
everybody’s so paternalistic about it my designers are famous for this right they
designers are famous for this right they
designers are famous for this right they get so personally offended when the
get so personally offended when the
get so personally offended when the client chooses the wrong thing
client chooses the wrong thing
client chooses the wrong thing through this experience don’t they know
through this experience don’t they know
through this experience don’t they know we’re trying to help them
or who cares like it’s their freaking
or who cares like it’s their freaking business right that’s what you find
business right that’s what you find
business right that’s what you find I’ve had that instead of arguing with
I’ve had that instead of arguing with
I’ve had that instead of arguing with somebody for them to the right choice
somebody for them to the right choice
somebody for them to the right choice which because we genuinely want to help
which because we genuinely want to help
which because we genuinely want to help them what I have found is if you push
them what I have found is if you push
them what I have found is if you push the accountability down to because when
the accountability down to because when
the accountability down to because when we argue we’re taking accountability
we argue we’re taking accountability
we argue we’re taking accountability this is better this will help you we’re
this is better this will help you we’re
this is better this will help you we’re taking responsibility accountability but
taking responsibility accountability but
taking responsibility accountability but if we say look we’ve been doing this a
if we say look we’ve been doing this a
if we say look we’ve been doing this a bunch of years we know more about design
bunch of years we know more about design
bunch of years we know more about design than you do
than you do
than you do I’m telling you for every reason that I
I’m telling you for every reason that I
I’m telling you for every reason that I can outline for you why this will help
can outline for you why this will help
can outline for you why this will help you more but if you don’t want to do it
you more but if you don’t want to do it
you more but if you don’t want to do it that’s fine it’s your business do what
that’s fine it’s your business do what
that’s fine it’s your business do what you want the minute you switch the
you want the minute you switch the
you want the minute you switch the accountability and put it all on them
accountability and put it all on them
accountability and put it all on them amazingly they’re much more open to your
amazingly they’re much more open to your
amazingly they’re much more open to your opinion because now they’re responsible
opinion because now they’re responsible
opinion because now they’re responsible thank you guys so much for watching I’d
thank you guys so much for watching I’d
thank you guys so much for watching I’d love to know what do you think of the
love to know what do you think of the
love to know what do you think of the video what did you learn from this are
video what did you learn from this are
video what did you learn from this are you more motivated now than you were
you more motivated now than you were
you more motivated now than you were before I’d love to know your thoughts
before I’d love to know your thoughts
before I’d love to know your thoughts please leave it in the comments below
please leave it in the comments below
please leave it in the comments below and I’m going to join in the discussion
and I’m going to join in the discussion
and I’m going to join in the discussion I also want to give a quick shout out to
I also want to give a quick shout out to
I also want to give a quick shout out to Tamra weeks
Tamra weeks
Tamra weeks Tamra thank you so much for picking up
Tamra thank you so much for picking up
Tamra thank you so much for picking up ten copies of my book and then doing
ten copies of my book and then doing
ten copies of my book and then doing that amazing YouTube unboxing video I
that amazing YouTube unboxing video I
that amazing YouTube unboxing video I really really really appreciate you and
really really really appreciate you and
really really really appreciate you and support it means a lot to me you see it
support it means a lot to me you see it
support it means a lot to me you see it ah look like look like look your one
ah look like look like look your one
ah look like look like look your one word the powerful secret to creating a
word the powerful secret to creating a
word the powerful secret to creating a business and life that matters Evan
business and life that matters Evan
business and life that matters Evan Carmichael so thank you guys again for
Carmichael so thank you guys again for
Carmichael so thank you guys again for watching I believe in you I hope you
watching I believe in you I hope you
watching I believe in you I hope you continue to believe in yourself and
continue to believe in yourself and
continue to believe in yourself and whatever your one word is much love I’ll
whatever your one word is much love I’ll
whatever your one word is much love I’ll see you soon
see you soon
see you soon [Music]
”
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