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How to build a business around Honesty (feat. The Honest Agency)


hello everyone welcome to another

hello everyone welcome to another google+ hangout i’m really excited today

google+ hangout i’m really excited today

google+ hangout i’m really excited today to have Calum and Cheryl with me from

to have Calum and Cheryl with me from

to have Calum and Cheryl with me from the honest agency they’re based in

the honest agency they’re based in

the honest agency they’re based in winnipeg manitoba canada i’m here in

winnipeg manitoba canada i’m here in

winnipeg manitoba canada i’m here in toronto canada so it’s great to have

toronto canada so it’s great to have

toronto canada so it’s great to have fellow canadian entrepreneurs guys

fellow canadian entrepreneurs guys

fellow canadian entrepreneurs guys welcome aboard nice travelers so I’ve

welcome aboard nice travelers so I’ve

welcome aboard nice travelers so I’ve been doing this series of you guys

been doing this series of you guys

been doing this series of you guys watching have been a part of and I’ve

watching have been a part of and I’ve

watching have been a part of and I’ve been talking to entrepreneurs who have

been talking to entrepreneurs who have

been talking to entrepreneurs who have built a business around their one word

built a business around their one word

built a business around their one word and how they found and how they applied

and how they found and how they applied

and how they found and how they applied it and I came across this company called

it and I came across this company called

it and I came across this company called the honest agency I thought I’ve got to

the honest agency I thought I’ve got to

the honest agency I thought I’ve got to get these guys on and hear the story and

get these guys on and hear the story and

get these guys on and hear the story and understand where the name came from and

understand where the name came from and

understand where the name came from and how they’re applying honors to their

how they’re applying honors to their

how they’re applying honors to their business so guys where did where did the

business so guys where did where did the

business so guys where did where did the name come from the honest agency well

name come from the honest agency well

name come from the honest agency well it’s a long story we basically we used

it’s a long story we basically we used

it’s a long story we basically we used to be a different company we used to be

to be a different company we used to be

to be a different company we used to be branded under a company called new host

branded under a company called new host

branded under a company called new host design which I had found the mid years

design which I had found the mid years

design which I had found the mid years well I guess in two thousand and the the

well I guess in two thousand and the the

well I guess in two thousand and the the way that we had spelled the name it was

way that we had spelled the name it was

way that we had spelled the name it was a german spelling so it’s not as

a german spelling so it’s not as

a german spelling so it’s not as actually no house design and it was

actually no house design and it was

actually no house design and it was based on some of the design aesthetic

based on some of the design aesthetic

based on some of the design aesthetic that we had at the time and what were

that we had at the time and what were

that we had at the time and what were the years the design studio changed a

the years the design studio changed a

the years the design studio changed a little bit in terms of our personnel and

little bit in terms of our personnel and

little bit in terms of our personnel and that sort of thing and around two

that sort of thing and around two

that sort of thing and around two thousand eight or so cheryl and i met

thousand eight or so cheryl and i met

thousand eight or so cheryl and i met and we started to talk about our

and we started to talk about our

and we started to talk about our different different offerings that we

different different offerings that we

different different offerings that we could bring to a partnership and so

could bring to a partnership and so

could bring to a partnership and so around 2009 we started exploring a

around 2009 we started exploring a

around 2009 we started exploring a rebrand and a merger of our companies

rebrand and a merger of our companies

rebrand and a merger of our companies and so we knew that new house had to go

and so we knew that new house had to go

and so we knew that new house had to go and so we started exploring some new

and so we started exploring some new

and so we started exploring some new names and new brands and to sort of a

names and new brands and to sort of a

names and new brands and to sort of a line with how we were going to approach

line with how we were going to approach

line with how we were going to approach the business and it it was interesting

the business and it it was interesting

the business and it it was interesting because we took ourselves through a

because we took ourselves through a

because we took ourselves through a branding process that we would normally

branding process that we would normally

branding process that we would normally take our clients through so it was

take our clients through so it was

take our clients through so it was allowing us to really get a good sense

allowing us to really get a good sense

allowing us to really get a good sense of the turmoil we put our clients

of the turmoil we put our clients

of the turmoil we put our clients through because you know any kind of

through because you know any kind of

through because you know any kind of rebrand comes with a certain amount of

rebrand comes with a certain amount of

rebrand comes with a certain amount of emotional baggage and a certain amount

emotional baggage and a certain amount

emotional baggage and a certain amount of risk and certain amount of

of risk and certain amount of

of risk and certain amount of trepidation in that certain so it’s

trepidation in that certain so it’s

trepidation in that certain so it’s great to be able to

great to be able to

great to be able to yourselves through that process and in

yourselves through that process and in

yourselves through that process and in doing so we went through a naming

doing so we went through a naming

doing so we went through a naming process and you know we actually came up

process and you know we actually came up

process and you know we actually came up with a number of names and we stuck with

with a number of names and we stuck with

with a number of names and we stuck with we sort of settled on August really

we sort of settled on August really

we sort of settled on August really based on on a lot of things

based on on a lot of things

based on on a lot of things soul-searching and you know we wrestled

soul-searching and you know we wrestled

soul-searching and you know we wrestled with it for a long time because honest

with it for a long time because honest

with it for a long time because honest we knew that choosing that name would it

we knew that choosing that name would it

we knew that choosing that name would it would mean we’d have to live up to a lot

would mean we’d have to live up to a lot

would mean we’d have to live up to a lot you know once you put that name out

you know once you put that name out

you know once you put that name out there people have a certain impression

there people have a certain impression

there people have a certain impression or certain assumption of how you’re

or certain assumption of how you’re

or certain assumption of how you’re going to operate your business and the

going to operate your business and the

going to operate your business and the type of people that you’re going to be

type of people that you’re going to be

type of people that you’re going to be so we actually wrestles with that a

so we actually wrestles with that a

so we actually wrestles with that a little bit and but the more we talked

little bit and but the more we talked

little bit and but the more we talked about it the more it made sense because

about it the more it made sense because

about it the more it made sense because we thought that first of all the way

we thought that first of all the way

we thought that first of all the way that we do business really is we do it

that we do business really is we do it

that we do business really is we do it honestly and we come by it honestly but

honestly and we come by it honestly but

honestly and we come by it honestly but also those are the things that we try to

also those are the things that we try to

also those are the things that we try to we try to encourage our clients to be

we try to encourage our clients to be

we try to encourage our clients to be and not just August in terms of young

and not just August in terms of young

and not just August in terms of young being honest with their customers but

being honest with their customers but

being honest with their customers but also being honest with themselves about

also being honest with themselves about

also being honest with themselves about how they operate their business what

how they operate their business what

how they operate their business what their business culture is like and one

their business culture is like and one

their business culture is like and one of the main you know the big setbacks

of the main you know the big setbacks

of the main you know the big setbacks people have with their brands is that

people have with their brands is that

people have with their brands is that they want to be something else and they

they want to be something else and they

they want to be something else and they want to be you know they want to be the

want to be you know they want to be the

want to be you know they want to be the next whatever they can we get this all

next whatever they can we get this all

next whatever they can we get this all the time I want to be the next Nike or I

the time I want to be the next Nike or I

the time I want to be the next Nike or I want to be coke or I want to be dis with

want to be coke or I want to be dis with

want to be coke or I want to be dis with that but the reality is that most

that but the reality is that most

that but the reality is that most companies aren’t that so we have to

companies aren’t that so we have to

companies aren’t that so we have to really encourage our clients to think

really encourage our clients to think

really encourage our clients to think about who they really are who their

about who they really are who their

about who they really are who their target market is what they’re offering

target market is what they’re offering

target market is what they’re offering is how they operate their business with

is how they operate their business with

is how they operate their business with their own philosophies all of those

their own philosophies all of those

their own philosophies all of those things they have to really be honest

things they have to really be honest

things they have to really be honest with themselves in order to get stronger

with themselves in order to get stronger

with themselves in order to get stronger bread so all of those things kind of

bread so all of those things kind of

bread so all of those things kind of tied together and edit you know after a

tied together and edit you know after a

tied together and edit you know after a while a little light bulb went off and

while a little light bulb went off and

while a little light bulb went off and it just it made sense for us to to

it just it made sense for us to to

it just it made sense for us to to choose that into the too girly that’s

choose that into the too girly that’s

choose that into the too girly that’s cool what was there any it’s interesting

cool what was there any it’s interesting

cool what was there any it’s interesting because a lot of people I’ve been

because a lot of people I’ve been

because a lot of people I’ve been interviewing have been so low they’re

interviewing have been so low they’re

interviewing have been so low they’re only founders they don’t have

only founders they don’t have

only founders they don’t have co-founders they started the business

co-founders they started the business

co-founders they started the business themselves and in some cases built it up

themselves and in some cases built it up

themselves and in some cases built it up to be two billion dollar valuation but

to be two billion dollar valuation but

to be two billion dollar valuation but they’re the only founder of the company

they’re the only founder of the company

they’re the only founder of the company was that was that interaction difficult

was that was that interaction difficult

was that was that interaction difficult at the start two guys to figure out why

at the start two guys to figure out why

at the start two guys to figure out why selling on the name honest I don’t think

selling on the name honest I don’t think

selling on the name honest I don’t think it was really all that difficult anyway

it was really all that difficult anyway

it was really all that difficult anyway class calculate we went through that

class calculate we went through that

class calculate we went through that original process and it was a long and

original process and it was a long and

original process and it was a long and drawn-out process but I think that

drawn-out process but I think that

drawn-out process but I think that really the way that the two companies

really the way that the two companies

really the way that the two companies came together part of what I was doing

came together part of what I was doing

came together part of what I was doing was strategic planning internal

was strategic planning internal

was strategic planning internal communications you know working with

communications you know working with

communications you know working with companies at that level and Cal was

companies at that level and Cal was

companies at that level and Cal was doing was working on us with the

doing was working on us with the

doing was working on us with the advertising the graphic design side of

advertising the graphic design side of

advertising the graphic design side of it so um the way that we came together

it so um the way that we came together

it so um the way that we came together was that you know I would work with a

was that you know I would work with a

was that you know I would work with a client or two around you know where do

client or two around you know where do

client or two around you know where do you want to be in the next five years in

you want to be in the next five years in

you want to be in the next five years in your organization how are you going to

your organization how are you going to

your organization how are you going to bring that up again through the media

bring that up again through the media

bring that up again through the media through public relations and to your

through public relations and to your

through public relations and to your staff into your stakeholders into your

staff into your stakeholders into your

staff into your stakeholders into your suppliers so I was having those

suppliers so I was having those

suppliers so I was having those conversations with people and we get to

conversations with people and we get to

conversations with people and we get to a certain point they feel like yes we’re

a certain point they feel like yes we’re

a certain point they feel like yes we’re really clear we get where we’re going

really clear we get where we’re going

really clear we get where we’re going but then they do gang how we’re ready to

but then they do gang how we’re ready to

but then they do gang how we’re ready to advertise so I called my friend Cal and

advertise so I called my friend Cal and

advertise so I called my friend Cal and hand them over conversely he would get

hand them over conversely he would get

hand them over conversely he would get clients where he would say to that they

clients where he would say to that they

clients where he would say to that they would say we want an ad campaign and

would say we want an ad campaign and

would say we want an ad campaign and he’d say well where do you want to be in

he’d say well where do you want to be in

he’d say well where do you want to be in two years things like on at all so he

two years things like on at all so he

two years things like on at all so he would call me and I walk her through

would call me and I walk her through

would call me and I walk her through this process so it became quite clear

this process so it became quite clear

this process so it became quite clear that filling both sides of this and

that filling both sides of this and

that filling both sides of this and being able to get how people get really

being able to get how people get really

being able to get how people get really clear about who they are who they want

clear about who they are who they want

clear about who they are who they want to be what they want the reputation to

to be what they want the reputation to

to be what they want the reputation to be internally and externally and then

be internally and externally and then

be internally and externally and then taking that out in a pilot to a brand

taking that out in a pilot to a brand

taking that out in a pilot to a brand made sense and it wasn’t it became about

made sense and it wasn’t it became about

made sense and it wasn’t it became about that integrity about who you are on the

that integrity about who you are on the

that integrity about who you are on the inside and who you are though he’s

inside and who you are though he’s

inside and who you are though he’s looking and then what do you talk about

looking and then what do you talk about

looking and then what do you talk about it what is your story love it is that is

it what is your story love it is that is

it what is your story love it is that is honest is that something that you feel

honest is that something that you feel

honest is that something that you feel has always been within both of you that

has always been within both of you that

has always been within both of you that gots a trait that going back to earliest

gots a trait that going back to earliest

gots a trait that going back to earliest days you’ve always tried to be honest or

days you’ve always tried to be honest or

days you’ve always tried to be honest or is it something that you know is new or

is it something that you know is new or

is it something that you know is new or and you feel like hey this is something

and you feel like hey this is something

and you feel like hey this is something that’s important in business um well

that’s important in business um well

that’s important in business um well yeah I mean you know when you’re when

yeah I mean you know when you’re when

yeah I mean you know when you’re when you’re a kid you’re motifs honest as a

you’re a kid you’re motifs honest as a

you’re a kid you’re motifs honest as a kid can be um and I think you know as

kid can be um and I think you know as

kid can be um and I think you know as you grow older you start to you start to

you grow older you start to you start to

you grow older you start to you start to I think evaluate what your understand

I think evaluate what your understand

I think evaluate what your understand more about what your value stand for and

more about what your value stand for and

more about what your value stand for and so I think as I’ve been getting older I

so I think as I’ve been getting older I

so I think as I’ve been getting older I I do start

I do start

I do start look at those those values and I start

look at those those values and I start

look at those those values and I start to I think feel that having honesty or

to I think feel that having honesty or

to I think feel that having honesty or treating you know treating your life and

treating you know treating your life and

treating you know treating your life and your Pete the people in your life with

your Pete the people in your life with

your Pete the people in your life with honesty and integrity and authenticity I

honesty and integrity and authenticity I

honesty and integrity and authenticity I think that has become more valuable but

think that has become more valuable but

think that has become more valuable but I think for me it was a growing process

I think for me it was a growing process

I think for me it was a growing process you know it wasn’t something that I was

you know it wasn’t something that I was

you know it wasn’t something that I was conscious of at a younger age are you

conscious of at a younger age are you

conscious of at a younger age are you searching yeah me too me too um I think

searching yeah me too me too um I think

searching yeah me too me too um I think that really it it comes down to what you

that really it it comes down to what you

that really it it comes down to what you know what are the things that become

know what are the things that become

know what are the things that become important to you and I think a lot of

important to you and I think a lot of

important to you and I think a lot of times when people are quite young may

times when people are quite young may

times when people are quite young may have a really strong sort of ethnic

have a really strong sort of ethnic

have a really strong sort of ethnic about some of those things that and then

about some of those things that and then

about some of those things that and then they get into you the workday life and

they get into you the workday life and

they get into you the workday life and all of the regular things and then after

all of the regular things and then after

all of the regular things and then after up you know a couple years you stretch

up you know a couple years you stretch

up you know a couple years you stretch to come back and say really and I am I

to come back and say really and I am I

to come back and say really and I am I still do i set out to be originally and

still do i set out to be originally and

still do i set out to be originally and make some of those course corrections

make some of those course corrections

make some of those course corrections and you determine that you know this is

and you determine that you know this is

and you determine that you know this is you are and this is what you stand for

you are and this is what you stand for

you are and this is what you stand for and that list of who you are what you

and that list of who you are what you

and that list of who you are what you stand for it starts to get narrower and

stand for it starts to get narrower and

stand for it starts to get narrower and narrower but also in a better way so

narrower but also in a better way so

narrower but also in a better way so rather than not in a closed minded way

rather than not in a closed minded way

rather than not in a closed minded way of i’m only going to do these things or

of i’m only going to do these things or

of i’m only going to do these things or be these things but really to say there

be these things but really to say there

be these things but really to say there are some a couple of core things that

are some a couple of core things that

are some a couple of core things that are important and i’m going to apply

are important and i’m going to apply

are important and i’m going to apply them Sir got it I wanted to ask you

them Sir got it I wanted to ask you

them Sir got it I wanted to ask you about your logo it actually just

about your logo it actually just

about your logo it actually just disappeared from that screen I’m going

disappeared from that screen I’m going

disappeared from that screen I’m going to most distracting me there you go and

to most distracting me there you go and

to most distracting me there you go and I mean you guys are are into design and

I mean you guys are are into design and

I mean you guys are are into design and so I know you put a lot of thought into

so I know you put a lot of thought into

so I know you put a lot of thought into a logo creation in the font and the

a logo creation in the font and the

a logo creation in the font and the colors and the star can you talk about

colors and the star can you talk about

colors and the star can you talk about that and what that that means to you how

that and what that that means to you how

that and what that that means to you how it represents your brand so the you know

it represents your brand so the you know

it represents your brand so the you know along with the whole rebrand and the

along with the whole rebrand and the

along with the whole rebrand and the renaming and everything the logo took a

renaming and everything the logo took a

renaming and everything the logo took a really long time and it’s funny because

really long time and it’s funny because

really long time and it’s funny because the designer that the main designer that

the designer that the main designer that

the designer that the main designer that was working on it is no longer with us

was working on it is no longer with us

was working on it is no longer with us but you know he spends he spent days

but you know he spends he spent days

but you know he spends he spent days upon days picking a haunt and tweaking

upon days picking a haunt and tweaking

upon days picking a haunt and tweaking it and you know finessing all these

it and you know finessing all these

it and you know finessing all these little nuances and the you know the

little nuances and the you know the

little nuances and the you know the Senators and all

Senators and all

Senators and all of these things so it was interesting to

of these things so it was interesting to

of these things so it was interesting to see just how much effort went into the

see just how much effort went into the

see just how much effort went into the actual development of the typeface

actual development of the typeface

actual development of the typeface itself and then you know we’ve got the

itself and then you know we’ve got the

itself and then you know we’ve got the asterisk in there and working on you

asterisk in there and working on you

asterisk in there and working on you know what style asterisk is it going to

know what style asterisk is it going to

know what style asterisk is it going to be how many points is it going to have

be how many points is it going to have

be how many points is it going to have and what’s you know there was so much

and what’s you know there was so much

and what’s you know there was so much work that actually went into the logo

work that actually went into the logo

work that actually went into the logo that when you actually look at it now

that when you actually look at it now

that when you actually look at it now you’re like it’s almost time people to

you’re like it’s almost time people to

you’re like it’s almost time people to realize just how much time was spent on

realize just how much time was spent on

realize just how much time was spent on it but then but I think it shows just in

it but then but I think it shows just in

it but then but I think it shows just in that alone it shows the integrity that

that alone it shows the integrity that

that alone it shows the integrity that we put into all of our project because

we put into all of our project because

we put into all of our project because although you can just slap a typeface on

although you can just slap a typeface on

although you can just slap a typeface on you could slap a you know any old icon

you could slap a you know any old icon

you could slap a you know any old icon or asterisk or our case now it’s just

or asterisk or our case now it’s just

or asterisk or our case now it’s just you know we could have slept almost

you know we could have slept almost

you know we could have slept almost anything up there and been fine with it

anything up there and been fine with it

anything up there and been fine with it but you know we really I think in order

but you know we really I think in order

but you know we really I think in order to get the best out of any project you

to get the best out of any project you

to get the best out of any project you really have to put that time in the

really have to put that time in the

really have to put that time in the effort into it you have to you have to

effort into it you have to you have to

effort into it you have to you have to feel as though you’re putting your best

feel as though you’re putting your best

feel as though you’re putting your best into it and again that you know

into it and again that you know

into it and again that you know translates into i think the whole

translates into i think the whole

translates into i think the whole philosophy of honest where people

philosophy of honest where people

philosophy of honest where people working with the client it’s the same

working with the client it’s the same

working with the client it’s the same thing you know where you know we always

thing you know where you know we always

thing you know where you know we always want to do the best we can for the

want to do the best we can for the

want to do the best we can for the client and achieve those objectives for

client and achieve those objectives for

client and achieve those objectives for that so I think you know in a very

that so I think you know in a very

that so I think you know in a very long-winded sort of way I think of

long-winded sort of way I think of

long-winded sort of way I think of reflects that that’s a good 20 wow what

reflects that that’s a good 20 wow what

reflects that that’s a good 20 wow what does the asterisk singing to you guys

does the asterisk singing to you guys

does the asterisk singing to you guys why are the asterisks uh the after well

why are the asterisks uh the after well

why are the asterisks uh the after well it’s funny the asterisk kind of came I

it’s funny the asterisk kind of came I

it’s funny the asterisk kind of came I thinking we come at it from two

thinking we come at it from two

thinking we come at it from two different directions and what does a bit

different directions and what does a bit

different directions and what does a bit tongue-in-cheek and the other is

tongue-in-cheek and the other is

tongue-in-cheek and the other is actually sincere and basically we always

actually sincere and basically we always

actually sincere and basically we always we always envisioned that the artist

we always envisioned that the artist

we always envisioned that the artist name was a was a it was a punch line but

name was a was a it was a punch line but

name was a was a it was a punch line but it’s basically the follow up to almost

it’s basically the follow up to almost

it’s basically the follow up to almost anything that we do so you know if we’re

anything that we do so you know if we’re

anything that we do so you know if we’re we’re going in and say you know we’ll do

we’re going in and say you know we’ll do

we’re going in and say you know we’ll do the best we can for you you know you put

the best we can for you you know you put

the best we can for you you know you put an asterisk at the end of that really

an asterisk at the end of that really

an asterisk at the end of that really the fulfillment is honest like will

the fulfillment is honest like will

the fulfillment is honest like will honestly do that for you and that’s

honestly do that for you and that’s

honestly do that for you and that’s that’s basically where that came from

that’s basically where that came from

that’s basically where that came from and then we also had like a little bit

and then we also had like a little bit

and then we also had like a little bit of a tongue-in-cheek thing where you

of a tongue-in-cheek thing where you

of a tongue-in-cheek thing where you know there’s this truth in advertising

know there’s this truth in advertising

know there’s this truth in advertising be aware you know are you ever really

be aware you know are you ever really

be aware you know are you ever really honest so we kind of took it took a look

honest so we kind of took it took a look

honest so we kind of took it took a look at it in both directions but really it’s

at it in both directions but really it’s

at it in both directions but really it’s a sincere it’s a sincere but no to all

a sincere it’s a sincere but no to all

a sincere it’s a sincere but no to all of the work of use that’s cool i like it

of the work of use that’s cool i like it

of the work of use that’s cool i like it i like that i thought it was like a like

i like that i thought it was like a like

i like that i thought it was like a like a North Star something when I first saw

a North Star something when I first saw

a North Star something when I first saw that’s cool as an astro explanation um

that’s cool as an astro explanation um

that’s cool as an astro explanation um this is getting questions from our live

this is getting questions from our live

this is getting questions from our live viewers they want to know why what

viewers they want to know why what

viewers they want to know why what inspired you to build your business what

inspired you to build your business what

inspired you to build your business what inspired you the launches thing and

inspired you the launches thing and

inspired you the launches thing and become entrepreneurs came from Omega

become entrepreneurs came from Omega

become entrepreneurs came from Omega glitching oh he went so well um

glitching oh he went so well um

glitching oh he went so well um personally I think my inspiration being

personally I think my inspiration being

personally I think my inspiration being entrepreneurs that came from an

entrepreneurs that came from an

entrepreneurs that came from an entrepreneur family I spent a long time

entrepreneur family I spent a long time

entrepreneur family I spent a long time working in government which had a lot of

working in government which had a lot of

working in government which had a lot of really interesting things and I a lot of

really interesting things and I a lot of

really interesting things and I a lot of learning curves and get a lot of things

learning curves and get a lot of things

learning curves and get a lot of things and a lot of different places but it

and a lot of different places but it

and a lot of different places but it became time to to keep something on my

became time to to keep something on my

became time to to keep something on my own to do something that job I’ve just

own to do something that job I’ve just

own to do something that job I’ve just felt more natural to me um I feel like I

felt more natural to me um I feel like I

felt more natural to me um I feel like I you know the advertising has always been

you know the advertising has always been

you know the advertising has always been my blood communications always been in

my blood communications always been in

my blood communications always been in my blood and doing this as an

my blood and doing this as an

my blood and doing this as an entrepreneur was always something that I

entrepreneur was always something that I

entrepreneur was always something that I wanted to get to let some point in my

wanted to get to let some point in my

wanted to get to let some point in my career and I think for me it’s it’s

career and I think for me it’s it’s

career and I think for me it’s it’s similar my my dad was an entrepreneur as

similar my my dad was an entrepreneur as

similar my my dad was an entrepreneur as well so I think I always had this I

well so I think I always had this I

well so I think I always had this I think working for other people was

think working for other people was

think working for other people was always a bit foreign to me this idea

always a bit foreign to me this idea

always a bit foreign to me this idea that not being you know not being sort

that not being you know not being sort

that not being you know not being sort of the boss or whatever was always a bit

of the boss or whatever was always a bit

of the boss or whatever was always a bit of an odd an odd thing for me although I

of an odd an odd thing for me although I

of an odd an odd thing for me although I didn’t really necessarily recognize it

didn’t really necessarily recognize it

didn’t really necessarily recognize it when I was that young but um but I you

when I was that young but um but I you

when I was that young but um but I you know I worked at an agency for few years

know I worked at an agency for few years

know I worked at an agency for few years right out of school and I think I

right out of school and I think I

right out of school and I think I discovered really quickly that i didn’t

discovered really quickly that i didn’t

discovered really quickly that i didn’t really working for the people didn’t

really working for the people didn’t

really working for the people didn’t speak very well and it wasn’t anything

speak very well and it wasn’t anything

speak very well and it wasn’t anything against my employers or anything like

against my employers or anything like

against my employers or anything like that I think just there’s something in

that I think just there’s something in

that I think just there’s something in my brain that just has a it’s a

my brain that just has a it’s a

my brain that just has a it’s a fundamental thing in there that we

fundamental thing in there that we

fundamental thing in there that we understand we understand the best

understand we understand the best

understand we understand the best clothes and then well yeah and then you

clothes and then well yeah and then you

clothes and then well yeah and then you know we we were lucky when we started

know we we were lucky when we started

know we we were lucky when we started first company in two thousand that we

first company in two thousand that we

first company in two thousand that we had some clients that were really

had some clients that were really

had some clients that were really interested in coming along with us to

interested in coming along with us to

interested in coming along with us to start our own agency her own design

start our own agency her own design

start our own agency her own design studio and it just made it very easy to

studio and it just made it very easy to

studio and it just made it very easy to make that decision and from that it’s

make that decision and from that it’s

make that decision and from that it’s just a we’ve been doing this for 15

just a we’ve been doing this for 15

just a we’ve been doing this for 15 years and edits didn’t it’s been great

years and edits didn’t it’s been great

years and edits didn’t it’s been great great another question coming in the

great another question coming in the

great another question coming in the live chat basically asking about your

live chat basically asking about your

live chat basically asking about your sales process advice for selling clients

sales process advice for selling clients

sales process advice for selling clients and getting people to reply to you and

and getting people to reply to you and

and getting people to reply to you and uh you know the agency business is ultra

uh you know the agency business is ultra

uh you know the agency business is ultra competitive how do you do things

competitive how do you do things

competitive how do you do things differently how do you use honest to

differently how do you use honest to

differently how do you use honest to open up doors and get people responding

open up doors and get people responding

open up doors and get people responding to you and closing deals for the most

to you and closing deals for the most

to you and closing deals for the most part I think clients come to us by word

part I think clients come to us by word

part I think clients come to us by word of mouth a lot of the time and we you

of mouth a lot of the time and we you

of mouth a lot of the time and we you know we feel like that’s ideally what

know we feel like that’s ideally what

know we feel like that’s ideally what you want to do and we aspire to create a

you want to do and we aspire to create a

you want to do and we aspire to create a half a client because they are

half a client because they are

half a client because they are ultimately well they will be having but

ultimately well they will be having but

ultimately well they will be having but they’re going to turn around and a

they’re going to turn around and a

they’re going to turn around and a dimension that to somebody else and

dimension that to somebody else and

dimension that to somebody else and that’s really a lot of the way that we

that’s really a lot of the way that we

that’s really a lot of the way that we move people through I think the

move people through I think the

move people through I think the interesting thing about the ad agency

interesting thing about the ad agency

interesting thing about the ad agency businesses that people come to you as so

businesses that people come to you as so

businesses that people come to you as so many different phases of their

many different phases of their

many different phases of their understanding of what it is they’re

understanding of what it is they’re

understanding of what it is they’re doing what they want so they might come

doing what they want so they might come

doing what they want so they might come in as a brand new start up and watch the

in as a brand new start up and watch the

in as a brand new start up and watch the moon burberry for a very small amount of

moon burberry for a very small amount of

moon burberry for a very small amount of money and have no a very limited

money and have no a very limited

money and have no a very limited understanding of what that requires so

understanding of what that requires so

understanding of what that requires so we spend a lot of time educating people

we spend a lot of time educating people

we spend a lot of time educating people when they come in to vote so what what

when they come in to vote so what what

when they come in to vote so what what that is what you need to be and what

that is what you need to be and what

that is what you need to be and what that investment is your company because

that investment is your company because

that investment is your company because realistically you know these are things

realistically you know these are things

realistically you know these are things that that you need to invest in the

that that you need to invest in the

that that you need to invest in the that’s time with the other end of the

that’s time with the other end of the

that’s time with the other end of the spectrum is people who come in and say

spectrum is people who come in and say

spectrum is people who come in and say you know we need whatever some small

you know we need whatever some small

you know we need whatever some small solution fees they want to brochure well

solution fees they want to brochure well

solution fees they want to brochure well really what’s going on well my staff

really what’s going on well my staff

really what’s going on well my staff won’t understand anything wait a minute

won’t understand anything wait a minute

won’t understand anything wait a minute how does that how do those do things get

how does that how do those do things get

how does that how do those do things get together and make any sense so we spend

together and make any sense so we spend

together and make any sense so we spend a lot of time talking people about what

a lot of time talking people about what

a lot of time talking people about what it is that we feel might be the solution

it is that we feel might be the solution

it is that we feel might be the solution to the problem that they may or may not

to the problem that they may or may not

to the problem that they may or may not have articulated so where else the sales

have articulated so where else the sales

have articulated so where else the sales process is really getting to know people

process is really getting to know people

process is really getting to know people really started to understand where

really started to understand where

really started to understand where they’re coming from what the fundamental

they’re coming from what the fundamental

they’re coming from what the fundamental challenge they want to see universities

challenge they want to see universities

challenge they want to see universities and a lot of times they don’t come in

and a lot of times they don’t come in

and a lot of times they don’t come in with that perspective when you begin so

with that perspective when you begin so

with that perspective when you begin so that’s really for us part of we’re on a

that’s really for us part of we’re on a

that’s really for us part of we’re on a start is having a real look at what do

start is having a real look at what do

start is having a real look at what do you need and what do you need to do now

you need and what do you need to do now

you need and what do you need to do now what can you work the interesting thing

what can you work the interesting thing

what can you work the interesting thing to with respect to our name and our

to with respect to our name and our

to with respect to our name and our brand is that we’ve had clients that

brand is that we’ve had clients that

brand is that we’ve had clients that will come to us specifically because of

will come to us specifically because of

will come to us specifically because of our name and they’re intrigued and

our name and they’re intrigued and

our name and they’re intrigued and they’re interested to know you know you

they’re interested to know you know you

they’re interested to know you know you know very soon whether this conversation

know very soon whether this conversation

know very soon whether this conversation sort of how did we come to that Latin

sort of how did we come to that Latin

sort of how did we come to that Latin you know what makes us honest so they’re

you know what makes us honest so they’re

you know what makes us honest so they’re actually intrigued by that and I think

actually intrigued by that and I think

actually intrigued by that and I think they’re drawn to us you know really a

they’re drawn to us you know really a

they’re drawn to us you know really a lot occasionally based on the name a

lot occasionally based on the name a

lot occasionally based on the name a little and then there are other clients

little and then there are other clients

little and then there are other clients who I mean it doesn’t it doesn’t seem to

who I mean it doesn’t it doesn’t seem to

who I mean it doesn’t it doesn’t seem to resonate with them at all and it’s just

resonate with them at all and it’s just

resonate with them at all and it’s just it come to us because they’ve heard that

it come to us because they’ve heard that

it come to us because they’ve heard that work you don’t get it what we do or

work you don’t get it what we do or

work you don’t get it what we do or we’re get to work with or you know we

we’re get to work with or you know we

we’re get to work with or you know we offer the right services for them so you

offer the right services for them so you

offer the right services for them so you know every client is a little bit

know every client is a little bit

know every client is a little bit different in how how you approached us

different in how how you approached us

different in how how you approached us or how we approach them and you know

or how we approach them and you know

or how we approach them and you know sometimes we will if we know enough well

sometimes we will if we know enough well

sometimes we will if we know enough well the planet before we approach them you

the planet before we approach them you

the planet before we approach them you know we’ll prepare will prepare a

know we’ll prepare will prepare a

know we’ll prepare will prepare a presentation based on this around the

presentation based on this around the

presentation based on this around the concept of honesty if we think that

concept of honesty if we think that

concept of honesty if we think that that’s that’s going to resonate with

that’s that’s going to resonate with

that’s that’s going to resonate with them but you know the reality is that

them but you know the reality is that

them but you know the reality is that there’s a lot of clients that don’t I

there’s a lot of clients that don’t I

there’s a lot of clients that don’t I don’t think they fully understand what

don’t think they fully understand what

don’t think they fully understand what that concept is and even if it’s

that concept is and even if it’s

that concept is and even if it’s explained to them it given where they

explained to them it given where they

explained to them it given where they are in this point is went to tie it

are in this point is went to tie it

are in this point is went to tie it doesn’t necessarily love me the other

doesn’t necessarily love me the other

doesn’t necessarily love me the other thing that’s interesting that we find is

thing that’s interesting that we find is

thing that’s interesting that we find is that up because of the work we do in the

that up because of the work we do in the

that up because of the work we do in the people that we work with now and because

people that we work with now and because

people that we work with now and because of the name we can to attract

of the name we can to attract

of the name we can to attract like-minded people so that’s an

like-minded people so that’s an

like-minded people so that’s an interesting thing you’re finding more

interesting thing you’re finding more

interesting thing you’re finding more and more that our clients are similar in

and more that our clients are similar in

and more that our clients are similar in philosophy and so they’re drawn to

philosophy and so they’re drawn to

philosophy and so they’re drawn to they’re drawn to us I think by initially

they’re drawn to us I think by initially

they’re drawn to us I think by initially by the name but really because you know

by the name but really because you know

by the name but really because you know we have similar philosophy so we spend a

we have similar philosophy so we spend a

we have similar philosophy so we spend a lot of time working with companies with

lot of time working with companies with

lot of time working with companies with you a fair bit of corporate social

you a fair bit of corporate social

you a fair bit of corporate social responsibility with companies who want

responsibility with companies who want

responsibility with companies who want to expand

to expand

to expand that parameter or they want to tell that

that parameter or they want to tell that

that parameter or they want to tell that story a little bit more and so that’s

story a little bit more and so that’s

story a little bit more and so that’s really it’s really finding people who

really it’s really finding people who

really it’s really finding people who shared or six let me guess it lets a

shared or six let me guess it lets a

shared or six let me guess it lets a client self-identify right at they they

client self-identify right at they they

client self-identify right at they they see the name and they love what they say

see the name and they love what they say

see the name and they love what they say l there’s no honesty in the ad agency

l there’s no honesty in the ad agency

l there’s no honesty in the ad agency business and here’s these this this

business and here’s these this this

business and here’s these this this couple here the powerhouse

couple here the powerhouse

couple here the powerhouse entrepreneurial venture that started up

entrepreneurial venture that started up

entrepreneurial venture that started up around honesty I wanted to get to know

around honesty I wanted to get to know

around honesty I wanted to get to know these guys I’m because it has it gone

these guys I’m because it has it gone

these guys I’m because it has it gone the other way have you had people look

the other way have you had people look

the other way have you had people look at and say oh that’s that’s stupid you

at and say oh that’s that’s stupid you

at and say oh that’s that’s stupid you can’t build the business around honesty

can’t build the business around honesty

can’t build the business around honesty what are these guys order originally I i

what are these guys order originally I i

what are these guys order originally I i I’m not sure if Cheryl’s experience

I’m not sure if Cheryl’s experience

I’m not sure if Cheryl’s experience dignity I’ve actually never experienced

dignity I’ve actually never experienced

dignity I’ve actually never experienced anything like to my face nobody’s ever

anything like to my face nobody’s ever

anything like to my face nobody’s ever it’ll come up to me and said oh that’s

it’ll come up to me and said oh that’s

it’ll come up to me and said oh that’s you know that’s that’s stupid that’s a

you know that’s that’s stupid that’s a

you know that’s that’s stupid that’s a garbage name or you know whatever you

garbage name or you know whatever you

garbage name or you know whatever you don’t live up to it nobody’s ever said

don’t live up to it nobody’s ever said

don’t live up to it nobody’s ever said that to my face so I think I’ve only

that to my face so I think I’ve only

that to my face so I think I’ve only personally received positive feedback

personally received positive feedback

personally received positive feedback from it and I’m always surprised when

from it and I’m always surprised when

from it and I’m always surprised when people offer that up I don’t know why

people offer that up I don’t know why

people offer that up I don’t know why I’m surprised but I I guess for us it’s

I’m surprised but I I guess for us it’s

I’m surprised but I I guess for us it’s just second nature now so I don’t you

just second nature now so I don’t you

just second nature now so I don’t you know I don’t consciously think every

know I don’t consciously think every

know I don’t consciously think every time I walk through the door aw you know

time I walk through the door aw you know

time I walk through the door aw you know we’re in we’re in an honest environment

we’re in we’re in an honest environment

we’re in we’re in an honest environment or anything like that it’s so I’m always

or anything like that it’s so I’m always

or anything like that it’s so I’m always a bit I’m always a bit taken aback when

a bit I’m always a bit taken aback when

a bit I’m always a bit taken aback when people kind of talk about it in a really

people kind of talk about it in a really

people kind of talk about it in a really favorable way or they show more than

favorable way or they show more than

favorable way or they show more than average interested it interesting

average interested it interesting

average interested it interesting another question coming in techno Tut is

another question coming in techno Tut is

another question coming in techno Tut is asking about your team how do you hire

asking about your team how do you hire

asking about your team how do you hire for honest um of course lie detector

for honest um of course lie detector

for honest um of course lie detector test yeah there’s the torture chamber

test yeah there’s the torture chamber

test yeah there’s the torture chamber and then um I think a couple of things

and then um I think a couple of things

and then um I think a couple of things of course you know as anyone would hire

of course you know as anyone would hire

of course you know as anyone would hire for design skill we hire for talent we

for design skill we hire for talent we

for design skill we hire for talent we hire for writing skills we know those of

hire for writing skills we know those of

hire for writing skills we know those of the things that you’re always going to

the things that you’re always going to

the things that you’re always going to be looking for um we very early on and

be looking for um we very early on and

be looking for um we very early on and set up a description and early of what

set up a description and early of what

set up a description and early of what we want this company to be in who we

we want this company to be in who we

we want this company to be in who we want who we want it to be and what we

want who we want it to be and what we

want who we want it to be and what we wanted to be like when you walk in the

wanted to be like when you walk in the

wanted to be like when you walk in the door every morning and we did that

door every morning and we did that

door every morning and we did that collectively with the group of people

collectively with the group of people

collectively with the group of people who were witness at the time and they

who were witness at the time and they

who were witness at the time and they determine what they want their workplace

determine what they want their workplace

determine what they want their workplace to be like and what they want how they

to be like and what they want how they

to be like and what they want how they want to interact with co-workers and how

want to interact with co-workers and how

want to interact with co-workers and how they want to live and we you know since

they want to live and we you know since

they want to live and we you know since got over that a couple of different

got over that a couple of different

got over that a couple of different times with with you know iterations and

times with with you know iterations and

times with with you know iterations and different staff and it always comes out

different staff and it always comes out

different staff and it always comes out to be relatively the same i mean people

to be relatively the same i mean people

to be relatively the same i mean people want to be respected for their talent

want to be respected for their talent

want to be respected for their talent people want to have the opportunity good

people want to have the opportunity good

people want to have the opportunity good to you to scan behind their work and

to you to scan behind their work and

to you to scan behind their work and have it be respected but then also how

have it be respected but then also how

have it be respected but then also how to be improved upon if that’s what it

to be improved upon if that’s what it

to be improved upon if that’s what it needs so we set out purposefully to hire

needs so we set out purposefully to hire

needs so we set out purposefully to hire people and to have conversations with

people and to have conversations with

people and to have conversations with people when hiring them but this is our

people when hiring them but this is our

people when hiring them but this is our culture and this is what’s expected and

culture and this is what’s expected and

culture and this is what’s expected and this is how we match the movies reform

this is how we match the movies reform

this is how we match the movies reform do you have a process or favorite

do you have a process or favorite

do you have a process or favorite question that you asked to find people

question that you asked to find people

question that you asked to find people who are not only good at what they do

who are not only good at what they do

who are not only good at what they do like great at writing but may not share

like great at writing but may not share

like great at writing but may not share the same values how do you I do wheat

the same values how do you I do wheat

the same values how do you I do wheat those people out the people look great

those people out the people look great

those people out the people look great on paper but may not share the value fit

on paper but may not share the value fit

on paper but may not share the value fit with you what kind of music you like

that’s interesting so what what is

that’s interesting so what what is honest music sound like you know what we

honest music sound like you know what we

honest music sound like you know what we we do have questions like that and we

we do have questions like that and we

we do have questions like that and we asked you know what you what you do in

asked you know what you what you do in

asked you know what you what you do in your spare time what kind of music you

your spare time what kind of music you

your spare time what kind of music you like you know do you follow any

like you know do you follow any

like you know do you follow any particular designers or you know we

particular designers or you know we

particular designers or you know we asked I think more questions that are

asked I think more questions that are

asked I think more questions that are not maybe typical of you know you

not maybe typical of you know you

not maybe typical of you know you typical interview questions and the

typical interview questions and the

typical interview questions and the reason we do that is because you

reason we do that is because you

reason we do that is because you although we’re not looking for somebody

although we’re not looking for somebody

although we’re not looking for somebody to say oh I like you know we don’t have

to say oh I like you know we don’t have

to say oh I like you know we don’t have an honest platelets basically what I’m

an honest platelets basically what I’m

an honest platelets basically what I’m saying so we don’t look for somebody

saying so we don’t look for somebody

saying so we don’t look for somebody that’s going to say oh I like these

that’s going to say oh I like these

that’s going to say oh I like these artists or anything like that but you

artists or anything like that but you

artists or anything like that but you know you can often tell when people are

know you can often tell when people are

know you can often tell when people are answering questions like that whether

answering questions like that whether

answering questions like that whether they’re giving you something that you

they’re giving you something that you

they’re giving you something that you may think you want to hear or that is

may think you want to hear or that is

may think you want to hear or that is sincere to them and you know if somebody

sincere to them and you know if somebody

sincere to them and you know if somebody came in and said I only listen to opera

came in and said I only listen to opera

came in and said I only listen to opera and you know that says something about

and you know that says something about

and you know that says something about that person and it you know it’s uh it

that person and it you know it’s uh it

that person and it you know it’s uh it doesn’t necessarily mean that they fit

doesn’t necessarily mean that they fit

doesn’t necessarily mean that they fit in when they don’t fit in it’s really

in when they don’t fit in it’s really

in when they don’t fit in it’s really just trying to I think pull them out of

just trying to I think pull them out of

just trying to I think pull them out of their shell as we’re having these

their shell as we’re having these

their shell as we’re having these interviews so that you really get a

interviews so that you really get a

interviews so that you really get a sense of who that person is and because

sense of who that person is and because

sense of who that person is and because we’re a relatively small organization

we’re a relatively small organization

we’re a relatively small organization you know our corporate culture is very

you know our corporate culture is very

you know our corporate culture is very important and if you get somebody in

important and if you get somebody in

important and if you get somebody in here that really

here that really

here that really match or doesn’t fit their best

match or doesn’t fit their best

match or doesn’t fit their best insurance and when philosophies you know

insurance and when philosophies you know

insurance and when philosophies you know it shows up really quickly and you know

it shows up really quickly and you know

it shows up really quickly and you know to be honest we’re not very good at

to be honest we’re not very good at

to be honest we’re not very good at firing people so most people hanging

firing people so most people hanging

firing people so most people hanging around a long time it is where you down

around a long time it is where you down

around a long time it is where you down LOL till you break down that then you

LOL till you break down that then you

LOL till you break down that then you know ask them to leave so you know we

know ask them to leave so you know we

know ask them to leave so you know we have to be really careful decisions

have to be really careful decisions

have to be really careful decisions initially and we and we bet those people

initially and we and we bet those people

initially and we and we bet those people with those types of questions so that

with those types of questions so that

with those types of questions so that you know we really understand who that

you know we really understand who that

you know we really understand who that that person is we try to get to their

that person is we try to get to their

that person is we try to get to their personalities as as deeply as we have

personalities as as deeply as we have

personalities as as deeply as we have this little a banter happening on the

this little a banter happening on the

this little a banter happening on the chat where you’re somebody on your

chat where you’re somebody on your

chat where you’re somebody on your social media team wrote in the same that

social media team wrote in the same that

social media team wrote in the same that they also have beer fridays yeah we have

they also have beer fridays yeah we have

they also have beer fridays yeah we have beer fridays why do mondays to heal

beer fridays why do mondays to heal

beer fridays why do mondays to heal Tuesday’s not just sharing your ideas

Tuesday’s not just sharing your ideas

Tuesday’s not just sharing your ideas are pretty poor yeah that’s cool so

are pretty poor yeah that’s cool so

are pretty poor yeah that’s cool so you’re not so much looking for the right

you’re not so much looking for the right

you’re not so much looking for the right you know the right answer on what kind

you know the right answer on what kind

you know the right answer on what kind of music you listen to you’re just

of music you listen to you’re just

of music you listen to you’re just trying to see if their answering their

trying to see if their answering their

trying to see if their answering their answering the questions honestly you get

answering the questions honestly you get

answering the questions honestly you get a sense of who they actually are instead

a sense of who they actually are instead

a sense of who they actually are instead of just trying to fake their way through

of just trying to fake their way through

of just trying to fake their way through an interview yeah you know we look for

an interview yeah you know we look for

an interview yeah you know we look for authenticity and you know the group of

authenticity and you know the group of

authenticity and you know the group of people that we have working here

people that we have working here

people that we have working here currently they’re watching so I can’t

currently they’re watching so I can’t

currently they’re watching so I can’t say anything but you know they’re in a

say anything but you know they’re in a

say anything but you know they’re in a waiter they’re kind of an eclectic your

waiter they’re kind of an eclectic your

waiter they’re kind of an eclectic your neglected group in terms of personality

neglected group in terms of personality

neglected group in terms of personality right and so you have some that are more

right and so you have some that are more

right and so you have some that are more outspoken you have some that are more

outspoken you have some that are more

outspoken you have some that are more aggressive and you know talking about

aggressive and you know talking about

aggressive and you know talking about not you but you know and and so like all

not you but you know and and so like all

not you but you know and and so like all of those personalities come together to

of those personalities come together to

of those personalities come together to create a really good mix of people and

create a really good mix of people and

create a really good mix of people and they’re not all they’re not all this

they’re not all they’re not all this

they’re not all they’re not all this they’re not all clothes of each other

they’re not all clothes of each other

they’re not all clothes of each other there there are just a complement each

there there are just a complement each

there there are just a complement each other part of that is you know that that

other part of that is you know that that

other part of that is you know that that question about authenticity is really

question about authenticity is really

question about authenticity is really also about a gear if you’re going to be

also about a gear if you’re going to be

also about a gear if you’re going to be authentic in yourself then you have to

authentic in yourself then you have to

authentic in yourself then you have to allow that you sorry what happens I

allow that you sorry what happens I

allow that you sorry what happens I believe is that we end up giving each

believe is that we end up giving each

believe is that we end up giving each other route to be more real and I think

other route to be more real and I think

other route to be more real and I think people appreciate that and part of the

people appreciate that and part of the

people appreciate that and part of the diet is you know not trouncing with too

diet is you know not trouncing with too

diet is you know not trouncing with too keen on somebody’s idea and trying to

keen on somebody’s idea and trying to

keen on somebody’s idea and trying to you know be respectful in that process

you know be respectful in that process

you know be respectful in that process but really just you know it’s not about

but really just you know it’s not about

but really just you know it’s not about being perfect it’s just about being

being perfect it’s just about being

being perfect it’s just about being really good

really good

really good they don’t do they have do you have a

they don’t do they have do you have a

they don’t do they have do you have a process where they come in and work with

process where they come in and work with

process where they come in and work with the team or they’re there you know they

the team or they’re there you know they

the team or they’re there you know they have a trial period where they get to

have a trial period where they get to

have a trial period where they get to mix and interact where it’s not just

mix and interact where it’s not just

mix and interact where it’s not just interview so how does the what does the

interview so how does the what does the

interview so how does the what does the onboarding process look like to get into

onboarding process look like to get into

onboarding process look like to get into your culture he lies yeah I mean you

your culture he lies yeah I mean you

your culture he lies yeah I mean you know where we’ve got a no we don’t have

know where we’ve got a no we don’t have

know where we’ve got a no we don’t have anything like that we don’t invite them

anything like that we don’t invite them

anything like that we don’t invite them for lunch have them hey oh people or

for lunch have them hey oh people or

for lunch have them hey oh people or anything like that um you usually

anything like that um you usually

anything like that um you usually depending on the position that we’re

depending on the position that we’re

depending on the position that we’re hiring for you know our art director

hiring for you know our art director

hiring for you know our art director might sit in and she’s got a lot of

might sit in and she’s got a lot of

might sit in and she’s got a lot of really good insight into people so you

really good insight into people so you

really good insight into people so you know we depending on the position we

know we depending on the position we

know we depending on the position we might have different people in on the

might have different people in on the

might have different people in on the interview process and we can get a

interview process and we can get a

interview process and we can get a pretty good sense of whether somebody’s

pretty good sense of whether somebody’s

pretty good sense of whether somebody’s a good fit or not at that point but you

a good fit or not at that point but you

a good fit or not at that point but you know he goes just a three month term

know he goes just a three month term

know he goes just a three month term position or a three-month probationary

position or a three-month probationary

position or a three-month probationary position you know that’s all it is HR

position you know that’s all it is HR

position you know that’s all it is HR sir please your honor question from Tim

sir please your honor question from Tim

sir please your honor question from Tim coming in about us be unique selling

coming in about us be unique selling

coming in about us be unique selling proposition and I guess that’s something

proposition and I guess that’s something

proposition and I guess that’s something you do for clients to write you help

you do for clients to write you help

you do for clients to write you help them get the word out about their USB uh

them get the word out about their USB uh

them get the word out about their USB uh and ideally messages that are out there

and ideally messages that are out there

and ideally messages that are out there related to a value that a company has

related to a value that a company has

related to a value that a company has can you talk about that that process

can you talk about that that process

can you talk about that that process that you work with companies to develop

that you work with companies to develop

that you work with companies to develop their USP and how you put that through

their USP and how you put that through

their USP and how you put that through through their branding in their their

through their branding in their their

through their branding in their their their advertising I talked about well

their advertising I talked about well

their advertising I talked about well are ok I’m going to do a little catch

are ok I’m going to do a little catch

are ok I’m going to do a little catch are you risking your neck is if you know

are you risking your neck is if you know

are you risking your neck is if you know we’re spending a lot more time working

we’re spending a lot more time working

we’re spending a lot more time working with organizations that are doing

with organizations that are doing

with organizations that are doing corporate social responsibility and now

corporate social responsibility and now

corporate social responsibility and now actually we’re starting to work with the

actually we’re starting to work with the

actually we’re starting to work with the new data process that allows us to the

new data process that allows us to the

new data process that allows us to the line are our clients messages with

line are our clients messages with

line are our clients messages with different market segments if they

different market segments if they

different market segments if they haven’t been able to reach before around

haven’t been able to reach before around

haven’t been able to reach before around the things that they’re already doing

the things that they’re already doing

the things that they’re already doing the end corporate social responsibility

the end corporate social responsibility

the end corporate social responsibility so there’s a lot of companies who are

so there’s a lot of companies who are

so there’s a lot of companies who are spending millions of dollars doing

spending millions of dollars doing

spending millions of dollars doing wonderful things and they’re they’re

wonderful things and they’re they’re

wonderful things and they’re they’re spending hundreds of thousands if not

spending hundreds of thousands if not

spending hundreds of thousands if not millions of dollars

millions of dollars

millions of dollars most wonderful things and the message

most wonderful things and the message

most wonderful things and the message you can take me mark and we can show

you can take me mark and we can show

you can take me mark and we can show them out of it to the messages are and

them out of it to the messages are and

them out of it to the messages are and we can show them where it can and how it

we can show them where it can and how it

we can show them where it can and how it can so that’s a neat prospect for us

can so that’s a neat prospect for us

can so that’s a neat prospect for us going forward intrinsic unique selling

going forward intrinsic unique selling

going forward intrinsic unique selling proposition for us to help our clients

proposition for us to help our clients

proposition for us to help our clients find their unique selling proposition is

find their unique selling proposition is

find their unique selling proposition is really again it’s a painful it can be a

really again it’s a painful it can be a

really again it’s a painful it can be a painful process because we keep drawing

painful process because we keep drawing

painful process because we keep drawing it down and drying it down there’s that

it down and drying it down there’s that

it down and drying it down there’s that old saying I would have written a

old saying I would have written a

old saying I would have written a shorter letter but I didn’t have time

shorter letter but I didn’t have time

shorter letter but I didn’t have time people start telling you all of these

people start telling you all of these

people start telling you all of these wonderful things that they do and being

wonderful things that they do and being

wonderful things that they do and being able to instead of push away all of the

able to instead of push away all of the

able to instead of push away all of the extraneous things to get to that one

extraneous things to get to that one

extraneous things to get to that one little nugget of what it is that they

little nugget of what it is that they

little nugget of what it is that they haven’t do this week they’re willing

haven’t do this week they’re willing

haven’t do this week they’re willing standing height it can be a long and

standing height it can be a long and

standing height it can be a long and difficult process yeah there’s you know

difficult process yeah there’s you know

difficult process yeah there’s you know there’s some clients that are actually

there’s some clients that are actually

there’s some clients that are actually more receptive receptive to the idea and

more receptive receptive to the idea and

more receptive receptive to the idea and others you know it sounds like it should

others you know it sounds like it should

others you know it sounds like it should be good sokol marketing 101 but you know

be good sokol marketing 101 but you know

be good sokol marketing 101 but you know some clients you know they have an idea

some clients you know they have an idea

some clients you know they have an idea what it is they do and they’re

what it is they do and they’re

what it is they do and they’re comfortable with not necessarily

comfortable with not necessarily

comfortable with not necessarily articulating it from the shortest most

articulating it from the shortest most

articulating it from the shortest most succinct way possible there’s clients

succinct way possible there’s clients

succinct way possible there’s clients that you know will kind of keep going on

that you know will kind of keep going on

that you know will kind of keep going on and and not even watch the entertaining

and and not even watch the entertaining

and and not even watch the entertaining idea of developing a u.s. even though

idea of developing a u.s. even though

idea of developing a u.s. even though they have it it’s just a matter you know

they have it it’s just a matter you know

they have it it’s just a matter you know not wanting to spend or not feeling like

not wanting to spend or not feeling like

not wanting to spend or not feeling like the editor our ticket so you know we get

the editor our ticket so you know we get

the editor our ticket so you know we get those types of clients as well but

those types of clients as well but

those types of clients as well but really when we’re working with a client

really when we’re working with a client

really when we’re working with a client who understands it and understands the

who understands it and understands the

who understands it and understands the value of it it’s a you know really is

value of it it’s a you know really is

value of it it’s a you know really is about getting the right people in the

about getting the right people in the

about getting the right people in the room to discuss it you know it could be

room to discuss it you know it could be

room to discuss it you know it could be a group of stakeholders anywhere from

a group of stakeholders anywhere from

a group of stakeholders anywhere from management to people that work in you

management to people that work in you

management to people that work in you know their staff kitchen or whatever you

know their staff kitchen or whatever you

know their staff kitchen or whatever you know people that have a good insight

know people that have a good insight

know people that have a good insight into the company and what makes them

into the company and what makes them

into the company and what makes them different what makes and you know

different what makes and you know

different what makes and you know getting those people getting their

getting those people getting their

getting those people getting their opinions and then really working it

opinions and then really working it

opinions and then really working it through that way and then willing down

through that way and then willing down

through that way and then willing down all those ideas that they come with to

all those ideas that they come with to

all those ideas that they come with to that really succeeding relevant point

that really succeeding relevant point

that really succeeding relevant point have you ever had to make

have you ever had to make

have you ever had to make off decision around honest where it may

off decision around honest where it may

off decision around honest where it may have sacrificed the revenues or

have sacrificed the revenues or

have sacrificed the revenues or profitability of the business or you

profitability of the business or you

profitability of the business or you know may not have been a typical smart

know may not have been a typical smart

know may not have been a typical smart business move but but it backed up

business move but but it backed up

business move but but it backed up everything you stood for whether senior

everything you stood for whether senior

everything you stood for whether senior decline or letting somebody go or yeah

decline or letting somebody go or yeah

decline or letting somebody go or yeah we’re well there’s yeah it was been a

we’re well there’s yeah it was been a

we’re well there’s yeah it was been a couple one in particular we were working

couple one in particular we were working

couple one in particular we were working with the quite a large arts organization

with the quite a large arts organization

with the quite a large arts organization here and it was it was a struggle the

here and it was it was a struggle the

here and it was it was a struggle the person that we were working with

person that we were working with

person that we were working with directly we found to be very difficult

directly we found to be very difficult

directly we found to be very difficult to work with and I think she found a

to work with and I think she found a

to work with and I think she found a simply difficult to work with and he got

simply difficult to work with and he got

simply difficult to work with and he got to the point and they were you know they

to the point and they were you know they

to the point and they were you know they were a sizable quiet for us but I got to

were a sizable quiet for us but I got to

were a sizable quiet for us but I got to the point where working with working

the point where working with working

the point where working with working with them connecting our culture was

with them connecting our culture was

with them connecting our culture was taking a toll on our culture and it was

taking a toll on our culture and it was

taking a toll on our culture and it was taking a toll on the people at worked

taking a toll on the people at worked

taking a toll on the people at worked here and and it got to the point where

here and and it got to the point where

here and and it got to the point where it was it was what we what we did was

it was it was what we what we did was

it was it was what we what we did was abusive so in order for us to

abusive so in order for us to

abusive so in order for us to maintaining our culture and for in order

maintaining our culture and for in order

maintaining our culture and for in order for us to really rally behind the

for us to really rally behind the

for us to really rally behind the individuals that had to work with this

individuals that had to work with this

individuals that had to work with this person we had to we had to let them go

person we had to we had to let them go

person we had to we had to let them go and we were very specific and direct

and we were very specific and direct

and we were very specific and direct about why we were letting them go as a

about why we were letting them go as a

about why we were letting them go as a client and it was tough because we don’t

client and it was tough because we don’t

client and it was tough because we don’t you know we don’t automatic like you

you know we don’t automatic like you

you know we don’t automatic like you know especially one that is worth you

know especially one that is worth you

know especially one that is worth you know X number of dollars to us but

know X number of dollars to us but

know X number of dollars to us but realistically we knew that it was

realistically we knew that it was

realistically we knew that it was damaging or our culture and his damaging

damaging or our culture and his damaging

damaging or our culture and his damaging business and and it was unacceptable to

business and and it was unacceptable to

business and and it was unacceptable to pay that this person was treating our

pay that this person was treating our

pay that this person was treating our staff as as management and as leaders

staff as as management and as leaders

staff as as management and as leaders you know at some point you have to take

you know at some point you have to take

you know at some point you have to take a stab and that was it that was a very

a stab and that was it that was a very

a stab and that was it that was a very extreme case and it’s not something that

extreme case and it’s not something that

extreme case and it’s not something that we get into that off but that was that

we get into that off but that was that

we get into that off but that was that was my situation yeah cancel I mean it

was my situation yeah cancel I mean it

was my situation yeah cancel I mean it shows it shows not only the external

shows it shows not only the external

shows it shows not only the external world but also your team that you guys

world but also your team that you guys

world but also your team that you guys stand behind the brand and what you’re

stand behind the brand and what you’re

stand behind the brand and what you’re building here yeah I want to be

building here yeah I want to be

building here yeah I want to be respectful of your time the people are

respectful of your time the people are

respectful of your time the people are writing in saying thank you for all the

writing in saying thank you for all the

writing in saying thank you for all the honest answers so

honest answers so

honest answers so great maybe like one last question can

great maybe like one last question can

great maybe like one last question can you talk about one of your most

you talk about one of your most

you talk about one of your most successful projects people curious about

successful projects people curious about

successful projects people curious about what you’re doing um yeah we could

what you’re doing um yeah we could

what you’re doing um yeah we could success is measured in a number of

success is measured in a number of

success is measured in a number of different ways so there’s there’s you

different ways so there’s there’s you

different ways so there’s there’s you know there’s a client that I can think

know there’s a client that I can think

know there’s a client that I can think of that we feel was very successful from

of that we feel was very successful from

of that we feel was very successful from a creativity point of view and an

a creativity point of view and an

a creativity point of view and an awareness building point of view

awareness building point of view

awareness building point of view partially it was because I I video is

partially it was because I I video is

partially it was because I I video is successful because it’s also very

successful because it’s also very

successful because it’s also very controversial I don’t know if you yeah

controversial I don’t know if you yeah

controversial I don’t know if you yeah well for me I think we’re working on

well for me I think we’re working on

well for me I think we’re working on over the we’re actually partners in a in

over the we’re actually partners in a in

over the we’re actually partners in a in a venture called activist which is fully

a venture called activist which is fully

a venture called activist which is fully around changing the way we live with

around changing the way we live with

around changing the way we live with water and saying our rivers and lakes

water and saying our rivers and lakes

water and saying our rivers and lakes here in Manitoba we’re pretty excited

here in Manitoba we’re pretty excited

here in Manitoba we’re pretty excited about it because we manage to you rather

about it because we manage to you rather

about it because we manage to you rather than just being a communications

than just being a communications

than just being a communications function and also in beds itself in our

function and also in beds itself in our

function and also in beds itself in our society and lots of different ways so

society and lots of different ways so

society and lots of different ways so we’re working in many many ways to get

we’re working in many many ways to get

we’re working in many many ways to get into the school assistance getting to

into the school assistance getting to

into the school assistance getting to government get into business in into

government get into business in into

government get into business in into homes to change the way the things that

homes to change the way the things that

homes to change the way the things that we’re doing with water our success today

we’re doing with water our success today

we’re doing with water our success today is that we attracted the attention of

is that we attracted the attention of

is that we attracted the attention of the United Nations and a CEO of

the United Nations and a CEO of

the United Nations and a CEO of Rockefeller consulting out of New Yorker

Rockefeller consulting out of New Yorker

Rockefeller consulting out of New Yorker they’re working with us now on this

they’re working with us now on this

they’re working with us now on this program to do a pilot project cheaper in

program to do a pilot project cheaper in

program to do a pilot project cheaper in Manitoba to see whether we can actually

Manitoba to see whether we can actually

Manitoba to see whether we can actually affect the kind of change that we need

affect the kind of change that we need

affect the kind of change that we need to do here to save our water which then

to do here to save our water which then

to do here to save our water which then we can affect change here we can

we can affect change here we can

we can affect change here we can replicate it any of you world so we’re

replicate it any of you world so we’re

replicate it any of you world so we’re we talked about that what’s very cool

we talked about that what’s very cool

we talked about that what’s very cool about that story is a lot of times when

about that story is a lot of times when

about that story is a lot of times when I would ask something like that people

I would ask something like that people

I would ask something like that people would say the campaign so she you know

would say the campaign so she you know

would say the campaign so she you know guys like you who are advertising agency

guys like you who are advertising agency

guys like you who are advertising agency they talk about the campaign that

they talk about the campaign that

they talk about the campaign that brought in the most sales and make the

brought in the most sales and make the

brought in the most sales and make the most money and here you are talking

most money and here you are talking

most money and here you are talking about your favorite campaign being one

about your favorite campaign being one

about your favorite campaign being one that had an impact the positive impact

that had an impact the positive impact

that had an impact the positive impact in the world somehow um which is very

in the world somehow um which is very

in the world somehow um which is very cool I think that speaks a lot to your

cool I think that speaks a lot to your

cool I think that speaks a lot to your company and the culture that you’re

company and the culture that you’re

company and the culture that you’re building they’re great you know we went

building they’re great you know we went

building they’re great you know we went a little bit over but I thank you so

a little bit over but I thank you so

a little bit over but I thank you so much for the time for people who want to

much for the time for people who want to

much for the time for people who want to learn more about you and Ricky well with

learn more about you and Ricky well with

learn more about you and Ricky well with is your website or social media where is

is your website or social media where is

is your website or social media where is the best place to learn about the honest

the best place to learn about the honest

the best place to learn about the honest agency welcomes a call it’s actually

agency welcomes a call it’s actually

agency welcomes a call it’s actually um no I mean or our website we’ve got

um no I mean or our website we’ve got

um no I mean or our website we’ve got all of our social media links on the

all of our social media links on the

all of our social media links on the website probably the easiest easy

website probably the easiest easy

website probably the easiest easy straight to go and you know feel free to

straight to go and you know feel free to

straight to go and you know feel free to email us at hello Otto state agency com

email us at hello Otto state agency com

email us at hello Otto state agency com cool I put the link in the description

cool I put the link in the description

cool I put the link in the description so you guys can go check them out thank

so you guys can go check them out thank

so you guys can go check them out thank you so much for your time I really

you so much for your time I really

you so much for your time I really appreciate it enjoy the rest of your day

appreciate it enjoy the rest of your day

appreciate it enjoy the rest of your day and again just thank you for making that

and again just thank you for making that

and again just thank you for making that time for me today alright it’s ready

time for me today alright it’s ready

time for me today alright it’s ready already take care

”

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