
but I believed very strongly that we could build a different kind of company
could build a different kind of company
could build a different kind of company I never believed never I think it would
I never believed never I think it would
I never believed never I think it would have been arrogant to believe that we
have been arrogant to believe that we
have been arrogant to believe that we could have a thousand 2,000 or 7,500
could have a thousand 2,000 or 7,500
could have a thousand 2,000 or 7,500 stores in the US and around the world
stores in the US and around the world
stores in the US and around the world but something really magical started
but something really magical started
but something really magical started happening and it started happening as a
happening and it started happening as a
happening and it started happening as a result of not advertising or
result of not advertising or
result of not advertising or conventional consumer classical
conventional consumer classical
conventional consumer classical marketing the fact is that Starbucks
marketing the fact is that Starbucks
marketing the fact is that Starbucks spends very little on traditional
spends very little on traditional
spends very little on traditional advertising it started happening because
advertising it started happening because
advertising it started happening because we demonstrated to ourselves and now the
we demonstrated to ourselves and now the
we demonstrated to ourselves and now the world that to build an enduring
world that to build an enduring
world that to build an enduring sustainable long-term business and
sustainable long-term business and
sustainable long-term business and consumer brand it’s not about fancy
consumer brand it’s not about fancy
consumer brand it’s not about fancy marketing it’s about establishing a very
marketing it’s about establishing a very
marketing it’s about establishing a very powerful and unusual emotional
powerful and unusual emotional
powerful and unusual emotional relationship with the customer
”
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