good morning believe nation today we’re going to talk about how you can be a
going to talk about how you can be a
going to talk about how you can be a better leader the Y clip is my personal
better leader the Y clip is my personal
better leader the Y clip is my personal favorite and make sure to stick around
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all the way to the end for some special
all the way to the end for some special bonus clips as well as my thoughts and
bonus clips as well as my thoughts and
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as always if you hear something that
as always if you hear something that really resonates with you something that
really resonates with you something that
really resonates with you something that really hit the mark please leave in the
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really hit the mark please leave in the comments below put quotes around it so
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comments below put quotes around it so other people can be inspired as well
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enjoy
enjoy [Music]
I think building an organization
I think building an organization building a team
building a team
building a team the idea that Jack Welch is the hero of
the idea that Jack Welch is the hero of
the idea that Jack Welch is the hero of creating all this value is silly getting
creating all this value is silly getting
creating all this value is silly getting great people in all these jobs it’s a
great people in all these jobs it’s a
great people in all these jobs it’s a team that makes this thing happen and so
team that makes this thing happen and so
team that makes this thing happen and so building a team is your strongest suit
building a team is your strongest suit
building a team is your strongest suit and you’ve got to love your team you
and you’ve got to love your team you
and you’ve got to love your team you don’t want your team to be promoted and
don’t want your team to be promoted and
don’t want your team to be promoted and when you’re coming up the biggest
when you’re coming up the biggest
when you’re coming up the biggest problem I find with young MBAs at first
problem I find with young MBAs at first
problem I find with young MBAs at first the job is you shiny raising your hand
the job is you shiny raising your hand
the job is you shiny raising your hand having the answers they want to do that
having the answers they want to do that
having the answers they want to do that all the time they just go to school they
all the time they just go to school they
all the time they just go to school they want to show you how smart they are
want to show you how smart they are
want to show you how smart they are now the transition to manager it all
now the transition to manager it all
now the transition to manager it all changes it’s about growing your people
changes it’s about growing your people
changes it’s about growing your people not you you grow from the reflected
not you you grow from the reflected
not you you grow from the reflected glory of your people so it’s all about
glory of your people so it’s all about
glory of your people so it’s all about making them flourish I like to use the
making them flourish I like to use the
making them flourish I like to use the line that your job is walking around
line that your job is walking around
line that your job is walking around with a can of water in one hand I can’t
with a can of water in one hand I can’t
with a can of water in one hand I can’t a fertilizer in the other hand
a fertilizer in the other hand
a fertilizer in the other hand sprinkling on the seeds and watching
sprinkling on the seeds and watching
sprinkling on the seeds and watching them grow you’ll get some weeds and you
them grow you’ll get some weeds and you
them grow you’ll get some weeds and you got to pull those weeds out so
got to pull those weeds out so
got to pull those weeds out so everyone’s not gonna flourish but you’ve
everyone’s not gonna flourish but you’ve
everyone’s not gonna flourish but you’ve got to be thinking about all the time
got to be thinking about all the time
got to be thinking about all the time loving to see your people thrive loving
loving to see your people thrive loving
loving to see your people thrive loving to see them get promoted it’s a real
to see them get promoted it’s a real
to see them get promoted it’s a real turn-on it is what management’s all
turn-on it is what management’s all
turn-on it is what management’s all about it’s about bringing to people
about it’s about bringing to people
about it’s about bringing to people great lives great futures changing their
great lives great futures changing their
great lives great futures changing their family’s life that’s a turn-on
family’s life that’s a turn-on
family’s life that’s a turn-on it’s a big deal that’s what you’re gonna
it’s a big deal that’s what you’re gonna
it’s a big deal that’s what you’re gonna think about
my number-one belief about leadership is
my number-one belief about leadership is you’re a servant but here’s what I mean
you’re a servant but here’s what I mean
you’re a servant but here’s what I mean here’s what I mean specifically the word
here’s what I mean specifically the word
here’s what I mean specifically the word hero hero that isn’t the archetype of
hero hero that isn’t the archetype of
hero hero that isn’t the archetype of like men and you and I abet it’s my is
like men and you and I abet it’s my is
like men and you and I abet it’s my is it true that inside of you you want you
it true that inside of you you want you
it true that inside of you you want you wouldn’t want to be the best you want to
wouldn’t want to be the best you want to
wouldn’t want to be the best you want to create the best share the best do the
create the best share the best do the
create the best share the best do the best is that is that a metaphor for you
best is that is that a metaphor for you
best is that is that a metaphor for you in your life absolutely yeah me too
in your life absolutely yeah me too
in your life absolutely yeah me too so I think people in this room tend to
so I think people in this room tend to
so I think people in this room tend to have that as their metaphor so all of us
have that as their metaphor so all of us
have that as their metaphor so all of us at some level man or woman wants to be
at some level man or woman wants to be
at some level man or woman wants to be hero the word hero if latin root means
hero the word hero if latin root means
hero the word hero if latin root means servo servo means servant
servo servo means servant
servo servo means servant it actually means slave the hero why
it actually means slave the hero why
it actually means slave the hero why they’re the hero has become the ultimate
they’re the hero has become the ultimate
they’re the hero has become the ultimate servant to something larger than
servant to something larger than
servant to something larger than themselves people and so forth the
themselves people and so forth the
themselves people and so forth the person who thinks they’re gonna lead by
person who thinks they’re gonna lead by
person who thinks they’re gonna lead by demand or by position can only leave for
demand or by position can only leave for
demand or by position can only leave for a short period of time but the person
a short period of time but the person
a short period of time but the person whose idea serving as my belief is if
whose idea serving as my belief is if
whose idea serving as my belief is if you can find a way to take any group of
you can find a way to take any group of
you can find a way to take any group of people and help them to experience their
people and help them to experience their
people and help them to experience their needs at a richer deeper level than
needs at a richer deeper level than
needs at a richer deeper level than anyone else then together you guys can
anyone else then together you guys can
anyone else then together you guys can get anything done anything now it may
get anything done anything now it may
get anything done anything now it may not work the first time but together you
not work the first time but together you
not work the first time but together you can get to that point because needs are
can get to that point because needs are
can get to that point because needs are ultimately we’re after we’re not after
ultimately we’re after we’re not after
ultimately we’re after we’re not after the vehicle we think Raptor you want a
the vehicle we think Raptor you want a
the vehicle we think Raptor you want a billion dollars then you get it I got
billion dollars then you get it I got
billion dollars then you get it I got plenty clients and I will tell you it is
plenty clients and I will tell you it is
plenty clients and I will tell you it is not the end game and so they have been
not the end game and so they have been
not the end game and so they have been they go after their second billion or or
they go after their second billion or or
they go after their second billion or or you think it’s getting married and then
you think it’s getting married and then
you think it’s getting married and then you get it you find out it’s not the end
you get it you find out it’s not the end
you get it you find out it’s not the end game there’s certain needs that have to
game there’s certain needs that have to
game there’s certain needs that have to be there and the ultimate needs are
be there and the ultimate needs are
be there and the ultimate needs are growing and giving because you only can
growing and giving because you only can
growing and giving because you only can feel so good filled up by yourself so my
feel so good filled up by yourself so my
feel so good filled up by yourself so my core belief is I got a serve if I serve
core belief is I got a serve if I serve
core belief is I got a serve if I serve I can lead because I believe motive does
I can lead because I believe motive does
I can lead because I believe motive does matter if my motive is just to get you
matter if my motive is just to get you
matter if my motive is just to get you to do something for me there’s a certain
to do something for me there’s a certain
to do something for me there’s a certain amount of power that I can get to do
amount of power that I can get to do
amount of power that I can get to do that if I strategize if I think if I
that if I strategize if I think if I
that if I strategize if I think if I feel and also if it serves a greater
feel and also if it serves a greater
feel and also if it serves a greater good even if I don’t intend it if the
good even if I don’t intend it if the
good even if I don’t intend it if the bumble bee goes to try to get the nectar
bumble bee goes to try to get the nectar
bumble bee goes to try to get the nectar it wants it’s selfish goal I believe
it wants it’s selfish goal I believe
it wants it’s selfish goal I believe there’s a higher power of the guys at
there’s a higher power of the guys at
there’s a higher power of the guys at all and when that bumble bee goes it
all and when that bumble bee goes it
all and when that bumble bee goes it doesn’t intend to give anything but
doesn’t intend to give anything but
doesn’t intend to give anything but pollen sticks to its legs as it goes
pollen sticks to its legs as it goes
pollen sticks to its legs as it goes about trying to get what it wants
about trying to get what it wants
about trying to get what it wants that’s how flowers are created I really
that’s how flowers are created I really
that’s how flowers are created I really believe that everything has a
believe that everything has a
believe that everything has a of connection if your intent is to serve
of connection if your intent is to serve
of connection if your intent is to serve yourself you’re still going to serve
yourself you’re still going to serve
yourself you’re still going to serve something more than yourself
something more than yourself
something more than yourself and you’re going to get a certain amount
and you’re going to get a certain amount
and you’re going to get a certain amount of insight if you’re intent in your
of insight if you’re intent in your
of insight if you’re intent in your motive is to serve something yourself
motive is to serve something yourself
motive is to serve something yourself but also something more just your kids
but also something more just your kids
but also something more just your kids then I believe you get a different level
then I believe you get a different level
then I believe you get a different level of insight and because you’re serving
of insight and because you’re serving
of insight and because you’re serving more of what serves life it’s not just
more of what serves life it’s not just
more of what serves life it’s not just me it’s me and my family if you’re
me it’s me and my family if you’re
me it’s me and my family if you’re trying to serve a community I believe
trying to serve a community I believe
trying to serve a community I believe you get a different level of insight
you get a different level of insight
you get a different level of insight treasure of humanity you get a did well
treasure of humanity you get a did well
treasure of humanity you get a did well inside I get emotional think about this
inside I get emotional think about this
inside I get emotional think about this is why I do what I do so when someone
is why I do what I do so when someone
is why I do what I do so when someone stands up it’s not about business it’s
stands up it’s not about business it’s
stands up it’s not about business it’s not about anything but about serving
not about anything but about serving
not about anything but about serving them so I will use abrasive or creative
them so I will use abrasive or creative
them so I will use abrasive or creative language I’ll use whatever takes humor
language I’ll use whatever takes humor
language I’ll use whatever takes humor stupidity I’ll make fun of myself I’ll
stupidity I’ll make fun of myself I’ll
stupidity I’ll make fun of myself I’ll challenge I’ll do anything to serve
challenge I’ll do anything to serve
challenge I’ll do anything to serve that’s why I’m here I don’t need to do
that’s why I’m here I don’t need to do
that’s why I’m here I don’t need to do more but I love to see someone free and
more but I love to see someone free and
more but I love to see someone free and alive and lit up so when that’s your
alive and lit up so when that’s your
alive and lit up so when that’s your motive
motive
motive you matter how people perceiving it
you matter how people perceiving it
you matter how people perceiving it outside if they’re around you long
outside if they’re around you long
outside if they’re around you long enough
enough
enough you can’t hide what your real motive is
you can’t hide what your real motive is
you can’t hide what your real motive is and they’ll see it and they’ll feel it
and they’ll see it and they’ll feel it
and they’ll see it and they’ll feel it motive does matter if it’s to serve
motive does matter if it’s to serve
motive does matter if it’s to serve something high it’ll be that that
something high it’ll be that that
something high it’ll be that that doesn’t mean you don’t get served too
doesn’t mean you don’t get served too
doesn’t mean you don’t get served too and in business you gotta be served or I
and in business you gotta be served or I
and in business you gotta be served or I used to do business and I lose money the
used to do business and I lose money the
used to do business and I lose money the business everybody else was happy and it
business everybody else was happy and it
business everybody else was happy and it was wonderful except I had no business
was wonderful except I had no business
was wonderful except I had no business so it’s you know killing the goose that
so it’s you know killing the goose that
so it’s you know killing the goose that lays the golden eggs so I’ve learned to
lays the golden eggs so I’ve learned to
lays the golden eggs so I’ve learned to put that battle in sin but that gives me
put that battle in sin but that gives me
put that battle in sin but that gives me power that’s why time disappears for me
power that’s why time disappears for me
power that’s why time disappears for me because I’m not about getting some
because I’m not about getting some
because I’m not about getting some action done I’m about the outcome my
action done I’m about the outcome my
action done I’m about the outcome my first job out of college I had a boss
first job out of college I had a boss
first job out of college I had a boss who believed it was appropriate to
who believed it was appropriate to
who believed it was appropriate to berate people to get the most out of
berate people to get the most out of
berate people to get the most out of them and I remember this is a true story
them and I remember this is a true story
them and I remember this is a true story I actually sat down with her we used to
I actually sat down with her we used to
I actually sat down with her we used to have these sort of monthly career
have these sort of monthly career
have these sort of monthly career updates you know and she literally said
updates you know and she literally said
updates you know and she literally said to me you have no talent quote unquote
to me you have no talent quote unquote
to me you have no talent quote unquote and I went none and she said none you
and I went none and she said none you
and I went none and she said none you know and the good news was I thought
know and the good news was I thought
know and the good news was I thought that was funny
that was funny
that was funny could you kind of have none like if you
could you kind of have none like if you
could you kind of have none like if you told me I only could do one thing that
told me I only could do one thing that
told me I only could do one thing that actually probably would’ve hurt more but
actually probably would’ve hurt more but
actually probably would’ve hurt more but nothing you know nothing and so I really
nothing you know nothing and so I really
nothing you know nothing and so I really paid attention as to how she managed and
paid attention as to how she managed and
paid attention as to how she managed and the rest of my career did the complete
the rest of my career did the complete
the rest of my career did the complete opposite
opposite
opposite give me an example I but you know I
give me an example I but you know I
give me an example I but you know I think that pointing out people’s
think that pointing out people’s
think that pointing out people’s strengths is a lot better than telling
strengths is a lot better than telling
strengths is a lot better than telling them they have no talent also she had
them they have no talent also she had
them they have no talent also she had this belief that if you don’t look
this belief that if you don’t look
this belief that if you don’t look harried and insane
harried and insane
harried and insane then you then you might then you’re not
then you then you might then you’re not
then you then you might then you’re not working hard you know so I remember
working hard you know so I remember
working hard you know so I remember pretending that I was like stressed out
pretending that I was like stressed out
pretending that I was like stressed out whose have I sauntered down the hallway
whose have I sauntered down the hallway
whose have I sauntered down the hallway and said hi to people she thought I was
and said hi to people she thought I was
and said hi to people she thought I was doing nothing right so I started
doing nothing right so I started
doing nothing right so I started pretending his like I can talk I can
pretending his like I can talk I can
pretending his like I can talk I can talk and that way she thought I was very
talk and that way she thought I was very
talk and that way she thought I was very busy and she left me alone
busy and she left me alone
busy and she left me alone yeah honesty in management you know
yeah honesty in management you know
yeah honesty in management you know treating people with respect being
treating people with respect being
treating people with respect being honest about what they they can and
honest about what they they can and
honest about what they they can and can’t do and committing yourself to
can’t do and committing yourself to
can’t do and committing yourself to helping people not not hurting people or
helping people not not hurting people or
helping people not not hurting people or pushing them down has been more
pushing them down has been more
pushing them down has been more effective for me sometimes at work it’s
effective for me sometimes at work it’s
effective for me sometimes at work it’s not what’s happening it worked for a lot
not what’s happening it worked for a lot
not what’s happening it worked for a lot of stressed out managers especially it’s
of stressed out managers especially it’s
of stressed out managers especially it’s what’s happening outside of work how do
what’s happening outside of work how do
what’s happening outside of work how do you try to figure out where the sources
you try to figure out where the sources
you try to figure out where the sources of the issue may be to cut past some of
of the issue may be to cut past some of
of the issue may be to cut past some of the challenges you face communicating
the challenges you face communicating
the challenges you face communicating when I was entry-level having empathy
when I was entry-level having empathy
when I was entry-level having empathy for my boss didn’t factor in you know
for my boss didn’t factor in you know
for my boss didn’t factor in you know not knowing anything about sort of my
not knowing anything about sort of my
not knowing anything about sort of my place in the company etc but as I’ve as
place in the company etc but as I’ve as
place in the company etc but as I’ve as I’ve grown up I realized that the only
I’ve grown up I realized that the only
I’ve grown up I realized that the only motivation for any kind of confrontation
motivation for any kind of confrontation
motivation for any kind of confrontation whether you’re the one who’s confronting
whether you’re the one who’s confronting
whether you’re the one who’s confronting someone because you feel that they have
someone because you feel that they have
someone because you feel that they have done something wrong or whether you’re
done something wrong or whether you’re
done something wrong or whether you’re confronting them because you feel that
confronting them because you feel that
confronting them because you feel that you’ve been wronged you know the only
you’ve been wronged you know the only
you’ve been wronged you know the only the only motivation is empathy and so
the only motivation is empathy and so
the only motivation is empathy and so even if someone has is coming down on me
even if someone has is coming down on me
even if someone has is coming down on me hard or being unreasonable or being you
hard or being unreasonable or being you
hard or being unreasonable or being you know I’ve I’m not perfect at it but I’ve
know I’ve I’m not perfect at it but I’ve
know I’ve I’m not perfect at it but I’ve worked really hard to approach it with
worked really hard to approach it with
worked really hard to approach it with you you know confronting them that
you you know confronting them that
you you know confronting them that they’ve hurt me or is that I feel
they’ve hurt me or is that I feel
they’ve hurt me or is that I feel wronged but but immediately go into the
wronged but but immediately go into the
wronged but but immediately go into the considering that maybe there is
considering that maybe there is
considering that maybe there is something that’s bothering them and and
something that’s bothering them and and
something that’s bothering them and and that has proved to be really helpful and
that has proved to be really helpful and
that has proved to be really helpful and and we do it in in life I mean for
and we do it in in life I mean for
and we do it in in life I mean for example you know somebody sitting next
example you know somebody sitting next
example you know somebody sitting next to you on the subway is you know
to you on the subway is you know
to you on the subway is you know slouched back their legs open and your
slouched back their legs open and your
slouched back their legs open and your immediate sort of reaction is to think
immediate sort of reaction is to think
immediate sort of reaction is to think what an ass you know but the idea of
what an ass you know but the idea of
what an ass you know but the idea of practicing and say well maybe had a hard
practicing and say well maybe had a hard
practicing and say well maybe had a hard day less like yesterday and he’s
day less like yesterday and he’s
day less like yesterday and he’s exhausted and he just doesn’t want to
exhausted and he just doesn’t want to
exhausted and he just doesn’t want to deal you know maybe he doesn’t want to
deal you know maybe he doesn’t want to
deal you know maybe he doesn’t want to talk to people you know
talk to people you know
talk to people you know and so to to really just sort of have
and so to to really just sort of have
and so to to really just sort of have empathy for the world around you it’s
empathy for the world around you it’s
empathy for the world around you it’s it’s kind of powerful and people respond
it’s kind of powerful and people respond
it’s kind of powerful and people respond to you a lot better as well because
to you a lot better as well because
to you a lot better as well because basically everybody wants to feel safe
basically everybody wants to feel safe
basically everybody wants to feel safe and so if you have empathy you you give
and so if you have empathy you you give
and so if you have empathy you you give that to people
that to people
that to people upward down the chain of command I mean
upward down the chain of command I mean
upward down the chain of command I mean we we as employees want to feel safe and
we we as employees want to feel safe and
we we as employees want to feel safe and those our bosses responsibility to give
those our bosses responsibility to give
those our bosses responsibility to give us that but at the same time bosses want
us that but at the same time bosses want
us that but at the same time bosses want to feel safe they don’t want to feel
to feel safe they don’t want to feel
to feel safe they don’t want to feel that there’s insurrection you know that
that there’s insurrection you know that
that there’s insurrection you know that that’s brewing and and for us to let
that’s brewing and and for us to let
that’s brewing and and for us to let them know that we’ve got their back as
them know that we’ve got their back as
them know that we’ve got their back as much as we want them to let us know that
much as we want them to let us know that
much as we want them to let us know that they have ours is equally as important
they have ours is equally as important
they have ours is equally as important and I believe there is responsibility of
and I believe there is responsibility of
and I believe there is responsibility of a manager but there’s a responsibility
a manager but there’s a responsibility
a manager but there’s a responsibility of an employee as well you know it’s
of an employee as well you know it’s
of an employee as well you know it’s like the kids have to do chores at home
like the kids have to do chores at home
like the kids have to do chores at home you know it’s the kind of same thing
you know it’s the kind of same thing
you know it’s the kind of same thing it’s like we all it takes all of us yeah
it’s like we all it takes all of us yeah
it’s like we all it takes all of us yeah the hierarchy doesn’t doesn’t mean that
the hierarchy doesn’t doesn’t mean that
the hierarchy doesn’t doesn’t mean that only the guys above are the ones with
only the guys above are the ones with
only the guys above are the ones with responsibility we all we all have to
responsibility we all we all have to
responsibility we all we all have to contribute one of the keys to Apple is
contribute one of the keys to Apple is
contribute one of the keys to Apple is Apple’s an incredibly collaborative
Apple’s an incredibly collaborative
Apple’s an incredibly collaborative company and so you know how many
company and so you know how many
company and so you know how many committees we have at Apple no zero you
committees we have at Apple no zero you
committees we have at Apple no zero you have no committees no committee we are
have no committees no committee we are
have no committees no committee we are there we are organized like a start-up
there we are organized like a start-up
there we are organized like a start-up one person is in charge of iPhone OS
one person is in charge of iPhone OS
one person is in charge of iPhone OS software one person is in charge of Mac
software one person is in charge of Mac
software one person is in charge of Mac hardware one person is in charge of
hardware one person is in charge of
hardware one person is in charge of iPhone hardware engineering another
iPhone hardware engineering another
iPhone hardware engineering another person is in charge of worldwide
person is in charge of worldwide
person is in charge of worldwide marketing another person is in charge of
marketing another person is in charge of
marketing another person is in charge of operations it’s we’re organized like a
operations it’s we’re organized like a
operations it’s we’re organized like a start-up we’re the biggest startup on
start-up we’re the biggest startup on
start-up we’re the biggest startup on the planet and we all meet for three
the planet and we all meet for three
the planet and we all meet for three hours once a week and we talk about
hours once a week and we talk about
hours once a week and we talk about everything we’re doing the whole
everything we’re doing the whole
everything we’re doing the whole business and there’s tremendous teamwork
business and there’s tremendous teamwork
business and there’s tremendous teamwork at the top of the company which filters
at the top of the company which filters
at the top of the company which filters down to tremendous teamwork throughout
down to tremendous teamwork throughout
down to tremendous teamwork throughout the company and teamwork is dependent on
the company and teamwork is dependent on
the company and teamwork is dependent on trusting the other folks to come through
trusting the other folks to come through
trusting the other folks to come through with their part without watching them
with their part without watching them
with their part without watching them all the time but trusting that they’re
all the time but trusting that they’re
all the time but trusting that they’re going to come through with their parts
going to come through with their parts
going to come through with their parts and that’s what we do really well and
and that’s what we do really well and
and that’s what we do really well and we’re great at figuring out how to
we’re great at figuring out how to
we’re great at figuring out how to divide things up in the
divide things up in the
divide things up in the great teams that we have and all work on
great teams that we have and all work on
great teams that we have and all work on the same thing touch bases frequently
the same thing touch bases frequently
the same thing touch bases frequently and bring it all together into a product
and bring it all together into a product
and bring it all together into a product we do that really well and so what I do
we do that really well and so what I do
we do that really well and so what I do all day is meet with teams of people and
all day is meet with teams of people and
all day is meet with teams of people and work on ideas and solve problems to make
work on ideas and solve problems to make
work on ideas and solve problems to make new products to make new marketing
new products to make new marketing
new products to make new marketing programs whatever it is and our people
programs whatever it is and our people
programs whatever it is and our people willing to tell you you’re wrong yeah I
willing to tell you you’re wrong yeah I
willing to tell you you’re wrong yeah I mean other than snarky journalists I
mean other than snarky journalists I
mean other than snarky journalists I mean people are ya know we have
mean people are ya know we have
mean people are ya know we have wonderful arguments and do you win them
wonderful arguments and do you win them
wonderful arguments and do you win them all or oh no I wish I did
all or oh no I wish I did
all or oh no I wish I did Oh see you can’t if you want to hire
Oh see you can’t if you want to hire
Oh see you can’t if you want to hire great people and have them stay working
great people and have them stay working
great people and have them stay working for you you have to let them make a lot
for you you have to let them make a lot
for you you have to let them make a lot of decisions and you have to you have to
of decisions and you have to you have to
of decisions and you have to you have to be run by ideas not hierarchy the best
be run by ideas not hierarchy the best
be run by ideas not hierarchy the best ideas have to win so otherwise good
ideas have to win so otherwise good
ideas have to win so otherwise good people don’t stay when you begin leading
people don’t stay when you begin leading
people don’t stay when you begin leading a new business or take on a new
a new business or take on a new
a new business or take on a new leadership role in a business you’ll
leadership role in a business you’ll
leadership role in a business you’ll usually be relatively inexperienced in
usually be relatively inexperienced in
usually be relatively inexperienced in the cotton thrust of business activities
the cotton thrust of business activities
the cotton thrust of business activities because of your lack of experience you
because of your lack of experience you
because of your lack of experience you will go into business with the wrong
will go into business with the wrong
will go into business with the wrong people and hire the wrong people and get
people and hire the wrong people and get
people and hire the wrong people and get involved with the wrong people at many
involved with the wrong people at many
involved with the wrong people at many levels now this is normal and natural
levels now this is normal and natural
levels now this is normal and natural and it’s to be expected at the beginning
and it’s to be expected at the beginning
and it’s to be expected at the beginning the key is to always be growing as a
the key is to always be growing as a
the key is to always be growing as a person and as a leader as you continue
person and as a leader as you continue
person and as a leader as you continue to grow and learn it will reflect on all
to grow and learn it will reflect on all
to grow and learn it will reflect on all parts of your life and in all parts of
parts of your life and in all parts of
parts of your life and in all parts of your business there’s a universal
your business there’s a universal
your business there’s a universal principle that you’ve heard of called
principle that you’ve heard of called
principle that you’ve heard of called the law of attraction this law says that
the law of attraction this law says that
the law of attraction this law says that you always attract into your life the
you always attract into your life the
you always attract into your life the people and ideas and resources in
people and ideas and resources in
people and ideas and resources in harmony with your dominant thoughts the
harmony with your dominant thoughts the
harmony with your dominant thoughts the fact is that you are a living magnet
fact is that you are a living magnet
fact is that you are a living magnet like iron filings are attracted to a
like iron filings are attracted to a
like iron filings are attracted to a magnet you attract into your life the
magnet you attract into your life the
magnet you attract into your life the people who are in harmony with your
people who are in harmony with your
people who are in harmony with your current level of knowledge and wisdom
current level of knowledge and wisdom
current level of knowledge and wisdom and experience the good news is that as
and experience the good news is that as
and experience the good news is that as your leadership skills grow and mature
your leadership skills grow and mature
your leadership skills grow and mature you’ll attract into your life better and
you’ll attract into your life better and
you’ll attract into your life better and better people you will attract better
better people you will attract better
better people you will attract better employees and better customers and
employees and better customers and
employees and better customers and better suppliers and better
better suppliers and better
better suppliers and better bankers and better associates but you’ll
bankers and better associates but you’ll
bankers and better associates but you’ll always get the people that you deserve
always get the people that you deserve
always get the people that you deserve based on your current level of personal
based on your current level of personal
based on your current level of personal and professional development the more
and professional development the more
and professional development the more you learn and grow the more experiences
you learn and grow the more experiences
you learn and grow the more experiences you have that you benefit from and the
you have that you benefit from and the
you have that you benefit from and the wiser you become as a business person
wiser you become as a business person
wiser you become as a business person the faster and more consistently your
the faster and more consistently your
the faster and more consistently your business will grow as well you’ll always
business will grow as well you’ll always
business will grow as well you’ll always attract the type of people who are in
attract the type of people who are in
attract the type of people who are in harmony with your own level of personal
harmony with your own level of personal
harmony with your own level of personal development the rule is your life only
development the rule is your life only
development the rule is your life only gets better on the outside when you get
gets better on the outside when you get
gets better on the outside when you get better on the inside now your people
better on the inside now your people
better on the inside now your people only get better when you become a better
only get better when you become a better
only get better when you become a better manager your customers only get better
manager your customers only get better
manager your customers only get better when you become a better salesperson
when you become a better salesperson
when you become a better salesperson your business only gets better when you
your business only gets better when you
your business only gets better when you become a better business person there
become a better business person there
become a better business person there are no shortcuts and there’s no other
are no shortcuts and there’s no other
are no shortcuts and there’s no other way fortunately you are in complete
way fortunately you are in complete
way fortunately you are in complete control of every aspect of your life so
control of every aspect of your life so
control of every aspect of your life so always be improving yourself and you’ll
always be improving yourself and you’ll
always be improving yourself and you’ll start to improve every other aspect of
start to improve every other aspect of
start to improve every other aspect of your life around you including your
your life around you including your
your life around you including your leadership abilities continue to improve
leadership abilities continue to improve
leadership abilities continue to improve your leadership skills and qualities by
your leadership skills and qualities by
your leadership skills and qualities by practicing these things reading your
practicing these things reading your
practicing these things reading your field on a regular basis always be
field on a regular basis always be
field on a regular basis always be reading about the best practices and the
reading about the best practices and the
reading about the best practices and the leadership skills that you can use in
leadership skills that you can use in
leadership skills that you can use in your personal development as a leader
your personal development as a leader
your personal development as a leader and try them out every day listen to
and try them out every day listen to
and try them out every day listen to audio programs on business and
audio programs on business and
audio programs on business and leadership success and try out what you
leadership success and try out what you
leadership success and try out what you learn on those programs attend business
learn on those programs attend business
learn on those programs attend business seminars this is one of the greatest
seminars this is one of the greatest
seminars this is one of the greatest learning tools in history you can gain
learning tools in history you can gain
learning tools in history you can gain new perspectives and ideas relating to
new perspectives and ideas relating to
new perspectives and ideas relating to your field and then put these ideas into
your field and then put these ideas into
your field and then put these ideas into action share ideas in your business
action share ideas in your business
action share ideas in your business mastermind groups and gain ideas from
mastermind groups and gain ideas from
mastermind groups and gain ideas from other people if something is working
other people if something is working
other people if something is working well for someone else in your field
well for someone else in your field
well for someone else in your field there’s a good chance it will work for
there’s a good chance it will work for
there’s a good chance it will work for you as well use other people’s great
you as well use other people’s great
you as well use other people’s great ideas to improve on yourself as you
ideas to improve on yourself as you
ideas to improve on yourself as you improve on the inside your business and
improve on the inside your business and
improve on the inside your business and every part of your life will improve on
every part of your life will improve on
every part of your life will improve on the outside the only limits on what you
the outside the only limits on what you
the outside the only limits on what you can accomplish in your business are
can accomplish in your business are
can accomplish in your business are those limits you set on yourself with
those limits you set on yourself with
those limits you set on yourself with your own thinking you can go as fast and
your own thinking you can go as fast and
your own thinking you can go as fast and as far as you want on your way to wealth
as far as you want on your way to wealth
as far as you want on your way to wealth it’s completely up to you a boss is
it’s completely up to you a boss is
it’s completely up to you a boss is entire job is to get the combined
entire job is to get the combined
entire job is to get the combined intellect of his team to be raised to a
intellect of his team to be raised to a
intellect of his team to be raised to a new level and to instill spirit find
new level and to instill spirit find
new level and to instill spirit find every way to celebrate find every excuse
every way to celebrate find every excuse
every way to celebrate find every excuse to have a party but every little victory
to have a party but every little victory
to have a party but every little victory counts I mean it is so if a boss can’t
counts I mean it is so if a boss can’t
counts I mean it is so if a boss can’t energize if he or she can’t excite and
energize if he or she can’t excite and
energize if he or she can’t excite and make people want to be there they
make people want to be there they
make people want to be there they shouldn’t have that title so think about
shouldn’t have that title so think about
shouldn’t have that title so think about my philosophy on leadership I believe
my philosophy on leadership I believe
my philosophy on leadership I believe that it’s a leaders job to identify the
that it’s a leaders job to identify the
that it’s a leaders job to identify the limiting beliefs that hold the people on
limiting beliefs that hold the people on
limiting beliefs that hold the people on their team back I think you need to help
their team back I think you need to help
their team back I think you need to help the people on your team believe in
the people on your team believe in
the people on your team believe in themselves more and help them expose
themselves more and help them expose
themselves more and help them expose these things that have been holding them
these things that have been holding them
these things that have been holding them back and give them the path to
back and give them the path to
back and give them the path to breakthrough and give them the
breakthrough and give them the
breakthrough and give them the confidence and courage and abilities to
confidence and courage and abilities to
confidence and courage and abilities to break through I think it’s important
break through I think it’s important
break through I think it’s important that when you are challenging somebody
that when you are challenging somebody
that when you are challenging somebody to push and grow and learn and get
to push and grow and learn and get
to push and grow and learn and get better that it’s all done with their
better that it’s all done with their
better that it’s all done with their self-interest in mind not yours and
self-interest in mind not yours and
self-interest in mind not yours and often those will be aligned somebody’s
often those will be aligned somebody’s
often those will be aligned somebody’s self-interest to be a better salesperson
self-interest to be a better salesperson
self-interest to be a better salesperson a better programmer a better graphic
a better programmer a better graphic
a better programmer a better graphic designer right if that’s one of their
designer right if that’s one of their
designer right if that’s one of their ambitions that’s great for you to being
ambitions that’s great for you to being
ambitions that’s great for you to being the leader sometimes it means that you
the leader sometimes it means that you
the leader sometimes it means that you push them away from the company right it
push them away from the company right it
push them away from the company right it means that they have to go off and do
means that they have to go off and do
means that they have to go off and do something else because their dream is to
something else because their dream is to
something else because their dream is to be a baker and you don’t have an
be a baker and you don’t have an
be a baker and you don’t have an opportunity for baking in your company
opportunity for baking in your company
opportunity for baking in your company so don’t stick with me and be a C or D
so don’t stick with me and be a C or D
so don’t stick with me and be a C or D player here go being a player over there
player here go being a player over there
player here go being a player over there people will only do something for you
people will only do something for you
people will only do something for you for so long if you are forcing somebody
for so long if you are forcing somebody
for so long if you are forcing somebody to do something forces I’m going to show
to do something forces I’m going to show
to do something forces I’m going to show up on time forces somebody to hit this
up on time forces somebody to hit this
up on time forces somebody to hit this deadline forcing somebody to grow they
deadline forcing somebody to grow they
deadline forcing somebody to grow they will do it for a while because you’re
will do it for a while because you’re
will do it for a while because you’re paying their bills because you know
paying their bills because you know
paying their bills because you know maybe they respect you because they
maybe they respect you because they
maybe they respect you because they really want to make you happy but when
really want to make you happy but when
really want to make you happy but when people will really really give you
people will really really give you
people will really really give you everything they’ve got it’s because they
everything they’ve got it’s because they
everything they’ve got it’s because they see how it benefits them it’s because
see how it benefits them it’s because
see how it benefits them it’s because it’s in their best interest to do it and
it’s in their best interest to do it and
it’s in their best interest to do it and it’s not it’s not a sales job it’s not
it’s not it’s not a sales job it’s not
it’s not it’s not a sales job it’s not trying to convince them that doing this
trying to convince them that doing this
trying to convince them that doing this action is going to be good for them it’s
action is going to be good for them it’s
action is going to be good for them it’s truly coming from a place of I want you
truly coming from a place of I want you
truly coming from a place of I want you to get better for yourself whether that
to get better for yourself whether that
to get better for yourself whether that means you stay with our company or not
means you stay with our company or not
means you stay with our company or not if you are going to be around us you
if you are going to be around us you
if you are going to be around us you were going to get better we are going to
were going to get better we are going to
were going to get better we are going to help
help
help you break through these limiting
you break through these limiting
you break through these limiting personal believes these actions that are
personal believes these actions that are
personal believes these actions that are holding you back and I think a good
holding you back and I think a good
holding you back and I think a good leader brings that with them they bring
leader brings that with them they bring
leader brings that with them they bring a desire to make everything around them
a desire to make everything around them
a desire to make everything around them better the people around them better the
better the people around them better the
better the people around them better the environment around them better the
environment around them better the
environment around them better the customers around them better because
customers around them better because
customers around them better because it’s in their best interest and not
it’s in their best interest and not
it’s in their best interest and not yours and they happen to line up a lot
yours and they happen to line up a lot
yours and they happen to line up a lot of the times which helps you in your
of the times which helps you in your
of the times which helps you in your business
so that’s my quick take I’d love to know
so that’s my quick take I’d love to know what do you think about leadership what
what do you think about leadership what
what do you think about leadership what are some of the skills that you’ve
are some of the skills that you’ve
are some of the skills that you’ve learned some of the tricks tactics that
learned some of the tricks tactics that
learned some of the tricks tactics that you’ve learned that helped you become a
you’ve learned that helped you become a
you’ve learned that helped you become a better leader or some of the things that
better leader or some of the things that
better leader or some of the things that you are trying to learn please leave in
you are trying to learn please leave in
you are trying to learn please leave in the comments below I’m gonna join in the
the comments below I’m gonna join in the
the comments below I’m gonna join in the discussion also what was your favorite
discussion also what was your favorite
discussion also what was your favorite clip in this video what did you learn
clip in this video what did you learn
clip in this video what did you learn the most from some of the people who
the most from some of the people who
the most from some of the people who shared some thoughts today leave in the
shared some thoughts today leave in the
shared some thoughts today leave in the comments again I’ll join the discussion
comments again I’ll join the discussion
comments again I’ll join the discussion thank you guys so much for watching I
thank you guys so much for watching I
thank you guys so much for watching I made this video because Abhishek asked
made this video because Abhishek asked
made this video because Abhishek asked me to so if there’s a topic you’d like
me to so if there’s a topic you’d like
me to so if there’s a topic you’d like me to cover in the next edition of
me to cover in the next edition of
me to cover in the next edition of believe life leaving the comments below
believe life leaving the comments below
believe life leaving the comments below and I’ll see what I can do finally
and I’ll see what I can do finally
and I’ll see what I can do finally wanted to give a quick shout of to local
wanted to give a quick shout of to local
wanted to give a quick shout of to local Toronto entrepreneur Frank Hoffman Frank
Toronto entrepreneur Frank Hoffman Frank
Toronto entrepreneur Frank Hoffman Frank thank you so much for picking up a copy
thank you so much for picking up a copy
thank you so much for picking up a copy of my book thank you for tweeting that
of my book thank you for tweeting that
of my book thank you for tweeting that awesome picture out I know there’s a lot
awesome picture out I know there’s a lot
awesome picture out I know there’s a lot of other people’s books in that picture
of other people’s books in that picture
of other people’s books in that picture but your one word is on the top and so I
but your one word is on the top and so I
but your one word is on the top and so I really really appreciate that Frank I
really really appreciate that Frank I
really really appreciate that Frank I hope you enjoyed the book so thank you
hope you enjoyed the book so thank you
hope you enjoyed the book so thank you guys again for watching I believe in you
guys again for watching I believe in you
guys again for watching I believe in you I hope you continue to believe in
I hope you continue to believe in
I hope you continue to believe in yourself and whatever your one where it
yourself and whatever your one where it
yourself and whatever your one where it is
is
is much love I’ll see you soon
so there’s a wonderful story I think
so there’s a wonderful story I think that’s listening has the problem when
that’s listening has the problem when
that’s listening has the problem when people say you need to be a better
people say you need to be a better
people say you need to be a better listener is we are human beings and we
listener is we are human beings and we
listener is we are human beings and we need to communicate that communication
need to communicate that communication
need to communicate that communication is to waste listening and speaking so
is to waste listening and speaking so
is to waste listening and speaking so the but everybody’s like you got to be a
the but everybody’s like you got to be a
the but everybody’s like you got to be a better listener like but here’s the best
better listener like but here’s the best
better listener like but here’s the best understanding I have that so Nelson
understanding I have that so Nelson
understanding I have that so Nelson Mandela is universally regarded as a
Mandela is universally regarded as a
Mandela is universally regarded as a great leader which is important because
great leader which is important because
great leader which is important because you know different people are viewed
you know different people are viewed
you know different people are viewed differently in different nations but
differently in different nations but
differently in different nations but Nelson Mandela universally regarded as a
Nelson Mandela universally regarded as a
Nelson Mandela universally regarded as a great leader right he was actually the
great leader right he was actually the
great leader right he was actually the son of a tribal chief and he was asked
son of a tribal chief and he was asked
son of a tribal chief and he was asked in an interview once how did you learn
in an interview once how did you learn
in an interview once how did you learn to be a great leader and he tells the
to be a great leader and he tells the
to be a great leader and he tells the story of how he would go to tribal
story of how he would go to tribal
story of how he would go to tribal meetings with his father and he
meetings with his father and he
meetings with his father and he remembers two things they always sat in
remembers two things they always sat in
remembers two things they always sat in a circle and his father was always the
a circle and his father was always the
a circle and his father was always the last to speak hmm and in terms of
last to speak hmm and in terms of
last to speak hmm and in terms of leadership and listening I think the
leadership and listening I think the
leadership and listening I think the idea of be a better listener is actually
idea of be a better listener is actually
idea of be a better listener is actually half the advice I think the advice is
half the advice I think the advice is
half the advice I think the advice is practice being the last to speak you see
practice being the last to speak you see
practice being the last to speak you see this all the time in meetings where
this all the time in meetings where
this all the time in meetings where everybody will sit around the room the
everybody will sit around the room the
everybody will sit around the room the senior guy would be like all right
senior guy would be like all right
senior guy would be like all right here’s the problem here’s what I think
here’s the problem here’s what I think
here’s the problem here’s what I think we should do but I’m really interested
we should do but I’m really interested
we should do but I’m really interested in what your thoughts are yes let’s go
in what your thoughts are yes let’s go
in what your thoughts are yes let’s go around the room it’s too late you’ve
around the room it’s too late you’ve
around the room it’s too late you’ve influenced you know created your Ukraine
influenced you know created your Ukraine
influenced you know created your Ukraine and people and it paid people bend and
and people and it paid people bend and
and people and it paid people bend and mold as opposed to saying here’s a
mold as opposed to saying here’s a
mold as opposed to saying here’s a problem I’m interested what you have to
problem I’m interested what you have to
problem I’m interested what you have to say without saying anything and not even
say without saying anything and not even
say without saying anything and not even and having this then here’s this takes
and having this then here’s this takes
and having this then here’s this takes practice not even even giving a hint
practice not even even giving a hint
practice not even even giving a hint whether you agree or disagree if
whether you agree or disagree if
whether you agree or disagree if anything you ask questions to learn more
anything you ask questions to learn more
anything you ask questions to learn more you get the benefit of hearing
you get the benefit of hearing
you get the benefit of hearing everybody’s opinion everybody gets to
everybody’s opinion everybody gets to
everybody’s opinion everybody gets to feel heard and then you get to render so
feel heard and then you get to render so
feel heard and then you get to render so I would call is part of the interviewing
I would call is part of the interviewing
I would call is part of the interviewing process do you have essentially a
process do you have essentially a
process do you have essentially a culture check like yes but not like
culture check like yes but not like
culture check like yes but not like checklist culture is always something
checklist culture is always something
checklist culture is always something that we interview for of kind of
that we interview for of kind of
that we interview for of kind of curiosity and and you know it’s easy to
curiosity and and you know it’s easy to
curiosity and and you know it’s easy to find people who say oh I read the NEFAs
find people who say oh I read the NEFAs
find people who say oh I read the NEFAs culture deck I love it I really want to
culture deck I love it I really want to
culture deck I love it I really want to be there you know what’s harder is old
be there you know what’s harder is old
be there you know what’s harder is old you know what are the main things you
you know what are the main things you
you know what are the main things you disagree with and why you know and when
disagree with and why you know and when
disagree with and why you know and when we get a blank stare or were like okay
we get a blank stare or were like okay
we get a blank stare or were like okay not really a first principle thinker and
not really a first principle thinker and
not really a first principle thinker and when they say well I thought the way
when they say well I thought the way
when they say well I thought the way that you didn’t talk about how to
that you didn’t talk about how to
that you didn’t talk about how to acculturate and you know if I’m not
acculturate and you know if I’m not
acculturate and you know if I’m not great and day three am I out you know or
great and day three am I out you know or
great and day three am I out you know or is there you know do you look at it like
is there you know do you look at it like
is there you know do you look at it like athlete where it’s over some you know
athlete where it’s over some you know
athlete where it’s over some you know time period to prove yourself and if so
time period to prove yourself and if so
time period to prove yourself and if so what’s that time period and why haven’t
what’s that time period and why haven’t
what’s that time period and why haven’t you clarified that
you clarified that
you clarified that then we’re like ah yeah that’s a good
then we’re like ah yeah that’s a good
then we’re like ah yeah that’s a good insight first
insight first
insight first rinsable thinker so we’re looking for
rinsable thinker so we’re looking for
rinsable thinker so we’re looking for people who you know are curious
people who you know are curious
people who you know are curious typically self-confident and they’re not
typically self-confident and they’re not
typically self-confident and they’re not they’re questioning everything around
they’re questioning everything around
they’re questioning everything around them another important quality of an
them another important quality of an
them another important quality of an effective leader is to be a role model
effective leader is to be a role model
effective leader is to be a role model to be the kind of person that everyone
to be the kind of person that everyone
to be the kind of person that everyone else looks up to it wants to be like
else looks up to it wants to be like
else looks up to it wants to be like this is true in your work in your
this is true in your work in your
this is true in your work in your personal life it’s true in your family
personal life it’s true in your family
personal life it’s true in your family but it’s also true as a manager
but it’s also true as a manager
but it’s also true as a manager effective leaders carry themselves at
effective leaders carry themselves at
effective leaders carry themselves at all times even when no one is watching
all times even when no one is watching
all times even when no one is watching as if everyone was watching leaders
as if everyone was watching leaders
as if everyone was watching leaders imagine that they live in a goldfish
imagine that they live in a goldfish
imagine that they live in a goldfish bowl and everyone is watching the leader
bowl and everyone is watching the leader
bowl and everyone is watching the leader in the leadership role they are very
in the leadership role they are very
in the leadership role they are very aware of the impact of their words and
aware of the impact of their words and
aware of the impact of their words and gestures on the people around them they
gestures on the people around them they
gestures on the people around them they realize that what they say has
realize that what they say has
realize that what they say has tremendous impact so you must always be
tremendous impact so you must always be
tremendous impact so you must always be sensitive to the fact that everything
sensitive to the fact that everything
sensitive to the fact that everything you say or do is magnified Moute many
you say or do is magnified Moute many
you say or do is magnified Moute many times by the people who look up to or
times by the people who look up to or
times by the people who look up to or look up to you for guidance a positive
look up to you for guidance a positive
look up to you for guidance a positive remark from you to someone over whom you
remark from you to someone over whom you
remark from you to someone over whom you exert influence or control as
exert influence or control as
exert influence or control as inordinately positive effects a negative
inordinately positive effects a negative
inordinately positive effects a negative remark or criticism from you has
remark or criticism from you has
remark or criticism from you has inordinately negative effects the impact
inordinately negative effects the impact
inordinately negative effects the impact of both are multiplied so choose your
of both are multiplied so choose your
of both are multiplied so choose your words and your behavior with care if you
words and your behavior with care if you
words and your behavior with care if you aspire to become an inspirational and
aspire to become an inspirational and
aspire to become an inspirational and effective leader you must continuously
effective leader you must continuously
effective leader you must continuously work on yourself and improve your
work on yourself and improve your
work on yourself and improve your management skills no one starts off as
management skills no one starts off as
management skills no one starts off as an effective leader or manager but you
an effective leader or manager but you
an effective leader or manager but you can aspire to improve your skills by
can aspire to improve your skills by
can aspire to improve your skills by learning what leaders do and how they
learning what leaders do and how they
learning what leaders do and how they think and how they feel and then by
think and how they feel and then by
think and how they feel and then by copying them until you become one
copying them until you become one
copying them until you become one yourself
yourself
yourself remember leaders are made not born and
remember leaders are made not born and
remember leaders are made not born and they are self-made through personal
they are self-made through personal
they are self-made through personal development
”
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