the theme of today is talk as many past success it’s very appropriate and I saw
success it’s very appropriate and I saw
success it’s very appropriate and I saw the business in 2006 and a friend of
the business in 2006 and a friend of
the business in 2006 and a friend of mine rang me and he said God he says
mine rang me and he said God he says
mine rang me and he said God he says you’ve done well for a fellow with
you’ve done well for a fellow with
you’ve done well for a fellow with limited ability the other story that I
limited ability the other story that I
limited ability the other story that I like is this he is if you if you want to
like is this he is if you if you want to
like is this he is if you if you want to really insult somebody’s for it’s a male
really insult somebody’s for it’s a male
really insult somebody’s for it’s a male one but police have found a burnt-out
one but police have found a burnt-out
one but police have found a burnt-out corpse with no brains and a small penis
corpse with no brains and a small penis
corpse with no brains and a small penis text me back to let me know you’re okay
I’m not telling was that far who I sent
I’m not telling was that far who I sent that to just give you a bit of
that to just give you a bit of
that to just give you a bit of educational background I’m a mailman
educational background I’m a mailman
educational background I’m a mailman proud of it and born in Bologna and
proud of it and born in Bologna and
proud of it and born in Bologna and can’t email the cameras in Galway in nu
can’t email the cameras in Galway in nu
can’t email the cameras in Galway in nu IG for three years then it is a master’s
IG for three years then it is a master’s
IG for three years then it is a master’s in UCD for a year and then I went to the
in UCD for a year and then I went to the
in UCD for a year and then I went to the UK I suppose in hindsight it would have
UK I suppose in hindsight it would have
UK I suppose in hindsight it would have been better if I’d took while out from
been better if I’d took while out from
been better if I’d took while out from the Masters between the degree and the
the Masters between the degree and the
the Masters between the degree and the post degree I but I felt of a left I
post degree I but I felt of a left I
post degree I but I felt of a left I never go back so I then I suppose I
never go back so I then I suppose I
never go back so I then I suppose I wanted to go to the UK because I just
wanted to go to the UK because I just
wanted to go to the UK because I just felt there was more opportunity at the
felt there was more opportunity at the
felt there was more opportunity at the time and I would over to a graduate
time and I would over to a graduate
time and I would over to a graduate training program in Islington and worked
training program in Islington and worked
training program in Islington and worked in the UK then for about three years
in the UK then for about three years
in the UK then for about three years this is a slide that sums up a lot of
this is a slide that sums up a lot of
this is a slide that sums up a lot of years and you can put all your life on
years and you can put all your life on
years and you can put all your life on one page in 1992 I came back from the UK
one page in 1992 I came back from the UK
one page in 1992 I came back from the UK I’d walked to the company near UK who
I’d walked to the company near UK who
I’d walked to the company near UK who manufactured aluminium towers and
manufactured aluminium towers and
manufactured aluminium towers and ladders so came back in 92 and I set up
ladders so came back in 92 and I set up
ladders so came back in 92 and I set up a company that sold aluminium tourism
a company that sold aluminium tourism
a company that sold aluminium tourism matters and I became their agent in
matters and I became their agent in
matters and I became their agent in Ireland in the next 15 years I grew that
Ireland in the next 15 years I grew that
Ireland in the next 15 years I grew that business and so lots of lots of
business and so lots of lots of
business and so lots of lots of different stories but we grew the
different stories but we grew the
different stories but we grew the business and in 2006 employed about 78
business and in 2006 employed about 78
business and in 2006 employed about 78 people operator of three locations and
people operator of three locations and
people operator of three locations and was turned over about 18 million I saw
was turned over about 18 million I saw
was turned over about 18 million I saw that business then in 2006 to a public
that business then in 2006 to a public
that business then in 2006 to a public company and good story I suppose when I
company and good story I suppose when I
company and good story I suppose when I heard all about technology today I was
heard all about technology today I was
heard all about technology today I was reflecting on some of the stuff that I
reflecting on some of the stuff that I
reflecting on some of the stuff that I used to have to do to stay alive for
used to have to do to stay alive for
used to have to do to stay alive for those who are a little bit older there
those who are a little bit older there
those who are a little bit older there was a check and they used to have a
was a check and they used to have a
was a check and they used to have a magnetic strip in it I had a sister that
magnetic strip in it I had a sister that
magnetic strip in it I had a sister that was working in clearing Bank of Ireland
was working in clearing Bank of Ireland
was working in clearing Bank of Ireland she said if your pinholes in that and
she said if your pinholes in that and
she said if your pinholes in that and won’t go to the caring machine so to get
won’t go to the caring machine so to get
won’t go to the caring machine so to get you another few days credit so I was
you another few days credit so I was
you another few days credit so I was I was very lucky that technology wasn’t
I was very lucky that technology wasn’t
I was very lucky that technology wasn’t where it is today the second one I used
where it is today the second one I used
where it is today the second one I used to do is it could go into a branch of
to do is it could go into a branch of
to do is it could go into a branch of art Thank You Arlen didn’t walk in stone
art Thank You Arlen didn’t walk in stone
art Thank You Arlen didn’t walk in stone and I could dare I had a facility there
and I could dare I had a facility there
and I could dare I had a facility there to cash cheque for 2 grand so I put on
to cash cheque for 2 grand so I put on
to cash cheque for 2 grand so I put on the good suit took the part looked
the good suit took the part looked
the good suit took the part looked confident because the banks weren’t
confident because the banks weren’t
confident because the banks weren’t linked so you didn’t have all this
linked so you didn’t have all this
linked so you didn’t have all this online banking able to kill me so I
online banking able to kill me so I
online banking able to kill me so I should check for 10 grand and then if
should check for 10 grand and then if
should check for 10 grand and then if she got caught out she’d say sorry I
she got caught out she’d say sorry I
she got caught out she’d say sorry I thought it was a mistake that we’re
thought it was a mistake that we’re
thought it was a mistake that we’re supposed to put that up then go back out
supposed to put that up then go back out
supposed to put that up then go back out and then come in the next year hopefully
and then come in the next year hopefully
and then come in the next year hopefully somebody different cook gotcha already’s
somebody different cook gotcha already’s
somebody different cook gotcha already’s got try to get the clue so he’s not a
got try to get the clue so he’s not a
got try to get the clue so he’s not a things to survive so it was a great
things to survive so it was a great
things to survive so it was a great story because it started with a current
story because it started with a current
story because it started with a current trailer it ended up and you know
trailer it ended up and you know
trailer it ended up and you know business that I sold for view could I
business that I sold for view could I
business that I sold for view could I said to somebody last night they won the
said to somebody last night they won the
said to somebody last night they won the lottery and in fact I actually won the
lottery and in fact I actually won the
lottery and in fact I actually won the fuel art so it’s a great time I was 41
fuel art so it’s a great time I was 41
fuel art so it’s a great time I was 41 at the time I started the business one
at the time I started the business one
at the time I started the business one of 27 so I really you know have worked
of 27 so I really you know have worked
of 27 so I really you know have worked for myself so I’m a difficult guy to go
for myself so I’m a difficult guy to go
for myself so I’m a difficult guy to go working for somebody else then I did
working for somebody else then I did
working for somebody else then I did took on a job with with the PRC as chief
took on a job with with the PRC as chief
took on a job with with the PRC as chief operations officer much bigger business
operations officer much bigger business
operations officer much bigger business I suppose it exposed me think to things
I suppose it exposed me think to things
I suppose it exposed me think to things about due diligence corporate finance
about due diligence corporate finance
about due diligence corporate finance and stock exchange rules interesting
and stock exchange rules interesting
and stock exchange rules interesting times I used to say I was having a bad
times I used to say I was having a bad
times I used to say I was having a bad day I go to the past machine it was a
day I go to the past machine it was a
day I go to the past machine it was a really bad day I did the slip for the
really bad day I did the slip for the
really bad day I did the slip for the next fella so what I did I probably
next fella so what I did I probably
next fella so what I did I probably downsized the business that I’d grown so
downsized the business that I’d grown so
downsized the business that I’d grown so we merge a number of different
we merge a number of different
we merge a number of different businesses we did lots of different
businesses we did lots of different
businesses we did lots of different things but it worked well and I enjoyed
things but it worked well and I enjoyed
things but it worked well and I enjoyed the time there and there were nice bunch
the time there and there were nice bunch
the time there and there were nice bunch of people it was what they call a start
of people it was what they call a start
of people it was what they call a start of PRC so it wasn’t it worked whether
of PRC so it wasn’t it worked whether
of PRC so it wasn’t it worked whether and I enjoyed and there were nice people
and I enjoyed and there were nice people
and I enjoyed and there were nice people it was going to be sold again in 2012 I
it was going to be sold again in 2012 I
it was going to be sold again in 2012 I suppose like a lot of things at that
suppose like a lot of things at that
suppose like a lot of things at that time Freddy but highly geared which
time Freddy but highly geared which
time Freddy but highly geared which means it rolled too much money him and I
means it rolled too much money him and I
means it rolled too much money him and I didn’t really I done my time as no no
didn’t really I done my time as no no
didn’t really I done my time as no no not exactly our executive director so I
not exactly our executive director so I
not exactly our executive director so I really want to go back to being a
really want to go back to being a
really want to go back to being a manager because I suppose I’m used to
manager because I suppose I’m used to
manager because I suppose I’m used to been the boss so I enjoyed that I
been the boss so I enjoyed that I
been the boss so I enjoyed that I suppose a tremendous privilege to work
suppose a tremendous privilege to work
suppose a tremendous privilege to work for yourself because if things were
for yourself because if things were
for yourself because if things were going well the benefit things have gone
going well the benefit things have gone
going well the benefit things have gone bad you know about it so then you got to
bad you know about it so then you got to
bad you know about it so then you got to do something about it
do something about it
do something about it so I enjoyed that and 2012 then I left
so I enjoyed that and 2012 then I left
so I enjoyed that and 2012 then I left and I suppose this in the next two years
and I suppose this in the next two years
and I suppose this in the next two years and I was looking for a business to go
and I was looking for a business to go
and I was looking for a business to go back to be no no no management manager
back to be no no no management manager
back to be no no no management manager hey I done a bit of invest in the
hey I done a bit of invest in the
hey I done a bit of invest in the startup because the the the world that
startup because the the the world that
startup because the the the world that I’d known had fallen apart in terms of
I’d known had fallen apart in terms of
I’d known had fallen apart in terms of construction and so then I had to really
construction and so then I had to really
construction and so then I had to really reinvent myself because there’s nothing
reinvent myself because there’s nothing
reinvent myself because there’s nothing happening there and I didn’t really want
happening there and I didn’t really want
happening there and I didn’t really want to go back to do what I’d done before
to go back to do what I’d done before
to go back to do what I’d done before because there was no point it was never
because there was no point it was never
because there was no point it was never gonna be as good as as it was so I was
gonna be as good as as it was so I was
gonna be as good as as it was so I was looking for something new and
looking for something new and
looking for something new and and I spent a lot of time in Dublin
and I spent a lot of time in Dublin
and I spent a lot of time in Dublin drinkin cups of coffee and eating
drinkin cups of coffee and eating
drinkin cups of coffee and eating biscuits so I when I get when people
biscuits so I when I get when people
biscuits so I when I get when people start talking about lean in the last 18
start talking about lean in the last 18
start talking about lean in the last 18 months I didn’t know what lean was until
months I didn’t know what lean was until
months I didn’t know what lean was until I arrived in Shannon I thought of
I arrived in Shannon I thought of
I arrived in Shannon I thought of something to do with your figure and so
something to do with your figure and so
something to do with your figure and so a good time and then in sorry investing
a good time and then in sorry investing
a good time and then in sorry investing a few startups and that taught you about
a few startups and that taught you about
a few startups and that taught you about other industries in 2015 then an
other industries in 2015 then an
other industries in 2015 then an opportunity came up sorry this is just a
opportunity came up sorry this is just a
opportunity came up sorry this is just a bit of background this is me in Peru
bit of background this is me in Peru
bit of background this is me in Peru 92-93 with a bit of hair in a very messy
92-93 with a bit of hair in a very messy
92-93 with a bit of hair in a very messy office
office
office this is our first powered axes machine
this is our first powered axes machine
this is our first powered axes machine you know and the business pivoted from
you know and the business pivoted from
you know and the business pivoted from ladders and from scaffolding into form
ladders and from scaffolding into form
ladders and from scaffolding into form rock witches for those we were involved
rock witches for those we were involved
rock witches for those we were involved in shopping centres we involved in
in shopping centres we involved in
in shopping centres we involved in football stadiums we were involved in
football stadiums we were involved in
football stadiums we were involved in underground car parks any of those
underground car parks any of those
underground car parks any of those concrete’s we were involved in that but
concrete’s we were involved in that but
concrete’s we were involved in that but that’s kind of where I came from so
that’s kind of where I came from so
that’s kind of where I came from so interesting then in January a company
interesting then in January a company
interesting then in January a company here in China went into examiner ship
here in China went into examiner ship
here in China went into examiner ship and the examiner ship means you get
and the examiner ship means you get
and the examiner ship means you get court protection from your creditors for
court protection from your creditors for
court protection from your creditors for a period of hundred days so if somebody
a period of hundred days so if somebody
a period of hundred days so if somebody is formally appointed by the courts to
is formally appointed by the courts to
is formally appointed by the courts to see could you get an investor to take
see could you get an investor to take
see could you get an investor to take over the business that was in trouble it
over the business that was in trouble it
over the business that was in trouble it employed 220 people so it wasn’t a good
employed 220 people so it wasn’t a good
employed 220 people so it wasn’t a good story and two skill sets that were
story and two skill sets that were
story and two skill sets that were employed had been built up over 50 years
employed had been built up over 50 years
employed had been built up over 50 years the business was 50 years old not a lot
the business was 50 years old not a lot
the business was 50 years old not a lot a lot of tremendous amount of really
a lot of tremendous amount of really
a lot of tremendous amount of really good talented taking the people and if
good talented taking the people and if
good talented taking the people and if they were lost you wouldn’t get them
they were lost you wouldn’t get them
they were lost you wouldn’t get them back the business was losing money and
back the business was losing money and
back the business was losing money and had lost money for a number of years it
had lost money for a number of years it
had lost money for a number of years it was out of cash and this was will put
was out of cash and this was will put
was out of cash and this was will put the cash put into context in the next
the cash put into context in the next
the cash put into context in the next slide and these are the things that I
slide and these are the things that I
slide and these are the things that I looked at and I suppose the first one
looked at and I suppose the first one
looked at and I suppose the first one relates to risk if this went wrong right
relates to risk if this went wrong right
relates to risk if this went wrong right you you’re hanger you’re hanger been
you you’re hanger you’re hanger been
you you’re hanger you’re hanger been empty would cost you 250 grand a week or
empty would cost you 250 grand a week or
empty would cost you 250 grand a week or a million a month so if we lost
a million a month so if we lost
a million a month so if we lost customers or we lot of staff there were
customers or we lot of staff there were
customers or we lot of staff there were the consequences of that we were the
the consequences of that we were the
the consequences of that we were the pretty business was the one by a Russian
pretty business was the one by a Russian
pretty business was the one by a Russian airline and they had given us 40 percent
airline and they had given us 40 percent
airline and they had given us 40 percent of our business in 2014 so that isn’t
of our business in 2014 so that isn’t
of our business in 2014 so that isn’t had to be replaced so that was a major
had to be replaced so that was a major
had to be replaced so that was a major major problem that you’re going to lose
major problem that you’re going to lose
major problem that you’re going to lose far to piss into your business you
far to piss into your business you
far to piss into your business you always said to the fear that you would
always said to the fear that you would
always said to the fear that you would do some of your people because as
do some of your people because as
do some of your people because as every day I died – Shannon I’ve tuned
every day I died – Shannon I’ve tuned
every day I died – Shannon I’ve tuned his eyes watching me something new the
his eyes watching me something new the
his eyes watching me something new the price of my Caravan they arrived with a
price of my Caravan they arrived with a
price of my Caravan they arrived with a lot of good people so we needed to mind
lot of good people so we needed to mind
lot of good people so we needed to mind them and keep them and show them they
them and keep them and show them they
them and keep them and show them they had a future and then I knew nothing
had a future and then I knew nothing
had a future and then I knew nothing about aviation now I know the difference
about aviation now I know the difference
about aviation now I know the difference in seven six seven and seven five seven
in seven six seven and seven five seven
in seven six seven and seven five seven and seven three seven saw food great we
and seven three seven saw food great we
and seven three seven saw food great we did we continue to do the research I
did we continue to do the research I
did we continue to do the research I suppose what I liked about the business
suppose what I liked about the business
suppose what I liked about the business was that the aviation sector was what
was that the aviation sector was what
was that the aviation sector was what was what was going to grow we were
was what was going to grow we were
was what was going to grow we were managing an asset for something that was
managing an asset for something that was
managing an asset for something that was worth 50 million Sofia if you’re
worth 50 million Sofia if you’re
worth 50 million Sofia if you’re somebody’s plane in the hangar you had
somebody’s plane in the hangar you had
somebody’s plane in the hangar you had his attention you you know it was
his attention you you know it was
his attention you you know it was important that he wanted to get get it
important that he wanted to get get it
important that he wanted to get get it out of there so and the fundamentals of
out of there so and the fundamentals of
out of there so and the fundamentals of the business were good did good people
the business were good did good people
the business were good did good people get customers and you’d staff it was
get customers and you’d staff it was
get customers and you’d staff it was just a bit needed tweaking and I felt I
just a bit needed tweaking and I felt I
just a bit needed tweaking and I felt I could make it better honest was what I
could make it better honest was what I
could make it better honest was what I said in the first year was let’s make it
said in the first year was let’s make it
said in the first year was let’s make it twenty percent better so what does that
twenty percent better so what does that
twenty percent better so what does that mean I said you’re walking four days a
mean I said you’re walking four days a
mean I said you’re walking four days a week and I want you to work five days a
week and I want you to work five days a
week and I want you to work five days a week
week
week fellas my lovey so we made our offer and
fellas my lovey so we made our offer and
fellas my lovey so we made our offer and then the offer the offered something had
then the offer the offered something had
then the offer the offered something had to change so in the offer I suppose we
to change so in the offer I suppose we
to change so in the offer I suppose we were looking for ten redundancies which
were looking for ten redundancies which
were looking for ten redundancies which you know wasn’t horrendous and we were
you know wasn’t horrendous and we were
you know wasn’t horrendous and we were cutting pension from seven-and-a-half
cutting pension from seven-and-a-half
cutting pension from seven-and-a-half percent to 5 percent and we’re asking
percent to 5 percent and we’re asking
percent to 5 percent and we’re asking people to walk along for a week and we
people to walk along for a week and we
people to walk along for a week and we were changing the shift pattern so there
were changing the shift pattern so there
were changing the shift pattern so there were fundamental changes in terms of
were fundamental changes in terms of
were fundamental changes in terms of conditions so we had to get staff
conditions so we had to get staff
conditions so we had to get staff approval and union approval for that and
approval and union approval for that and
approval and union approval for that and that went to a vote in March of that
that went to a vote in March of that
that went to a vote in March of that year so and we know the clock was
year so and we know the clock was
year so and we know the clock was ticking because you know your suppliers
ticking because you know your suppliers
ticking because you know your suppliers are nervous your customers were nervous
are nervous your customers were nervous
are nervous your customers were nervous in your staff for a nervous so you know
in your staff for a nervous so you know
in your staff for a nervous so you know time is of the essence so I went to a
time is of the essence so I went to a
time is of the essence so I went to a staff falls in in March of last year and
staff falls in in March of last year and
staff falls in in March of last year and the vote was accepted by 60% 40% so
the vote was accepted by 60% 40% so
the vote was accepted by 60% 40% so before the percent upset me because if
before the percent upset me because if
before the percent upset me because if saying well I receive a bigger IRA
saying well I receive a bigger IRA
saying well I receive a bigger IRA should than I thought I had so what’s
should than I thought I had so what’s
should than I thought I had so what’s that about but when I walked the floor
that about but when I walked the floor
that about but when I walked the floor and I talked to people I talked to
and I talked to people I talked to
and I talked to people I talked to people at all levels in the organization
people at all levels in the organization
people at all levels in the organization I didn’t get that feeling I was always
I didn’t get that feeling I was always
I didn’t get that feeling I was always welcome do you know so what about the
welcome do you know so what about the
welcome do you know so what about the feedback I was getting is not about you
feedback I was getting is not about you
feedback I was getting is not about you it’s about history so just you know so
it’s about history so just you know so
it’s about history so just you know so we looked all the risks and then we went
we looked all the risks and then we went
we looked all the risks and then we went ahead then we got the dealing complete
ahead then we got the dealing complete
ahead then we got the dealing complete and then you figure on your own so now
and then you figure on your own so now
and then you figure on your own so now you have all the problems they thought
you have all the problems they thought
you have all the problems they thought you’re going to have you potentially
you’re going to have you potentially
you’re going to have you potentially could have so you trying to figure out
could have so you trying to figure out
could have so you trying to figure out what was wrong you know what was needed
what was wrong you know what was needed
what was wrong you know what was needed so we talked about a bit structure in
so we talked about a bit structure in
so we talked about a bit structure in the place we was lucky I had two
the place we was lucky I had two
the place we was lucky I had two consultants working me
consultants working me
consultants working me because as was they deflected attention
because as was they deflected attention
because as was they deflected attention away from me allowed me to have a look
away from me allowed me to have a look
away from me allowed me to have a look and see what was going on the and we put
and see what was going on the and we put
and see what was going on the and we put a bit of structure in and then we spend
a bit of structure in and then we spend
a bit of structure in and then we spend a bit of money because you know we
a bit of money because you know we
a bit of money because you know we simple stuff you go back to what you
simple stuff you go back to what you
simple stuff you go back to what you were comfortable with so I put a lot of
were comfortable with so I put a lot of
were comfortable with so I put a lot of scaffolding under seven six seven we
scaffolding under seven six seven we
scaffolding under seven six seven we should love people to work better and so
should love people to work better and so
should love people to work better and so that that worked and then people could
that that worked and then people could
that that worked and then people could see the value of that so we invested
see the value of that so we invested
see the value of that so we invested money and clean enough to place we
money and clean enough to place we
money and clean enough to place we invested money in vans we invested money
invested money in vans we invested money
invested money in vans we invested money in IT and then we’re going to look at
in IT and then we’re going to look at
in IT and then we’re going to look at the team I suppose the most important
the team I suppose the most important
the team I suppose the most important person here was the guy who who who the
person here was the guy who who who the
person here was the guy who who who the CEO very important because you know I
CEO very important because you know I
CEO very important because you know I interviewed four people for this job
interviewed four people for this job
interviewed four people for this job that’s what the business needed new
that’s what the business needed new
that’s what the business needed new leadership people were tired the
leadership people were tired the
leadership people were tired the previous management management had done
previous management management had done
previous management management had done a fantastic job keeping the place open
a fantastic job keeping the place open
a fantastic job keeping the place open during the examiner ship because
during the examiner ship because
during the examiner ship because people’s airplanes were stuck and if
people’s airplanes were stuck and if
people’s airplanes were stuck and if they got stuck in the hangar and then
they got stuck in the hangar and then
they got stuck in the hangar and then the business closed then they were gonna
the business closed then they were gonna
the business closed then they were gonna have problem getting their aircraft out
have problem getting their aircraft out
have problem getting their aircraft out so but but but the business needed need
so but but but the business needed need
so but but but the business needed need need needed some change so I interviewed
need needed some change so I interviewed
need needed some change so I interviewed four people and I looked at the guy in
four people and I looked at the guy in
four people and I looked at the guy in aviation an aviation expert I looked at
aviation an aviation expert I looked at
aviation an aviation expert I looked at some guys from multinationals and I
some guys from multinationals and I
some guys from multinationals and I looked at some guys from SMEs I suppose
looked at some guys from SMEs I suppose
looked at some guys from SMEs I suppose it was very important that this guy that
it was very important that this guy that
it was very important that this guy that he and I could get on that we shared the
he and I could get on that we shared the
he and I could get on that we shared the same values that we shared the less same
same values that we shared the less same
same values that we shared the less same level of vision and we shared the same
level of vision and we shared the same
level of vision and we shared the same and core values he then took over the
and core values he then took over the
and core values he then took over the back and so he arrived I think in July
back and so he arrived I think in July
back and so he arrived I think in July he struck August end of July beginning
he struck August end of July beginning
he struck August end of July beginning of August and then he took over the
of August and then he took over the
of August and then he took over the baton in terms of recruitment in terms
baton in terms of recruitment in terms
baton in terms of recruitment in terms of so he brought in a CEO in October of
of so he brought in a CEO in October of
of so he brought in a CEO in October of that year he was an American director in
that year he was an American director in
that year he was an American director in December of that year and he brought in
December of that year and he brought in
December of that year and he brought in a HR director hit your own training
a HR director hit your own training
a HR director hit your own training director in March of this year so then
director in March of this year so then
director in March of this year so then to move forward we listened people were
to move forward we listened people were
to move forward we listened people were working with a three hour a week we put
working with a three hour a week we put
working with a three hour a week we put in the shift passion and then we needed
in the shift passion and then we needed
in the shift passion and then we needed to integrate the people with the
to integrate the people with the
to integrate the people with the existing management because what we’re
existing management because what we’re
existing management because what we’re trying to do was trying to say we’d a
trying to do was trying to say we’d a
trying to do was trying to say we’d a lot of the same type of people who
lot of the same type of people who
lot of the same type of people who needed some commercial pieces so we
needed some commercial pieces so we
needed some commercial pieces so we spent a day in a hotel and doing core
spent a day in a hotel and doing core
spent a day in a hotel and doing core values and core values was new to me
values and core values was new to me
values and core values was new to me because I suppose in the previous life
because I suppose in the previous life
because I suppose in the previous life I’d grown a business so I knew everyone
I’d grown a business so I knew everyone
I’d grown a business so I knew everyone as they came in the door were suddenly
as they came in the door were suddenly
as they came in the door were suddenly than even heard 220 people you say who’s
than even heard 220 people you say who’s
than even heard 220 people you say who’s related to whom maybe that’s his brother
related to whom maybe that’s his brother
related to whom maybe that’s his brother maybe that’s his uncle so you just got
maybe that’s his uncle so you just got
maybe that’s his uncle so you just got to be very careful so what we tried to
to be very careful so what we tried to
to be very careful so what we tried to do is get a
do is get a
do is get a core values aligned and and and
core values aligned and and and
core values aligned and and and publicize them so that these these are
publicize them so that these these are
publicize them so that these these are very important but then I sat in the
very important but then I sat in the
very important but then I sat in the hotel for the day and I said this
hotel for the day and I said this
hotel for the day and I said this probably cost me ten grand I probably
probably cost me ten grand I probably
probably cost me ten grand I probably could do it in half an hour
could do it in half an hour
could do it in half an hour you know customer-centric well what
you know customer-centric well what
you know customer-centric well what business is in customer centric you know
business is in customer centric you know
business is in customer centric you know excellent some people ambitious you know
excellent some people ambitious you know
excellent some people ambitious you know it’s sorry but actually they’ve been
it’s sorry but actually they’ve been
it’s sorry but actually they’ve been fantastic because there it we leave them
fantastic because there it we leave them
fantastic because there it we leave them and we have a we say let’s do what we
and we have a we say let’s do what we
and we have a we say let’s do what we say we will do because we needed to
say we will do because we needed to
say we will do because we needed to build up that trust people have heard a
build up that trust people have heard a
build up that trust people have heard a lot of stuff before and hadn’t been
lot of stuff before and hadn’t been
lot of stuff before and hadn’t been delivered one of the new ones was fun
delivered one of the new ones was fun
delivered one of the new ones was fun and it’s an important one because we
and it’s an important one because we
and it’s an important one because we begin to recruit to these values and
begin to recruit to these values and
begin to recruit to these values and that is proved to be very successful the
that is proved to be very successful the
that is proved to be very successful the stuff we began to do then and we did
stuff we began to do then and we did
stuff we began to do then and we did visualization in terms of you know we we
visualization in terms of you know we we
visualization in terms of you know we we needed everyone in the organization to
needed everyone in the organization to
needed everyone in the organization to know how what’s happening we the quality
know how what’s happening we the quality
know how what’s happening we the quality of emissions improve considerably we
of emissions improve considerably we
of emissions improve considerably we have a CEO who’s his epitaph would
have a CEO who’s his epitaph would
have a CEO who’s his epitaph would behoove our twin so that our meetings
behoove our twin so that our meetings
behoove our twin so that our meetings are much better in terms of who’s who’s
are much better in terms of who’s who’s
are much better in terms of who’s who’s gonna do it when and they’re going to do
gonna do it when and they’re going to do
gonna do it when and they’re going to do and hard are they gonna do and we did
and hard are they gonna do and we did
and hard are they gonna do and we did staff surveys and we took customer
staff surveys and we took customer
staff surveys and we took customer service one of the one of the comments
service one of the one of the comments
service one of the one of the comments came out of the customer service which
came out of the customer service which
came out of the customer service which was we took to heart was that your place
was we took to heart was that your place
was we took to heart was that your place looks like a package a carriage that
looks like a package a carriage that
looks like a package a carriage that hurt that hurt a lot of people in the
hurt that hurt a lot of people in the
hurt that hurt a lot of people in the organization because they were proud
organization because they were proud
organization because they were proud they have pride in the Jersey but I
they have pride in the Jersey but I
they have pride in the Jersey but I suppose it’s just maybe it was good that
suppose it’s just maybe it was good that
suppose it’s just maybe it was good that they heard it and put then we painted
they heard it and put then we painted
they heard it and put then we painted the floor we tied it up on the rack in
the floor we tied it up on the rack in
the floor we tied it up on the rack in with a lot of work and everyone got on
with a lot of work and everyone got on
with a lot of work and everyone got on board and it’s been fantastic now
board and it’s been fantastic now
board and it’s been fantastic now because I think we’ve pride in the
because I think we’ve pride in the
because I think we’ve pride in the facility that we have and we’re trying
facility that we have and we’re trying
facility that we have and we’re trying to be better we’re trying to be better
to be better we’re trying to be better
to be better we’re trying to be better all the time and then we worked in our
all the time and then we worked in our
all the time and then we worked in our structure this is what we do when it was
structure this is what we do when it was
structure this is what we do when it was this is very important because this
this is very important because this
this is very important because this shows you and you’re not getting very
shows you and you’re not getting very
shows you and you’re not getting very technical no there’s an analog carpet
technical no there’s an analog carpet
technical no there’s an analog carpet and this is a digital cockpit so we take
and this is a digital cockpit so we take
and this is a digital cockpit so we take out the analog cockpit we did about five
out the analog cockpit we did about five
out the analog cockpit we did about five of these last year so you can imagine
of these last year so you can imagine
of these last year so you can imagine all the wires that are in an aircraft
all the wires that are in an aircraft
all the wires that are in an aircraft and then to put in your glass cockpit
and then to put in your glass cockpit
and then to put in your glass cockpit and these things we do all that and then
and these things we do all that and then
and these things we do all that and then they go in they fly thankfully
they go in they fly thankfully
they go in they fly thankfully so we’ve we’ve a fantastic bunch of
so we’ve we’ve a fantastic bunch of
so we’ve we’ve a fantastic bunch of people there and I suppose what we’re
people there and I suppose what we’re
people there and I suppose what we’re trying to do is put a bit of leadership
trying to do is put a bit of leadership
trying to do is put a bit of leadership so we’re trying to populate the the the
so we’re trying to populate the the the
so we’re trying to populate the the the business with different skill set so
business with different skill set so
business with different skill set so that you know I talked about sales
that you know I talked about sales
that you know I talked about sales operations and finance your function
operations and finance your function
operations and finance your function your finance function works or doesn’t
your finance function works or doesn’t
your finance function works or doesn’t work your operations work and then 80
work your operations work and then 80
work your operations work and then 80 percent of your senior managers time
percent of your senior managers time
percent of your senior managers time should be on sales investing in a great
should be on sales investing in a great
should be on sales investing in a great place to work we invested in the
place to work we invested in the
place to work we invested in the facilities which I’ve talked about you
facilities which I’ve talked about you
facilities which I’ve talked about you know we cleaned the fencing so what you
know we cleaned the fencing so what you
know we cleaned the fencing so what you trying to do is with the customer when
trying to do is with the customer when
trying to do is with the customer when he when he comes on-site begins to see
he when he comes on-site begins to see
he when he comes on-site begins to see there’s a change here we invested an IT
there’s a change here we invested an IT
there’s a change here we invested an IT will put in new servers we put in 40 or
will put in new servers we put in 40 or
will put in new servers we put in 40 or 50 new pcs we the canteen you know we’re
50 new pcs we the canteen you know we’re
50 new pcs we the canteen you know we’re all done with healthy you know which
all done with healthy you know which
all done with healthy you know which wasn’t there initially so some of us
wasn’t there initially so some of us
wasn’t there initially so some of us pretty each lunchtime and then we use
pretty each lunchtime and then we use
pretty each lunchtime and then we use again when we get home which isn’t good
again when we get home which isn’t good
again when we get home which isn’t good and we also invested in people you know
and we also invested in people you know
and we also invested in people you know we are a people organization we sell
we are a people organization we sell
we are a people organization we sell time so we looked at the processes we
time so we looked at the processes we
time so we looked at the processes we brought in experts we did the
brought in experts we did the
brought in experts we did the visualization and it was the fourth one
visualization and it was the fourth one
visualization and it was the fourth one there is we wanted to be the best want
there is we wanted to be the best want
there is we wanted to be the best want to be the best for our staff we’re going
to be the best for our staff we’re going
to be the best for our staff we’re going to be the best for our customers so we
to be the best for our customers so we
to be the best for our customers so we want customers to keep coming back we’re
want customers to keep coming back we’re
want customers to keep coming back we’re gonna have pride in our workplace and we
gonna have pride in our workplace and we
gonna have pride in our workplace and we want people to have fun we want people
want people to have fun we want people
want people to have fun we want people to be happy and we work rocking that
to be happy and we work rocking that
to be happy and we work rocking that every day so in summary we gotta keep
every day so in summary we gotta keep
every day so in summary we gotta keep fighting you can never relax in business
fighting you can never relax in business
fighting you can never relax in business you know changing this is this is
you know changing this is this is
you know changing this is this is another step and we got to move quickly
another step and we got to move quickly
another step and we got to move quickly and so you got to keep fighting you got
and so you got to keep fighting you got
and so you got to keep fighting you got to keep on your toes you can’t relax if
to keep on your toes you can’t relax if
to keep on your toes you can’t relax if you threw this into an MBA class in
you threw this into an MBA class in
you threw this into an MBA class in terms of a move from a scaffold business
terms of a move from a scaffold business
terms of a move from a scaffold business into an aviation business the per kick
into an aviation business the per kick
into an aviation business the per kick out I’d be fairly sure but actually you
out I’d be fairly sure but actually you
out I’d be fairly sure but actually you can do it because the fundamentals I’m
can do it because the fundamentals I’m
can do it because the fundamentals I’m saying of any business are the same
saying of any business are the same
saying of any business are the same sales operations and finance in your
sales operations and finance in your
sales operations and finance in your people part and I suppose they
people part and I suppose they
people part and I suppose they appreciate the people part more now than
appreciate the people part more now than
appreciate the people part more now than he did in the previous life because I
he did in the previous life because I
he did in the previous life because I understand it more and I really enjoy
understand it more and I really enjoy
understand it more and I really enjoy working with this bunch of people
working with this bunch of people
working with this bunch of people they’re great bunch of guys it’s a
they’re great bunch of guys it’s a
they’re great bunch of guys it’s a lovely place to work and I’m proud of
lovely place to work and I’m proud of
lovely place to work and I’m proud of the West of Ireland in terms your core
the West of Ireland in terms your core
the West of Ireland in terms your core values again I’m a convert and we did it
values again I’m a convert and we did it
values again I’m a convert and we did it that the new management team introduced
that the new management team introduced
that the new management team introduced me to think of the Rockefeller
me to think of the Rockefeller
me to think of the Rockefeller principles which I’ve taken on board and
principles which I’ve taken on board and
principles which I’ve taken on board and he talks about two timeframes that
he talks about two timeframes that
he talks about two timeframes that matter he says where does your business
matter he says where does your business
matter he says where does your business want to be in 10
want to be in 10
want to be in 10 as time and what are you doing the next
as time and what are you doing the next
as time and what are you doing the next 90 days is going to get you there so
90 days is going to get you there so
90 days is going to get you there so every action that we do will begin to
every action that we do will begin to
every action that we do will begin to think in those timeframe so we’ve stated
think in those timeframe so we’ve stated
think in those timeframe so we’ve stated where we want to be in 10 years time
where we want to be in 10 years time
where we want to be in 10 years time some guys don’t believe us just fine
some guys don’t believe us just fine
some guys don’t believe us just fine actually yes so some people don’t
actually yes so some people don’t
actually yes so some people don’t believe us so let’s wait and see and I
believe us so let’s wait and see and I
believe us so let’s wait and see and I suppose the last thing says well there
suppose the last thing says well there
suppose the last thing says well there is many many many paths to success so
is many many many paths to success so
is many many many paths to success so anything is possible
anything is possible
anything is possible so have a goal welcome to the Atlantic
so have a goal welcome to the Atlantic
so have a goal welcome to the Atlantic aviation institution I’ll leave you with
aviation institution I’ll leave you with
aviation institution I’ll leave you with the it was important for those guys who
the it was important for those guys who
the it was important for those guys who like flying so we gotta keep going
like flying so we gotta keep going
like flying so we gotta keep going once you get a plane up in the air you
once you get a plane up in the air you
once you get a plane up in the air you don’t run off all the engines so we got
don’t run off all the engines so we got
don’t run off all the engines so we got to keep the pace up and these are our
to keep the pace up and these are our
to keep the pace up and these are our people so thank you very much
people so thank you very much
people so thank you very much [Music]
”
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