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The Future of Branding is Personal | Talaya Waller | TEDxPSU


technology has caused a monumental shift

technology has caused a monumental shift in influence today the average person

in influence today the average person

in influence today the average person gets 561 percent more engagement sharing

gets 561 percent more engagement sharing

gets 561 percent more engagement sharing a brand message than when that same

a brand message than when that same

a brand message than when that same brand message is shared by a company on

brand message is shared by a company on

brand message is shared by a company on social media the average employee has 10

social media the average employee has 10

social media the average employee has 10 times the amount of followers as their

times the amount of followers as their

times the amount of followers as their company on social media the Internet has

company on social media the Internet has

company on social media the Internet has allowed everyone in this room to be

allowed everyone in this room to be

allowed everyone in this room to be accessible by anybody from anywhere in

accessible by anybody from anywhere in

accessible by anybody from anywhere in the world and that’s how one person can

the world and that’s how one person can

the world and that’s how one person can have more influence and consumer trust

have more influence and consumer trust

have more influence and consumer trust than an entire organization this is not

than an entire organization this is not

than an entire organization this is not a possibility this is our reality the

a possibility this is our reality the

a possibility this is our reality the future of branding is personal in 2006 I

future of branding is personal in 2006 I

future of branding is personal in 2006 I just graduated from college I majored in

just graduated from college I majored in

just graduated from college I majored in entrepreneurship and like so many others

entrepreneurship and like so many others

entrepreneurship and like so many others I saw myself leaving the classroom and

I saw myself leaving the classroom and

I saw myself leaving the classroom and running my own business but my father

running my own business but my father

running my own business but my father told me otherwise he said to layer you

told me otherwise he said to layer you

told me otherwise he said to layer you have no cash and no credit the only

have no cash and no credit the only

have no cash and no credit the only place you run it it’s home to print out

place you run it it’s home to print out

place you run it it’s home to print out resumes I rolled my eyes and I started

resumes I rolled my eyes and I started

resumes I rolled my eyes and I started to apply for jobs but there was a

to apply for jobs but there was a

to apply for jobs but there was a problem I graduated during the time of

problem I graduated during the time of

problem I graduated during the time of the economic recession which meant

the economic recession which meant

the economic recession which meant people were getting laid off left and

people were getting laid off left and

people were getting laid off left and right I took whatever job I could find

right I took whatever job I could find

right I took whatever job I could find and I did it all I sold mattresses CDs

and I did it all I sold mattresses CDs

and I did it all I sold mattresses CDs makeup everything that had nothing to do

makeup everything that had nothing to do

makeup everything that had nothing to do with the degree I’d earn and even less

with the degree I’d earn and even less

with the degree I’d earn and even less to contribute to the debt I incurred and

to contribute to the debt I incurred and

to contribute to the debt I incurred and guess what I was not alone the average

guess what I was not alone the average

guess what I was not alone the average millennial will have 10 to 15 different

millennial will have 10 to 15 different

millennial will have 10 to 15 different jobs throughout their lifetime making us

jobs throughout their lifetime making us

jobs throughout their lifetime making us the most professionally agile generation

the most professionally agile generation

the most professionally agile generation ever unlike our parents we didn’t have

ever unlike our parents we didn’t have

ever unlike our parents we didn’t have the opportunity of a linear career where

the opportunity of a linear career where

the opportunity of a linear career where you retire from the same job that you’ve

you retire from the same job that you’ve

you retire from the same job that you’ve had since you graduated from college

had since you graduated from college

had since you graduated from college so we did but every species does to

so we did but every species does to

so we did but every species does to survive we evolved and this phenomenon

survive we evolved and this phenomenon

survive we evolved and this phenomenon was predicted 20 years ago by personal

was predicted 20 years ago by personal

was predicted 20 years ago by personal branding pioneer Tom Peters who said

branding pioneer Tom Peters who said

branding pioneer Tom Peters who said that in the future professionals we use

that in the future professionals we use

that in the future professionals we use the same technology as large

the same technology as large

the same technology as large corporations to market themselves that

corporations to market themselves that

corporations to market themselves that future is now millenials started to do

future is now millenials started to do

future is now millenials started to do what any fortune 500 company would do to

what any fortune 500 company would do to

what any fortune 500 company would do to protect their bottom line we leveraged

protect their bottom line we leveraged

protect their bottom line we leveraged creativity marketing and technology to

creativity marketing and technology to

creativity marketing and technology to improve ourselves and compete in an

improve ourselves and compete in an

improve ourselves and compete in an unstable economy people were starting to

unstable economy people were starting to

unstable economy people were starting to brand themselves not just Millennials

brand themselves not just Millennials

brand themselves not just Millennials but everyone in the days of Mad Men

but everyone in the days of Mad Men

but everyone in the days of Mad Men technology forced branding to evolve

technology forced branding to evolve

technology forced branding to evolve from marketing a product or service it’s

from marketing a product or service it’s

from marketing a product or service it’s functional value to tapping into the

functional value to tapping into the

functional value to tapping into the emotional value and building a

emotional value and building a

emotional value and building a relationship with the consumer so let’s

relationship with the consumer so let’s

relationship with the consumer so let’s say you have a lemonade stand you’re

say you have a lemonade stand you’re

say you have a lemonade stand you’re selling lemonade in the neighborhood the

selling lemonade in the neighborhood the

selling lemonade in the neighborhood the going rate is 25 cents but you decide to

going rate is 25 cents but you decide to

going rate is 25 cents but you decide to charge one dollar for your lemonade

charge one dollar for your lemonade

charge one dollar for your lemonade because you’re the only person who has

because you’re the only person who has

because you’re the only person who has access to a car so you can get your

access to a car so you can get your

access to a car so you can get your ingredients quicker and therefore

ingredients quicker and therefore

ingredients quicker and therefore fresher than your competitors but then

fresher than your competitors but then

fresher than your competitors but then after a while your competitors get cars

after a while your competitors get cars

after a while your competitors get cars too so now you can’t charge one dollar

too so now you can’t charge one dollar

too so now you can’t charge one dollar for the functional value super fresh

for the functional value super fresh

for the functional value super fresh lemonade the freshest in town now you

lemonade the freshest in town now you

lemonade the freshest in town now you have to think of another way to charge

have to think of another way to charge

have to think of another way to charge more you do an assessment of your

more you do an assessment of your

more you do an assessment of your neighborhood and you realize that most

neighborhood and you realize that most

neighborhood and you realize that most of your customers are housewives and

of your customers are housewives and

of your customers are housewives and they make the purchasing decisions for

they make the purchasing decisions for

they make the purchasing decisions for the household so you create a new brand

the household so you create a new brand

the household so you create a new brand strategy that aligns with their values

strategy that aligns with their values

strategy that aligns with their values see now you’re selling more than just

see now you’re selling more than just

see now you’re selling more than just lemonade you’re selling a lifestyle the

lemonade you’re selling a lifestyle the

lemonade you’re selling a lifestyle the attributes of a human something that

attributes of a human something that

attributes of a human something that people can relate to and connect with

people can relate to and connect with

people can relate to and connect with because the best relationships aren’t

because the best relationships aren’t

because the best relationships aren’t about what you can do for someone but

about what you can do for someone but

about what you can do for someone but rather how you make them feel in this

rather how you make them feel in this

rather how you make them feel in this relationship with consumers continues to

relationship with consumers continues to

relationship with consumers continues to evolve

evolve

evolve today’s modern consumer is smart

today’s modern consumer is smart

today’s modern consumer is smart thrifty flooded with options and

thrifty flooded with options and

thrifty flooded with options and overloaded with information to make

overloaded with information to make

overloaded with information to make decisions on their own today’s modern

decisions on their own today’s modern

decisions on their own today’s modern consumer is you it’s me it’s all of us

consumer is you it’s me it’s all of us

consumer is you it’s me it’s all of us and we’re tired of being marketed to in

and we’re tired of being marketed to in

and we’re tired of being marketed to in the 1970s the average person would see

the 1970s the average person would see

the 1970s the average person would see about 500 brand messages a day today

about 500 brand messages a day today

about 500 brand messages a day today that numbers 5,000 if I see a diet coke

that numbers 5,000 if I see a diet coke

that numbers 5,000 if I see a diet coke commercial on Hulu it doesn’t make me

commercial on Hulu it doesn’t make me

commercial on Hulu it doesn’t make me want to buy diet coke it makes me want

want to buy diet coke it makes me want

want to buy diet coke it makes me want to upgrade my hulu so I don’t see

to upgrade my hulu so I don’t see

to upgrade my hulu so I don’t see anymore commercials people have outgrown

anymore commercials people have outgrown

anymore commercials people have outgrown old tactics we’ve moved on to brands

old tactics we’ve moved on to brands

old tactics we’ve moved on to brands that want to engage us provide an

that want to engage us provide an

that want to engage us provide an experience and ultimately improve our

experience and ultimately improve our

experience and ultimately improve our lives in the past companies will market

lives in the past companies will market

lives in the past companies will market at us through billboards and magazines

at us through billboards and magazines

at us through billboards and magazines and there was little we could do to

and there was little we could do to

and there was little we could do to refute what they claimed their brand to

refute what they claimed their brand to

refute what they claimed their brand to be but today we can share our opinions

be but today we can share our opinions

be but today we can share our opinions and feedbacks with others in real time

and feedbacks with others in real time

and feedbacks with others in real time online on social media and other

online on social media and other

online on social media and other platforms 92% of people trust a

platforms 92% of people trust a

platforms 92% of people trust a recommendation from a person over a

recommendation from a person over a

recommendation from a person over a company because people have lost trust

company because people have lost trust

company because people have lost trust in corporate branding now companies are

in corporate branding now companies are

in corporate branding now companies are looking to influencers to market their

looking to influencers to market their

looking to influencers to market their products influencers are everyday people

products influencers are everyday people

products influencers are everyday people like you and me who have built up a

like you and me who have built up a

like you and me who have built up a large social network online branding has

large social network online branding has

large social network online branding has shifted from humanizing objects and

shifted from humanizing objects and

shifted from humanizing objects and abstracts to influencing people with

abstracts to influencing people with

abstracts to influencing people with other people who they know like and

other people who they know like and

other people who they know like and trust this formula has been around for a

trust this formula has been around for a

trust this formula has been around for a very long time before influencers social

very long time before influencers social

very long time before influencers social media or the internet people did

media or the internet people did

media or the internet people did business with people who they know like

business with people who they know like

business with people who they know like and trust let’s discuss how we can use

and trust let’s discuss how we can use

and trust let’s discuss how we can use this formula to build our personal

this formula to build our personal

this formula to build our personal brands the key premise of personal

brands the key premise of personal

brands the key premise of personal branding is that everyone has one but

branding is that everyone has one but

branding is that everyone has one but not everybody manages it strategically

not everybody manages it strategically

not everybody manages it strategically effectively and consistently beyond

effectively and consistently beyond

effectively and consistently beyond getting people to know you think about

getting people to know you think about

getting people to know you think about what you want to be known for most

what you want to be known for most

what you want to be known for most people have not

people have not

people have not taking the time to identify their

taking the time to identify their

taking the time to identify their personal brand because by the time you

personal brand because by the time you

personal brand because by the time you become an adult you’re in survival mode

become an adult you’re in survival mode

become an adult you’re in survival mode but little time to reflect on what you

but little time to reflect on what you

but little time to reflect on what you want what you’re passionate about and

want what you’re passionate about and

want what you’re passionate about and the change you would like to see in the

the change you would like to see in the

the change you would like to see in the world at 23 years old I found myself

world at 23 years old I found myself

world at 23 years old I found myself with two degrees living in my parents

with two degrees living in my parents

with two degrees living in my parents basement

basement

basement I had just saved up enough money to quit

I had just saved up enough money to quit

I had just saved up enough money to quit my decent salary job and finally start

my decent salary job and finally start

my decent salary job and finally start my first business but after a year of

my first business but after a year of

my first business but after a year of entrepreneurship I experienced burnout

entrepreneurship I experienced burnout

entrepreneurship I experienced burnout something was missing although I had the

something was missing although I had the

something was missing although I had the strength and the skills to run my

strength and the skills to run my

strength and the skills to run my business and there was a market

business and there was a market

business and there was a market opportunity I really wasn’t passionate

opportunity I really wasn’t passionate

opportunity I really wasn’t passionate about what I was doing sometimes you can

about what I was doing sometimes you can

about what I was doing sometimes you can have passion in the strengths but it’s

have passion in the strengths but it’s

have passion in the strengths but it’s bad timing so there’s no opportunity I

bad timing so there’s no opportunity I

bad timing so there’s no opportunity I knew in order for me to find my unique

knew in order for me to find my unique

knew in order for me to find my unique value added to the world I was gonna

value added to the world I was gonna

value added to the world I was gonna have to position myself within all three

thought leaders do a really good job at

thought leaders do a really good job at identifying their passion and leveraging

identifying their passion and leveraging

identifying their passion and leveraging it thought leaders are professionals who

it thought leaders are professionals who

it thought leaders are professionals who find something that they’re passionate

find something that they’re passionate

find something that they’re passionate about they gain a lot of expertise or

about they gain a lot of expertise or

about they gain a lot of expertise or education on that topic and they use it

education on that topic and they use it

education on that topic and they use it to build online and offline influence

to build online and offline influence

to build online and offline influence thought leaders not only create value

thought leaders not only create value

thought leaders not only create value for themselves but financial freedom as

for themselves but financial freedom as

for themselves but financial freedom as a thought leader you could work for a

a thought leader you could work for a

a thought leader you could work for a company for X amount of years leave

company for X amount of years leave

company for X amount of years leave start your own business get bought out

start your own business get bought out

start your own business get bought out by another company and then decide you

by another company and then decide you

by another company and then decide you want to be a freelancer like a really

want to be a freelancer like a really

want to be a freelancer like a really good baseball star that built his

good baseball star that built his

good baseball star that built his personal brand although his Jersey may

personal brand although his Jersey may

personal brand although his Jersey may change when he gets traded he carries

change when he gets traded he carries

change when he gets traded he carries his name his stats and his fans with him

his name his stats and his fans with him

his name his stats and his fans with him to each team until he retires so I grew

to each team until he retires so I grew

to each team until he retires so I grew up playing with Barbie and I mean I was

up playing with Barbie and I mean I was

up playing with Barbie and I mean I was a true Barbie girl which meant I never

a true Barbie girl which meant I never

a true Barbie girl which meant I never cut her hair or let her hook up with my

cut her hair or let her hook up with my

cut her hair or let her hook up with my brothers GI Joes and Barbie was one of

brothers GI Joes and Barbie was one of

brothers GI Joes and Barbie was one of the most powerful

the most powerful

the most powerful brands in the world because of a concept

brands in the world because of a concept

brands in the world because of a concept the Barbies creator Ruth handler

the Barbies creator Ruth handler

the Barbies creator Ruth handler understood that no one else in the doll

understood that no one else in the doll

understood that no one else in the doll industry could grasp at that time

industry could grasp at that time

industry could grasp at that time investors thought that young girls would

investors thought that young girls would

investors thought that young girls would not like to play with the doll with the

not like to play with the doll with the

not like to play with the doll with the mature figure and rather it was their

mature figure and rather it was their

mature figure and rather it was their maternal ISM that attracted them to baby

maternal ISM that attracted them to baby

maternal ISM that attracted them to baby dolls wrong Ruth knew that people like

dolls wrong Ruth knew that people like

dolls wrong Ruth knew that people like to see themselves in other people and in

to see themselves in other people and in

to see themselves in other people and in the future it inspires us and gives us

the future it inspires us and gives us

the future it inspires us and gives us hope but in recent years Barbies faced a

hope but in recent years Barbies faced a

hope but in recent years Barbies faced a lot of backlash for warping our view of

lot of backlash for warping our view of

lot of backlash for warping our view of a woman’s body image consumers are tired

a woman’s body image consumers are tired

a woman’s body image consumers are tired of curated perfection and would rather

of curated perfection and would rather

of curated perfection and would rather see something that is more realistic and

see something that is more realistic and

see something that is more realistic and relatable I like to think of the

relatable I like to think of the

relatable I like to think of the influencers that I follow on social

influencers that I follow on social

influencers that I follow on social media is a digital version of everything

media is a digital version of everything

media is a digital version of everything that Barbie should be I can see myself

that Barbie should be I can see myself

that Barbie should be I can see myself in them I connect with them and their

in them I connect with them and their

in them I connect with them and their lives inspire me no longer does a small

lives inspire me no longer does a small

lives inspire me no longer does a small group of the rich or the powerful get to

group of the rich or the powerful get to

group of the rich or the powerful get to dictate the things that we stigmatize or

dictate the things that we stigmatize or

dictate the things that we stigmatize or accept from your first day of school to

accept from your first day of school to

accept from your first day of school to your last day of work most of us are

your last day of work most of us are

your last day of work most of us are taught to assimilate to unrealistic

taught to assimilate to unrealistic

taught to assimilate to unrealistic norms but the most successful brands in

norms but the most successful brands in

norms but the most successful brands in the world became that way by being

the world became that way by being

the world became that way by being different as Steve Jobs once said you

different as Steve Jobs once said you

different as Steve Jobs once said you don’t look at your competitors and say

don’t look at your competitors and say

don’t look at your competitors and say we’re gonna do it better you look at

we’re gonna do it better you look at

we’re gonna do it better you look at your competitors and say we’re gonna do

your competitors and say we’re gonna do

your competitors and say we’re gonna do it differently ten years ago Rihanna

it differently ten years ago Rihanna

it differently ten years ago Rihanna released her good girl gone bad album

released her good girl gone bad album

released her good girl gone bad album and critics say that it changed the

and critics say that it changed the

and critics say that it changed the projection of her career with 9 million

projection of her career with 9 million

projection of her career with 9 million records sold worldwide it’s still her

records sold worldwide it’s still her

records sold worldwide it’s still her best-selling album today being good

best-selling album today being good

best-selling album today being good meant conforming to everything that the

meant conforming to everything that the

meant conforming to everything that the record label said a pop star should be

record label said a pop star should be

record label said a pop star should be being bad meant doing the exact opposite

being bad meant doing the exact opposite

being bad meant doing the exact opposite Rihanna wrist likability to embrace her

Rihanna wrist likability to embrace her

Rihanna wrist likability to embrace her authenticity and fans loved it because

authenticity and fans loved it because

authenticity and fans loved it because when we see someone embrace them shoot

when we see someone embrace them shoot

when we see someone embrace them shoot their true selves

their true selves

their true selves it empowers us to do the same a recent

it empowers us to do the same a recent

it empowers us to do the same a recent survey of 1700 executives worldwide

survey of 1700 executives worldwide

survey of 1700 executives worldwide shows that many of them believe that the

shows that many of them believe that the

shows that many of them believe that the personal brand of the CEO will become

personal brand of the CEO will become

personal brand of the CEO will become more important than a brand of their

more important than a brand of their

more important than a brand of their company and we see this today on social

company and we see this today on social

company and we see this today on social media Michael Dell has twice the number

media Michael Dell has twice the number

media Michael Dell has twice the number of followers on Twitter as Dell Elon

of followers on Twitter as Dell Elon

of followers on Twitter as Dell Elon Musk has 14 million followers Tesla has

Musk has 14 million followers Tesla has

Musk has 14 million followers Tesla has about 2 million the Muppets have about 2

about 2 million the Muppets have about 2

about 2 million the Muppets have about 2 million followers Kermit the Frog has 6

million followers Kermit the Frog has 6

million followers Kermit the Frog has 6 million everyone knows that Kermit is

million everyone knows that Kermit is

million everyone knows that Kermit is the CEO of The Muppets the CEOs face

the CEO of The Muppets the CEOs face

the CEO of The Muppets the CEOs face elicits a response they are no longer a

elicits a response they are no longer a

elicits a response they are no longer a powerful shadow in a hypothetical

powerful shadow in a hypothetical

powerful shadow in a hypothetical boardroom CEOs are people just like us

boardroom CEOs are people just like us

boardroom CEOs are people just like us CEOs are no longer untouchable for

CEOs are no longer untouchable for

CEOs are no longer untouchable for better or for worse

better or for worse

better or for worse anybody recall uber CEO crisis ok

anybody recall uber CEO crisis ok

anybody recall uber CEO crisis ok consumers handle that scandal quicker

consumers handle that scandal quicker

consumers handle that scandal quicker than Olivia Pope swiping Uber’s market

than Olivia Pope swiping Uber’s market

than Olivia Pope swiping Uber’s market share down from 95 to 75 percent the

rising consumer influence has made

rising consumer influence has made reputation management the number one

reputation management the number one

reputation management the number one business threat for executives across

business threat for executives across

business threat for executives across the globe and it’s not because we expect

the globe and it’s not because we expect

the globe and it’s not because we expect them to be perfect but when you choose

them to be perfect but when you choose

them to be perfect but when you choose to lie or spin the story instead of

to lie or spin the story instead of

to lie or spin the story instead of allowing people to empathize you create

allowing people to empathize you create

allowing people to empathize you create a manipulative relationship and you

a manipulative relationship and you

a manipulative relationship and you ultimately break trust corporate brands

ultimately break trust corporate brands

ultimately break trust corporate brands need US consumers executives employees

need US consumers executives employees

need US consumers executives employees influencers to help them build that

influencers to help them build that

influencers to help them build that trust and we can use them to help us

trust and we can use them to help us

trust and we can use them to help us build our credibility after my first

build our credibility after my first

build our credibility after my first business a friend from college

business a friend from college

business a friend from college approached me and told me that he had

approached me and told me that he had

approached me and told me that he had been published in a major magazine I

been published in a major magazine I

been published in a major magazine I told him that he could probably leverage

told him that he could probably leverage

told him that he could probably leverage this opportunity he didn’t believe me

this opportunity he didn’t believe me

this opportunity he didn’t believe me because I mean I didn’t have any

because I mean I didn’t have any

because I mean I didn’t have any experience in doing this but my strategy

experience in doing this but my strategy

experience in doing this but my strategy was quite simple first anyone needed to

was quite simple first anyone needed to

was quite simple first anyone needed to build his credibility

build his credibility

build his credibility I used the experiences he built with one

I used the experiences he built with one

I used the experiences he built with one brand

brand

brand to get him to the NEX every relationship

to get him to the NEX every relationship

to get him to the NEX every relationship we built with one celebrity introduced

we built with one celebrity introduced

we built with one celebrity introduced us to another with creativity marketing

us to another with creativity marketing

us to another with creativity marketing and technology I got him on TV shows in

and technology I got him on TV shows in

and technology I got him on TV shows in magazines radio stations and more I

magazines radio stations and more I

magazines radio stations and more I remember being at the Steve Harvey Show

remember being at the Steve Harvey Show

remember being at the Steve Harvey Show and meeting Steve backstage and he asked

and meeting Steve backstage and he asked

and meeting Steve backstage and he asked me ma’am who are you and at the time I

me ma’am who are you and at the time I

me ma’am who are you and at the time I didn’t have a title but I knew I had

didn’t have a title but I knew I had

didn’t have a title but I knew I had discovered my passion personal branding

discovered my passion personal branding

discovered my passion personal branding works for more than just entertainment

works for more than just entertainment

works for more than just entertainment but every industry helping people share

but every industry helping people share

but every industry helping people share their story leverage their expertise and

their story leverage their expertise and

their story leverage their expertise and make a positive impact on society as a

make a positive impact on society as a

make a positive impact on society as a personal branding consultant I’ve worked

personal branding consultant I’ve worked

personal branding consultant I’ve worked with everyone from students to judges

with everyone from students to judges

with everyone from students to judges executives nonprofit leaders maybe

executives nonprofit leaders maybe

executives nonprofit leaders maybe you’re looking for a new job or there’s

you’re looking for a new job or there’s

you’re looking for a new job or there’s something that you want to change in

something that you want to change in

something that you want to change in your community maybe you need funding

your community maybe you need funding

your community maybe you need funding for a cause or a great business idea or

for a cause or a great business idea or

for a cause or a great business idea or you’re looking to monetize a hobby after

you’re looking to monetize a hobby after

you’re looking to monetize a hobby after you retire your personal brand is the

you retire your personal brand is the

you retire your personal brand is the most powerful tool you have to

most powerful tool you have to

most powerful tool you have to accomplish your goals branding is no

accomplish your goals branding is no

accomplish your goals branding is no longer about companies managing our

longer about companies managing our

longer about companies managing our perception today it’s about people

perception today it’s about people

perception today it’s about people creating and sharing human experiences

creating and sharing human experiences

creating and sharing human experiences the future of branding is personal the

the future of branding is personal the

the future of branding is personal the future of branding is now thank you

future of branding is now thank you

future of branding is now thank you [Applause]

”

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