[Applause] earlier this year my family and I moved
earlier this year my family and I moved
earlier this year my family and I moved to the southeast part of Colorado
to the southeast part of Colorado
to the southeast part of Colorado Springs
Springs
Springs that’s a beautifully diverse part of the
that’s a beautifully diverse part of the
that’s a beautifully diverse part of the city with amazing views of the mountains
city with amazing views of the mountains
city with amazing views of the mountains it’s also the land of expansive parking
it’s also the land of expansive parking
it’s also the land of expansive parking lots tired-looking strip malls and
lots tired-looking strip malls and
lots tired-looking strip malls and residential areas that are largely
residential areas that are largely
residential areas that are largely separate from pretty much anything it’s
separate from pretty much anything it’s
separate from pretty much anything it’s one within within walking distance so
one within within walking distance so
one within within walking distance so when my family and I moved to this part
when my family and I moved to this part
when my family and I moved to this part of town there was something a little bit
of town there was something a little bit
of town there was something a little bit different that stood out large empty
different that stood out large empty
different that stood out large empty commercial lot not too far from our new
commercial lot not too far from our new
commercial lot not too far from our new home began to think of it as a blank
home began to think of it as a blank
home began to think of it as a blank canvas an opportunity for something a
canvas an opportunity for something a
canvas an opportunity for something a little bit different in our part of town
little bit different in our part of town
little bit different in our part of town now I’m not a city planner but as long
now I’m not a city planner but as long
now I’m not a city planner but as long as I can remember I’ve thought about
as I can remember I’ve thought about
as I can remember I’ve thought about what it is exactly that makes a city
what it is exactly that makes a city
what it is exactly that makes a city great a great place to experience as a
great a great place to experience as a
great a great place to experience as a visitor or as a resident you see I think
visitor or as a resident you see I think
visitor or as a resident you see I think about experience a lot in my line of
about experience a lot in my line of
about experience a lot in my line of work I’m a user experience designer for
work I’m a user experience designer for
work I’m a user experience designer for software products now real quick user
software products now real quick user
software products now real quick user experience design is not just about the
experience design is not just about the
experience design is not just about the visual side or the aesthetic of a piece
visual side or the aesthetic of a piece
visual side or the aesthetic of a piece of software no user experience design is
of software no user experience design is
of software no user experience design is really of all about the human being on
really of all about the human being on
really of all about the human being on the other side of the software the end
the other side of the software the end
the other side of the software the end user it’s all about understanding this
user it’s all about understanding this
user it’s all about understanding this end users behaviors understanding of the
end users behaviors understanding of the
end users behaviors understanding of the world sort of the language that they
world sort of the language that they
world sort of the language that they they speak in interacting with other
they speak in interacting with other
they speak in interacting with other things on the web and other software
things on the web and other software
things on the web and other software that they use it’s about understanding
that they use it’s about understanding
that they use it’s about understanding their needs and their goals also that we
their needs and their goals also that we
their needs and their goals also that we can create software that’s empowering
can create software that’s empowering
can create software that’s empowering maybe even more fulfilling for them so I
maybe even more fulfilling for them so I
maybe even more fulfilling for them so I began to think
began to think
began to think of how we might apply these human Center
of how we might apply these human Center
of how we might apply these human Center design principles to how we design our
design principles to how we design our
design principles to how we design our physical spaces around us in our cities
physical spaces around us in our cities
physical spaces around us in our cities and in our neighborhoods now the first
and in our neighborhoods now the first
and in our neighborhoods now the first step and arguably the most important is
step and arguably the most important is
step and arguably the most important is to understand that human being that
to understand that human being that
to understand that human being that comes into contact with our cities now
comes into contact with our cities now
comes into contact with our cities now in software we typically come up with
in software we typically come up with
in software we typically come up with maybe one to five typical user profiles
maybe one to five typical user profiles
maybe one to five typical user profiles that are based on behaviors or roles and
that are based on behaviors or roles and
that are based on behaviors or roles and responsibilities within an organization
responsibilities within an organization
responsibilities within an organization or a society their backgrounds and so on
or a society their backgrounds and so on
or a society their backgrounds and so on but when it comes to a city it becomes
but when it comes to a city it becomes
but when it comes to a city it becomes much more complex you see we have people
much more complex you see we have people
much more complex you see we have people who are visiting a city from out of town
who are visiting a city from out of town
who are visiting a city from out of town just for a weekend and families who have
just for a weekend and families who have
just for a weekend and families who have been established in a community for
been established in a community for
been established in a community for generations there are folks at all
generations there are folks at all
generations there are folks at all different points along a socio-economic
different points along a socio-economic
different points along a socio-economic spectrum there are those who have
spectrum there are those who have
spectrum there are those who have different career paths world views
different career paths world views
different career paths world views belief systems goals needs frustrations
belief systems goals needs frustrations
belief systems goals needs frustrations but there are a few things that we all
but there are a few things that we all
but there are a few things that we all share in common we all need access to
share in common we all need access to
share in common we all need access to food clean water shelter we all need a
food clean water shelter we all need a
food clean water shelter we all need a way to get from one place to another but
way to get from one place to another but
way to get from one place to another but aside from these basic physiological
aside from these basic physiological
aside from these basic physiological needs that we all have we all need
needs that we all have we all need
needs that we all have we all need healthy social interaction
healthy social interaction
healthy social interaction we all need a sense of belonging to a
we all need a sense of belonging to a
we all need a sense of belonging to a community and to a place we all need
community and to a place we all need
community and to a place we all need opportunities for meaningful work and
opportunities for meaningful work and
opportunities for meaningful work and self-expression and we all need a sense
self-expression and we all need a sense
self-expression and we all need a sense of purpose a sense that we’re living for
of purpose a sense that we’re living for
of purpose a sense that we’re living for something beyond ourselves and the
something beyond ourselves and the
something beyond ourselves and the physical space in which we live can
physical space in which we live can
physical space in which we live can either detract from or enhance these
either detract from or enhance these
either detract from or enhance these pursuits
now the next step of the design process
now the next step of the design process would be to understand the problem that
would be to understand the problem that
would be to understand the problem that we’re facing in our cities around the
we’re facing in our cities around the
we’re facing in our cities around the globe see after the Industrial
globe see after the Industrial
globe see after the Industrial Revolution our cities began to implement
Revolution our cities began to implement
Revolution our cities began to implement zoning policies made a lot of sense at
zoning policies made a lot of sense at
zoning policies made a lot of sense at the time you didn’t want to have
the time you didn’t want to have
the time you didn’t want to have factories spewing toxic chemicals into a
factories spewing toxic chemicals into a
factories spewing toxic chemicals into a neighborhood right next door where
neighborhood right next door where
neighborhood right next door where you’re raising your children but our
you’re raising your children but our
you’re raising your children but our zoning policies have done much more than
zoning policies have done much more than
zoning policies have done much more than simply separate away these industrial
simply separate away these industrial
simply separate away these industrial areas from the rest of the city these
areas from the rest of the city these
areas from the rest of the city these policies have partitioned our cities
policies have partitioned our cities
policies have partitioned our cities into residential areas commercial areas
into residential areas commercial areas
into residential areas commercial areas central business districts arts and
central business districts arts and
central business districts arts and entertainment districts and so on so you
entertainment districts and so on so you
entertainment districts and so on so you end up with some negative consequences
end up with some negative consequences
end up with some negative consequences to our society
to our society
to our society thanks to these zoning policies and
thanks to these zoning policies and
thanks to these zoning policies and increase use of the personal automobile
increase use of the personal automobile
increase use of the personal automobile you get scenes like this large expanses
you get scenes like this large expanses
you get scenes like this large expanses of homes separate from anything within
of homes separate from anything within
of homes separate from anything within walking distance that has meaning to how
walking distance that has meaning to how
walking distance that has meaning to how we live our lives so in order to get to
we live our lives so in order to get to
we live our lives so in order to get to a store a workplace a community
a store a workplace a community
a store a workplace a community gathering place we end up having to hop
gathering place we end up having to hop
gathering place we end up having to hop in our cars and travel 15 30 60 maybe
in our cars and travel 15 30 60 maybe
in our cars and travel 15 30 60 maybe even 90 minutes to get to some of these
even 90 minutes to get to some of these
even 90 minutes to get to some of these places I call this a destination culture
places I call this a destination culture
places I call this a destination culture it’s a culture in which we spend very
it’s a culture in which we spend very
it’s a culture in which we spend very little time within our own neighborhoods
little time within our own neighborhoods
little time within our own neighborhoods and our cities are much more designed
and our cities are much more designed
and our cities are much more designed around the machines that we use our
around the machines that we use our
around the machines that we use our vehicles rather than around us the
vehicles rather than around us the
vehicles rather than around us the citizens the human beings and our needs
and our culture’s end up becoming much
and our culture’s end up becoming much more transactional in nature and instead
more transactional in nature and instead
more transactional in nature and instead of our communities being based off of
of our communities being based off of
of our communities being based off of proximity they become much more about
proximity they become much more about
proximity they become much more about affinity which raises some interesting
affinity which raises some interesting
affinity which raises some interesting questions how do we love our neighbor if
questions how do we love our neighbor if
questions how do we love our neighbor if we don’t even know him and how do we
we don’t even know him and how do we
we don’t even know him and how do we tackle these big community issues that
tackle these big community issues that
tackle these big community issues that we’re facing if we don’t have a sense of
we’re facing if we don’t have a sense of
we’re facing if we don’t have a sense of belonging to our communities that’s
belonging to our communities that’s
belonging to our communities that’s based on personal relationships but
based on personal relationships but
based on personal relationships but there’s some other negative aspects to
there’s some other negative aspects to
there’s some other negative aspects to the user experience of a destination
the user experience of a destination
the user experience of a destination culture as well when we’re all trying to
culture as well when we’re all trying to
culture as well when we’re all trying to get from point A to point B in our cars
get from point A to point B in our cars
get from point A to point B in our cars we end up with traffic jams increased
we end up with traffic jams increased
we end up with traffic jams increased I’m isolated in our car bubbles away
I’m isolated in our car bubbles away
I’m isolated in our car bubbles away from friends and family and meaningful
from friends and family and meaningful
from friends and family and meaningful activities and those who are left
activities and those who are left
activities and those who are left without access to a vehicle for whatever
without access to a vehicle for whatever
without access to a vehicle for whatever reason are also left without access to
reason are also left without access to
reason are also left without access to many other important things in life
things like opportunities for work and
things like opportunities for work and opportunities to get to some of these
opportunities to get to some of these
opportunities to get to some of these social gatherings but let’s begin to
social gatherings but let’s begin to
social gatherings but let’s begin to move into the solution space now I began
move into the solution space now I began
move into the solution space now I began to take inspiration from mixed-use
to take inspiration from mixed-use
to take inspiration from mixed-use communities around the country that I’ve
communities around the country that I’ve
communities around the country that I’ve visited or frequented over the years
visited or frequented over the years
visited or frequented over the years places like 12 South in Nashville ivy
places like 12 South in Nashville ivy
places like 12 South in Nashville ivy Wilde in Colorado Springs and Fremont in
Wilde in Colorado Springs and Fremont in
Wilde in Colorado Springs and Fremont in Seattle now in a place like Fremont
Seattle now in a place like Fremont
Seattle now in a place like Fremont there are residences surrounding a sort
there are residences surrounding a sort
there are residences surrounding a sort of cultural and commercial mini hub that
of cultural and commercial mini hub that
of cultural and commercial mini hub that looks a lot like a couple main streets
so within walking distance from these
so within walking distance from these homes you have access to opportunities
homes you have access to opportunities
homes you have access to opportunities for entrepreneurship and cultural
for entrepreneurship and cultural
for entrepreneurship and cultural expression through weekend markets and
expression through weekend markets and
expression through weekend markets and events that take place throughout the
events that take place throughout the
events that take place throughout the year you have access to meaningful jobs
year you have access to meaningful jobs
year you have access to meaningful jobs like a chocolate factory in an
like a chocolate factory in an
like a chocolate factory in an international software company and you
international software company and you
international software company and you have access to social gathering places
have access to social gathering places
have access to social gathering places like pubs and coffee shops so I began to
like pubs and coffee shops so I began to
like pubs and coffee shops so I began to draw inspiration from places like
draw inspiration from places like
draw inspiration from places like Fremont and think of how we might apply
Fremont and think of how we might apply
Fremont and think of how we might apply a similar mixed use model to suburbia to
a similar mixed use model to suburbia to
a similar mixed use model to suburbia to the sprawl begin to think about what it
the sprawl begin to think about what it
the sprawl begin to think about what it might look like to repurpose abandoned
might look like to repurpose abandoned
might look like to repurpose abandoned shopping malls what it might look like
shopping malls what it might look like
shopping malls what it might look like to use some of the space now taken up by
to use some of the space now taken up by
to use some of the space now taken up by unsightly parking lots I began to think
unsightly parking lots I began to think
unsightly parking lots I began to think about what it might look like to
about what it might look like to
about what it might look like to implement this sort of planning
implement this sort of planning
implement this sort of planning philosophy as our cities continue to
philosophy as our cities continue to
philosophy as our cities continue to grow and expand in new development and
grow and expand in new development and
grow and expand in new development and finally I began to think of what it
finally I began to think of what it
finally I began to think of what it might look like in this large empty
might look like in this large empty
might look like in this large empty commercial lot near our new home in
commercial lot near our new home in
commercial lot near our new home in Southeast Colorado Springs I began to
Southeast Colorado Springs I began to
Southeast Colorado Springs I began to think about social gathering places that
think about social gathering places that
think about social gathering places that could go in this lot like an
could go in this lot like an
could go in this lot like an amphitheater like parks like coffee
amphitheater like parks like coffee
amphitheater like parks like coffee shops and pubs I began to think about
shops and pubs I began to think about
shops and pubs I began to think about access to government services within
access to government services within
access to government services within walking distance I began to think about
walking distance I began to think about
walking distance I began to think about access to entrepreneurship through lower
access to entrepreneurship through lower
access to entrepreneurship through lower barrier to entry venues such as tiny
barrier to entry venues such as tiny
barrier to entry venues such as tiny house businesses and creative co-working
house businesses and creative co-working
house businesses and creative co-working space
but I don’t see this as one isolated new
but I don’t see this as one isolated new trendy area of a city if that’s how we
trendy area of a city if that’s how we
trendy area of a city if that’s how we continue to implement this mixed use
continue to implement this mixed use
continue to implement this mixed use model could actually add to some of the
model could actually add to some of the
model could actually add to some of the sociological stress that we have in our
sociological stress that we have in our
sociological stress that we have in our cities now I see this is more of a new
cities now I see this is more of a new
cities now I see this is more of a new normal I imagine a network of these mini
normal I imagine a network of these mini
normal I imagine a network of these mini hubs throughout a city so that a
hubs throughout a city so that a
hubs throughout a city so that a majority of residents can have access
majority of residents can have access
majority of residents can have access within walking distance to all of these
within walking distance to all of these
within walking distance to all of these things that we need for life and I see
things that we need for life and I see
things that we need for life and I see these neighborhoods being connected
these neighborhoods being connected
these neighborhoods being connected through meaningful transit lines that
through meaningful transit lines that
through meaningful transit lines that are more cost efficient more innovative
are more cost efficient more innovative
are more cost efficient more innovative more natural more human I think of
more natural more human I think of
more natural more human I think of repurposing our arterial roadways to
repurposing our arterial roadways to
repurposing our arterial roadways to have bike paths and trees side by side
have bike paths and trees side by side
have bike paths and trees side by side with more innovative transportation
with more innovative transportation
with more innovative transportation perhaps light rail lines or a technology
perhaps light rail lines or a technology
perhaps light rail lines or a technology that we haven’t thought of yet but
that we haven’t thought of yet but
that we haven’t thought of yet but really this is just one man’s vision
really this is just one man’s vision
really this is just one man’s vision perhaps a framework for how we view our
perhaps a framework for how we view our
perhaps a framework for how we view our cities of the future but I’d really like
cities of the future but I’d really like
cities of the future but I’d really like to invite all of us into this space of
to invite all of us into this space of
to invite all of us into this space of human centered community design I’d like
human centered community design I’d like
human centered community design I’d like us all to consider the people around us
us all to consider the people around us
us all to consider the people around us who are coming into contact with our
who are coming into contact with our
who are coming into contact with our neighborhoods and our cities I’d like us
neighborhoods and our cities I’d like us
neighborhoods and our cities I’d like us all to consider and research and
all to consider and research and
all to consider and research and understand the problems that we’re
understand the problems that we’re
understand the problems that we’re facing whether they be unique to the
facing whether they be unique to the
facing whether they be unique to the communities and cities that were in or
communities and cities that were in or
communities and cities that were in or shared by many of the cities that we
shared by many of the cities that we
shared by many of the cities that we come in contact with around the globe
come in contact with around the globe
come in contact with around the globe and then I like us all to move into this
and then I like us all to move into this
and then I like us all to move into this space
space
space as creatives as innovators as
as creatives as innovators as
as creatives as innovators as entrepreneurs as neighbors of AI da ting
entrepreneurs as neighbors of AI da ting
entrepreneurs as neighbors of AI da ting innovative solutions to these problems
innovative solutions to these problems
innovative solutions to these problems that we’re facing implementing testing
that we’re facing implementing testing
that we’re facing implementing testing and iterating along the way so I’d like
and iterating along the way so I’d like
and iterating along the way so I’d like to leave us with one final challenge in
to leave us with one final challenge in
to leave us with one final challenge in the spirit of those famous words of John
the spirit of those famous words of John
the spirit of those famous words of John F Kennedy I’d like to challenge us to
F Kennedy I’d like to challenge us to
F Kennedy I’d like to challenge us to ask not what our cities and our
ask not what our cities and our
ask not what our cities and our neighborhoods can do for us but what we
neighborhoods can do for us but what we
neighborhoods can do for us but what we can do to design better experiences for
can do to design better experiences for
can do to design better experiences for all who come in contact with them thank
all who come in contact with them thank
all who come in contact with them thank you
you
you [Applause]
”
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