all right thank you how would it feel to work in an environment that’s filled
work in an environment that’s filled
work in an environment that’s filled with passion and innovation and
with passion and innovation and
with passion and innovation and empowerment what would it be like to be
empowerment what would it be like to be
empowerment what would it be like to be in a culture that’s productive a culture
in a culture that’s productive a culture
in a culture that’s productive a culture that’s inspiring and engaging when I ask
that’s inspiring and engaging when I ask
that’s inspiring and engaging when I ask most people that question they answer it
most people that question they answer it
most people that question they answer it with words like it would be great
with words like it would be great
with words like it would be great incredible it would be awesome what
incredible it would be awesome what
incredible it would be awesome what would it be like to show up to work
would it be like to show up to work
would it be like to show up to work every day and be around people that
every day and be around people that
every day and be around people that described it as awesome unfortunately
described it as awesome unfortunately
described it as awesome unfortunately most people don’t describe their work
most people don’t describe their work
most people don’t describe their work cultures like that they use words like
cultures like that they use words like
cultures like that they use words like it’s frustrating it’s overwhelming it’s
it’s frustrating it’s overwhelming it’s
it’s frustrating it’s overwhelming it’s unsupportive they don’t use awesome they
unsupportive they don’t use awesome they
unsupportive they don’t use awesome they describe their cultures in a way that
describe their cultures in a way that
describe their cultures in a way that makes it feel off balance which is not a
makes it feel off balance which is not a
makes it feel off balance which is not a big surprise when you think that Gallup
big surprise when you think that Gallup
big surprise when you think that Gallup did a poll that suggests that over 80
did a poll that suggests that over 80
did a poll that suggests that over 80 percent of people in the workplace are
percent of people in the workplace are
percent of people in the workplace are either not engaged or actively
either not engaged or actively
either not engaged or actively disengaged leaving only 13% to be
disengaged leaving only 13% to be
disengaged leaving only 13% to be classified as engaged only 13% who make
classified as engaged only 13% who make
classified as engaged only 13% who make positive contributions in the workplace
positive contributions in the workplace
positive contributions in the workplace so how is it with such high levels of
so how is it with such high levels of
so how is it with such high levels of disengagement that some people achieve
disengagement that some people achieve
disengagement that some people achieve harmony
harmony
harmony some achieve teamwork that some achieve
some achieve teamwork that some achieve
some achieve teamwork that some achieve balance I believe that those leaders
balance I believe that those leaders
balance I believe that those leaders provide more than a place to work they
provide more than a place to work they
provide more than a place to work they provide a place to grow now no one
provide a place to grow now no one
provide a place to grow now no one strives for 13-percent engagement but it
strives for 13-percent engagement but it
strives for 13-percent engagement but it happens and when I ask leaders what
happens and when I ask leaders what
happens and when I ask leaders what their challenges are and what their
their challenges are and what their
their challenges are and what their frustrations are in their environments
frustrations are in their environments
frustrations are in their environments what causes it to feel off balance
what causes it to feel off balance
what causes it to feel off balance they’ll say things like communication is
they’ll say things like communication is
they’ll say things like communication is poor and team morale is low they’ll say
poor and team morale is low they’ll say
poor and team morale is low they’ll say that I can’t delegate things to anybody
that I can’t delegate things to anybody
that I can’t delegate things to anybody and no one takes initiative and then
and no one takes initiative and then
and no one takes initiative and then eventually inevitably one leader will
eventually inevitably one leader will
eventually inevitably one leader will say the M word Millennials and the other
say the M word Millennials and the other
say the M word Millennials and the other leaders will not in agreement yes
leaders will not in agreement yes
leaders will not in agreement yes Millennials are my challenge too I
Millennials are my challenge too I
Millennials are my challenge too I struggle with Millennials too and the
struggle with Millennials too and the
struggle with Millennials too and the leadership fingers point the blame to
leadership fingers point the blame to
leadership fingers point the blame to that generation now the millennial
that generation now the millennial
that generation now the millennial generation has the birth years ranging
generation has the birth years ranging
generation has the birth years ranging from the early 1980s to the early 2000s
from the early 1980s to the early 2000s
from the early 1980s to the early 2000s is it possible that that entire
is it possible that that entire
is it possible that that entire generation is a problem is it possible
generation is a problem is it possible
generation is a problem is it possible that one generation is causing workplace
that one generation is causing workplace
that one generation is causing workplace cultures to feel off balance around the
cultures to feel off balance around the
cultures to feel off balance around the world many leaders would say yes and
world many leaders would say yes and
world many leaders would say yes and they would refer to that generation is
they would refer to that generation is
they would refer to that generation is entitled and lazy and some would call
entitled and lazy and some would call
entitled and lazy and some would call them job hoppers with no outlook on the
them job hoppers with no outlook on the
them job hoppers with no outlook on the future
Millennials are absolutely not
Millennials are absolutely not a problem they are not
a problem they are not
a problem they are not Challenge for leaders who are focused on
Challenge for leaders who are focused on
Challenge for leaders who are focused on providing balance in their environments
providing balance in their environments
providing balance in their environments just as the Chinese philosophy of yin
just as the Chinese philosophy of yin
just as the Chinese philosophy of yin and yang suggests that opposites are
and yang suggests that opposites are
and yang suggests that opposites are required for balance
required for balance
required for balance I believe that leaders who achieve the
I believe that leaders who achieve the
I believe that leaders who achieve the highest levels of engagement provide
highest levels of engagement provide
highest levels of engagement provide balance in the workplace but
balance in the workplace but
balance in the workplace but unfortunately most leaders only focus on
unfortunately most leaders only focus on
unfortunately most leaders only focus on training they train their people in the
training they train their people in the
training they train their people in the hopes of having better workers but they
hopes of having better workers but they
hopes of having better workers but they miss the other half they miss the
miss the other half they miss the
miss the other half they miss the portion about developing developing them
portion about developing developing them
portion about developing developing them so they have better people developing
so they have better people developing
so they have better people developing them to perform like leaders if we want
them to perform like leaders if we want
them to perform like leaders if we want to bring our environments full circle
to bring our environments full circle
to bring our environments full circle then we need to provide the engagement
then we need to provide the engagement
then we need to provide the engagement ring we need to make that commitment to
ring we need to make that commitment to
ring we need to make that commitment to do more than train but the vow to
do more than train but the vow to
do more than train but the vow to develop our people and I remember
develop our people and I remember
develop our people and I remember exactly where I was standing when I
exactly where I was standing when I
exactly where I was standing when I learned the difference between training
learned the difference between training
learned the difference between training and development and it was August 24th
and development and it was August 24th
and development and it was August 24th 1987 and I stepped on to the yellow
1987 and I stepped on to the yellow
1987 and I stepped on to the yellow footprints at the recruiting Depot for
footprints at the recruiting Depot for
footprints at the recruiting Depot for the marine corps in San Diego California
that was my first day on the job does
that was my first day on the job does anybody remember their first and their
anybody remember their first and their
anybody remember their first and their job in most companies you have an
job in most companies you have an
job in most companies you have an onboarding program you have a tour and
onboarding program you have a tour and
onboarding program you have a tour and orientation you get to meet your
orientation you get to meet your
orientation you get to meet your co-workers and I’m assuming it’s
co-workers and I’m assuming it’s
co-workers and I’m assuming it’s probably friendly and nice
probably friendly and nice
probably friendly and nice maybe welcoming that’s not what happened
maybe welcoming that’s not what happened
maybe welcoming that’s not what happened here it was 11:30 at night when all of
here it was 11:30 at night when all of
here it was 11:30 at night when all of us showed up and we all stood on the
us showed up and we all stood on the
us showed up and we all stood on the yellow footprints and we were surrounded
yellow footprints and we were surrounded
yellow footprints and we were surrounded by drill instructors and they were
by drill instructors and they were
by drill instructors and they were yelling and they were screaming and it
yelling and they were screaming and it
yelling and they were screaming and it was chaotic but that was the beginning
was chaotic but that was the beginning
was chaotic but that was the beginning of becoming part of something special on
of becoming part of something special on
of becoming part of something special on something great that was the first step
something great that was the first step
something great that was the first step for the onboarding program for the
for the onboarding program for the
for the onboarding program for the United States Marine Corps also known as
United States Marine Corps also known as
United States Marine Corps also known as boot camp so let me introduce you to my
boot camp so let me introduce you to my
boot camp so let me introduce you to my on borders
and I want you to get a good look at
and I want you to get a good look at that picture because that was the
that picture because that was the
that picture because that was the picture that went home to our moms we
picture that went home to our moms we
picture that went home to our moms we never saw them looking that happy they
never saw them looking that happy they
never saw them looking that happy they were hard on us and bootcamp was tough
were hard on us and bootcamp was tough
were hard on us and bootcamp was tough we got up at the crack of dawn every
we got up at the crack of dawn every
we got up at the crack of dawn every morning and we ran everywhere we went
morning and we ran everywhere we went
morning and we ran everywhere we went through the gas chamber together and we
through the gas chamber together and we
through the gas chamber together and we intensely prepared for combat but our
intensely prepared for combat but our
intensely prepared for combat but our drill instructors did more than just
drill instructors did more than just
drill instructors did more than just train us
train us
train us they developed us as leaders they taught
they developed us as leaders they taught
they developed us as leaders they taught us leadership traits like justice and
us leadership traits like justice and
us leadership traits like justice and integrity and enthusiasm they taught us
integrity and enthusiasm they taught us
integrity and enthusiasm they taught us leadership principles like know yourself
leadership principles like know yourself
leadership principles like know yourself and seek self-improvement before I was
and seek self-improvement before I was
and seek self-improvement before I was issued my weapon before I used my gas
issued my weapon before I used my gas
issued my weapon before I used my gas mask and even before I knew what job I
mask and even before I knew what job I
mask and even before I knew what job I would do I was developed to think like a
would do I was developed to think like a
would do I was developed to think like a leader and act like a leader in every
leader and act like a leader in every
leader and act like a leader in every situation no matter who was following me
situation no matter who was following me
situation no matter who was following me in fact I didn’t even know what job I
in fact I didn’t even know what job I
in fact I didn’t even know what job I was gonna do until the very end of boot
was gonna do until the very end of boot
was gonna do until the very end of boot camp and the drill instructors went
camp and the drill instructors went
camp and the drill instructors went around and they called off our MOS is
around and they called off our MOS is
around and they called off our MOS is our military occupational specialties
our military occupational specialties
our military occupational specialties which is just a long way in the military
which is just a long way in the military
which is just a long way in the military for saying your job and when they got to
for saying your job and when they got to
for saying your job and when they got to me they called my name
me they called my name
me they called my name third Wengert everything’s loud in boot
third Wengert everything’s loud in boot
third Wengert everything’s loud in boot camp so I replied sir here sir and he
camp so I replied sir here sir and he
camp so I replied sir here sir and he said 73 11 they didn’t know what that
said 73 11 they didn’t know what that
said 73 11 they didn’t know what that job was so I asked my friend Robert
job was so I asked my friend Robert
job was so I asked my friend Robert what’s the 73 11 he said I don’t know
what’s the 73 11 he said I don’t know
what’s the 73 11 he said I don’t know man you got to ask him the him he was
man you got to ask him the him he was
man you got to ask him the him he was talking about was the big guy on the
talking about was the big guy on the
talking about was the big guy on the right sergeant Hughes who two months
right sergeant Hughes who two months
right sergeant Hughes who two months earlier choked me out for scratching an
earlier choked me out for scratching an
earlier choked me out for scratching an itch on my chest so I said to Robert are
itch on my chest so I said to Robert are
itch on my chest so I said to Robert are you are you sure you don’t know
you are you sure you don’t know
you are you sure you don’t know and he didn’t know so I had to ask him
and he didn’t know so I had to ask him
and he didn’t know so I had to ask him permission to talk to him and I said sir
permission to talk to him and I said sir
permission to talk to him and I said sir recruit throw anger request permission
recruit throw anger request permission
recruit throw anger request permission to speak to drill instructor sergeant
to speak to drill instructor sergeant
to speak to drill instructor sergeant who’s sir and he said what do you want
who’s sir and he said what do you want
who’s sir and he said what do you want dirtbag but he didn’t call me a dirtbag
dirtbag but he didn’t call me a dirtbag
dirtbag but he didn’t call me a dirtbag I’ll let you think about what he might
I’ll let you think about what he might
I’ll let you think about what he might have called me and I said sir the
have called me and I said sir the
have called me and I said sir the recruit does not know what a 70 311 is
recruit does not know what a 70 311 is
recruit does not know what a 70 311 is sir and he said you’re gonna talk to
sir and he said you’re gonna talk to
sir and he said you’re gonna talk to airplanes now get out of my face
airplanes now get out of my face
airplanes now get out of my face so I did and I went back over to Robert
so I did and I went back over to Robert
so I did and I went back over to Robert and he said hey what are you gonna do
and he said hey what are you gonna do
and he said hey what are you gonna do and I said I’m gonna talk to airplanes
and I said I’m gonna talk to airplanes
and I said I’m gonna talk to airplanes and he says well wait a minute what does
and he says well wait a minute what does
and he says well wait a minute what does that mean and they said I have no clue
that mean and they said I have no clue
that mean and they said I have no clue but I’m not asking him again on November
but I’m not asking him again on November
but I’m not asking him again on November 13th 1987 I graduated from boot camp and
13th 1987 I graduated from boot camp and
13th 1987 I graduated from boot camp and I remember the words my recruiter said
I remember the words my recruiter said
I remember the words my recruiter said to me right before I enlisted and he
to me right before I enlisted and he
to me right before I enlisted and he said Eric becoming a Marine is not about
said Eric becoming a Marine is not about
said Eric becoming a Marine is not about what you get it’s about who you become
what you get it’s about who you become
what you get it’s about who you become and on that day I became part of
and on that day I became part of
and on that day I became part of something special and something great on
something special and something great on
something special and something great on that day I earned the title of United
that day I earned the title of United
that day I earned the title of United States Marine we were trained and we
States Marine we were trained and we
States Marine we were trained and we were developed in an environment that
were developed in an environment that
were developed in an environment that had balance and after boot camp I was
had balance and after boot camp I was
had balance and after boot camp I was sent to school they trained me had to be
sent to school they trained me had to be
sent to school they trained me had to be an air traffic controller and I worked
an air traffic controller and I worked
an air traffic controller and I worked here in this tower has anyone flown
here in this tower has anyone flown
here in this tower has anyone flown anywhere recently now how do you feel
anywhere recently now how do you feel
anywhere recently now how do you feel knowing 18 year-olds are controlling air
knowing 18 year-olds are controlling air
knowing 18 year-olds are controlling air traffic happens every day in the
traffic happens every day in the
traffic happens every day in the military that’s Marine Corps Air Station
military that’s Marine Corps Air Station
military that’s Marine Corps Air Station Yuma Arizona busiest military airport in
Yuma Arizona busiest military airport in
Yuma Arizona busiest military airport in the world all branches of service use
the world all branches of service use
the world all branches of service use our airfield and we also controlled
our airfield and we also controlled
our airfield and we also controlled civilian traffic I was in that tower
civilian traffic I was in that tower
civilian traffic I was in that tower because I believed I should be there I
because I believed I should be there I
because I believed I should be there I was in that tower not because I was
was in that tower not because I was
was in that tower not because I was trained
trained
trained but because I was developed and my
but because I was developed and my
but because I was developed and my development caused me to do so much more
development caused me to do so much more
development caused me to do so much more with my training I was in that tower not
with my training I was in that tower not
with my training I was in that tower not because I was ordered to be there but
because I was ordered to be there but
because I was ordered to be there but because I was inspired to be there and I
because I was inspired to be there and I
because I was inspired to be there and I was 18 years old
was 18 years old
was 18 years old and air traffic control is a pretty
and air traffic control is a pretty
and air traffic control is a pretty stressful field but we operated in an
stressful field but we operated in an
stressful field but we operated in an environment of balance of training and
environment of balance of training and
environment of balance of training and development could you imagine just for a
development could you imagine just for a
development could you imagine just for a moment if our entire military operated
moment if our entire military operated
moment if our entire military operated with only 13% engagement and their
with only 13% engagement and their
with only 13% engagement and their people and their ranks are filled with
people and their ranks are filled with
people and their ranks are filled with Millennials how are they leading them
Millennials how are they leading them
Millennials how are they leading them how are they achieving the highest
how are they achieving the highest
how are they achieving the highest levels of excellence with a generation
levels of excellence with a generation
levels of excellence with a generation that most leaders have given up on
military leaders create the highest
military leaders create the highest levels of engagement in their people in
levels of engagement in their people in
levels of engagement in their people in Millennials and most business leaders
Millennials and most business leaders
Millennials and most business leaders struggle to even find a shred of buy-in
struggle to even find a shred of buy-in
struggle to even find a shred of buy-in from that same generation military
from that same generation military
from that same generation military leaders create these high levels of
leaders create these high levels of
leaders create these high levels of engagement and then I hear business
engagement and then I hear business
engagement and then I hear business leaders say things like I can’t find any
leaders say things like I can’t find any
leaders say things like I can’t find any good people in this generation and yet
good people in this generation and yet
good people in this generation and yet the military has hired trained and
the military has hired trained and
the military has hired trained and developed 250,000 Millennials since that
developed 250,000 Millennials since that
developed 250,000 Millennials since that generation entered the workforce they
generation entered the workforce they
generation entered the workforce they don’t have that problem regardless of
don’t have that problem regardless of
don’t have that problem regardless of what industry we work in as leaders we
what industry we work in as leaders we
what industry we work in as leaders we are in the people business and most
are in the people business and most
are in the people business and most businesses miss the people side of their
businesses miss the people side of their
businesses miss the people side of their business we accomplish things through
business we accomplish things through
business we accomplish things through the efforts of other people including
the efforts of other people including
the efforts of other people including Millennials and Millennials want the
Millennials and Millennials want the
Millennials and Millennials want the same things that we do they want to
same things that we do they want to
same things that we do they want to operate in an environment that’s
operate in an environment that’s
operate in an environment that’s balanced they want to be trained and
balanced they want to be trained and
balanced they want to be trained and developed they want to make an impact in
developed they want to make an impact in
developed they want to make an impact in our world they want to make an impact in
our world they want to make an impact in
our world they want to make an impact in their communities and they want to make
their communities and they want to make
their communities and they want to make an impact in business so don’t just
an impact in business so don’t just
an impact in business so don’t just train them develop them and there’s a
train them develop them and there’s a
train them develop them and there’s a number that we have to be very excited
number that we have to be very excited
number that we have to be very excited about that number is 95 95 percent of
about that number is 95 95 percent of
about that number is 95 95 percent of people including Millennials want to be
people including Millennials want to be
people including Millennials want to be part of something special and something
part of something special and something
part of something special and something great and as leaders it’s our job to
great and as leaders it’s our job to
great and as leaders it’s our job to plant those seeds in them of development
plant those seeds in them of development
plant those seeds in them of development the leadership seeds that will help them
the leadership seeds that will help them
the leadership seeds that will help them to develop and help them to grow and we
to develop and help them to grow and we
to develop and help them to grow and we develop people so that we work with
develop people so that we work with
develop people so that we work with people who are looking for more than
people who are looking for more than
people who are looking for more than just income
just income
just income they want outcome that we’re working
they want outcome that we’re working
they want outcome that we’re working with people who want more than a
with people who want more than a
with people who want more than a position they want purpose we want
position they want purpose we want
position they want purpose we want people on our teams who want to do more
people on our teams who want to do more
people on our teams who want to do more than just cash a paycheck every two
than just cash a paycheck every two
than just cash a paycheck every two weeks they want to invest their passion
weeks they want to invest their passion
weeks they want to invest their passion with us every single day the millennial
with us every single day the millennial
with us every single day the millennial generation absolutely does not want to
generation absolutely does not want to
generation absolutely does not want to be your disengaged employees they want
be your disengaged employees they want
be your disengaged employees they want to be your engaged team members and I
to be your engaged team members and I
to be your engaged team members and I think I can speak for them when I say
think I can speak for them when I say
think I can speak for them when I say most of them don’t even like being
most of them don’t even like being
most of them don’t even like being called Millennials because people say
called Millennials because people say
called Millennials because people say the derogatory fashion right now there’s
the derogatory fashion right now there’s
the derogatory fashion right now there’s 20 million more members of that
20 million more members of that
20 million more members of that generation and the workforce than baby
generation and the workforce than baby
generation and the workforce than baby boomers and baby boomers are leaving at
boomers and baby boomers are leaving at
boomers and baby boomers are leaving at a rate of about 10,000 a day so if we
a rate of about 10,000 a day so if we
a rate of about 10,000 a day so if we want to have balance in our environments
want to have balance in our environments
want to have balance in our environments we have to provide the engagement ring
we have to provide the engagement ring
we have to provide the engagement ring we got to have balance between training
we got to have balance between training
we got to have balance between training and development we want to develop
and development we want to develop
and development we want to develop people so they focus on more than just
people so they focus on more than just
people so they focus on more than just what they do and how they do it or even
what they do and how they do it or even
what they do and how they do it or even why they do it we develop people so they
why they do it we develop people so they
why they do it we develop people so they focus on who they do it for because
focus on who they do it for because
focus on who they do it for because they’re who is infinitely more powerful
they’re who is infinitely more powerful
they’re who is infinitely more powerful than their why at the end of the day
than their why at the end of the day
than their why at the end of the day Marines are trained and they’re
Marines are trained and they’re
Marines are trained and they’re developed and they’re developed to focus
developed and they’re developed to focus
developed and they’re developed to focus on people they focus on their who as a
on people they focus on their who as a
on people they focus on their who as a Murray and I looked out for the marine
Murray and I looked out for the marine
Murray and I looked out for the marine to my left and to my right just imagine
to my left and to my right just imagine
to my left and to my right just imagine for a moment imagine creating a culture
for a moment imagine creating a culture
for a moment imagine creating a culture that has balance of training and
that has balance of training and
that has balance of training and development imagine that you can develop
development imagine that you can develop
development imagine that you can develop people who focus on their who what would
people who focus on their who what would
people who focus on their who what would it be like to walk into work every
it be like to walk into work every
it be like to walk into work every single day with people who look out for
single day with people who look out for
single day with people who look out for the team member to their left and the
the team member to their left and the
the team member to their left and the team member to their right a bet I bet
team member to their right a bet I bet
team member to their right a bet I bet it would feel great incredible I bet
it would feel great incredible I bet
it would feel great incredible I bet some of you would say it would feel
some of you would say it would feel
some of you would say it would feel awesome thank you
awesome thank you
awesome thank you you
”
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