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How to engage an audience | Padraig Hyland | TEDxTallaght


hi everybody

hi everybody I don’t know if I can follow that but

I don’t know if I can follow that but

I don’t know if I can follow that but I’ll have run and I’m gonna talk to you

I’ll have run and I’m gonna talk to you

I’ll have run and I’m gonna talk to you this evening about how you engage an

this evening about how you engage an

this evening about how you engage an audience and which after what we’ve seen

audience and which after what we’ve seen

audience and which after what we’ve seen so far is a pretty tough act to follow

so far is a pretty tough act to follow

so far is a pretty tough act to follow and I got to start by telling his story

and I got to start by telling his story

and I got to start by telling his story this story is about the time the first

this story is about the time the first

this story is about the time the first time I ever left Ireland I was about 18

time I ever left Ireland I was about 18

time I ever left Ireland I was about 18 at the time and I went to New York the

at the time and I went to New York the

at the time and I went to New York the first time I’d ever flown I’d seen the

first time I’d ever flown I’d seen the

first time I’d ever flown I’d seen the movies I was very excited I’d seen the

movies I was very excited I’d seen the

movies I was very excited I’d seen the skyline the hotdog stands the yellow

skyline the hotdog stands the yellow

skyline the hotdog stands the yellow taxis I was all pumped up as far as I

taxis I was all pumped up as far as I

taxis I was all pumped up as far as I was concerned De Niro and Pacino were

was concerned De Niro and Pacino were

was concerned De Niro and Pacino were gonna pick me up at the airport we were

gonna pick me up at the airport we were

gonna pick me up at the airport we were going to go into New York City and we

going to go into New York City and we

going to go into New York City and we were probably gonna do something really

were probably gonna do something really

were probably gonna do something really illegal life is about to start okay so I

illegal life is about to start okay so I

illegal life is about to start okay so I arrived in New York my cousin Michael

arrived in New York my cousin Michael

arrived in New York my cousin Michael pick me up now he’s not as dangerous as

pick me up now he’s not as dangerous as

pick me up now he’s not as dangerous as some of the characters Pacino’s played

some of the characters Pacino’s played

some of the characters Pacino’s played but he’s a nice guy so he picked me up

but he’s a nice guy so he picked me up

but he’s a nice guy so he picked me up and as we were putting my luggage into

and as we were putting my luggage into

and as we were putting my luggage into the car he said something really

the car he said something really

the car he said something really interesting

interesting

interesting he said porec I hope you don’t mind but

he said porec I hope you don’t mind but

he said porec I hope you don’t mind but we’re going straight to a party okay

we’re going straight to a party okay

we’re going straight to a party okay things are picking up

things are picking up

things are picking up and I ended up at this party within 20

and I ended up at this party within 20

and I ended up at this party within 20 minutes I was in the kitchen drinking

minutes I was in the kitchen drinking

minutes I was in the kitchen drinking beer which at 18 was illegal in New York

beer which at 18 was illegal in New York

beer which at 18 was illegal in New York so box ticked

so box ticked

so box ticked life had just started happening and I

life had just started happening and I

life had just started happening and I found myself surrounded by beautiful

found myself surrounded by beautiful

found myself surrounded by beautiful women haha yeah oh because I just

women haha yeah oh because I just

women haha yeah oh because I just discovered something about myself do you

discovered something about myself do you

discovered something about myself do you know what that was an amazing thing

know what that was an amazing thing

know what that was an amazing thing something I had to leave Ireland to find

something I had to leave Ireland to find

something I had to leave Ireland to find out I discovered I had an accent I

out I discovered I had an accent I

out I discovered I had an accent I didn’t need looks or a personality it’s

didn’t need looks or a personality it’s

didn’t need looks or a personality it’s just my accent life was starting to get

just my accent life was starting to get

just my accent life was starting to get even better and they just loved the way

even better and they just loved the way

even better and they just loved the way I spoke to go like Oh Mary Lou you gotta

I spoke to go like Oh Mary Lou you gotta

I spoke to go like Oh Mary Lou you gotta listen to this guy say something with

listen to this guy say something with

listen to this guy say something with bowels in it they love my father say

bowels in it they love my father say

bowels in it they love my father say something with vowels in it and I go

something with vowels in it and I go

something with vowels in it and I go bold and then I’d see words like

bold and then I’d see words like

bold and then I’d see words like marmalade

marmalade

marmalade they love that word they absolutely love

they love that word they absolutely love

they love that word they absolutely love us because they call it jelly so it’s a

us because they call it jelly so it’s a

us because they call it jelly so it’s a whole new word but I had a lot of vowels

whole new word but I had a lot of vowels

whole new word but I had a lot of vowels so I don’t use that one like if I really

so I don’t use that one like if I really

so I don’t use that one like if I really fancied her so things are going really

fancied her so things are going really

fancied her so things are going really well right and then all of a sudden the

well right and then all of a sudden the

well right and then all of a sudden the door to the kitchen opened and then

door to the kitchen opened and then

door to the kitchen opened and then walked the guy that owned the house and

walked the guy that owned the house and

walked the guy that owned the house and he said hey Irish coz they couldn’t

he said hey Irish coz they couldn’t

he said hey Irish coz they couldn’t pronounce porec that was far too much to

pronounce porec that was far too much to

pronounce porec that was far too much to ask he said hey Irish you want a cold

ask he said hey Irish you want a cold

ask he said hey Irish you want a cold beer I said I’d love with I’ll get you

beer I said I’d love with I’ll get you

beer I said I’d love with I’ll get you one from the refrigerator and then he

one from the refrigerator and then he

one from the refrigerator and then he turned but then he stopped and he turned

turned but then he stopped and he turned

turned but then he stopped and he turned back and he said Irish you guys got

back and he said Irish you guys got

back and he said Irish you guys got refrigerators in Ireland right and I

refrigerators in Ireland right and I

refrigerators in Ireland right and I thought you know there’d be a little

thought you know there’d be a little

thought you know there’d be a little twinkle in his eye possibly a little

twinkle in his eye possibly a little

twinkle in his eye possibly a little smile nothing and maybe it was the beer

smile nothing and maybe it was the beer

smile nothing and maybe it was the beer but something in the back of my mind

but something in the back of my mind

but something in the back of my mind went let’s see where this goes

went let’s see where this goes

went let’s see where this goes so in refrigerator this is yeah dude you

so in refrigerator this is yeah dude you

so in refrigerator this is yeah dude you know keeps your beers cold preserves

know keeps your beers cold preserves

know keeps your beers cold preserves your food what do you mean you don’t

your food what do you mean you don’t

your food what do you mean you don’t have to bury it in the garden

have to bury it in the garden

have to bury it in the garden to which he went dude he’s gonna mess

to which he went dude he’s gonna mess

to which he went dude he’s gonna mess your head up and then he walked me

your head up and then he walked me

your head up and then he walked me across the kitchen to show me a fridge

across the kitchen to show me a fridge

across the kitchen to show me a fridge no it was America this was probably the

no it was America this was probably the

no it was America this was probably the biggest fridge I’d ever seen it was like

biggest fridge I’d ever seen it was like

biggest fridge I’d ever seen it was like floor-to-ceiling top of doors I mean it

floor-to-ceiling top of doors I mean it

floor-to-ceiling top of doors I mean it was almost like the guy bought a fridge

was almost like the guy bought a fridge

was almost like the guy bought a fridge built a house around this hump boy was

built a house around this hump boy was

built a house around this hump boy was he proud of his fridge

he proud of his fridge

he proud of his fridge he whipped open the doors and started

he whipped open the doors and started

he whipped open the doors and started dude is where I put the eggs man look

dude is where I put the eggs man look

dude is where I put the eggs man look where I put the beers and then at one

where I put the beers and then at one

where I put the beers and then at one point he opened the freezer reached in

point he opened the freezer reached in

point he opened the freezer reached in pulled out a chicken he said look man I

pulled out a chicken he said look man I

pulled out a chicken he said look man I said it’s a frozen chicken yeah but what

said it’s a frozen chicken yeah but what

said it’s a frozen chicken yeah but what you don’t know is that was fresh when I

you don’t know is that was fresh when I

you don’t know is that was fresh when I put it in no oh my god

put it in no oh my god

put it in no oh my god at this point I noticed a bottle of

at this point I noticed a bottle of

at this point I noticed a bottle of vodka in the fridge I said hey it

vodka in the fridge I said hey it

vodka in the fridge I said hey it doesn’t freeze the vodka no it doesn’t

doesn’t freeze the vodka no it doesn’t

doesn’t freeze the vodka no it doesn’t freeze vodka hold on a minute

freeze vodka hold on a minute

freeze vodka hold on a minute you’ve been minted a machine that would

you’ve been minted a machine that would

you’ve been minted a machine that would freeze the chicken but won’t freeze

freeze the chicken but won’t freeze

freeze the chicken but won’t freeze vodka mm-hmm she’s I heard you put a man

vodka mm-hmm she’s I heard you put a man

vodka mm-hmm she’s I heard you put a man on the moon but this is amazing and this

on the moon but this is amazing and this

on the moon but this is amazing and this kept going on I asked the dumbest

kept going on I asked the dumbest

kept going on I asked the dumbest questions like could it freeze a polar

questions like could it freeze a polar

questions like could it freeze a polar bear it’s like what do you want to

bear it’s like what do you want to

bear it’s like what do you want to freeze a polar bear for well they’re

freeze a polar bear for well they’re

freeze a polar bear for well they’re difficult to freeze and about this time

difficult to freeze and about this time

difficult to freeze and about this time the doorbell wins ding-dong and I went

the doorbell wins ding-dong and I went

the doorbell wins ding-dong and I went Jesus what was that dude that’s the

Jesus what was that dude that’s the

Jesus what was that dude that’s the doorbell that’s like how you get into

doorbell that’s like how you get into

doorbell that’s like how you get into the house oh my god I wish we had them

the house oh my god I wish we had them

the house oh my god I wish we had them in Ireland I’m always locking myself out

in Ireland I’m always locking myself out

in Ireland I’m always locking myself out of the house and he was about to start

of the house and he was about to start

of the house and he was about to start explaining how a doorbell worked when he

explaining how a doorbell worked when he

explaining how a doorbell worked when he kind of stopped himself and he said are

kind of stopped himself and he said are

kind of stopped himself and he said are you playing me and I said yeah like a

you playing me and I said yeah like a

you playing me and I said yeah like a violin

violin

violin we’ve got fridges and bells jingle bells

we’ve got fridges and bells jingle bells

we’ve got fridges and bells jingle bells doorbells whatever bells you go we got

doorbells whatever bells you go we got

doorbells whatever bells you go we got them so I like to tell that story

them so I like to tell that story

them so I like to tell that story because it’s a funny story no other

because it’s a funny story no other

because it’s a funny story no other reason oh yeah there is another reason

reason oh yeah there is another reason

reason oh yeah there is another reason also because that story has a couple of

also because that story has a couple of

also because that story has a couple of things that every engaging speaker uses

things that every engaging speaker uses

things that every engaging speaker uses when they’re trying to engage an

when they’re trying to engage an

when they’re trying to engage an audience yeah things that you’re looking

audience yeah things that you’re looking

audience yeah things that you’re looking for right now

for right now

for right now every time a speaker walks out here

every time a speaker walks out here

every time a speaker walks out here three key things actually I tell you

three key things actually I tell you

three key things actually I tell you what they are but you know already so

what they are but you know already so

what they are but you know already so I’m gonna get you to tell me

I’m gonna get you to tell me

I’m gonna get you to tell me yup for that good I brought some

yup for that good I brought some

yup for that good I brought some technology hope you don’t mind

technology hope you don’t mind

technology hope you don’t mind so three things the first one starts

so three things the first one starts

so three things the first one starts with an i what do you think it is and

with an i what do you think it is and

with an i what do you think it is and you really want us what is it I contact

you really want us what is it I contact

you really want us what is it I contact all very good eye contact

all very good eye contact

all very good eye contact yeah

yeah

yeah okay well done yes eye contact that’s

okay well done yes eye contact that’s

okay well done yes eye contact that’s exactly what I know somebody missed a

exactly what I know somebody missed a

exactly what I know somebody missed a spelling bee even there it’s good so now

spelling bee even there it’s good so now

spelling bee even there it’s good so now I contact any other ideas Oh such

I contact any other ideas Oh such

I contact any other ideas Oh such instigation inspiration yes sir we do

instigation inspiration yes sir we do

instigation inspiration yes sir we do want inspiration and you you will get

want inspiration and you you will get

want inspiration and you you will get but it’s not right

but it’s not right

but it’s not right sorry sir information is wrong as well

sorry sir information is wrong as well

sorry sir information is wrong as well yes here at the dumbest audience I’ve

yes here at the dumbest audience I’ve

yes here at the dumbest audience I’ve ever talked to

ever talked to

ever talked to incise absolutely I don’t know who said

incise absolutely I don’t know who said

incise absolutely I don’t know who said it but insights yeah it’s often mistaken

it but insights yeah it’s often mistaken

it but insights yeah it’s often mistaken for information but information is not

for information but information is not

for information but information is not all within theis Matta fact usually it’s

all within theis Matta fact usually it’s

all within theis Matta fact usually it’s not so yes insights in other words you

not so yes insights in other words you

not so yes insights in other words you want to learn something you want to hear

want to learn something you want to hear

want to learn something you want to hear something you’ve never heard before a

something you’ve never heard before a

something you’ve never heard before a fresh perspective yes and if you get

fresh perspective yes and if you get

fresh perspective yes and if you get that you’re happy inside yourself you go

that you’re happy inside yourself you go

that you’re happy inside yourself you go oh yeah I think I can survive on the

oh yeah I think I can survive on the

oh yeah I think I can survive on the planet a bit longer because I’ve got

planet a bit longer because I’ve got

planet a bit longer because I’ve got this insight yes and there’s another

this insight yes and there’s another

this insight yes and there’s another thing you want and it begins with E

how’s that

how’s that she’s doing it again that’s a cheese is

she’s doing it again that’s a cheese is

she’s doing it again that’s a cheese is a cheese no but II damn always see what

a cheese no but II damn always see what

a cheese no but II damn always see what you mean eat em oh yeah Oh put me in my

you mean eat em oh yeah Oh put me in my

you mean eat em oh yeah Oh put me in my place with her cheese related crack um

place with her cheese related crack um

place with her cheese related crack um so so yeah it’s naughty damn but

so so yeah it’s naughty damn but

so so yeah it’s naughty damn but somebody said it what was it

somebody said it what was it

somebody said it what was it entertainment yes we all want to be

entertainment yes we all want to be

entertainment yes we all want to be entertained yes absolutely and then

entertained yes absolutely and then

entertained yes absolutely and then there’s a final one it’s got two words

there’s a final one it’s got two words

there’s a final one it’s got two words in it yeah oh this could take a while

in it yeah oh this could take a while

in it yeah oh this could take a while it could take a while will we start at

it could take a while will we start at

it could take a while will we start at the lower end of the yeah have a go then

the lower end of the yeah have a go then

the lower end of the yeah have a go then then again I did say the lower end no

then again I did say the lower end no

then again I did say the lower end no it’s not a political party believe it or

it’s not a political party believe it or

it’s not a political party believe it or not you’re not hungry for politics

not you’re not hungry for politics

not you’re not hungry for politics see you go oh look – you feel good

see you go oh look – you feel good

see you go oh look – you feel good little feel-good Actos dude she should

little feel-good Actos dude she should

little feel-good Actos dude she should be up here yeah feel good so what

be up here yeah feel good so what

be up here yeah feel good so what happens when people create a talk is

happens when people create a talk is

happens when people create a talk is they do this thing they say oh what’s

they do this thing they say oh what’s

they do this thing they say oh what’s the amazing insight I’m going to impart

the amazing insight I’m going to impart

the amazing insight I’m going to impart to this audience how am I going to look

to this audience how am I going to look

to this audience how am I going to look super clever and at the same time I

super clever and at the same time I

super clever and at the same time I changed the world make it a better place

changed the world make it a better place

changed the world make it a better place and we focus a lot on this stuff and

and we focus a lot on this stuff and

and we focus a lot on this stuff and that’s good unfortunately quite often

that’s good unfortunately quite often

that’s good unfortunately quite often it’s information but this is the stuff

it’s information but this is the stuff

it’s information but this is the stuff we tend to look for as an audience we

we tend to look for as an audience we

we tend to look for as an audience we want this I encourage people to do a lot

want this I encourage people to do a lot

want this I encourage people to do a lot more of this and a lot more of this

more of this and a lot more of this

more of this and a lot more of this because guess what you people have

because guess what you people have

because guess what you people have become very difficult yeah you’re not as

become very difficult yeah you’re not as

become very difficult yeah you’re not as compliant as you used to be he used to

compliant as you used to be he used to

compliant as you used to be he used to sit down and listen but now you don’t do

sit down and listen but now you don’t do

sit down and listen but now you don’t do that anymore too many distractions

that anymore too many distractions

that anymore too many distractions always my phone somebody could be

always my phone somebody could be

always my phone somebody could be looking for me

looking for me

looking for me could be life or death Facebook message

could be life or death Facebook message

could be life or death Facebook message that’s what you’re like so that’s why

that’s what you’re like so that’s why

that’s what you’re like so that’s why your speakers we have to add this stuff

your speakers we have to add this stuff

your speakers we have to add this stuff in what time the good old days when you

in what time the good old days when you

in what time the good old days when you could just do this no you know thank you

could just do this no you know thank you

could just do this no you know thank you very much

very much

very much no but that’s not enough a great speaker

no but that’s not enough a great speaker

no but that’s not enough a great speaker great engager will do something with

great engager will do something with

great engager will do something with these three things he or she will ask

these three things he or she will ask

these three things he or she will ask themselves the question there go how

themselves the question there go how

themselves the question there go how engaged do I want to make my audience

engaged do I want to make my audience

engaged do I want to make my audience efore engage mint tea for time yes so

efore engage mint tea for time yes so

efore engage mint tea for time yes so they’ll say how engaged I want to make

they’ll say how engaged I want to make

they’ll say how engaged I want to make my audience and then let’s say hmm I’ve

my audience and then let’s say hmm I’ve

my audience and then let’s say hmm I’ve got 20 minutes or whatever it is let’s

got 20 minutes or whatever it is let’s

got 20 minutes or whatever it is let’s say right and then they’ll plan it out

say right and then they’ll plan it out

say right and then they’ll plan it out and they’ll know they know this they’ll

and they’ll know they know this they’ll

and they’ll know they know this they’ll know that ooh when I walk out on stage

know that ooh when I walk out on stage

know that ooh when I walk out on stage would there’ll be a little bit of

would there’ll be a little bit of

would there’ll be a little bit of interest because they’ll be going oh

interest because they’ll be going oh

interest because they’ll be going oh what’s he about who does he think he is

what’s he about who does he think he is

what’s he about who does he think he is where did you get those shoes all of

where did you get those shoes all of

where did you get those shoes all of that stuff is going on ok so there’s a

that stuff is going on ok so there’s a

that stuff is going on ok so there’s a level of interest I got that and then

level of interest I got that and then

level of interest I got that and then I’ll do something like I’ll start

I’ll do something like I’ll start

I’ll do something like I’ll start telling a story and then BOOM oh that’s

telling a story and then BOOM oh that’s

telling a story and then BOOM oh that’s even more know if I came out and start a

even more know if I came out and start a

even more know if I came out and start a tail 10 years ago I used to be a

tail 10 years ago I used to be a

tail 10 years ago I used to be a comedian and then things went really

comedian and then things went really

comedian and then things went really wrong because people stopped talking

wrong because people stopped talking

wrong because people stopped talking back to me

back to me

back to me that’s how I could go but no I told the

that’s how I could go but no I told the

that’s how I could go but no I told the story I took it up I said yeah let’s

story I took it up I said yeah let’s

story I took it up I said yeah let’s tell story and then what happened I got

tell story and then what happened I got

tell story and then what happened I got into my story but even within seconds of

into my story but even within seconds of

into my story but even within seconds of me getting into my store some I feel

me getting into my store some I feel

me getting into my store some I feel highly distracted addicted to other

highly distracted addicted to other

highly distracted addicted to other things people

things people

things people some of you were already gone well

some of you were already gone well

some of you were already gone well little story I know but I’m losing

little story I know but I’m losing

little story I know but I’m losing interest hmm

interest hmm

interest hmm so then what did I have to do I’ll tell

so then what did I have to do I’ll tell

so then what did I have to do I’ll tell you what I did I said something about Oh

you what I did I said something about Oh

you what I did I said something about Oh women surrounded by women did somebody

women surrounded by women did somebody

women surrounded by women did somebody Oh

Oh

Oh it’s run by women cheese I find it hard

it’s run by women cheese I find it hard

it’s run by women cheese I find it hard to believe this is fascinating

to believe this is fascinating

to believe this is fascinating ah they’re Nazis accent ah that’s boring

ah they’re Nazis accent ah that’s boring

ah they’re Nazis accent ah that’s boring I know like access uh please no no no

I know like access uh please no no no

I know like access uh please no no no refrigerator to check of them and then

refrigerator to check of them and then

refrigerator to check of them and then and then uh yeah what’s in the

and then uh yeah what’s in the

and then uh yeah what’s in the refrigerator and then this just went on

refrigerator and then this just went on

refrigerator and then this just went on and on right okay so as an audience

and on right okay so as an audience

and on right okay so as an audience member you had that little just an ebb

member you had that little just an ebb

member you had that little just an ebb and flow continually now what I as a

and flow continually now what I as a

and flow continually now what I as a Greece speaker that I aspire to be

Greece speaker that I aspire to be

Greece speaker that I aspire to be what I love to do is I’ll do like any

what I love to do is I’ll do like any

what I love to do is I’ll do like any good speaker I’ll try and identify what

good speaker I’ll try and identify what

good speaker I’ll try and identify what that is do you know what that is time

that is do you know what that is time

that is do you know what that is time good sir

good sir

good sir thank you for sharing that what kind of

thank you for sharing that what kind of

thank you for sharing that what kind of time it’s a certain type of time sir

time it’s a certain type of time sir

time it’s a certain type of time sir attention span Thank You C very good at

attention span Thank You C very good at

attention span Thank You C very good at the front row

the front row

the front row so yeah that’s attention span in

so yeah that’s attention span in

so yeah that’s attention span in stand-up comedy that’s 20 seconds in a

stand-up comedy that’s 20 seconds in a

stand-up comedy that’s 20 seconds in a business meeting it maybe maybe you got

business meeting it maybe maybe you got

business meeting it maybe maybe you got two minutes depends on the context if

two minutes depends on the context if

two minutes depends on the context if you’re in doing a lecture and a theatre

you’re in doing a lecture and a theatre

you’re in doing a lecture and a theatre where students can’t get out the door

where students can’t get out the door

where students can’t get out the door maybe you’ve got a bit longer but

maybe you’ve got a bit longer but

maybe you’ve got a bit longer but they’ve drifted off I don’t know so you

they’ve drifted off I don’t know so you

they’ve drifted off I don’t know so you have to ask yourself what’s a good

have to ask yourself what’s a good

have to ask yourself what’s a good speaker that wants to engage people will

speaker that wants to engage people will

speaker that wants to engage people will say what’s actually their attention span

say what’s actually their attention span

say what’s actually their attention span and that’ll be dictated by the context

and that’ll be dictated by the context

and that’ll be dictated by the context how interested they are in his subject

how interested they are in his subject

how interested they are in his subject what they know about how they feel about

what they know about how they feel about

what they know about how they feel about all those things and then there go well

all those things and then there go well

all those things and then there go well it’s two minutes

it’s two minutes

it’s two minutes so that’s beaker will then do this

so that’s beaker will then do this

so that’s beaker will then do this they’ll say I’m gonna open with

they’ll say I’m gonna open with

they’ll say I’m gonna open with something that’s gonna grab them and

something that’s gonna grab them and

something that’s gonna grab them and then every two minutes I’m gonna get him

then every two minutes I’m gonna get him

then every two minutes I’m gonna get him a little bit feel good or I’m gonna give

a little bit feel good or I’m gonna give

a little bit feel good or I’m gonna give them an insight what’s the other thing

them an insight what’s the other thing

them an insight what’s the other thing I’m gonna give them entertainment oh my

I’m gonna give them entertainment oh my

I’m gonna give them entertainment oh my god you are such fast learners seriously

god you are such fast learners seriously

god you are such fast learners seriously I want all your names before you leave

I want all your names before you leave

I want all your names before you leave yeah so my peoples

I am done here I feel my work is done I

I am done here I feel my work is done I feel like we all got a moment it was

feel like we all got a moment it was

feel like we all got a moment it was amazing for me and hopefully for you so

amazing for me and hopefully for you so

amazing for me and hopefully for you so the next time you’re going to do a

the next time you’re going to do a

the next time you’re going to do a little talk or speech think of these

little talk or speech think of these

little talk or speech think of these things design engagement into it thank

things design engagement into it thank

things design engagement into it thank you very much have a lovely night

you very much have a lovely night

you very much have a lovely night [Applause]

”

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