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A New Path to Empathy: FluidEQ | Kelly Rabenstein Donohoe | TEDxPittsburgh


[Music]

[Music] hi please take a journey with me today

hi please take a journey with me today

hi please take a journey with me today inside of your mind to either start a

inside of your mind to either start a

inside of your mind to either start a new way of thinking or to change a

new way of thinking or to change a

new way of thinking or to change a pattern of thought that you already have

pattern of thought that you already have

pattern of thought that you already have as psychologists we believe that the

as psychologists we believe that the

as psychologists we believe that the greatest goal of humans is to connect

greatest goal of humans is to connect

greatest goal of humans is to connect and one of the ways that we connect is

and one of the ways that we connect is

and one of the ways that we connect is through building systems so please

through building systems so please

through building systems so please imagine with me for a second that we all

imagine with me for a second that we all

imagine with me for a second that we all live within systems starting with the

live within systems starting with the

live within systems starting with the smallest system our families and growing

smallest system our families and growing

smallest system our families and growing ever larger to include our schools work

ever larger to include our schools work

ever larger to include our schools work communities our countries and even the

communities our countries and even the

communities our countries and even the entire world this is one of the ways

entire world this is one of the ways

entire world this is one of the ways that we interact with one another it’s

that we interact with one another it’s

that we interact with one another it’s one of the ways that we connect the

one of the ways that we connect the

one of the ways that we connect the system’s impact us and we impact the

system’s impact us and we impact the

system’s impact us and we impact the systems within these systems we entry

systems within these systems we entry

systems within these systems we entry influenced one another with our

influenced one another with our

influenced one another with our individual power and with the collective

individual power and with the collective

individual power and with the collective power of the institutions that help to

power of the institutions that help to

power of the institutions that help to manage the systems the green arrows

manage the systems the green arrows

manage the systems the green arrows represent the isms and bias that we each

represent the isms and bias that we each

represent the isms and bias that we each experience pushing in on us the blue

experience pushing in on us the blue

experience pushing in on us the blue arrows pushing out represent the

arrows pushing out represent the

arrows pushing out represent the privileges and power that we each have

privileges and power that we each have

privileges and power that we each have that push on each other and the systems

that push on each other and the systems

that push on each other and the systems that we are a part of taking myself as

that we are a part of taking myself as

that we are a part of taking myself as an example some of my blue arrows are my

an example some of my blue arrows are my

an example some of my blue arrows are my privileges and power include that I am

privileges and power include that I am

privileges and power include that I am white I am straight I am sis I’m

white I am straight I am sis I’m

white I am straight I am sis I’m able-bodied I am middle-class and I am

able-bodied I am middle-class and I am

able-bodied I am middle-class and I am educated one of the green arrows are

educated one of the green arrows are

educated one of the green arrows are biased that I experience that pushes

biased that I experience that pushes

biased that I experience that pushes down on me is that I am a woman in this

down on me is that I am a woman in this

down on me is that I am a woman in this and many societies being a man has more

and many societies being a man has more

and many societies being a man has more privileges and power than being a woman

privileges and power than being a woman

privileges and power than being a woman here’s a twist we tend to only be able

here’s a twist we tend to only be able

here’s a twist we tend to only be able to see the arrows that we ourselves

to see the arrows that we ourselves

to see the arrows that we ourselves experience so for me when I see another

experience so for me when I see another

experience so for me when I see another woman I can think I bet she experiences

woman I can think I bet she experiences

woman I can think I bet she experiences bias because she’s a woman too wouldn’t

bias because she’s a woman too wouldn’t

bias because she’s a woman too wouldn’t it be great if you could know more about

it be great if you could know more about

it be great if you could know more about your own bias and privileged arrows

your own bias and privileged arrows

your own bias and privileged arrows well as those of the people around you

well as those of the people around you

well as those of the people around you that’s awareness a lot of people are

that’s awareness a lot of people are

that’s awareness a lot of people are talking about unconscious bias awareness

talking about unconscious bias awareness

talking about unconscious bias awareness and that is great it’s great to get

and that is great it’s great to get

and that is great it’s great to get awareness however what we’re finding in

awareness however what we’re finding in

awareness however what we’re finding in the research is that when people get

the research is that when people get

the research is that when people get awareness sometimes they have no idea

awareness sometimes they have no idea

awareness sometimes they have no idea what to do with it they begin to feel

what to do with it they begin to feel

what to do with it they begin to feel guilt and shame guilt and shame lead to

guilt and shame guilt and shame lead to

guilt and shame guilt and shame lead to denial when we have denial we shut down

denial when we have denial we shut down

denial when we have denial we shut down when we shut down we cannot connect with

when we shut down we cannot connect with

when we shut down we cannot connect with other people so I started thinking

other people so I started thinking

other people so I started thinking wouldn’t it be great if we were aware

wouldn’t it be great if we were aware

wouldn’t it be great if we were aware plus we had some tools that would help

plus we had some tools that would help

plus we had some tools that would help us to better connect with other people

us to better connect with other people

us to better connect with other people in all the areas of our life so I came

in all the areas of our life so I came

in all the areas of our life so I came up with this idea we have awareness plus

up with this idea we have awareness plus

up with this idea we have awareness plus we get education plus empathy and

we get education plus empathy and

we get education plus empathy and together these three equal fluid EQ

together these three equal fluid EQ

together these three equal fluid EQ fluid EQ is the ability to connect more

fluid EQ is the ability to connect more

fluid EQ is the ability to connect more deeply and more meaningfully with all

deeply and more meaningfully with all

deeply and more meaningfully with all the people in your life people like you

the people in your life people like you

the people in your life people like you and not like you in the different

and not like you in the different

and not like you in the different systems that you are a part of so let’s

systems that you are a part of so let’s

systems that you are a part of so let’s think again about that awareness what is

think again about that awareness what is

think again about that awareness what is awareness awareness is knowing more

awareness awareness is knowing more

awareness awareness is knowing more about who you are in the world about

about who you are in the world about

about who you are in the world about your power and your privileges as well

your power and your privileges as well

your power and your privileges as well as the bias that you might experience

as the bias that you might experience

as the bias that you might experience what’s bias well bias is important

what’s bias well bias is important

what’s bias well bias is important because our brains have to sort through

because our brains have to sort through

because our brains have to sort through millions of pieces of information minute

millions of pieces of information minute

millions of pieces of information minute by minute bias is part of that function

by minute bias is part of that function

by minute bias is part of that function and it is essential when we talk about

and it is essential when we talk about

and it is essential when we talk about bias we generally focus on implicit bias

bias we generally focus on implicit bias

bias we generally focus on implicit bias which comes from our unconscious minds

which comes from our unconscious minds

which comes from our unconscious minds that’s unfortunate because the second

that’s unfortunate because the second

that’s unfortunate because the second half of bias is explicit bias which

half of bias is explicit bias which

half of bias is explicit bias which comes from our conscious Minds implicit

comes from our conscious Minds implicit

comes from our conscious Minds implicit bias is formed in the brainstem the most

bias is formed in the brainstem the most

bias is formed in the brainstem the most primary and basic parts of our brain the

primary and basic parts of our brain the

primary and basic parts of our brain the brainstem is responsible for helping us

brainstem is responsible for helping us

brainstem is responsible for helping us have initial reactions as well as basic

have initial reactions as well as basic

have initial reactions as well as basic functions such as breathing on the

functions such as breathing on the

functions such as breathing on the their hand explicit bias is formed in

their hand explicit bias is formed in

their hand explicit bias is formed in your frontal cortex which is the most

your frontal cortex which is the most

your frontal cortex which is the most advanced part of your brain and it’s

advanced part of your brain and it’s

advanced part of your brain and it’s responsible for executive functioning

responsible for executive functioning

responsible for executive functioning and planning you can manage your bias

and planning you can manage your bias

and planning you can manage your bias all you have to do is have some

all you have to do is have some

all you have to do is have some awareness engage your frontal cortex and

awareness engage your frontal cortex and

awareness engage your frontal cortex and come up with new ways of thinking we can

come up with new ways of thinking we can

come up with new ways of thinking we can either manage our bias or we can pretend

either manage our bias or we can pretend

either manage our bias or we can pretend it isn’t there

it isn’t there

it isn’t there if one way to manage that bias is to say

if one way to manage that bias is to say

if one way to manage that bias is to say I accept that it’s there move past

I accept that it’s there move past

I accept that it’s there move past denial and get shame and guilt out of

denial and get shame and guilt out of

denial and get shame and guilt out of the way another way to manage bias is to

the way another way to manage bias is to

the way another way to manage bias is to get educated remember the second piece

get educated remember the second piece

get educated remember the second piece how do you get educated you get new

how do you get educated you get new

how do you get educated you get new experiences you read and you start

experiences you read and you start

experiences you read and you start listening to other people because you

listening to other people because you

listening to other people because you have some awareness you realize that you

have some awareness you realize that you

have some awareness you realize that you cannot assume another person’s

cannot assume another person’s

cannot assume another person’s experience so you ask and you ask and

experience so you ask and you ask and

experience so you ask and you ask and you ask awareness helps us to know who

you ask awareness helps us to know who

you ask awareness helps us to know who we are and how we fit into the systems

we are and how we fit into the systems

we are and how we fit into the systems of our life education helps us to have

of our life education helps us to have

of our life education helps us to have shared knowledge understanding and

shared knowledge understanding and

shared knowledge understanding and language and empathy helps us to begin

language and empathy helps us to begin

language and empathy helps us to begin to see what another person’s experience

to see what another person’s experience

to see what another person’s experience is without empathy you can have

is without empathy you can have

is without empathy you can have awareness and hopefully some information

awareness and hopefully some information

awareness and hopefully some information and education but it is unlikely that

and education but it is unlikely that

and education but it is unlikely that you will be deeply connected with

you will be deeply connected with

you will be deeply connected with another person or groups of people

another person or groups of people

another person or groups of people empathy helps us to have openness to

empathy helps us to have openness to

empathy helps us to have openness to specific aspects of empathy

specific aspects of empathy

specific aspects of empathy self-awareness and mindfulness lead us

self-awareness and mindfulness lead us

self-awareness and mindfulness lead us to be less defensive and when we are

to be less defensive and when we are

to be less defensive and when we are less defensive we can move from a place

less defensive we can move from a place

less defensive we can move from a place of disconnection to connection empathy

of disconnection to connection empathy

of disconnection to connection empathy comes from genuineness and vulnerability

comes from genuineness and vulnerability

comes from genuineness and vulnerability all of these things are learned empathy

all of these things are learned empathy

all of these things are learned empathy is taught I will never become you

is taught I will never become you

is taught I will never become you and you will never become me however if

and you will never become me however if

and you will never become me however if we commit individually and collectively

we commit individually and collectively

we commit individually and collectively to raise our fluid EQ we can control our

to raise our fluid EQ we can control our

to raise our fluid EQ we can control our bias and we can all connect better and

bias and we can all connect better and

bias and we can all connect better and when we connect better we can all be

when we connect better we can all be

when we connect better we can all be better thank you

better thank you

better thank you [Applause]

[Applause]

[Applause] [Music]

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