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From silver to gold | Cyril Jamelot | TEDxULB


[Applause]

[Applause] I’ve got a good news my mom is in love

I’ve got a good news my mom is in love

I’ve got a good news my mom is in love do you know how I know that because my

do you know how I know that because my

do you know how I know that because my son told me that she’s updated of status

son told me that she’s updated of status

son told me that she’s updated of status on Facebook

on Facebook

on Facebook yes that is sad but that’s happiness

yes that is sad but that’s happiness

yes that is sad but that’s happiness this is the happy generation they have

this is the happy generation they have

this is the happy generation they have time to fall in love they have time to

time to fall in love they have time to

time to fall in love they have time to be on Facebook however marketeers

be on Facebook however marketeers

be on Facebook however marketeers nowadays tend not to grasp this

nowadays tend not to grasp this

nowadays tend not to grasp this happiness and what they’re doing is

happiness and what they’re doing is

happiness and what they’re doing is actually thinking that happiness belongs

actually thinking that happiness belongs

actually thinking that happiness belongs to other targets which is a term they

to other targets which is a term they

to other targets which is a term they use they even use to describe this

use they even use to describe this

use they even use to describe this target a birth word called a persona and

target a birth word called a persona and

target a birth word called a persona and a person is a description of who they

a person is a description of who they

a person is a description of who they think can best encapsulate their brand

think can best encapsulate their brand

think can best encapsulate their brand so meet Johnny happy

so meet Johnny happy

so meet Johnny happy Johnny happy is an amazing man he’s a

Johnny happy is an amazing man he’s a

Johnny happy is an amazing man he’s a very strong wishful thinking Johnny

very strong wishful thinking Johnny

very strong wishful thinking Johnny happy he is in the mid 30s has a

happy he is in the mid 30s has a

happy he is in the mid 30s has a beautiful wife beautiful kids has an

beautiful wife beautiful kids has an

beautiful wife beautiful kids has an amazing works in which he fulfills

amazing works in which he fulfills

amazing works in which he fulfills himself with such a passion it’s organic

himself with such a passion it’s organic

himself with such a passion it’s organic you know he’s investing a lot of time in

you know he’s investing a lot of time in

you know he’s investing a lot of time in his work but still believe that

his work but still believe that

his work but still believe that friendship is a strong value in which he

friendship is a strong value in which he

friendship is a strong value in which he also needs to invest time as much as

also needs to invest time as much as

also needs to invest time as much as ecology actually you find one like that

ecology actually you find one like that

ecology actually you find one like that marry him

marry him

marry him if you’re if you’re a man

if you’re if you’re a man

if you’re if you’re a man you might sell him afterwards you don’t

you might sell him afterwards you don’t

you might sell him afterwards you don’t know it might be useful this guy like

know it might be useful this guy like

know it might be useful this guy like this is probably the only person on

this is probably the only person on

this is probably the only person on earth being like that so yes as a

earth being like that so yes as a

earth being like that so yes as a marketeer it looks good as a market here

marketeer it looks good as a market here

marketeer it looks good as a market here I see it as happy Johnny Oh Johnny happy

I see it as happy Johnny Oh Johnny happy

I see it as happy Johnny Oh Johnny happy depending on which country you’re from

depending on which country you’re from

depending on which country you’re from but actually let me tell you a secret

but actually let me tell you a secret

but actually let me tell you a secret johnny is not happy johnny has a

johnny is not happy johnny has a

johnny is not happy johnny has a mortgage he can’t afford johnny has a

mortgage he can’t afford johnny has a

mortgage he can’t afford johnny has a very hectic family with wife and kids

very hectic family with wife and kids

very hectic family with wife and kids and johnny is struggling so if you’ve

and johnny is struggling so if you’ve

and johnny is struggling so if you’ve met Johnny actually his to-do list looks

met Johnny actually his to-do list looks

met Johnny actually his to-do list looks like this hen journey is far from being

like this hen journey is far from being

like this hen journey is far from being happy Johnny’s in burnout but as a

happy Johnny’s in burnout but as a

happy Johnny’s in burnout but as a market here I don’t want to listen to

market here I don’t want to listen to

market here I don’t want to listen to this

this

this I like Johnny because he looks good he

I like Johnny because he looks good he

I like Johnny because he looks good he looks very good but I can tell you

looks very good but I can tell you

looks very good but I can tell you Johnny he’s not part of the happy

Johnny he’s not part of the happy

Johnny he’s not part of the happy generation so who’s the happy generation

generation so who’s the happy generation

generation so who’s the happy generation that’s the question we here to answer

that’s the question we here to answer

that’s the question we here to answer tonight and I will tell you who’s really

tonight and I will tell you who’s really

tonight and I will tell you who’s really happy but to do so let me show you this

happy but to do so let me show you this

happy but to do so let me show you this this is the happy generation however

this is the happy generation however

this is the happy generation however when marketeers tend to picture the

when marketeers tend to picture the

when marketeers tend to picture the happy generation people below or be

happy generation people below or be

happy generation people below or be above 50 or about 55 above 60 they tend

above 50 or about 55 above 60 they tend

above 50 or about 55 above 60 they tend to picture them like this have you seen

to picture them like this have you seen

to picture them like this have you seen your parents or grandparents looking

your parents or grandparents looking

your parents or grandparents looking like this I mean you come home and you

like this I mean you come home and you

like this I mean you come home and you see them jumping in the garden like this

see them jumping in the garden like this

see them jumping in the garden like this I can tell you if it happens to me I’ll

I can tell you if it happens to me I’ll

I can tell you if it happens to me I’ll run I’ll probably do a paternity test

run I’ll probably do a paternity test

run I’ll probably do a paternity test because somehow something’s wrong you

because somehow something’s wrong you

because somehow something’s wrong you know genetically talking at be worried

know genetically talking at be worried

know genetically talking at be worried no this is not the reality

no this is not the reality

no this is not the reality so when marketeers are not picturing

so when marketeers are not picturing

so when marketeers are not picturing them like this let’s start picturing

them like this let’s start picturing

them like this let’s start picturing them like that

them like that

them like that which is somehow insulting they believe

which is somehow insulting they believe

which is somehow insulting they believe they’re not cool they will mock them

they’re not cool they will mock them

they’re not cool they will mock them they will make them feel that they are

they will make them feel that they are

they will make them feel that they are not part of the world anymore and the

not part of the world anymore and the

not part of the world anymore and the ones actually thinking that they will do

ones actually thinking that they will do

ones actually thinking that they will do a strong job towards

a strong job towards

a strong job towards seniors that’s what they do they do a

seniors that’s what they do they do a

seniors that’s what they do they do a very serious advertising so basically

very serious advertising so basically

very serious advertising so basically either you are being talked to in a way

either you are being talked to in a way

either you are being talked to in a way which is totally unrealistic or as a

which is totally unrealistic or as a

which is totally unrealistic or as a senior you are being talked to in a very

senior you are being talked to in a very

senior you are being talked to in a very rude way or you are talked to when you

rude way or you are talked to when you

rude way or you are talked to when you have a disorder and when you look at the

have a disorder and when you look at the

have a disorder and when you look at the age it seems that anytime we are talking

age it seems that anytime we are talking

age it seems that anytime we are talking about somebody senior apparently there

about somebody senior apparently there

about somebody senior apparently there is an earring problem or heat problem or

is an earring problem or heat problem or

is an earring problem or heat problem or whatever this is not the case this is

whatever this is not the case this is

whatever this is not the case this is really not the case let me tell you

really not the case let me tell you

really not the case let me tell you another secret this is my friend gorg

another secret this is my friend gorg

another secret this is my friend gorg since go was in his cave and realized

since go was in his cave and realized

since go was in his cave and realized that life was tough because his wife had

that life was tough because his wife had

that life was tough because his wife had been eaten by a dinosaur

been eaten by a dinosaur

been eaten by a dinosaur goke started to realize that he had to

goke started to realize that he had to

goke started to realize that he had to fight so he’s been fighting for freedom

fight so he’s been fighting for freedom

fight so he’s been fighting for freedom he’s been fighting for fire for security

he’s been fighting for fire for security

he’s been fighting for fire for security safety and since that man all

safety and since that man all

safety and since that man all generations up to the happy generation

generations up to the happy generation

generations up to the happy generation has been fighting for freedom

has been fighting for freedom

has been fighting for freedom intellectual freedom financial freedom

intellectual freedom financial freedom

intellectual freedom financial freedom any kind of freedom you can imagine and

any kind of freedom you can imagine and

any kind of freedom you can imagine and some I won’t name here the problem is we

some I won’t name here the problem is we

some I won’t name here the problem is we start going back down I just an example

start going back down I just an example

start going back down I just an example they invented the miniskirt hey that’s a

they invented the miniskirt hey that’s a

they invented the miniskirt hey that’s a great generation but we the younger

great generation but we the younger

great generation but we the younger generation when I work in companies what

generation when I work in companies what

generation when I work in companies what I hear is burnout I’m not hearing

I hear is burnout I’m not hearing

I hear is burnout I’m not hearing happiness in companies very few

happiness in companies very few

happiness in companies very few companies might want to install that

companies might want to install that

companies might want to install that when the majority of companies people

when the majority of companies people

when the majority of companies people are struggling and now I will give you

are struggling and now I will give you

are struggling and now I will give you another secret on market ears because

another secret on market ears because

another secret on market ears because market ears are not good at math very

market ears are not good at math very

market ears are not good at math very bad at math it’s a simple equation

bad at math it’s a simple equation

bad at math it’s a simple equation people about 50 in Europe represents 70%

people about 50 in Europe represents 70%

people about 50 in Europe represents 70% of the financial resources that’s nice

of the financial resources that’s nice

of the financial resources that’s nice yes however the represent 10% of the

yes however the represent 10% of the

yes however the represent 10% of the marketing investment so as a market here

marketing investment so as a market here

marketing investment so as a market here I will spend if you do the math 90% of

I will spend if you do the math 90% of

I will spend if you do the math 90% of on only 30% of the population so why as

on only 30% of the population so why as

on only 30% of the population so why as a market here am I refusing to talk to

a market here am I refusing to talk to

a market here am I refusing to talk to seniors am I

seniors am I

seniors am I right we through they’re not cool and

right we through they’re not cool and

right we through they’re not cool and not very cool senior people my god can

not very cool senior people my god can

not very cool senior people my god can you imagine that they’re not my age how

you imagine that they’re not my age how

you imagine that they’re not my age how could I find them cool but let me tell

could I find them cool but let me tell

could I find them cool but let me tell you another secret this is the coolest

you another secret this is the coolest

you another secret this is the coolest generation since the dinosaurs

generation since the dinosaurs

generation since the dinosaurs they’ve been dancing naked at Woodstock

they’ve been dancing naked at Woodstock

they’ve been dancing naked at Woodstock they’ve been launching the Rolling

they’ve been launching the Rolling

they’ve been launching the Rolling Stones The Beatles the Pele I mean they

Stones The Beatles the Pele I mean they

Stones The Beatles the Pele I mean they had a life in the 70s you would survive

had a life in the 70s you would survive

had a life in the 70s you would survive 10 minutes of this diet and we think we

10 minutes of this diet and we think we

10 minutes of this diet and we think we are cool we’re not they were very cool I

are cool we’re not they were very cool I

are cool we’re not they were very cool I speak to marketeers and they tell me hey

speak to marketeers and they tell me hey

speak to marketeers and they tell me hey yeah but they’re not into brands they

yeah but they’re not into brands they

yeah but they’re not into brands they buy private labels why do they buy

buy private labels why do they buy

buy private labels why do they buy private labels because they have no

private labels because they have no

private labels because they have no money and they’re walking like this and

money and they’re walking like this and

money and they’re walking like this and private labels probably they are the

private labels probably they are the

private labels probably they are the bottom shelf yes they did not help

bottom shelf yes they did not help

bottom shelf yes they did not help building brands at all all those brands

building brands at all all those brands

building brands at all all those brands are very new on the market and fairly

are very new on the market and fairly

are very new on the market and fairly new brands that actually only the young

new brands that actually only the young

new brands that actually only the young generation is helping developing now

generation is helping developing now

generation is helping developing now they’re really into brands so what’s the

they’re really into brands so what’s the

they’re really into brands so what’s the reason behind I will give you some

reason behind I will give you some

reason behind I will give you some figures the average age of buying a

figures the average age of buying a

figures the average age of buying a harley-davidson in Europe is 59 the

harley-davidson in Europe is 59 the

harley-davidson in Europe is 59 the average age of buying an Audi TT is 61

average age of buying an Audi TT is 61

average age of buying an Audi TT is 61 yes they own 80% of the luxury cars

yes they own 80% of the luxury cars

yes they own 80% of the luxury cars Johnny happy is driving a Twingo

so how on earth and not even a hybrid

so how on earth and not even a hybrid one so we need to look at those people

one so we need to look at those people

one so we need to look at those people in a different way I saw that in France

in a different way I saw that in France

in a different way I saw that in France the other day I will translate it for

the other day I will translate it for

the other day I will translate it for you it says a young individual old

you it says a young individual old

you it says a young individual old enough to be talked to normally I will

enough to be talked to normally I will

enough to be talked to normally I will turn it in a different way I will say

turn it in a different way I will say

turn it in a different way I will say old individual young enough to be talked

old individual young enough to be talked

old individual young enough to be talked to normally have you never seen how

to normally have you never seen how

to normally have you never seen how funny it is that when people talk to

funny it is that when people talk to

funny it is that when people talk to other people who are not their age they

other people who are not their age they

other people who are not their age they tend to adapt their language they speak

tend to adapt their language they speak

tend to adapt their language they speak to kids like this hello hello ie today

to kids like this hello hello ie today

to kids like this hello hello ie today and comes to granny and they’ll do the

and comes to granny and they’ll do the

and comes to granny and they’ll do the same hello granny you’re right and they

same hello granny you’re right and they

same hello granny you’re right and they will even yell because this is probably

will even yell because this is probably

will even yell because this is probably deaf and and you realize that why when I

deaf and and you realize that why when I

deaf and and you realize that why when I speak to somebody who’s not my age I

speak to somebody who’s not my age I

speak to somebody who’s not my age I start mocking or I start adapting kids

start mocking or I start adapting kids

start mocking or I start adapting kids or people about 50 are not stupid they

or people about 50 are not stupid they

or people about 50 are not stupid they speak the same language so we adapt

speak the same language so we adapt

speak the same language so we adapt because we start judging this is why

because we start judging this is why

because we start judging this is why today in marketing senior people they

today in marketing senior people they

today in marketing senior people they love advertising they love it they do

love advertising they love it they do

love advertising they love it they do love it apart from the advertising which

love it apart from the advertising which

love it apart from the advertising which is designed for them look at them I

is designed for them look at them I

is designed for them look at them I counted the teeth they have probably two

counted the teeth they have probably two

counted the teeth they have probably two times more teeth in their mouth than I

times more teeth in their mouth than I

times more teeth in their mouth than I have and they already dressed in white

have and they already dressed in white

have and they already dressed in white so market is probably already on the way

so market is probably already on the way

so market is probably already on the way to heaven yep that’s it yes advertising

to heaven yep that’s it yes advertising

to heaven yep that’s it yes advertising agencies have been forced to make that

agencies have been forced to make that

agencies have been forced to make that ad make an ad for seniors now yes dress

ad make an ad for seniors now yes dress

ad make an ad for seniors now yes dress them in white that’s it they’re already

them in white that’s it they’re already

them in white that’s it they’re already on the door oh come on let’s get serious

on the door oh come on let’s get serious

on the door oh come on let’s get serious or they do something like this yes

or they do something like this yes

or they do something like this yes because when you above 55 60 you

because when you above 55 60 you

because when you above 55 60 you definitely need a lift to climb the

definitely need a lift to climb the

definitely need a lift to climb the stairs how insulting this is not because

stairs how insulting this is not because

stairs how insulting this is not because you do marketing towards somebody who’s

you do marketing towards somebody who’s

you do marketing towards somebody who’s not your age that you have to mock that

not your age that you have to mock that

not your age that you have to mock that person and of something which is very

person and of something which is very

person and of something which is very important to bear in mind is that this

important to bear in mind is that this

important to bear in mind is that this person here let’s call you Francis

person here let’s call you Francis

person here let’s call you Francis Francis doesn’t see himself like this do

Francis doesn’t see himself like this do

Francis doesn’t see himself like this do you know how he sees himself that’s the

you know how he sees himself that’s the

you know how he sees himself that’s the way Francis sees himself and that’s the

way Francis sees himself and that’s the

way Francis sees himself and that’s the way he feels

way he feels

way he feels we never age we never age you know in

we never age we never age you know in

we never age we never age you know in our mind there is not something where

our mind there is not something where

our mind there is not something where you wake up in the morning is like oh

you wake up in the morning is like oh

you wake up in the morning is like oh I’m 40 oh I’m 50 damn I’m 60 and that’s

I’m 40 oh I’m 50 damn I’m 60 and that’s

I’m 40 oh I’m 50 damn I’m 60 and that’s it and all of a sudden something

it and all of a sudden something

it and all of a sudden something different in your way of thinking

different in your way of thinking

different in your way of thinking happens no no you still the same you

happens no no you still the same you

happens no no you still the same you still danced naked at Woodstock no

still danced naked at Woodstock no

still danced naked at Woodstock no matter your age and that’s what he

matter your age and that’s what he

matter your age and that’s what he remembers the problem with Francis is

remembers the problem with Francis is

remembers the problem with Francis is that he sees his friend Peter looking

that he sees his friend Peter looking

that he sees his friend Peter looking like this yes he’s got a different

like this yes he’s got a different

like this yes he’s got a different perception he was a Peter hore he looks

perception he was a Peter hore he looks

perception he was a Peter hore he looks oh look at all these means become yeah

oh look at all these means become yeah

oh look at all these means become yeah so can you imagine an advertising agency

so can you imagine an advertising agency

so can you imagine an advertising agency or marketing department looking a bit

or marketing department looking a bit

or marketing department looking a bit more like this you know like hey we’re

more like this you know like hey we’re

more like this you know like hey we’re having fun they look at Francis and

having fun they look at Francis and

having fun they look at Francis and Peter probably like this I had that

Peter probably like this I had that

Peter probably like this I had that experience you know yes we’ll do an ad

experience you know yes we’ll do an ad

experience you know yes we’ll do an ad on seniors what so this is complicated

on seniors what so this is complicated

on seniors what so this is complicated people do not see themselves the way

people do not see themselves the way

people do not see themselves the way they are and this is something which is

they are and this is something which is

they are and this is something which is very strong it’s called empathy and

very strong it’s called empathy and

very strong it’s called empathy and empathy is about looking other people

empathy is about looking other people

empathy is about looking other people not through your eyes and your judgement

not through your eyes and your judgement

not through your eyes and your judgement it’s about looking to other people

it’s about looking to other people

it’s about looking to other people through their eyes and trying to

through their eyes and trying to

through their eyes and trying to understand how they feel about this

understand how they feel about this

understand how they feel about this first of all seniors do not exist

first of all seniors do not exist

first of all seniors do not exist they’re the same age would you talk to

they’re the same age would you talk to

they’re the same age would you talk to them in the same way to which one would

them in the same way to which one would

them in the same way to which one would you go hello granny know that none of

you go hello granny know that none of

you go hello granny know that none of them none of them so there is no senior

them none of them so there is no senior

them none of them so there is no senior we are all the senior of somebody else

we are all the senior of somebody else

we are all the senior of somebody else age is a virtual thing and this is why I

age is a virtual thing and this is why I

age is a virtual thing and this is why I call it a non-judgmental if you want to

call it a non-judgmental if you want to

call it a non-judgmental if you want to do great marketing it’s about not

do great marketing it’s about not

do great marketing it’s about not judging others and marketing applies in

judging others and marketing applies in

judging others and marketing applies in your daily life this is about looking at

your daily life this is about looking at

your daily life this is about looking at other people through their own eyes

other people through their own eyes

other people through their own eyes because if you would look through the

because if you would look through the

because if you would look through the eyes of somebody 50 plus 60 plus 70 Plus

eyes of somebody 50 plus 60 plus 70 Plus

eyes of somebody 50 plus 60 plus 70 Plus this is what you would see

this is what you would see

this is what you would see this is what you would feel but this is

this is what you would feel but this is

this is what you would feel but this is important so let me ask you something

important so let me ask you something

important so let me ask you something how do you look at your parents or your

how do you look at your parents or your

how do you look at your parents or your grandparents your grandpa your grandma

grandparents your grandpa your grandma

grandparents your grandpa your grandma how do you think she or he feels when

how do you think she or he feels when

how do you think she or he feels when seeing his or her reflection in your

seeing his or her reflection in your

seeing his or her reflection in your eyes

eyes

eyes so let me finish with this how would you

so let me finish with this how would you

so let me finish with this how would you like to be looked at thank

like to be looked at thank

like to be looked at thank [Applause]

[Applause]

[Applause] you

”

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