[Applause] imagine the moment you’re about to log
imagine the moment you’re about to log
imagine the moment you’re about to log into a website a pesky window pops up
into a website a pesky window pops up
into a website a pesky window pops up prove your humanity you perform some
prove your humanity you perform some
prove your humanity you perform some massive feat of human intelligence like
massive feat of human intelligence like
massive feat of human intelligence like adding 6+6 and voila you’re in thanks
adding 6+6 and voila you’re in thanks
adding 6+6 and voila you’re in thanks WordPress in the future world of work it
WordPress in the future world of work it
WordPress in the future world of work it won’t be quite so easy to prove our
won’t be quite so easy to prove our
won’t be quite so easy to prove our humanity and the bigger question will be
humanity and the bigger question will be
humanity and the bigger question will be why will it matter that we’re human in
why will it matter that we’re human in
why will it matter that we’re human in the first place according to global
the first place according to global
the first place according to global consulting firm McKinsey approximately
consulting firm McKinsey approximately
consulting firm McKinsey approximately half of all worker activities can now be
half of all worker activities can now be
half of all worker activities can now be automated in fact that firm identified
automated in fact that firm identified
automated in fact that firm identified 70 entire occupations from baking to
70 entire occupations from baking to
70 entire occupations from baking to accounting in which 90% of human tasks
accounting in which 90% of human tasks
accounting in which 90% of human tasks could already be taken over by a machine
could already be taken over by a machine
could already be taken over by a machine just look at Watson this IBM
just look at Watson this IBM
just look at Watson this IBM supercomputer famously beat an
supercomputer famously beat an
supercomputer famously beat an international human jeopardy champion at
international human jeopardy champion at
international human jeopardy champion at his own game but Watson wasn’t done
his own game but Watson wasn’t done
his own game but Watson wasn’t done today dr. Watson is curing cancer
today dr. Watson is curing cancer
today dr. Watson is curing cancer leading diagnosticians from around the
leading diagnosticians from around the
leading diagnosticians from around the world are consulting Watson on their
world are consulting Watson on their
world are consulting Watson on their most troublesome cases even CEOs are
most troublesome cases even CEOs are
most troublesome cases even CEOs are changing their business models in
changing their business models in
changing their business models in response to automation
response to automation
response to automation according to PricewaterhouseCoopers 60%
according to PricewaterhouseCoopers 60%
according to PricewaterhouseCoopers 60% of CEOs will hire fewer humans in the
of CEOs will hire fewer humans in the
of CEOs will hire fewer humans in the next five years in response to
next five years in response to
next five years in response to automation
automation
automation last fall I wrote in the New York Times
last fall I wrote in the New York Times
last fall I wrote in the New York Times that we human beings hang our hats on
that we human beings hang our hats on
that we human beings hang our hats on the idea that some professions
the idea that some professions
the idea that some professions especially in caregiving can never be
especially in caregiving can never be
especially in caregiving can never be automated
automated
automated due to the sophisticated level of
due to the sophisticated level of
due to the sophisticated level of personal interaction required but
personal interaction required but
personal interaction required but according to Richard young executive
according to Richard young executive
according to Richard young executive director of intelligent future
director of intelligent future
director of intelligent future consulting and author of the new book
consulting and author of the new book
consulting and author of the new book heart of the Machine we should never say
heart of the Machine we should never say
heart of the Machine we should never say never starting in the mid Ott’s due to
never starting in the mid Ott’s due to
never starting in the mid Ott’s due to better computer hardware and algorithms
better computer hardware and algorithms
better computer hardware and algorithms we made some major leaps forward in deep
we made some major leaps forward in deep
we made some major leaps forward in deep learning as a result we’re now
learning as a result we’re now
learning as a result we’re now developing emotional computing and
developing emotional computing and
developing emotional computing and software programs that are aware of our
software programs that are aware of our
software programs that are aware of our moods and intentions and are able to
moods and intentions and are able to
moods and intentions and are able to respond accordingly just look at what
respond accordingly just look at what
respond accordingly just look at what Japan is doing in the era of social
Japan is doing in the era of social
Japan is doing in the era of social robotics rican and the Sumitomo rico
robotics rican and the Sumitomo rico
robotics rican and the Sumitomo rico company have launched robear a tall
company have launched robear a tall
company have launched robear a tall non-threatening gentle right nursing
non-threatening gentle right nursing
non-threatening gentle right nursing robot whose job is to interact with
robot whose job is to interact with
robot whose job is to interact with patients on a rudimentary level and help
patients on a rudimentary level and help
patients on a rudimentary level and help them move in and out of bed but I ask
them move in and out of bed but I ask
them move in and out of bed but I ask you as machines are capable of more and
you as machines are capable of more and
you as machines are capable of more and more where does that leave us as human
more where does that leave us as human
more where does that leave us as human professionals where should we be
professionals where should we be
professionals where should we be focusing our attentions in order to be
focusing our attentions in order to be
focusing our attentions in order to be marketable and competitive in the years
marketable and competitive in the years
marketable and competitive in the years to come I started thinking about this
to come I started thinking about this
to come I started thinking about this journey way back in 1988 when I was 12
journey way back in 1988 when I was 12
journey way back in 1988 when I was 12 years old growing up in Montgomery
years old growing up in Montgomery
years old growing up in Montgomery County Maryland just a few towns over
County Maryland just a few towns over
County Maryland just a few towns over from the headquarters of the world
from the headquarters of the world
from the headquarters of the world future Society the goal of that
future Society the goal of that
future Society the goal of that organization was to project current
organization was to project current
organization was to project current trends into the future and see how they
trends into the future and see how they
trends into the future and see how they would impact society my dad and I were
would impact society my dad and I were
would impact society my dad and I were really into science fiction dad was
really into science fiction dad was
really into science fiction dad was partial to Star Trek The Next Generation
partial to Star Trek The Next Generation
partial to Star Trek The Next Generation I was more into Orson Scott Card’s
I was more into Orson Scott Card’s
I was more into Orson Scott Card’s Ender’s Game series in any case we
Ender’s Game series in any case we
Ender’s Game series in any case we wanted to take a tour of the world
wanted to take a tour of the world
wanted to take a tour of the world future Society because we had just seen
future Society because we had just seen
future Society because we had just seen that the Los Angeles Times had asked the
that the Los Angeles Times had asked the
that the Los Angeles Times had asked the organization to conceptualize what that
organization to conceptualize what that
organization to conceptualize what that city would look like around 2017 and
city would look like around 2017 and
city would look like around 2017 and here’s what they came up with what I was
here’s what they came up with what I was
here’s what they came up with what I was excited about on the tour was the
excited about on the tour was the
excited about on the tour was the technology aspect and there was one
technology aspect and there was one
technology aspect and there was one technology that really got me excited it
technology that really got me excited it
technology that really got me excited it was called interactive television and
was called interactive television and
was called interactive television and here was the idea it would be a device
here was the idea it would be a device
here was the idea it would be a device that everyone would have in their hand
that everyone would have in their hand
that everyone would have in their hand and you could push a button and Boop
and you could push a button and Boop
and you could push a button and Boop instantaneously you could hear the Cosby
instantaneously you could hear the Cosby
instantaneously you could hear the Cosby Show episode you’d missed last Thursday
Show episode you’d missed last Thursday
Show episode you’d missed last Thursday night you’d push another button Boop
night you’d push another button Boop
night you’d push another button Boop instantly you’d be able to hear the new
instantly you’d be able to hear the new
instantly you’d be able to hear the new Madonna single you’ve been waiting all
Madonna single you’ve been waiting all
Madonna single you’ve been waiting all day for the radio to play it was
day for the radio to play it was
day for the radio to play it was entertainment on demand at its finest
entertainment on demand at its finest
entertainment on demand at its finest and I was hooked I knew that I wanted to
and I was hooked I knew that I wanted to
and I was hooked I knew that I wanted to become a futurist when I grew up I
become a futurist when I grew up I
become a futurist when I grew up I wanted to be one of those people that
wanted to be one of those people that
wanted to be one of those people that took current trends and projected them
took current trends and projected them
took current trends and projected them into future society well the world
into future society well the world
into future society well the world future Society was right interactive
future Society was right interactive
future Society was right interactive television it did become a thing in fact
television it did become a thing in fact
television it did become a thing in fact it was the precursor for the technology
it was the precursor for the technology
it was the precursor for the technology that all of you have within a foot of
that all of you have within a foot of
that all of you have within a foot of your person yes that’s the smartphone
your person yes that’s the smartphone
your person yes that’s the smartphone and I was right – I would become a
and I was right – I would become a
and I was right – I would become a futurist but it wouldn’t happen without
futurist but it wouldn’t happen without
futurist but it wouldn’t happen without a lot of
a lot of
a lot of reinvention the exact type of
reinvention the exact type of
reinvention the exact type of professional reinvention that all of you
professional reinvention that all of you
professional reinvention that all of you must undertake if you wish to remain
must undertake if you wish to remain
must undertake if you wish to remain competitive as machines and croch on
competitive as machines and croch on
competitive as machines and croch on your most marketable skills when I
your most marketable skills when I
your most marketable skills when I graduated from Northwestern I took a job
graduated from Northwestern I took a job
graduated from Northwestern I took a job at a large public relations agency in
at a large public relations agency in
at a large public relations agency in New York City it took me a few years to
New York City it took me a few years to
New York City it took me a few years to learn how to play the game but once I
learn how to play the game but once I
learn how to play the game but once I did I wasn’t sure the lifestyle was
did I wasn’t sure the lifestyle was
did I wasn’t sure the lifestyle was sustainable the competition was too
sustainable the competition was too
sustainable the competition was too fierce
fierce
fierce the hours were too long the work was too
the hours were too long the work was too
the hours were too long the work was too stressful plus my boss thought I was the
stressful plus my boss thought I was the
stressful plus my boss thought I was the second coming of the bad seed so I
second coming of the bad seed so I
second coming of the bad seed so I started putting the pieces in place to
started putting the pieces in place to
started putting the pieces in place to form my own consultancy as a business
form my own consultancy as a business
form my own consultancy as a business and workplace author speaker and
and workplace author speaker and
and workplace author speaker and futurist I wrote a couple of books I did
futurist I wrote a couple of books I did
futurist I wrote a couple of books I did a lot of work for free and then when my
a lot of work for free and then when my
a lot of work for free and then when my first child Jonah was born in 2008 I
first child Jonah was born in 2008 I
first child Jonah was born in 2008 I launched my business today I consider
launched my business today I consider
launched my business today I consider myself to be a true 21st century
myself to be a true 21st century
myself to be a true 21st century employee in the last six weeks I have
employee in the last six weeks I have
employee in the last six weeks I have been on 12 different projects I’ve had
been on 12 different projects I’ve had
been on 12 different projects I’ve had eight current clients I’ve been a member
eight current clients I’ve been a member
eight current clients I’ve been a member of four virtual teams and I’ve done two
of four virtual teams and I’ve done two
of four virtual teams and I’ve done two conference calls in the middle of the
conference calls in the middle of the
conference calls in the middle of the night my job is to identify my client’s
night my job is to identify my client’s
night my job is to identify my client’s needs before they know they have them my
needs before they know they have them my
needs before they know they have them my job is to look at the developments in my
job is to look at the developments in my
job is to look at the developments in my industry and understand where things are
industry and understand where things are
industry and understand where things are going next so that I know how and where
going next so that I know how and where
going next so that I know how and where I need to pivot if my client asks me a
I need to pivot if my client asks me a
I need to pivot if my client asks me a question and I don’t know the answer I’m
question and I don’t know the answer I’m
question and I don’t know the answer I’m responsible for figuring it out I’m
responsible for figuring it out I’m
responsible for figuring it out I’m going to go take a massive open online
going to go take a massive open online
going to go take a massive open online course I’m going to tap my network and
course I’m going to tap my network and
course I’m going to tap my network and the most important thing that I do is I
the most important thing that I do is I
the most important thing that I do is I teach organizations and individuals how
teach organizations and individuals how
teach organizations and individuals how to become as agile is I’ve learned how
to become as agile is I’ve learned how
to become as agile is I’ve learned how to be one of the ways that I do this is
to be one of the ways that I do this is
to be one of the ways that I do this is by teaching people about the three C’s
by teaching people about the three C’s
by teaching people about the three C’s of future work where we are going to
of future work where we are going to
of future work where we are going to need to focus our attentions in order to
need to focus our attentions in order to
need to focus our attentions in order to prove our humanity among smart machines
prove our humanity among smart machines
prove our humanity among smart machines the three C’s are collaboration
the three C’s are collaboration
the three C’s are collaboration customization and creativity let’s start
customization and creativity let’s start
customization and creativity let’s start with collaboration we all think we know
with collaboration we all think we know
with collaboration we all think we know how to collaborate we’ve been doing
how to collaborate we’ve been doing
how to collaborate we’ve been doing group projects since kindergarten we
group projects since kindergarten we
group projects since kindergarten we live in the air
live in the air
live in the air of open offices and communal eating
of open offices and communal eating
of open offices and communal eating spaces seriously don’t you want to walk
spaces seriously don’t you want to walk
spaces seriously don’t you want to walk into one of those restaurants and be
into one of those restaurants and be
into one of those restaurants and be like no I want a table for two not 20
like no I want a table for two not 20
like no I want a table for two not 20 but two but the way that we are
but two but the way that we are
but two but the way that we are collaborating is changing and that’s due
collaborating is changing and that’s due
collaborating is changing and that’s due in large part to the pervasiveness of
in large part to the pervasiveness of
in large part to the pervasiveness of something called the Internet of Things
something called the Internet of Things
something called the Internet of Things for those of you who are a little fuzzy
for those of you who are a little fuzzy
for those of you who are a little fuzzy on the term the Internet of Things
on the term the Internet of Things
on the term the Internet of Things refers to one device with an off-and-on
refers to one device with an off-and-on
refers to one device with an off-and-on switch speaking directly to another
switch speaking directly to another
switch speaking directly to another device with an off-and-on switch without
device with an off-and-on switch without
device with an off-and-on switch without human intermediating your printer can
human intermediating your printer can
human intermediating your printer can speak directly to your email can speak
speak directly to your email can speak
speak directly to your email can speak directly to an app in the cloud without
directly to an app in the cloud without
directly to an app in the cloud without you being directly involved and nowhere
you being directly involved and nowhere
you being directly involved and nowhere is the Internet of Things already more
is the Internet of Things already more
is the Internet of Things already more pervasive than in the sphere of
pervasive than in the sphere of
pervasive than in the sphere of manufacturing this is a black & decker
manufacturing this is a black & decker
manufacturing this is a black & decker plant and it’s the quietest plant on
plant and it’s the quietest plant on
plant and it’s the quietest plant on earth because the production lines are
earth because the production lines are
earth because the production lines are speaking directly to each other telling
speaking directly to each other telling
speaking directly to each other telling each other when input and output eats to
each other when input and output eats to
each other when input and output eats to slow down when it needs to speed up when
slow down when it needs to speed up when
slow down when it needs to speed up when there’s a problem one of many materials
there’s a problem one of many materials
there’s a problem one of many materials that are trapped via real-time location
that are trapped via real-time location
that are trapped via real-time location sensors these are the era of machine
sensors these are the era of machine
sensors these are the era of machine intelligence where there are fewer human
intelligence where there are fewer human
intelligence where there are fewer human beings in the plant where are they well
beings in the plant where are they well
beings in the plant where are they well those human beings who are there have
those human beings who are there have
those human beings who are there have far more strategic roles they have total
far more strategic roles they have total
far more strategic roles they have total visibility into operations they are able
visibility into operations they are able
visibility into operations they are able to provide essential intelligence to the
to provide essential intelligence to the
to provide essential intelligence to the human decision makers that run the plant
human decision makers that run the plant
human decision makers that run the plant and so I think the humans would agree
and so I think the humans would agree
and so I think the humans would agree that their role has been elevated and
that their role has been elevated and
that their role has been elevated and it’s more important than it ever was
it’s more important than it ever was
it’s more important than it ever was before even in our regular office
before even in our regular office
before even in our regular office buildings we will be changing the way
buildings we will be changing the way
buildings we will be changing the way that we collaborate machines will be
that we collaborate machines will be
that we collaborate machines will be talking to each other as much as they
talking to each other as much as they
talking to each other as much as they talk to us increasingly we’re going to
talk to us increasingly we’re going to
talk to us increasingly we’re going to see BOTS being our assistants being our
see BOTS being our assistants being our
see BOTS being our assistants being our colleagues and even our bosses thanks to
colleagues and even our bosses thanks to
colleagues and even our bosses thanks to advances in deep learning and artificial
advances in deep learning and artificial
advances in deep learning and artificial intelligence machines will have
intelligence machines will have
intelligence machines will have conversations they will recognize
conversations they will recognize
conversations they will recognize patterns they will solve business
patterns they will solve business
patterns they will solve business problems however in the regular
problems however in the regular
problems however in the regular professional office I think we’ll
professional office I think we’ll
professional office I think we’ll continue to see human involvement
continue to see human involvement
continue to see human involvement wherever there is a machine today there
wherever there is a machine today there
wherever there is a machine today there still must be a human
still must be a human
still must be a human behind it to build it to train it to
behind it to build it to train it to
behind it to build it to train it to manage it and to fix it when it’s broken
manage it and to fix it when it’s broken
manage it and to fix it when it’s broken we can’t do without humans in those
we can’t do without humans in those
we can’t do without humans in those roles for the time being if machines are
roles for the time being if machines are
roles for the time being if machines are going to truly add value to human
going to truly add value to human
going to truly add value to human activities the way that we collaborate
activities the way that we collaborate
activities the way that we collaborate with other human beings is going to be
with other human beings is going to be
with other human beings is going to be thrown a curveball as well have you
thrown a curveball as well have you
thrown a curveball as well have you recently been to a fancy downtown office
recently been to a fancy downtown office
recently been to a fancy downtown office building and marveled at the fact that
building and marveled at the fact that
building and marveled at the fact that there was no one there to appreciate the
there was no one there to appreciate the
there was no one there to appreciate the $1,000,000 art installation because the
$1,000,000 art installation because the
$1,000,000 art installation because the building was completely empty companies
building was completely empty companies
building was completely empty companies are eventually gonna wise up to the fact
are eventually gonna wise up to the fact
are eventually gonna wise up to the fact that in this era of virtual and remote
that in this era of virtual and remote
that in this era of virtual and remote work many people are working else when
work many people are working else when
work many people are working else when and elsewhere instead of investing in
and elsewhere instead of investing in
and elsewhere instead of investing in these large company sponsored physical
these large company sponsored physical
these large company sponsored physical presence they will lease chains of
presence they will lease chains of
presence they will lease chains of interconnected hubs that allow people to
interconnected hubs that allow people to
interconnected hubs that allow people to access space that they need to meet on
access space that they need to meet on
access space that they need to meet on demand we may not meet many of our
demand we may not meet many of our
demand we may not meet many of our colleagues in person anyway but how much
colleagues in person anyway but how much
colleagues in person anyway but how much will that matter according to Gartner by
will that matter according to Gartner by
will that matter according to Gartner by mid 21st century the human team will be
mid 21st century the human team will be
mid 21st century the human team will be comprised of something called the swarm
comprised of something called the swarm
comprised of something called the swarm the swarm refers to a team that is very
the swarm refers to a team that is very
the swarm refers to a team that is very quickly assembled for the express
quickly assembled for the express
quickly assembled for the express purpose of solving a specific business
purpose of solving a specific business
purpose of solving a specific business problem once the problem has been
problem once the problem has been
problem once the problem has been addressed the team is disbanded so I ask
addressed the team is disbanded so I ask
addressed the team is disbanded so I ask you how do you develop workplace
you how do you develop workplace
you how do you develop workplace relationships with people you might have
relationships with people you might have
relationships with people you might have only been working with for two weeks or
only been working with for two weeks or
only been working with for two weeks or even two days and then you might not
even two days and then you might not
even two days and then you might not have ever seen them face to face instead
have ever seen them face to face instead
have ever seen them face to face instead you might be working with them via
you might be working with them via
you might be working with them via immersive technologies like augmented
immersive technologies like augmented
immersive technologies like augmented reality virtual reality or even
reality virtual reality or even
reality virtual reality or even telepresence leading to interesting
telepresence leading to interesting
telepresence leading to interesting collaboration questions like if someone
collaboration questions like if someone
collaboration questions like if someone moves your telepresence robot in an
moves your telepresence robot in an
moves your telepresence robot in an effort to get it out of the way is he or
effort to get it out of the way is he or
effort to get it out of the way is he or she invading your personal space you
she invading your personal space you
she invading your personal space you tell me our next C refers to
tell me our next C refers to
tell me our next C refers to customization by mid-century no human
customization by mid-century no human
customization by mid-century no human beings job will be exactly the same
beings job will be exactly the same
beings job will be exactly the same for starters half of us will be working
for starters half of us will be working
for starters half of us will be working in the contract workforce otherwise
in the contract workforce otherwise
in the contract workforce otherwise known as the gig economy and will be
known as the gig economy and will be
known as the gig economy and will be continuously bidding for
continuously bidding for
continuously bidding for new projects via sites like upwork that
new projects via sites like upwork that
new projects via sites like upwork that means that your competition for jobs
means that your competition for jobs
means that your competition for jobs will not be the people sitting here in
will not be the people sitting here in
will not be the people sitting here in this room but rather it will be people
this room but rather it will be people
this room but rather it will be people with your skill set in countries like
with your skill set in countries like
with your skill set in countries like India China and Brazil which will become
India China and Brazil which will become
India China and Brazil which will become the leading exporters of qualified
the leading exporters of qualified
the leading exporters of qualified talent you will need to train and
talent you will need to train and
talent you will need to train and retrain all the time it won’t matter
retrain all the time it won’t matter
retrain all the time it won’t matter where you got your degree or when you
where you got your degree or when you
where you got your degree or when you got your degree you will be responsible
got your degree you will be responsible
got your degree you will be responsible for constantly tapping new sources of
for constantly tapping new sources of
for constantly tapping new sources of information to ensure that you are as
information to ensure that you are as
information to ensure that you are as marketable as you can be there will also
marketable as you can be there will also
marketable as you can be there will also be no such thing as looking at your boss
be no such thing as looking at your boss
be no such thing as looking at your boss and saying yes I’m going to move from
and saying yes I’m going to move from
and saying yes I’m going to move from point A to point B in my career in this
point A to point B in my career in this
point A to point B in my career in this era of nonlinear career paths and lattis
era of nonlinear career paths and lattis
era of nonlinear career paths and lattis careers you can move to any point you
careers you can move to any point you
careers you can move to any point you want you can move from point A to point
want you can move from point A to point
want you can move from point A to point R you can move from point A to point Z Z
R you can move from point A to point Z Z
R you can move from point A to point Z Z fortunately you will have some guidance
fortunately you will have some guidance
fortunately you will have some guidance in terms of where you should focus your
in terms of where you should focus your
in terms of where you should focus your attention organizations like MIT are
attention organizations like MIT are
attention organizations like MIT are developing productivity wearables that
developing productivity wearables that
developing productivity wearables that analyze patterns of human behavior and
analyze patterns of human behavior and
analyze patterns of human behavior and analytics to tell you the tasks at which
analytics to tell you the tasks at which
analytics to tell you the tasks at which you are most productive I bet you can’t
you are most productive I bet you can’t
you are most productive I bet you can’t wait for your robot boss to pull you off
wait for your robot boss to pull you off
wait for your robot boss to pull you off working on a client plan because your
working on a client plan because your
working on a client plan because your colleague in Brazil is doing it more
colleague in Brazil is doing it more
colleague in Brazil is doing it more efficiently that’s the era of 21st
efficiently that’s the era of 21st
efficiently that’s the era of 21st century job customization it isn’t just
century job customization it isn’t just
century job customization it isn’t just your career that will be customized
your career that will be customized
your career that will be customized every moment of every day will be
every moment of every day will be
every moment of every day will be optimized for your maximum productivity
optimized for your maximum productivity
optimized for your maximum productivity and efficiency the final C refers to
and efficiency the final C refers to
and efficiency the final C refers to creativity and this is perhaps the most
creativity and this is perhaps the most
creativity and this is perhaps the most important robust employment in the mid
important robust employment in the mid
important robust employment in the mid 21st century will depend on the
21st century will depend on the
21st century will depend on the unexpected non-routine and interactive
unexpected non-routine and interactive
unexpected non-routine and interactive contributions that only human beings can
contributions that only human beings can
contributions that only human beings can make and these contributions refer to
make and these contributions refer to
make and these contributions refer to human traits and skills like empathy
human traits and skills like empathy
human traits and skills like empathy like being able to innovate like being
like being able to innovate like being
like being able to innovate like being able to lead a team and what we are
able to lead a team and what we are
able to lead a team and what we are going to have to do is figure out a way
going to have to do is figure out a way
going to have to do is figure out a way to insert our creativity into technology
to insert our creativity into technology
to insert our creativity into technology driven processes case in point
driven processes case in point
driven processes case in point big day
big day
big day we all think we have more data than we
we all think we have more data than we
we all think we have more data than we know what to do with and software can
know what to do with and software can
know what to do with and software can help us make sense of some of that data
help us make sense of some of that data
help us make sense of some of that data but software isn’t perfect and I’m not
but software isn’t perfect and I’m not
but software isn’t perfect and I’m not convinced it ever will be perfect rather
convinced it ever will be perfect rather
convinced it ever will be perfect rather we need human beings to tell us when
we need human beings to tell us when
we need human beings to tell us when software is misleading or even wrong we
software is misleading or even wrong we
software is misleading or even wrong we need human beings to take a piece of
need human beings to take a piece of
need human beings to take a piece of data and extrapolate the meaningful
data and extrapolate the meaningful
data and extrapolate the meaningful business impact and deliver it to our
business impact and deliver it to our
business impact and deliver it to our human decision-makers we also need to be
human decision-makers we also need to be
human decision-makers we also need to be able to insert our creativity in areas
able to insert our creativity in areas
able to insert our creativity in areas where they’re unexpected we will able
where they’re unexpected we will able
where they’re unexpected we will able have to tinker and build like only
have to tinker and build like only
have to tinker and build like only creative human beings can do what about
creative human beings can do what about
creative human beings can do what about constructing applications that will
constructing applications that will
constructing applications that will solve real-world business problems in
solve real-world business problems in
solve real-world business problems in real time
real time
real time we call this thisand development and
we call this thisand development and
we call this thisand development and today you don’t have to be a programmer
today you don’t have to be a programmer
today you don’t have to be a programmer to take advantage of it
gamification and simulation offer the
gamification and simulation offer the promise of engaging and powerful career
promise of engaging and powerful career
promise of engaging and powerful career experiences gamification involves
experiences gamification involves
experiences gamification involves leveraging the elements of gameplay like
leveraging the elements of gameplay like
leveraging the elements of gameplay like competition and port scoring and rules
competition and port scoring and rules
competition and port scoring and rules but presents them in a real-life
but presents them in a real-life
but presents them in a real-life career-related scenario simulation
career-related scenario simulation
career-related scenario simulation involves putting us in a disruptive
involves putting us in a disruptive
involves putting us in a disruptive situation but in the virtual world so
situation but in the virtual world so
situation but in the virtual world so that there isn’t any risk to our
that there isn’t any risk to our
that there isn’t any risk to our businesses or ourselves but I asked you
businesses or ourselves but I asked you
businesses or ourselves but I asked you who creates these games who creates
who creates these games who creates
who creates these games who creates these scenarios is a machine really
these scenarios is a machine really
these scenarios is a machine really capable of predicting what will
capable of predicting what will
capable of predicting what will incentivize a human team that has just
incentivize a human team that has just
incentivize a human team that has just been downsized for the fifth time can a
been downsized for the fifth time can a
been downsized for the fifth time can a machine really predict how a group of
machine really predict how a group of
machine really predict how a group of human factory workers were will react in
human factory workers were will react in
human factory workers were will react in the immediate aftermath of a massive
the immediate aftermath of a massive
the immediate aftermath of a massive safety breach this is an area where
safety breach this is an area where
safety breach this is an area where machines are not qualified to take over
machines are not qualified to take over
machines are not qualified to take over for us any time soon this is an area
for us any time soon this is an area
for us any time soon this is an area where you and me can add our value but
where you and me can add our value but
where you and me can add our value but Mara Gandhi once said the future depends
Mara Gandhi once said the future depends
Mara Gandhi once said the future depends on what we do in the present you do not
on what we do in the present you do not
on what we do in the present you do not have to sit idly by and wait for a
have to sit idly by and wait for a
have to sit idly by and wait for a machine to take your job or render you
machine to take your job or render you
machine to take your job or render you unfulfilled for the rest of your life
unfulfilled for the rest of your life
unfulfilled for the rest of your life rather proceed with an
rather proceed with an
rather proceed with an attention stay on top of the
attention stay on top of the
attention stay on top of the developments in your industry to
developments in your industry to
developments in your industry to outsource and automate and figure out
outsource and automate and figure out
outsource and automate and figure out what you’re going to do next if
what you’re going to do next if
what you’re going to do next if something I’ve said here today resonates
something I’ve said here today resonates
something I’ve said here today resonates with you learn more about it become a
with you learn more about it become a
with you learn more about it become a spokesperson teach other people how they
spokesperson teach other people how they
spokesperson teach other people how they can prove their humanity in the age of
can prove their humanity in the age of
can prove their humanity in the age of smart machines learn new skills always
smart machines learn new skills always
smart machines learn new skills always experiment solve problems be innovative
experiment solve problems be innovative
experiment solve problems be innovative and add value
and add value
and add value remember no one and especially no
remember no one and especially no
remember no one and especially no machine has your unique combination of
machine has your unique combination of
machine has your unique combination of skills attributes and experiences when
skills attributes and experiences when
skills attributes and experiences when the time comes to prove your humanity
the time comes to prove your humanity
the time comes to prove your humanity you’ll be ready thank you
you’ll be ready thank you
you’ll be ready thank you [Applause]
”
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