
you want to believe nation today we’re going to talk about five ways to improve
going to talk about five ways to improve
going to talk about five ways to improve your communication skills connecting
your communication skills connecting
your communication skills connecting increases your influence in every
increases your influence in every
increases your influence in every situation for the foundation of the
situation for the foundation of the
situation for the foundation of the teaching today I want to make sure that
teaching today I want to make sure that
teaching today I want to make sure that we really have a grasp of why connecting
we really have a grasp of why connecting
we really have a grasp of why connecting with people is so vital so if you’ll go
with people is so vital so if you’ll go
with people is so vital so if you’ll go to the very first sentence in your note
to the very first sentence in your note
to the very first sentence in your note to the number one criteria for
to the number one criteria for
to the number one criteria for advancement and promotion for
advancement and promotion for
advancement and promotion for professionals is an ability to
professionals is an ability to
professionals is an ability to communicate effectively that I do
communicate effectively that I do
communicate effectively that I do believe I think the ability to connect
believe I think the ability to connect
believe I think the ability to connect and communicate so number one criteria
and communicate so number one criteria
and communicate so number one criteria for success with your family with your
for success with your family with your
for success with your family with your marriage with your children with your
marriage with your children with your
marriage with your children with your friends in the workplace the marketplace
friends in the workplace the marketplace
friends in the workplace the marketplace in the community if you have the ability
in the community if you have the ability
in the community if you have the ability to connect with people if you can
to connect with people if you can
to connect with people if you can communicate and connect not just
communicate and connect not just
communicate and connect not just communicate it takes you and literally
communicate it takes you and literally
communicate it takes you and literally gives you an eye a decided edge over
gives you an eye a decided edge over
gives you an eye a decided edge over others in the advancement of what we’re
others in the advancement of what we’re
others in the advancement of what we’re trying to accomplish
I’d like to suggest that there are four
I’d like to suggest that there are four really powerful cornerstones foundations
really powerful cornerstones foundations
really powerful cornerstones foundations that we can stand on if we want our
that we can stand on if we want our
that we can stand on if we want our speech to be powerful and to make change
speech to be powerful and to make change
speech to be powerful and to make change in the world fortunately these things
in the world fortunately these things
in the world fortunately these things spell a word the word is hail and it has
spell a word the word is hail and it has
spell a word the word is hail and it has a great definition as well I’m not
a great definition as well I’m not
a great definition as well I’m not talking about the stuff that falls from
talking about the stuff that falls from
talking about the stuff that falls from the sky and hits you on the head I’m
the sky and hits you on the head I’m
the sky and hits you on the head I’m talking about this definition to greet
talking about this definition to greet
talking about this definition to greet or acclaim enthusiastically which is I
or acclaim enthusiastically which is I
or acclaim enthusiastically which is I think how our words will be received if
think how our words will be received if
think how our words will be received if we stand on these four things so what do
we stand on these four things so what do
we stand on these four things so what do they stand for see if you can guess the
they stand for see if you can guess the
they stand for see if you can guess the H honesty of course being true in what
H honesty of course being true in what
H honesty of course being true in what you say being straight and clear the a
you say being straight and clear the a
you say being straight and clear the a is authenticity just being yourself a
is authenticity just being yourself a
is authenticity just being yourself a friend of mine described it as standing
friend of mine described it as standing
friend of mine described it as standing in your own truth which i think is a
in your own truth which i think is a
in your own truth which i think is a lovely way to put it
lovely way to put it
lovely way to put it the i’ is integrity being your word
the i’ is integrity being your word
the i’ is integrity being your word actually doing what you say and being
actually doing what you say and being
actually doing what you say and being somebody people can trust and the L is
somebody people can trust and the L is
somebody people can trust and the L is love I don’t mean romantic love but I do
love I don’t mean romantic love but I do
love I don’t mean romantic love but I do mean wishing people well for two reasons
mean wishing people well for two reasons
mean wishing people well for two reasons first of all I think absolute honesty
first of all I think absolute honesty
first of all I think absolute honesty may not be what we want I mean my
may not be what we want I mean my
may not be what we want I mean my goodness you look ugly this morning and
goodness you look ugly this morning and
goodness you look ugly this morning and perhaps that’s not necessary tempered
perhaps that’s not necessary tempered
perhaps that’s not necessary tempered with love of course honesty is a great
with love of course honesty is a great
with love of course honesty is a great thing but also if you’re really wishing
thing but also if you’re really wishing
thing but also if you’re really wishing somebody well it’s very hard to judge
somebody well it’s very hard to judge
somebody well it’s very hard to judge them at the same time I’m not even sure
them at the same time I’m not even sure
them at the same time I’m not even sure you can do those two things
you can do those two things
you can do those two things simultaneously
simultaneously
simultaneously so hail also now that’s what you say and
so hail also now that’s what you say and
so hail also now that’s what you say and it’s like the old song it is what you
it’s like the old song it is what you
it’s like the old song it is what you say it’s also the way that you say it
say it’s also the way that you say it
say it’s also the way that you say it you have an amazing toolbox this
you have an amazing toolbox this
you have an amazing toolbox this instrument is incredible and yet this is
instrument is incredible and yet this is
instrument is incredible and yet this is a toolbox that very few people have ever
a toolbox that very few people have ever
a toolbox that very few people have ever opened I’d like to have a little rum
opened I’d like to have a little rum
opened I’d like to have a little rum egde in there with you now just pull a
egde in there with you now just pull a
egde in there with you now just pull a few tools out that you might like to
few tools out that you might like to
few tools out that you might like to take away and play with which will
take away and play with which will
take away and play with which will increase the power of your speaking
increase the power of your speaking
increase the power of your speaking register for example now falsetto
register for example now falsetto
register for example now falsetto register may not be very useful most of
register may not be very useful most of
register may not be very useful most of the time but there’s a register in
the time but there’s a register in
the time but there’s a register in between I’m not going to get very
between I’m not going to get very
between I’m not going to get very technical about this for any of you who
technical about this for any of you who
technical about this for any of you who are voice coaches you can locate your
are voice coaches you can locate your
are voice coaches you can locate your voice however so if I talk up here and
voice however so if I talk up here and
voice however so if I talk up here and my nose you can hear the difference if I
my nose you can hear the difference if I
my nose you can hear the difference if I go down here and my throat which is
go down here and my throat which is
go down here and my throat which is where most of us speak from most of the
where most of us speak from most of the
where most of us speak from most of the time
time
time but if you want weight you need to go
but if you want weight you need to go
but if you want weight you need to go down here to the chest you hear the
down here to the chest you hear the
down here to the chest you hear the difference we vote for politicians with
difference we vote for politicians with
difference we vote for politicians with lower voices it’s true because we
lower voices it’s true because we
lower voices it’s true because we associate depth with power and with
associate depth with power and with
associate depth with power and with authority
authority
authority that’s register and we have Tambor it’s
that’s register and we have Tambor it’s
that’s register and we have Tambor it’s the the way your voice feels again the
the the way your voice feels again the
the the way your voice feels again the research shows that we prefer voices
research shows that we prefer voices
research shows that we prefer voices which are rich smooth warm like hot
which are rich smooth warm like hot
which are rich smooth warm like hot chocolate well if that’s not you that’s
chocolate well if that’s not you that’s
chocolate well if that’s not you that’s not the end of the world because you can
not the end of the world because you can
not the end of the world because you can train go get a voice coach and there are
train go get a voice coach and there are
train go get a voice coach and there are amazing things you can do with breathing
amazing things you can do with breathing
amazing things you can do with breathing with posture with exercises to improve
with posture with exercises to improve
with posture with exercises to improve the timbre of your voice then pros of
the timbre of your voice then pros of
the timbre of your voice then pros of the aisle of pros idli this is the sings
the aisle of pros idli this is the sings
the aisle of pros idli this is the sings on the meta language that we use in
on the meta language that we use in
on the meta language that we use in order to impart meaning it’s route 1 for
order to impart meaning it’s route 1 for
order to impart meaning it’s route 1 for meaning in conversation people who speak
meaning in conversation people who speak
meaning in conversation people who speak all on one note are really quite hard to
all on one note are really quite hard to
all on one note are really quite hard to listen to if they don’t have any prose
listen to if they don’t have any prose
listen to if they don’t have any prose idea at all that’s where the word
idea at all that’s where the word
idea at all that’s where the word monotonic comes from or monotonous
monotonic comes from or monotonous
monotonic comes from or monotonous monotone also we have repetitive prose
monotone also we have repetitive prose
monotone also we have repetitive prose idli now coming in where every sentence
idli now coming in where every sentence
idli now coming in where every sentence ends as if it were a question when it’s
ends as if it were a question when it’s
ends as if it were a question when it’s actually not a question it’s a statement
and if you repeat that one over and over
and if you repeat that one over and over it’s actually restricting your ability
it’s actually restricting your ability
it’s actually restricting your ability to communicate through prose adiy which
to communicate through prose adiy which
to communicate through prose adiy which i think is a shame so let’s try and
i think is a shame so let’s try and
i think is a shame so let’s try and break that habit pace I can get very
break that habit pace I can get very
break that habit pace I can get very very excited by saying something really
very excited by saying something really
very excited by saying something really really quickly or I can slow right down
really quickly or I can slow right down
really quickly or I can slow right down to emphasize and at the end of that of
to emphasize and at the end of that of
to emphasize and at the end of that of course is our old friend silence it’s
course is our old friend silence it’s
course is our old friend silence it’s nothing wrong with a bit of silence in a
nothing wrong with a bit of silence in a
nothing wrong with a bit of silence in a talk is there we don’t have to fill it
talk is there we don’t have to fill it
talk is there we don’t have to fill it the thumbs and ours can be very powerful
the thumbs and ours can be very powerful
the thumbs and ours can be very powerful of course pitch often goes along with
of course pitch often goes along with
of course pitch often goes along with pace to indicate arousal but you can do
pace to indicate arousal but you can do
pace to indicate arousal but you can do it just with pitch where did you leave
it just with pitch where did you leave
it just with pitch where did you leave my keys where did you leave my keys it’s
my keys where did you leave my keys it’s
my keys where did you leave my keys it’s a slightly different meaning in those
a slightly different meaning in those
a slightly different meaning in those two deliveries and finally volume I can
two deliveries and finally volume I can
two deliveries and finally volume I can get really excited by using volume sorry
get really excited by using volume sorry
get really excited by using volume sorry about that if I startled anybody or I
about that if I startled anybody or I
about that if I startled anybody or I can have you really pay attention by
can have you really pay attention by
can have you really pay attention by getting very quiet
getting very quiet
getting very quiet some people broadcast the whole time try
some people broadcast the whole time try
some people broadcast the whole time try not to do that that’s called sod casting
not to do that that’s called sod casting
not to do that that’s called sod casting imposing your sound on people around you
imposing your sound on people around you
imposing your sound on people around you carelessly and inconsiderately not nice
carelessly and inconsiderately not nice
carelessly and inconsiderately not nice of course where this all comes into play
of course where this all comes into play
of course where this all comes into play most of all is when you’ve got something
most of all is when you’ve got something
most of all is when you’ve got something really important to do it might be
really important to do it might be
really important to do it might be standing on a stage like this and giving
standing on a stage like this and giving
standing on a stage like this and giving a talk to people it might be proposing
a talk to people it might be proposing
a talk to people it might be proposing marriage asking for a raise a wedding
marriage asking for a raise a wedding
marriage asking for a raise a wedding speech whatever it is if it’s really
speech whatever it is if it’s really
speech whatever it is if it’s really important you owe it to yourself to look
important you owe it to yourself to look
important you owe it to yourself to look at this tool box and the engine that
at this tool box and the engine that
at this tool box and the engine that it’s going to work on and no engine
it’s going to work on and no engine
it’s going to work on and no engine works well without being warmed up warm
works well without being warmed up warm
works well without being warmed up warm up your voice I can say to you continue
up your voice I can say to you continue
up your voice I can say to you continue to do what you’re doing and working on
to do what you’re doing and working on
to do what you’re doing and working on yourself and working on your mindset and
yourself and working on your mindset and
yourself and working on your mindset and your presentation power because once you
your presentation power because once you
your presentation power because once you open your mouth as he said the world
open your mouth as he said the world
open your mouth as he said the world will now know who you are
will now know who you are
will now know who you are your ability and write this down to tell
your ability and write this down to tell
your ability and write this down to tell your story is key its major and how you
your story is key its major and how you
your story is key its major and how you present yourself 101 why is that
present yourself 101 why is that
present yourself 101 why is that important mr. Brown because when you
important mr. Brown because when you
important mr. Brown because when you meet someone and you want to do business
meet someone and you want to do business
meet someone and you want to do business with them people are asking three
with them people are asking three
with them people are asking three questions one on one small groups of
questions one on one small groups of
questions one on one small groups of large groups they’re asking
large groups they’re asking
large groups they’re asking who are you what do you have and why
who are you what do you have and why
who are you what do you have and why should I care that’s what they’re asking
should I care that’s what they’re asking
should I care that’s what they’re asking because in the business where you are
because in the business where you are
because in the business where you are trust is important am I correct
trust is important am I correct
trust is important am I correct confidence is important am I correct
confidence is important am I correct
confidence is important am I correct it’s a lot of skepticism around the
it’s a lot of skepticism around the
it’s a lot of skepticism around the industry because of things that have
industry because of things that have
industry because of things that have happened a major investment that people
happened a major investment that people
happened a major investment that people have to make am i correct so now they’re
have to make am i correct so now they’re
have to make am i correct so now they’re looking at you who are you and so your
looking at you who are you and so your
looking at you who are you and so your ability to tell your story who are you
ability to tell your story who are you
ability to tell your story who are you what do you have your ability to
what do you have your ability to
what do you have your ability to communicate that in a way that will
communicate that in a way that will
communicate that in a way that will connect with people in a way that will
connect with people in a way that will
connect with people in a way that will expand their minds in a way that will
expand their minds in a way that will
expand their minds in a way that will touch their heart in a way that will
touch their heart in a way that will
touch their heart in a way that will cause them to say this is the person
cause them to say this is the person
cause them to say this is the person that I want to put my trust in this is a
that I want to put my trust in this is a
that I want to put my trust in this is a person that I believe in this major
person that I believe in this major
person that I believe in this major decision that our family is about to
decision that our family is about to
decision that our family is about to make now that we should go with how many
make now that we should go with how many
make now that we should go with how many of you know that’s real raise your hands
of you know that’s real raise your hands
of you know that’s real raise your hands please
please
please one of the things I observe is simply
one of the things I observe is simply
one of the things I observe is simply this a lot of people are very careless
this a lot of people are very careless
this a lot of people are very careless with their language and so you know
with their language and so you know
with their language and so you know there’s a huge shift you can either be a
there’s a huge shift you can either be a
there’s a huge shift you can either be a victim or you can be a leader but you
victim or you can be a leader but you
victim or you can be a leader but you can’t be both and if you look at someone
can’t be both and if you look at someone
can’t be both and if you look at someone who is a victim a lot of their
who is a victim a lot of their
who is a victim a lot of their victimhood comes down to the words they
victimhood comes down to the words they
victimhood comes down to the words they use I mean the words you use either lift
use I mean the words you use either lift
use I mean the words you use either lift up your energy the words you use either
up your energy the words you use either
up your energy the words you use either make you more creative the words you use
make you more creative the words you use
make you more creative the words you use either allow you to do world-class
either allow you to do world-class
either allow you to do world-class things or the words you use deny your
things or the words you use deny your
things or the words you use deny your talents the words you use could reduce
talents the words you use could reduce
talents the words you use could reduce your energy the words you use could hurt
your energy the words you use could hurt
your energy the words you use could hurt your leadership so you have a choice
your leadership so you have a choice
your leadership so you have a choice every day at work and at home and out on
every day at work and at home and out on
every day at work and at home and out on the streets with strangers you can
the streets with strangers you can
the streets with strangers you can develop a victim vocabulary or the
develop a victim vocabulary or the
develop a victim vocabulary or the language of leadership and in this
language of leadership and in this
language of leadership and in this mastery session I want to walk you
mastery session I want to walk you
mastery session I want to walk you through some of my insights on those
through some of my insights on those
through some of my insights on those well words are powerful I mean words
well words are powerful I mean words
well words are powerful I mean words have destroyed nations I mean think
have destroyed nations I mean think
have destroyed nations I mean think about the great dictators they’re words
about the great dictators they’re words
about the great dictators they’re words of hatred they’re words of toxicity
of hatred they’re words of toxicity
of hatred they’re words of toxicity they’re words of breakdown cause the
they’re words of breakdown cause the
they’re words of breakdown cause the people around them to do sometimes
people around them to do sometimes
people around them to do sometimes incredibly terrifying acts and then you
incredibly terrifying acts and then you
incredibly terrifying acts and then you look at people like a Nelson Mandela or
look at people like a Nelson Mandela or
look at people like a Nelson Mandela or much
much
much luther king jr. or mother teresa you
luther king jr. or mother teresa you
luther king jr. or mother teresa you look at the great business builders you
look at the great business builders you
look at the great business builders you look at humanitarians you look at a lot
look at humanitarians you look at a lot
look at humanitarians you look at a lot of the great artists and they were so
of the great artists and they were so
of the great artists and they were so careful with their words and their words
careful with their words and their words
careful with their words and their words lifted people up and that’s really what
lifted people up and that’s really what
lifted people up and that’s really what great leaders do they use the language
great leaders do they use the language
great leaders do they use the language of leadership you look at a victim and
of leadership you look at a victim and
of leadership you look at a victim and they say things like this is a problem
they say things like this is a problem
they say things like this is a problem I’ve got a problem right here or I’m
I’ve got a problem right here or I’m
I’ve got a problem right here or I’m really scared about this or I hate that
really scared about this or I hate that
really scared about this or I hate that client or I hate this work or I’m sick
client or I hate this work or I’m sick
client or I hate this work or I’m sick of this day or I’m exhausted
of this day or I’m exhausted
of this day or I’m exhausted or I don’t like that or she never likes
or I don’t like that or she never likes
or I don’t like that or she never likes me it’s literally the language of
me it’s literally the language of
me it’s literally the language of toxicity and the words you use really
toxicity and the words you use really
toxicity and the words you use really are like a context or a framework or a
are like a context or a framework or a
are like a context or a framework or a stained-glass window on the way you see
stained-glass window on the way you see
stained-glass window on the way you see the world I mean here’s a game-changing
the world I mean here’s a game-changing
the world I mean here’s a game-changing insight you see the world not as it is
insight you see the world not as it is
insight you see the world not as it is you see the world as you are you see the
you see the world as you are you see the
you see the world as you are you see the world through a lens and your language
world through a lens and your language
world through a lens and your language forms that lens of belief I mean your
forms that lens of belief I mean your
forms that lens of belief I mean your lens of belief and your personal filter
lens of belief and your personal filter
lens of belief and your personal filter on reality is not really a true filter
on reality is not really a true filter
on reality is not really a true filter on reality it’s just the filter on
on reality it’s just the filter on
on reality it’s just the filter on reality that has formed as a result of
reality that has formed as a result of
reality that has formed as a result of all the words you’ve picked up from the
all the words you’ve picked up from the
all the words you’ve picked up from the moment you were born so when you were a
moment you were born so when you were a
moment you were born so when you were a little baby
little baby
little baby your mum and your dad use the language
your mum and your dad use the language
your mum and your dad use the language that they were taught when they were
that they were taught when they were
that they were taught when they were kids to use and if they use the language
kids to use and if they use the language
kids to use and if they use the language of victim itis and if they lose the
of victim itis and if they lose the
of victim itis and if they lose the language of victimhood like well you
language of victimhood like well you
language of victimhood like well you know you can’t do this I hate this I’m
know you can’t do this I hate this I’m
know you can’t do this I hate this I’m tired of this money doesn’t grow on
tired of this money doesn’t grow on
tired of this money doesn’t grow on trees be ordinary if you’re successful
trees be ordinary if you’re successful
trees be ordinary if you’re successful you’ll be hated all that messaging that
you’ll be hated all that messaging that
you’ll be hated all that messaging that we pick up from our parents and the
we pick up from our parents and the
we pick up from our parents and the media and the world around us and our
media and the world around us and our
media and the world around us and our peers the little kids that we used to
peers the little kids that we used to
peers the little kids that we used to play with in the playground or the
play with in the playground or the
play with in the playground or the friends that we had is teenagers that
friends that we had is teenagers that
friends that we had is teenagers that will either lift us up or tear us down
will either lift us up or tear us down
will either lift us up or tear us down so I guess what I’m trying to say and
so I guess what I’m trying to say and
so I guess what I’m trying to say and hopefully I’m making the point clearly
hopefully I’m making the point clearly
hopefully I’m making the point clearly for you but we see the world through
for you but we see the world through
for you but we see the world through this personal filter and a lot of this
this personal filter and a lot of this
this personal filter and a lot of this personal filter that drives our
personal filter that drives our
personal filter that drives our performance and our behavior is really
performance and our behavior is really
performance and our behavior is really constructed from the words that we’ve
constructed from the words that we’ve
constructed from the words that we’ve picked up and then the words we are
picked up and then the words we are
picked up and then the words we are taught to use and so the
taught to use and so the
taught to use and so the right-angle turn for you to create
right-angle turn for you to create
right-angle turn for you to create exponential energy mindset productivity
exponential energy mindset productivity
exponential energy mindset productivity creativity results in the world results
creativity results in the world results
creativity results in the world results in your life comes down to in part a
in your life comes down to in part a
in your life comes down to in part a really intelligent use of your words and
really intelligent use of your words and
really intelligent use of your words and like I said at the beginning of this
like I said at the beginning of this
like I said at the beginning of this mastery session most people are really
mastery session most people are really
mastery session most people are really unconscious about their words and that’s
unconscious about their words and that’s
unconscious about their words and that’s why most people are not getting rare
why most people are not getting rare
why most people are not getting rare error results so what are some of the
error results so what are some of the
error results so what are some of the words I encourage you to shift from well
words I encourage you to shift from well
words I encourage you to shift from well don’t talk about what you hate to do
don’t talk about what you hate to do
don’t talk about what you hate to do talk about what you love to do don’t
talk about what you love to do don’t
talk about what you love to do don’t talk about problems talk about
talk about problems talk about
talk about problems talk about opportunities don’t talk about what
opportunities don’t talk about what
opportunities don’t talk about what makes you tired talk about what makes
makes you tired talk about what makes
makes you tired talk about what makes you inspired don’t talk about your past
you inspired don’t talk about your past
you inspired don’t talk about your past talk about your future don’t talk about
talk about your future don’t talk about
talk about your future don’t talk about what broke your heart
what broke your heart
what broke your heart talk about what opens your heart don’t
talk about what opens your heart don’t
talk about what opens your heart don’t talk about what de spirits you talk
talk about what de spirits you talk
talk about what de spirits you talk about what you are fueled by don’t talk
about what you are fueled by don’t talk
about what you are fueled by don’t talk about the things within your life that
about the things within your life that
about the things within your life that are not working talk about the things in
are not working talk about the things in
are not working talk about the things in your life that are working don’t talk
your life that are working don’t talk
your life that are working don’t talk about your pain talk about your pleasure
about your pain talk about your pleasure
about your pain talk about your pleasure and you know if I if I were sitting with
and you know if I if I were sitting with
and you know if I if I were sitting with you right now coaching you I mean I am
you right now coaching you I mean I am
you right now coaching you I mean I am coaching you and what I would encourage
coaching you and what I would encourage
coaching you and what I would encourage you to do as soon as I finish this
you to do as soon as I finish this
you to do as soon as I finish this mastery session is pull out your journal
mastery session is pull out your journal
mastery session is pull out your journal and if you’re not journaling please
and if you’re not journaling please
and if you’re not journaling please start journaling because journaling is a
start journaling because journaling is a
start journaling because journaling is a ritual you want to install into your
ritual you want to install into your
ritual you want to install into your days Joan Didion said this I don’t know
days Joan Didion said this I don’t know
days Joan Didion said this I don’t know what I think until I write it down think
what I think until I write it down think
what I think until I write it down think about that I don’t know what I think
about that I don’t know what I think
about that I don’t know what I think until I write it down and so in your
until I write it down and so in your
until I write it down and so in your journal after this mastery session pull
journal after this mastery session pull
journal after this mastery session pull out a fresh page and draw a line down
out a fresh page and draw a line down
out a fresh page and draw a line down the center of the page and write about
the center of the page and write about
the center of the page and write about the language of victimhood and the
the language of victimhood and the
the language of victimhood and the language of leadership leadership and
language of leadership leadership and
language of leadership leadership and start to write down all the words you
start to write down all the words you
start to write down all the words you use in the sentences you employ that
use in the sentences you employ that
use in the sentences you employ that really are speaking that are really
really are speaking that are really
really are speaking that are really victims speak and then in the other
victims speak and then in the other
victims speak and then in the other column I want to start writing down the
column I want to start writing down the
column I want to start writing down the language of leadership the language that
language of leadership the language that
language of leadership the language that of today you will be committed to using
of today you will be committed to using
of today you will be committed to using so that you start to use the language of
so that you start to use the language of
so that you start to use the language of some of those world class and I’ve given
some of those world class and I’ve given
some of those world class and I’ve given you some examples but doing that
you some examples but doing that
you some examples but doing that exercise will make it really clear and
exercise will make it really clear and
exercise will make it really clear and as you know clarity breeds mastery
as you know clarity breeds mastery
as you know clarity breeds mastery bottom line is this you are built to be
bottom line is this you are built to be
bottom line is this you are built to be a leader you are not constructed to be a
a leader you are not constructed to be a
a leader you are not constructed to be a victim and once you get your words right
victim and once you get your words right
victim and once you get your words right you are going to start noticing daily
you are going to start noticing daily
you are going to start noticing daily shifts in your energy your focus your
shifts in your energy your focus your
shifts in your energy your focus your momentum your confidence and your output
momentum your confidence and your output
momentum your confidence and your output and when you start getting those words
and when you start getting those words
and when you start getting those words right you start lifting your
right you start lifting your
right you start lifting your professional life your personal life to
professional life your personal life to
professional life your personal life to a whole new level of wow and guess what
a whole new level of wow and guess what
a whole new level of wow and guess what that is what you are meant to do many
that is what you are meant to do many
that is what you are meant to do many nervous speakers distance themselves
nervous speakers distance themselves
nervous speakers distance themselves physically if you’ve ever seen a nervous
physically if you’ve ever seen a nervous
physically if you’ve ever seen a nervous speaker present he or she will say
speaker present he or she will say
speaker present he or she will say something like this welcome I am really
something like this welcome I am really
something like this welcome I am really excited to be here with you they pull as
excited to be here with you they pull as
excited to be here with you they pull as far away from you as possible because
far away from you as possible because
far away from you as possible because you threatened us speakers you make us
you threatened us speakers you make us
you threatened us speakers you make us nervous so we want to get away from you
nervous so we want to get away from you
nervous so we want to get away from you we do the same thing linguistically we
we do the same thing linguistically we
we do the same thing linguistically we use language that distances ourselves
use language that distances ourselves
use language that distances ourselves it’s not unusual to hear a nervous
it’s not unusual to hear a nervous
it’s not unusual to hear a nervous speaker say something like one must
speaker say something like one must
speaker say something like one must consider the ramifications or today
consider the ramifications or today
consider the ramifications or today we’re going to cover step 1 step 2 step
we’re going to cover step 1 step 2 step
we’re going to cover step 1 step 2 step 3
3
3 that’s very distancing language to be
that’s very distancing language to be
that’s very distancing language to be more conversational use conversational
more conversational use conversational
more conversational use conversational language instead of one must consider
language instead of one must consider
language instead of one must consider say this is important to you we all need
say this is important to you we all need
say this is important to you we all need to be concerned with do you hear that
to be concerned with do you hear that
to be concerned with do you hear that inclusive conversational language has to
inclusive conversational language has to
inclusive conversational language has to do with the pronouns instead of step 1
do with the pronouns instead of step 1
do with the pronouns instead of step 1 step 2 step 3 first what we need to do
step 2 step 3 first what we need to do
step 2 step 3 first what we need to do is this the second thing you should
is this the second thing you should
is this the second thing you should consider is here use conversational
consider is here use conversational
consider is here use conversational language rapport is power earlier today
language rapport is power earlier today
language rapport is power earlier today we said anything you want to achieve
we said anything you want to achieve
we said anything you want to achieve anything you want to learn master
anything you want to learn master
anything you want to learn master experience there’s somebody out there
experience there’s somebody out there
experience there’s somebody out there who has a life experience the
who has a life experience the
who has a life experience the understanding the network the capital
understanding the network the capital
understanding the network the capital the thing you need to be able to achieve
the thing you need to be able to achieve
the thing you need to be able to achieve it but they’re not going to give you
it but they’re not going to give you
it but they’re not going to give you what they want or they’ll give you what
what they want or they’ll give you what
what they want or they’ll give you what you want rather a need until you first
you want rather a need until you first
you want rather a need until you first give them what they want need and you’re
give them what they want need and you’re
give them what they want need and you’re not even going to find out what they
not even going to find out what they
not even going to find out what they want need until you first
want need until you first
want need until you first get in a relationship of rapport if you
get in a relationship of rapport if you
get in a relationship of rapport if you don’t do that you’re never gonna learn
don’t do that you’re never gonna learn
don’t do that you’re never gonna learn anything report our what is a
anything report our what is a
anything report our what is a relationship of rapport rapport means
relationship of rapport rapport means
relationship of rapport rapport means total responsiveness between people when
total responsiveness between people when
total responsiveness between people when someone is totally responding to you and
someone is totally responding to you and
someone is totally responding to you and you’re totally responding that you’re in
you’re totally responding that you’re in
you’re totally responding that you’re in rapport there’s that connection it’s
rapport there’s that connection it’s
rapport there’s that connection it’s that spark that happens in certain
that spark that happens in certain
that spark that happens in certain communications or relationships now
communications or relationships now
communications or relationships now everybody wants to create rapport have
everybody wants to create rapport have
everybody wants to create rapport have it but most people only get rapport with
it but most people only get rapport with
it but most people only get rapport with people who are like whom themselves and
people who are like whom themselves and
people who are like whom themselves and they lose with everybody else which
they lose with everybody else which
they lose with everybody else which means you’ve got a very limited world so
means you’ve got a very limited world so
means you’ve got a very limited world so we want to take it to a different level
we want to take it to a different level
we want to take it to a different level so let’s say for example if I said to
so let’s say for example if I said to
so let’s say for example if I said to you right now guys I want you to go out
you right now guys I want you to go out
you right now guys I want you to go out to a local restaurant or bar and I want
to a local restaurant or bar and I want
to a local restaurant or bar and I want you to meet somebody
you to meet somebody
you to meet somebody and I want you to develop rapport with
and I want you to develop rapport with
and I want you to develop rapport with them I can actual them how many feel
them I can actual them how many feel
them I can actual them how many feel like you to do that no problem say I and
like you to do that no problem say I and
like you to do that no problem say I and if you’re not raising your hand you’re
if you’re not raising your hand you’re
if you’re not raising your hand you’re probably selling yourself short of
probably selling yourself short of
probably selling yourself short of course you could how would you do it
course you could how would you do it
course you could how would you do it though you walk in this restaurant a bar
though you walk in this restaurant a bar
though you walk in this restaurant a bar you meet somebody and you engage them in
you meet somebody and you engage them in
you meet somebody and you engage them in conversation by asking a few what
conversation by asking a few what
conversation by asking a few what questions now is it possible to ask a
questions now is it possible to ask a
questions now is it possible to ask a few questions and have a conversation go
few questions and have a conversation go
few questions and have a conversation go boom just die is that possible yes or no
boom just die is that possible yes or no
boom just die is that possible yes or no so questions don’t create rapport
so questions don’t create rapport
so questions don’t create rapport questions or a tool use to dig for
questions or a tool use to dig for
questions or a tool use to dig for something what are you digging for we
something what are you digging for we
something what are you digging for we ask these questions you’re trying to
ask these questions you’re trying to
ask these questions you’re trying to find something in what that’s right so
find something in what that’s right so
find something in what that’s right so write your notes rapport is created by a
write your notes rapport is created by a
write your notes rapport is created by a feeling of commonality rapport is
feeling of commonality rapport is
feeling of commonality rapport is created by a feeling of commonality
created by a feeling of commonality
created by a feeling of commonality rapport is created by a feeling of
rapport is created by a feeling of
rapport is created by a feeling of commonality we people we feel like we
commonality we people we feel like we
commonality we people we feel like we have something in common with someone
have something in common with someone
have something in common with someone there’s a spark now here’s the problem
there’s a spark now here’s the problem
there’s a spark now here’s the problem if rapport is created by feeling of
if rapport is created by feeling of
if rapport is created by feeling of commonality most people try to get
commonality most people try to get
commonality most people try to get rapport by using words but you’ve
rapport by using words but you’ve
rapport by using words but you’ve already learned something what
already learned something what
already learned something what percentage of our communication skills
percentage of our communication skills
percentage of our communication skills are words what percentage seven percent
are words what percentage seven percent
are words what percentage seven percent which means you’re leaving out
which means you’re leaving out
which means you’re leaving out ninety-three percent of your skills
ninety-three percent of your skills
ninety-three percent of your skills which is why most people don’t get
which is why most people don’t get
which is why most people don’t get rapport with a large number of people
rapport with a large number of people
rapport with a large number of people yeah we need you to walk on a restaurant
yeah we need you to walk on a restaurant
yeah we need you to walk on a restaurant a bar and go hi what’s your name where
a bar and go hi what’s your name where
a bar and go hi what’s your name where are you from why are you here in person
are you from why are you here in person
are you from why are you here in person says my name is Abbey I’m from Iraq I’m
says my name is Abbey I’m from Iraq I’m
says my name is Abbey I’m from Iraq I’m a terrorist I’m here to kill people and
a terrorist I’m here to kill people and
a terrorist I’m here to kill people and you go amazing me too
you go amazing me too
you go amazing me too ooh now see words don’t always work do
ooh now see words don’t always work do
ooh now see words don’t always work do they but there is something that always
they but there is something that always
they but there is something that always works to get rapport and that’s
works to get rapport and that’s
works to get rapport and that’s something called matching and mirroring
something called matching and mirroring
something called matching and mirroring matching and mirroring now matching and
matching and mirroring now matching and
matching and mirroring now matching and mirroring came about 35 years ago when
mirroring came about 35 years ago when
mirroring came about 35 years ago when it’s we’ve all done matching airing our
it’s we’ve all done matching airing our
it’s we’ve all done matching airing our whole lives but the person who pointed
whole lives but the person who pointed
whole lives but the person who pointed out was Milton Erickson dr. Erickson was
out was Milton Erickson dr. Erickson was
out was Milton Erickson dr. Erickson was a genius what he did was he was a
a genius what he did was he was a
a genius what he did was he was a medical doctor but he also was a
medical doctor but he also was a
medical doctor but he also was a psychologist and a hypnotherapist
psychologist and a hypnotherapist
psychologist and a hypnotherapist probably the best that ever lived and
probably the best that ever lived and
probably the best that ever lived and people would come to see him who try to
people would come to see him who try to
people would come to see him who try to change everything anywhere else in their
change everything anywhere else in their
change everything anywhere else in their life nothing at work they see him for
life nothing at work they see him for
life nothing at work they see him for one session he’d handle it and the
one session he’d handle it and the
one session he’d handle it and the reason is because he understood
reason is because he understood
reason is because he understood something he understood that you have
something he understood that you have
something he understood that you have both a conscious mind in his
both a conscious mind in his
both a conscious mind in his subconscious mind and he knew the
subconscious mind and he knew the
subconscious mind and he knew the subconscious is more powerful it’s a
subconscious is more powerful it’s a
subconscious is more powerful it’s a part that makes your heart beat a
part that makes your heart beat a
part that makes your heart beat a hundred thousand times a day without him
hundred thousand times a day without him
hundred thousand times a day without him to think about so he knew if he could
to think about so he knew if he could
to think about so he knew if he could influence your subconscious mind he
influence your subconscious mind he
influence your subconscious mind he could change anything and that’s what he
could change anything and that’s what he
could change anything and that’s what he did but here’s how he did it he had
did but here’s how he did it he had
did but here’s how he did it he had polio so he was in a wheelchair so he
polio so he was in a wheelchair so he
polio so he was in a wheelchair so he spent an enormous amount of time
spent an enormous amount of time
spent an enormous amount of time studying people and he began to notice
studying people and he began to notice
studying people and he began to notice something about human beings that when
something about human beings that when
something about human beings that when human beings got together if they got in
human beings got together if they got in
human beings got together if they got in rapport a relationship of responsiveness
rapport a relationship of responsiveness
rapport a relationship of responsiveness they became like each other in a variety
they became like each other in a variety
they became like each other in a variety of ways what he called they mirrored
of ways what he called they mirrored
of ways what he called they mirrored each other now I’ve taught this for 25
each other now I’ve taught this for 25
each other now I’ve taught this for 25 years I’m sure you’ve heard of it I’ve
years I’m sure you’ve heard of it I’ve
years I’m sure you’ve heard of it I’ve written in my books and it’s been taught
written in my books and it’s been taught
written in my books and it’s been taught in a variety of other areas now but it’s
in a variety of other areas now but it’s
in a variety of other areas now but it’s one thing to know it intellectually or
one thing to know it intellectually or
one thing to know it intellectually or to understand it’s another thing to know
to understand it’s another thing to know
to understand it’s another thing to know it what you’re doing it that’s what I
it what you’re doing it that’s what I
it what you’re doing it that’s what I want to get you to do tonight so you
want to get you to do tonight so you
want to get you to do tonight so you have a real experience of it that you
have a real experience of it that you
have a real experience of it that you won’t forget but here’s the basis of it
won’t forget but here’s the basis of it
won’t forget but here’s the basis of it people like people who are like whom
people like people who are like whom
people like people who are like whom themselves and people don’t like people
themselves and people don’t like people
themselves and people don’t like people who are not like themselves to be more
who are not like themselves to be more
who are not like themselves to be more specific write this down people like
specific write this down people like
specific write this down people like people who are like themselves or who
people who are like themselves or who
people who are like themselves or who are like how they would like to be
are like how they would like to be
are like how they would like to be people like people who are like
people like people who are like
people like people who are like themselves or are how they would like to
themselves or are how they would like to
themselves or are how they would like to be people like people are like
be people like people are like
be people like people are like themselves or how they would like to be
themselves or how they would like to be
themselves or how they would like to be so question I’d like you to think of
so question I’d like you to think of
so question I’d like you to think of someone you really really like a lot and
someone you really really like a lot and
someone you really really like a lot and then if you would raise your hand this
then if you would raise your hand this
then if you would raise your hand this person is either like you
person is either like you
person is either like you or they’re like how you want to be if
or they’re like how you want to be if
or they’re like how you want to be if that’s true enhance AI of course that’s
that’s true enhance AI of course that’s
that’s true enhance AI of course that’s why I like them now think of someone you
why I like them now think of someone you
why I like them now think of someone you don’t like I’m sure you like everyone
don’t like I’m sure you like everyone
don’t like I’m sure you like everyone but if you once were a nun spiritual
but if you once were a nun spiritual
but if you once were a nun spiritual person and felt these feelings some of
person and felt these feelings some of
person and felt these feelings some of you don’t like raise your hand up
you don’t like raise your hand up
you don’t like raise your hand up they’re not like you or they’re not like
they’re not like you or they’re not like
they’re not like you or they’re not like how you want to be if that’s true raise
how you want to be if that’s true raise
how you want to be if that’s true raise your hand say aye and that’s the
your hand say aye and that’s the
your hand say aye and that’s the opposite people don’t like people who
opposite people don’t like people who
opposite people don’t like people who are not like them or are not like how
are not like them or are not like how
are not like them or are not like how they want to be that’s the bottom line
they want to be that’s the bottom line
they want to be that’s the bottom line of it so this concept Erickson noticed
of it so this concept Erickson noticed
of it so this concept Erickson noticed he used it in the following way watch me
he used it in the following way watch me
he used it in the following way watch me if you came to see dr. Erickson instead
if you came to see dr. Erickson instead
if you came to see dr. Erickson instead of talking to you intellectually and try
of talking to you intellectually and try
of talking to you intellectually and try to get through to you he’d go right for
to get through to you he’d go right for
to get through to you he’d go right for the jugular by getting your nervous
the jugular by getting your nervous
the jugular by getting your nervous system connected to him getting rapport
system connected to him getting rapport
system connected to him getting rapport so if you came to him and you said dr.
so if you came to him and you said dr.
so if you came to him and you said dr. Erickson I don’t know this is a waste of
Erickson I don’t know this is a waste of
Erickson I don’t know this is a waste of time I’ve I’ve tried everything and I
time I’ve I’ve tried everything and I
time I’ve I’ve tried everything and I don’t know I think I should just go he
don’t know I think I should just go he
don’t know I think I should just go he would do this he’d go I’m sure it looks
would do this he’d go I’m sure it looks
would do this he’d go I’m sure it looks that way on the surface but you haven’t
that way on the surface but you haven’t
that way on the surface but you haven’t tried this so you haven’t tried
tried this so you haven’t tried
tried this so you haven’t tried everything and I think you should stay
everything and I think you should stay
everything and I think you should stay the person go Oh something about this
the person go Oh something about this
the person go Oh something about this guy I like you know he’s not over the
guy I like you know he’s not over the
guy I like you know he’s not over the top you know I mean he’s like really
top you know I mean he’s like really
top you know I mean he’s like really real there’s just somebody in the feels
real there’s just somebody in the feels
real there’s just somebody in the feels down-home and real to me right if you
down-home and real to me right if you
down-home and real to me right if you came to see him as a dr. Erickson I’ve
came to see him as a dr. Erickson I’ve
came to see him as a dr. Erickson I’ve tried everything as a waste of my time
tried everything as a waste of my time
tried everything as a waste of my time I’m out of here he’d say you out
I’m out of here he’d say you out
I’m out of here he’d say you out you haven’t tried everything you’ve not
you haven’t tried everything you’ve not
you haven’t tried everything you’ve not done this before you’re staying right
done this before you’re staying right
done this before you’re staying right here okay goes hey I like this guy’s got
here okay goes hey I like this guy’s got
here okay goes hey I like this guy’s got some spunk kick ass maybe he could do
some spunk kick ass maybe he could do
some spunk kick ass maybe he could do some see he became like the pee blues
some see he became like the pee blues
some see he became like the pee blues communicating with and what it was is
communicating with and what it was is
communicating with and what it was is whatever they put out he sent the same
whatever they put out he sent the same
whatever they put out he sent the same message back like biofeedback and then
message back like biofeedback and then
message back like biofeedback and then trained them to him so that when he
trained them to him so that when he
trained them to him so that when he didn’t told her unconscious what to do
didn’t told her unconscious what to do
didn’t told her unconscious what to do their brain just did it that was his
their brain just did it that was his
their brain just did it that was his power so my personal take on this on
power so my personal take on this on
power so my personal take on this on improving your communication skills
improving your communication skills
improving your communication skills comes down to authenticity I think there
comes down to authenticity I think there
comes down to authenticity I think there are definitely tricks and tools and ways
are definitely tricks and tools and ways
are definitely tricks and tools and ways to position yourself that can work but
to position yourself that can work but
to position yourself that can work but at the end of the day for me it’s about
at the end of the day for me it’s about
at the end of the day for me it’s about being authentic whether that’s talking
being authentic whether that’s talking
being authentic whether that’s talking somebody one-on-one and communicating
somebody one-on-one and communicating
somebody one-on-one and communicating just with them or whether that’s one too
just with them or whether that’s one too
just with them or whether that’s one too many like this for you guys or in front
many like this for you guys or in front
many like this for you guys or in front of a group or doing a presentation I
of a group or doing a presentation I
of a group or doing a presentation I think the authenticity is super
think the authenticity is super
think the authenticity is super important and so if you’re talking to
important and so if you’re talking to
important and so if you’re talking to somebody why you know if you’re trying
somebody why you know if you’re trying
somebody why you know if you’re trying to show appreciation you’re trying to
to show appreciation you’re trying to
to show appreciation you’re trying to thank them for something then tell them
thank them for something then tell them
thank them for something then tell them what it actually means to you if you’re
what it actually means to you if you’re
what it actually means to you if you’re getting on stage and talking about your
getting on stage and talking about your
getting on stage and talking about your product or service tell them what that
product or service tell them what that
product or service tell them what that actually means to you whether it’s the
actually means to you whether it’s the
actually means to you whether it’s the product itself whether it’s the
product itself whether it’s the
product itself whether it’s the opportunity to be there just being more
opportunity to be there just being more
opportunity to be there just being more you being more human showing more
you being more human showing more
you being more human showing more emotion and being authentic I think
emotion and being authentic I think
emotion and being authentic I think really matters I think too many people
really matters I think too many people
really matters I think too many people have surface-level conversations what’s
have surface-level conversations what’s
have surface-level conversations what’s the first thing that you always tell
the first thing that you always tell
the first thing that you always tell somebody or ask somebody when you meet
somebody or ask somebody when you meet
somebody or ask somebody when you meet them it’s well how are you doing there
them it’s well how are you doing there
them it’s well how are you doing there how was your weekend and you fall into
how was your weekend and you fall into
how was your weekend and you fall into the same pattern of talking about stuff
the same pattern of talking about stuff
the same pattern of talking about stuff just to fill the void and not actually
just to fill the void and not actually
just to fill the void and not actually get to anything deep and meaningful
get to anything deep and meaningful
get to anything deep and meaningful where if you can get into the practice
where if you can get into the practice
where if you can get into the practice of really being authentic of listening
of really being authentic of listening
of really being authentic of listening to somebody or expressing concern or
to somebody or expressing concern or
to somebody or expressing concern or sharing what you’re excited about with
sharing what you’re excited about with
sharing what you’re excited about with emotion and not just staying at that
emotion and not just staying at that
emotion and not just staying at that surface level again whether it’s
surface level again whether it’s
surface level again whether it’s community one on communicating
community one on communicating
community one on communicating one-on-one or communicating to a group I
one-on-one or communicating to a group I
one-on-one or communicating to a group I feel like it’s really important and I
feel like it’s really important and I
feel like it’s really important and I don’t know that I am necessarily the
don’t know that I am necessarily the
don’t know that I am necessarily the best communicator in the world but I’ve
best communicator in the world but I’ve
best communicator in the world but I’ve always had more success in getting my
always had more success in getting my
always had more success in getting my message across when it’s coming from
message across when it’s coming from
message across when it’s coming from here and when I can try to express that
here and when I can try to express that
here and when I can try to express that even though I use the wrong words you
even though I use the wrong words you
even though I use the wrong words you never use the wrong gestures even if I’m
never use the wrong gestures even if I’m
never use the wrong gestures even if I’m you know nervous or awkward when I’m
you know nervous or awkward when I’m
you know nervous or awkward when I’m saying something that is deeply
saying something that is deeply
saying something that is deeply meaningful and personal to me when I’m
meaningful and personal to me when I’m
meaningful and personal to me when I’m that authentic then the message tends to
that authentic then the message tends to
that authentic then the message tends to connect that much better and I hope it
connect that much better and I hope it
connect that much better and I hope it helps you too so thank you guys so much
helps you too so thank you guys so much
helps you too so thank you guys so much for watching I made this video because
for watching I made this video because
for watching I made this video because shibam aurora asked me to so if there’s
shibam aurora asked me to so if there’s
shibam aurora asked me to so if there’s a topic you’d like me to cover in the
a topic you’d like me to cover in the
a topic you’d like me to cover in the next edition of believe life leave in
next edition of believe life leave in
next edition of believe life leave in the comments below and I’ll see what I
the comments below and I’ll see what I
the comments below and I’ll see what I can do
can do
can do I’d also love to know what you learned
I’d also love to know what you learned
I’d also love to know what you learned today what was the most important lesson
today what was the most important lesson
today what was the most important lesson you took from this video what changes
you took from this video what changes
you took from this video what changes are you going to make in your
are you going to make in your
are you going to make in your communication Skiles Skiles styles or
communication Skiles Skiles styles or
communication Skiles Skiles styles or what are you going to try out what’s
what are you going to try out what’s
what are you going to try out what’s something new different that you’re
something new different that you’re
something new different that you’re going to try to change after watching
going to try to change after watching
going to try to change after watching this video leave in the comments below
this video leave in the comments below
this video leave in the comments below and I will join in the discussion
and I will join in the discussion
and I will join in the discussion finally I want to give a quick shout out
finally I want to give a quick shout out
finally I want to give a quick shout out to Tamera Campbell from Tam cam photo
to Tamera Campbell from Tam cam photo
to Tamera Campbell from Tam cam photo comm go check her out tomorrow thank you
comm go check her out tomorrow thank you
comm go check her out tomorrow thank you so much for buying a copy of my book
so much for buying a copy of my book
so much for buying a copy of my book really
really
really really really means a lot to me she’s
really really means a lot to me she’s
really really means a lot to me she’s got tons of energy and fire as well so
got tons of energy and fire as well so
got tons of energy and fire as well so that was a fun conversation email for
that was a fun conversation email for
that was a fun conversation email for those of you guys who are interested in
those of you guys who are interested in
those of you guys who are interested in getting the potential shout-out on the
getting the potential shout-out on the
getting the potential shout-out on the future video make sure to pick up a copy
future video make sure to pick up a copy
future video make sure to pick up a copy of the book and email in your receipt so
of the book and email in your receipt so
of the book and email in your receipt so you can keep track and send you the
you can keep track and send you the
you can keep track and send you the bonuses too thank you guys so much for
bonuses too thank you guys so much for
bonuses too thank you guys so much for watching have an amazing day continue to
watching have an amazing day continue to
watching have an amazing day continue to believe or whatever your one word is and
believe or whatever your one word is and
believe or whatever your one word is and I’ll see you soon
”
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