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Counter Vulnerability | Gordan Bedford | TEDxCityUHongKong


[Applause]

[Applause] thank you there is a town in southern

thank you there is a town in southern

thank you there is a town in southern Iraq sanae-san province that you’ve

Iraq sanae-san province that you’ve

Iraq sanae-san province that you’ve probably never heard of the town’s

probably never heard of the town’s

probably never heard of the town’s 35,000 people go about their lives much

35,000 people go about their lives much

35,000 people go about their lives much like you right

like you right

like you right they go to the market they meet with

they go to the market they meet with

they go to the market they meet with friends over a meal or a cup of thick

friends over a meal or a cup of thick

friends over a meal or a cup of thick black tea they talk the latest gossip

black tea they talk the latest gossip

black tea they talk the latest gossip their hopes for the future and they

their hopes for the future and they

their hopes for the future and they dream at night it’s how life has been

dream at night it’s how life has been

dream at night it’s how life has been there for generations the town’s name is

there for generations the town’s name is

there for generations the town’s name is in the jar I’ll come in on the 24th of

in the jar I’ll come in on the 24th of

in the jar I’ll come in on the 24th of June 2003 six flesh army role military

June 2003 six flesh army role military

June 2003 six flesh army role military police Redcaps

police Redcaps

police Redcaps enter the town to begin the task of

enter the town to begin the task of

enter the town to begin the task of rebuilding the local police station and

rebuilding the local police station and

rebuilding the local police station and training recruits to fit after the brief

training recruits to fit after the brief

training recruits to fit after the brief war to destroy the infrastructure in the

war to destroy the infrastructure in the

war to destroy the infrastructure in the area these would have been the first

area these would have been the first

area these would have been the first step back to normality and back 10 a.m.

step back to normality and back 10 a.m.

step back to normality and back 10 a.m. that day they arrived in the town and

that day they arrived in the town and

that day they arrived in the town and they were greeted warming for about

they were greeted warming for about

they were greeted warming for about thirty minutes

thirty minutes

thirty minutes they shared team of the town elders and

they shared team of the town elders and

they shared team of the town elders and they talked about the best way to return

they talked about the best way to return

they talked about the best way to return to effective policing after the

to effective policing after the

to effective policing after the destruction of Saddam’s ruling Baath

destruction of Saddam’s ruling Baath

destruction of Saddam’s ruling Baath Party this was a simple mission this

Party this was a simple mission this

Party this was a simple mission this wasn’t gonna be a hard assignment

wasn’t gonna be a hard assignment

wasn’t gonna be a hard assignment military intelligence evaluated the town

military intelligence evaluated the town

military intelligence evaluated the town and they assessed it as low risk and

and they assessed it as low risk and

and they assessed it as low risk and benign so low risk and so benign in fact

benign so low risk and so benign in fact

benign so low risk and so benign in fact that the red caps were only carried 50

that the red caps were only carried 50

that the red caps were only carried 50 rounds of ammunition down from the

rounds of ammunition down from the

rounds of ammunition down from the normal 600 bullets that each one of them

normal 600 bullets that each one of them

normal 600 bullets that each one of them with character and they’ve been provided

with character and they’ve been provided

with character and they’ve been provided only with emergency radios that were

only with emergency radios that were

only with emergency radios that were antiquated and too bulky to care

despite this assessment of low risk by

despite this assessment of low risk by midday just two hours after arriving in

midday just two hours after arriving in

midday just two hours after arriving in the town

the town

the town all thick soldiers have been murdered

all thick soldiers have been murdered

all thick soldiers have been murdered shot dead huddled in the back room of

shot dead huddled in the back room of

shot dead huddled in the back room of the police station they come to rebuild

the police station they come to rebuild

the police station they come to rebuild by a mob armed with automatic weapons so

by a mob armed with automatic weapons so

by a mob armed with automatic weapons so this event affected me deeply at the

this event affected me deeply at the

this event affected me deeply at the moment they will have Ling in that room

moment they will have Ling in that room

moment they will have Ling in that room being surrounded by murderous crowd I

being surrounded by murderous crowd I

being surrounded by murderous crowd I was also into southern Iraq I was a

was also into southern Iraq I was a

was also into southern Iraq I was a captain in the British Army serving in

captain in the British Army serving in

captain in the British Army serving in the same province serving in the same

the same province serving in the same

the same province serving in the same brigade as the Red Hat’s after the war

brigade as the Red Hat’s after the war

brigade as the Red Hat’s after the war fighting has finished I was carrying out

fighting has finished I was carrying out

fighting has finished I was carrying out the role of a military intelligence

the role of a military intelligence

the role of a military intelligence officer I met and I served with each one

officer I met and I served with each one

officer I met and I served with each one of the six red caps so of course as you

of the six red caps so of course as you

of the six red caps so of course as you can imagine I asked myself at how could

can imagine I asked myself at how could

can imagine I asked myself at how could this possibly happen when we’ve been so

this possibly happen when we’ve been so

this possibly happen when we’ve been so sure and so confident that the risk was

sure and so confident that the risk was

sure and so confident that the risk was like how did things end up like this an

like how did things end up like this an

like how did things end up like this an initiate I came to the conclusion that

initiate I came to the conclusion that

initiate I came to the conclusion that we just got it wrong we missed something

we just got it wrong we missed something

we just got it wrong we missed something we made a tragic miscalculation we

we made a tragic miscalculation we

we made a tragic miscalculation we didn’t understand the area all the

didn’t understand the area all the

didn’t understand the area all the people as well as we thought but even

people as well as we thought but even

people as well as we thought but even with the advantage of hindsight I

with the advantage of hindsight I

with the advantage of hindsight I couldn’t find that thing that we’ve

couldn’t find that thing that we’ve

couldn’t find that thing that we’ve missed I couldn’t find what we’d

missed I couldn’t find what we’d

missed I couldn’t find what we’d overlooked or misunderstood and standing

overlooked or misunderstood and standing

overlooked or misunderstood and standing here in front of you 13 years later I

here in front of you 13 years later I

here in front of you 13 years later I can still tell you that the risk of an

can still tell you that the risk of an

can still tell you that the risk of an armed mob turning on a team of British

armed mob turning on a team of British

armed mob turning on a team of British soldiers who’ve gone there to help them

soldiers who’ve gone there to help them

soldiers who’ve gone there to help them to rebuild was alone no question and

to rebuild was alone no question and

to rebuild was alone no question and even if an angry count had congregated

even if an angry count had congregated

even if an angry count had congregated then they would have told the soldiers

then they would have told the soldiers

then they would have told the soldiers to leave

to leave

to leave and told him to never come back to us

and told him to never come back to us

and told him to never come back to us there was no way and living killed so in

there was no way and living killed so in

there was no way and living killed so in my soul searching in my question and in

my soul searching in my question and in

my soul searching in my question and in my seeking to understand I had a

my seeking to understand I had a

my seeking to understand I had a realization and I realized that we

realization and I realized that we

realization and I realized that we hadn’t got it wrong

hadn’t got it wrong

hadn’t got it wrong I realized that tragically we’ve got it

I realized that tragically we’ve got it

I realized that tragically we’ve got it right but we’ve got it right Union

right but we’ve got it right Union

right but we’ve got it right Union completely flawed system and that flawed

completely flawed system and that flawed

completely flawed system and that flawed system was the conformity that we

system was the conformity that we

system was the conformity that we followed and it’s using the system of

followed and it’s using the system of

followed and it’s using the system of risk for as long as people have been

risk for as long as people have been

risk for as long as people have been around risk has been our way of dealing

around risk has been our way of dealing

around risk has been our way of dealing with danger today let’s call this

with danger today let’s call this

with danger today let’s call this version one risk operating one device at

version one risk operating one device at

version one risk operating one device at a time when things were simple when we

a time when things were simple when we

a time when things were simple when we lived in caves and everything’s out

lived in caves and everything’s out

lived in caves and everything’s out there trying to kill us

there trying to kill us

there trying to kill us whether it be saber-toothed tiger or so

whether it be saber-toothed tiger or so

whether it be saber-toothed tiger or so we had to look at everything and stack

we had to look at everything and stack

we had to look at everything and stack them up to understand which one was most

them up to understand which one was most

them up to understand which one was most likely to come knocking today so that we

likely to come knocking today so that we

likely to come knocking today so that we could do something about it

could do something about it

could do something about it only this way could we survive but with

only this way could we survive but with

only this way could we survive but with today’s complexities with the challenges

today’s complexities with the challenges

today’s complexities with the challenges that we face the speed of human

that we face the speed of human

that we face the speed of human interaction this model that would be

interaction this model that would be

interaction this model that would be performing to four generations is no

performing to four generations is no

performing to four generations is no longer relevant

longer relevant

longer relevant we need to upgrade from version one risk

we need to upgrade from version one risk

we need to upgrade from version one risk operating model to a new version – so

operating model to a new version – so

operating model to a new version – so and this is really important kind of

and this is really important kind of

and this is really important kind of everything on this go forward talking

everything on this go forward talking

everything on this go forward talking about that version one risk is the

about that version one risk is the

about that version one risk is the concept of risk that we all understand

concept of risk that we all understand

concept of risk that we all understand we use every day and that has been

we use every day and that has been

we use every day and that has been around for generations version two is

around for generations version two is

around for generations version two is something a new and updated

red keys some tom was one of the red

red keys some tom was one of the red caps murdered in the jar alchemy that

caps murdered in the jar alchemy that

caps murdered in the jar alchemy that day Tom was murdered just four days

day Tom was murdered just four days

day Tom was murdered just four days before his 21st birthday in his letters

before his 21st birthday in his letters

before his 21st birthday in his letters and phone calls home rage remembers that

and phone calls home rage remembers that

and phone calls home rage remembers that his son didn’t talk about risk Gregor

his son didn’t talk about risk Gregor

his son didn’t talk about risk Gregor and his son spoke about feeling acutely

and his son spoke about feeling acutely

and his son spoke about feeling acutely aware an uncharacteristic disturbed by

aware an uncharacteristic disturbed by

aware an uncharacteristic disturbed by his own vulnerability in the chart al

his own vulnerability in the chart al

his own vulnerability in the chart al Kabeer

Kabeer

Kabeer under version 1 risk operating model as

under version 1 risk operating model as

under version 1 risk operating model as I’ve said there was no question and it

I’ve said there was no question and it

I’ve said there was no question and it was low risk but any brief soldier in

was low risk but any brief soldier in

was low risk but any brief soldier in that town with only 50 rounds of

that town with only 50 rounds of

that town with only 50 rounds of ammunition and no protection and no

ammunition and no protection and no

ammunition and no protection and no chance of backup was without question

chance of backup was without question

chance of backup was without question exceptionally

if instead of looking at the risk there

if instead of looking at the risk there trying to figure out if something could

trying to figure out if something could

trying to figure out if something could go wrong which focused on vulnerability

go wrong which focused on vulnerability

go wrong which focused on vulnerability and phrase with those six team members

and phrase with those six team members

and phrase with those six team members have ever gone into that town alone

have ever gone into that town alone

have ever gone into that town alone without body armor with no protection

without body armor with no protection

without body armor with no protection and with no support

and it’s not just in situations as

and it’s not just in situations as tragic life-threatening or an engine of

tragic life-threatening or an engine of

tragic life-threatening or an engine of war where this is true we see the

war where this is true we see the

war where this is true we see the version one was operating model being

version one was operating model being

version one was operating model being used completely adequately to try and

used completely adequately to try and

used completely adequately to try and control today’s complex threats

control today’s complex threats

control today’s complex threats coroico Bolden was a london-based

coroico Bolden was a london-based

coroico Bolden was a london-based trainer when his three-year scam cost

trainer when his three-year scam cost

trainer when his three-year scam cost the UBS bank one and a half billion u.s.

the UBS bank one and a half billion u.s.

the UBS bank one and a half billion u.s. dollars in 2011 when he was released

dollars in 2011 when he was released

dollars in 2011 when he was released from prison earlier this year he said

from prison earlier this year he said

from prison earlier this year he said that if fights continued to chase the

that if fights continued to chase the

that if fights continued to chase the same level of profitability as in the

same level of profitability as in the

same level of profitability as in the past then the only way to generate these

past then the only way to generate these

past then the only way to generate these profits is to take more risk to put it

profits is to take more risk to put it

profits is to take more risk to put it another way banks remain cripplingly

another way banks remain cripplingly

another way banks remain cripplingly vulnerable to rogue traders despite all

vulnerable to rogue traders despite all

vulnerable to rogue traders despite all the controls they’re put in place

the controls they’re put in place

the controls they’re put in place because they’re happy to accept and are

because they’re happy to accept and are

because they’re happy to accept and are complacent around risk okay now I do

complacent around risk okay now I do

complacent around risk okay now I do have a small job for you today I know

have a small job for you today I know

have a small job for you today I know you weren’t expecting this as billions

you weren’t expecting this as billions

you weren’t expecting this as billions and I understand that it’s it’s a high

and I understand that it’s it’s a high

and I understand that it’s it’s a high pressure on you got there it’s out there

pressure on you got there it’s out there

pressure on you got there it’s out there doing good audience in everybody’s eyes

doing good audience in everybody’s eyes

doing good audience in everybody’s eyes on you don’t worry I’m going to keep it

on you don’t worry I’m going to keep it

on you don’t worry I’m going to keep it really really simple and straightforward

really really simple and straightforward

really really simple and straightforward what I wanted to do is right now or even

what I wanted to do is right now or even

what I wanted to do is right now or even if that’s too much of a challenge just

if that’s too much of a challenge just

if that’s too much of a challenge just think about your favorite color

so I was just talking about how banks

so I was just talking about how banks surround themselves with risk despite

surround themselves with risk despite

surround themselves with risk despite the known history with road traders in

the known history with road traders in

the known history with road traders in the 2008 crash so let’s compare the

the 2008 crash so let’s compare the

the 2008 crash so let’s compare the bank’s version one approach to Google

bank’s version one approach to Google

bank’s version one approach to Google and Facebook Google and Facebook embrace

and Facebook Google and Facebook embrace

and Facebook Google and Facebook embrace version 2 and actively seek out on the

version 2 and actively seek out on the

version 2 and actively seek out on the hood in May this year Facebook a 10 year

hood in May this year Facebook a 10 year

hood in May this year Facebook a 10 year old boy in Finland

old boy in Finland

old boy in Finland ten thousand US dollars because he

ten thousand US dollars because he

ten thousand US dollars because he identified vulnerability in this truck

identified vulnerability in this truck

identified vulnerability in this truck that made it possible for hackers to

that made it possible for hackers to

that made it possible for hackers to delete the comments from other users

delete the comments from other users

delete the comments from other users currently Google has a hundred thousand

currently Google has a hundred thousand

currently Google has a hundred thousand US dollars up for grabs if you can hack

US dollars up for grabs if you can hack

US dollars up for grabs if you can hack Chromebook software and expose its

Chromebook software and expose its

Chromebook software and expose its vulnerability Google and Facebook aren’t

vulnerability Google and Facebook aren’t

vulnerability Google and Facebook aren’t looking at the risk of hacking

looking at the risk of hacking

looking at the risk of hacking they are using version two to actively

they are using version two to actively

they are using version two to actively seek out how its vulnerable to being

seek out how its vulnerable to being

seek out how its vulnerable to being hacked under version 1 risk operating

hacked under version 1 risk operating

hacked under version 1 risk operating model what we try to do is we try to

model what we try to do is we try to

model what we try to do is we try to calculate likelihood and then we use it

calculate likelihood and then we use it

calculate likelihood and then we use it to prioritize risks or to satisfy

to prioritize risks or to satisfy

to prioritize risks or to satisfy ourselves at their control casinos and

ourselves at their control casinos and

ourselves at their control casinos and banks use the Lorelei’s members to

banks use the Lorelei’s members to

banks use the Lorelei’s members to understand likelihood and then to set

understand likelihood and then to set

understand likelihood and then to set favorable odds if a game is based on the

favorable odds if a game is based on the

favorable odds if a game is based on the toss of a coin the likelihood of the

toss of a coin the likelihood of the

toss of a coin the likelihood of the coin landing on heads or tails is

coin landing on heads or tails is

coin landing on heads or tails is completely objective they can’t be

completely objective they can’t be

completely objective they can’t be influenced by human made over time you

influenced by human made over time you

influenced by human made over time you toss the coin a billion times it will

toss the coin a billion times it will

toss the coin a billion times it will land 50% heads and 50% tails and in some

land 50% heads and 50% tails and in some

land 50% heads and 50% tails and in some bad news for all you professional

bad news for all you professional

bad news for all you professional gamblers here with a payout of less than

gamblers here with a payout of less than

gamblers here with a payout of less than 2 to 1 a house will win that’s why

2 to 1 a house will win that’s why

2 to 1 a house will win that’s why casino has a chandelier and not a strip

casino has a chandelier and not a strip

casino has a chandelier and not a strip light

but unlike it unlike a coin people are

but unlike it unlike a coin people are unpredictable and inconsistent what

unpredictable and inconsistent what

unpredictable and inconsistent what makes the world an amazing place for a

makes the world an amazing place for a

makes the world an amazing place for a diversity full of challenge and

diversity full of challenge and

diversity full of challenge and excitement they’re trying to apply the

excitement they’re trying to apply the

excitement they’re trying to apply the law of large numbers to volatile

law of large numbers to volatile

law of large numbers to volatile subjective human behavior it’s

subjective human behavior it’s

subjective human behavior it’s fundamentally for sure and yet this is

fundamentally for sure and yet this is

fundamentally for sure and yet this is what we do on the version 1 risk

what we do on the version 1 risk

what we do on the version 1 risk management operating system

ok so favorite color remember a tough

ok so favorite color remember a tough assignment is to write very good yellow

assignment is to write very good yellow

assignment is to write very good yellow somebody say I’m somebody from the back

turquoise so using version 1.0 risk

turquoise so using version 1.0 risk operating system it’s a bit like asking

operating system it’s a bit like asking

operating system it’s a bit like asking you all to agree on a collective

you all to agree on a collective

you all to agree on a collective favorite color

favorite color

favorite color you’ve got completely diverse opinions

you’ve got completely diverse opinions

you’ve got completely diverse opinions based on your personal taste your

based on your personal taste your

based on your personal taste your natural biases your upbringing your

natural biases your upbringing your

natural biases your upbringing your culture your history with recent

culture your history with recent

culture your history with recent experiences or whatever and yet this is

experiences or whatever and yet this is

experiences or whatever and yet this is what we try to do with our version 1

what we try to do with our version 1

what we try to do with our version 1 risk operating under version 1 operating

risk operating under version 1 operating

risk operating under version 1 operating what we try to do is we try to neatly

what we try to do is we try to neatly

what we try to do is we try to neatly put risk into a box or as what we should

put risk into a box or as what we should

put risk into a box or as what we should be doing is climbing out of the box and

be doing is climbing out of the box and

be doing is climbing out of the box and going hunting for vulnerabilities

using the version 1.0 risk operating

using the version 1.0 risk operating system or anything involving nature or

system or anything involving nature or

system or anything involving nature or people is flawed in the 1960s a version

people is flawed in the 1960s a version

people is flawed in the 1960s a version 1 risk assessment soon to be built

1 risk assessment soon to be built

1 risk assessment soon to be built Fukushima nuclear power plant defined

Fukushima nuclear power plant defined

Fukushima nuclear power plant defined that it needs to be able to withstand

that it needs to be able to withstand

that it needs to be able to withstand the force of a 19-foot tsunami of course

the force of a 19-foot tsunami of course

the force of a 19-foot tsunami of course in 2011 a 46-foot tsunami came and

in 2011 a 46-foot tsunami came and

in 2011 a 46-foot tsunami came and swamped the plant has shown the world

swamped the plant has shown the world

swamped the plant has shown the world how vulnerable a nuclear reactor could

how vulnerable a nuclear reactor could

how vulnerable a nuclear reactor could be in 2003 NASA used the version what

be in 2003 NASA used the version what

be in 2003 NASA used the version what one risk assessment to approve an

one risk assessment to approve an

one risk assessment to approve an authorized net damage to omni shuttle

authorized net damage to omni shuttle

authorized net damage to omni shuttle debris enter the Earth’s atmosphere

tragically all seven crew members were

tragically all seven crew members were killed when the vulnerability and the

killed when the vulnerability and the

killed when the vulnerability and the heat proof shield of Columbia’s with led

heat proof shield of Columbia’s with led

heat proof shield of Columbia’s with led to it disintegrated on re-entry over

to it disintegrated on re-entry over

to it disintegrated on re-entry over Texas and Louisiana so on each occasion

Texas and Louisiana so on each occasion

Texas and Louisiana so on each occasion in those two examples version 1 thinking

in those two examples version 1 thinking

in those two examples version 1 thinking fell short and although each event the

fell short and although each event the

fell short and although each event the tsunami and the disintegration of a

tsunami and the disintegration of a

tsunami and the disintegration of a spaceship was exceptionally low risk

spaceship was exceptionally low risk

spaceship was exceptionally low risk Columbia and Fukushima proved to be

Columbia and Fukushima proved to be

Columbia and Fukushima proved to be heartbreakingly vulnerable version 2.0

heartbreakingly vulnerable version 2.0

heartbreakingly vulnerable version 2.0 the vulnerability model is a healthy

the vulnerability model is a healthy

the vulnerability model is a healthy paradox because they focus on one

paradox because they focus on one

paradox because they focus on one ability we have to have a deep sense of

ability we have to have a deep sense of

ability we have to have a deep sense of paranoia built on a foundation okay so

paranoia built on a foundation okay so

paranoia built on a foundation okay so it’s care and paranoia so it’s like

it’s care and paranoia so it’s like

it’s care and paranoia so it’s like paranoia right

see within their paranoia from paranoia

see within their paranoia from paranoia we seek out other abilities and from the

we seek out other abilities and from the

we seek out other abilities and from the vulnerabilities that we find it drives

vulnerabilities that we find it drives

vulnerabilities that we find it drives our paranoia completing the circle and

our paranoia completing the circle and

our paranoia completing the circle and our version – vulnerability operating

our version – vulnerability operating

our version – vulnerability operating system version 1 with management

system version 1 with management

system version 1 with management operating system is a dangerous paradox

operating system is a dangerous paradox

operating system is a dangerous paradox because the more we focus on risk the

because the more we focus on risk the

because the more we focus on risk the more we surround ourselves with us and

more we surround ourselves with us and

more we surround ourselves with us and the more we surround ourselves with risk

the more we surround ourselves with risk

the more we surround ourselves with risk the more comfortable we become so we

the more comfortable we become so we

the more comfortable we become so we need to move away from our preoccupation

need to move away from our preoccupation

need to move away from our preoccupation with risk just like on the dusty streets

with risk just like on the dusty streets

with risk just like on the dusty streets of majare al Kabeer in 2003 it gives us

of majare al Kabeer in 2003 it gives us

of majare al Kabeer in 2003 it gives us a false sense of comfort and for

a false sense of comfort and for

a false sense of comfort and for anything more subjective in the toss of

anything more subjective in the toss of

anything more subjective in the toss of a coin it’s completely full we need to

a coin it’s completely full we need to

a coin it’s completely full we need to challenge conformity we need to move

challenge conformity we need to move

challenge conformity we need to move through a version to vulnerability model

through a version to vulnerability model

through a version to vulnerability model and take our vulnerabilities and drive

and take our vulnerabilities and drive

and take our vulnerabilities and drive our natural

our natural

our natural [Music]

”

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