how to get clients to pay so I got a question from our YouTube viewers Jason
question from our YouTube viewers Jason
question from our YouTube viewers Jason love you guys
love you guys
love you guys Jason wrote in to say Evan have you made
Jason wrote in to say Evan have you made
Jason wrote in to say Evan have you made a video about how to get people to pay
a video about how to get people to pay
a video about how to get people to pay up when they owe you money I have some
up when they owe you money I have some
up when they owe you money I have some invoices hitting 90 days and I’m trying
invoices hitting 90 days and I’m trying
invoices hitting 90 days and I’m trying to get the money and still keep the
to get the money and still keep the
to get the money and still keep the business any thoughts
business any thoughts
business any thoughts so Jason this is a interesting and
so Jason this is a interesting and
so Jason this is a interesting and important question part of this okay
important question part of this okay
important question part of this okay before we even looking at the clients
before we even looking at the clients
before we even looking at the clients who owe you money part of this is one
who owe you money part of this is one
who owe you money part of this is one you starting to work with better clients
you starting to work with better clients
you starting to work with better clients and doing a better job up front and
and doing a better job up front and
and doing a better job up front and finding and work with clients who are
finding and work with clients who are
finding and work with clients who are gonna be your ideal clients okay and I
gonna be your ideal clients okay and I
gonna be your ideal clients okay and I know it when you’re first starting a
know it when you’re first starting a
know it when you’re first starting a relationship with a client everybody’s
relationship with a client everybody’s
relationship with a client everybody’s happy everybody’s excited you’re all
happy everybody’s excited you’re all
happy everybody’s excited you’re all ready to go and then problems can arise
ready to go and then problems can arise
ready to go and then problems can arise and so doing a better job upfront of
and so doing a better job upfront of
and so doing a better job upfront of classifying and qualifying your clients
classifying and qualifying your clients
classifying and qualifying your clients will help you so you don’t get to the
will help you so you don’t get to the
will help you so you don’t get to the situation where you’re 90 days and you
situation where you’re 90 days and you
situation where you’re 90 days and you haven’t been paid yet the other thing to
haven’t been paid yet the other thing to
haven’t been paid yet the other thing to consider again when working with clients
consider again when working with clients
consider again when working with clients your next time around is getting more
your next time around is getting more
your next time around is getting more money up front I don’t know what you’re
money up front I don’t know what you’re
money up front I don’t know what you’re selling I don’t know what your payment
selling I don’t know what your payment
selling I don’t know what your payment schedule looks like but you shouldn’t
schedule looks like but you shouldn’t
schedule looks like but you shouldn’t just be collecting all the money at the
just be collecting all the money at the
just be collecting all the money at the end get at least half of it upfront so
end get at least half of it upfront so
end get at least half of it upfront so you have some cash flow coming in you
you have some cash flow coming in you
you have some cash flow coming in you know that the client is committed to the
know that the client is committed to the
know that the client is committed to the project right if they’re not willing to
project right if they’re not willing to
project right if they’re not willing to give you 50% up front and they want
give you 50% up front and they want
give you 50% up front and they want everything back loaded that should set
everything back loaded that should set
everything back loaded that should set off some warning signs for you to say
off some warning signs for you to say
off some warning signs for you to say hey maybe this client is not going to be
hey maybe this client is not going to be
hey maybe this client is not going to be a great client for me that won’t help
a great client for me that won’t help
a great client for me that won’t help you in your situation right now but will
you in your situation right now but will
you in your situation right now but will help you with your future clients okay
help you with your future clients okay
help you with your future clients okay and a lot of entrepreneurs have had to
and a lot of entrepreneurs have had to
and a lot of entrepreneurs have had to make similar pricing policy changes in
make similar pricing policy changes in
make similar pricing policy changes in their business because they’ve been
their business because they’ve been
their business because they’ve been burned by other clients so nobody
burned by other clients so nobody
burned by other clients so nobody typically sets out and is proactive
typically sets out and is proactive
typically sets out and is proactive about this we’ve set our policies
about this we’ve set our policies
about this we’ve set our policies because we’ve been burned in the past by
because we’ve been burned in the past by
because we’ve been burned in the past by other clients now what do you do so
other clients now what do you do so
other clients now what do you do so you’re getting the 90 days or your past
you’re getting the 90 days or your past
you’re getting the 90 days or your past 90 days you’re following up you’re not
90 days you’re following up you’re not
90 days you’re following up you’re not getting a response what I would do is
getting a response what I would do is
getting a response what I would do is probably try to reach out one last time
probably try to reach out one last time
probably try to reach out one last time with a personal appeal and let them know
with a personal appeal and let them know
with a personal appeal and let them know how important this is to your business
how important this is to your business
how important this is to your business when I’m working
when I’m working
when I’m working with smaller businesses I always try to
with smaller businesses I always try to
with smaller businesses I always try to pay before they ask for because I know
pay before they ask for because I know
pay before they ask for because I know how important it is for a small company
how important it is for a small company
how important it is for a small company I don’t negotiate terms with a small
I don’t negotiate terms with a small
I don’t negotiate terms with a small company and I’m dealing with a huge
company and I’m dealing with a huge
company and I’m dealing with a huge company a bank or a telco or or company
company a bank or a telco or or company
company a bank or a telco or or company who I know doesn’t really care about me
who I know doesn’t really care about me
who I know doesn’t really care about me I’ll negotiate as hard as I can but for
I’ll negotiate as hard as I can but for
I’ll negotiate as hard as I can but for a small company
a small company
a small company I usually don’t negotiate that much and
I usually don’t negotiate that much and
I usually don’t negotiate that much and so I just let them know how important
so I just let them know how important
so I just let them know how important this is to you how it impacts your
this is to you how it impacts your
this is to you how it impacts your business that you haven’t been paid yet
business that you haven’t been paid yet
business that you haven’t been paid yet and then from there if they still don’t
and then from there if they still don’t
and then from there if they still don’t respond if it were me I would honestly
respond if it were me I would honestly
respond if it were me I would honestly probably just let it go I would let it
probably just let it go I would let it
probably just let it go I would let it go because I hate having hassles in my
go because I hate having hassles in my
go because I hate having hassles in my business and it’s not just the time of
business and it’s not just the time of
business and it’s not just the time of following up continuously with them it’s
following up continuously with them it’s
following up continuously with them it’s the negative energy right I think about
the negative energy right I think about
the negative energy right I think about it when you’re following up when you’re
it when you’re following up when you’re
it when you’re following up when you’re thinking about that invoice that’s due
thinking about that invoice that’s due
thinking about that invoice that’s due and they’re your own ex thousand dollars
and they’re your own ex thousand dollars
and they’re your own ex thousand dollars how does it make you feel not great
how does it make you feel not great
how does it make you feel not great right every time you think about that
right every time you think about that
right every time you think about that invoice every time we think about
invoice every time we think about
invoice every time we think about calling the client which may be every
calling the client which may be every
calling the client which may be every day now it doesn’t make you feel good
day now it doesn’t make you feel good
day now it doesn’t make you feel good and that negativity flows into your
and that negativity flows into your
and that negativity flows into your business it flows into your personal
business it flows into your personal
business it flows into your personal life nothing is good and I would just if
life nothing is good and I would just if
life nothing is good and I would just if it were me I would just avoid it I just
it were me I would just avoid it I just
it were me I would just avoid it I just let the client go and let that you know
let the client go and let that you know
let the client go and let that you know that money that I lost be an educational
that money that I lost be an educational
that money that I lost be an educational lesson for me that I won’t make that
lesson for me that I won’t make that
lesson for me that I won’t make that same mistake again on future clients if
same mistake again on future clients if
same mistake again on future clients if you don’t want to let it go okay the
you don’t want to let it go okay the
you don’t want to let it go okay the money is really important to you or you
money is really important to you or you
money is really important to you or you just can’t let it go for whatever reason
just can’t let it go for whatever reason
just can’t let it go for whatever reason your next step would be to get a lawyer
your next step would be to get a lawyer
your next step would be to get a lawyer to write a letter so you can get a
to write a letter so you can get a
to write a letter so you can get a lawyer either it’s a friend of yours who
lawyer either it’s a friend of yours who
lawyer either it’s a friend of yours who won’t charge you or lawyers just for
won’t charge you or lawyers just for
won’t charge you or lawyers just for half an hour we’ll sit down and write a
half an hour we’ll sit down and write a
half an hour we’ll sit down and write a letter and this shows that you are
letter and this shows that you are
letter and this shows that you are serious okay now it’s it’s going beyond
serious okay now it’s it’s going beyond
serious okay now it’s it’s going beyond just a personal appeal and now you’re
just a personal appeal and now you’re
just a personal appeal and now you’re not quite threatening to sue them yet
not quite threatening to sue them yet
not quite threatening to sue them yet but you know you’re you’re you’re making
but you know you’re you’re you’re making
but you know you’re you’re you’re making it known that it’s more important that
it known that it’s more important that
it known that it’s more important that you might get lawyers involved if they
you might get lawyers involved if they
you might get lawyers involved if they don’t pay up at this point you’re
don’t pay up at this point you’re
don’t pay up at this point you’re risking losing the relationship but
risking losing the relationship but
risking losing the relationship but again I don’t know how much you want to
again I don’t know how much you want to
again I don’t know how much you want to keep a client who often 90 days is not
keep a client who often 90 days is not
keep a client who often 90 days is not paying you right this is not an ideal
paying you right this is not an ideal
paying you right this is not an ideal client for you it’s better to focus on
client for you it’s better to focus on
client for you it’s better to focus on the better ones if they don’t pay up if
the better ones if they don’t pay up if
the better ones if they don’t pay up if you don’t hear back your next step up is
you don’t hear back your next step up is
you don’t hear back your next step up is to either take them to court and
to either take them to court and
to either take them to court and depending on how much you’re asking for
depending on how much you’re asking for
depending on how much you’re asking for or you might qualify to go to the small
or you might qualify to go to the small
or you might qualify to go to the small claims court or you could sell your
claims court or you could sell your
claims court or you could sell your receivables and here you’re selling it
receivables and here you’re selling it
receivables and here you’re selling it to a company who’s going to then hound
to a company who’s going to then hound
to a company who’s going to then hound this client to pay up and you get very
this client to pay up and you get very
this client to pay up and you get very little money you might get 10 cents on
little money you might get 10 cents on
little money you might get 10 cents on the dollar but you know you have a
the dollar but you know you have a
the dollar but you know you have a little bit of cash and that receivables
little bit of cash and that receivables
little bit of cash and that receivables off your books but don’t count on that
off your books but don’t count on that
off your books but don’t count on that customer ever coming back
customer ever coming back
customer ever coming back so that’s what I would do I know it’s a
so that’s what I would do I know it’s a
so that’s what I would do I know it’s a tough situation and and hopefully you
tough situation and and hopefully you
tough situation and and hopefully you can use it as an educational tool so
can use it as an educational tool so
can use it as an educational tool so that your future clients you don’t make
that your future clients you don’t make
that your future clients you don’t make the same mistake and you start working
the same mistake and you start working
the same mistake and you start working with better clients we’ve I think all at
with better clients we’ve I think all at
with better clients we’ve I think all at some point been burned by clients who
some point been burned by clients who
some point been burned by clients who don’t pay us and we become stronger for
don’t pay us and we become stronger for
don’t pay us and we become stronger for it
it
it so hopefully you can get through this
so hopefully you can get through this
so hopefully you can get through this and still have your business and still
and still have your business and still
and still have your business and still do great things with your future believe
do great things with your future believe
do great things with your future believe for those you watching like the video
for those you watching like the video
for those you watching like the video thumbs up below let me know what you
thumbs up below let me know what you
thumbs up below let me know what you think let me know how you handle clients
think let me know how you handle clients
think let me know how you handle clients who don’t pay up leave a comment
who don’t pay up leave a comment
who don’t pay up leave a comment underneath you have a question for me
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underneath you have a question for me leave it below and you can click on my
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more videos like this thank you so much
more videos like this thank you so much I’ll see you soon
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