good morning everyone that is a very bright light Wow and I thought I’d start
bright light Wow and I thought I’d start
bright light Wow and I thought I’d start off with a little story
off with a little story
off with a little story actually this appealed to me so a chap
actually this appealed to me so a chap
actually this appealed to me so a chap was lying on his back in a field
was lying on his back in a field
was lying on his back in a field watching the clouds passing by enjoying
watching the clouds passing by enjoying
watching the clouds passing by enjoying the shapes they were making and he’s
the shapes they were making and he’s
the shapes they were making and he’s feeling very much at one with nature and
feeling very much at one with nature and
feeling very much at one with nature and with God and he thought I’m going to
with God and he thought I’m going to
with God and he thought I’m going to embrace the spiritual moment here though
embrace the spiritual moment here though
embrace the spiritual moment here though I’ve got so he started speaking to God
I’ve got so he started speaking to God
I’ve got so he started speaking to God and he said to God the fantastic world
and he said to God the fantastic world
and he said to God the fantastic world you’ve built his fans how he said it’s
you’ve built his fans how he said it’s
you’ve built his fans how he said it’s amazing he said and the whole concept of
amazing he said and the whole concept of
amazing he said and the whole concept of how huge it is and and how long
how huge it is and and how long
how huge it is and and how long everything lasts for is amazing to me
everything lasts for is amazing to me
everything lasts for is amazing to me said in how long is a million years
said in how long is a million years
said in how long is a million years and God said well in my frame of
and God said well in my frame of
and God said well in my frame of reference it’s about a minute he said
reference it’s about a minute he said
reference it’s about a minute he said wow he said and how much is a million
wow he said and how much is a million
wow he said and how much is a million pounds he said in my frame of reference
pounds he said in my frame of reference
pounds he said in my frame of reference about penny
about penny
about penny you said God could I have a penny god
you said God could I have a penny god
you said God could I have a penny god says sure in a minute so my name is
says sure in a minute so my name is
says sure in a minute so my name is Bridget Cameron I’m the chief exec of
Bridget Cameron I’m the chief exec of
Bridget Cameron I’m the chief exec of Alpine which is an interim management
Alpine which is an interim management
Alpine which is an interim management company and I was originally asked to
company and I was originally asked to
company and I was originally asked to speak at lease by the lovely Erica here
speak at lease by the lovely Erica here
speak at lease by the lovely Erica here about seven months ago and you think
about seven months ago and you think
about seven months ago and you think after all this time I’d have a lovely
after all this time I’d have a lovely
after all this time I’d have a lovely punchy pithy story to tell you but it’s
punchy pithy story to tell you but it’s
punchy pithy story to tell you but it’s such an esoteric subject it took me a
such an esoteric subject it took me a
such an esoteric subject it took me a little while to kind of think about
little while to kind of think about
little while to kind of think about where I begin with it so I thought I’d
where I begin with it so I thought I’d
where I begin with it so I thought I’d try and keep it as personal to me as I
try and keep it as personal to me as I
try and keep it as personal to me as I can and talk to you a bit about some of
can and talk to you a bit about some of
can and talk to you a bit about some of the some of the things I’ve done that
the some of the things I’ve done that
the some of the things I’ve done that are time-related and hope that it is
are time-related and hope that it is
are time-related and hope that it is interesting at the very least so
interesting at the very least so
interesting at the very least so possibly a quick in in overview about my
possibly a quick in in overview about my
possibly a quick in in overview about my background I’m lucky enough to do
background I’m lucky enough to do
background I’m lucky enough to do something that I absolutely love I fell
something that I absolutely love I fell
something that I absolutely love I fell into it completely by accident which is
into it completely by accident which is
into it completely by accident which is a separate funny story I’ll tell you
a separate funny story I’ll tell you
a separate funny story I’ll tell you individually if you want to know
individually if you want to know
individually if you want to know afterwards about 30 years ago I’ve spent
afterwards about 30 years ago I’ve spent
afterwards about 30 years ago I’ve spent in the first 15 years of my life doing
in the first 15 years of my life doing
in the first 15 years of my life doing recruitment in private sector and after
recruitment in private sector and after
recruitment in private sector and after the first sort of 10 years or so I got
the first sort of 10 years or so I got
the first sort of 10 years or so I got involved in helping companies that
involved in helping companies that
involved in helping companies that weren’t performing them very well to go
weren’t performing them very well to go
weren’t performing them very well to go in and do turnarounds or to start up
in and do turnarounds or to start up
in and do turnarounds or to start up businesses for other people under
businesses for other people under
businesses for other people under existing ventures and then about 15
existing ventures and then about 15
existing ventures and then about 15 years ago for reasons that I’ll go into
years ago for reasons that I’ll go into
years ago for reasons that I’ll go into later I decided it was time to do my own
later I decided it was time to do my own
later I decided it was time to do my own thing and I work now predominantly in
thing and I work now predominantly in
thing and I work now predominantly in the public sector and the
the public sector and the
the public sector and the reason that really appeals to me is it
reason that really appeals to me is it
reason that really appeals to me is it gives me the opportunity to see and to
gives me the opportunity to see and to
gives me the opportunity to see and to and to offer some help in a very small
and to offer some help in a very small
and to offer some help in a very small way into how public sector organizations
way into how public sector organizations
way into how public sector organizations support the needs of communities so
support the needs of communities so
support the needs of communities so today
today
today time we can’t touch it we can’t smell it
time we can’t touch it we can’t smell it
time we can’t touch it we can’t smell it we can’t feel it
we can’t feel it
we can’t feel it we can’t taste it and yet in today’s
we can’t taste it and yet in today’s
we can’t taste it and yet in today’s modern world we crave it it’s intangible
modern world we crave it it’s intangible
modern world we crave it it’s intangible there’s never enough of it we can’t
there’s never enough of it we can’t
there’s never enough of it we can’t change it we have a finite amount of it
change it we have a finite amount of it
change it we have a finite amount of it and yet we waste so much of it and we
and yet we waste so much of it and we
and yet we waste so much of it and we can’t create more of it or can we you
can’t create more of it or can we you
can’t create more of it or can we you can be on it out of it bound by it your
can be on it out of it bound by it your
can be on it out of it bound by it your plans are subject to it and one is
plans are subject to it and one is
plans are subject to it and one is always running out of it you spend it
always running out of it you spend it
always running out of it you spend it but you can’t get a refund on it and
but you can’t get a refund on it and
but you can’t get a refund on it and often we end up being time poor it costs
often we end up being time poor it costs
often we end up being time poor it costs nothing and yet it’s the single most
nothing and yet it’s the single most
nothing and yet it’s the single most valuable thing that we have but we
valuable thing that we have but we
valuable thing that we have but we rarely include it as a factor in our
rarely include it as a factor in our
rarely include it as a factor in our plans apart from expressing regret that
plans apart from expressing regret that
plans apart from expressing regret that there isn’t enough of it it waits for no
there isn’t enough of it it waits for no
there isn’t enough of it it waits for no man or woman and yes it’s freely
man or woman and yes it’s freely
man or woman and yes it’s freely available to those who make them make
available to those who make them make
available to those who make them make the changes necessary to access it but
the changes necessary to access it but
the changes necessary to access it but we don’t use it as our most valuable
we don’t use it as our most valuable
we don’t use it as our most valuable resource in my opinion is one of our
resource in my opinion is one of our
resource in my opinion is one of our greatest incentives 13 years ago when I
greatest incentives 13 years ago when I
greatest incentives 13 years ago when I founded Alpine I took the opportunity to
founded Alpine I took the opportunity to
founded Alpine I took the opportunity to become utterly selfish about just one
become utterly selfish about just one
become utterly selfish about just one thing in my life my time prompted by the
thing in my life my time prompted by the
thing in my life my time prompted by the fact that my then got this is scary
fact that my then got this is scary
fact that my then got this is scary nine-year-old daughter was growing up
nine-year-old daughter was growing up
nine-year-old daughter was growing up extremely fast and if I didn’t do
extremely fast and if I didn’t do
extremely fast and if I didn’t do something then to make time to spend
something then to make time to spend
something then to make time to spend with her I’d regret it so I decided then
with her I’d regret it so I decided then
with her I’d regret it so I decided then that the following six changes would be
that the following six changes would be
that the following six changes would be made number one I would determine my own
made number one I would determine my own
made number one I would determine my own personal priorities and work around them
personal priorities and work around them
personal priorities and work around them so things like school days sports days
so things like school days sports days
so things like school days sports days appointments etc etc family birthdays I
appointments etc etc family birthdays I
appointments etc etc family birthdays I would make sure that I was there for
would make sure that I was there for
would make sure that I was there for those I would make my daughter breakfast
those I would make my daughter breakfast
those I would make my daughter breakfast and walk her to school I’d never done it
and walk her to school I’d never done it
and walk her to school I’d never done it I was the person that dropped her off at
I was the person that dropped her off at
I was the person that dropped her off at the child minders at 5 in the morning
the child minders at 5 in the morning
the child minders at 5 in the morning and saw her again at 10 o’clock at night
and saw her again at 10 o’clock at night
and saw her again at 10 o’clock at night it was an amazing huge thing for me to
it was an amazing huge thing for me to
it was an amazing huge thing for me to do I’d work from home off
do I’d work from home off
do I’d work from home off my days and I’d be there to collect her
my days and I’d be there to collect her
my days and I’d be there to collect her from school that meant instead of her
from school that meant instead of her
from school that meant instead of her watching her slightly vacant looking
watching her slightly vacant looking
watching her slightly vacant looking mother hanging around the house at a
mother hanging around the house at a
mother hanging around the house at a weekend trying not to think too much
weekend trying not to think too much
weekend trying not to think too much about Monday I was there to pick her up
about Monday I was there to pick her up
about Monday I was there to pick her up from from school on Friday and we go off
from from school on Friday and we go off
from from school on Friday and we go off and we do something together
and we do something together
and we do something together I make adequate time for me to have and
I make adequate time for me to have and
I make adequate time for me to have and to enjoy hobbies I would make time for
to enjoy hobbies I would make time for
to enjoy hobbies I would make time for me to think really properly think and I
me to think really properly think and I
me to think really properly think and I would not allow anything to interfere
would not allow anything to interfere
would not allow anything to interfere with the things that were most important
with the things that were most important
with the things that were most important to me so my family and my friends I made
to me so my family and my friends I made
to me so my family and my friends I made time for them I didn’t let anything get
time for them I didn’t let anything get
time for them I didn’t let anything get in the way of that
in the way of that
in the way of that none of this resulted in a drop in my
none of this resulted in a drop in my
none of this resulted in a drop in my performance at work this will sound
performance at work this will sound
performance at work this will sound really cliched but if anything it
really cliched but if anything it
really cliched but if anything it enhanced my performance because I was
enhanced my performance because I was
enhanced my performance because I was actually true I am truly in the moment
actually true I am truly in the moment
actually true I am truly in the moment when I’m working I’m not resenting it
when I’m working I’m not resenting it
when I’m working I’m not resenting it I’ve allocated time to it and it sounds
I’ve allocated time to it and it sounds
I’ve allocated time to it and it sounds bizarre to say that I’m allocating time
bizarre to say that I’m allocating time
bizarre to say that I’m allocating time to work but that was a decision I made
to work but that was a decision I made
to work but that was a decision I made then and I’m still living that so I
then and I’m still living that so I
then and I’m still living that so I don’t resent it interfering in anything
don’t resent it interfering in anything
don’t resent it interfering in anything else I found freedom being able to work
else I found freedom being able to work
else I found freedom being able to work around what’s important and it’s
around what’s important and it’s
around what’s important and it’s resurrected in me a passion for what I
resurrected in me a passion for what I
resurrected in me a passion for what I do that I hadn’t even realized was
do that I hadn’t even realized was
do that I hadn’t even realized was lacking don’t get the idea that I work
lacking don’t get the idea that I work
lacking don’t get the idea that I work as a hobby I still work 40 plus hours a
as a hobby I still work 40 plus hours a
as a hobby I still work 40 plus hours a week but I work it in a time that suits
week but I work it in a time that suits
week but I work it in a time that suits me obviously my daughter’s no longer at
me obviously my daughter’s no longer at
me obviously my daughter’s no longer at school so I filled that space with work
school so I filled that space with work
school so I filled that space with work bad me but I am mindful about the type
bad me but I am mindful about the type
bad me but I am mindful about the type of when I need time so if I find myself
of when I need time so if I find myself
of when I need time so if I find myself working three late nights a week I won’t
working three late nights a week I won’t
working three late nights a week I won’t feel too bad about taking a you know
feel too bad about taking a you know
feel too bad about taking a you know late start on a Friday or a long weekend
late start on a Friday or a long weekend
late start on a Friday or a long weekend I’m pretty good at spotting when I need
I’m pretty good at spotting when I need
I’m pretty good at spotting when I need time for me and making that time
time for me and making that time
time for me and making that time throughout civilization time has
throughout civilization time has
throughout civilization time has preoccupied a lot of people and curious
preoccupied a lot of people and curious
preoccupied a lot of people and curious minds from Aristotle to Einstein for the
minds from Aristotle to Einstein for the
minds from Aristotle to Einstein for the Greek physicist Aristotle I’ve got too
Greek physicist Aristotle I’ve got too
Greek physicist Aristotle I’ve got too many S’s in one sentence bear with me
many S’s in one sentence bear with me
many S’s in one sentence bear with me for the Greek physicist Aristotle time
for the Greek physicist Aristotle time
for the Greek physicist Aristotle time is now and of the present it was linked
is now and of the present it was linked
is now and of the present it was linked to change in movement in short he
to change in movement in short he
to change in movement in short he believes there is change because there
believes there is change because there
believes there is change because there is time and without time there is no
is time and without time there is no
is time and without time there is no change I think of this as time as flow
change I think of this as time as flow
change I think of this as time as flow time is emerging as one of the most
time is emerging as one of the most
time is emerging as one of the most critical issues of today’s workplace if
critical issues of today’s workplace if
critical issues of today’s workplace if we want to make the most use of our
we want to make the most use of our
we want to make the most use of our employees skills talents and aptitudes
employees skills talents and aptitudes
employees skills talents and aptitudes we need to be open to time and to change
we need to be open to time and to change
we need to be open to time and to change but to minimize the uncertainty that
but to minimize the uncertainty that
but to minimize the uncertainty that this brings for our staff for instance
this brings for our staff for instance
this brings for our staff for instance employers are wising up to the fact
employers are wising up to the fact
employers are wising up to the fact there is no longer necessary for them to
there is no longer necessary for them to
there is no longer necessary for them to be able to see their staff arriving at
be able to see their staff arriving at
be able to see their staff arriving at 8:00 in the morning and sitting at their
8:00 in the morning and sitting at their
8:00 in the morning and sitting at their deaths until 6:00 in the evening they’re
deaths until 6:00 in the evening they’re
deaths until 6:00 in the evening they’re increasingly recognizing that flexible
increasingly recognizing that flexible
increasingly recognizing that flexible working is a viable method of keeping
working is a viable method of keeping
working is a viable method of keeping costs low and staff engagement and
costs low and staff engagement and
costs low and staff engagement and retention high flexible working is more
retention high flexible working is more
retention high flexible working is more widely available and there’s better
widely available and there’s better
widely available and there’s better recognition of the need for a good
recognition of the need for a good
recognition of the need for a good work-life balance if employees are to
work-life balance if employees are to
work-life balance if employees are to remain engaged and motivated but
remain engaged and motivated but
remain engaged and motivated but unfortunately a practice does not always
unfortunately a practice does not always
unfortunately a practice does not always match this recognition in unequal time
match this recognition in unequal time
match this recognition in unequal time 2014 sociologist Gustav and Clausen
2014 sociologist Gustav and Clausen
2014 sociologist Gustav and Clausen documented that what employers perceived
documented that what employers perceived
documented that what employers perceived as flexibility staff experiences a
as flexibility staff experiences a
as flexibility staff experiences a growing crisis of unequal unpredictable
growing crisis of unequal unpredictable
growing crisis of unequal unpredictable and uncontrollable hours across many
and uncontrollable hours across many
and uncontrollable hours across many sectors and I don’t mean just low pay
sectors and I don’t mean just low pay
sectors and I don’t mean just low pay retail type jobs
retail type jobs
retail type jobs this means post four fordist work
this means post four fordist work
this means post four fordist work patterns with zero hour contracts and
patterns with zero hour contracts and
patterns with zero hour contracts and when applied rigidly this means that
when applied rigidly this means that
when applied rigidly this means that staff are sent home early without pay
staff are sent home early without pay
staff are sent home early without pay are asked to stay late or work weekends
are asked to stay late or work weekends
are asked to stay late or work weekends at short notice
at short notice
at short notice and might be berated or dismissed for
and might be berated or dismissed for
and might be berated or dismissed for sickness as a select Commons committee
sickness as a select Commons committee
sickness as a select Commons committee discussed recently in sports direct this
discussed recently in sports direct this
discussed recently in sports direct this led to a female member of staff giving
led to a female member of staff giving
led to a female member of staff giving birth to her child in the toilets
birth to her child in the toilets
birth to her child in the toilets because she was so afraid and
because she was so afraid and
because she was so afraid and economically desperate to ask for time
economically desperate to ask for time
economically desperate to ask for time off for lit fear of losing her job now
off for lit fear of losing her job now
off for lit fear of losing her job now that may have given great flexibility to
that may have given great flexibility to
that may have given great flexibility to the employer but it shows a fixation
the employer but it shows a fixation
the employer but it shows a fixation with time and not how people can be
with time and not how people can be
with time and not how people can be supported to use it wisely I enable my
supported to use it wisely I enable my
supported to use it wisely I enable my staff to have the freedom to choose how
staff to have the freedom to choose how
staff to have the freedom to choose how they work we agree outcomes and
they work we agree outcomes and
they work we agree outcomes and deliverables and as long as these are
deliverables and as long as these are
deliverables and as long as these are achieved and that customer satisfaction
achieved and that customer satisfaction
achieved and that customer satisfaction remains high and that they contribute
remains high and that they contribute
remains high and that they contribute to the team ethos how they do it is not
to the team ethos how they do it is not
to the team ethos how they do it is not micromanaged or time-bound by me alpine
micromanaged or time-bound by me alpine
micromanaged or time-bound by me alpine we value our staff and we’re innovative
we value our staff and we’re innovative
we value our staff and we’re innovative about how we demonstrate this
about how we demonstrate this
about how we demonstrate this recruitment induction and training are
recruitment induction and training are
recruitment induction and training are always the highest costs for any
always the highest costs for any
always the highest costs for any organization attrition rates that Alpina
organization attrition rates that Alpina
organization attrition rates that Alpina virtually zero our only resignation in
virtually zero our only resignation in
virtually zero our only resignation in thirteen years was two years ago there
thirteen years was two years ago there
thirteen years was two years ago there are a number of reasons for this but
are a number of reasons for this but
are a number of reasons for this but staff have the flexibility to do
staff have the flexibility to do
staff have the flexibility to do important personal things without having
important personal things without having
important personal things without having to worry about taking time off for trips
to worry about taking time off for trips
to worry about taking time off for trips to the dentist the doctor the vet but
to the dentist the doctor the vet but
to the dentist the doctor the vet but pediatrician whatever it may be and in
pediatrician whatever it may be and in
pediatrician whatever it may be and in return I get time from them when it’s
return I get time from them when it’s
return I get time from them when it’s needed even if they’re on holiday and
needed even if they’re on holiday and
needed even if they’re on holiday and it’s given freely it’s a two-way street
it’s given freely it’s a two-way street
it’s given freely it’s a two-way street and they tell me that I suppose I have
and they tell me that I suppose I have
and they tell me that I suppose I have to that they’re happy to work for a
to that they’re happy to work for a
to that they’re happy to work for a company there has such flexibility and
company there has such flexibility and
company there has such flexibility and the reality that they are the reality in
the reality that they are the reality in
the reality that they are the reality in the understanding that they have
the understanding that they have
the understanding that they have personal lives away from ec1 this is me
personal lives away from ec1 this is me
personal lives away from ec1 this is me using time as a resource now it works of
using time as a resource now it works of
using time as a resource now it works of course because I’m the leader of the
course because I’m the leader of the
course because I’m the leader of the organization I genuinely believe in and
organization I genuinely believe in and
organization I genuinely believe in and I live the values of a genuine work-life
I live the values of a genuine work-life
I live the values of a genuine work-life balance and I understand that to get the
balance and I understand that to get the
balance and I understand that to get the best from my people I have to give them
best from my people I have to give them
best from my people I have to give them the most valuable resource I can and
the most valuable resource I can and
the most valuable resource I can and that by treating them as adults I get
that by treating them as adults I get
that by treating them as adults I get real engagement they understand the need
real engagement they understand the need
real engagement they understand the need for change when it happens in Alpine and
for change when it happens in Alpine and
for change when it happens in Alpine and I get active participation dr. Kimble
I get active participation dr. Kimble
I get active participation dr. Kimble Ramsay of Angela Ruskin University did
Ramsay of Angela Ruskin University did
Ramsay of Angela Ruskin University did some buy a new tracking of change
some buy a new tracking of change
some buy a new tracking of change management during austerity in 2011
management during austerity in 2011
management during austerity in 2011 trends showed a focus on cost cutting
trends showed a focus on cost cutting
trends showed a focus on cost cutting and restructure in 2013 it was culture
and restructure in 2013 it was culture
and restructure in 2013 it was culture change and in 2015 it was again cost
change and in 2015 it was again cost
change and in 2015 it was again cost based she concludes that since the
based she concludes that since the
based she concludes that since the recession which is a period requiring
recession which is a period requiring
recession which is a period requiring greater flexibility but also greater
greater flexibility but also greater
greater flexibility but also greater trust managers have chosen a path of
trust managers have chosen a path of
trust managers have chosen a path of form over function and process over
form over function and process over
form over function and process over people but this is further diminish the
people but this is further diminish the
people but this is further diminish the organization’s relationship with their
organization’s relationship with their
organization’s relationship with their staff let’s go back to Aristotle’s
staff let’s go back to Aristotle’s
staff let’s go back to Aristotle’s linkage of time and change one of the
linkage of time and change one of the
linkage of time and change one of the biggest most catastrophic mistakes a
biggest most catastrophic mistakes a
biggest most catastrophic mistakes a manager can make
manager can make
manager can make is not prioritizing and taking the time
is not prioritizing and taking the time
is not prioritizing and taking the time to consult and communicate with staff
to consult and communicate with staff
to consult and communicate with staff during the change process but change can
during the change process but change can
during the change process but change can be unsettling it often invoked an
be unsettling it often invoked an
be unsettling it often invoked an emotional rather than a rational
emotional rather than a rational
emotional rather than a rational response sometimes resistance and
response sometimes resistance and
response sometimes resistance and sometimes downright denial all of this
sometimes downright denial all of this
sometimes downright denial all of this takes up time poor communication results
takes up time poor communication results
takes up time poor communication results in very much reduced performance and
in very much reduced performance and
in very much reduced performance and engagement this can happen with whole
engagement this can happen with whole
engagement this can happen with whole organization culture change or the
organization culture change or the
organization culture change or the introduction of a new way of working
introduction of a new way of working
introduction of a new way of working such as digital technology digital is
such as digital technology digital is
such as digital technology digital is often seen as a panacea for saving time
often seen as a panacea for saving time
often seen as a panacea for saving time and money and some great successes have
and money and some great successes have
and money and some great successes have been achieved by this such as bookings
been achieved by this such as bookings
been achieved by this such as bookings and payments but only when they’re
and payments but only when they’re
and payments but only when they’re designed with and for people to include
designed with and for people to include
designed with and for people to include to improve their online customer journey
to improve their online customer journey
to improve their online customer journey and their whole customer experience the
and their whole customer experience the
and their whole customer experience the result of some digital time savers have
result of some digital time savers have
result of some digital time savers have been more varied when looking at complex
been more varied when looking at complex
been more varied when looking at complex people based services and processes such
people based services and processes such
people based services and processes such as keeping a vulnerable child or older
as keeping a vulnerable child or older
as keeping a vulnerable child or older person safe here solutions offered have
person safe here solutions offered have
person safe here solutions offered have been product productivity software to
been product productivity software to
been product productivity software to map process to map app to activity
map process to map app to activity
map process to map app to activity intimate tasks but it pays very little
intimate tasks but it pays very little
intimate tasks but it pays very little attention to the emotions and the
attention to the emotions and the
attention to the emotions and the behaviors of the people experiencing
behaviors of the people experiencing
behaviors of the people experiencing that process or in designing a better
that process or in designing a better
that process or in designing a better outcome for them one impressive example
outcome for them one impressive example
outcome for them one impressive example of a time-saving outcome for people is
of a time-saving outcome for people is
of a time-saving outcome for people is the introduction of pharmacy robotics in
the introduction of pharmacy robotics in
the introduction of pharmacy robotics in the Whittington Hospital in London
the Whittington Hospital in London
the Whittington Hospital in London technology here is used to measure
technology here is used to measure
technology here is used to measure dispense and distribute patient
dispense and distribute patient
dispense and distribute patient medicines to the right wards which
medicines to the right wards which
medicines to the right wards which reduces error and saves time on process
reduces error and saves time on process
reduces error and saves time on process but it’s how that time is used that’s
but it’s how that time is used that’s
but it’s how that time is used that’s important so nurses can now spend more
important so nurses can now spend more
important so nurses can now spend more contact time with patients because data
contact time with patients because data
contact time with patients because data shows that such direct patient care
shows that such direct patient care
shows that such direct patient care interaction speeds up rakov recovery
interaction speeds up rakov recovery
interaction speeds up rakov recovery drives down cost and has resulted in
drives down cost and has resulted in
drives down cost and has resulted in higher patient and staff satisfaction
higher patient and staff satisfaction
higher patient and staff satisfaction levels this means less time in hospital
levels this means less time in hospital
levels this means less time in hospital for the patient less burnout for the
for the patient less burnout for the
for the patient less burnout for the nurses and a lower bill for the NHS this
nurses and a lower bill for the NHS this
nurses and a lower bill for the NHS this shows a strategic understanding of time
shows a strategic understanding of time
shows a strategic understanding of time as an asset so effective digital public
as an asset so effective digital public
as an asset so effective digital public services that save time save money and
services that save time save money and
services that save time save money and build digital
build digital
build digital 30 demand the Unison of both social and
30 demand the Unison of both social and
30 demand the Unison of both social and technical aspects to deliver something
technical aspects to deliver something
technical aspects to deliver something that people can use value and benefit
that people can use value and benefit
that people can use value and benefit from recognizing the importance of time
from recognizing the importance of time
from recognizing the importance of time as an asset Frances booth points out
as an asset Frances booth points out
as an asset Frances booth points out that sometimes it helps to be a bit more
that sometimes it helps to be a bit more
that sometimes it helps to be a bit more selfish and say no because learning when
selfish and say no because learning when
selfish and say no because learning when and how to say no is a way of valuing
and how to say no is a way of valuing
and how to say no is a way of valuing and managing our time when we say no to
and managing our time when we say no to
and managing our time when we say no to one one thing we are in effect saying
one one thing we are in effect saying
one one thing we are in effect saying yes to something else so we’re
yes to something else so we’re
yes to something else so we’re prioritizing and we’re valuing our time
prioritizing and we’re valuing our time
prioritizing and we’re valuing our time the digital world we live in because
the digital world we live in because
the digital world we live in because sometimes pressure us into making rapid
sometimes pressure us into making rapid
sometimes pressure us into making rapid responses pausing before responding
responses pausing before responding
responses pausing before responding immediately will always take less time
immediately will always take less time
immediately will always take less time than it does to backtrack in her book
than it does to backtrack in her book
than it does to backtrack in her book digital distraction booth also
digital distraction booth also
digital distraction booth also encourages timeout such as turning off
encourages timeout such as turning off
encourages timeout such as turning off email and social media links for a while
email and social media links for a while
email and social media links for a while because this clearly signals no two
because this clearly signals no two
because this clearly signals no two people contacting you as and when they
people contacting you as and when they
people contacting you as and when they please and it’s a very simple way of
please and it’s a very simple way of
please and it’s a very simple way of getting control over your time I said at
getting control over your time I said at
getting control over your time I said at the beginning of this talk that my
the beginning of this talk that my
the beginning of this talk that my approach was to be utterly selfish about
approach was to be utterly selfish about
approach was to be utterly selfish about my time so on a personal level I don’t
my time so on a personal level I don’t
my time so on a personal level I don’t make plans for more than two weekends a
make plans for more than two weekends a
make plans for more than two weekends a month I insist on an hour alone of an
month I insist on an hour alone of an
month I insist on an hour alone of an evening for a cup of tea or a hot bar
evening for a cup of tea or a hot bar
evening for a cup of tea or a hot bar and a hot bath and if not a cup of tea
and a hot bath and if not a cup of tea
and a hot bath and if not a cup of tea something stronger depending what kind
something stronger depending what kind
something stronger depending what kind of day I’ve had and it gives me time to
of day I’ve had and it gives me time to
of day I’ve had and it gives me time to think about whatever I need to and I
think about whatever I need to and I
think about whatever I need to and I highly recommend bartha’s
highly recommend bartha’s
highly recommend bartha’s decision-makers are fabulous I tried to
decision-makers are fabulous I tried to
decision-makers are fabulous I tried to restrict my late evenings at work to no
restrict my late evenings at work to no
restrict my late evenings at work to no more than two a week with varying
more than two a week with varying
more than two a week with varying success and I devote time to the things
success and I devote time to the things
success and I devote time to the things that I enjoy doing and I give them equal
that I enjoy doing and I give them equal
that I enjoy doing and I give them equal precedence to work this keeps me sane
precedence to work this keeps me sane
precedence to work this keeps me sane although some may argue that I believe
although some may argue that I believe
although some may argue that I believe it’s the essence of getting the most
it’s the essence of getting the most
it’s the essence of getting the most from time and achieving a healthy
from time and achieving a healthy
from time and achieving a healthy work-life balance I’m going to leave you
work-life balance I’m going to leave you
work-life balance I’m going to leave you with a quote from the great Albert
with a quote from the great Albert
with a quote from the great Albert Einstein the only reason for time is
Einstein the only reason for time is
Einstein the only reason for time is that everything doesn’t happen at once
that everything doesn’t happen at once
that everything doesn’t happen at once thank you very much
thank you very much
thank you very much it’s been a pleasure
it’s been a pleasure
it’s been a pleasure [Applause]
”
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