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The Future of Jobs and Education | Ng Yeen Seen | TEDxChiangMai


[Music]

[Music] [Applause]

[Music]

[Music] technological advancement it’s happening

technological advancement it’s happening

technological advancement it’s happening at such a phenomenal rate that we can

at such a phenomenal rate that we can

at such a phenomenal rate that we can all not email Abby we Oliver imagine

all not email Abby we Oliver imagine

all not email Abby we Oliver imagine many of us are very concerned with how

many of us are very concerned with how

many of us are very concerned with how robots and AI is going to take away jobs

robots and AI is going to take away jobs

robots and AI is going to take away jobs from us many of us among here are going

from us many of us among here are going

from us many of us among here are going to be annum lost our jobs not knowing no

to be annum lost our jobs not knowing no

to be annum lost our jobs not knowing no not knowing how and why and not knowing

not knowing how and why and not knowing

not knowing how and why and not knowing or what to do later and how Automation

or what to do later and how Automation

or what to do later and how Automation is actually creating displacement in

is actually creating displacement in

is actually creating displacement in your own society in your own industry

your own society in your own industry

your own society in your own industry today sooner than we think and at such a

today sooner than we think and at such a

today sooner than we think and at such a pace we all cannot imagine the u.s.

pace we all cannot imagine the u.s.

pace we all cannot imagine the u.s. actually predicted 13 million jobs will

actually predicted 13 million jobs will

actually predicted 13 million jobs will be made redundant

be made redundant

be made redundant while only 3 million will be created

while only 3 million will be created

while only 3 million will be created McKinsey also reported that with 100

McKinsey also reported that with 100

McKinsey also reported that with 100 million to 800 million jobs will be

million to 800 million jobs will be

million to 800 million jobs will be displace by the year 2030 Singapore is

displace by the year 2030 Singapore is

displace by the year 2030 Singapore is also not spared because the Singapore

also not spared because the Singapore

also not spared because the Singapore government have also said that they

government have also said that they

government have also said that they predicted that 25 percent of the jobs in

predicted that 25 percent of the jobs in

predicted that 25 percent of the jobs in Singapore will be placed by the year

Singapore will be placed by the year

Singapore will be placed by the year 2030 I would like to share with you a

2030 I would like to share with you a

2030 I would like to share with you a real experience that I witness in a

real experience that I witness in a

real experience that I witness in a company that I’m associated with we used

company that I’m associated with we used

company that I’m associated with we used to have 10 people to complete a value

to have 10 people to complete a value

to have 10 people to complete a value chain in the department the day we

chain in the department the day we

chain in the department the day we headed to automate the entire operation

headed to automate the entire operation

headed to automate the entire operation and I’m not talking about machines in

and I’m not talking about machines in

and I’m not talking about machines in manufacturing I’m talking about value

manufacturing I’m talking about value

manufacturing I’m talking about value chain to run a particular processor a

chain to run a particular processor a

chain to run a particular processor a particular business process nine people

particular business process nine people

particular business process nine people were being made redundant overnight and

were being made redundant overnight and

were being made redundant overnight and we only keep one person to run the

we only keep one person to run the

we only keep one person to run the entire department this Israel it sounds

entire department this Israel it sounds

entire department this Israel it sounds really scary to the Talon but it it is

really scary to the Talon but it it is

really scary to the Talon but it it is something easy for company to make such

something easy for company to make such

something easy for company to make such a decision because our human resource

a decision because our human resource

a decision because our human resource cost has just gone down overnight

cost has just gone down overnight

cost has just gone down overnight and our profit margin went up I am sure

and our profit margin went up I am sure

and our profit margin went up I am sure all this is not new to all of you it’s

all this is not new to all of you it’s

all this is not new to all of you it’s just simple mathematics that that we can

just simple mathematics that that we can

just simple mathematics that that we can all relate to

allow me to share with you the

allow me to share with you the Industrial Revolution that we are

Industrial Revolution that we are

Industrial Revolution that we are talking about today the first Industrial

talking about today the first Industrial

talking about today the first Industrial Revolution is actually mechanization of

Revolution is actually mechanization of

Revolution is actually mechanization of steam and power using steam and power to

steam and power using steam and power to

steam and power using steam and power to run industries Second Industrial

run industries Second Industrial

run industries Second Industrial Revolution they use electric power to

Revolution they use electric power to

Revolution they use electric power to create mass production the three point

create mass production the three point

create mass production the three point zero of the Industrial Revolution talks

zero of the Industrial Revolution talks

zero of the Industrial Revolution talks a lot about automation using less

a lot about automation using less

a lot about automation using less electrons digitization of things and the

electrons digitization of things and the

electrons digitization of things and the fourth Industrial Revolution is

fourth Industrial Revolution is

fourth Industrial Revolution is something that we are talking about

something that we are talking about

something that we are talking about today and that represents a combination

today and that represents a combination

today and that represents a combination of cyber-physical systems the IOT and

of cyber-physical systems the IOT and

of cyber-physical systems the IOT and also the iOS and technological

also the iOS and technological

also the iOS and technological advancement in the fourth Industrial

advancement in the fourth Industrial

advancement in the fourth Industrial Revolution about some fundamental shift

Revolution about some fundamental shift

Revolution about some fundamental shift not only in jobs in business in consumer

not only in jobs in business in consumer

not only in jobs in business in consumer behavior and what we as human race

behavior and what we as human race

behavior and what we as human race expect of things we want everything fast

expect of things we want everything fast

expect of things we want everything fast cheap immediately I want it now and we

cheap immediately I want it now and we

cheap immediately I want it now and we call ourselves the Maggie Meade

call ourselves the Maggie Meade

call ourselves the Maggie Meade generation of course production lines

generation of course production lines

generation of course production lines are transforming we are talking a lot

are transforming we are talking a lot

are transforming we are talking a lot about cities smart manufacturing and

about cities smart manufacturing and

about cities smart manufacturing and even employment and okay what force

even employment and okay what force

even employment and okay what force requirements are all changing and all

requirements are all changing and all

requirements are all changing and all these are leading to some fundamental

these are leading to some fundamental

these are leading to some fundamental shift that we have never imagined before

shift that we have never imagined before

shift that we have never imagined before I will now like to about the truth do

I will now like to about the truth do

I will now like to about the truth do you remember the nine people who have

you remember the nine people who have

you remember the nine people who have been made redundant in my company what

been made redundant in my company what

been made redundant in my company what will they do these nine people will

will they do these nine people will

will they do these nine people will definitely have at least another 25 to

definitely have at least another 25 to

definitely have at least another 25 to 30 years worth of economic life where

30 years worth of economic life where

30 years worth of economic life where they can be adding value to the society

they can be adding value to the society

they can be adding value to the society bringing food putting food on the table

bringing food putting food on the table

bringing food putting food on the table at home so all these nine people for

at home so all these nine people for

at home so all these nine people for example they would then now need to

example they would then now need to

example they would then now need to reposition themselves but reposition to

reposition themselves but reposition to

reposition themselves but reposition to do what reposition to use their core

do what reposition to use their core

do what reposition to use their core skills which we call it core

skills which we call it core

skills which we call it core competencies together with the existing

competencies together with the existing

competencies together with the existing work experience that they have already

acumen

acumen and to be then what they can do is that

and to be then what they can do is that

and to be then what they can do is that they will then need to retrain

they will then need to retrain

they will then need to retrain themselves re skill and then quickly

themselves re skill and then quickly

themselves re skill and then quickly react to the job market and the fourth

react to the job market and the fourth

react to the job market and the fourth Industrial Revolution is of course also

Industrial Revolution is of course also

Industrial Revolution is of course also we talk about shifting of job skill sets

we talk about shifting of job skill sets

we talk about shifting of job skill sets requirement to accomplish all this

requirement to accomplish all this

requirement to accomplish all this change new businesses new technology

change new businesses new technology

change new businesses new technology especially those which we always coin as

especially those which we always coin as

especially those which we always coin as disruptive one out of four graduate

disruptive one out of four graduate

disruptive one out of four graduate fresh graduates couldn’t find a job in

fresh graduates couldn’t find a job in

fresh graduates couldn’t find a job in 2016 what does all this mean again we

2016 what does all this mean again we

2016 what does all this mean again we are seeing that what we are saying is

are seeing that what we are saying is

are seeing that what we are saying is that as scary as it may seem the reality

that as scary as it may seem the reality

that as scary as it may seem the reality is that it is just not as simple for

is that it is just not as simple for

is that it is just not as simple for companies to hire the right people as

companies to hire the right people as

companies to hire the right people as well while fresh graduates may see may

well while fresh graduates may see may

well while fresh graduates may see may look and Maine may look unemployable but

look and Maine may look unemployable but

look and Maine may look unemployable but it is also just as hard for companies to

it is also just as hard for companies to

it is also just as hard for companies to find the right talent today companies

find the right talent today companies

find the right talent today companies who refuse to transform themselves

who refuse to transform themselves

who refuse to transform themselves companies who feel that it is too

companies who feel that it is too

companies who feel that it is too difficult to change eventually they will

difficult to change eventually they will

difficult to change eventually they will be losing out to the talent magnets

be losing out to the talent magnets

be losing out to the talent magnets because all the young people all the

because all the young people all the

because all the young people all the bright young talents would want to work

bright young talents would want to work

bright young talents would want to work for a cool company I would like to now

for a cool company I would like to now

for a cool company I would like to now talk a little bit about how employers

talk a little bit about how employers

talk a little bit about how employers companies today actually hire the

companies today actually hire the

companies today actually hire the traditional way of hire is that go

traditional way of hire is that go

traditional way of hire is that go through the Seavey’s look at three pager

through the Seavey’s look at three pager

through the Seavey’s look at three pager call you in for an interview and then

call you in for an interview and then

call you in for an interview and then decide whether they like your face how

decide whether they like your face how

decide whether they like your face how you look how you smell and then they say

you look how you smell and then they say

you look how you smell and then they say ok you got a job or buy I’ll call you

ok you got a job or buy I’ll call you

ok you got a job or buy I’ll call you another day so this is how traditional

another day so this is how traditional

another day so this is how traditional businesses and in fact more than 80

businesses and in fact more than 80

businesses and in fact more than 80 percent of us here hire in the past but

percent of us here hire in the past but

percent of us here hire in the past but remember we talked about the nine people

remember we talked about the nine people

remember we talked about the nine people who need to be repositioned after some

who need to be repositioned after some

who need to be repositioned after some retraining and then they need to

retraining and then they need to

retraining and then they need to re-enter the market and that would mean

re-enter the market and that would mean

re-enter the market and that would mean that companies today will actually need

that companies today will actually need

that companies today will actually need to look at cross killing strategy

to look at cross killing strategy

to look at cross killing strategy looking at the hidden talent pool that

looking at the hidden talent pool that

looking at the hidden talent pool that never existed before for example and can

never existed before for example and can

never existed before for example and can I have a show of hands how many of you

I have a show of hands how many of you

I have a show of hands how many of you are employers over here how many of you

are employers over here how many of you

are employers over here how many of you are hiring managers you decide whether

are hiring managers you decide whether

are hiring managers you decide whether you are know how who you want to recruit

you are know how who you want to recruit

you are know how who you want to recruit ok so let me run a small test with you

ok so let me run a small test with you

ok so let me run a small test with you do you agree that most of us will always

do you agree that most of us will always

do you agree that most of us will always look for people with relevant work

look for people with relevant work

look for people with relevant work experience to fill the position yes let

experience to fill the position yes let

experience to fill the position yes let me ask you this if AI is new robotics is

me ask you this if AI is new robotics is

me ask you this if AI is new robotics is new cybersecurity is relatively new as

new cybersecurity is relatively new as

new cybersecurity is relatively new as well quantum computing is new where are

well quantum computing is new where are

well quantum computing is new where are we going to find people relevant expert

we going to find people relevant expert

we going to find people relevant expert experience how are we supposed to expect

experience how are we supposed to expect

experience how are we supposed to expect a 15 year old editor in the newspaper or

a 15 year old editor in the newspaper or

a 15 year old editor in the newspaper or a senior journalist who’s good at

a senior journalist who’s good at

a senior journalist who’s good at interviewing people writing suddenly be

interviewing people writing suddenly be

interviewing people writing suddenly be able to do the job of a data journalism

able to do the job of a data journalism

able to do the job of a data journalism because that is what’s needed today in

because that is what’s needed today in

because that is what’s needed today in the media industry how are we supposed

the media industry how are we supposed

the media industry how are we supposed to expect a 35 year old or four year old

to expect a 35 year old or four year old

to expect a 35 year old or four year old IT manager who have graduated over the

IT manager who have graduated over the

IT manager who have graduated over the last 20 years suddenly know how to hack

last 20 years suddenly know how to hack

last 20 years suddenly know how to hack and be a cybersecurity expert

and be a cybersecurity expert

and be a cybersecurity expert how is that possible so what does that

how is that possible so what does that

how is that possible so what does that mean for companies who need to hire but

mean for companies who need to hire but

mean for companies who need to hire but can never find a rec talent because

can never find a rec talent because

can never find a rec talent because those talent that the company want them

those talent that the company want them

those talent that the company want them in a square box just doesn’t exist

in a square box just doesn’t exist

in a square box just doesn’t exist because there’s no not many people with

because there’s no not many people with

because there’s no not many people with relevant experience because most of the

relevant experience because most of the

relevant experience because most of the new job creations under the fourth

new job creations under the fourth

new job creations under the fourth Industrial Revolution actually and

Industrial Revolution actually and

Industrial Revolution actually and actually in the new domain where talent

actually in the new domain where talent

actually in the new domain where talent pool are already very limited and then

pool are already very limited and then

pool are already very limited and then that gives us then and that’s how we

that gives us then and that’s how we

that gives us then and that’s how we actually pass on the responsibility and

actually pass on the responsibility and

actually pass on the responsibility and the challenge to companies to wanting to

the challenge to companies to wanting to

the challenge to companies to wanting to give people a chance to take on people

give people a chance to take on people

give people a chance to take on people who are willing to reposition themselves

who are willing to reposition themselves

who are willing to reposition themselves that need to re-enter the market but of

that need to re-enter the market but of

that need to re-enter the market but of course the requisite the prerequisite is

course the requisite the prerequisite is

course the requisite the prerequisite is that the person will have certain core

that the person will have certain core

that the person will have certain core competencies that a company needs and

competencies that a company needs and

competencies that a company needs and the company will then be able to give

the company will then be able to give

the company will then be able to give them opportunity to risk LLL teach them

them opportunity to risk LLL teach them

them opportunity to risk LLL teach them something new on the job and then they

something new on the job and then they

something new on the job and then they will be able to perform in no time I

will be able to perform in no time I

will be able to perform in no time I will now like to talk about the job

will now like to talk about the job

will now like to talk about the job seeker for the job seeker for a women

seeker for the job seeker for a women

seeker for the job seeker for a women for example if you have taken a few

for example if you have taken a few

for example if you have taken a few years off to have a baby have a child to

years off to have a baby have a child to

years off to have a baby have a child to care for the family and when you decide

care for the family and when you decide

care for the family and when you decide to come back to the workforce it is

to come back to the workforce it is

to come back to the workforce it is never easy right what about for the rest

never easy right what about for the rest

never easy right what about for the rest of us who decided to take a few years

of us who decided to take a few years

of us who decided to take a few years out of work too

out of work too

out of work too I’m an entrepreneur and after a few

I’m an entrepreneur and after a few

I’m an entrepreneur and after a few years we decided to return to the job

years we decided to return to the job

years we decided to return to the job market what would that tell your CV you

market what would that tell your CV you

market what would that tell your CV you will then have a gap in your CV and we

will then have a gap in your CV and we

will then have a gap in your CV and we all know that having a gap in the CV is

all know that having a gap in the CV is

all know that having a gap in the CV is not always the best thing because people

not always the best thing because people

not always the best thing because people would think that you are sitting at home

would think that you are sitting at home

would think that you are sitting at home bumming around not doing anything and

bumming around not doing anything and

bumming around not doing anything and nobody likes that

nobody likes that

nobody likes that so why what would company do and a house

so why what would company do and a house

so why what would company do and a house a job seeker actually empower and enrich

a job seeker actually empower and enrich

a job seeker actually empower and enrich their life when they have a gap in their

their life when they have a gap in their

their life when they have a gap in their CV and assuming that during those years

CV and assuming that during those years

CV and assuming that during those years out of job and even if you depart it

out of job and even if you depart it

out of job and even if you depart it from your main domain and move on to a

from your main domain and move on to a

from your main domain and move on to a second area as a new territory to do

second area as a new territory to do

second area as a new territory to do something that you want to try out to do

something that you want to try out to do

something that you want to try out to do but if you want to return back to the

but if you want to return back to the

but if you want to return back to the formal job Sutter you may then need to

formal job Sutter you may then need to

formal job Sutter you may then need to look at opportunities for you to

look at opportunities for you to

look at opportunities for you to reposition yourself and then for not

reposition yourself and then for not

reposition yourself and then for not only when you have a gap in the CV and

only when you have a gap in the CV and

only when you have a gap in the CV and if you do not transform and learn

if you do not transform and learn

if you do not transform and learn something new

something new

something new you also have a gap in your CV which is

you also have a gap in your CV which is

you also have a gap in your CV which is also a big table in the job market so

also a big table in the job market so

also a big table in the job market so then this goes back to the need and the

then this goes back to the need and the

then this goes back to the need and the requirement for job seeker who sees who

requirement for job seeker who sees who

requirement for job seeker who sees who is a talent to always learn new skills I

is a talent to always learn new skills I

is a talent to always learn new skills I would not like to talk about the six

would not like to talk about the six

would not like to talk about the six most important skill sets that most

most important skill sets that most

most important skill sets that most employers want today

employers want today

employers want today besides the core competencies that we

besides the core competencies that we

besides the core competencies that we talk a lot about to fill the job

talk a lot about to fill the job

talk a lot about to fill the job position the six more skill sets value

position the six more skill sets value

position the six more skill sets value by the employee today would be values

by the employee today would be values

by the employee today would be values whether this person is trustworthy

whether this person is trustworthy

whether this person is trustworthy whether is article IQ which we always

whether is article IQ which we always

whether is article IQ which we always talk to we always refer to financial

talk to we always refer to financial

talk to we always refer to financial analysis and what you can do technically

analysis and what you can do technically

analysis and what you can do technically regulations whether this person can

regulations whether this person can

regulations whether this person can comply to regulation and rule our rule

comply to regulation and rule our rule

comply to regulation and rule our rule of law whether it is person a very high

of law whether it is person a very high

of law whether it is person a very high EQ good relationship good with people

EQ good relationship good with people

EQ good relationship good with people cross-cultural skills whether you speak

cross-cultural skills whether you speak

cross-cultural skills whether you speak another language you understand culture

another language you understand culture

another language you understand culture and of course one of the most important

and of course one of the most important

and of course one of the most important that all employers are looking for would

that all employers are looking for would

that all employers are looking for would be agility and adaptability of a

be agility and adaptability of a

be agility and adaptability of a personality looks familiar

personality looks familiar

personality looks familiar Jack Ma says that only by changing

Jack Ma says that only by changing

Jack Ma says that only by changing education can our children compete with

education can our children compete with

education can our children compete with machines

machines

machines and to how many of you would agree that

and to how many of you would agree that

and to how many of you would agree that all the net loss of the knowledge that

all the net loss of the knowledge that

all the net loss of the knowledge that we learned in the first year of

we learned in the first year of

we learned in the first year of university will suddenly become obsolete

university will suddenly become obsolete

university will suddenly become obsolete by the time we get to the third year and

by the time we get to the third year and

by the time we get to the third year and how many of you would agree with me if

how many of you would agree with me if

how many of you would agree with me if we say that working knowledge is so

we say that working knowledge is so

we say that working knowledge is so different from what we learn from the

different from what we learn from the

different from what we learn from the textbook so then why do we learn if you

textbook so then why do we learn if you

textbook so then why do we learn if you don’t know we google we asked professor

don’t know we google we asked professor

don’t know we google we asked professor Google everything that we do not know so

Google everything that we do not know so

Google everything that we do not know so I would like to share with you what we

I would like to share with you what we

I would like to share with you what we are doing in Malaysia back home we are

are doing in Malaysia back home we are

are doing in Malaysia back home we are transforming higher education because we

transforming higher education because we

transforming higher education because we see that it is so urgent for us to

see that it is so urgent for us to

see that it is so urgent for us to reform education to up and to help

reform education to up and to help

reform education to up and to help companies upgrade the workforce at the

companies upgrade the workforce at the

companies upgrade the workforce at the workplace we are encouraging businesses

workplace we are encouraging businesses

workplace we are encouraging businesses to upskill the people so that we will be

to upskill the people so that we will be

to upskill the people so that we will be able to coexist with new machines that

able to coexist with new machines that

able to coexist with new machines that we are building new inventions and new

we are building new inventions and new

we are building new inventions and new technologies that are actually coming up

technologies that are actually coming up

technologies that are actually coming up every two months and I would like to

every two months and I would like to

every two months and I would like to talk about what we are doing in the 4.0

talk about what we are doing in the 4.0

talk about what we are doing in the 4.0 education policy in Malaysia today so

education policy in Malaysia today so

education policy in Malaysia today so what we are doing is that we are

what we are doing is that we are

what we are doing is that we are humanizing a higher education because we

humanizing a higher education because we

humanizing a higher education because we believe that there should be more

believe that there should be more

believe that there should be more collaboration than competition in higher

collaboration than competition in higher

collaboration than competition in higher education only when we share resources

education only when we share resources

education only when we share resources when we build more alliances with

when we build more alliances with

when we build more alliances with different universities even across the

different universities even across the

different universities even across the world we will then be able to move away

world we will then be able to move away

world we will then be able to move away from on campus on student model to a

from on campus on student model to a

from on campus on student model to a resource sharing a community based

resource sharing a community based

resource sharing a community based university and learning learning

university and learning learning

university and learning learning institution so I would now like to think

institution so I would now like to think

institution so I would now like to think and ask ourselves who are we serving

and ask ourselves who are we serving

and ask ourselves who are we serving when we talk about education are we

when we talk about education are we

when we talk about education are we serving the jobs of the future so that

serving the jobs of the future so that

serving the jobs of the future so that graduates like us or talent like us will

graduates like us or talent like us will

graduates like us or talent like us will be able to fit into the job market or

be able to fit into the job market or

be able to fit into the job market or are we fighting to to be the most to to

are we fighting to to be the most to to

are we fighting to to be the most to to to be the university that can produce

to be the university that can produce

to be the university that can produce the most employable graduates so what is

the most employable graduates so what is

the most employable graduates so what is education actually for I believe that

education actually for I believe that

education actually for I believe that for whatever said we must never overlook

for whatever said we must never overlook

for whatever said we must never overlook overlook the values of making us human

overlook the values of making us human

overlook the values of making us human allow me to share this quote with you if

allow me to share this quote with you if

allow me to share this quote with you if you have watched this video on social

you have watched this video on social

you have watched this video on social media Alibaba

media Alibaba

media Alibaba jekima have said if you want to be

jekima have said if you want to be

jekima have said if you want to be successful you need to have high IQ and

successful you need to have high IQ and

successful you need to have high IQ and high EQ but if you want to be respected

high EQ but if you want to be respected

high EQ but if you want to be respected and if you want to survive in the next

and if you want to survive in the next

and if you want to survive in the next 30 years

30 years

30 years you need to have lq and that is the cue

you need to have lq and that is the cue

you need to have lq and that is the cue of love to me I feel that the cue of

of love to me I feel that the cue of

of love to me I feel that the cue of love is an actually encompasses care

love is an actually encompasses care

love is an actually encompasses care compassion empathy appreciation and

compassion empathy appreciation and

compassion empathy appreciation and gratitude and this is what human is all

gratitude and this is what human is all

gratitude and this is what human is all about so for all that was said about

about so for all that was said about

about so for all that was said about whether the fourth in data revolution is

whether the fourth in data revolution is

whether the fourth in data revolution is so scary it is taking away jobs it is

so scary it is taking away jobs it is

so scary it is taking away jobs it is changing nature of jobs changing our

changing nature of jobs changing our

changing nature of jobs changing our businesses changing actually the way of

businesses changing actually the way of

businesses changing actually the way of life of human I think for whatever said

life of human I think for whatever said

life of human I think for whatever said people should still come first thank you

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