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A radical & successful approach to working with Indigenous communities | Denise Hagan | TEDxBrisbane


I want to acknowledge the traditional

I want to acknowledge the traditional owners of this country the terrible

owners of this country the terrible

owners of this country the terrible people and also those traditional owners

people and also those traditional owners

people and also those traditional owners in lockout River in 2002 I found myself

in lockout River in 2002 I found myself

in lockout River in 2002 I found myself on a very small 10 cedar plane flying to

on a very small 10 cedar plane flying to

on a very small 10 cedar plane flying to the remote community of Lockhart River

the remote community of Lockhart River

the remote community of Lockhart River in Cape York I was executive director

in Cape York I was executive director

in Cape York I was executive director leadership and culture in my State

leadership and culture in my State

leadership and culture in my State Department of Education I was part of a

Department of Education I was part of a

Department of Education I was part of a small government in voi determined to

small government in voi determined to

small government in voi determined to make a contribution to closing a gap of

make a contribution to closing a gap of

make a contribution to closing a gap of significant disadvantage in Aboriginal

significant disadvantage in Aboriginal

significant disadvantage in Aboriginal communities and to get better results

communities and to get better results

communities and to get better results from the government investment we’ve

from the government investment we’ve

from the government investment we’ve done our initial assessment in our

done our initial assessment in our

done our initial assessment in our offices in the capital and we were

offices in the capital and we were

offices in the capital and we were flying in to meet with community leaders

flying in to meet with community leaders

flying in to meet with community leaders we would then fly out again develop

we would then fly out again develop

we would then fly out again develop plans get the right people implement

plans get the right people implement

plans get the right people implement them this is the typical white

them this is the typical white

them this is the typical white Australian way of helping remote

Australian way of helping remote

Australian way of helping remote indigenous communities in a fly-in

indigenous communities in a fly-in

indigenous communities in a fly-in fly-out solution model it’s usually

fly-out solution model it’s usually

fly-out solution model it’s usually outside experts who decide what needs to

outside experts who decide what needs to

outside experts who decide what needs to be addressed and how it’s going to be

be addressed and how it’s going to be

be addressed and how it’s going to be addressed and when it’s going to be

addressed and when it’s going to be

addressed and when it’s going to be implemented and they fly in and out of

implemented and they fly in and out of

implemented and they fly in and out of the community I thought I was well

the community I thought I was well

the community I thought I was well prepared but when we landed in the

prepared but when we landed in the

prepared but when we landed in the community I was absolutely shocked by

community I was absolutely shocked by

community I was absolutely shocked by the startling poverty and disadvantage

the startling poverty and disadvantage

the startling poverty and disadvantage that I witnessed I could not believe

that I witnessed I could not believe

that I witnessed I could not believe that this was Australia my country in

that this was Australia my country in

that this was Australia my country in the 21st century how could this have

the 21st century how could this have

the 21st century how could this have been allowed to happen

community leaders weren’t particularly

community leaders weren’t particularly interested in talking with us we could

interested in talking with us we could

interested in talking with us we could have seen this as rude or just

have seen this as rude or just

have seen this as rude or just ungrateful but clearly we didn’t have

ungrateful but clearly we didn’t have

ungrateful but clearly we didn’t have the local knowledge or cultural

the local knowledge or cultural

the local knowledge or cultural competence to do what was needed it was

competence to do what was needed it was

competence to do what was needed it was very tough going we were out of our

very tough going we were out of our

very tough going we were out of our comfort zone but a few things became

comfort zone but a few things became

comfort zone but a few things became strikingly clear

strikingly clear

strikingly clear the idea that we could sit in our

the idea that we could sit in our

the idea that we could sit in our air-conditioned city offices and develop

air-conditioned city offices and develop

air-conditioned city offices and develop plans to address the issues in a remote

plans to address the issues in a remote

plans to address the issues in a remote indigenous community were crazy the idea

indigenous community were crazy the idea

indigenous community were crazy the idea that local leaders didn’t know or care

that local leaders didn’t know or care

that local leaders didn’t know or care about the challenges facing their

about the challenges facing their

about the challenges facing their community was arrogant the idea that

community was arrogant the idea that

community was arrogant the idea that they would trust us when we walk in and

they would trust us when we walk in and

they would trust us when we walk in and say we’re from the government when in

say we’re from the government when in

say we’re from the government when in their living memory

their living memory

their living memory they have been disenfranchised

they have been disenfranchised

they have been disenfranchised dislocated forced into servitude they’ve

dislocated forced into servitude they’ve

dislocated forced into servitude they’ve had their children stolen and their

had their children stolen and their

had their children stolen and their wages stolen they’ve been punished for

wages stolen they’ve been punished for

wages stolen they’ve been punished for practicing their own culture and

practicing their own culture and

practicing their own culture and speaking their own language they other

speaking their own language they other

speaking their own language they other inhabitants this is their country for

inhabitants this is their country for

inhabitants this is their country for 50,000 years and yet today they have no

50,000 years and yet today they have no

50,000 years and yet today they have no right to own land in their own community

right to own land in their own community

right to own land in their own community the government has been the perpetrator

the government has been the perpetrator

the government has been the perpetrator or complicit in many of these

or complicit in many of these

or complicit in many of these initiatives and so for us to walk in and

initiatives and so for us to walk in and

initiatives and so for us to walk in and say we’re from the government trust us

say we’re from the government trust us

say we’re from the government trust us is absolutely ludicrous and then there’s

is absolutely ludicrous and then there’s

is absolutely ludicrous and then there’s the idea that the challenges in remote

the idea that the challenges in remote

the idea that the challenges in remote indigenous communities can be addressed

indigenous communities can be addressed

indigenous communities can be addressed without long-term sincere authentic

without long-term sincere authentic

without long-term sincere authentic engagement and working closely with the

engagement and working closely with the

engagement and working closely with the local community is simply wrong so what

local community is simply wrong so what

local community is simply wrong so what is the result of this fly-in fly-out

is the result of this fly-in fly-out

is the result of this fly-in fly-out solution model the community ends up

solution model the community ends up

solution model the community ends up more disempowered it’s not their ideas

more disempowered it’s not their ideas

more disempowered it’s not their ideas their issues or their solutions often

their issues or their solutions often

their issues or their solutions often the wrong projects are implemented and

the wrong projects are implemented and

the wrong projects are implemented and they fail because they’re not community

they fail because they’re not community

they fail because they’re not community led often this failure is then blamed on

led often this failure is then blamed on

led often this failure is then blamed on the communities and used as an excuse

the communities and used as an excuse

the communities and used as an excuse not to reinvest the end result of this

not to reinvest the end result of this

not to reinvest the end result of this is that the issues and the challenges of

is that the issues and the challenges of

is that the issues and the challenges of remote indigenous communities are put in

remote indigenous communities are put in

remote indigenous communities are put in the too hard basket

I was initially a fly-in fly-out worker

I was initially a fly-in fly-out worker after developing relationships with

after developing relationships with

after developing relationships with community leaders they asked me to go

community leaders they asked me to go

community leaders they asked me to go and help them do some planning and to

and help them do some planning and to

and help them do some planning and to stay in the community

stay in the community

stay in the community I lived there for a couple of months I

I lived there for a couple of months I

I lived there for a couple of months I agreed I ended up staying and living

agreed I ended up staying and living

agreed I ended up staying and living there for five and a half years at that

there for five and a half years at that

there for five and a half years at that time I was inspired by the people of

time I was inspired by the people of

time I was inspired by the people of Lockhart River because despite

Lockhart River because despite

Lockhart River because despite generations of adversity in their

generations of adversity in their

generations of adversity in their current unbelievable hardship I could

current unbelievable hardship I could

current unbelievable hardship I could see determination strength and pride

see determination strength and pride

see determination strength and pride determination to secure a better future

determination to secure a better future

determination to secure a better future for their coming generations strength to

for their coming generations strength to

for their coming generations strength to carry on despite so many young deaths

carry on despite so many young deaths

carry on despite so many young deaths and and a suicide rate double the

and and a suicide rate double the

and and a suicide rate double the national average and pride in themselves

national average and pride in themselves

national average and pride in themselves and their culture I was determined to

and their culture I was determined to

and their culture I was determined to become part of the community to build on

become part of the community to build on

become part of the community to build on their strengths and to work with them on

their strengths and to work with them on

their strengths and to work with them on their issues and by that I mean the

their issues and by that I mean the

their issues and by that I mean the issues that they see as important and

issues that they see as important and

issues that they see as important and urgent this is not a fly-in fly-out way

urgent this is not a fly-in fly-out way

urgent this is not a fly-in fly-out way of working building an authentic

of working building an authentic

of working building an authentic relationship it doesn’t happen in a

relationship it doesn’t happen in a

relationship it doesn’t happen in a couple of trips or a couple of hours or

couple of trips or a couple of hours or

couple of trips or a couple of hours or days it takes months or years I quit my

days it takes months or years I quit my

days it takes months or years I quit my job I established the pier foundation

job I established the pier foundation

job I established the pier foundation puya means heart

puya means heart

puya means heart or life force in a local cookie our

or life force in a local cookie our

or life force in a local cookie our language in the foundation we developed

language in the foundation we developed

language in the foundation we developed a totally new way of working with the

a totally new way of working with the

a totally new way of working with the community to get results called the puia

community to get results called the puia

community to get results called the puia approach turning many things on their

approach turning many things on their

approach turning many things on their head to the normal way of working with

head to the normal way of working with

head to the normal way of working with Aboriginal communities as a charity we

Aboriginal communities as a charity we

Aboriginal communities as a charity we work alongside the community empowering

work alongside the community empowering

work alongside the community empowering and working with everyday leaders to

and working with everyday leaders to

and working with everyday leaders to help them shape and determine and create

help them shape and determine and create

help them shape and determine and create their own bright future two-thirds of

their own bright future two-thirds of

their own bright future two-thirds of our board members are local community

our board members are local community

our board members are local community leaders our most recent endeavor the

leaders our most recent endeavor the

leaders our most recent endeavor the establishment of the crunchy coconut

establishment of the crunchy coconut

establishment of the crunchy coconut families together Center is a great

families together Center is a great

families together Center is a great example of our pure approach in action

example of our pure approach in action

example of our pure approach in action at a community strategic planning

at a community strategic planning

at a community strategic planning discussion community leaders are

discussion community leaders are

discussion community leaders are unified that the earliest education was

unified that the earliest education was

unified that the earliest education was a mess and that this was critical for

a mess and that this was critical for

a mess and that this was critical for the future of their children and

the future of their children and

the future of their children and community they asked the pure foundation

community they asked the pure foundation

community they asked the pure foundation to work with them to develop a new

to work with them to develop a new

to work with them to develop a new solution so together we looked at what

solution so together we looked at what

solution so together we looked at what they wanted and equally importantly what

they wanted and equally importantly what

they wanted and equally importantly what they didn’t want what they wanted was

they didn’t want what they wanted was

they didn’t want what they wanted was parents and carers involved in their

parents and carers involved in their

parents and carers involved in their children’s education from birth learning

children’s education from birth learning

children’s education from birth learning together giving children the best start

together giving children the best start

together giving children the best start to life they did not want a drop-off

to life they did not want a drop-off

to life they did not want a drop-off childcare center they wanted a

childcare center they wanted a

childcare center they wanted a curriculum that focused on culture

curriculum that focused on culture

curriculum that focused on culture independence and life skills they wanted

independence and life skills they wanted

independence and life skills they wanted local jobs and training not fly-in

local jobs and training not fly-in

local jobs and training not fly-in fly-out workers it was a challenge a

fly-out workers it was a challenge a

fly-out workers it was a challenge a really big challenge to make it happen

really big challenge to make it happen

really big challenge to make it happen getting funding for something new

getting funding for something new

getting funding for something new innovative and out of the box is never

innovative and out of the box is never

innovative and out of the box is never easy

easy

easy and then there’s constructing a building

and then there’s constructing a building

and then there’s constructing a building in a remote community

in a remote community

in a remote community we’re not even local traditional owners

we’re not even local traditional owners

we’re not even local traditional owners can own land getting building materials

can own land getting building materials

can own land getting building materials to site added 30 percent cost and the

to site added 30 percent cost and the

to site added 30 percent cost and the challenge associated with our roads

challenge associated with our roads

challenge associated with our roads being cut for up to six months of the

being cut for up to six months of the

being cut for up to six months of the year with monsoonal rains it was a

year with monsoonal rains it was a

year with monsoonal rains it was a massive challenge but we did it and we

massive challenge but we did it and we

massive challenge but we did it and we did it with the help of many people who

did it with the help of many people who

did it with the help of many people who helped us could see the pure approach

helped us could see the pure approach

helped us could see the pure approach working and joined in and shared our

working and joined in and shared our

working and joined in and shared our vision now crunchy Carcano Center was

vision now crunchy Carcano Center was

vision now crunchy Carcano Center was opened in June 2016 our manager is an

opened in June 2016 our manager is an

opened in June 2016 our manager is an amazing local woman and young community

amazing local woman and young community

amazing local woman and young community leader our local men played a vital role

leader our local men played a vital role

leader our local men played a vital role in working with elders to seek

in working with elders to seek

in working with elders to seek permission to visit sacred sites to

permission to visit sacred sites to

permission to visit sacred sites to gather natural materials to create our

gather natural materials to create our

gather natural materials to create our beautiful dancing circle and playground

beautiful dancing circle and playground

beautiful dancing circle and playground the day of the opening was a huge hall

the day of the opening was a huge hall

the day of the opening was a huge hall of community celebration just full of

of community celebration just full of

of community celebration just full of joy and a great tangible demonstration

joy and a great tangible demonstration

joy and a great tangible demonstration of the the success of the approach in

of the the success of the approach in

of the the success of the approach in action since the center has been built

action since the center has been built

action since the center has been built my son has been knowing a lot of things

my son has been knowing a lot of things

my son has been knowing a lot of things what’s right what’s wrong it’s not as

what’s right what’s wrong it’s not as

what’s right what’s wrong it’s not as we’re landing care for the child itself

we’re landing care for the child itself

we’re landing care for the child itself it’s also for the parent first parents I

it’s also for the parent first parents I

it’s also for the parent first parents I think it’s a good way that we can talk

think it’s a good way that we can talk

think it’s a good way that we can talk about what we’re going through and help

about what we’re going through and help

about what we’re going through and help each other be there for each other I

each other be there for each other I

each other be there for each other I think it’s a great place because we come

think it’s a great place because we come

think it’s a great place because we come together so when I look back at our

together so when I look back at our

together so when I look back at our go-to beliefs about addressing the

go-to beliefs about addressing the

go-to beliefs about addressing the issues in remote indigenous communities

issues in remote indigenous communities

issues in remote indigenous communities I know that our those go-to beliefs are

I know that our those go-to beliefs are

I know that our those go-to beliefs are wrong fly-in fly-out solutions simply do

wrong fly-in fly-out solutions simply do

wrong fly-in fly-out solutions simply do not work the good news is there is a

not work the good news is there is a

not work the good news is there is a solution

solution

solution building authentic relationships

building authentic relationships

building authentic relationships trusting in the knowledge and wisdom of

trusting in the knowledge and wisdom of

trusting in the knowledge and wisdom of the local community and empowering them

the local community and empowering them

the local community and empowering them as everyday leaders to shape and

as everyday leaders to shape and

as everyday leaders to shape and determine their own bright future the

determine their own bright future the

determine their own bright future the challenge for us is whether we can make

challenge for us is whether we can make

challenge for us is whether we can make that change

that change

that change [Applause]

”

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