what do we do a mechanical engineer a
systems engineer and an administrator
talking about diversity and good inclusion
we three have been partners in a
corporate trip to promote
diversity and inclusion and the truth is
that diversity is happening to be
just a moral issue make a theme
corporate a corporate theme because
has a direct impact on performance
of corporations
according to a 2016 gallup survey
Workplace
the rotation of personnel in an environment
inclusive is reduced by 22 percent
it also improves productivity improves
in the profits of the companies in a
27% and the relationship with customers and the
Customer experience improves by 39
percent
then we are in an element that is
beyond what is moral and becomes
a competitive advantage for
Business
now the journey of diversity and inclusion
It has been very long and slow as we have
seen through the day today in 1964 with
the act the civil rights begin a
movement to regulate and deal with
eliminate discrimination from the
Ethnic religion gender point of view
but the trip has been extremely
long we started the century trying to
measure how we were in diversity and
inclusion and the metrics told us that
we had not advanced much
as you know from the point of
view of gender equity in positions of
work in technical positions
we are very far from reaching a balance
and in compensation
we are very far from reaching a balance
to today 2014
we could say that the majority of
the companies say they have programs
of inclusion
however, what does this mean and how much
we are really making progress in this
process
the trip is long and for a long trip
it’s good to have a survival kit
that helps us make the trip a bit
more pleasant and today we are going to talk a
little of our experiences and that
team that can help us so that
let’s have a more secure advance
well I want to tell you that there
I remember my first day of work and
first day of work was
approximately 12 years ago
if I could tell them how I felt in
that moment maybe he is not nervous
favorite but I can tell you that I
I felt excited and excited
just like when you prepare a trip
because when you prepare a trip and
to that emotion with respect to
things that you will know that there will be
who will listen and who will discover
during that trip
I met wonderful people I can
say and they all told me that the
professional development was in
a beautiful forest that forest full of
opportunities and challenges and they told me that
to get to that forest where it
I found the development that I was
looking at that time I had a
countless ways to
get to it but that the key to
get to the right place was to listen
the signs and I remember as if it were today
as I listened to the signals I can
say it was great heard
[Music]
well maybe it was not as good as me
he believed back then why maybe not
they were the correct signals but as
everything in life
everyone arrives now comes the
hour when we meet that person and
that person who helps us understand the
signs you really know the correct ones
and it’s not only important to understand the
signals and know which ones are
we must continue
the important thing is to listen to people
who know how to get to them
I remember that throughout this process
I learned that we have to control
our mental garbage our trash
mental is everything that goes through
our minds when we have a
conversation are opinions suggestions
hypothesis answers
including comments to a situation
we have not even finished
tell but we already have everything in
our head
if we manage to control that mental garbage
we are going to realize that we develop
empathy
I remember very well the empathy that I
developed with that person because
it showed me that when we are in a
conversation I ‘m not there for me because
listen to the conversation I is she is
That person who was a woman told me
that was there for me and many of
our conversations initiate a
very simple question that urged everyone and
all to use before starting a
conversation you want from me
in that conversation you want some advice
wants is an opinion or simply
do you want me to listen to you?
I must tell you that that totally does the
difference already
normally the silences are like
true they are a little uncomfortable
makes it more uncomfortable when there are silences
the same in conversations if
we do not learn to respect the
silences
we are missing a great opportunity to
People when they are silent
believe it or not they are thinking
how you guys alve a few minutes ago
Oblivion was stuck and I was
thinking clearly do not fool yourself anymore and that
happens during that process the
people are looking for their answers
seeing solutions making a
hindsight even thinking about
the things that were said and that we
they said that brings us to that when
we really understand the
meaning of the words is
important but being able to see the
feelings and emotions beyond
those words reach us at another level of
conversation
finally all human beings
we have a map of all
we build that map from
our experiences our experiences
our education the values that we
our parents taught our
environment and these maps are unique
we must always try not to judge the
others because when we judge normally
we use our own life map and it is
impossible to judge others using my
map are unique and unrepeatable
That is why he considered that we are going to have a
more inclusive world at the moment that
let’s understand that all the maps
absolutely everyone is different
their routes are very different ones from the
others and possibly lead to places
that we had even thought that
we could arrive
but what we should not forget is that
all at the end are maps and that’s what
it makes us unite like tomorrow with this
brings us to our second element of
our survival kit
good a few years ago
about three years ago I set a goal
personal to improve my physical health
I think that many people have passed
I did not exercise regularly and it was not
the same when I played with my children I
I was missing the air I did not feel the same
then I started walking afterwards to
run and try to strain a stay
longer and I think lately the
exercise is popular and many people what
does and I came across a very process
feedback cash now
There are clock sensors that tell us
how much do we sleep with what intensity we
we exercised how good that was
exercise and the sensors are
brutally in these if one does not serve
for this they say nothing is not running
Diego needs to improve this and that
honesty and those data are very valuable
in the process of improvement but the
human behavior and in a process
as inclusion we do not have these
sensors
what we need is something to be able
measure our progress and the
feedback through the
conversation
it’s a key process and they’re going to be those
sensors the clock in the process of
improvement
now there is a keyword here what
bravery bravery usually the
we associate with physical means courage the
capacity should be our fears with
the person who is jumping from a
Bridge is usually good deal
our physical fears but when
we are watching a conversation of
feedback
we have to overcome our fears
morals our ethical fears and
Thank you map that said Maurizio and
put it we have to be open the
people we ‘re talking to have
a life story that we do not
we know have a point of view
totally different that we have to
appreciate as well as what is the purest and
take it with that purity to see what
we have to improve and how we have to
to get better
we have to be willing to be
brave that we are wrong and
that the experiences we’ve had
can they
are helping us at this time and that
the new perspective that they are giving us
it’s very valuable
now in this process we have to be
equally honest to give the
feedback does not sweeten the
words do not waste time trying to
hide our feelings and
encourage others not hide
to tell us things as they are
after receiving that feedback
it is very important to take action
a few months ago I learned a word
new indaba is a word that
means grouping in for the tribes
from southern Africa, indaba became very
popular because it’s a strategy of
negotiation that was used in the
climate change negotiations in
Paris and the feedback at its most
pure form is when we are going to have a
with a complex conversation or a
complicated negotiation start by knowing
the point of view of everyone else
say that you do not think
what do you think about the lines that
are not willing to cross and that
propose that we could do about it
is before entering to have any
discussion before judging to listen
this and other elements
we have been learning them along the way and
this brings us to that we can not
leave for ourselves we have to
transmit that knowledge so that you
serve others in this long there
we have all in common since the day
that we are born , the book of the
life and each one of us started to
fill that balance
those empty pages with experiences with
dreams with anecdotes regrets
achievements laughs and sadness press the book
allows us to prepare for what
we are and what we will be and what we live
we all have in common that through
that book we learn each of
we learn in some way
communicate with your new parents
born
we learn to connect because there is a
purpose
apart from filling his book of life
and that is that each of us started
since we are and we left the womb of
our mother to create bridges sources
where we connect with our mom
because we are cold we cry bridges goal
because we connect with our beloved
with our days when they make us
grimaces and we laugh at bridges when
we came to school and we started
interact with people that we started
know sources that we interact in the
college universities work bridges
that we are building today and
that is one of the purposes we have
in a natural way that sometimes we do not
we realize and we do not observe it
carefully the bridge allows us
connect us in both directions
try to exchange knowledge and that
purpose that is born for all
what we have is that focus on yourself
as we are growing we are going also
discovering that we have skills that
there are things that we like more than others and
we started to develop a domain of a
specific subject and that domain that we
does not start to differentiate the
tastes that we have brings us to another
interesting element that is the power
develop the form
is going to decide what I do with that
knowledge where he applied it as what
applied to whom was exchanged through
of the bridges we are building
and with that we come to a very element
important
we started teaching we started
exchange we started transferring me
I will comment
an example and a personal case that
converted and we have embraced a series
of volunteers
here in costa rica the dream is because
we can improve our country through
of Education
that has made us successful in English as
second language
computing as a tool
good because we do not teach administration
of projects using the best
project management practices
institute a third – grade children
school and we think about a costa rica
different I know how to predict
Portfolio projects programs for
next 30 years can be done is more
three years ago we did a pilot plan in
Bethlehem a school through
volunteers and we can teach 54
third-grade children the practices the
same methodology that franklin chang uses
to build your motor kids
they learned using the methodology
project management institute
they certified and there were not no
we were there we made a digital kit for
that any school any teacher
any volunteer could take it and
educate other children today 3 153
children in this country from the border
north south border different schools and
schools have adopted the program and there
schools that have gone further and
companies that have gone beyond where the
program adapted not only from the
theoretical point of view but they have
put computation in the process are
children that at this point in third
grade fourth grade
they know about project management and
we went thing more borders
there are schools in argentina mendoza that
adopted the program there is a school in
his work in South Africa that adopted the
program and that what we want to do
because our obligation to teach
we can not keep what we have
learned today we have to
happen to us because in the end every
one of us comes with a color
specific to this world and collectively
We create a harmony today a rainbow
bright colors that nature and
is what will differentiate us as a country
as a society as neighbors as
colleagues as friends because only
we have the present to be able to raise
and program the future is through
what we learned today that
transfer it
in the minutes that we have been talking
with you 2,700 human beings have
born two thousand 700 new babies have
born in the 15 minutes that we have to
be conversing
there are two thousand seven hundred new borders
of inclusion because this path is not
ends in a goal is an evolution is
A lifestyle
thank you very much
[Applause]
”
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